150 Daily Operations jobs in Saudi Arabia

The Transportation Planning & Daily Operations Manager will play a pivotal role in shaping and delivering seamless, world-class mobility experiences in one of the most innovative entertainment destinations in the world. This role ensures that the city’s integrated transport network—including Metro, Bus, BRT, shuttle services, and micromobility—is strategically planned, efficiently managed, and continuously optimized to meet the highest international standards.

Key Responsibilities

Strategic Planning & Integration

• Lead the development of multimodal transport strategies that align with the city’s vision of world-leading, sustainable, and customer-centric mobility.
• Coordinate long-term and short-term transit planning, including service design, scheduling, and demand forecasting.
• Ensure full integration of metro, bus, BRT, shuttles, and micromobility solutions into a single, seamless transport ecosystem.
• Monitor transport trends, innovations, and best practices to maintain global leadership in smart mobility.

Daily Operations Management

• Oversee day-to-day performance of all transport services, ensuring safety, reliability, and operational excellence.
• Lead control centers, service delivery teams, and operational response to ensure smooth transit operations.
• Implement performance monitoring frameworks, including KPIs for punctuality, capacity utilization, and customer satisfaction.
• Coordinate with security, emergency, and city operations teams to ensure resilience and continuity of service.

Customer Experience & Service Excellence

• Champion a world-class passenger experience across all modes of transport.
• Drive initiatives to improve accessibility, inclusivity, and convenience.
• Oversee real-time passenger information systems and digital platforms to enhance journey planning and service awareness.

Governance & Stakeholder Management

• Collaborate with city stakeholders, developers, and private operators to ensure integrated service delivery.
• Support regulatory compliance, contract management, and quality assurance across all service providers.
• Act as a key liaison with international partners, technology providers, and government agencies.

Sustainability & Innovation

• Embed sustainability goals into planning and daily operations, aligning with Saudi Arabia’s Vision 2030 objectives.
• Explore opportunities for smart mobility technologies, automation, and data-driven service optimization.
• Promote modal shift strategies to reduce car dependency and encourage use of public and shared mobility.

• Bachelor’s degree in Transportation Planning, Civil Engineering, Urban Planning, or a related field (Master’s preferred).
• 10+ years’ experience in multimodal transportation planning and operations, ideally within major metropolitan or international transit systems.
• Strong expertise in integrated transport systems including rail, bus, micromobility, and demand-responsive transport.
• Proven track record of managing large-scale daily operations with a customer-first approach.
• Familiarity with global best practices in smart city mobility, ITS, and transport technology integration.
• Strong leadership, communication, and stakeholder management skills.
• Experience working in multicultural, international environments is highly desirable.

The Transportation Planning & Daily Operations Manager will play a pivotal role in shaping and delivering seamless, world-class mobility experiences in one of the most innovative entertainment destinations in the world. This role ensures that the city’s integrated transport network—including Metro, Bus, BRT, shuttle services, and micromobility—is strategically planned, efficiently managed, and continuously optimized to meet the highest international standards.

Key Responsibilities

Strategic Planning & Integration

• Lead the development of multimodal transport strategies that align with the city’s vision of world-leading, sustainable, and customer-centric mobility.
• Coordinate long-term and short-term transit planning, including service design, scheduling, and demand forecasting.
• Ensure full integration of metro, bus, BRT, shuttles, and micromobility solutions into a single, seamless transport ecosystem.
• Monitor transport trends, innovations, and best practices to maintain global leadership in smart mobility.

Daily Operations Management

• Oversee day-to-day performance of all transport services, ensuring safety, reliability, and operational excellence.
• Lead control centers, service delivery teams, and operational response to ensure smooth transit operations.
• Implement performance monitoring frameworks, including KPIs for punctuality, capacity utilization, and customer satisfaction.
• Coordinate with security, emergency, and city operations teams to ensure resilience and continuity of service.

Customer Experience & Service Excellence

• Champion a world-class passenger experience across all modes of transport.
• Drive initiatives to improve accessibility, inclusivity, and convenience.
• Oversee real-time passenger information systems and digital platforms to enhance journey planning and service awareness.

Governance & Stakeholder Management

• Collaborate with city stakeholders, developers, and private operators to ensure integrated service delivery.
• Support regulatory compliance, contract management, and quality assurance across all service providers.
• Act as a key liaison with international partners, technology providers, and government agencies.

Sustainability & Innovation

• Embed sustainability goals into planning and daily operations, aligning with Saudi Arabia’s Vision 2030 objectives.
• Explore opportunities for smart mobility technologies, automation, and data-driven service optimization.
• Promote modal shift strategies to reduce car dependency and encourage use of public and shared mobility.

• Bachelor’s degree in Transportation Planning, Civil Engineering, Urban Planning, or a related field (Master’s preferred).
• 10+ years’ experience in multimodal transportation planning and operations, ideally within major metropolitan or international transit systems.
• Strong expertise in integrated transport systems including rail, bus, micromobility, and demand-responsive transport.
• Proven track record of managing large-scale daily operations with a customer-first approach.
• Familiarity with global best practices in smart city mobility, ITS, and transport technology integration.
• Strong leadership, communication, and stakeholder management skills.
• Experience working in multicultural, international environments is highly desirable.

The Transportation Planning & Daily Operations Manager will play a pivotal role in shaping and delivering seamless, world-class mobility experiences in one of the most innovative entertainment destinations in the world. This role ensures that the city’s integrated transport network—including Metro, Bus, BRT, shuttle services, and micromobility—is strategically planned, efficiently managed, and continuously optimized to meet the highest international standards.

Key Responsibilities

Strategic Planning & Integration

• Lead the development of multimodal transport strategies that align with the city’s vision of world-leading, sustainable, and customer-centric mobility.
• Coordinate long-term and short-term transit planning, including service design, scheduling, and demand forecasting.
• Ensure full integration of metro, bus, BRT, shuttles, and micromobility solutions into a single, seamless transport ecosystem.
• Monitor transport trends, innovations, and best practices to maintain global leadership in smart mobility.

Daily Operations Management

• Oversee day-to-day performance of all transport services, ensuring safety, reliability, and operational excellence.
• Lead control centers, service delivery teams, and operational response to ensure smooth transit operations.
• Implement performance monitoring frameworks, including KPIs for punctuality, capacity utilization, and customer satisfaction.
• Coordinate with security, emergency, and city operations teams to ensure resilience and continuity of service.

Customer Experience & Service Excellence

• Champion a world-class passenger experience across all modes of transport.
• Drive initiatives to improve accessibility, inclusivity, and convenience.
• Oversee real-time passenger information systems and digital platforms to enhance journey planning and service awareness.

Governance & Stakeholder Management

• Collaborate with city stakeholders, developers, and private operators to ensure integrated service delivery.
• Support regulatory compliance, contract management, and quality assurance across all service providers.
• Act as a key liaison with international partners, technology providers, and government agencies.

Sustainability & Innovation

• Embed sustainability goals into planning and daily operations, aligning with Saudi Arabia’s Vision 2030 objectives.
• Explore opportunities for smart mobility technologies, automation, and data-driven service optimization.
• Promote modal shift strategies to reduce car dependency and encourage use of public and shared mobility.

• Bachelor’s degree in Transportation Planning, Civil Engineering, Urban Planning, or a related field (Master’s preferred).
• 10+ years’ experience in multimodal transportation planning and operations, ideally within major metropolitan or international transit systems.
• Strong expertise in integrated transport systems including rail, bus, micromobility, and demand-responsive transport.
• Proven track record of managing large-scale daily operations with a customer-first approach.
• Familiarity with global best practices in smart city mobility, ITS, and transport technology integration.
• Strong leadership, communication, and stakeholder management skills.
• Experience working in multicultural, international environments is highly desirable.

Job Summary:

We are seeking a skilled Unix Operational Support with strong expertise in Unix shell scripting, log analysis, and root cause identification. The ideal candidate will have hands-on experience working with HP-UX/Linux environments and exhibit excellent interpersonal communication skills. This role involves managing scheduled jobs, restoring data, and preparing applications through script execution and result validation to ensure seamless operations.

Key Responsibilities:

• Develop and maintain Unix shell scripts for automation and job scheduling.
• Perform in-depth log analysis to detect, troubleshoot, and resolve system issues.
• Conduct root cause analysis and implement long-term corrective solutions.
• Manage daily email communications and provide timely updates on system health and job status.
• Oversee execution of scheduled jobs; proactively troubleshoot and resolve failures.
• Restore and recover data as necessary while maintaining system integrity.
• Execute application scripts and validate results to ensure operational accuracy.
• Collaborate with cross-functional teams to ensure effective data and system management.

Qualifications & Skills:

• Proven experience in Unix Shell Scripting and automation of system processes.
• Strong analytical skills for log analysis and root cause determination.
• Hands-on experience working in UNIX/Linux environments (HP-UX preferred).
• Effective interpersonal and communication skills to engage across teams.
• Ability to manage and prioritize multiple scheduled jobs effectively.
• Prior experience in data extraction, validation, and operations monitoring.
• Knowledge of CISAM is a strong advantage.

Location : Riyadh, Saudi Arabia

Period : 1 Year

Job description

We are seeking a skilled Unix Operational Support with strong expertise in Unix shell scripting, log analysis, and root cause identification.

Key Responsibilities:

• Develop and maintain Unix shell scripts for automation and job scheduling.
• Perform in-depth log analysis to detect, troubleshoot, and resolve system issues.
• Conduct root cause analysis and implement long-term corrective solutions.
• Manage daily email communications and provide timely updates on system health and job status.
• Oversee execution of scheduled jobs; proactively troubleshoot and resolve failures.
• Restore and recover data as necessary while maintaining system integrity.
• Execute application scripts and validate results to ensure operational accuracy.
• Collaborate with cross-functional teams to ensure effective data and system management.
• Computer Science or related field

onsite : Riyad, Saudi Arabia

Duration : 1 year

We are seeking a skilled Unix Operational Support with strong expertise in Unix shell scripting, log analysis, and root cause identification. The ideal candidate will have hands-on experience working with HP-UX/Linux environments and exhibit excellent interpersonal communication skills. This role involves managing scheduled jobs, restoring data, and preparing applications through script execution and result validation to ensure seamless operations.

Key Responsibilities:

• Develop and maintain Unix shell scripts for automation and job scheduling.
• Perform in-depth log analysis to detect, troubleshoot, and resolve system issues.
• Conduct root cause analysis and implement long-term corrective solutions.
• Manage daily email communications and provide timely updates on system health and job status.
• Oversee execution of scheduled jobs; proactively troubleshoot and resolve failures.
• Restore and recover data as necessary while maintaining system integrity.
• Execute application scripts and validate results to ensure operational accuracy.
• Collaborate with cross-functional teams to ensure effective data and system management.

• Proven experience in Unix Shell Scripting and automation of system processes.
• Strong analytical skills for log analysis and root cause determination.
• Hands-on experience working in UNIX/Linux environments (HP-UX preferred).
• Effective interpersonal and communication skills to engage across teams.
• Ability to manage and prioritize multiple scheduled jobs effectively.
• Prior experience in data extraction, validation, and operations monitoring.
• Knowledge of CISAM is a strong advantage.

Location : Riyadh, Saudi Arabia

Contract Period : 1 Year

Business Operations & Customer Success Officer
Job Purpose

To manage daily bus service operations, ensure smooth passenger experiences, and drive customer growth through proactive support and sales initiatives.

Key Responsibilities

1. Operations Management

2. Respond to booking requests and confirm passenger seats.

3. Maintain accurate passenger data and trip schedules.

4. Coordinate with drivers and the operations team to ensure trips run efficiently.

5. Customer Success & Support

6. Act as the first point of contact for passengers before, during, and after trips.

7. Handle and resolve any trip-related issues (delays, missed buses, seat problems).

8. Ensure high levels of passenger satisfaction and retention.

9. Sales & Growth

10. Reach out to new clients and promote bus services.

11. Generate leads, convert inquiries into bookings, and encourage referrals.

12. Support marketing campaigns, loyalty programs, and sales promotions.

13. Performance & Reporting

14. Track and report on passenger numbers, occupancy rates, and sales growth.

15. Identify opportunities to improve service quality and increase ridership.
16. Provide weekly updates on market trends and customer feedback.

Qualifications & Skills

• Bachelor's degree in Business, Sales, or related field (preferred).
• 2+ years' experience in 
  customer service, operations, or sales
  .
• Strong communication skills (phone, email, in-person).
• Problem-solving mindset with attention to detail.
• Ability to multitask and manage operations under pressure.

KPIs

• Seat booking conversion rate.
• Passenger satisfaction score (feedback/complaints resolved).
• Growth in ridership numbers.
• Timely response rate to client requests.

Service Business Operations Specialist Support

Job Description Summary

Responsible for activities and processes for driving first class service contracts process execution, data accuracy and billing excellence. He/she will manage the day-to-day operations, ensuring key Business Operations KPI's are met, and workload is evenly distributed across the team. Support the business operations leader on activities are related to driving growth by setting up effective processes to collect & analyze data.

Job Description:

Roles and Responsibilities:

The primary focus of this role is to support Business Operations Department in the development and growth. This may include but not be limited to the following:

• Ensure first class service & maintain of contract process execution on customer service contracts; non-contract services; data entry and data quality including additions, deletions, billing schedules and modifications to the existing contracts.
• Update ERB system (Service Max) with all newly installed and rev rec'd systems with their standard and extended warranty start date and end date as per the Commissioning Acceptance Certificate (CAC).
• Ensure quality and integrity of the customer contracts as they are entered into the system.
• Keeping SFDC up-to date by updating opportunities and utilize SFDC to create and export useful reports.
• Ensure timely and accurate billing of customers for contract and non-contract services.
• Handling invoice submission to cash & collaborate with cash team for any dispute.
• Analytical reports to be published will include, but not be limited to, Pending invoicing report, Invoicing Analysis, PM planning and monitoring report.
• Work closely with Service Team, Finance, and cash team to resolve and process-related issues.
• Identify and report any quality or compliance concerns and take immediate corrective action as required.
• Supporting Business Operations team in all requirements within their scope.
• Provide regular update for the business requirements status to the Business Operations Leader.
• Utilizes general business knowledge acquired through education or prior experience. Understands how efforts within the team contribute to overall objectives.
• Resolves issues using established procedures. Consults supervisor or more senior team members for issues outside of defined instructions/parameters.
• Effectively manage and prioritize various projects with minimal supervision.
• Participate in special projects as assigned
• Aware of and comply with the GE HealthCare Quality Manual, Quality Management System, Quality Management Policy, Quality Goals, and applicable laws and regulations.

Required Qualifications:

• A bachelor's degree from an accredited college or university.
• Minimum 2–3 Years' experience with Business Administration or Finance or Accounting degree.
• Excellent written and verbal communication skills.
• Fluent in English and Arabic (essential).
• Proficient at PC office software such as excel, word, PowerPoint etc.

Desired Characteristics

• Finance and Accounting background is preferred.
• Experience in operating any ERP/CRM solution.
• Excellent communication & Interpersonal skills.
• Proficient in utilizing Excel for data analysis, reporting, and advanced formula application.
• Ability to operate effectively in a multi-tasking, dynamic environment, while maintaining a forward-thinking and customer-first attitude

• Executive Support:
  Support the Senior Director in the coordination and follow-up of key operational and strategic initiatives across the business.
• Progress Chasing:
  Track and chase actions with project and functional managers to ensure timely delivery of priorities.
• Financial Analysis:
  Understand, interrogate, and interpret financial data and management reports. Support cost reviews, forecasts, and planning cycles.
• Business Metrics:
  Create, analyze and report meaningful business dashboards
• Presentation Development:
  Prepare high-quality, executive-level presentations and reports for internal and external audiences, including board members and clients.
• Business Development:
  Assist in bid preparation, client engagement activities, and internal reviews of commercial proposals.
• Stakeholder Engagement:
  Work independently to progress issues and initiatives, often engaging with individuals more senior than yourself.
• Travel & Site Engagement:
  Undertake regular travel to project sites in Saudi Arabia, Qatar, and Iraq to support project operations and gather on-the-ground insights.

• Bachelor's degree in Engineering , Business, MIS, or related discipline (Engineering preferred).
• Minimum of 3 - 5 years of relevant experience in a business-facing function such as finance, procurement, operations, or bidding.
• Strong commercial acumen and the ability to interpret and challenge financial information.
• Excellent interpersonal and influencing skills, with confidence to engage and challenge senior stakeholders.
• Strong written and verbal communication skills, including report and presentation development.
• Highly organized and proactive, with a "can do" attitude, strong attention to detail and a completer / finisher.
• Comfortable working independently and managing multiple priorities simultaneously.
• Willingness and ability to travel regularly within the Middle East.

• High exposure to senior leadership and strategy.
• Opportunity to develop fast-tracked experience in operational leadership.
• Hands-on involvement in high-impact business decisions.
• A collaborative, fast-paced, and technically dynamic