31 Client Relationships jobs in Riyadh

At Lendo, we are a fast-growing FinTech company on a mission to transform the financial landscape in Saudi Arabia. Through our innovative digital lending platform, we empower businesses by offering fast, secure, and transparent access to finance. As we continue to grow, we are seeking a talented Relationship Manager to join our team and play a pivotal role in building and nurturing client relationships. If you’re passionate about client engagement, business development, and providing tailored financial solutions in a dynamic environment, we’d love to hear from you.

Key Responsibilities:

Client Relationship Management:

1. Maintain a deep knowledge of Lendo’s products and services, staying updated on new offerings and industry trends.
2. Build and sustain strong relationships with prospective and existing clients, becoming their go-to resource for financial solutions.
3. Conduct regular site visits and e-meetings with clients to maintain engagement and support.

Business Development:

1. Research and pursue new business opportunities to expand Lendo's client portfolio.
2. Identify and evaluate potential clients to assess compatibility with Lendo’s products and services.
3. Upsell and cross-sell relevant products and services, enhancing value for clients while contributing to revenue targets.

Client Needs Assessment & Solution Provision:

1. Identify and understand clients' needs, goals, and challenges, recommending tailored solutions to address these.
2. Provide clients with in-depth product and service consultations, guiding them through the decision-making process.
3. Ensure client satisfaction by delivering a seamless onboarding experience and ongoing support.

Sales & Revenue Generation:

1. Meet and exceed sales and revenue targets by actively managing client accounts and leveraging opportunities for growth.
2. Track and report on client engagement and revenue performance, providing insights to the sales team.

Problem Resolution & Client Satisfaction:

1. Address client concerns, issues, and complaints with efficiency and professionalism, ensuring timely resolution to maintain high levels of satisfaction.
2. Foster long-term loyalty and trust with clients by providing consistent, reliable support.

Qualifications:

1. Proven experience as a Relationship Manager or similar role in financial services, FinTech, or a related industry, with 2 to 5 years of relevant experience.
2. Strong understanding of financial products and services, with the ability to learn and adapt to new solutions quickly.
3. Excellent communication and interpersonal skills, with a strong focus on client engagement and satisfaction.
4. Ability to manage multiple accounts and prioritize workload effectively.
5. Analytical mindset with a proactive approach to identifying and solving client issues.
6. Goal-oriented, with a track record of meeting or exceeding revenue targets.

Overview

Client is looking for a delivery manager who can also play the client relationship role and represent them in front of business.

• Client Relationship Management: Building and maintaining strong, trusting relationships with clients to ensure their satisfaction with services.
• Service Delivery: Overseeing the seamless delivery of services, which may include assigning tasks, managing team quality, and meeting client needs.
• Stakeholder Management: Collaborating with internal teams and senior clients to ensure smooth communication and successful project execution.
• Problem Solving: Addressing client challenges and identifying solutions to maintain high service standards.
• Growth Identification: Recognizing opportunities to upsell, cross-sell, or expand services to foster client loyalty and business growth.

Must have

• 10-15 years total experience
• Excellent verbal and written communication skills
• Experience in Customer Relationship Management (CRM)
• Strong organizational and time management skills
• Ability to work effectively in a team-oriented environment
• Client Relationship Manager: broad role focused on the overall client experience
• Account Manager: manages client accounts with a focus on revenue and growth
• Customer Success Manager: ensures clients achieve their desired outcomes while using the product or service
• Delivery Client Partner: role focused on project delivery, client management, and solution consulting
• Client Service Delivery Lead: oversees the entire service delivery process, including people management and financial targets

Overview

Client is looking for a delivery manager who can also play the client relationship role and represent them in front of business.

• Client Relationship Management: Building and maintaining strong, trusting relationships with clients to ensure their satisfaction with services.
• Service Delivery: Overseeing the seamless delivery of services, which may include assigning tasks, managing team quality, and meeting client needs.
• Stakeholder Management: Collaborating with internal teams and senior clients to ensure smooth communication and successful project execution.
• Problem Solving: Addressing client challenges and identifying solutions to maintain high service standards.
• Growth Identification: Recognizing opportunities to upsell, cross-sell, or expand services to foster client loyalty and business growth.

Must have

• 10-15 years total experience
• Excellent verbal and written communication skills
• Experience in Customer Relationship Management (CRM)
• Strong organizational and time management skills
• Ability to work effectively in a team-oriented environment
• Client Relationship Manager: broad role focused on the overall client experience
• Account Manager: manages client accounts with a focus on revenue and growth
• Customer Success Manager: ensures clients achieve their desired outcomes while using the product or service
• Delivery Client Partner: role focused on project delivery, client management, and solution consulting
• Client Service Delivery Lead: oversees the entire service delivery process, including people management and financial targets

Role Purpose

To strategically develop and manage the group's relationships with banking and financial institutions, securing optimal financing terms and services. This role is central to managing the group's liquidity, funding, and financial risk, while providing leadership to the treasury team and supporting the Director of Corporate Treasury in executing the corporate treasury strategy.

1. Banking Relationship & Financing Strategy
   • Cultivate and maintain strong, strategic partnerships with local and international banks and financial institutions.
   • Support the Director of Corporate Treasury in negotiations to secure competitive borrowing facilities, services, and terms that align with the group's strategic requirements.
   • Lead the preparation of comprehensive financing proposals and business cases for new facilities (including general corporate, investment, project, and Capex financing).
   • Coordinate the annual review process for all banking facilities across the group's holding company (AHC) and strategic business units (SBUs).
2. Treasury & Fund Management
   • Develop and execute effective cash flow planning, investment strategies, and hedging activities to maximize returns on surplus funds and minimize financial costs and risks.
   • Manage the group's foreign exchange exposure and execute money market deals.
   • Provide expert guidance on concentration risk management and liquidity contingency planning.
   • Continuously monitor and oversee treasury and investment limits.
   • Develop and enhance robust internal control mechanisms to safeguard the group's financial assets.
   • Lead the implementation and optimization of the Treasury module (ERP) in collaboration with ICT and external consultants.
3. Financial Analysis & Reporting
   • Prepare and analyze monthly treasury reports for senior management, including:
   • Bank facility summaries and reconciliations.
   • SBU balance summaries and reconciliations.
   • Financing cost analysis.
   • Interest Rate Swap (IRS) reports.
   • Detailed loan portfolio analysis.
4. People Management & Development
   • Manage, mentor, and monitor the performance of the treasury team (including Senior Treasury Specialists, Treasury Specialists, and Bank Messengers).
   • Conduct ongoing performance reviews, set clear goals, and ensure all team members are working towards individual development plans.
   • Identify departmental training needs in consultation with the Director of Corporate Treasury and HR to ensure the team possesses the skills required for future challenges.
   • Foster a culture of continuous improvement, ensuring the team remains abreast of technical developments, regulatory changes, and industry best practices.
5. Ad-hoc Duties
   • Undertake special projects and other duties as assigned by the Director of Corporate Treasury.

• Internal: Frequent interaction with all departments within AHC and across all SBUs.
• External: Regular engagement with Banks & Financial Institutions, Investment Consultants, Lawyers, Auditors, and ERP Consultants.

Education: Bachelor’s degree in Finance, Business Administration, Economics, or a related quantitative field.

Certification: Certified Treasury Professional (CTP) or equivalent is highly preferred.

Experience: A minimum of 8-10 years of progressive experience in corporate treasury, finance, or banking, with at least 3 years in a similar managerial role within a large, diversified industrial group.

• Strategic Negotiation & Relationship Management
• Financial Risk Management & Analysis
• Cash & Liquidity Management
• Leadership & Team Development
• Stakeholder Engagement & Coordination
• Audit & Control Compliance
• Project Management (e.g., ERP Implementation)

• Strategic Impact and High Visibility
• Complex and Diversified Challenge
• Leadership and Development Opportunity
• Driving Modernization and Best Practice
• Career Growth and Mentorship
• Dynamic and Engaging Role

• Director

• Full-time

• Finance
• Industries

Location: Riyadh, Riyadh, Saudi Arabia

Posting note: 4 minutes ago

Riyadh, Saudi Arabia | Posted on 07/22/2025

Great Place To Work is the global authority on workplace culture. Our mission is to help every place become a Great Place To Work for all. We give leaders and organizations the recognition and tools to create a consistently and overwhelmingly positive employee experience, fostering cultures that are proven to drive business, improve lives, and better society.

Our recognition is the most coveted and respected in the world for elevating employer brands to attract the right people. Our proprietary methodology and platform enable organizations to capture truly, analyze, and understand the experience of all employees. Our groundbreaking research empowers organizations to build cultures that retain talent and unlock the potential of every employee. Our coaches, content, and community connect the boldest leaders, ideas, and innovations in employee experience. Since 1992, our Certification, Best Workplaces Lists, and global benchmarks have become the industry standard, built on data from more than 100 million employees in 150 countries around the world. Visit our website at .

Role Summary:

The Customer Relationship Manager (CRM) at GreatPlace to Work Middle East is responsible for developing, managing, andexpanding strategic relationships with private and public sector clients in KSA. The role is pivotal in driving revenue growth,delivering a world-class client experience, and positioning GPTW as a long-termculture transformation partner. The CRM acts as a trusted advisor—guidingclients from initial engagement through to service delivery, certification,recognition, and ongoing renewal while ensuring alignment between client goalsand GPTW’s solutions.

This is a client-facing role that requires a uniquecombination of consultative sales, relationship management, industry expertise,and project coordination skills.

Key Responsibilities:

Sales & Business Development

• Proactivelypromote and sell the full suite of Great Place to Work offerings: Certification,Culture Assessments, Advisory Services, Employer Branding Packages, andRecognition Programs.
• Conductdiscovery sessions, tailored product demonstrations, proposalwalkthroughs, and solution consultations to identify client needs andposition GPTW as the ideal partner.
• Prepareand deliver compelling commercial proposals, pricing options, andstrategic engagement plans in alignment with client goals.
• Identify,qualify, and manage sales opportunities across all customer lifecyclestages, from lead generation to contract closure.

Client Relationship Management

• Buildand maintain long-term, consultative relationships with senior HR leaders,C-suite executives, and key influencers.
• Serveas the main liaison for clients post-contract, coordinating with internalteams to ensure seamless onboarding, project setup, and execution.
• Maintainconsistent client communication via calls, emails, and in-person orvirtual meetings to monitor satisfaction and business impact.
• Managea diverse portfolio of client accounts across sectors and geographies witha focus on retention, growth, and service renewal.
• Developstrategic account plans for high-value clients, identifying opportunitiesto expand engagement through cross-sell and upsell of GPTW services.
• Trackand analyze client health scores, culture audit outcomes, and programeffectiveness to present value-driven results.

Operational Excellence

• Use ZohoCRM to maintain accurate and updated records on lead progress, clientinteractions, service milestones, contract renewals, and feedback.
• Collaboratewith the advisory, research, certification, and marketing teams to delivertailored solutions, insightful culture reports, and impactful brandingassets.
• Ensuretimely follow-up on Emprising setup, survey deployment, certificationtimelines, and recognition deliverables.

Client Success & Advocacy

• Conductperiodic check-ins and Client Success Reviews (CSRs) to evaluate progress,review survey insights, and identify new value opportunities.
• Supportclients in leveraging their Certification or List placement for PR,employer branding, internal engagement, and awards submissions.
• Fosterclient advocacy by inviting top clients to participate in case studies,testimonials, webinars, and GPTW community events.

Market Engagement & Industry Insight

• RepresentGPTW ME at HR events, regional forums, expos, and thought leadershipwebinars to enhance brand visibility and industry reputation.
• Stayinformed on evolving HR trends, national workforce programs, laborpolicies, and competitor strategies to strengthen client advisory andmarket positioning.

Performance Reporting & Forecasting

• Provideaccurate and timely sales forecasts, pipeline activity reports, and clientupdates for internal planning and review.
• Monitorcontract renewals and initiate early engagement strategies to ensure aseamless retention process and long-term value demonstration.
• Lead post-project feedback loops, client satisfaction surveys, andcorrective action planning where service gaps are identified.
  

Qualifications & Experience:

• Bachelor'sdegree in Business Administration, HR, Marketing, or a related field (MBAis a plus).
• Minimum5 years of experience in B2B account management, client services, orconsultative sales, ideally in HR, SaaS, or research-based organizations.
• Proventrack record of meeting revenue targets and managing key accounts acrossdiverse markets and industries.
• Experiencewith CRM tools and data-driven sales tracking.
• Knowledgeof workplace culture trends in KSA and familiarity with the government andprivate sectors is an advantage.
• Strongcommunication, negotiation, and presentation skills.
• Highemotional intelligence and relationship-building capabilities.
• Analyticalthinking and consultative approach to selling and client servicing.
• Multitasking,organization, and attention to detail in managing projects and deadlines.
• Strategicmindset with client-first orientation.
• Fluencyin English required; Arabic is highly preferred.
  

Riyadh, Saudi Arabia | Posted on 07/22/2025

Great Place To Work is the global authority on workplace culture. Our mission is to help every place become a Great Place To Work for all. We give leaders and organizations the recognition and tools to create a consistently and overwhelmingly positive employee experience, fostering cultures that are proven to drive business, improve lives, and better society.

Our recognition is the most coveted and respected in the world for elevating employer brands to attract the right people. Our proprietary methodology and platform enable organizations to capture truly, analyze, and understand the experience of all employees. Our groundbreaking research empowers organizations to build cultures that retain talent and unlock the potential of every employee. Our coaches, content, and community connect the boldest leaders, ideas, and innovations in employee experience. Since 1992, our Certification, Best Workplaces Lists, and global benchmarks have become the industry standard, built on data from more than 100 million employees in 150 countries around the world. Visit our website at .

Role Summary:

The Customer Relationship Manager (CRM) at GreatPlace to Work Middle East is responsible for developing, managing, andexpanding strategic relationships with private and public sector clients in KSA. The role is pivotal in driving revenue growth,delivering a world-class client experience, and positioning GPTW as a long-termculture transformation partner. The CRM acts as a trusted advisor—guidingclients from initial engagement through to service delivery, certification,recognition, and ongoing renewal while ensuring alignment between client goalsand GPTW’s solutions.

This is a client-facing role that requires a uniquecombination of consultative sales, relationship management, industry expertise,and project coordination skills.

Key Responsibilities:

Sales & Business Development

• Proactivelypromote and sell the full suite of Great Place to Work offerings: Certification,Culture Assessments, Advisory Services, Employer Branding Packages, andRecognition Programs.
• Conductdiscovery sessions, tailored product demonstrations, proposalwalkthroughs, and solution consultations to identify client needs andposition GPTW as the ideal partner.
• Prepareand deliver compelling commercial proposals, pricing options, andstrategic engagement plans in alignment with client goals.
• Identify,qualify, and manage sales opportunities across all customer lifecyclestages, from lead generation to contract closure.

Client Relationship Management

• Buildand maintain long-term, consultative relationships with senior HR leaders,C-suite executives, and key influencers.
• Serveas the main liaison for clients post-contract, coordinating with internalteams to ensure seamless onboarding, project setup, and execution.
• Maintainconsistent client communication via calls, emails, and in-person orvirtual meetings to monitor satisfaction and business impact.
• Managea diverse portfolio of client accounts across sectors and geographies witha focus on retention, growth, and service renewal.
• Developstrategic account plans for high-value clients, identifying opportunitiesto expand engagement through cross-sell and upsell of GPTW services.
• Trackand analyze client health scores, culture audit outcomes, and programeffectiveness to present value-driven results.

Operational Excellence

• Use ZohoCRM to maintain accurate and updated records on lead progress, clientinteractions, service milestones, contract renewals, and feedback.
• Collaboratewith the advisory, research, certification, and marketing teams to delivertailored solutions, insightful culture reports, and impactful brandingassets.
• Ensuretimely follow-up on Emprising setup, survey deployment, certificationtimelines, and recognition deliverables.

Client Success & Advocacy

• Conductperiodic check-ins and Client Success Reviews (CSRs) to evaluate progress,review survey insights, and identify new value opportunities.
• Supportclients in leveraging their Certification or List placement for PR,employer branding, internal engagement, and awards submissions.
• Fosterclient advocacy by inviting top clients to participate in case studies,testimonials, webinars, and GPTW community events.

Market Engagement & Industry Insight

• RepresentGPTW ME at HR events, regional forums, expos, and thought leadershipwebinars to enhance brand visibility and industry reputation.
• Stayinformed on evolving HR trends, national workforce programs, laborpolicies, and competitor strategies to strengthen client advisory andmarket positioning.

Performance Reporting & Forecasting

• Provideaccurate and timely sales forecasts, pipeline activity reports, and clientupdates for internal planning and review.
• Monitorcontract renewals and initiate early engagement strategies to ensure aseamless retention process and long-term value demonstration.
• Lead post-project feedback loops, client satisfaction surveys, andcorrective action planning where service gaps are identified.
  

Qualifications & Experience:

• Bachelor'sdegree in Business Administration, HR, Marketing, or a related field (MBAis a plus).
• Minimum5 years of experience in B2B account management, client services, orconsultative sales, ideally in HR, SaaS, or research-based organizations.
• Proventrack record of meeting revenue targets and managing key accounts acrossdiverse markets and industries.
• Experiencewith CRM tools and data-driven sales tracking.
• Knowledgeof workplace culture trends in KSA and familiarity with the government andprivate sectors is an advantage.
• Strongcommunication, negotiation, and presentation skills.
• Highemotional intelligence and relationship-building capabilities.
• Analyticalthinking and consultative approach to selling and client servicing.
• Multitasking,organization, and attention to detail in managing projects and deadlines.
• Strategicmindset with client-first orientation.
• Fluencyin English required; Arabic is highly preferred.
  

• Maintaining a deep knowledge of Lendo’s products and services.
• Building and maintaining strong relationships with prospective and existing clients.
• Researching and pursuing new business opportunities.
• Conducting regular site visits and e-meetings with clients.
• Identifying clients' needs and requirements and proposing suitable solutions.
• Providing clients with comprehensive product/service consultations and guiding their decision-making process.
• Upselling and cross-selling products/services to clients.
• Resolving complaints and issues efficiently and in a timely manner.
• Meeting sales/revenue targets.
• Ensuring client satisfaction.

• Bachelor’s Degree in management, financing, accounting, or a similar field.
• Experience as a Relationship Manager in financial institution for Min. 3 years.
• Ability to build and maintain strong client and business relationships.
• Proficiency in Microsoft Office and CRM software.
• Excellent communication and interpersonal skills.
• Good conflict resolution and problem-solving skills.
• Leadership and team management skills.
• Customer-oriented.

Job Role : Sales

Job Type : Full-time

Who we are

At Bayt.com, we are committed to empowering people to lead better lives by providing them with the tools and information to build their lifestyle of choice. We are passionate about our services and seek to deliver the best customer experience. Not only are we devoted to our work and customers but most meaningfully to each other’s success. We want to better every life we come in contact with and have a lasting positive impact on the community.

What do we value?

1. We strive to be the best
2. We obsess about empowering others to lead better lives
3. Create value by doing more with less
4. Embrace change with a positive attitude
5. Communicate openly, honestly, and often

Job Summary

We are looking for an experienced Sales Specialist to join our team. The successful candidate will be responsible for selling recruitment solutions to enterprise companies. You will work closely with clients to understand their business needs and develop customized solutions to meet those needs.

Responsibilities
● Acquire companies that have no significant revenue history with Bayt.com by selling Bayt.com’s recruitment products & services
● Self-prospect and schedule qualified appointments with prospective clients through various channels
● Action all assigned incoming leads and outbound leads based on SLA.
● Initiate and develop a strong relationship with assigned verified leads
● Determine customers' recruitment needs, and prepare proposals to sell services that address these needs
● Give both online & onsite demonstrations to clients on Bayt.com in order to handle objections and convince customers to buy
● Effectively manage a business in the assigned database through a transactional and solution-oriented selling approach
● Carry out other tasks as requested by the management.
● Ensure a min of 80% coverage of your signed stack through regular physical and telephonic meetings,
● Update CRM for all historical interactions with companies
● Ensure data repository integrity and reliability on CRM
● Carry out other marketing, sales, and operational activities as requested by the management.

Job Role : Sales

Job Type : Full-time

Who we are

At Bayt.com, we are committed to empowering people to lead better lives by providing them with the tools and information to build their lifestyle of choice. We are passionate about our services and seek to deliver the best customer experience. Not only are we devoted to our work and customers but most meaningfully to each other’s success. We want to better every life we come in contact with and have a lasting positive impact on the community.

What do we value?

1. We strive to be the best
2. We obsess about empowering others to lead better lives
3. Create value by doing more with less
4. Embrace change with a positive attitude
5. Communicate openly, honestly, and often

Job Summary

We are looking for an experienced Sales Specialist to join our team. The successful candidate will be responsible for selling recruitment solutions to enterprise companies. You will work closely with clients to understand their business needs and develop customized solutions to meet those needs.

Responsibilities
● Acquire companies that have no significant revenue history with Bayt.com by selling Bayt.com’s recruitment products & services
● Self-prospect and schedule qualified appointments with prospective clients through various channels
● Action all assigned incoming leads and outbound leads based on SLA.
● Initiate and develop a strong relationship with assigned verified leads
● Determine customers' recruitment needs, and prepare proposals to sell services that address these needs
● Give both online & onsite demonstrations to clients on Bayt.com in order to handle objections and convince customers to buy
● Effectively manage a business in the assigned database through a transactional and solution-oriented selling approach
● Carry out other tasks as requested by the management.
● Ensure a min of 80% coverage of your signed stack through regular physical and telephonic meetings,
● Update CRM for all historical interactions with companies
● Ensure data repository integrity and reliability on CRM
● Carry out other marketing, sales, and operational activities as requested by the management.