100 Customer Service jobs in Riyadh
Customer Service Representative
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Global Exchange Group - is a Spanish multinational company, founded in 1996, specialized in foreign currency exchange services at international airports and other areas of great tourist influx. Global Exchange is one of the world leaders in the sector. With a network of over 375 branches at 66 international airports in 29 countries in 5 continents, our staff of over 2,400 offers our services to 12 million Customers every year. Through solid principles based on legality and transparency, technological innovation, excellence in customer service and the care of its human capital, Global Exchange Group aims to create value for all its stakeholders, among which are their customers, employees or the different partners. Its mission is to offer quality currency exchange services to all travellers worldwide based on two clear lines of business: Currency exchange services at international airports and hotel resorts and, online and telephone currency exchange services, offered to both private individuals and companies, especially travel agencies and banks.
Global Exchange Group headquarters are located in Salamanca and Madrid. Global Exchange Group is considered a Fintech company with innovative top technology systems developed internally, for the management and control of its own business and the service of its customers. Visit our website to learn more about us:
We are a dynamic and forward-thinking organization dedicated to fostering growth, innovation, and excellence in our people management strategies. As part of our expansion in The Kingdom of Saudi Arabia, we are looking for an experienced Customer Service Representative.
Position Overview:
The overall goal of the position is to provide excellent service to all our customers, and sell our top-market products, respecting our internal procedures and the legal regulations.
Key Responsibilities:
- Providing exchange services in line with procedures of the company and legal authorities, centring excellence in customer service.
- Identify the customer's needs and properly represent the company during the exchange operation, offering the advantages of the process and facilitating the cross-selling transactions.
- Carry out exchange transactions following the settled procedures, obeying the legal procedures, and attaining excellence in customer care.
- Be the people responsible for the direct contact with customers and be willing to offer customers the highest level of care.
- Document transactions according to the legal criteria.
- Clarify doubts or attend customer suggestions and clear and complete arguments against a complaint during the exchange process.
- Inform the supervisor of any problem or eventuality that might have occurred during the exchange operation.
- Positively valuable IT experience in order to efficiently resolving any technical problems and give support remotely to the IT department.
- Positively valuable availability to travel nationally.
Qualifications:
- High school education is the minimum required with 1-2 years of experience in a similar role.
- University fresh graduates are welcomed.
- Native Arabic and a good command of verbal and written in English is a must.
- Additional languages are a plus.
- Having interest in sales and/or customer services positions or having previous experience in sales and/or customer services positions in retail, fmcg, f&b, tourism sectors is a plus.
- Strong communication, negotiation, and problem-solving skills
- Having the ability to understand and identify customer expectations and needs
- Willingness to make direct contact with customers, to take responsibility, and to provide the best service
- Willingness to work in different shifts
- Positively valuable studies in IT or experience background as field services.
- Entry level
- Full-time
- Customer Service
- Industries
- Financial Services and Retail
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#J-18808-LjbffrCustomer Service Representative
Posted 3 days ago
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About Us
Kaizen is the Number 1 Recruitment Leader in the MENA region and works on placing high-caliber professionals in prominent and lucrative roles across the Middle East & and GCC.
The ClientEstablished in 1841 is the world’s leading source of business information and insights, enabling companies to Decide with Confidence it is responsible for business in 64 countries across the Middle East, South Asia, Africa, and the Indian Ocean / Pacific Islands regions.
Responsibilities- Oversee and manage the daily influx of leads for specific products of D&B.
- Handle client communication professionally, providing information about service offerings, addressing inquiries from existing clients, and support sales in fresh inquiries.
- Maintain a detailed record of inquiries, requests, complaints, comments, and ensure follow-up with the relevant parties to facilitate necessary actions.
- Liaison with other departments to ensure a timeline fulfilment of deliverables.
- Direct requests to the appropriate individuals or teams for resolution.
- Cultivate and nurture professional relationships with existing customers.
- Should know about all the existing offerings of D&B.
- Provide accurate and comprehensive information as needed.
- Lead efforts in maintaining and updating the customer database.
- Contribute to research activities and play a key role in generating sales leads.
- Graduate
- 0-2 years of experience in managing the corporate customers, B2B Customer Service
- Proven track record in customer service, corporate CS preferred.
- Strong communication and interpersonal skills.
- Demonstrated ability to work effectively in a team.
- Customer-oriented with active listening skills.
- Ability to multitask, prioritize, and manage time efficiently.
- Thrives in a high-pressure work environment.
- Ability to manage the different stakeholders at the same time.
- Ability to engage
When you apply for this position, a consultant from Kaizen Firm will evaluate your resume for the role being posted in addition to considering you for other relevant positions as they become available that match your interests, expertise, and skill set. Your CV might be submitted into our protected applicant tracking system, but none of your information will ever be disclosed to another party without your permission. Through https : / / zcu.io / cNxP , you can browse a wide range of employment opportunities and apply your personal data rights at any time.
#J-18808-LjbffrCustomer Service Representative
Posted 17 days ago
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Join to apply for the Customer Service Representative role at Tetra Pak
Join to apply for the Customer Service Representative role at Tetra Pak
At Tetra Pak we commit to making food safe and available, everywhere; and we protect what's good – protecting food, protecting people, and protecting the planet. By doing so we touch millions of people's lives every day.
And we need people like you to make it happen.
We empower you to reach your potential with opportunities to make an impact to be proud of – for food, people and the planet.
Job Summary
We are looking for a Customer Service Representative who will be responsible for our front office activities related to order management, design handling, supply and demand, and logistics, linked to customer service excellence which also includes offering quality service with innovative solutions to drive customer satisfaction and improve overall customer experience.
The successful candidate will be based in Arabia area and will report to the Customer Service and Design Director.
What You Will Do
- Customer care and after-sales services.
- Be an active member of the accounts team.
- Drive monthly evaluation, analysis, and optimization of customer-relevant KPIs.
- Present results in the quarterly meeting with the customers.
- Participate with input in the monthly rolling forecast, populate the tool, and drive accuracy improvement.
- Identify opportunities for improvement and advancing the supply chain service level in packaging and additional materials.
- Monitor and drive improvement of the finished goods inventory.
- Drive digitalization and promote self-service tools.
- Take special tasks and independent projects (further development of key figures).
- Drive continuous improvement through common agenda projects in account initiatives.
- Understand the market's specific supply chain needs and work to continuously optimize & improve supply chain operations
- 02 - 03 years of prior work experience in a similar role.
- Customer-focused mindset and self-driven, proactive, and highly structured individual.
- Ability to handle multiple tasks while demonstrating time management and prioritize among them.
- You are fluent in English, both spoken and written. Good working knowledge of MS Office.
- Strong business communication skills, both written and verbal.
- Excellent analytical thinking and resilience.
- Customer focus, objective, and productivity-oriented.
- Tools: SAP, Microsoft Office, Teams, Power BI and CRM
- Ability to work independently and under pressure, and keeping an eye on details
- A variety of exciting challenges with ample opportunities for development and training in a truly global landscape
- A culture that pioneers a spirit of innovation where our industry experts drive visible results
- An equal opportunity employment experience that values diversity and inclusion
- Market competitive compensation and benefits with flexible working arrangements
If you are inspired to be part of our promise to protect what’s good; for food, people, and the planet, apply through our careers page at job posting expires on 02 April 2025 .
If you have any questions about your application, please contact Ayesha Iftikhar .
Diversity, equity, and inclusion is an everyday part of how we work. We give people a place to belong and support to thrive, an environment where everyone can be comfortable being themselves and has equal opportunities to grow and succeed. We embrace difference, celebrate people for who they are, and for the diversity they bring that helps us better understand and connect with our customers and communities worldwide. Seniority level
- Seniority level Mid-Senior level
- Employment type Full-time
- Job function Other
- Industries Packaging and Containers Manufacturing
Referrals increase your chances of interviewing at Tetra Pak by 2x
Sign in to set job alerts for “Customer Service Representative” roles. Customer Experience Professional - Fresh Graduate - Saudi National OnlyAl Dar Al Baida District, Riyadh, Saudi Arabia 1 day ago
Customer Service Associate (role open for Saudi nationals only), CS Operations Customer Experience Principal- Service Provider Account Campus Recruitment Consultant - Supervising Associate Customer Service Operations Manager - Contact Center - Saudi National Customer Service Quality Specialist - Saudi National Executive Assistant to the General Manager - Saudi Arabia Sales Account Manager - Public Sector (Saudi national)We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-LjbffrCustomer Service Representative
Posted 20 days ago
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Overview
The Customer Service Representative in the Real Estate industry plays a crucial role in ensuring that clients and potential buyers receive top-notch service. This position is integral to a recruitment agency specializing in Human Resources Outsourcing for real estate firms. The representative will be responsible for addressing inquiries, providing information about properties, and assisting clients throughout the buying or renting process. A successful candidate will possess strong communication skills and a solid understanding of customer service principles tailored to the real estate market.
Responsibilities- Respond to customer inquiries regarding real estate listings and services through phone, email, and chat.
- Provide detailed information about properties, including pricing, features, and availability.
- Assist clients in understanding the real estate market and guide them in their property search.
- Maintain accurate records of customer interactions and property details.
- Resolve customer complaints and issues related to property transactions effectively.
- Collaborate with real estate agents and consultants to ensure a seamless customer experience.
- Conduct follow-ups with clients to ensure satisfaction and address any concerns.
- Identify opportunities for enhancing customer service processes in the real estate sector.
- Stay updated on market trends and property listings to provide informed assistance.
- Participate in training sessions to enhance knowledge of real estate services and customer service skills.
- Strong verbal and written communication skills specific to real estate terminology.
- Ability to work efficiently in a fast-paced environment.
- Excellent problem-solving skills and attention to detail.
- Proficient in using real estate software and customer relationship management tools.
- Ability to work collaboratively with real estate professionals and clients.
- Empathetic and patient when addressing customer concerns.
- Adaptability to changing market conditions and customer needs.
- Previous experience in the real estate or customer service industry is a plus.
- Fluency in both English and Arabic is highly desirable.
- Strong organizational skills to manage multiple inquiries effectively.
- Excellent communication skills, both verbal and written, with a focus on real estate terminology.
- Proficiency in real estate software and customer service platforms.
- Strong organizational and multitasking abilities.
- Effective problem-solving and conflict resolution skills.
- Ability to work under pressure and meet tight deadlines.
- Knowledge of real estate market trends and practices.
- Fluency in English and Arabic is a significant advantage.
- Empathy and active listening skills to cater to customer needs.
Customer Service Representative - Saudi National
Posted 7 days ago
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Join us in redefining customer experience at Tabby! As a Customer Experience Representative, you’ll be at the forefront of delivering seamless, engaging, and solution-driven interactions. This is more than just a support role—it’s an opportunity to shape customer satisfaction, test cutting-edge AI tools, and contribute to the future of fintech services.
- Department
- Customer Support Ops
- Employment Type
- Full Time
- Location
- KSA
- Workplace type
- Onsite
- Compensation
- ر.س6,000 - ر.س7,500 / month
- Engage with customers via chat and phone, providing prompt and effective solutions.
- Leverage and test AI-driven digital tools, offering valuable feedback to enhance automation and efficiency.
- Champion customer service excellence, ensuring policies and procedures align with company objectives.
- Analyze customer queries, identifying patterns and opportunities for service optimization.
- Collaborate cross-functionally, working with different teams to uphold top-tier customer satisfaction and drive global CSAT leadership.
- Bilingual fluency in English (B2 level) and Arabic (C1 level) (spoken and written).
- Postgraduate degree in math, business, marketing, or finance (preferred).
- Strong analytical and problem-solving skills, with the ability to think critically.
- Exceptional communication and interpersonal skills, with a high level of self-awareness.
- Ability to multitask and thrive in fast-paced environments, meeting deadlines efficiently.
- Team player mindset, with the ability to build and maintain strong relationships across teams.
- Resilience under pressure, with a proactive approach to challenges.
- Be part of an industry-leading fintech company redefining customer experience.
- Work with AI-powered tools and cutting-edge technologies, helping shape the future of customer support.
- Grow your career in a dynamic, fast-paced environment, where innovation is at the core of everything we do.
- Make an impact by ensuring every customer interaction is memorable, efficient, and solution-focused.
If you're ready to set new benchmarks in customer experience, we want you on our team!
Tabby creates financial freedom in the way people shop, earn and save, by reshaping their relationship with money.
The company’s flagship offering allows shoppers to split their payments online and in-store with no interest or fees. Over 32,000 global brands and small businesses, including Amazon, Noon, IKEA and Shein use Tabby to accelerate growth and gain loyal customers by offering easy and flexible payments online and in stores.
Tabby has generated over $7 billion in transaction volume for its partner brands and has the highest rated, most reviewed, largest and fastest growing app of any fintech in the GCC region.
Tabby launched operations in 2020 and has raised +$1 billion in equity and debt funding from global and regional investors.
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Register Your Interest #J-18808-LjbffrPart Time Customer Service Representative
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Work from Home Survey Taker (Side Gig)
We are looking for people who are motivated to participate in paid research across the country and local areas. Join this Work from Home Saudi Arabia Market Research Panel Today.
You have two options when it comes to paid research: you can either take part in person or online. This is a great way for you to make extra income at home as data entry clerk.
CompensationWork from home and take surveys to earn Money. There are many payment options, including PayPal, direct checks, and online virtual gift cards codes. Opportunities to earn rewards.
Responsibilities- Take part with work from home surveys/studies by following written and oral instructions.
- Participate in research focus groups.
- Each panel receives a complete written study.
- If products or services are provided, you must actually use them.
- You must have a working camera on your smart phone or a webcam on your desktop/laptop.
- Access to reliable internet connection is essential.
- You would like to be fully involved in one or more of these topics.
- Capacity to understand and follow written and oral instructions.
- Participation in online and in-person discussions.
- If you work remotely, there is no commute.
- No minimum hrs. This is a work from home job.
- Get free samples from our partners and sponsors for your feedback on their products.
- Participate in product testing and see products before the public.
- Part-Time job. Work from Home.
- Anyone looking for part-time, short-term work at home is welcome to apply. No previous experience is necessary. This is an excellent opportunity to earn a side income by doing flexible remote work from home.
- Please note that this is an opportunity to earn extra money from home and should not be considered as a full-time job.
APPLY :
If you are the sort of person who is self-motivated and also comfy working on your own in the house, delight in such job as email client service, data entry and evaluate products, then you are the person we are searching for.
Data entry agent originate from all different backgrounds consisting of, data entry, outbound telemarketing, client service, sales, clerical, assistant, management assistant, assistant, phone call facility, part-time.
Visit this link to Apply: (link removed)
#J-18808-LjbffrCustomer Service Representative Recruitment Day - Saudi National
Posted 15 days ago
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Overview
Customer Service Representative Recruitment Day - Saudi National
Join to apply for the Customer Service Representative Recruitment Day - Saudi National role at Tabby | تابي
Application Deadline: 17 September 2025
Department: Customer Support Ops
Location: KSA
Compensation: ر.س6,000 - ر.س7,500 / month
Description- Kick-Start Your Future at Tabby’s Recruitment Day (Open day, walk in interviews are welcome)
- Date: September 15–16
- Time: 10:00 AM – 4:00 PM
- Limited Seats: 500 Interviews on the 15th + 500 interviews on the 16th
- Eligibility: Saudi Nationals only!
- Requirement: Proficiency in Arabic & English
- Venue: Tamkeen Clinics, Al-Rabwa District, Riyadh
- Address: Umar Bin Abdulaziz Branch Road, Ar Rabwah, Riyadh 12824, Saudi Arabia
- Parking: Plenty of parking available on site
- Directions: Google Maps Link
Tabby is a GCC based fast-growing financial technology company. We help people shop and pay more easily using flexible payment options like Buy Now, Pay Later. We work with major brands and support millions of customers across the region.
We’re also a financial company, please note that some of our products charge interest.
We’re not your average call center. We hire people who care about doing a good job, and we give you the tools, support, and rewards to grow. If you’re motivated, professional, and want to be part of a growing company, read further.
Key Responsibilities- What You’ll Do
- Support our customers through phone, chat, and email in both English and Arabic. Answer questions, solve problems, and make sure customers have a good experience
- Follow clear guidelines and use tools to help customers quickly and correctly
- What We’re Looking For
- You speak and write clearly in both Arabic and English (B2 level or above in English)
- You’re comfortable with 24/7 rotational shifts and can work from the office
- You’re helpful, calm under pressure, quick to learn, and take your work seriously.
- Entry level
- Full-time
- Other
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Delivery Station Customer Service Associate, Customer Service
Posted 9 days ago
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At Amazon, our mission is to be Earth's most customer-centric company. To achieve this goal, we strive to exceed expectations by innovating and providing best-in-class customer support as we expand our logistics products and services including improving how we fulfill and deliver customer orders.
We're making history and the good news is that we've only just begun. At Amazon you get to Work with smart, passionate people who are building new products and services every day on behalf of our customers. As a Delivery Station Customer Service Associate, you will help improve the customer experience by providing in station real-time, hands-on support to ensure our customers receive their packages on time, as promised.
Key job responsibilities
Key job responsibilities
As a Delivery Station Customer Service Associate, you will be responsible for:
Communicating with customers directly in-person, in addition to communicating via phone and email
Empathizing with and prioritizing customer needs
Upholding company values and respecting every customer
Resolving issues and setting appropriate expectations with customers
Clearly understanding and responding appropriately to the issues that customers present
Consistently composing grammatically correct, concise, and accurate written responses to customer issues
Approaching problems logically and with good judgment to ensure the appropriate customer outcome
Making quick and effective decisions on behalf of the customer
Working a flexible Full-Time (40+ hours per week) schedule
Performing the following tasks, with or without reasonable accommodation
Work in an environment where the noise level varies and can be loud (hearing protection will be provided)
Work in an environment where the temperature may vary due to outside weather conditions and is not controlled
Basic Qualifications
Key job responsibilities
Basic qualifications
High School or equivalent diploma
Previous experience in Customer Service
Ability to effectively prioritize work time to ensure efficiency
Experience with Windows Operating Systems and Microsoft Outlook
Familiarity with multiple web browsers, data base searching and instant messenger tools
Preferred Qualifications
Preferred qualifications
- Arabic Speaker
- Bachelor Degree or equivalent work- related experience
- Proficiency in verbal and written communication skills
- Experience in understanding performance metrics and developing them to measure progress against key performance indicators
- Experience working on a merchandising/brand ambassador team for a nationally recognized consumer brand
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Customer Service Assistant
Posted 5 days ago
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We are looking for a Customer Support Specialist to join our team. The role involves responding to customer inquiries through our internal system or official communication platforms, as well as performing identity verification processes accurately and confidentially in accordance with company policies.
- Polite and professional communication skills.
- Familiarity with the company’s concept and services.
- Preferably has knowledge or interest in electronic games.
Customer Service Executive
Posted 8 days ago
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Job Description
Responsibilities :
- Oversee and manage the daily influx of leads for specific products of D&B.
- Handle client communication professionally, providing information about service offerings, addressing inquiries from existing clients, and supporting sales in fresh inquiries.
- Maintain a detailed record of inquiries, requests, complaints, and comments, ensuring follow-up with the relevant parties to facilitate necessary actions.
- Liaison with other departments to ensure timely fulfillment of deliverables.
- Direct requests to the appropriate individuals or teams for resolution.
- Cultivate and nurture professional relationships with existing customers.
- Be knowledgeable about all existing offerings of D&B.
- Provide accurate and comprehensive information as needed.
- Lead efforts in maintaining and updating the customer database.
- Contribute to research activities and play a key role in generating sales leads.
Education :
Graduate
Work Experience :
- 3-5 years of experience in managing corporate customers and B2B customer service.
Other Skills/Requirements :
- Proven track record in customer service, corporate customer service preferred.
- Strong communication and interpersonal skills.
- Demonstrated ability to work effectively in a team.
- Customer-oriented with active listening skills.
- Ability to multitask, prioritize, and manage time efficiently.
- Thrives in a high-pressure work environment.
- Ability to manage different stakeholders simultaneously.
- Ability to engage clients and manage expectations.