31 Business Management jobs in Riyadh

Overview

GovCIO is currently hiring for a Business Management Assistant to Perform various administrative functions to support our Royal Saudi Naval Forces (RSNF) Educational Support Services (ESS) effort. This position will be located in Riyadh, KSA and will be an onsite position.

Responsibilities

Performs normal office functions including:

• Arrange and schedule RSNF ESS meetings and conferences.
• Receive, respond to, and answer RSNF ESS phone calls and written communications.
• Draft, prepare, and submit internal and external RSNF ESS written correspondence.
• As directed, draft RSNF ESS processes, procedures, and policies.
• As directed, compile, draft, and report on information relevant to the RSNF ESS Program.
• As directed, gather, collect, record, track, and verify data and information relating to the RSNF ESS Program.
• As directed, compile and generate reports, statistics, timelines, tables, graphs, correspondence, and presentations relating to the RSNF ESS Program.
• Perform RSNF ESS clerical and administrative duties, including photocopying, faxing, mailing, emailing, and filing.
• Draft, format, and edit RSNF ESS documents, spreadsheets, and presentations using Microsoft and Adobe software products.
• Schedule and coordinate RSNF ESS meetings, conferences, and personnel travel.
• Act as a liaison with other Defense Services Group (DSG) departments.
• Perform other administrative duties and responsibilities as directed by the RSNF ESS Program Manager, the RSNF ESS Operations Manager, and Site Leads.

Qualifications

The ideal candidate will have a minimum of two years of experience in administrative support.

The ideal candidate will possess, at a minimum, a High School Diploma.

Preferred Skills and Experience

• Possess an active Saudi Iqama resident card

#AR

#NSS

Company Overview

GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens.But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer?

What You Can Expect

Interview & Hiring Process

If you are selected to move forward through the process, here’s what you can expect:

• During the Interview Process
  • Virtual video interview conducted via video with the hiring manager and/or team
  • Camera must be on
  • A valid photo ID must be presented during each interview

• During the Hiring Process
  • Enhanced Biometrics ID verification screening
  • Background check, to include:
    • Criminal history (past 7 years)
    • Verification of your highest level of education
    • Verification of your employment history (past 7 years), based on information provided in your application

Employee Perks

At GovCIO, we consistently hear that meaningful work and a collaborative team environment are two of the top reasons our employees enjoy working here. In addition, our employees have access to a range of perks and benefits to support their personal and professional well-being, beyond the standard company offered health benefits, including:

• Employee Assistance Program (EAP)
• Corporate Discounts
• Learning & Development platform, to include certification preparation content
• Training, Education and Certification Assistance*
• Referral Bonus Program
• Internal Mobility Program
• Pet Insurance
• Flexible Work Environment

*Available to full-time employees

Our employees’ unique talents and contributions are the driving force behind our success in supporting our customers, which ultimately fuels the success of our company. Join us and be a part of a culture that invests in its people and prioritizes continuous enhancement of the employee experience.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets.

Posted Pay Range

The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an “at-will position” and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors.

Posted Salary Range USD $43,900.00 - USD $54,000.00 /Yr. #J-18808-Ljbffr

Overview

GovCIO is currently hiring for a Business Management Assistant to Perform various administrative functions to support our Royal Saudi Naval Forces (RSNF) Educational Support Services (ESS) effort. This position will be located in Riyadh, KSA and will be an onsite position.

Responsibilities

Performs normal office functions including:

• Arrange and schedule RSNF ESS meetings and conferences.
• Receive, respond to, and answer RSNF ESS phone calls and written communications.
• Draft, prepare, and submit internal and external RSNF ESS written correspondence.
• As directed, draft RSNF ESS processes, procedures, and policies.
• As directed, compile, draft, and report on information relevant to the RSNF ESS Program.
• As directed, gather, collect, record, track, and verify data and information relating to the RSNF ESS Program.
• As directed, compile and generate reports, statistics, timelines, tables, graphs, correspondence, and presentations relating to the RSNF ESS Program.
• Perform RSNF ESS clerical and administrative duties, including photocopying, faxing, mailing, emailing, and filing.
• Draft, format, and edit RSNF ESS documents, spreadsheets, and presentations using Microsoft and Adobe software products.
• Schedule and coordinate RSNF ESS meetings, conferences, and personnel travel.
• Act as a liaison with other Defense Services Group (DSG) departments.
• Perform other administrative duties and responsibilities as directed by the RSNF ESS Program Manager, the RSNF ESS Operations Manager, and Site Leads.

Qualifications

The ideal candidate will have a minimum of two years of experience in administrative support.

The ideal candidate will possess, at a minimum, a High School Diploma.

Preferred Skills and Experience

• Possess an active Saudi Iqama resident card

#AR

#NSS

Company Overview

GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens.But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer?

What You Can Expect

Interview & Hiring Process

If you are selected to move forward through the process, here’s what you can expect:

• During the Interview Process
  • Virtual video interview conducted via video with the hiring manager and/or team
  • Camera must be on
  • A valid photo ID must be presented during each interview

• During the Hiring Process
  • Enhanced Biometrics ID verification screening
  • Background check, to include:
    • Criminal history (past 7 years)
    • Verification of your highest level of education
    • Verification of your employment history (past 7 years), based on information provided in your application

Employee Perks

At GovCIO, we consistently hear that meaningful work and a collaborative team environment are two of the top reasons our employees enjoy working here. In addition, our employees have access to a range of perks and benefits to support their personal and professional well-being, beyond the standard company offered health benefits, including:

• Employee Assistance Program (EAP)
• Corporate Discounts
• Learning & Development platform, to include certification preparation content
• Training, Education and Certification Assistance*
• Referral Bonus Program
• Internal Mobility Program
• Pet Insurance
• Flexible Work Environment

*Available to full-time employees

Our employees’ unique talents and contributions are the driving force behind our success in supporting our customers, which ultimately fuels the success of our company. Join us and be a part of a culture that invests in its people and prioritizes continuous enhancement of the employee experience.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets.

Posted Pay Range

The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an “at-will position” and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors.

Posted Salary Range USD $43,900.00 - USD $54,000.00 /Yr. #J-18808-Ljbffr

**Overview**
GovCIO is currently hiring for a Business Management Assistant toPerform various administrative functions to support our Royal Saudi Naval Forces (RSNF) Educational Support Services (ESS) effort. This position will be located in Riyadh, KSA and will be an onsite position.
**Responsibilities**
Performs normal office functions including:
+ Arrange and schedule RSNF ESS meetings and conferences.
+ Receive, respond to, and answer RSNF ESS phone calls and written communications.
+ Draft, prepare, and submit internal and external RSNF ESS written correspondence.
+ As directed, draft RSNF ESS processes, procedures, and policies.
+ As directed, compile, draft, and report on information relevant to the RSNF ESS Program.
+ As directed, gather, collect, record, track, and verify data and information relating to the RSNF ESS Program.
+ As directed, compile and generate reports, statistics, timelines, tables, graphs, correspondence, and presentations relating to the RSNF ESS Program.
+ Perform RSNF ESS clerical and administrative duties, including photocopying, faxing, mailing, emailing, and filing.
+ Draft, format, and edit RSNF ESS documents, spreadsheets, and presentations using Microsoft and Adobe software products.
+ Schedule and coordinate RSNF ESS meetings, conferences, and personnel travel.
+ Act as a liaison with other Defense Services Group (DSG) departments.
+ Perform other administrative duties and responsibilities as directed by the RSNF ESS Program Manager, the RSNF ESS Operations Manager, and Site Leads.
**Qualifications**
The ideal candidate will have a minimum of two years of experience in administrative support.
The ideal candidate will possess, at a minimum, a High School Diploma.
Preferred Skills and Experience
+ Possess an active Saudi Iqama resident card
#AR
#NSS
**Company Overview**
GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens.
But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer?
**What You Can Expect**
**Interview & Hiring Process**
If you are selected to move forward through the process, here's what you canexpect:
+ During the Interview Process
+ Virtual video interview conducted via video with the hiring manager and/or team
+ Camera must be on
+ A valid photo ID must be presented during each interview
+ During the Hiring Process
+ Enhanced Biometrics ID verification screening
+ Background check, to include:
+ Criminal history (past 7 years)
+ Verification of your highest level of education
+ Verification of your employment history (past 7 years), based on information provided in your application
**Employee Perks**
At GovCIO, we consistently hear that meaningful work and a collaborative team environment are two of the top reasons our employees enjoy working here. In addition, our employees have access to a range of perks and benefits to support their personal and professional well-being, beyond the standard company offered health benefits, including:
+ Employee Assistance Program (EAP)
+ Corporate Discounts
+ Learning & Development platform, to include certification preparation content
+ Training, Education and Certification Assistance*
+ Referral Bonus Program
+ Internal Mobility Program
+ Pet Insurance
+ Flexible Work Environment
*Available to full-time employees
Our employees' unique talents and contributions are the driving force behind our success in supporting our customers, which ultimately fuels the success of our company. Join us and be a part of a culture that invests in its people and prioritizes continuous enhancement of the employee experience.
**We are an Equal Opportunity Employer.** All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets.
**Posted Pay Range**
The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an "at-will position" and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors.
**Posted Salary Range**
USD $43,900.00 - USD $54,000.00 /Yr.
Submit a referral to this job ( _SA-Riyadh_
**ID** _2025-6195_
**Category** _Training_
**Position Type** _Full-Time_

Get AI-powered advice on this job and more exclusive features.

SWATX is seeking a detail-oriented IT Business Management Specialist who will be pivotal in bridging the gap between IT operations and business objectives. In this role, you will analyze business needs, develop IT strategies, and assess the effectiveness of IT investments. Your insights and expertise will support decision-making processes that drive efficiency, accountability, and value from IT resources.

Key Responsibilities:

• Collaborate with business leaders to understand their technology needs and translate them into actionable IT strategies
• Analyze and report on IT performance metrics, project statuses, and financials to support business decision-making
• Assist in the development and management of IT budgets, ensuring accurate forecasting and cost control
• Evaluate and recommend IT investments and initiatives to maximize business value
• Identify areas for operational improvements and process efficiencies within IT
• Communicate effectively with stakeholders to convey complex IT concepts in business terms
• Support project management efforts by providing insights into resource allocation and project prioritization
• Stay updated with industry trends and best practices in IT management and business operations
  
  

Requirements

• Bachelor's degree in Business Administration, Information Technology, or a related field
• 3-5 years of experience in IT business management, business analysis, or a related role
• Strong analytical skills with the ability to interpret complex data sets and make data-driven recommendations
• Proficient in financial management and budgeting practices related to IT
• Excellent communication skills, both verbal and written, with strong presentation abilities
• Ability to build relationships and collaborate with cross-functional teams
• Familiarity with project management methodologies and tools is a plus
• Certifications in Project Management (PMP) or Business Analysis (CBAP) are a plus

Seniority level

• Seniority level Mid-Senior level

Employment type

• Employment type Contract

Job function

• Job function Information Technology
• Industries IT Services and IT Consulting

Referrals increase your chances of interviewing at SWATX by 2x

IT L1 Support & IT Asset Management Specialist IT Change Management Expert - Telecom Industry - 10-Month Engagement Assistant Manager - Technology (Internal Audit) Senior Applications Operation Specialist

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Business Management Systems Administrator/Specialist Business Management Systems Administrator/Specialist

23 hours ago Be among the first 25 applicants

Direct message the job poster from Total-TECH Co

Job Title: Business Management Systems (BMS) Specialist/Administrator

Job Summary:

We are seeking a skilled Business Management Systems (BMS) Specialist/Administrator to oversee the implementation , maintenance, and optimization of our business management systems. The successful candidate will be responsible for ensuring the seamless integration of BMS with other IT systems, providing technical support, and driving business process improvements.

Key Responsibilities:

1. System Implementation and Maintenance: Implement, configure, and maintain BMS solutions to meet business requirements.

2. System Integration: Integrate BMS with other IT systems, ensuring seamless data exchange and workflow automation.

3. Technical Support: Provide technical support and troubleshooting for BMS users, resolving issues and optimizing system performance.

4. Business Process Improvement: Analyze business processes and identify opportunities for improvement through BMS optimization and automation.

5. Reporting and Analytics: Develop and maintain reports, dashboards, and analytics to support business decision- making.

6. User Training and Adoption: Provide training and support to end-users, promoting system adoption and effective use.

7. System Upgrades and Testing: Plan, test, and implement system upgrades, ensuring minimal disruption to business operations.

Requirements:

1. Technical Skills: Proficiency in BMS solutions (e.g., ERP, CRM, etc.) and related technologies.

2. Business Acumen: Understanding of business operations and processes, with ability to identify areas for improvement.

3. Analytical Skills: Strong analytical and problem-solving skills, with ability to interpret data and drive business decisions.

4. Communication Skills: Excellent communication and interpersonal skills, with ability to work with stakeholders at all levels.

Preferred Qualifications:

1. Certifications: Relevant certifications in BMS solutions or related technologies.

2. Experience: (3~5 years) Proven experience in BMS implementation, administration, or support.

3. Industry Knowledge: Familiarity with industry-specific regulations and standards.

Seniority level

• Seniority level Mid-Senior level

Employment type

• Employment type Full-time

Referrals increase your chances of interviewing at Total-TECH Co by 2x

Sign in to set job alerts for “Business System Administrator” roles. Senior Specialist - Assets Systems Operations Senior Associate - Reporting & Analytics Data Analyst - Cost & Commercial Systems (CDU4) - 20004834 Market Intelligence Associate - Field Communicator Senior Data Analytics Development Specialist Senior Data Analyst - Commercial Reporting & Insights (CDU4) - 20004811 Data Analysis and Visualization Facilitator (Consultant)

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Tech for People Unlocks the Future

At Devoteam, we believe that technology, combined with strong human values, can actively drive change for the better. Discover how Tech for People is shaping the future, creating a positive impact on individuals and the world around us.

Company Description

With over 25 years of passion for technology and a presence in 18+ countries across EMEA and beyond, we are committed to leveraging innovation, expertise, and human-centric values to make a difference.

Devoteam Culture & Values:
True innovation is born from a powerful culture, fused with meaningful values.

Culture:

• Fair and courageous: Everyone is treated fairly – this fuels bravery. At Devoteam, we always make fair decisions. We listen and are willing to be challenged, taking courageous decisions as a result. We help our employees to progress at every step and congratulate those who deserve it.
• Ambition and results: Ambition is nurtured at every step – this drives results. We are ambitious entrepreneurs with a taste for performance, growth, and celebrating success. Commitments are always kept as we seek to achieve profitable growth to create value and employment.
• Learning and innovating: Curiosity and learning are at our core – this stimulates innovation. At Devoteam, we are curious. We learn and embrace innovation constantly to meet challenges and build partnerships of excellence.
• Caring and sharing: A caring attitude is infused into our culture – this encourages sharing. We believe in the power of teams, we promote support and collaboration.

At Devoteam, we care about our teams and want to work in a positive, productive environment. We support the development of talent and careers.

Values:
1. Respect
2. Frankness
3. Passion
Knowing that success is the result of collaboration. Alone, we go faster, but together, we go further.

To know more about us, please visit:

Job Description

Summary Introduction:

We are seeking an experienced Business Process Management (BPM) professional with at least 5 years of hands-on experience across diverse operational improvement projects. The ideal candidate will possess a solid understanding of BPM principles, methodologies, and tools, with a proven ability to drive business process optimization.

Key Responsibilities:

• Stakeholder Engagement: Conduct interviews and workshops with business process owners and subject matter experts to understand and map existing processes.
• BPM Techniques Application: Apply BPM techniques, including process modeling (BPMN 2.0), business rule definition, data use analysis, and workflow optimization.
• Process Analysis and Design: Design and analyze current (As-Is) process flows, break down and structure business processes into hierarchical levels, identifying processes, sub-processes, activities, and tasks.
• Process Improvement: Define and track performance metrics (KPI) for processes. Identify bottlenecks and inefficiencies and recommend or implement process redesign to meet performance targets and objectives.
• BPM Tool Expertise: Experience with BPM modeling tools such as ARIS (preferred), Bizagi, Signavio, iServer, and Bizzdesign, to create and manage process models.
• Root Cause Analysis: Analyze processes to identify issues related to cost, quality, effectiveness, and efficiency. Trace the source of problems and work towards effective solutions.
• Documentation & Reporting: Document process policies and procedures, creating comprehensive process manuals for continuous improvement and operational consistency.

Qualifications

• Strong understanding of process performance measurement and optimization.
• Hands-on experience with BPM tools, particularly ARIS.
• Experience in analyzing and redesigning business processes to meet strategic objectives.
• Ability to work collaboratively with cross-functional teams to drive change.

Additional Information

Business Unit: Strategy & Transformation

Level: Mid Level

Seniority level: Mid Level
Employment type: Full-time
Job function: Consulting
Industries: Business Consulting and Services #J-18808-Ljbffr

# Business Process Management Director

Job Description Strategic Contribution

Ensure effective cascading of the functional strategy into department business plans to ensure vertical alignment and horizontal integration with other interfacing departmental strategies. Drive the continuous achievement of quality and customer experience standards in line with the overall business strategy.

People Management

Manage the effective achievement of assigned objectives through the leadership of the Business Process Management department by setting individual objectives, managing performance, developing, and motivating staff to maximize sectional performance. Lead talent development initiatives for the department, collaborating with technical/discipline experts to ensure the availability of talent that meets business requirements. Act as a role model and promote adherence to organizational values and ethics to foster a value-driven culture within the organization.

Budgeting and Financial Planning

Manage the preparation of the department budget and monitor financial performance against it, ensuring all activities comply with approved guidelines.

Policies, Systems, Processes & Procedures

Oversee the implementation of department policies, procedures, and controls to ensure compliance with procedural and regulatory requirements while delivering quality, cost-effective services.

Continuous Improvement

Lead initiatives for continuous improvement and sustainability of systems, processes, and practices, considering global standards, productivity enhancement, and cost reduction.

Customer Service Excellence

Implement processes for effective client relationship management to enhance the customer journey, review and improve customer experience processes, and ensure compliance with quality standards. Lead the team to proactively engage with clients, providing solutions to maximize satisfaction and brand loyalty.

Reporting

Ensure timely and accurate preparation of all department reports in accordance with Saudi Post’s standards and policies.

Job Specific Accountability Process Engineering Management

Ensure efficient, cost-effective delivery of process management services, provide technical advice, oversee process studies, and maintain process documentation.

Project Planning & Management

Evaluate and implement process improvements, manage resources for projects, define project scope, track milestones, analyze progress, and manage risks.

Process Monitoring

Oversee the selection and use of process modeling tools, liaise with departments and external stakeholders to collect data, and propose process improvements to address business needs and enhance customer satisfaction.

Skills

Manages Complexity, Action Oriented, Develops Talent, Communicates Effectively, Being Resilient, Customer Focus, Collaborates, Instills Trust, Drives Results

Job Location

Riyadh, Saudi Arabia

Job Role

Other

Years of Experience

Min: 7 Max: 8

#J-18808-Ljbffr

Conduct a thorough analysis of the current business continuity and risk management practices. Identify gaps and areas for improvement relative to ISO 22301 and ISO 31000 standards and other related standards and best practices
- Create a scalable and adaptable business continuity and risk management framework. Ensure the framework supports all critical business functions and complies with international standards.
- Identify and engage internal and external stakeholders. Develop communication plans to keep stakeholders informed and involved.
- Develop or revise policies and procedures that support risk management and business continuity goals according to ISO 22301 and ISO 31000.
- Design and deliver training programs for staff at all levels to ensure they understand their roles in risk management and business continuity.
- Plan and conduct tests to validate the effectiveness of the business continuity plans and risk response strategies.
- Carry out comprehensive risk assessments to identify potential threats to business operations. Utilize risk assessment tools aligned with ISO 31000 guidelines.
- Perform BIAs to determine and prioritize the critical business functions that will require recovery strategies
- Develop strategies to mitigate identified risks, including transfer, avoidance, reduction, and acceptance
- Build actionable plans for response and recovery. Plans should detail step-by-step processes for various scenarios.
- Ensure that business continuity plans are integrated with internal processes and IT systems to enable swift and coordinated response to incidents
- Establish mechanisms for updating and refining business continuity and risk management plans as the organization changes and grows.
- Define and track key performance indicators (KPIs) related to risk management and business continuity readiness.
- Regularly schedule audits to ensure compliance with ISO 22301 and ISO 31000 and to identify areas for improvement.
- Maintain comprehensive documentation for all processes, assessments, plans, and tests conducted
- Develop and maintain a crisis communication plan that includes contact lists, templates, and protocols for communicating with internal and external stakeholders during a disruption.
- Regularly verify that the business continuity and risk management practices meet all legal, regulatory, and standard requirements.
- Guide the organization through the process of obtaining ISO 22301 and ISO 31000 certification, if desired.

Certificates:

- ISO22301 Lead Implanter or auditor
- ISO31000 Manager
- CBCI CRISC

**Company Description**
- Conduct a thorough analysis of the current business continuity and risk management practices. Identify gaps and areas for improvement relative to ISO 22301 and ISO 31000 standards and other related standards and best practices
- Create a scalable and adaptable business continuity and risk management framework. Ensure the framework supports all critical business functions and complies with international standards.
- Identify and engage internal and external stakeholders. Develop communication plans to keep stakeholders informed and involved.
- Develop or revise policies and procedures that support risk management and business continuity goals according to ISO 22301 and ISO 31000.
- Design and deliver training programs for staff at all levels to ensure they understand their roles in risk management and business continuity.
- Plan and conduct tests to validate the effectiveness of the business continuity plans and risk response strategies.
- Carry out comprehensive risk assessments to identify potential threats to business operations. Utilize risk assessment tools aligned with ISO 31000 guidelines.
- Perform BIAs to determine and prioritize the critical business functions that will require recovery strategies
- Develop strategies to mitigate identified risks, including transfer, avoidance, reduction, and acceptance
- Build actionable plans for response and recovery. Plans should detail step-by-step processes for various scenarios.
- Ensure that business continuity plans are integrated with internal processes and IT systems to enable swift and coordinated response to incidents
- Establish mechanisms for updating and refining business continuity and risk management plans as the organization changes and grows.
- Define and track key performance indicators (KPIs) related to risk management and business continuity readiness.
- Regularly schedule audits to ensure compliance with ISO 22301 and ISO 31000 and to identify areas for improvement.
- Maintain comprehensive documentation for all processes, assessments, plans, and tests conducted
- Develop and maintain a crisis communication plan that includes contact lists, templates, and protocols for communicating with internal and external stakeholders during a disruption.
- Regularly verify that the business continuity and risk management practices meet all legal, regulatory, and standard requirements.
- Guide the organization through the process of obtaining ISO 22301 and ISO 31000 certification, if desired.

**Qualifications**
Certificates:

- ISO22301 Lead Implanter or auditor
- ISO31000 Manager
- CBCI CRISC