56 Client Relationships jobs in Saudi Arabia
Relationship Manager
Posted 1 day ago
Job Viewed
Job Description
At Lendo, we are a fast-growing FinTech company on a mission to transform the financial landscape in Saudi Arabia. Through our innovative digital lending platform, we empower businesses by offering fast, secure, and transparent access to finance. As we continue to grow, we are seeking a talented Relationship Manager to join our team and play a pivotal role in building and nurturing client relationships. If you’re passionate about client engagement, business development, and providing tailored financial solutions in a dynamic environment, we’d love to hear from you.
Key Responsibilities:
Client Relationship Management:
- Maintain a deep knowledge of Lendo’s products and services, staying updated on new offerings and industry trends.
- Build and sustain strong relationships with prospective and existing clients, becoming their go-to resource for financial solutions.
- Conduct regular site visits and e-meetings with clients to maintain engagement and support.
Business Development:
- Research and pursue new business opportunities to expand Lendo's client portfolio.
- Identify and evaluate potential clients to assess compatibility with Lendo’s products and services.
- Upsell and cross-sell relevant products and services, enhancing value for clients while contributing to revenue targets.
Client Needs Assessment & Solution Provision:
- Identify and understand clients' needs, goals, and challenges, recommending tailored solutions to address these.
- Provide clients with in-depth product and service consultations, guiding them through the decision-making process.
- Ensure client satisfaction by delivering a seamless onboarding experience and ongoing support.
Sales & Revenue Generation:
- Meet and exceed sales and revenue targets by actively managing client accounts and leveraging opportunities for growth.
- Track and report on client engagement and revenue performance, providing insights to the sales team.
Problem Resolution & Client Satisfaction:
- Address client concerns, issues, and complaints with efficiency and professionalism, ensuring timely resolution to maintain high levels of satisfaction.
- Foster long-term loyalty and trust with clients by providing consistent, reliable support.
Qualifications:
- Proven experience as a Relationship Manager or similar role in financial services, FinTech, or a related industry, with 2 to 5 years of relevant experience.
- Strong understanding of financial products and services, with the ability to learn and adapt to new solutions quickly.
- Excellent communication and interpersonal skills, with a strong focus on client engagement and satisfaction.
- Ability to manage multiple accounts and prioritize workload effectively.
- Analytical mindset with a proactive approach to identifying and solving client issues.
- Goal-oriented, with a track record of meeting or exceeding revenue targets.
Relationship Manager
Posted today
Job Viewed
Job Description
- Working to acquire new clients for the company.
- Achieving the company’s desired profit according to the company’s goals andplan.
- Building a customer base to support the business.
- Maintaining good relationships with customers.
- Helping customers, solving their problems, and answering their inquiries.
**Requirements**:
- Excellent Communication skills
- Bachelor's degree.
- 3-4 years of experience in Capitals or banking
- CMA Register - able Function ：Yes
Pay: ﷼25,000.00 - ﷼45,000.00 per month
Application Question(s):
- Do you have CME-1 qualification?
- Which city do you live in now?
- Do you have work experience in internet companies or financial companies?
- Which country are you from?
Client Relationship Manager
Posted 1 day ago
Job Viewed
Job Description
Client Relationship Manager page is loadedClient Relationship Manager Apply locations Riyadh, Saudi Arabia time type Full time posted on Posted 4 Days Ago job requisition id R144616
About Northern Trust:
Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889.
Northern Trust is proud to provide innovative financial services and guidance to the world’s most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service.
Role/Department:
Responsible for service and delivery to one or multiple clients within their area of specialization (Custody, Fund Accounting, Transfer Agency or Middle Office Outsourcing) by facilitating efforts of their team and other internal stakeholders, coordinating resources to ensure timely delivery of reports/information and issue-resolution and effectively communicating client concerns/needs to partnersThe key responsibilities of the role include:
The successful candidate will benefit from having :
- Main operational contact for client enquiries liaising with the appropriate internal partners
- Proactive monitoring of client deliverables
- Identifying revenue generating/cost reducing client operational efficiencies
- Leads client service reviews
- Administration of client accounts
- Maintenance and adherence of Service Level Descriptions
- Project management of restructure and transition activity
- Communication of any changes to the client relationship to the relevant internal partners
- Proactively work with the client and internal partners to automate manual processes and minimise risk
- Identifies and addresses service issues, ensuring timely escalation
- Completes AML & Periodic reviews.
- Reviews P&L for assigned clients.
- Identifies and follows up on Cross Sell opportunities.
- Support the Sales team where applicable/required with new prospects.
- Manage the onboarding process, including a) engagement with NT Legal team to draft/negotiate contractual terms with clients and b) agreeing commercial terms with the client/working with Finance to ensure the terms are correctly translated onto the fee billing platform.
- Work with the client on their development and change agenda, working closely with the NT Client Change Team to delivery appropriately.
The successful candidate will benefit from having:
- Proven proactive client service experience, with the ability to build strong relationships through trust, credible knowledge and delivery of solutions and responsiveness
- Analytical/problem solving through organization and time management
- Ability to build strong internal and external network to assist in the timely resolution of client enquiries/issues
- Initiative to independently accomplish tasks and make decisions
- Manage multiple priorities considering client impact, timeframe complexity and risk
- Ability to represent Northern Trust in external meetings and the client in internal meetings
Working with Us:
As a Northern Trust partner, greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas.
Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to assisting the communities we serve! Join a workplace with a greater purpose.
We’d love to learn more about how your interests and experience could be a fit with one of the world’s most admired and sustainable companies! Build your career with us and apply today. #MadeForGreater
Reasonable accommodation
Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at .
We hope you’re excited about the role and the opportunity to work with us. We value an inclusive workplace and understand flexibility means different things to different people.
Apply today and talk to us about your flexible working requirements and together we can achieve greater.
About Us Looking for greater?You found it.
A global financial leader with more than 22,000 employees in 23 locations worldwide, Northern Trust empowers our employees to achieve more than just business goals. Our focus on work-life balance, career mobility and unique opportunities are just a few of the reasons we’ve been named one of the world’s most admired companies.
Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please email our HR Service Center or call 1- (North America), + (Asia Pacific), 1800-425-0333 (India), +44(0) (Europe, Middle East and Africa) and let us know the nature of your request and your contact information.
Equal Employment Opportunity StatementsAPAC/INDIA EEO STATEMENT
It is the policy and practice of Northern Trust to provide equal employment opportunities to all employees and applicants. Northern Trust does not discriminate on the basis of race, colour, religion or belief, nationality, ethnic or national origin, sex, marital status, sexual orientation, disability or age. All employment decisions will be made in a non-discriminatory manner in accordance with our obligations under the law and codes of practice. This includes human resources’ decisions relating to recruitment, terms and conditions of employment, transfers, promotions and access to learning and development.
Northern Trust is an Equal Opportunity Employer. Hiring and other employment decisions at Northern Trust are made without regard to race, colour, religion, sex, ancestry, national origin, ethnic origin, age, disability, citizenship, veteran status, sexual orientation, record of offences, marital status, family status, or any other characteristic protected by federal, provincial, or local law, regulation, or ordinance.
EMEA EEO STATEMENT
It is the policy and practice of Northern Trust to provide equal employment opportunities to all employees and applicants. Northern Trust does not discriminate on the basis of race, colour, religion or belief, nationality, ethnic or national origin, sex, marital status, sexual orientation, disability or age. All employment decisions will be made in a non-discriminatory manner in accordance with our obligations under the law and codes of practice. This includes human resources’ decisions relating to recruitment, terms and conditions of employment, transfers, promotions and access to learning and development.
USA EEO STATEMENT
It is the policy of The Northern Trust Company to afford equal opportunity in all phases of employment without regard to an individual's age, race, color, religion, creed, gender, national origin, citizenship status, marital status, pregnancy, sexual orientation, gender identity, gender expression, genetic tests and information, physical or mental disability, protected veteran status or any other legally protected status.
#J-18808-LjbffrClient Relationship Manager
Posted 1 day ago
Job Viewed
Job Description
About Northern Trust
Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889.
About Northern Trust
Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889.
Northern Trust is proud to provide innovative financial services and guidance to the world’s most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service.
Role/Department
Responsible for service and delivery to one or multiple clients within their area of specialization (Custody, Fund Accounting, Transfer Agency or Middle Office Outsourcing) by facilitating efforts of their team and other internal stakeholders, coordinating resources to ensure timely delivery of reports/information and issue-resolution and effectively communicating client concerns/needs to partners
The Key Responsibilities Of The Role Include
The successful candidate will benefit from having :
- Main operational contact for client enquiries liaising with the appropriate internal partners
- Proactive monitoring of client deliverables
- Identifying revenue generating/cost reducing client operational efficiencies
- Leads client service reviews
- Administration of client accounts
- Maintenance and adherence of Service Level Descriptions
- Project management of restructure and transition activity
- Communication of any changes to the client relationship to the relevant internal partners
- Proactively work with the client and internal partners to automate manual processes and minimise risk
- Identifies and addresses service issues, ensuring timely escalation
- Completes AML & Periodic reviews.
- Reviews P&L for assigned clients.
- Identifies and follows up on Cross Sell opportunities.
- Support the Sales team where applicable/required with new prospects.
- Manage the onboarding process, including a) engagement with NT Legal team to draft/negotiate contractual terms with clients and b) agreeing commercial terms with the client/working with Finance to ensure the terms are correctly translated onto the fee billing platform.
- Work with the client on their development and change agenda, working closely with the NT Client Change Team to delivery appropriately.
- Proven proactive client service experience, with the ability to build strong relationships through trust, credible knowledge and delivery of solutions and responsiveness
- Analytical/problem solving through organization and time management
- Ability to build strong internal and external network to assist in the timely resolution of client enquiries/issues
- Initiative to independently accomplish tasks and make decisions
- Manage multiple priorities considering client impact, timeframe complexity and risk
- Ability to represent Northern Trust in external meetings and the client in internal meetings
As a Northern Trust partner, greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas.
Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to assisting the communities we serve! Join a workplace with a greater purpose.
We’d love to learn more about how your interests and experience could be a fit with one of the world’s most admired and sustainable companies! Build your career with us and apply today. #MadeForGreater
Reasonable accommodation
Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at
We hope you’re excited about the role and the opportunity to work with us. We value an inclusive workplace and understand flexibility means different things to different people.
Apply today and talk to us about your flexible working requirements and together we can achieve greater. Seniority level
- Seniority level Entry level
- Employment type Full-time
- Job function Sales and Business Development
Referrals increase your chances of interviewing at Northern Trust by 2x
Sign in to set job alerts for “Client Relationship Manager” roles. Customer Success Manager- Arabic Speaking Business Development Manager- Construction Sector (Materials & Equipments)- SAR 16,000- Total Package Business Development Manager, Distribution Partnerships - EMEA - (Fixed term contract) Senior Business Development Manager - Engineering Design Consultancy and PM Business Development Manager (Automotive Industry) Business Development Manager - Arabic Speaking Countries Business Development Manager - eCommerce Logistics Business Development Manager (Hospitality Sales) Business Development Manager - (Mining Sector) Business Development Manager- Managed Services Business Development Manager - Oracle ERP Business Development Manager – Events & Exhibitions Business Development Manager – Fintech Solutions Business Development Manager - Freight Forwarding Senior Business Development Manager, Gaming Senior Business Development Manager (BDM) Business Development and Sales Manager - Telecom Data Center SolutionsWe’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-LjbffrClient Relationship Manager
Posted 4 days ago
Job Viewed
Job Description
Description
- Project management of restructure and transition activity
- Communication of any changes to the client relationship to the relevant internal partners
- Proactively work with the client and internal partners to automate manual processes and minimise risk
- Identifies and addresses service issues, ensuring timely escalation
- Completes AML & Periodic reviews.
- Reviews P&L for assigned clients.
- Identifies and follows up on Cross Sell opportunities.
- Support the Sales team where applicable / required with new prospects.
- Manage the onboarding process, including a) engagement with NT Legal team to draft / negotiate contractual terms with clients and b) agreeing commercial terms with the client / working with Finance to ensure the terms are correctly translated onto the fee billing platform.
- Work with the client on their development and change agenda, working closely with the NT Client Change Team to delivery appropriately.
The successful candidate will benefit from having :
Working with Us :
As a Northern Trust partner, greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas.
Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to assisting the communities we serve! Join a workplace with a greater purpose.
We’d love to learn more about how your interests and experience could be a fit with one of the world’s most admired and sustainable companies! Build your career with us and apply today. #MadeForGreater
Reasonable accommodation
Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at .
We hope you’re excited about the role and the opportunity to work with us. We value an inclusive workplace and understand flexibility means different things to different people.
Apply today and talk to us about your flexible working requirements and together we can achieve greater.
#J-18808-LjbffrClient Relationship Manager
Posted 6 days ago
Job Viewed
Job Description
About Northern Trust:
Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889.
Northern Trust is proud to provide innovative financial services and guidance to the world’s most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service.
Role/Department:
Responsible for service and delivery to one or multiple clients within their area of specialization (Custody, Fund Accounting, Transfer Agency or Middle Office Outsourcing) by facilitating efforts of their team and other internal stakeholders, coordinating resources to ensure timely delivery of reports/information and issue-resolution, and effectively communicating client concerns/needs to partners.
The key responsibilities of the role include:
- Main operational contact for client enquiries, liaising with the appropriate internal partners.
- Proactive monitoring of client deliverables.
- Identifying revenue-generating and cost-reducing client operational efficiencies.
- Leading client service reviews.
- Administration of client accounts.
- Maintenance and adherence to Service Level Descriptions.
- Project management of restructure and transition activities.
- Communicating any changes to the client relationship to relevant internal partners.
- Working proactively with the client and internal partners to automate manual processes and minimize risk.
- Identifying and addressing service issues, ensuring timely escalation.
- Completing AML & Periodic reviews.
- Reviewing P&L for assigned clients.
- Identifying and following up on cross-sell opportunities.
- Supporting the Sales team with new prospects where applicable.
- Managing the onboarding process, including engaging with the NT Legal team to draft/negotiate contractual terms and working with Finance to ensure correct billing.
- Collaborating with the client on their development and change agenda, working closely with the NT Client Change Team.
The successful candidate will benefit from having:
- Proven proactive client service experience, with strong relationship-building skills through trust, credible knowledge, and responsiveness.
- Analytical and problem-solving skills through organization and time management.
- Ability to build strong internal and external networks to resolve client enquiries/issues promptly.
- Initiative to accomplish tasks and make decisions independently.
- Ability to manage multiple priorities considering client impact, timeframes, complexity, and risk.
- Capacity to represent Northern Trust in external meetings and the client in internal meetings.
Working with Us:
As a Northern Trust partner, greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability empower us to explore new ideas.
Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to community service. Join a workplace with a greater purpose.
We’d love to learn more about how your interests and experience could be a fit with one of the world’s most admired and sustainable companies! Build your career with us and apply today.
Reasonable accommodation
Northern Trust is committed to providing reasonable accommodations to individuals with disabilities. If you need accommodation during any part of the employment process, please email our HR Service Center at
We value an inclusive workplace and understand flexibility means different things to different people. Apply today and discuss your flexible working requirements with us so we can achieve greater together.
For further information and to apply, please visit our website via the “Apply” button below.
#J-18808-LjbffrClient Relationship Manager
Posted 7 days ago
Job Viewed
Job Description
Client Relationship Manager page is loadedClient Relationship Manager Apply locations Riyadh, Saudi Arabia time type Full time posted on Posted 2 Days Ago job requisition id R144616
About Northern Trust:
Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889.
Northern Trust is proud to provide innovative financial services and guidance to the world’s most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service.
Role/Department:
Responsible for service and delivery to one or multiple clients within their area of specialization (Custody, Fund Accounting, Transfer Agency or Middle Office Outsourcing) by facilitating efforts of their team and other internal stakeholders, coordinating resources to ensure timely delivery of reports/information and issue-resolution and effectively communicating client concerns/needs to partnersThe key responsibilities of the role include:
The successful candidate will benefit from having :
- Main operational contact for client enquiries liaising with the appropriate internal partners
- Proactive monitoring of client deliverables
- Identifying revenue generating/cost reducing client operational efficiencies
- Leads client service reviews
- Administration of client accounts
- Maintenance and adherence of Service Level Descriptions
- Project management of restructure and transition activity
- Communication of any changes to the client relationship to the relevant internal partners
- Proactively work with the client and internal partners to automate manual processes and minimise risk
- Identifies and addresses service issues, ensuring timely escalation
- Completes AML & Periodic reviews.
- Reviews P&L for assigned clients.
- Identifies and follows up on Cross Sell opportunities.
- Support the Sales team where applicable/required with new prospects.
- Manage the onboarding process, including a) engagement with NT Legal team to draft/negotiate contractual terms with clients and b) agreeing commercial terms with the client/working with Finance to ensure the terms are correctly translated onto the fee billing platform.
- Work with the client on their development and change agenda, working closely with the NT Client Change Team to delivery appropriately.
The successful candidate will benefit from having:
- Proven proactive client service experience, with the ability to build strong relationships through trust, credible knowledge and delivery of solutions and responsiveness
- Analytical/problem solving through organization and time management
- Ability to build strong internal and external network to assist in the timely resolution of client enquiries/issues
- Initiative to independently accomplish tasks and make decisions
- Manage multiple priorities considering client impact, timeframe complexity and risk
- Ability to represent Northern Trust in external meetings and the client in internal meetings
Working with Us:
As a Northern Trust partner, greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas.
Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to assisting the communities we serve! Join a workplace with a greater purpose.
We’d love to learn more about how your interests and experience could be a fit with one of the world’s most admired and sustainable companies! Build your career with us and apply today. #MadeForGreater
Reasonable accommodation
Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at .
We hope you’re excited about the role and the opportunity to work with us. We value an inclusive workplace and understand flexibility means different things to different people.
Apply today and talk to us about your flexible working requirements and together we can achieve greater.
#J-18808-LjbffrBe The First To Know
About the latest Client relationships Jobs in Saudi Arabia !
Client Relationship Manager
Posted 5 days ago
Job Viewed
Job Description
Client Relationship Manager page is loaded Client Relationship Manager Apply locations Riyadh, Saudi Arabia time type Full time posted on Posted 4 Days Ago job requisition id R144616
About Northern Trust:
Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889.
Northern Trust is proud to provide innovative financial services and guidance to the world's most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world's most sophisticated clients using leading technology and exceptional service.
Role/Department:
Responsible for service and delivery to one or multiple clients within their area of specialization (Custody, Fund Accounting, Transfer Agency or Middle Office Outsourcing) by facilitating efforts of their team and other internal stakeholders, coordinating resources to ensure timely delivery of reports/information and issue-resolution and effectively communicating client concerns/needs to partnersThe key responsibilities of the role include:
The successful candidate will benefit from having :
- Main operational contact for client enquiries liaising with the appropriate internal partners
- Proactive monitoring of client deliverables
- Identifying revenue generating/cost reducing client operational efficiencies
- Leads client service reviews
- Administration of client accounts
- Maintenance and adherence of Service Level Descriptions
- Project management of restructure and transition activity
- Communication of any changes to the client relationship to the relevant internal partners
- Proactively work with the client and internal partners to automate manual processes and minimise risk
- Identifies and addresses service issues, ensuring timely escalation
- Completes AML & Periodic reviews.
- Reviews P&L for assigned clients.
- Identifies and follows up on Cross Sell opportunities.
- Support the Sales team where applicable/required with new prospects.
- Manage the onboarding process, including a) engagement with NT Legal team to draft/negotiate contractual terms with clients and b) agreeing commercial terms with the client/working with Finance to ensure the terms are correctly translated onto the fee billing platform.
- Work with the client on their development and change agenda, working closely with the NT Client Change Team to delivery appropriately.
The successful candidate will benefit from having:
- Proven proactive client service experience, with the ability to build strong relationships through trust, credible knowledge and delivery of solutions and responsiveness
- Analytical/problem solving through organization and time management
- Ability to build strong internal and external network to assist in the timely resolution of client enquiries/issues
- Initiative to independently accomplish tasks and make decisions
- Manage multiple priorities considering client impact, timeframe complexity and risk
- Ability to represent Northern Trust in external meetings and the client in internal meetings
Working with Us:
As a Northern Trust partner, greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas.
Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to assisting the communities we serve! Join a workplace with a greater purpose.
We'd love to learn more about how your interests and experience could be a fit with one of the world's most admired and sustainable companies! Build your career with us and apply today.
Reasonable accommodation
Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at .
We hope you're excited about the role and the opportunity to work with us. We value an inclusive workplace and understand flexibility means different things to different people.
Apply today and talk to us about your flexible working requirements and together we can achieve greater.
About Us Looking for greater?You found it.
A global financial leader with more than 22,000 employees in 23 locations worldwide, Northern Trust empowers our employees to achieve more than just business goals. Our focus on work-life balance, career mobility and unique opportunities are just a few of the reasons we've been named one of the world's most admired companies.
Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please email our HR Service Center or call 1- (North America), - (Asia Pacific), (India), (0) (Europe, Middle East and Africa) and let us know the nature of your request and your contact information.
Equal Employment Opportunity StatementsAPAC/INDIA EEO STATEMENT
It is the policy and practice of Northern Trust to provide equal employment opportunities to all employees and applicants. Northern Trust does not discriminate on the basis of race, colour, religion or belief, nationality, ethnic or national origin, sex, marital status, sexual orientation, disability or age. All employment decisions will be made in a non-discriminatory manner in accordance with our obligations under the law and codes of practice. This includes human resources' decisions relating to recruitment, terms and conditions of employment, transfers, promotions and access to learning and development.
Northern Trust is an Equal Opportunity Employer. Hiring and other employment decisions at Northern Trust are made without regard to race, colour, religion, sex, ancestry, national origin, ethnic origin, age, disability, citizenship, veteran status, sexual orientation, record of offences, marital status, family status, or any other characteristic protected by federal, provincial, or local law, regulation, or ordinance.
EMEA EEO STATEMENT
It is the policy and practice of Northern Trust to provide equal employment opportunities to all employees and applicants. Northern Trust does not discriminate on the basis of race, colour, religion or belief, nationality, ethnic or national origin, sex, marital status, sexual orientation, disability or age. All employment decisions will be made in a non-discriminatory manner in accordance with our obligations under the law and codes of practice. This includes human resources' decisions relating to recruitment, terms and conditions of employment, transfers, promotions and access to learning and development.
USA EEO STATEMENT
It is the policy of The Northern Trust Company to afford equal opportunity in all phases of employment without regard to an individual's age, race, color, religion, creed, gender, national origin, citizenship status, marital status, pregnancy, sexual orientation, gender identity, gender expression, genetic tests and information, physical or mental disability, protected veteran status or any other legally protected status.
Client Relationship Manager
Posted 7 days ago
Job Viewed
Job Description
About Northern Trust:
Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889.
Northern Trust is proud to provide innovative financial services and guidance to the world's most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world's most sophisticated clients using leading technology and exceptional service.
Role/Department:
Responsible for service and delivery to one or multiple clients within their area of specialization (Custody, Fund Accounting, Transfer Agency or Middle Office Outsourcing) by facilitating efforts of their team and other internal stakeholders, coordinating resources to ensure timely delivery of reports/information and issue-resolution, and effectively communicating client concerns/needs to partners.
The key responsibilities of the role include:
- Main operational contact for client enquiries, liaising with the appropriate internal partners.
- Proactive monitoring of client deliverables.
- Identifying revenue-generating and cost-reducing client operational efficiencies.
- Leading client service reviews.
- Administration of client accounts.
- Maintenance and adherence to Service Level Descriptions.
- Project management of restructure and transition activities.
- Communicating any changes to the client relationship to relevant internal partners.
- Working proactively with the client and internal partners to automate manual processes and minimize risk.
- Identifying and addressing service issues, ensuring timely escalation.
- Completing AML & Periodic reviews.
- Reviewing P&L for assigned clients.
- Identifying and following up on cross-sell opportunities.
- Supporting the Sales team with new prospects where applicable.
- Managing the onboarding process, including engaging with the NT Legal team to draft/negotiate contractual terms and working with Finance to ensure correct billing.
- Collaborating with the client on their development and change agenda, working closely with the NT Client Change Team.
The successful candidate will benefit from having:
- Proven proactive client service experience, with strong relationship-building skills through trust, credible knowledge, and responsiveness.
- Analytical and problem-solving skills through organization and time management.
- Ability to build strong internal and external networks to resolve client enquiries/issues promptly.
- Initiative to accomplish tasks and make decisions independently.
- Ability to manage multiple priorities considering client impact, timeframes, complexity, and risk.
- Capacity to represent Northern Trust in external meetings and the client in internal meetings.
Working with Us:
As a Northern Trust partner, greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability empower us to explore new ideas.
Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to community service. Join a workplace with a greater purpose.
We'd love to learn more about how your interests and experience could be a fit with one of the world's most admired and sustainable companies! Build your career with us and apply today.
Reasonable accommodation
Northern Trust is committed to providing reasonable accommodations to individuals with disabilities. If you need accommodation during any part of the employment process, please email our HR Service Center at .
We value an inclusive workplace and understand flexibility means different things to different people. Apply today and discuss your flexible working requirements with us so we can achieve greater together.
For further information and to apply, please visit our website via the "Apply" button below.
Client Relationship Manager
Posted 7 days ago
Job Viewed
Job Description
Client Relationship Manager page is loaded Client Relationship Manager Apply locations Riyadh, Saudi Arabia time type Full time posted on Posted 2 Days Ago job requisition id R144616
About Northern Trust:
Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889.
Northern Trust is proud to provide innovative financial services and guidance to the world's most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world's most sophisticated clients using leading technology and exceptional service.
Role/Department:
Responsible for service and delivery to one or multiple clients within their area of specialization (Custody, Fund Accounting, Transfer Agency or Middle Office Outsourcing) by facilitating efforts of their team and other internal stakeholders, coordinating resources to ensure timely delivery of reports/information and issue-resolution and effectively communicating client concerns/needs to partnersThe key responsibilities of the role include:
The successful candidate will benefit from having :
- Main operational contact for client enquiries liaising with the appropriate internal partners
- Proactive monitoring of client deliverables
- Identifying revenue generating/cost reducing client operational efficiencies
- Leads client service reviews
- Administration of client accounts
- Maintenance and adherence of Service Level Descriptions
- Project management of restructure and transition activity
- Communication of any changes to the client relationship to the relevant internal partners
- Proactively work with the client and internal partners to automate manual processes and minimise risk
- Identifies and addresses service issues, ensuring timely escalation
- Completes AML & Periodic reviews.
- Reviews P&L for assigned clients.
- Identifies and follows up on Cross Sell opportunities.
- Support the Sales team where applicable/required with new prospects.
- Manage the onboarding process, including a) engagement with NT Legal team to draft/negotiate contractual terms with clients and b) agreeing commercial terms with the client/working with Finance to ensure the terms are correctly translated onto the fee billing platform.
- Work with the client on their development and change agenda, working closely with the NT Client Change Team to delivery appropriately.
The successful candidate will benefit from having:
- Proven proactive client service experience, with the ability to build strong relationships through trust, credible knowledge and delivery of solutions and responsiveness
- Analytical/problem solving through organization and time management
- Ability to build strong internal and external network to assist in the timely resolution of client enquiries/issues
- Initiative to independently accomplish tasks and make decisions
- Manage multiple priorities considering client impact, timeframe complexity and risk
- Ability to represent Northern Trust in external meetings and the client in internal meetings
Working with Us:
As a Northern Trust partner, greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas.
Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to assisting the communities we serve! Join a workplace with a greater purpose.
We'd love to learn more about how your interests and experience could be a fit with one of the world's most admired and sustainable companies! Build your career with us and apply today.
Reasonable accommodation
Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at .
We hope you're excited about the role and the opportunity to work with us. We value an inclusive workplace and understand flexibility means different things to different people.
Apply today and talk to us about your flexible working requirements and together we can achieve greater.