Telesales Executive

Dhahran DHL

Posted 15 days ago

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Job Description

**YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.**

Would you like to become part of the world's most international company in the world?

A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.

Do you want to make a difference? Then come to our "Insanely Customer Centric" Team and become a Certified International Specialist!

YOUR TASKS:

- Identify, develop and maintain favorable contact with high level decision makers including C-suite level and work to understand strategic business challenges while developing a business fit between DGF and the customer.
- Focus is on delivering Customer Satisfaction by leveraging the organization’s network and ensuring all stakeholders are engaged.
- Develop proposals and sales plans that support increased sales from targeted prospects.

**Key activities**

**Overall goals / Typical measures**

**Customer**
- Act as an ambassador for DHL at all times and attend to customer needs in a professional, friendly and courteous manner
Ensure that a high level of professional rapport is developed and maintained with all customers
Follow up on all customer enquiries and direct customer to the correct DHL department where further information is required
Maintain a regular call cycle to existing DHL Customers to build strong, multi-level relationships within the company to maintain existing DHL sales revenue as customers continue to trade
Probe, question and understand completely the customers’ needs and requirements to understand where DHL’s service offering can add value to the customers’ business
Identify potential and negotiate and persuade accordingly existing customers to maximize their use of DHL’s services to generate additional sales revenue from existing customers, in a profitable manner.**Internal Process**
- Liaise with every department that is responsible for customers
Source and action new business leads and persuade potential customers to utilize the DHL services to generate additional (sales) profitable revenue from new customers
Monitor credit issues and liaise with Customer Accounting Department and be aware of issues with no payment and take action where necessary to ensure Outstanding money is collected
Update and maintain call details on COMET, ensure appropriate IBS forms
- are updated so that all information is accessible for future reference and monitoring
- Take ownership of service failures and ensure the correct person resolves the issue so that all customer complaints and problems are handled quickly and efficiently
Analyze figures and reports and spot trends and identify issues and take appropriate action where necessary to maximize revenue by addressing issues
- early
- GSP standards + compliance achieving key targets
After sales / functional related targetsSkills / Qualifications

**Key capabilities**

**Problem Solving**

There will be many issues that need resolving. Potential customers will have price and service objections that will need to be resolved in order to secure the business.

There will also be service issues, billing queries, and other ad hoc problems that will arise.

The core function of a Telesales Executive is to delight the customer by providing the highest possible level of service. This means that all problems must be handled in a fast, efficient and professional manner. In the cases where the Executive cannot resolve the issue personally, there are always senior management available to assist.

**Customer Orientation**

Is focused on identifying and meeting customer needs. Acts to establish a long term business partnership with internal and external customers.

**Planning and Organizing**

Executives are responsible for planning their own calls cycles and daily calls. There is a set guideline for total calls and who must be contacted in a monthly period, but the way in which this is broken down to a daily level is the responsibility of the Executive.

The planning and organization will be monitored by the Direct Channel Manager.

**Decision Making**

When negotiating rates and contracts, Executives are authorized to offer a set range of contract prices. If there is a requirement to offer a higher level of discount to secure the business, then relevant management approval is required. The same applies to problem solving where FOC shipments, credit notes or other solutions are required.

In general, Executives are encouraged to make their own decisions wherever possible, within the set guidelines.

**Results Orientation**

Continually seeks to accomplish critical tasks with measurable results. Overcomes obstacles and makes adjustments to achieve results. Focuses self and others to achieve targets aligned with business goals.

**Teamwork**

Works cooperative
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Sales Representative

Dammam Gulf Professional Company Ltd

Posted 4 days ago

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Job Description

  • Contribute to increasing company profits through fruitful customer relationships.
  • Assist in finding relevant clients and customers by collaborating with the company's many teammates.
  • Ensure achievement of all sales target and analyses all company objectives.
  • Maintain accurate records of all sales and prospecting activities to analyze the sales prospects.
  • Interact with the customer for product offering, brand awareness on time to time basis by meetings and calls.
  • Understanding and promoting the company’s Products & Services as assigned.

Skills

  • In-depth knowledge to convert leads into a final customer, thereby contributing to the company revenue.
  • Adept at communicating with the in-house team, clients, and management through formal documentation and discussions.
  • Approaching new and existing customers by following optimum consumer service standards.
  • Performance-driven and capable of achieving targets under pressure.
  • Apt in dealing with clients and engagingly presenting product data for potential leads.
  • Demonstrated ability to forge long-lasting work relationships by leveraging information, tactics, and excellent communication.
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Sales Representative

Dammam Asas Al-Wajihat for Manufacturing

Posted 5 days ago

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Job Description

Location: (Dammam, Saudi Arabia)

Type: Full-time

Responsibilities:

• Identify and pursue new business opportunities in aluminium/facade projects

• Build and maintain client relationships

• Prepare technical and technical commercial proposals

• Meet sales targets and contribute to company growth

Requirements:

• Proven sales experience in the facade or aluminium industry

• Strong communication and negotiation skills

• Knowledge of aluminum and glass systems is a must

• Valid driver’s license and willingness to travel


Skills

  • Negotiation
  • Aluminium/Facade Knowldge
  • AutoCAD
  • Sales skills
  • Closing deals
  • Finding new clients
  • Presentation skills
  • Marketing skills

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Sales Representative

Dammam CARE

Posted 10 days ago

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Job Description

  • Contribute to increasing company profits through fruitful customer relationships.
  • Assist in finding relevant clients and customers by collaborating with the company's many teammates.
  • Ensure achievement of all sales target and analyses all company objectives.
  • Maintain accurate records of all sales and prospecting activities to analyze the sales prospects.
  • Interact with the customer for product offering, brand awareness on time to time basis by meetings and calls.
  • Understanding and promoting the company’s Products & Services as assigned.

Skills

  • In-depth knowledge to convert leads into a final customer, thereby contributing to the company revenue.
  • Adept at communicating with the in-house team, clients, and management through formal documentation and discussions.
  • Approaching new and existing customers by following optimum consumer service standards.
  • Performance-driven and capable of achieving targets under pressure.
  • Apt in dealing with clients and engagingly presenting product data for potential leads.
  • Demonstrated ability to forge long-lasting work relationships by leveraging information, tactics, and excellent communication.
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Sales Representative

Dammam Basamh Industrial Co. Ltd.

Posted 10 days ago

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Job Description

The Sales Representative position in Dammam, Saudi Arabia, is a vital role within our organization, focusing on driving sales and expanding our market presence. The ideal candidate will be responsible for building and maintaining strong customer relationships while effectively promoting our products and services. This role requires a proactive approach to identify new business opportunities and meet sales targets, contributing to the overall growth of the company.

Responsibilities:

  1. Build and maintain relationships with existing clients, ensuring customer satisfaction
  2. Build and maintain strong relationships with clients
  3. Collaborate with internal teams, including marketing and product development, to ensure customer needs are met
  4. Conduct market research to identify trends and opportunities for growth
  5. Develop and implement sales strategies to achieve targets within the assigned region
  6. Handle customer inquiries and resolve any issues or complaints in a timely manner
  7. Identify and approach potential new clients, generating leads and converting them into sales
  8. Participate in trade shows, conferences, and other industry events to promote our products and services
  9. Perform other related duties as assigned according to his Knowledge, Skills and Ability
  10. Provide accurate sales forecasts and reports to management
  11. Provide excellent customer service, and identify new business opportunities
  12. Show excellent communication and negotiation skills, as well as a deep understanding of the sales process
  13. Stay up-to-date with industry trends and competitors' activities
  14. Travel within the assigned region to meet with clients and attend meetings

Skills

  • Excellent verbal and written communication skills.
  • Strong negotiation and persuasion abilities.
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
  • Ability to analyze data and market trends.
  • Time management and organizational skills.
  • Customer service orientation.
  • Problem-solving skills.
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Sales Representative

Al Khobar, Eastern region Madi International

Posted 11 days ago

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Job Description

Are you passionate about beauty and driven by results?

MADI International , a leading name in the beauty industry across the Middle East, is looking for dynamic and ambitious Outdoor Sales Representatives to join our growing team in Al Khobar, Saudi Arabia .

We are seeking strong candidates who are eager to grow their careers in the beauty industry and contribute to our presence in the Eastern Province of Saudi Arabia.

Key Responsibilities

  • Promote and sell professional beauty care products to salons, spas, and beauty retailers
  • Build and maintain strong client relationships
  • Identify new business opportunities and expand the client portfolio in Al Khobar and surrounding areas
  • Conduct regular field visits, deliver product knowledge sessions, and perform live demonstrations
  • Achieve monthly and quarterly sales targets
  • Provide excellent customer service and follow-up support

Requirements

  • Minimum 2 years of experience in outdoor sales, preferably in the beauty, cosmetics, or FMCG industry
  • Excellent communication, negotiation, and interpersonal skills
  • Passion for beauty and awareness of industry trends
  • Self-motivated, results-oriented, and able to work independently
  • Based in Saudi Arabia or willing to relocate to Al Khobar
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Sales Representative

Dammam Burjline Builders

Posted 15 days ago

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Job Description

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اسم الوظيفة: تنفيذي مبيعات

العدد: 3

النوع: دوام كامل

الموقع: الرياض – جدة - الدمام

نحن نتطلع إلى تنفيذي مبيعات لديه خبرة في مبيعات الحقائب (حقائب السفر والحقائب النسائية وحقائب المدارس وغيرها) لتحقيق أهداف المبيعات الأسبوعية والشهرية والسنوية عن طريق إيجاد عملاء وتكوين علاقات عمل قوية معهم وتلبية احتياجاتهم.

  • خبرة في المبيعات والتسويق في قطاع الحقائب والشنط.
  • خبرة في المبيعات للمتاجر الكبرى (خاصة الحقائب والشنط).

Job Title: Sales Representative

Number of employees: 3

Work type: full time

Location: Riyadh – Jeddah - Dammam

  • Experience in sales and merchandising within the luggage, trolley, and bag industry.
  • Outdoor sales experience in department store products (especially luggage, trolley bags, school bags, ladies bags, and others).
  • Product knowledge is required.
  • Proven track record of meeting or exceeding sales targets.

نوع الوظيفة: دوام كامل

Job Id: ebxmHGDNNnuqxLa7JcJ/JW+T6XxLfQ9qs/2pRCsE9ybMEzUwK7uddiGkl/gQRpp9Gyo93/MKSb5xR0LEZ01UOj7ovC5ZwWRZKqPG4jLK6ZAcgkeFhC5XbiTk

مستوى الخبرة
  • مبتدئ
نوع التوظيف
  • دوام كامل
وظيفة
  • المبيعات وتطوير الأعمال
الصناعات
  • البناء
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Outside Sales Representative

Dammam CMA CGM

Posted 2 days ago

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Job Description

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CMA CGM, Saudi Arabia, is staffed with knowledgeable and motivated industry professionals who work closely with its customers to provide them with the best possible service and high-quality transport of their cargo. As a result of expanding our organization, we are currently looking for an Outside Sales to join our fast-growing and challenging organization.

Role

Develop and manage a customer portfolio in a specified geographic area in accordance with the Agency Business Plan Management; sell products and services related to it, while promoting Group image and values.

  • Identify market opportunities and prospects, follow up with customers to develop and monitor their portfolios.
  • Perform weekly customer visits as per targets & commercial action plans, collecting feedback in the Group system.
  • Promote and sell all Group products, including non-Maritime products, tools, and services (eCommerce, intermodal, value-added products, contract logistics, supply chain services, etc.).
  • Receive and qualify priority customer requests based on strategic importance, and process their requests.
  • Inform customers regularly about company services, updates, and new products.
  • Participate in establishing the commercial action plan and ensure correct customer segmentation.
  • Relay quotation requests to HQ and follow up on the process.
  • Coordinate actions with the Agency Commercial Inside team regarding customer and market knowledge, sales leads, communication, and follow-up.
  • Update commercial data in the information system, identify market trends, and develop new business.
  • Plan and conduct commercial visits, produce visit reports.
  • Follow up on customer portfolio payments and contribute to debt recovery.
  • Participate in commercial events and develop a professional network.
  • Ensure the update of commercial data in the information system.
Candidate Requirements
  • Education & Experience : Bachelor's degree in Marketing with at least 2 years of relevant experience, preferably in shipping or logistics.
  • Skills & Competencies : Strong communication, negotiation, stakeholder management skills; solid commercial acumen and strategic alignment.
  • Market & Customer Knowledge : Good understanding of shipping services, customer needs, and local market dynamics.
  • Technical Proficiency : Proficient in English; skilled in using computer software and IT applications for reporting and presentations.
  • Location & Mobility : Based in Dammam with a valid driving license for client visits and field activities.
Seniority level
  • Associate
Employment type
  • Full-time
Job function
  • Supply Chain
Industries
  • Transportation, Logistics, Supply Chain and Storage

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Sales Representative-Neurology-Khobar

Al Khobar, Eastern region AMICO Group

Posted 19 days ago

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Job Description

Job Purpose :

To achieve sales forecasts and collections for the assigned (Neurology) products by prospecting territory sales opportunities, building and maintaining relationships with prospects and customers, promoting assigned products, following up on orders and collections, providing customer in-service, and reporting on competitors’ actions.

Job Responsibilities
  1. Conduct, document, and communicate analyses of customer preferences, business potential, and competitors in the territory.
  2. Develop sales forecasts and action plans for (Neurology) products in line with company strategies for review and approval.
  3. Represent AMICO as an authorized partner to sell (Neurology) products, engaging with surgeons and healthcare professionals.
  4. Interact with target customers and key stakeholders to define sales potential, promote, and sell products.
  5. Participate in marketing events, conferences, workshops, and promotional campaigns related to the territory and products.
  6. Support and provide in-service to customers.
  7. Ensure technical support regarding equipment installation, startup, utilization, and maintenance, and follow up on customer satisfaction.
  8. Report on action plans, customer responses, achievements, sales potential, and competitors’ activities.
  9. Establish and maintain relationships with clients such as surgeons and clinical staff.
  10. Assist doctors and staff with equipment installation and setup.
Candidate Requirements
  • Education: Bachelor's Degree in Science, Biomedical Engineering, Pharmacy, or related fields from a recognized institute.
  • Experience: 1-3 years in a similar role; fresh graduates with sales flair may be considered.
  • Skills: Good communication skills in English and Arabic, persuasive relation-building skills, business acumen, and sales aptitude.
Why Join Us

At AMICO, we foster a diverse and inclusive workplace, valuing different perspectives and experiences. We encourage applications from all individuals as part of our inclusive hiring practices. This initiative supports our broader diversity agenda to create a balanced and innovative workforce.

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Sales Representative-Optical-Khobar

Al Khobar, Eastern region AMICO Group

Posted 19 days ago

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Job Description

Job Purpose

To achieve the sales forecasts and collection of the assigned (Optical) products by prospecting the territory sales opportunities, building and maintaining relationships with prospects and customers, promoting assigned products, following up on order processes and collections, sustaining customer in-service, and reporting on competitors’ actions.

Job Responsibilities
  1. Conduct, document, and communicate analyses and evaluations of customers’ preferences, business potential, and competition actions in the territory.
  2. Develop sales forecasts and action plans for (Optical) products, conforming to company strategies for review and approval.
  3. Represent AMICO as an authorized partner to sell (Optical) products, working with a sophisticated audience of surgeons and healthcare professionals.
  4. Meet and interact with target customers and key business players to define sales potential, promote, and sell the assigned products.
  5. Participate in marketing events, conferences, workshops, and promotional campaigns related to the territory and accounts.
  6. Support and provide in-service to customers.
  7. Ensure skilled technical support to customers; follow up on customer satisfaction regarding equipment installation, startup, utilization, and maintenance.
  8. Report on action plans, customer responses, achievements, sales potentials, and competitors’ activities.
  9. Establish and maintain relationships with clients, including surgeons, nursing, and clinical staff.
  10. Assist doctors and staff with the installation and setup of equipment.
Candidate Requirements
  • Education: Bachelor's Degree in Science, Biomedical Engineering, Pharmacy, or related fields from a recognized institute.
  • Experience: 1-3 years in a similar role; freshers with a sales flair are also considered.
  • Skills and Competencies: Good communication skills (written and verbal) in English and Arabic; persuasive relation-building skills; business acumen with a sales orientation.
Why Join Us

At AMICO, we foster a diverse and inclusive workplace, valuing different perspectives and experiences. We encourage applications from all individuals as part of our inclusive hiring practices. This initiative supports our broader diversity agenda to create a balanced and innovative workforce.

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