16 Workflow Optimization jobs in Saudi Arabia
Process Optimization Solution Architect (SA) in KSA
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Process Optimization Solution Architect (SA) in KSA page is loaded Process Optimization Solution Architect (SA) in KSA Apply locations Al-Khobar posted on Posted Yesterday job requisition id R-7649
Not just a job, but a career
Yokogawa, award winner for ‘Best Asset Monitoring Technology’ and ‘Best Digital Twin Technology’ at the HP Awards, is a leading provider of industrial automation, test and measurement, information systems and industrial services in several industries.
Our aim is to shape a better future for our planet through supporting the energy transition, (bio)technology, artificial intelligence, industrial cybersecurity, etc. We are committed to the United Nations sustainable development goals by utilizing our ability to measure and connect.
About the Team
Our 18,000 employees work in over 60 countries with one corporate mission, to "co-innovate tomorrow". We are looking for dynamic colleagues who share our passion for technology and care for our planet. In return, we offer you great career opportunities to grow yourself in a truly global culture where respect, value creation, collaboration, integrity, and gratitude are highly valued and exhibited in everything we do.
Job Purpose:
The Process Optimization Solution Architect is responsible for architecting process optimization business which includes APC, RTO, Process Simulation, etc, business solutions and support the implementation for those solution for the production of Oil & Gas, Petrochemicals and other domain and integration of 3rd party systems, custom development when required. The individual is also responsible for owning business outcomes and implementation strategy while supporting teams in YMA Digital Enterprise Solutions Business Unit team in developing a differentiation in a high-growth competitive environment in YMA region. Main focus area is KSA .
In addition, the candidate might be asked to extend focused Business Development role in global as secondary task towards matrix portfolio growth.
Key Responsibilities & Accountabilities:
- Responsible for solutions development that help to resolve their process problems and grow their business leveraging technologies such as APC, RTO, Process Simulation, and AI/ML.
- Responsible for process optimization solution portfolio management.
- Responsible for providing expert knowledge and experience to estimate the technical effort required to develop complex solutions.
- Responsible for the problem identification with customers.
- Responsible to design appropriate solutions based on the problem indentation.
- Responsible to define functional requirements through client interviews, documentation analysis and workflow process mapping.
- Responsible to convince customers with the proposed solutions through discussion, feasibility study, benefit estimation study, and PoC/PoV.
- Responsible to execute feasibility study, benefit estimation study, and PoC/PoV.
- Definition of measure success metrics of proposing solutions.
- Design of solution architectures and detailed design specifications.
- Development & evaluation of proposed activities.
- Leading the project delivery team in the PoC/PoV activities.
- Reporting & after discussion
- Responsible to providing Sure Service support to clients under contract.
- Responsible for new customer approach with sales team based on market analysis & demand.
- Responsible for existing customers approach with sales team by consultative approach which includes reviewing & updating their current operation & solutions and initiating opportunity sales.
- Responsible to design sales promotion materials such as demonstration, presentation, success stories, etc.
- Responsible for Solutions demonstration & presentation.
- Responsible for overall day-to-day management of assigned workstream activities/deliverables related to applicable systems and technology applications and support overall activities.
- Responsible to ensure timing and quality of assigned deliverables completion to develop COE capability.
- Responsible to ensure best practice approaches and methods are being used as appropriate.
- Support for solutions training for Yokogawa salesperson / engineers by making training programs and delivery of the training program.
Qualification and Experience:
- Bachelor’s Eng./Comp Science or minimum 8 years industry experience in software development, engineering discipline and sales
- Minimum 8 years’ experience designing or implementing process optimization solutions such as APC, RTO, automated decision-making system.
- Strong problem-solving skills with an emphasis on Solution development.
- Must be willing and able to travel throughout the YMA region.
- Business trip to other area (global) will be expected.
Competencies:
- Problem Finding & Solving
- Logical Thinking & Conceptual Thinking
- Strong leadership
- Good communication with team members, ability to energize.
- Facilitation & Coaching
- Making Technical materials (Presentation, Documentation)
Skills:
- Expert knowledge & experience in Oil and Gas, Petrochemicals or specialized chemical industries.
- Expert knowledge & experience in related technology areas: Process Control, Advanced Process Control, Realtime Optimization, Process Simulation, Historian applications (OSI PI a plus), Visualization, Automated decision control, Scheduling etc.
- Knowledge & experience of software analysis, design, methodology, and architecture
- Knowledge on Latest’s market trend.
- Knowledge on IIOT integration concepts.
- Knowledge & experience of Analytic Program Languages such as Matlab, Python is advantages.
- Knowledge & experience of AI for process control is advantages.
- Knowledge & experience of SiRi Assessment or similar certification is advantages.
Yokogawa is an Equal Opportunity Employer. Yokogawa wants a diverse, equitable and inclusive culture. We will actively recruit, develop, and promote people from a variety of backgrounds who differ in terms of experience, knowledge, thinking styles, perspective, cultural background, and socioeconomic status. We will not discriminate based on race, skin color, age, sex, gender identity and expression, sexual orientation, religion, belief, political opinion, nationality, ethnicity, place of origin, disability, family relations or any other circumstances. Yokogawa values differences and enables everyone to belong, contribute, succeed, and demonstrate their full potential.
Are you being referred to one of our roles? If so, ask your connection at Yokogawa
about our Employee Referral process!
Yokogawa, award winner for ‘Best Asset Monitoring Technology’ and ‘Best Digital Twin Technology’ at the HP Awards, is a leading provider of industrial automation, test and measurement, information systems and industrial services in several industries.
Our aim is to shape a better future for our planet through supporting the energy transition, (bio)technology, artificial intelligence, industrial cybersecurity, etc. We are committed to the United Nations sustainable development goals by utilizing our ability to measure and connect.
Our 18,000 employees work in over 60 countries with one corporate mission, to "co-innovate tomorrow".
We are looking for dynamic colleagues who share our passion for technology and care for our planet. In return, we offer you great career opportunities to grow yourself in a truly global culture where respect, value creation, collaboration, integrity, and gratitude are highly valued and exhibited in everything we do.
#J-18808-LjbffrProcess Simulation & Optimization Engineer
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Aramco energizes the world economy.
Aramco occupies a unique position in the global energy industry. We are the world's largest producer of hydrocarbons (oil and gas), with the lowest upstream carbon intensity of any major producer.
With our significant investment in technology and infrastructure, we strive to maximize the value of the energy we produce for the world along with a commitment to enhance Aramco’s value to society.
Headquartered in the Kingdom of Saudi Arabia, and with offices around the world, we combine market discipline with a generations’ spanning view of the future, born of our nine decades experience as responsible stewards of the Kingdom’s vast hydrocarbon resources. This responsibility has driven us to deliver significant societal and economic benefits to not just the Kingdom, but also to a vast number of communities, economies, and countries that rely on the vital and reliable energy that we supply.
We are one of the most profitable companies in the world, as well as amongst the top five global companies by market capitalization.
OverviewWe are seeking an experienced Process Simulation and Modeling Engineer to join our Global Manufacturing Excellence team under the Downstream Reliability Solutions Department (RSD). Reliability Solutions Department (RSD) provides engineering support to Saudi Aramco Global Manufacturing wholly owned and affiliates’ facilities (Refining, NGL Processing, and Petrochemicals). This includes reliability, inspection, corrosion management, static equipment, rotating equipment, electrical equipment, instrumentation and control support.
Your primary role as a Process Simulation & modeling expert is to provide expert guidance and support to de-bottleneck process operations and optimize through process simulation technologies. You will lead improvement initiatives for all operating departments within the Global Manufacturing Portfolio.
Responsibilities- Streamline Process Simulation & Optimization objectives in alignment with corporate objectives and develop programs, processes, and best practices.
- Monitor relevant KPIs to improve Process Simulation and modeling performance.
- Perform process simulations and modeling using specialized software tools to analyze plants’ processes and optimize their performance.
- Develop and maintain thermodynamic models and mathematical equations that accurately represent the behavior of various processes.
- Identify areas for process improvements and propose modifications or optimizations to increase efficiency, reduce costs, or meet regulatory requirements.
- Conduct performance improvement feasibility studies to increase yields, and operational efficiency of the company.
- Analyze chronic problems and debottleneck complex models to improve process operations and economic benefits.
- Conduct safety assessments to evaluate the impact of potential process changes or plant modifications.
- Lead technical sessions such as the design review, model review, and commissioning.
- Provide subject matter expertise to operating facilities Operations, Maintenance, and Engineering teams by consulting, providing awareness sessions, and participating and leading technical exchanges and conferences.
- Review standards and General Instructions on behalf of the Global Manufacturing Excellence departments and act as leading SME.
- Collaborate with multidisciplinary teams to gather data and inputs required for the simulations and modeling activities.
- Prepare detailed reports and presentations to communicate simulation results, findings, and recommendations to stakeholders.
- Collaborate with other engineers and researchers and vendors to contribute to the development of new simulation software tools, methodologies, and techniques.
- Stay updated with the latest industry standards, best practices, and technological advancements in process simulation and modeling.
- Bachelor's degree in Chemical Engineering
- 15 years of experience in Process Simulation and Modeling technologies is required. Twenty years of experience is preferred.
- Demonstrate expertise in process engineering and flowsheet-based processes simulation.
- Comprehensive understanding of refinery facilities, feedstock/product movements, margins, giveaways, process yields, and mass and energy balances.
- Demonstrate familiarity with international standards and specifications for advanced process control process modeling.
- Demonstrate exceptional analytical and troubleshooting skills in the field of advanced process solutions.
- Demonstrate leadership skills to effectively manage technical discussions and guide technical teams.
Working environment
Our high-performing employees are drawn by the challenging and rewarding professional, technical and industrial opportunities we offer, and are remunerated accordingly.
At Aramco, our people work on truly world-scale projects, supported by investment in capital and technology that is second to none. And because, as a global energy company, we are faced with addressing some of the world’s biggest technical, logistical and environmental challenges, we invest heavily in talent development.
We have a proud history of educating and training our workforce over many decades. Employees at all levels are encouraged to improve their sector-specific knowledge and competencies through our workforce development programs – one of the largest in the world.
#J-18808-Ljbffrfaculty position in chemical engineering process modeling, control, and optimization
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Faculty position in Chemical Engineering Process Modeling, Control, and Optimization
King Abdullah University of Science and Technology: Faculty Positions: Physical Science and Engineering Division (faculty)
LocationKing Abdullah University of Science and Technology, Physical Science and Engineering Division (Faculty)
Open DateSep 01, 2025
DeadlineNov 30, 2025 at 11:59 PM Eastern Time
DescriptionWe invite applications for a faculty position in chemical engineering with a focus on process modeling, control, and optimization, as well as data-driven methods for sustainable energy and advanced manufacturing.
The candidate should have expertise in dynamic process modeling, control theory, and optimization of chemical and energy systems.
The candidate should have expertise in simulation, prediction, and optimization of large-scale, multiscale, or networked chemical processes. Special emphasis will be directed toward incorporating advanced algorithms, high-performance computing, uncertainty quantification, digital twins, and machine learning into process systems of industrial and societal relevance.
Furthermore, we expect research proposals to align closely with the UN Sustainable Development Goals and to contribute significantly to the objectives outlined in Saudi Vision 2030. This alignment should be explicitly demonstrated by emphasizing one or more of KAUST's Research, Development, and Innovation (RDI) priorities, which include:
- Health & Wellness
- Sustainable Environment & Essential Needs
- Energy & Industrial Leadership
- Economies of the Future
For a comprehensive understanding of KAUST's strategic vision, please refer to the following link:
About the PSE Division and KAUST
The Physical Science and Engineering Division comprises seven Degree Programs: Material Science and Engineering, Applied Physics, Earth Science and Engineering, Energy Resources and Petroleum Engineering, Chemistry, Chemical Engineering, and Mechanical Engineering. These disciplines provide the foundation for our Division's quest to address some of the major challenges that we face in the world today, including those related to energy and the environment. Specifically, our faculty members and their research teams work on topics as diverse as: renewable energy, photovoltaics, porous materials for carbon capture and membranes, clean combustion, atmospheric modeling, new polymers and composite for smart materials and structures, catalysis and catalytic processes.
KAUST is an international graduate research university dedicated to advancing science and technology through interdisciplinary research, education, and innovation. Located in Saudi Arabia, on the western shores of the Red Sea, KAUST offers superb research facilities, generous baseline research funding, and internationally competitive salaries, together with unmatched living conditions for individuals and families. More information about KAUST academic programs and research activities are available at:
A Ph.D. in Chemical Engineering or a closely related discipline is required. Proven track record in managing a research group as well as publishing high-impact papers.
Teaching and service responsibilities
Commitment to high-quality teaching at the graduate level, including two courses per academic year. Active service to KAUST on all aspects of academic life.
Research Responsibilities
The University offers access to multiple sources of research funding to its Principal Investigators. The successful applicant should have an established record of publishing high-impact papers, and is expected to create a thriving research program including engaging in national and international scientific collaborations.
Application InstructionsApplication Instructions
Applicants are required to complete an online application form using the Interfolio online application system ). To prevent any delays in reviewing your application, you will need to upload the following materials:
- a cover letter, introducing your candidacy, and explicitly stating both the position and the rank (Assistant, Associate, Full) that the candidate is applying for, is required. The rank must be consistent with the candidate experience,
- up-to-date curriculum vita which includes full publication list,
- statement of research interests,
- statement of teaching interests,
- a list of the names/affiliation and contact details of at least six potential referees,
- copies of most relevant publications (maximum of five),
- two citation reports (Web of Science and Scopus).
PLEASE NOTE: Only complete applications submitted through the online application system will be considered. Applications will be evaluated as soon as they are received and will receive full consideration until the positions are filled.
Application ProcessThis institution is using Interfolio's Faculty Search to conduct this search. Applicants to this position receive a free Dossier account and can send all application materials, including confidential letters of recommendation, free of charge.
Business Process Controller
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In a world of possibilities, pursue one with endless opportunities. Imagine Next
When it comes to what you want in your career, if you can imagine it, you can do it at Parsons. Imagine a career working with intelligent, diverse people sharing a common quest. Imagine a workplace where you can be yourself. Where you can thrive. Where you can find your next, right now. We've got what you're looking for.
Job Description:
Parsons is looking for an amazingly talented Business Process Controller to join our Facility Management team on the Qiddiya project.
In this role you will coordinate the Data Information System and Project document and records management services for the Facility Management sector.
What You'll Be Doing:
- Monitors and controls the Facilities and Buildings processes, policies and procedures to ensure efficiency and quality .
- Performs quality assurance checks and addresses any discrepancies.
- Collaborates with team members to meet production targets and ensure safety protocols are followed.
- Reviews Document Control Compliance and submitting Project Documents and tracking the workflows and following up on overdue documents.
- Provides technical guidance to lower-level staff assigned to the Document Control department.
- Prioritizes, assigns and monitors workload to ensure project deliverables meet schedule. Establishes clear/concise work standards and goals for staff.
- Provides training and development, reviews work produced, completes performance evaluations, conducts employee counseling, and takes corrective action as necessary.
- Resolves non-routine help desk issues and inquiries related to document controls (e.g., resolving access issues).
- Provides on-demand request services to the PM, delivery order managers, functional group leads, and staff. Some examples: (1) providing labor forecast reports to delivery order managers on anticipated document control support requirements; (2) creating/formatting customized electronic libraries in SharePoint for collaboration and document management.
- Identifies and coordinates document control resources to support program team members, and serves as a liaison to client counterparts.
- Administers and maintains mailbox traffic, electronic documentation, incoming record logs, project library, distribution lists, and permissions and security groups.
- Provides backup support to document control staff for processing daily incoming mailbox traffic.
What Required Skills You'll Bring:
- Diploma or Bachelors in any discipline. (or equivalent)
- Min. 8 years of related work experience.
- Expertise in Aconex and EDMS is a must. Experience in Power BI a plus.
- Knowledgeable of document control work processes and utilization of electronic systems for document management, as well as corporate procedures related to document management.
- Must also possess a thorough knowledge of database concepts, project-related software, and the ability to train others in its use.
What Desired Skills You'll Bring:
- Motivated, team player that is self sufficient and understands the importance of quality and compliance with document control procedures
- Ability to perform in a lead capacity, excellent written and oral communication skills, and a thorough knowledge of industry practices and company policies and procedures are required.
Parsons equally employs representation at all job levels no matter the race, color, religion, sex (including pregnancy), national origin, age, disability or genetic information.
We truly invest and care about our employee's wellbeing and provide endless growth opportunities as the sky is the limit, so aim for the stars Imagine next and join the Parsons quest—APPLY TODAY
Parsons is aware of fraudulent recruitment practices. To learn more about recruitment fraud and how to report it, please refer to .
Business Process Analyst
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Are you a process wizard ready to transform chaos into streamlined success? We're hiring a Process Optimization Engineer with 4-5 years of hands-on experience to supercharge our operations.
Your Mission:
Analyze "as-is" workflows, pinpoint gaps, and architect "to-be" designs using BPMN. Eliminate redundancies, deploy automations with RPA/AI tools like UiPath & Celonis, and lead implementations for seamless rollouts.
Must-Haves:
Mastery in BPM tools (Camunda, ARIS), Agile/Lean, sharp analytics, and team orchestration. Arabic fluency? That's our top priority
Position Overview
We seek a skilled Process Optimization Engineer for our operations team. You will analyze, redesign, and optimize business processes to boost efficiency. Focus on spotting inefficiencies, closing gaps between current and future states, and driving improvements via workflows, automation, and new technologies. Expect hands-on implementation and cross-team collaboration for real results. Enjoy a collaborative environment, growth opportunities, competitive pay, benefits, and flexible work—impacting global efficiency with top tools
Key Responsibilities
- Analyze current systems, processes, and workflows to map the "as-is" state
- Partner with stakeholders to define the "to-be" state, pinpoint gaps and redundancies
- Capture gaps and recommendations in detailed reports using BPMN for vivid visuals
- Architect streamlined workflows and designs to eliminate redundancy and elevate efficiency
- Identify and integrate automation tools with cutting-edge tech to automate repetitive tasks
- Spearhead improvements through prototyping, piloting, and full rollout
- Direct implementation teams in testing, resolving issues, and refining for seamless adoption
- Measure post-launch metrics, harvest feedback, and iterate designs for sustained impact
- Track trends in process design, BPM tools (e.g., Camunda, Bizagi, Visio), and tech like AI mining, RPA, and low-code platforms
- Coach junior team members and disseminate best practices in optimization
Qualifications and Requirement
- Bachelor's in Industrial Engineering, BPM, Computer Science, or related field. BPM certs (e.g., CBPP, BPMN 2.0) preferred
- 4-5 years as a Process Engineer, with proven process analysis and optimization achievements; mastery in full process lifecycle, from evaluation to deployment
- Excel in BPMN for modeling and visualizing workflows; command process design, gap analysis, root cause detection, and redundancy elimination
- Leverage BPM tools (e.g., ARIS, Lucidchart, Signavio) for modeling and documentation; harness optimization tech like Celonis mining, UiPath RPA, and digital enablers
- Apply sharp analytical and problem-solving skills to convert needs into solutions; excel in communication to orchestrate teams during testing and rollout
- Master Agile or Lean methodologies to propel process projects; prioritize Arabic fluency (spoken/written)
Manager - Business Process Management
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Overview
Arthur Lawrence is urgently looking for a Manager – Business Process Management for a client in Riyadh, KSA. Kindly review the Job requirements below. Your immediate application will enable us to place you successfully.
Qualifications- 7+ years of experience in business process management & improvement
- Experienced in banking policies & procedures, project management, strategic planning, and financial management
- Proficiency in reporting, documentation, and technical analysis
- Bachelors/Masters degree in finance, banking or a related field
Arthur Lawrence is a management and technology consulting firm providing enterprise-wide business transformation and business applications implementation services. Our in-depth technical knowledge and broad experience of working with world-class companies enables organizations to leverage our capabilities in developing winning strategies and cost-effective solutions.
We are an UN Women Empowerment Principal Signatory and are certified from National Minority Supplier Development Council.
Acknowledgements from Industry Peers- Winner of Entrepreneur 360 Award (2019).
- IAOP Award; Ranked in top 100 internationally.
- Arthur Lawrence ranked within the Inc 5000 twice in 2016 and 2017 as one of the fastest growing companies in America.
- Named one of the top ten fastest growing businesses in Houston in 2016.
- Ranked 25th in the HBJ’s Fast 100 Private Companies Award in 2017.
We rely on the seven core values that we believe enable us to deliver quality for our consultants and clients: Education, Integrity, Value Creation, Collaboration, Best Client, Best People and Stewardship. Through strict adherence to these core values, we have achieved success beyond all documented forecasts and anticipation.
#J-18808-LjbffrDesign Business Process Expert
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- Fixed-Term Contract / Project Management
Assystem is an international company with one mission: accelerate the energy transition around the world.
Finding solutions to climate change is the priority of the 21st century, and means switching to low-carbon energy. At Assystem, our mission is to accelerate the energy transition worldwide. To achieve this, our 7,500 Switchers combine their historical engineering expertise and project management with digital technologies.
In our 12 countries (Europe, Middle East, Asia) of operation, we are working on the production and distribution of low-carbon electricity, through the development of nuclear and renewable energies. We are also supporting the modernisation and development of energy grids, managing the setup and siting for new transmission and distribution networks, and using hydrogen to decarbonise the transport and industry sectors.
Job DescriptionJob Description:
The Design Business Process Expert role is responsible for conducting thorough stakeholder interviews and gathering crucial information to develop IT Solution Tools-oriented Process Mapping and Process Workflow Diagrams. It is of utmost importance to ensure the seamless integration of users’ Business Requirements, with a primary focus on the PLAN and DO phases, working closely with the infrastructure implementation team. As a vital member of the QA Team with a good experience in both engineering and energy projects, the Design Business Process Expert will play a pivotal role in collecting Business Process information, preparing Workflow Diagrams, and suggesting appropriate IT Platform Solutions. By proactively addressing Integration and Software constraints upfront, the employee will minimize the necessity for frequent Workflow Diagram updates, thereby fostering a streamlined approach in defining Business Process Requirements during Phase II A. Additionally, the role involves overseeing the completion of IMS documentation for Digitalization on a Platform and ensuring readiness for IMS PHASE I and II Processes Workflow Diagrams implementation within the automated Software of the IT Infrastructure.
Key Responsibilities and Accountabilities:
- Strategically gather information from stakeholders to develop and refine IT Solution Tools for effective Process Mapping and Workflow Diagrams.
- Ensure the full integration of user business requirements, aligning IT solutions with project objectives.
- Work collaboratively with the infrastructure implementation team during the PLAN and DO phases to ensure cohesive project progression.
- Advise on and implement suitable IT Platform Solutions, addressing any integration and software constraints proactively.
- Manage the completion and readiness of IMS documentation for digitalization, ensuring that IMS PHASE I and II processes are prepared for seamless integration within the IT infrastructure.
Qualifications:
- Bachelor’s degree in engineering, Computer Science, or related field required.
- Professional certification in Project Management or Business Process Management is preferred.
Work Experience:
- Minimum of 10 years’ experience in IT infrastructure projects, with extensive involvement in process mapping and business analysis.
- Previous experience in energy projects or similar high-stake environments is highly desirable.
Required Skills and Personality:
- Exceptional analytical and problem-solving skills.
- Proficiency in data management and workflow design software.
- Strong communication and interpersonal skills to effectively interact with all levels of the organization.
- Demonstrates strong leadership and decision-making capabilities.
- High level of integrity and professionalism.
- Adaptable and capable of working under pressure in a fast-paced environment.
Security clearance:
This role requires the successful candidate to hold a minimum of a Security Check (SC) clearance without any caveats to that clearance.
Due to the nature of work this role will be delivering and for the protection of certain assets, the successful candidate has to be a UK national or in MoD approved cases a Dual National from a non-ITAR country.
We are committed to equal treatment of candidates and promote, as well as foster all forms of diversity within our company. We believe that bringing together people with different backgrounds and perspectives is essential for creating innovative and impactful solutions. Skills, talent, and our people’s ability to dare are the only things that matter! Bring your unique contributions and help us shape the future.
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Business Process Management Consultant
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Position Objective:
The Business Process Management (BPM) Consultant is responsible for evaluating, designing, and optimizing organizational processes to improve efficiency, compliance, and alignment with international best practices. The role involves process assessment, documentation, benchmarking, policy development, performance monitoring, and capability building for sustainable process management.
Job Description & Responsibilities:
- Evaluate and analyze current business processes, procedures, and related policies to identify gaps, redundancies, and opportunities.
- Design and document new or improved business processes aligned with organizational goals using BPM standards (e.g., BPMN).
- Draft, review, and update process-related policies and procedural manuals to ensure clarity and compliance.
- Conduct benchmarking activities to align internal processes with industry best practices (APQC, ISO, EFQM).
- Recommend and implement process optimization strategies to enhance efficiency and reduce waste.
- Support process changes, monitor outcomes, and measure results through KPIs and dashboards.
- Provide coaching and knowledge-transfer sessions to internal teams to strengthen BPM capabilities.
- Encourage adoption of continuous improvement practices and accountability across departments.
Qualifications & Experience:
- Bachelor's degree in Industrial Engineering, Business Administration, Quality Management, or related field (Master's degree preferred).
- Minimum 10 years of hands-on experience in BPM, process improvement, and policy development.
- Professional certifications preferred: Lean Six Sigma, CBPA, BPM, PMP, ISO.
- Proven experience with process modeling tools (especially ARIS) and strong skills in Microsoft Excel, PowerPoint, and Visio.
- Deep knowledge of international standards and frameworks such as APQC and ISO 9001.
- Strong analytical, documentation, and process design skills.
- Prior experience in government or semi-government entities with knowledge of governance and public sector operations.
- Fluent in Arabic and English (Arabic mandatory).
Business Process Outsourcing Manager
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Company Description
Leader Investment Group (LIG) is a multinational corporation and a global leader in Management Consultation, Executive Consultation, Digital Transformation, and IT. LIG specializes in helping businesses modernize through Business Process Solutions, IT Solutions, and Digital Transformation. We offer industry-based consultative approaches tailored to address business challenges, serving a variety of industries in the Middle East. Our strategic consultancy services are designed to meet the unique needs of enterprise firms worldwide. LIG has offices in Saudi Arabia, UK, USA, India, and Egypt.
Role Description
This is a full-time, on-site role located in Riyadh for a Business Process Outsourcing Manager. The role involves overseeing and managing business process outsourcing activities, developing strategies to improve business processes, conducting data analysis, and ensuring effective communication with stakeholders. The manager will also handle finance-related tasks and ensure outsourcing activities align with company objectives and regulatory standards.
Client Engagement & Project Handover
People & Process Management
Operational Delivery
Continuous Improvement & Efficiency
Client Satisfaction & Reporting
Qualifications
- Business Process and Outsourcing experience
- Strong Analytical Skills to analyze data and develop effective business strategies
- Excellent Communication skills for interacting with stakeholders and managing teams
- Finance knowledge to handle finance-related tasks and ensure regulatory compliance
- Proven leadership and management skills
- Bachelor's degree in business administration, Finance, or related field
- Relevant industry certifications are a plus
Senior Business Process Analyst
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Job Title: Senior Business Process Analyst (ARIS Expert)
Location: Riyadh, Saudi Arabia
Job Summary:
We are seeking a skilled and detail-oriented
Senior Business Process Analyst
with hands-on experience in
ARIS
for enterprise process modeling, optimization and a solid understanding of
financial regulations
and the
capital markets landscape in Saudi Arabia
. This role plays a critical part in designing, optimizing, and governing business processes in alignment with
CMA (Capital Market Authority)
regulations and industry best practices.
You will collaborate with cross-functional teams, gather business requirements, and support digital transformation by translating complex workflows into structured, standardized process models.
Key Responsibilities:
- Lead end-to end
business process modeling
initiatives using
ARIS
to document, analyze, and optimize current and future state processes. - Facilitate workshops and interviews with stakeholders to gather process requirements, pain points, and improvement opportunities.
- Design and maintain standardized process models using
ARIS BPA
methodology and industry-standard frameworks (e.g., BPMN 2.0). - Work closely with business and IT teams to align process designs with system capabilities and project goals.
- Analyze process performance using KPIs and identify bottlenecks, redundancies, and compliance gaps.
- Develop and maintain a centralized
process repository
in ARIS to ensure accessibility, governance, and traceability. - Ensure compliance with internal control frameworks, regulatory requirements, and quality standards.
- Support change management initiatives related to business process changes.
- Train and support business users in understanding and utilizing ARIS models for better decision-making and transparency.
Required Qualifications:
- Bachelor's degree in Business Administration, Computer Science, Industrial Engineering, or a related field.
- 4+ years of experience in
Business Process Analysis
, including at least
3 years of experience working with ARIS
. - Proven expertise in
ARIS Designer, ARIS Architect
, and
ARIS Publisher
. - Strong knowledge of
BPMN 2.0
, process governance, and lifecycle management. - Experience in process improvement methodologies (Lean, Six Sigma, Kaizen, etc.).
- Strong analytical and documentation skills with attention to detail.
- Excellent communication and stakeholder engagement skills.
- Experience working in
Agile
,
DevOps
, or
digital transformation
environments.
Preferred Qualifications:
- ARIS certification or formal training in ARIS toolset.
- Experience with process mining tools (e.g., ARIS Process Mining, Celonis).
- Knowledge of enterprise architecture (EA) frameworks like
TOGAF
,
Zachman
, or
BIZBOK
. - Familiarity with
compliance and regulatory frameworks
(ISO, SOX, GDPR, CMA, etc.). - Experience in industries such as
financial services
,
Capital Market, Banking
or
government
.
Soft Skills:
- Strong problem-solving and critical-thinking ability.
- Ability to handle multiple priorities and projects simultaneously.
- Highly organized and process-driven mindset.
- Influential team player with leadership potential.