47 Client Relationships jobs in Saudi Arabia
Relationship Manager
Posted today
Job Viewed
Job Description
At Lendo, we are a fast-growing FinTech company on a mission to transform the financial landscape in Saudi Arabia. Through our innovative digital lending platform, we empower businesses by offering fast, secure, and transparent access to finance. As we continue to grow, we are seeking a talented Relationship Manager to join our team and play a pivotal role in building and nurturing client relationships. If you’re passionate about client engagement, business development, and providing tailored financial solutions in a dynamic environment, we’d love to hear from you
Key ResponsibilitiesClient Relationship Management:
- Maintain a deep knowledge of Lendo’s products and services, staying updated on new offerings and industry trends.
- Build and sustain strong relationships with prospective and existing clients, becoming their go-to resource for financial solutions.
- Conduct regular site visits and e-meetings with clients to maintain engagement and support.
Business Development:
- Research and pursue new business opportunities to expand Lendo's client portfolio.
- Identify and evaluate potential clients to assess compatibility with Lendo’s products and services.
- Upsell and cross-sell relevant products and services, enhancing value for clients while contributing to revenue targets.
Client Needs Assessment & Solution Provision:
- Identify and understand clients' needs, goals, and challenges, recommending tailored solutions to address these.
- Provide clients with in-depth product and service consultations, guiding them through the decision-making process.
- Ensure client satisfaction by delivering a seamless onboarding experience and ongoing support.
Sales & Revenue Generation:
- Meet and exceed sales and revenue targets by actively managing client accounts and leveraging opportunities for growth.
- Track and report on client engagement and revenue performance, providing insights to the sales team.
Problem Resolution & Client Satisfaction:
- Address client concerns, issues, and complaints with efficiency and professionalism, ensuring timely resolution to maintain high levels of satisfaction.
- Foster long-term loyalty and trust with clients by providing consistent, reliable support.
- Proven experience as a Relationship Manager or similar role in financial services, FinTech, or a related industry, with 2 to 5 years of relevant experience.
- Strong understanding of financial products and services, with the ability to learn and adapt to new solutions quickly.
- Excellent communication and interpersonal skills, with a strong focus on client engagement and satisfaction.
- Ability to manage multiple accounts and prioritize workload effectively.
- Analytical mindset with a proactive approach to identifying and solving client issues.
- Goal-oriented, with a track record of meeting or exceeding revenue targets.
Relationship Manager
Posted 22 days ago
Job Viewed
Job Description
At Lendo, we are a fast-growing FinTech company on a mission to transform the financial landscape in Saudi Arabia. Through our innovative digital lending platform, we empower businesses by offering fast, secure, and transparent access to finance. As we continue to grow, we are seeking a talented Relationship Manager to join our team and play a pivotal role in building and nurturing client relationships. If you’re passionate about client engagement, business development, and providing tailored financial solutions in a dynamic environment, we’d love to hear from you.
Key Responsibilities:
Client Relationship Management:
- Maintain a deep knowledge of Lendo’s products and services, staying updated on new offerings and industry trends.
- Build and sustain strong relationships with prospective and existing clients, becoming their go-to resource for financial solutions.
- Conduct regular site visits and e-meetings with clients to maintain engagement and support.
Business Development:
- Research and pursue new business opportunities to expand Lendo's client portfolio.
- Identify and evaluate potential clients to assess compatibility with Lendo’s products and services.
- Upsell and cross-sell relevant products and services, enhancing value for clients while contributing to revenue targets.
Client Needs Assessment & Solution Provision:
- Identify and understand clients' needs, goals, and challenges, recommending tailored solutions to address these.
- Provide clients with in-depth product and service consultations, guiding them through the decision-making process.
- Ensure client satisfaction by delivering a seamless onboarding experience and ongoing support.
Sales & Revenue Generation:
- Meet and exceed sales and revenue targets by actively managing client accounts and leveraging opportunities for growth.
- Track and report on client engagement and revenue performance, providing insights to the sales team.
Problem Resolution & Client Satisfaction:
- Address client concerns, issues, and complaints with efficiency and professionalism, ensuring timely resolution to maintain high levels of satisfaction.
- Foster long-term loyalty and trust with clients by providing consistent, reliable support.
Qualifications:
- Proven experience as a Relationship Manager or similar role in financial services, FinTech, or a related industry, with 2 to 5 years of relevant experience.
- Strong understanding of financial products and services, with the ability to learn and adapt to new solutions quickly.
- Excellent communication and interpersonal skills, with a strong focus on client engagement and satisfaction.
- Ability to manage multiple accounts and prioritize workload effectively.
- Analytical mindset with a proactive approach to identifying and solving client issues.
- Goal-oriented, with a track record of meeting or exceeding revenue targets.
Bancassurance Relationship Manager
Posted today
Job Viewed
Job Description
Overview
HR | Recruitment | Talent Attraction | CIPD
Responsibilities- Monitor and Manage Portfolio Growth: Oversee the growth of the Corporate Bancassurance portfolio, ensuring alignment with established targets and strategic objectives.
- Develop and Strengthen Client Relationships: Cultivate and maintain strong, progressive relationships with corporate clients, ensuring their needs are met and fostering long-term partnerships.
- Ensure Risk-Controlled Services: Guarantee that services are delivered in a risk-controlled manner, ensuring prompt completion of documentation and processes while maintaining full compliance with legal and audit standards.
- Regulatory Compliance: Ensure adherence to all relevant regulations, circulars, and established policies and procedures, proactively addressing any compliance issues.
- Industry Awareness: Stay informed about industry developments and market trends in Corporate Bancassurance to identify opportunities for growth and improvement.
- Forecast Business Requirements: Anticipate evolving business needs and proactively recommend and support the development of new corporate bancassurance products, services, promotional schemes, and competitive pricing strategies.
- Lead Cross-Selling Initiatives: Actively participate in and lead cross-selling efforts to maximize business opportunities across the organization.
- Sales and Management Reporting: Ensure the accuracy, completeness, and timeliness of required sales and management reports, providing insights for strategic decision-making.
- Account Management: Effectively manage, control, and track each Corporate Bancassurance account, ensuring optimal performance and client satisfaction.
- Collection and Reconciliation: Oversee the timely collection of premiums from clients and ensure proper reconciliation of payments against invoices issued by insurance partners. Coordinate with finance teams to resolve discrepancies and ensure accurate payment allocation.
- Client Evaluations and Visits: Regularly visit and evaluate the overall performance of branches or areas under your market assignment, identifying areas for improvement to enhance sales generation and bancassurance processes.
- Client Meetings: Arrange and conduct periodic meetings with corporate clients to review the performance and requirements of bancassurance accounts, assess client feedback, and implement necessary improvements.
- Strategic Planning Participation: Actively participate in the yearly preparation of strategy plans, budgets, and resource allocation for the Corporate Bancassurance team.
- Engage in Training and Development: Participate in ongoing bancassurance training to enhance selling techniques, customer relationship-building skills, and compliance with regulations and internal policies.
- Stay Updated on Products and Regulations: Maintain up-to-date knowledge of the latest bancassurance products and applicable SAMA Insurance Laws & Regulations to ensure effective service delivery.
- Bachelor’s Degree in Business Studies/Administration/Management, Economics, Sales & Marketing, Finance/Accountancy/Banking, Commerce/ Insurance or equivalent IFCE Certified (SAMA – Insurance Foundation Certification Exam)
- Proficiency in Corporate Bancassurance products/services and processes
- 4 to 6 years solid experience in Bancassurance marketing/selling and account-management
- Strong convincing-power and Negotiation skills.
- Excellent Presentation skills and Communication proficiency
- Fluency in both Arabic & English (Oral & Written)
- Outstanding Client-relationship building
- Know-how of SAMA Insurance Regulations
- Analytical skills on financial data
- Skillful in the required MS programs
- Mid-Senior level
- Full-time
- Other
- Banking
Treasury Relationship Manager
Posted 1 day ago
Job Viewed
Job Description
Job Title: Treasury Corporate Relationship Manager
Experience Required: Minimum 7 Years
Position Summary: We are seeking an experienced Treasury Corporate Relationship Manager to oversee and manage the company’s treasury operations and corporate banking relationships. The ideal candidate will have extensive expertise in trade finance, cash management, Treasury & Bank Facilities Management, liquidity management, debt management, banking relations, credit control, and foreign exchange . This role will be instrumental in optimizing the company’s financial resources, ensuring compliance, and building strong partnerships with financial institutions to support business growth.
Responsibilities- Treasury Management : Manage daily cash flow, liquidity, and short-term investments to optimize returns. Oversee debt portfolio, repayment schedules, and financing arrangements. Ensure compliance with treasury policies, banking regulations, and internal controls. Monitor and manage foreign exchange exposures, including hedging strategies. Evaluate and approve treasury tools, systems, and process improvements.
- Corporate Relationship Management : Maintain and strengthen strategic relationships with banks and financial institutions. Negotiate favorable terms and conditions for banking services, loans, and trade finance facilities. Serve as the main point of contact for corporate banking partners, ensuring smooth communication and issue resolution.
- Trade Finance & Cash Management : Manage import/export documentation, letters of credit, guarantees, and other trade finance instruments. Optimize cash management processes, including payment systems, receivables, and collections. Review and improve working capital efficiency. Oversee credit risk assessment for counterparties and customers. Implement effective risk mitigation strategies to safeguard the company’s financial position. Monitor compliance with internal credit control policies.
- Bachelor’s degree in Finance, Accounting, Economics, or related field (Master’s preferred).
- Minimum 7 years of relevant experience in treasury, corporate banking, or corporate finance.
- Strong knowledge of trade finance, cash management, liquidity, debt management, credit control, and foreign exchange .
- Proven experience in managing corporate banking relationships.
- Excellent negotiation and communication skills.
- High level of analytical ability with a strategic mindset.
- Proficiency in MS Office and treasury management systems.
- Fluency in Arabic & English
- Strategic financial planning
- Risk management and problem-solving
- Relationship building and stakeholder management
- Decision-making under pressure
- Attention to detail and accuracy
- Seniority level: Mid-Senior level
- Employment type: Full-time
- Job function: Finance
Relationship Manager | WR.
Posted 4 days ago
Job Viewed
Job Description
Job Purpose:
To build, manage and maintain relationships with affluent banking customers, through selling and cross-selling products and services, as well as providing solutions based on client needs with the objective of achieving sales targets, while ensuring that credit quality is maintained.
Areas of Responsibility:
- Acquires new relationships in line with the Affluent Banking strategy as well as broaden existing relationships through achieving a greater share of the wallet and higher cross sell ratios.
- Provides highest levels of customer service to new and existing Affluent Banking customers in the region and act as the “one-point of contact” to fulfil all needs of Affluent Banking.
- Conducts regular visits to Affluent Banking customers in line with Affluent Banking strategy and act as the main point of contact for servicing the customer, providing information, answering inquiries and resolving issues.
- Solicits client feedback on value proposition and for new product ideas and ensure communication of customer feedback to segment management team.
- Leverages insights and data on customer needs and behavior in order to build deep customer relationships.
- Achieves sales and revenue targets for existing and new customers and also ensure customer profitability targets are met.
- Provides support to ensure that high credit quality is maintained at all times within the Affluent Banking credit portfolio.
Minimum Qualifications:
- Bachelor’s degree in Business with preferably a specialization in Finance or Accounting.
Minimum Experience:
- 3-5 years relevant experience in the banking sector.
Relationship Manager | CR.
Posted 11 days ago
Job Viewed
Job Description
To build, manage and maintain relationships with affluent banking customers, through selling and cross-selling products and services, as well as providing solutions based on client needs with the objective of achieving sales targets, while ensuring that credit quality is maintained.
Areas Of Responsibility:
- Acquires new relationships in line with the Affluent Banking strategy as well as broaden existing relationships through achieving a greater share of the wallet and higher cross sell ratios.
- Provides highest levels of customer service to new and existing Affluent Banking customers in the region and act as the “one-point of contact” to fulfil all needs of Affluent Banking.
- Conducts regular visits to Affluent Banking customers in line with Affluent Banking strategy and act as the main point of contact for servicing the customer, providing information, answering inquiries and resolving issues.
- Solicits client feedback on value proposition and for new product ideas and ensure communication of customer feedback to segment management team.
- Leverages insights and data on customer needs and behavior in order to build deep customer relationships.
- Achieves sales and revenue targets for existing and new customers and also ensure customer profitability targets are met.
- Provides support to ensure that high credit quality is maintained at all times within the Affluent Banking credit portfolio.
Minimum Qualifications:
- Bachelor’s degree in Business with preferably a specialization in Finance or Accounting.
- 3-5 years relevant experience in the banking sector.
- Seniority level Mid-Senior level
- Employment type Full-time
- Job function Accounting/Auditing, Management, and Public Relations
- Industries Financial Services, Investment Banking, and Banking
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Senior Account Executive - Enterprise and Public Sector Account Executive/Senior Account Executive (MENA) Assistant Relationship Manager, Corporate Banking (Saudi National Preferred)Riyadh, Riyadh, Saudi Arabia 57 minutes ago
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#J-18808-LjbffrCustomer Relationship Manager
Posted 22 days ago
Job Viewed
Job Description
Riyadh, Saudi Arabia | Posted on 07/22/2025
Great Place To Work is the global authority on workplace culture. Our mission is to help every place become a Great Place To Work for all. We give leaders and organizations the recognition and tools to create a consistently and overwhelmingly positive employee experience, fostering cultures that are proven to drive business, improve lives, and better society.
Our recognition is the most coveted and respected in the world for elevating employer brands to attract the right people. Our proprietary methodology and platform enable organizations to capture truly, analyze, and understand the experience of all employees. Our groundbreaking research empowers organizations to build cultures that retain talent and unlock the potential of every employee. Our coaches, content, and community connect the boldest leaders, ideas, and innovations in employee experience. Since 1992, our Certification, Best Workplaces Lists, and global benchmarks have become the industry standard, built on data from more than 100 million employees in 150 countries around the world. Visit our website at .
Role Summary:
The Customer Relationship Manager (CRM) at GreatPlace to Work Middle East is responsible for developing, managing, andexpanding strategic relationships with private and public sector clients in KSA. The role is pivotal in driving revenue growth,delivering a world-class client experience, and positioning GPTW as a long-termculture transformation partner. The CRM acts as a trusted advisor—guidingclients from initial engagement through to service delivery, certification,recognition, and ongoing renewal while ensuring alignment between client goalsand GPTW’s solutions.
This is a client-facing role that requires a uniquecombination of consultative sales, relationship management, industry expertise,and project coordination skills.
Key Responsibilities:
Sales & Business Development
- Proactivelypromote and sell the full suite of Great Place to Work offerings: Certification,Culture Assessments, Advisory Services, Employer Branding Packages, andRecognition Programs.
- Conductdiscovery sessions, tailored product demonstrations, proposalwalkthroughs, and solution consultations to identify client needs andposition GPTW as the ideal partner.
- Prepareand deliver compelling commercial proposals, pricing options, andstrategic engagement plans in alignment with client goals.
- Identify,qualify, and manage sales opportunities across all customer lifecyclestages, from lead generation to contract closure.
Client Relationship Management
- Buildand maintain long-term, consultative relationships with senior HR leaders,C-suite executives, and key influencers.
- Serveas the main liaison for clients post-contract, coordinating with internalteams to ensure seamless onboarding, project setup, and execution.
- Maintainconsistent client communication via calls, emails, and in-person orvirtual meetings to monitor satisfaction and business impact.
- Managea diverse portfolio of client accounts across sectors and geographies witha focus on retention, growth, and service renewal.
- Developstrategic account plans for high-value clients, identifying opportunitiesto expand engagement through cross-sell and upsell of GPTW services.
- Trackand analyze client health scores, culture audit outcomes, and programeffectiveness to present value-driven results.
Operational Excellence
- Use ZohoCRM to maintain accurate and updated records on lead progress, clientinteractions, service milestones, contract renewals, and feedback.
- Collaboratewith the advisory, research, certification, and marketing teams to delivertailored solutions, insightful culture reports, and impactful brandingassets.
- Ensuretimely follow-up on Emprising setup, survey deployment, certificationtimelines, and recognition deliverables.
Client Success & Advocacy
- Conductperiodic check-ins and Client Success Reviews (CSRs) to evaluate progress,review survey insights, and identify new value opportunities.
- Supportclients in leveraging their Certification or List placement for PR,employer branding, internal engagement, and awards submissions.
- Fosterclient advocacy by inviting top clients to participate in case studies,testimonials, webinars, and GPTW community events.
Market Engagement & Industry Insight
- RepresentGPTW ME at HR events, regional forums, expos, and thought leadershipwebinars to enhance brand visibility and industry reputation.
- Stayinformed on evolving HR trends, national workforce programs, laborpolicies, and competitor strategies to strengthen client advisory andmarket positioning.
Performance Reporting & Forecasting
- Provideaccurate and timely sales forecasts, pipeline activity reports, and clientupdates for internal planning and review.
- Monitorcontract renewals and initiate early engagement strategies to ensure aseamless retention process and long-term value demonstration.
- Lead post-project feedback loops, client satisfaction surveys, andcorrective action planning where service gaps are identified.
Qualifications & Experience:
- Bachelor'sdegree in Business Administration, HR, Marketing, or a related field (MBAis a plus).
- Minimum5 years of experience in B2B account management, client services, orconsultative sales, ideally in HR, SaaS, or research-based organizations.
- Proventrack record of meeting revenue targets and managing key accounts acrossdiverse markets and industries.
- Experiencewith CRM tools and data-driven sales tracking.
- Knowledgeof workplace culture trends in KSA and familiarity with the government andprivate sectors is an advantage.
- Strongcommunication, negotiation, and presentation skills.
- Highemotional intelligence and relationship-building capabilities.
- Analyticalthinking and consultative approach to selling and client servicing.
- Multitasking,organization, and attention to detail in managing projects and deadlines.
- Strategicmindset with client-first orientation.
- Fluencyin English required; Arabic is highly preferred.
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Customer Relationship Manager
Posted today
Job Viewed
Job Description
Riyadh, Saudi Arabia | Posted on 07/22/2025
Great Place To Work is the global authority on workplace culture. Our mission is to help every place become a Great Place To Work for all. We give leaders and organizations the recognition and tools to create a consistently and overwhelmingly positive employee experience, fostering cultures that are proven to drive business, improve lives, and better society.
Our recognition is the most coveted and respected in the world for elevating employer brands to attract the right people. Our proprietary methodology and platform enable organizations to capture truly, analyze, and understand the experience of all employees. Our groundbreaking research empowers organizations to build cultures that retain talent and unlock the potential of every employee. Our coaches, content, and community connect the boldest leaders, ideas, and innovations in employee experience. Since 1992, our Certification, Best Workplaces Lists, and global benchmarks have become the industry standard, built on data from more than 100 million employees in 150 countries around the world. Visit our website at .
Role Summary:
The Customer Relationship Manager (CRM) at GreatPlace to Work Middle East is responsible for developing, managing, andexpanding strategic relationships with private and public sector clients in KSA. The role is pivotal in driving revenue growth,delivering a world-class client experience, and positioning GPTW as a long-termculture transformation partner. The CRM acts as a trusted advisor—guidingclients from initial engagement through to service delivery, certification,recognition, and ongoing renewal while ensuring alignment between client goalsand GPTW’s solutions.
This is a client-facing role that requires a uniquecombination of consultative sales, relationship management, industry expertise,and project coordination skills.
Key Responsibilities:
Sales & Business Development
- Proactivelypromote and sell the full suite of Great Place to Work offerings: Certification,Culture Assessments, Advisory Services, Employer Branding Packages, andRecognition Programs.
- Conductdiscovery sessions, tailored product demonstrations, proposalwalkthroughs, and solution consultations to identify client needs andposition GPTW as the ideal partner.
- Prepareand deliver compelling commercial proposals, pricing options, andstrategic engagement plans in alignment with client goals.
- Identify,qualify, and manage sales opportunities across all customer lifecyclestages, from lead generation to contract closure.
Client Relationship Management
- Buildand maintain long-term, consultative relationships with senior HR leaders,C-suite executives, and key influencers.
- Serveas the main liaison for clients post-contract, coordinating with internalteams to ensure seamless onboarding, project setup, and execution.
- Maintainconsistent client communication via calls, emails, and in-person orvirtual meetings to monitor satisfaction and business impact.
- Managea diverse portfolio of client accounts across sectors and geographies witha focus on retention, growth, and service renewal.
- Developstrategic account plans for high-value clients, identifying opportunitiesto expand engagement through cross-sell and upsell of GPTW services.
- Trackand analyze client health scores, culture audit outcomes, and programeffectiveness to present value-driven results.
Operational Excellence
- Use ZohoCRM to maintain accurate and updated records on lead progress, clientinteractions, service milestones, contract renewals, and feedback.
- Collaboratewith the advisory, research, certification, and marketing teams to delivertailored solutions, insightful culture reports, and impactful brandingassets.
- Ensuretimely follow-up on Emprising setup, survey deployment, certificationtimelines, and recognition deliverables.
Client Success & Advocacy
- Conductperiodic check-ins and Client Success Reviews (CSRs) to evaluate progress,review survey insights, and identify new value opportunities.
- Supportclients in leveraging their Certification or List placement for PR,employer branding, internal engagement, and awards submissions.
- Fosterclient advocacy by inviting top clients to participate in case studies,testimonials, webinars, and GPTW community events.
Market Engagement & Industry Insight
- RepresentGPTW ME at HR events, regional forums, expos, and thought leadershipwebinars to enhance brand visibility and industry reputation.
- Stayinformed on evolving HR trends, national workforce programs, laborpolicies, and competitor strategies to strengthen client advisory andmarket positioning.
Performance Reporting & Forecasting
- Provideaccurate and timely sales forecasts, pipeline activity reports, and clientupdates for internal planning and review.
- Monitorcontract renewals and initiate early engagement strategies to ensure aseamless retention process and long-term value demonstration.
- Lead post-project feedback loops, client satisfaction surveys, andcorrective action planning where service gaps are identified.
Qualifications & Experience:
- Bachelor'sdegree in Business Administration, HR, Marketing, or a related field (MBAis a plus).
- Minimum5 years of experience in B2B account management, client services, orconsultative sales, ideally in HR, SaaS, or research-based organizations.
- Proventrack record of meeting revenue targets and managing key accounts acrossdiverse markets and industries.
- Experiencewith CRM tools and data-driven sales tracking.
- Knowledgeof workplace culture trends in KSA and familiarity with the government andprivate sectors is an advantage.
- Strongcommunication, negotiation, and presentation skills.
- Highemotional intelligence and relationship-building capabilities.
- Analyticalthinking and consultative approach to selling and client servicing.
- Multitasking,organization, and attention to detail in managing projects and deadlines.
- Strategicmindset with client-first orientation.
- Fluencyin English required; Arabic is highly preferred.
Client Relationship Manager - Riyadh
Posted 22 days ago
Job Viewed
Job Description
Join to apply for the Client Relationship Manager - Riyadh role at Fitch Learning
Join to apply for the Client Relationship Manager - Riyadh role at Fitch Learning
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Fitch Learning is currently seeking a Client Relationship Manager based in our Riyadh office.
Fitch Learning is a leader in financial services training. With unrivaled breadth and depth, the company delivers learning solutions for apprentices, graduates, and those with 10+ years’ experience in Financial Services. Our offerings include expert faculty, e-learning, coaching, and blended assessments, improving individual and collective business performance. Fitch Learning is a Fitch Solutions company.
Working at Fitch Learning provides the opportunity to be part of a global leader in financial education, committed to delivering cutting-edge training solutions. You'll collaborate with a team of experts dedicated to empowering professionals with the skills and knowledge needed to excel in the finance industry. By joining us, you'll be at the forefront of innovation in professional education, contributing to impactful learning experiences that drive career advancement and industry success.
The purpose of this role is to manage a defined portfolio of strategic B2B client accounts across the Middle East and grow these through developing strong relationships with client contacts across the organisation. In addition, to seek out new business development opportunities with new logo clients. You will work with our clients to understand their needs and, working with our trainer faculty and product specialists, design programs and learning solutions to address their needs. In doing so, you will achieve/exceed an agreed revenue target.
What We Offer
- Great opportunity to join a high performing team
- Fast-paced, dynamic environment with considerable financial backing and stability and a breadth of learning products and solutions
- A collaborative team environment with great support from colleagues across the global offices
- A place where you can really make a difference and progress in your career
- Engage with clients and prospects to understand their learning needs and translate into solutions that meet those needs
- Position Fitch Learning (and wider Fitch Group) by acting as a thought leader in Learning and financial markets
- Manage your portfolio of clients through strategic analysis, relationship building and winning new business
- Understand the financial markets, products and operating environment that our clients work in, to enable you to support the design of learning and development solutions that add value to our clients
- Convert opportunities into booked business through sales excellence; leverage off our internal resources to write and develop best in class proposals; pitch persuasively
- Manage data and information closely and accurately, by using our Salesforce system to record and track your account developments
- Produce regular revenue forecasts that are built from your pipeline
- Effectively hand over programs to the relevant operational teams to deliver and manage, whilst retaining commercial oversight and client relationship
- High level of professionalism, integrity and quality in all aspects of the role
- Articulate and excellent communication skills
- Ability to create and position Fitch Learnings solutions through in-person meetings and marketing materials
- A strong background in sales/relationship management, ideally within the financial services education sector
- A proven track record in developing new business
- Demonstrate a history of working to, and achieving revenue targets
- Ability to understand client strategy to determine appropriate solutions
- Excellent communication skills and a consultative selling approach
- Hybrid Work Environment: 2 to 3 days a week in office required based on your line of business and location
- A Culture of Learning & Mobility: Dedicated trainings, leadership development and mentorship programs designed to ensure that your time at Fitch will be a continuous learning opportunity
- Investing in Your Future: Retirement planning and tuition reimbursement programs that empower you to achieve your short and long-term goals
- Promoting Health & Wellbeing: Comprehensive healthcare offerings that enable physical, mental, financial, social, and occupational wellbeing
- Supportive Parenting Policies: Family-friendly policies, including a generous global parental leave plan, designed to help you balance career and family life effectively
- Inclusive Work Environment: A collaborative workplacewhere all voices are valued, withEmployee Resource Groups that unite and empower our colleagues around the globe
- Dedication to Giving Back: Paid volunteer days, matched funding for donations and ample opportunities to volunteer in your community
Fitch is proud to be an Equal Opportunity and Affirmative Action Employer. We evaluate qualified applicants without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, disability, protected veteran status, and other statuses protected by law.
Seniority level
- Seniority level Mid-Senior level
- Employment type Full-time
- Job function Sales and Business Development
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Get notified about new Client Relationship Manager jobs in Riyadh, Riyadh, Saudi Arabia .
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#J-18808-LjbffrClient Relationship Manager - Riyadh
Posted 22 days ago
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Job Description
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Client Relationship Manager - RiyadhRequisition ID: 48123
Business Unit: Fitch Learning
Category: Customer Success
Location:
Riyadh, SA
Date Posted: May 22, 2025
Fitch Learning is currently seeking a Client Relationship Manager based in our Riyadh office.
Fitch Learning is a leader in financial services training. With unrivaled breadth and depth, the company delivers learning solutions for apprentices, graduates, and those with 10+ years’ experience in Financial Services. Our offerings include expert faculty, e-learning, coaching, and blended assessments, improving individual and collective business performance. Fitch Learning is a Fitch Solutions company.
Working at Fitch Learning provides the opportunity to be part of a global leader in financial education, committed to delivering cutting-edge training solutions. You'll collaborate with a team of experts dedicated to empowering professionals with the skills and knowledge needed to excel in the finance industry. By joining us, you'll be at the forefront of innovation in professional education, contributing to impactful learning experiences that drive career advancement and industry success.
The purpose of this role is to manage a defined portfolio of strategic B2B client accounts across the Middle East and grow these through developing strong relationships with client contacts across the organisation. In addition, to seek out new business development opportunities with new logo clients. You will work with our clients to understand their needs and, working with our trainer faculty and product specialists, design programs and learning solutions to address their needs. In doing so, you will achieve/exceed an agreed revenue target.
What We Offer:
- Great opportunity to join a high performing team
- Fast-paced, dynamic environment with considerable financial backing and stability and a breadth of learning products and solutions
- A collaborative team environment with great support from colleagues across the global offices
- A place where you can really make a difference and progress in your career
How You’ll Make an Impact:
- Engage with clients and prospects to understand their learning needs and translate into solutions that meet those needs
- Position Fitch Learning (and wider Fitch Group) by acting as a thought leader in Learning and financial markets
- Manage your portfolio of clients through strategic analysis, relationship building and winning new business
- Understand the financial markets, products and operating environment that our clients work in, to enable you to support the design of learning and development solutions that add value to our clients
- Convert opportunities into booked business through sales excellence; leverage off our internal resources to write and develop best in class proposals; pitch persuasively
- Manage data and information closely and accurately, by using our Salesforce system to record and track your account developments
- Produce regular revenue forecasts that are built from your pipeline
- Effectively hand over programs to the relevant operational teams to deliver and manage, whilst retaining commercial oversight and client relationship
You May be a Good Fit if:
- High level of professionalism, integrity and quality in all aspects of the role
- Articulate and excellent communication skills
- Ability to create and position Fitch Learnings solutions through in-person meetings and marketing materials
- A strong background in sales/relationship management, ideally within the financial services education sector
- Demonstrate a history of working to, and achieving revenue targets
- Ability to understand client strategy to determine appropriate solutions
- Excellent communication skills and a consultative selling approach
Why Choose Fitch:
- Hybrid Work Environment: 2 to 3 days a week in office required based on your line of business and location
- A Culture of Learning & Mobility: Dedicated trainings, leadership development and mentorship programs designed to ensure that your time at Fitch will be a continuous learning opportunity
- Investing in Your Future: Retirement planning and tuition reimbursement programs that empower you to achieve your short and long-term goals
- Promoting Health & Wellbeing: Comprehensive healthcare offerings that enable physical, mental, financial, social, and occupational wellbeing
- Supportive Parenting Policies: Family-friendly policies, including a generous global parental leave plan, designed to help you balance career and family life effectively
- Inclusive Work Environment: A collaborative workplacewhere all voices are valued, withEmployee Resource Groups that unite and empower our colleagues around the globe
- Dedication to Giving Back: Paid volunteer days, matched funding for donations and ample opportunities to volunteer in your community
Fitch is committed to providing global securities markets with objective, timely, independent and forward-looking credit opinions. To protect Fitch’s credibility and reputation, our employees must take every precaution to avoid conflicts of interest or any appearance of a conflict of interest.Should you be successful in the recruitment process at Fitch Ratings you will be asked to declare any securities holdings and other potential conflicts prior to commencing employment. If you, or your immediate family, have any holdings that may conflict with your work responsibilities, you may be asked to divest yourself of them before beginning work.
Fitch is proud to be an Equal Opportunity and Affirmative Action Employer. We evaluate qualified applicants without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, disability, protected veteran status, and other statuses protected by law.
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