34 Client Relationships jobs in Riyadh

To serve as the primary point of contact for SME clients applying for micro loans. The role involves explaining loan products, collecting client information, running eligibility checks, and guiding clients through the approval and signing process to ensure a smooth and professional financing journey.

Responsibilities:

• Contact potential SME clients and explain available micro loan products.
• Understand client needs and match them with the right loan solution.
• Collect required information and input it accurately into the loan system.
• Run preliminary eligibility checks using the automated system.
• Follow up with clients through each stage of the loan journey.
• Guide clients in reviewing and signing contracts once approved.
• Maintain accurate client records in the system.
• Deliver high-quality service to build trust and long-term relationships.

Qualifications & Skills:

• Prior experience in financing, Telesales, or client relationship roles.
• Strong communication and persuasion skills.
• Ability to manage multiple client cases at once.
• Familiarity with CRM/loan processing systems is a plus.

Seniority level: Associate

Employment type: Full-time

Job function: Sales, Administrative, and Finance

At Lendo, we are a fast-growing FinTech company on a mission to transform the financial landscape in Saudi Arabia. Through our innovative digital lending platform, we empower businesses by offering fast, secure, and transparent access to finance. As we continue to grow, we are seeking a talented Relationship Manager to join our team and play a pivotal role in building and nurturing client relationships. If you’re passionate about client engagement, business development, and providing tailored financial solutions in a dynamic environment, we’d love to hear from you

Client Relationship Management:

• Maintain a deep knowledge of Lendo’s products and services, staying updated on new offerings and industry trends.
• Build and sustain strong relationships with prospective and existing clients, becoming their go-to resource for financial solutions.
• Conduct regular site visits and e-meetings with clients to maintain engagement and support.

Business Development:

• Research and pursue new business opportunities to expand Lendo's client portfolio.
• Identify and evaluate potential clients to assess compatibility with Lendo’s products and services.
• Upsell and cross-sell relevant products and services, enhancing value for clients while contributing to revenue targets.

Client Needs Assessment & Solution Provision:

• Identify and understand clients' needs, goals, and challenges, recommending tailored solutions to address these.
• Provide clients with in-depth product and service consultations, guiding them through the decision-making process.
• Ensure client satisfaction by delivering a seamless onboarding experience and ongoing support.

Sales & Revenue Generation:

• Meet and exceed sales and revenue targets by actively managing client accounts and leveraging opportunities for growth.
• Track and report on client engagement and revenue performance, providing insights to the sales team.

Problem Resolution & Client Satisfaction:

• Address client concerns, issues, and complaints with efficiency and professionalism, ensuring timely resolution to maintain high levels of satisfaction.
• Foster long-term loyalty and trust with clients by providing consistent, reliable support.

• Proven experience as a Relationship Manager or similar role in financial services, FinTech, or a related industry, with 2 to 5 years of relevant experience.
• Strong understanding of financial products and services, with the ability to learn and adapt to new solutions quickly.
• Excellent communication and interpersonal skills, with a strong focus on client engagement and satisfaction.
• Ability to manage multiple accounts and prioritize workload effectively.
• Analytical mindset with a proactive approach to identifying and solving client issues.
• Goal-oriented, with a track record of meeting or exceeding revenue targets.

Overview

Client is looking for a delivery manager who can also play the client relationship role and represent them in front of business.

• Client Relationship Management: Building and maintaining strong, trusting relationships with clients to ensure their satisfaction with services.
• Service Delivery: Overseeing the seamless delivery of services, which may include assigning tasks, managing team quality, and meeting client needs.
• Stakeholder Management: Collaborating with internal teams and senior clients to ensure smooth communication and successful project execution.
• Problem Solving: Addressing client challenges and identifying solutions to maintain high service standards.
• Growth Identification: Recognizing opportunities to upsell, cross-sell, or expand services to foster client loyalty and business growth.

Must have

• 10-15 years total experience
• Excellent verbal and written communication skills
• Experience in Customer Relationship Management (CRM)
• Strong organizational and time management skills
• Ability to work effectively in a team-oriented environment
• Client Relationship Manager: broad role focused on the overall client experience
• Account Manager: manages client accounts with a focus on revenue and growth
• Customer Success Manager: ensures clients achieve their desired outcomes while using the product or service
• Delivery Client Partner: role focused on project delivery, client management, and solution consulting
• Client Service Delivery Lead: oversees the entire service delivery process, including people management and financial targets

Overview

Client is looking for a delivery manager who can also play the client relationship role and represent them in front of business.

• Client Relationship Management: Building and maintaining strong, trusting relationships with clients to ensure their satisfaction with services.
• Service Delivery: Overseeing the seamless delivery of services, which may include assigning tasks, managing team quality, and meeting client needs.
• Stakeholder Management: Collaborating with internal teams and senior clients to ensure smooth communication and successful project execution.
• Problem Solving: Addressing client challenges and identifying solutions to maintain high service standards.
• Growth Identification: Recognizing opportunities to upsell, cross-sell, or expand services to foster client loyalty and business growth.

Must have

• 10-15 years total experience
• Excellent verbal and written communication skills
• Experience in Customer Relationship Management (CRM)
• Strong organizational and time management skills
• Ability to work effectively in a team-oriented environment
• Client Relationship Manager: broad role focused on the overall client experience
• Account Manager: manages client accounts with a focus on revenue and growth
• Customer Success Manager: ensures clients achieve their desired outcomes while using the product or service
• Delivery Client Partner: role focused on project delivery, client management, and solution consulting
• Client Service Delivery Lead: oversees the entire service delivery process, including people management and financial targets

Riyadh, Saudi Arabia | Posted on 07/22/2025

Great Place To Work is the global authority on workplace culture. Our mission is to help every place become a Great Place To Work for all. We give leaders and organizations the recognition and tools to create a consistently and overwhelmingly positive employee experience, fostering cultures that are proven to drive business, improve lives, and better society.

Our recognition is the most coveted and respected in the world for elevating employer brands to attract the right people. Our proprietary methodology and platform enable organizations to capture truly, analyze, and understand the experience of all employees. Our groundbreaking research empowers organizations to build cultures that retain talent and unlock the potential of every employee. Our coaches, content, and community connect the boldest leaders, ideas, and innovations in employee experience. Since 1992, our Certification, Best Workplaces Lists, and global benchmarks have become the industry standard, built on data from more than 100 million employees in 150 countries around the world. Visit our website at .

Role Summary:

The Customer Relationship Manager (CRM) at GreatPlace to Work Middle East is responsible for developing, managing, andexpanding strategic relationships with private and public sector clients in KSA. The role is pivotal in driving revenue growth,delivering a world-class client experience, and positioning GPTW as a long-termculture transformation partner. The CRM acts as a trusted advisor—guidingclients from initial engagement through to service delivery, certification,recognition, and ongoing renewal while ensuring alignment between client goalsand GPTW’s solutions.

This is a client-facing role that requires a uniquecombination of consultative sales, relationship management, industry expertise,and project coordination skills.

Key Responsibilities:

Sales & Business Development

• Proactivelypromote and sell the full suite of Great Place to Work offerings: Certification,Culture Assessments, Advisory Services, Employer Branding Packages, andRecognition Programs.
• Conductdiscovery sessions, tailored product demonstrations, proposalwalkthroughs, and solution consultations to identify client needs andposition GPTW as the ideal partner.
• Prepareand deliver compelling commercial proposals, pricing options, andstrategic engagement plans in alignment with client goals.
• Identify,qualify, and manage sales opportunities across all customer lifecyclestages, from lead generation to contract closure.

Client Relationship Management

• Buildand maintain long-term, consultative relationships with senior HR leaders,C-suite executives, and key influencers.
• Serveas the main liaison for clients post-contract, coordinating with internalteams to ensure seamless onboarding, project setup, and execution.
• Maintainconsistent client communication via calls, emails, and in-person orvirtual meetings to monitor satisfaction and business impact.
• Managea diverse portfolio of client accounts across sectors and geographies witha focus on retention, growth, and service renewal.
• Developstrategic account plans for high-value clients, identifying opportunitiesto expand engagement through cross-sell and upsell of GPTW services.
• Trackand analyze client health scores, culture audit outcomes, and programeffectiveness to present value-driven results.

Operational Excellence

• Use ZohoCRM to maintain accurate and updated records on lead progress, clientinteractions, service milestones, contract renewals, and feedback.
• Collaboratewith the advisory, research, certification, and marketing teams to delivertailored solutions, insightful culture reports, and impactful brandingassets.
• Ensuretimely follow-up on Emprising setup, survey deployment, certificationtimelines, and recognition deliverables.

Client Success & Advocacy

• Conductperiodic check-ins and Client Success Reviews (CSRs) to evaluate progress,review survey insights, and identify new value opportunities.
• Supportclients in leveraging their Certification or List placement for PR,employer branding, internal engagement, and awards submissions.
• Fosterclient advocacy by inviting top clients to participate in case studies,testimonials, webinars, and GPTW community events.

Market Engagement & Industry Insight

• RepresentGPTW ME at HR events, regional forums, expos, and thought leadershipwebinars to enhance brand visibility and industry reputation.
• Stayinformed on evolving HR trends, national workforce programs, laborpolicies, and competitor strategies to strengthen client advisory andmarket positioning.

Performance Reporting & Forecasting

• Provideaccurate and timely sales forecasts, pipeline activity reports, and clientupdates for internal planning and review.
• Monitorcontract renewals and initiate early engagement strategies to ensure aseamless retention process and long-term value demonstration.
• Lead post-project feedback loops, client satisfaction surveys, andcorrective action planning where service gaps are identified.
  

Qualifications & Experience:

• Bachelor'sdegree in Business Administration, HR, Marketing, or a related field (MBAis a plus).
• Minimum5 years of experience in B2B account management, client services, orconsultative sales, ideally in HR, SaaS, or research-based organizations.
• Proventrack record of meeting revenue targets and managing key accounts acrossdiverse markets and industries.
• Experiencewith CRM tools and data-driven sales tracking.
• Knowledgeof workplace culture trends in KSA and familiarity with the government andprivate sectors is an advantage.
• Strongcommunication, negotiation, and presentation skills.
• Highemotional intelligence and relationship-building capabilities.
• Analyticalthinking and consultative approach to selling and client servicing.
• Multitasking,organization, and attention to detail in managing projects and deadlines.
• Strategicmindset with client-first orientation.
• Fluencyin English required; Arabic is highly preferred.
  

Overview

AVP - Relationship Manager at Moody's Corporation. Moody's is transforming how the world sees risk and aims to turn today’s risks into tomorrow’s opportunities. We seek candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into actions, and uphold trust through integrity.

Responsibilities

• Manage a portfolio of 75+ key accounts, ensuring retention and growth through tailored value propositions.
• Serve as the primary commercial contact for assigned accounts.
• Lead business development efforts under VP+ supervision, including acquiring new rating relationships and exploring new market segments.
• Negotiate commercial terms for new and renewal contracts, including fee structures.
• Develop and present competitive proposals for contracts involving bidding processes.
• Contribute to strategic planning initiatives aimed at expanding and defending market share.
• Organize investor meetings to gather insights and refine value propositions.
• Represent the Relationship Management team in internal meetings with analytical and cross-functional teams.
• Provide guidance and mentorship to junior team members.
• Support other sub-regions as needed and contribute to franchise relevance planning.
• Offer feedback to Product Management on potential product innovations.

Qualifications

• Proven ability to manage and grow relationships with complex key accounts across Governments, Sub Sovereigns, Corporates, and Financial Institutions.
• Strong commercial acumen with experience negotiating contracts, pricing, and renewals.
• Excellent communication and interpersonal skills, with the ability to engage and influence C-level stakeholders.
• Demonstrated ability to conduct solo meetings with senior financial executives such as Group Treasurers and CFOs.
• Deep understanding of Debt Capital Markets and financial instruments.
• Ability to read and interpret financial statements to assess client needs and strategies.
• Fluent in English and Arabic (written and spoken).
• Strong organizational and multitasking skills with a proactive approach to business development.
• Effective mentorship and leadership capabilities to guide supporting Relationship Management Associates.
• Willingness to travel extensively to meet clients and stakeholders.
• High level of independence and ownership of customer relationships and business targets.

Education

• Minimum of Undergraduate / First Level degree (or equivalent).

About the Team

The Relationship Management team is responsible for maintaining and expanding Moody’s presence across key market segments. You will play a pivotal role in driving strategic growth, enhancing client engagement, and contributing to the overall success of our business in the region.

Employment type

• Full-time

Seniority level

• Executive

Equal Employment Opportunity

Moody’s is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity or any other characteristic protected by law.

Note

Candidates for Moody's Corporation may be asked to disclose securities holdings pursuant to Moody’s Policy for Securities Trading and the requirements of the position. Employment is contingent upon compliance with the Policy, including remediation of positions in those holdings as necessary.

Riyadh, Saudi Arabia | Posted on 07/22/2025

Great Place To Work is the global authority on workplace culture. Our mission is to help every place become a Great Place To Work for all. We give leaders and organizations the recognition and tools to create a consistently and overwhelmingly positive employee experience, fostering cultures that are proven to drive business, improve lives, and better society.

Our recognition is the most coveted and respected in the world for elevating employer brands to attract the right people. Our proprietary methodology and platform enable organizations to capture truly, analyze, and understand the experience of all employees. Our groundbreaking research empowers organizations to build cultures that retain talent and unlock the potential of every employee. Our coaches, content, and community connect the boldest leaders, ideas, and innovations in employee experience. Since 1992, our Certification, Best Workplaces Lists, and global benchmarks have become the industry standard, built on data from more than 100 million employees in 150 countries around the world. Visit our website at .

Role Summary:

The Customer Relationship Manager (CRM) at GreatPlace to Work Middle East is responsible for developing, managing, andexpanding strategic relationships with private and public sector clients in KSA. The role is pivotal in driving revenue growth,delivering a world-class client experience, and positioning GPTW as a long-termculture transformation partner. The CRM acts as a trusted advisor—guidingclients from initial engagement through to service delivery, certification,recognition, and ongoing renewal while ensuring alignment between client goalsand GPTW’s solutions.

This is a client-facing role that requires a uniquecombination of consultative sales, relationship management, industry expertise,and project coordination skills.

Key Responsibilities:

Sales & Business Development

• Proactivelypromote and sell the full suite of Great Place to Work offerings: Certification,Culture Assessments, Advisory Services, Employer Branding Packages, andRecognition Programs.
• Conductdiscovery sessions, tailored product demonstrations, proposalwalkthroughs, and solution consultations to identify client needs andposition GPTW as the ideal partner.
• Prepareand deliver compelling commercial proposals, pricing options, andstrategic engagement plans in alignment with client goals.
• Identify,qualify, and manage sales opportunities across all customer lifecyclestages, from lead generation to contract closure.

Client Relationship Management

• Buildand maintain long-term, consultative relationships with senior HR leaders,C-suite executives, and key influencers.
• Serveas the main liaison for clients post-contract, coordinating with internalteams to ensure seamless onboarding, project setup, and execution.
• Maintainconsistent client communication via calls, emails, and in-person orvirtual meetings to monitor satisfaction and business impact.
• Managea diverse portfolio of client accounts across sectors and geographies witha focus on retention, growth, and service renewal.
• Developstrategic account plans for high-value clients, identifying opportunitiesto expand engagement through cross-sell and upsell of GPTW services.
• Trackand analyze client health scores, culture audit outcomes, and programeffectiveness to present value-driven results.

Operational Excellence

• Use ZohoCRM to maintain accurate and updated records on lead progress, clientinteractions, service milestones, contract renewals, and feedback.
• Collaboratewith the advisory, research, certification, and marketing teams to delivertailored solutions, insightful culture reports, and impactful brandingassets.
• Ensuretimely follow-up on Emprising setup, survey deployment, certificationtimelines, and recognition deliverables.

Client Success & Advocacy

• Conductperiodic check-ins and Client Success Reviews (CSRs) to evaluate progress,review survey insights, and identify new value opportunities.
• Supportclients in leveraging their Certification or List placement for PR,employer branding, internal engagement, and awards submissions.
• Fosterclient advocacy by inviting top clients to participate in case studies,testimonials, webinars, and GPTW community events.

Market Engagement & Industry Insight

• RepresentGPTW ME at HR events, regional forums, expos, and thought leadershipwebinars to enhance brand visibility and industry reputation.
• Stayinformed on evolving HR trends, national workforce programs, laborpolicies, and competitor strategies to strengthen client advisory andmarket positioning.

Performance Reporting & Forecasting

• Provideaccurate and timely sales forecasts, pipeline activity reports, and clientupdates for internal planning and review.
• Monitorcontract renewals and initiate early engagement strategies to ensure aseamless retention process and long-term value demonstration.
• Lead post-project feedback loops, client satisfaction surveys, andcorrective action planning where service gaps are identified.
  

Qualifications & Experience:

• Bachelor'sdegree in Business Administration, HR, Marketing, or a related field (MBAis a plus).
• Minimum5 years of experience in B2B account management, client services, orconsultative sales, ideally in HR, SaaS, or research-based organizations.
• Proventrack record of meeting revenue targets and managing key accounts acrossdiverse markets and industries.
• Experiencewith CRM tools and data-driven sales tracking.
• Knowledgeof workplace culture trends in KSA and familiarity with the government andprivate sectors is an advantage.
• Strongcommunication, negotiation, and presentation skills.
• Highemotional intelligence and relationship-building capabilities.
• Analyticalthinking and consultative approach to selling and client servicing.
• Multitasking,organization, and attention to detail in managing projects and deadlines.
• Strategicmindset with client-first orientation.
• Fluencyin English required; Arabic is highly preferred.
  

Corporate Relationship Manager – Treasury

Abunayyan Holding is one of Saudi Arabia’s leading conglomerates with a 70+ year legacy in powering growth across water, power, manufacturing, and energy sectors. We drive innovation, sustainability, and excellence through strategic investments and partnerships, supporting the Kingdom’s vision for a diversified and resilient economy.

We are seeking a Corporate Relationship Manager – Treasury to lead the development and management of Abunayyan Holding’s relationships with local and international financial institutions. This role is key to optimizing financing terms, managing liquidity and funding, mitigating financial risk, and supporting the execution of our corporate treasury strategy.

• Build and maintain strong relationships with local and international banks to secure optimal financing terms and services.
• Support the Director of Corporate Treasury in negotiating and managing borrowing facilities and financial services.
• Lead the preparation of financing proposals and coordinate annual facility reviews across the group and SBUs.
• Develop and execute cash flow, investment, and hedging strategies to optimize returns and minimize risk.
• Manage liquidity, foreign exchange exposure, and treasury controls.
• Oversee treasury reporting, including facility summaries, financial covenant tracking, and financing cost analysis.
• Lead, mentor, and develop the treasury team to ensure high performance and continuous improvement.
• Support treasury system (ERP) implementation and process optimization.

• Bachelor’s degree in Finance, Business Administration, Economics, or related field.
• CTP certification or equivalent is highly preferred.
• 8–10 years of progressive experience in corporate treasury, finance, with at least 3 years in a managerial role within a large industrial or diversified group.
• Strong skills in financial analysis, liquidity management, negotiation, and stakeholder engagement.

• High-impact, strategic role with visibility across the group.
• Exposure to complex, diversified financial structures.
• Leadership and career development opportunities.
• A culture that values innovation and continuous improvement.

Mid‑Senior level

Full-time

Finance

Oil and Gas

Riyadh, Saudi Arabia

Referrals increase your chances of interviewing at Abunayyan Holding by 2x.

• Maintaining a deep knowledge of Lendo’s products and services.
• Building and maintaining strong relationships with prospective and existing clients.
• Researching and pursuing new business opportunities.
• Conducting regular site visits and e-meetings with clients.
• Identifying clients' needs and requirements and proposing suitable solutions.
• Providing clients with comprehensive product/service consultations and guiding their decision-making process.
• Upselling and cross-selling products/services to clients.
• Resolving complaints and issues efficiently and in a timely manner.
• Meeting sales/revenue targets.
• Ensuring client satisfaction.

• Bachelor’s Degree in management, financing, accounting, or a similar field.
• Experience as a Relationship Manager in financial institution for Min. 3 years.
• Ability to build and maintain strong client and business relationships.
• Proficiency in Microsoft Office and CRM software.
• Excellent communication and interpersonal skills.
• Good conflict resolution and problem-solving skills.
• Leadership and team management skills.
• Customer-oriented.