Director of Business Operations

Jeddah, Makkah Dank

Posted 2 days ago

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Job Description

Overview

To oversee the company’s administrative and organizational operations and ensure their efficiency, follow up on the implementation of operational plans, and monitor performance reports from various departments to present them systematically to the CEO, supporting him in decision-making.

Key Responsibilities
  • Monitor daily administrative operations and ensure departments’ compliance with approved plans and policies.
  • Supervise the preparation and review of periodic reports from various departments and submit accurate summaries to the CEO.
  • Develop mechanisms and tools to track performance and KPIs, and enhance monitoring efficiency.
  • Coordinate among departments to ensure workflow smoothness and integration of efforts to achieve company objectives.
  • Lead initiatives to improve operations and streamline administrative and operational procedures.
  • Oversee cross-departmental projects and ensure they are completed within set timelines and budgets.
  • Provide recommendations and suggestions to the CEO regarding performance development and growth objectives.
  • Ensure accurate and transparent periodic reporting, and establish effective communication channels between executive management and teams.
Qualifications & Experience Required
  • Bachelor’s degree (minimum) in Business Administration, Public Administration, or a related field.
  • At least 7 years of experience in operations or administration, including a minimum of 3 years in a supervisory or leadership role.
  • Strong knowledge of KPIs and project management concepts.
  • Advanced skills in analysis, reporting, and decision-making.
  • Excellent communication and coordination skills across teams and departments.
  • Proficiency in business and analytical software (e.g., MS Office, ERP).
Personal Skills
  • Strong leadership and organizational skills.
  • Ability to manage time and handle multiple tasks effectively.
  • Problem-solving and decision-making skills under pressure.
Seniority level
  • Director
Employment type
  • Full-time
Job function
  • Management and Manufacturing
Industries
  • Food and Beverage Services

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Business Head- Operations

Jeddah, Makkah Converge

Posted 2 days ago

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Job Description

Our client is a leading services and operations provider in a highly regulated, safety-driven industry, with strong roots in the Middle East. They are seeking a seasoned Business Head to lead operations in Jeddah and drive excellence across business performance, compliance, and customer engagement. (Aviation sector experience will be considered an advantage.)

The Role

As the Business Head, you will be at the center of operations, responsible for setting strategic direction, ensuring compliance, and fostering a culture of performance and accountability. This role is critical in driving growth, operational efficiency, and stakeholder partnerships while ensuring service excellence.

Responsibilities
  • Oversee day-to-day operations, ensuring adherence to safety, regulatory, and service standards.
  • Develop and implement strategies to enhance efficiency, growth, and customer satisfaction.
  • Lead and mentor a diverse team, building a high-performance and safety-first culture.
  • Build strong partnerships with clients, government authorities, and key stakeholders.
  • Monitor market trends, competitor activity, and regulatory developments to adapt business strategy.
  • Ensure compliance with local and international standards, including industry-specific regulations.
  • Drive operational excellence through continuous improvement and robust performance management.
  • Prepare and present performance and business reports to senior leadership.
  • Lead crisis management and business continuity initiatives.
  • Oversee financial reporting, budgeting, and compliance with local tax regimes.
The Ideal Candidate
  • 10–15 years of experience in a similar role, with at least 5 years at a senior leadership level.
  • Proven track record in operations management within a complex, regulated, and high-performance industry.
  • Deep understanding of compliance, safety, and regulatory requirements; aviation experience is a plus.
  • Strong leadership skills with experience managing diverse teams.
  • Excellent stakeholder management, relationship-building, and communication skills.
  • Fluency in English is essential; Arabic is an advantage.
  • Ability to thrive in fast-paced, challenging environments.
  • Saudi nationals (locals) are highly preferred in line with government initiatives.
Seniority level
  • Mid-Senior level
Employment type
  • Full-time
Job function
  • Business Development, Management, and Manufacturing
Industries
  • Airlines and Aviation
  • Manufacturing

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