2 Client Relationships jobs in Dammam
Client Relationship Executive
Posted 17 days ago
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Job Description
5 months ago Be among the first 25 applicants
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The Client Relations Executive is responsible for building and maintaining strong relationships with clients, ensuring their satisfaction, and identifying opportunities to enhance their experience. This role involves acting as a primary point of contact for clients, addressing their needs, and collaborating with internal teams to ensure timely and effective service delivery.
Key Responsibilities
- Client Relationship Management
- Serve as the primary point of contact for assigned clients, addressing their inquiries and resolving issues promptly.
- Build and nurture long-term relationships with clients to ensure satisfaction and loyalty.
- Conduct regular follow-ups to understand client needs and gather feedback on services.
- Service Coordination
- Coordinate with internal teams (e.g., operations, sales, and customer service) to ensure the timely delivery of services or products.
- Address client concerns and complaints, escalating complex issues to the appropriate teams.
- Client Communication
- Maintain regular communication with clients through calls, emails, and meetings to provide updates on services or resolve queries.
- Prepare and deliver presentations, proposals, and reports for clients when required.
- Identify upselling or cross-selling opportunities to maximize client value.
- Assist the sales team in acquiring new clients by providing insights into client preferences and market trends.
- Documentation and Reporting
- Maintain accurate records of client interactions, contracts, and transactions.
- Generate reports on client feedback, account status, and service improvements.
- Market Insights
- Stay updated on industry trends and competitor activities to provide clients with relevant solutions.
- Proactively suggest new strategies or services that align with client needs.
Qualifications and Skills
- Education : Bachelor’s degree in Business Administration, Marketing, or a related field.
- Experience :
- 2+ years of experience in client relations, sales, or customer service.
- Experience in the logistics, staffing, or service industry is a plus.
- Skills :
- Strong communication and interpersonal skills.
- Excellent problem-solving and negotiation abilities.
- Proficiency in CRM software and MS Office Suite.
- Ability to multitask and manage time effectively.
- Customer-focused with a proactive attitude.
- Seniority level Mid-Senior level
- Employment type Full-time
- Job function Business Development
- Industries Staffing and Recruiting
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#J-18808-LjbffrClient Relationship Management - Analyst
Posted 12 days ago
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Join to apply for the Client Relationship Management - Analyst role at Marsh Middle East and Africa
Client Relationship Management - AnalystJoin to apply for the Client Relationship Management - Analyst role at Marsh Middle East and Africa
Description:
Are you a recent graduate eager to launch your career in data analysis and risk engineering? We are seeking a motivated and detail-oriented Graduate Risk Engineering Data Analyst to join our dynamic MEA Energy and Power Risk Engineering Data Analytics team. This is an exciting opportunity to support our Energy and Power Risk Engineering teams by gathering, analyzing, and interpreting data to provide actionable insights that drive risk assessments.
Description:
Are you a recent graduate eager to launch your career in data analysis and risk engineering? We are seeking a motivated and detail-oriented Graduate Risk Engineering Data Analyst to join our dynamic MEA Energy and Power Risk Engineering Data Analytics team. This is an exciting opportunity to support our Energy and Power Risk Engineering teams by gathering, analyzing, and interpreting data to provide actionable insights that drive risk assessments.
We will count on you to:
- Collect and organize data from various sources, including risk engineering surveys and internal databases. Analyze and interpret data using Microsoft Excel and in-house tools to ensure accuracy and derive actionable insights.
- Collaborate closely with the MEA Energy and Power Risk Engineering teams to support risk assessments, insurance submissions, and client presentations, providing data-driven insights to assist in identifying and mitigating potential risks.
- Engage with major regional and global clients, participate in client meetings, and assist in preparing presentations and reports.
- Shadow experienced risk engineers during field surveys to gain hands-on exposure to the practical aspects of risk engineering and participate in ongoing training to develop expertise in risk engineering and data analysis.
- Utilize the Microsoft Suite of tools (Excel, PowerPoint, Word, etc.) to organize data, create reports, and present findings, while leveraging advanced data tools to improve efficiency and depth of analysis.
- Manage multiple tasks and prioritize effectively to meet deadlines in a fast-paced environment, maintaining organized records and reports of all data and analyses.
- A recent graduate with a degree in Engineering, Data Science, Mathematics, or a related field. Knowledge of risk engineering concepts is an advantage.
- Strong proficiency in Microsoft Excel and the broader Microsoft Office suite; experience with advanced data tools is beneficial.
- Ability to interpret technical data and apply engineering knowledge to analyze risk factors, with strong analytical skills and attention to detail.
- Excellent organizational and time-management skills, with the ability to multitask and work under pressure.
- Strong communication skills, both written and verbal, with the ability to present findings clearly. A proactive and enthusiastic attitude with a willingness to learn and develop professionally.
- Learning and Development: Gain invaluable experience from seasoned professionals in the risk engineering field and exposure to global clients while participating in risk assessments across diverse industries.
- Career Progression: This role offers a unique path for career development with potential growth into more senior technical or client-facing roles.
Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, skin color, or any other characteristic protected by applicable law.
Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.
R_306232 Seniority level
- Seniority level Not Applicable
- Employment type Full-time
- Job function Information Technology
- Industries Insurance and Business Consulting and Services
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