6 Wellness Director jobs in Saudi Arabia

We are seeking a skilled Benefits Manager to develop and oversee our employee benefits programs. The ideal candidate will:

1. Develop and implement a comprehensive benefits strategy aligned with the organization's goals, culture, and employee needs.
2. Conduct regular assessments of benefits offerings to identify areas for improvement and innovation.
3. Collaborate with HR leadership to determine appropriate benefit offerings and levels.
4. Design, implement, and administer various benefits programs, ensuring compliance with all applicable Saudi Arabian labor laws and regulations.
5. Manage relationships with external benefit providers and vendors.
6. Monitor and control benefits costs to align with the organization’s budget.
7. Explore opportunities to enhance benefits without compromising employee satisfaction and engagement.
8. Negotiate favorable terms with benefits providers.
9. Develop and implement effective communication strategies to educate employees about benefits programs and entitlements.
10. Provide ongoing support and guidance to employees regarding benefits enrollment, claims, and changes.
11. Lead and manage a benefits team, providing mentorship, coaching, and development opportunities.

• Masters or Bachelor's degree in Human Resources, Business Administration, or a related field.
• Minimum of 9-12 years of experience in benefits management, including at least 3 years in a leadership role.
• Strong understanding of Saudi Arabian labor laws and regulations related to benefits.
• Proven track record of developing and implementing effective benefits programs.
• Excellent analytical, problem-solving, and decision-making skills.
• Strong communication and interpersonal skills.
• Ability to manage multiple projects and prioritize tasks effectively.
• Proficiency in Microsoft Office Suite and HR management systems.

• Develop and implement a comprehensive benefits strategy that supports the organization's goals, culture, and employee needs.
• Conduct regular benefits assessments to identify areas for improvement and innovation.
• Collaborate with HR leadership to determine appropriate benefit offerings and levels.
• Oversee the design, implementation, and administration of various benefits programs, including:
• Ensure compliance with all applicable Saudi Arabian labor laws and regulations.
• Manage relationships with external benefit providers and vendors.
• Monitor and control benefits costs to ensure they align with the organization's budget.
• Explore opportunities without compromising employee satisfaction and engagement.
• Negotiate favorable terms with benefits providers.

• Develop and implement effective communication strategies to educate employees about benefits programs and their entitlements.
• Provide ongoing support and guidance to employees regarding benefits enrollment, claims, and changes.

• Lead and manage a team, providing mentorship, coaching, and development opportunities.

• Masters or Bachelor's degree in Human Resources, Business Administration, or a related field.
• Minimum 9 -12 years of experience in benefits management, with at least 3 years in a leadership role.
• Strong understanding of Saudi Arabian labor laws and regulations, particularly related to benefits.
• Proven track record of developing and implementing effective benefits programs.
• Excellent analytical, problem-solving, and decision-making skills.
• Strong communication and interpersonal skills.
• Ability to manage multiple projects and prioritize tasks effectively.
• Proficiency in Microsoft Office Suite and HR management systems.

About Four Seasons

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

An architectural icon in the heart of Saudi Arabia’s vibrant capital soaring over the city in the iconic Kingdom Tower, Four Seasons Hotel Riyadh is a buzzing hub at the forefront of style and sophistication. Redesigned interiors bring authentic Saudi heritage and craftsmanship to life, while our distinguished team provides a bespoke experience through thoughtful, personalized service and hospitality.

The Director of Spa & Wellness at Four Seasons Hotel Riyadh is a visionary and strategic leader responsible for overseeing the operation, innovation, and guest experience of the hotel’s luxury spa and wellness programs. This individual ensures excellence in service, drives financial success, mentors a high-performing team, and positions the spa as a market leader in holistic well-being in the Kingdom of Saudi Arabia.

• Lead, mentor, and inspire a diverse spa and wellness team, promoting excellence and alignment with Four Seasons’ service culture.
• Develop and implement the strategic vision for the spa, aligned with global wellness trends and regional market needs.
• Represent the spa in executive leadership meetings and collaborate across departments to integrate wellness into the overall guest journey.

• Ensure day-to-day operations meet brand standards and local health and safety regulations.
• Maintain world-class cleanliness, ambiance, and functionality of spa facilities in coordination with Engineering and Housekeeping.
• Conduct regular quality audits, risk assessments, and operational reviews to uphold a five-star experience.

• Partner with Learning & Development to provide continuous training, coaching, and development for therapists, attendants, and wellness practitioners.
• Oversee recruitment and retention of top-tier talent, including specialists in massage therapy, holistic practices, and aesthetics

• Engage with VIPs and regular guests to ensure customized wellness journeys and collect feedback for continuous improvement.
• Champion the creation of bespoke experiences, signature rituals, and integrated wellness solutions across the property.

• Develop and manage annual budgets, forecasts, and monthly performance reports.
• Drive revenue through innovative spa packages, memberships, service upgrades, and retail sales strategies.
• Monitor inventory, payroll, and expense controls to ensure profitability and operational efficiency.

• Collaborate with Marketing and PR to craft targeted campaigns promoting spa offerings and wellness initiatives.
• Act as a brand ambassador locally and internationally, enhancing the profile of Four Seasons Riyadh as a wellness destination.

• Stay abreast of wellness trends including holistic therapies, wellness tech, lifestyle medicine, and alternative treatments.
• Curate forward-thinking spa menus and retail offerings tailored to guest needs in the Riyadh market.
• Guide decisions on product partnerships, wellness collaborations, and programming initiatives.

Whist working for the Company there will be access to a wide variety of confidential information concerning the Company, guests and employees. It is vital that all such information remains confidential and must not be disclosed to anyone outside the Company, guests and employees, unless otherwise stated. Please refer to the Employee Handbook for full policy details

Join to apply for the Director of Spa & Wellness role at Four Seasons Hotels and Resorts

Join to apply for the Director of Spa & Wellness role at Four Seasons Hotels and Resorts

About Four Seasons

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

About Four Seasons

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

An architectural icon in the heart of Saudi Arabia’s vibrant capital soaring over the city in the iconic Kingdom Tower, Four Seasons Hotel Riyadh is a buzzing hub at the forefront of style and sophistication. Redesigned interiors bring authentic Saudi heritage and craftsmanship to life, while our distinguished team provides a bespoke experience through thoughtful, personalized service and hospitality.

The Role of the Director of Spa

The Director of Spa & Wellness at Four Seasons Hotel Riyadh is a visionary and strategic leader responsible for overseeing the operation, innovation, and guest experience of the hotel’s luxury spa and wellness programs. This individual ensures excellence in service, drives financial success, mentors a high-performing team, and positions the spa as a market leader in holistic well-being in the Kingdom of Saudi Arabia.

Main Tasks And Responsibilities

Leadership & Strategy

• Lead, mentor, and inspire a diverse spa and wellness team, promoting excellence and alignment with Four Seasons’ service culture.
• Develop and implement the strategic vision for the spa, aligned with global wellness trends and regional market needs.
• Represent the spa in executive leadership meetings and collaborate across departments to integrate wellness into the overall guest journey.
  
  

• Ensure day-to-day operations meet brand standards and local health and safety regulations.
• Maintain world-class cleanliness, ambiance, and functionality of spa facilities in coordination with Engineering and Housekeeping.
• Conduct regular quality audits, risk assessments, and operational reviews to uphold a five-star experience.
  
  

• Partner with Learning & Development to provide continuous training, coaching, and development for therapists, attendants, and wellness practitioners.
• Oversee recruitment and retention of top-tier talent, including specialists in massage therapy, holistic practices, and aesthetics
  
  

• Engage with VIPs and regular guests to ensure customized wellness journeys and collect feedback for continuous improvement.
• Champion the creation of bespoke experiences, signature rituals, and integrated wellness solutions across the property.
  
  

• Develop and manage annual budgets, forecasts, and monthly performance reports.
• Drive revenue through innovative spa packages, memberships, service upgrades, and retail sales strategies.
• Monitor inventory, payroll, and expense controls to ensure profitability and operational efficiency.
  
  

• Collaborate with Marketing and PR to craft targeted campaigns promoting spa offerings and wellness initiatives.
• Act as a brand ambassador locally and internationally, enhancing the profile of Four Seasons Riyadh as a wellness destination.
  
  

• Stay abreast of wellness trends including holistic therapies, wellness tech, lifestyle medicine, and alternative treatments.
• Curate forward-thinking spa menus and retail offerings tailored to guest needs in the Riyadh market.
• Guide decisions on product partnerships, wellness collaborations, and programming initiatives.
  
  

• Whist working for the Company there will be access to a wide variety of confidential information concerning the Company, guests and employees. It is vital that all such information remains confidential and must not be disclosed to anyone outside the Company, guests and employees, unless otherwise stated. Please refer to the Employee Handbook for full policy details

• Seniority level Not Applicable

• Employment type Full-time

• Job function Customer Service
• Industries Travel Arrangements and Hospitality

Referrals increase your chances of interviewing at Four Seasons Hotels and Resorts by 2x

Get notified about new Wellness Director jobs in Riyadh, Riyadh, Saudi Arabia .

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

Overview

The Spa & Wellness Manager is responsible for curating and delivering an exceptional wellness journey at Raffles& Fairmont, seamlessly integrating the spa, fitness, and overall well-being offerings for guests and colleagues. This leadership role ensures the highest standards of personalized service, brand alignment, financial performance, and team development. As a Raffles & Fairmont brand ambassador, the Spa & Wellness Manager brings emotional luxury to life through thoughtful rituals, holistic programs, and unforgettable moments of care.

• 1. Strategic Leadership
• Develop and implement a holistic wellness strategy that aligns with Raffles & Fairmontultra-luxury positioning and wellness philosophy.
• Lead business planning, annual budgeting, and capex development for the Spa & Wellness division.
• Create long-term vision for spa and wellness innovation, including new treatments, retail concepts, and lifestyle experiences.
• Actively participate in hotel executive and wellness cluster meetings.
• 2. Operational Excellence
• Oversee all areas of spa operations: treatments, wellness therapies, fitness, relaxation areas, guest journey, and retail.
• Ensure daily operational excellence through regular walkthroughs, LQA audits, ALLSafe protocols, and preventive maintenance coordination.
• Develop and implement SOPs to ensure consistency, safety, hygiene, and service quality.
• 3. Guest Experience & Personalization
• Design and implement unique wellness experiences that reflect the local culture and the Raffles & Fairmont Emotional Wellbeing pillars.
• Personalize guest journeys through pre-arrival profiling, in-treatment customization, and post-stay recommendations.
• Lead VIP coordination, guest recovery, and guest preference mapping.
• 4. Team Leadership & Culture
• Recruit, train, and mentor a passionate and professional wellness team, fostering a culture of care and excellence.
• Conduct regular performance reviews, development plans, and team engagement sessions.
• Align team behaviors with Raffles & Fairmontvalues, ensuring cultural and emotional intelligence in all interactions.
• Lead departmental briefings, wellness education, and cross-training programs.
• 5. Financial & Revenue Management
• Manage spa P&L, including forecasting, budgeting, and achieving targeted revenues and GOP.
• Oversee inventory, procurement, and cost controls for treatments, linen, uniforms, and retail.
• Implement strategic promotions, upselling training, and dynamic pricing.
• Collaborate with Revenue and Marketing teams to drive wellness revenue channels (e.g., packages, retail, memberships).
• 6. Sales, Marketing & Branding
• Drive annual wellness marketing calendar, including events, retreats, seasonal offers, and partnerships.
• Ensure alignment with Raffles brand standards across all collateral, signage, and treatment menus.
• Represent Spa & Wellness in media opportunities, VIP briefings, and site inspections.
• Partner with PR and marketing for local and international brand exposure.
• 7. Sustainability & Compliance
• Ensure the use of sustainable products, reduce single-use plastics, optimize energy and water consumption, and promote environmental awareness among the team to deliver responsible luxury in every guest experience.
• Ensure full compliance with ALL Safe standards, hygiene protocols, and health regulations.
• Coordinate emergency and safety training specific to spa and fitness environments.

• Understanding of ultra-luxury guest expectations and brand alignment.
• Experience in project coordination, scheduling, and document control during pre-opening stages.
• Experience in Pre- Opening is a must.
• A proactive, anticipatory approach with a strong sense of ownership and accountability.
• Impeccable grooming and personal presentation aligned with luxury standards.