165 Weekend Availability jobs in Saudi Arabia

We Are PepsiCo

PepsiCo products are enjoyed by consumers more than one billion times a day in more than 200 countries and territories around the world. PepsiCo generated more than $79 billion in net revenue in 2021, driven by a complementary beverage and convenient foods portfolio that includes LAY’S ️, DORITOS ️, CHEETOS ️, GATORADE ️, PEPSI ️, QUAKER ️ and more. PepsiCo's product portfolio includes a wide range of enjoyable foods and beverages, including many iconic brands that generate more than $1 billion each in estimated annual retail sales.

Guiding PepsiCo is our vision to Be the Global Leader in Beverages and Convenient Foods by Winning with PepsiCo Positive (pep+). pep+ is our strategic end-to-end transformation that puts sustainability and human capital at the center of how we will create value and growth by operating within planetary boundaries and inspiring positive change for planet and people.

Our employees drive our culture. No two days are the same; we are dynamic and full of passionate teams that embrace new ideas through our collaborative spirit. At PepsiCo, we know that our company can only succeed when our associates and the society we serve flourishes. We are committed to fostering a diverse workforce by creating a collaborative, equitable and inclusive space where everyone, regardless of what we look like, where we come from or who we love, has a voice. At PepsiCo we create a Space to be y( )u.

“We are an equal opportunity employer and comply with the with the global human rights policies and equality laws in the countries we operate in, we valuediversity at our company; it is an essential part of our success. We do not discriminate on the basis of age, pregnancy or marital/civil partnerships,religion or belief,gender, disability and we are Mowaamah -GOLD certified in Saudi.”

Learn more about our culture and life at PepsiCo:

Job Overview:

Ensure all sales targets both short term and long term for the area/location are met. • Supervise SSFL DC/Stockiest various routes through route visits targets and ensure that each sales representative compliance with the SSFL execution standards as well as the proper way of achieving the targets. • Leading and developing sales team. • Leading sales productivity. • Achieve and exceed sales fundamentals and volume targets by implementing company plans. • Update database to measure area’s performance against key business objectives. Use this data to analyse the business and develop future action plans. • Work on volume forecasting for his areas and channels. • Work with Stockiest to improve customer service and execution efficiency. • Supervise field sales teams for location in accordance with sales plans to achieve/exceed objectives in terms of execution, gross and net revenues, market share and people development targets.

• Organize, control and motivate sales representatives to achieve sales targets within the agreed targets by applying SSFL sales standards.
• Conduct and compliance with FLSMP; work-with and Route Control weekly, 1:1 sessions and formal weekly meetings.
• Ensure HH Integrity by examine reports and taking actions.
• Regular market visits to monitor changes in the market situation and legislative requirements and communicate these fluctuations on the proper timing to the Regional/Sales manager for decision making.
• Ensure the company’s product promotional plans are understood and implemented in the right time & at the right place across all routes.
• Conduct all the administrative transactions for the location (Stock, Returnable Cases, daily sales invoicing cycle etc.)
• Organize, control and motivate team to achieve sales targets within the agreed profit margins.
• Select, train, develop and follow-up sales personnel to the standards (FLSMP) necessary to meet the current and long term needs of the department.
• Ensure all RSR’s compliance with OOR (Ownership on Route) by regular follow-up and on job coaching.
• Field Performance Management by (Adaptation of Optimized Routes, Managing POP materials, Stand Planning,
• Preparing RSR turnover follow up reports, Applying Code of Conduct, RSRs' PepsiCo values awareness).
• Develop strong relationship with stockiest and Key wholesale and OT customers within the location, this will include coordinating with the stockiest on all call coverage & customer service standards.
• Ensure the company’s product development & promotional plans are understood and implemented at all levels togive the optimum level of impact.
• Expanding distribution within the area as per AOP business plan.
• Ensure proper execution for all new product initiatives.
• Ensure proper execution of all merchandising and operational priorities.
• Key Field Sales KPI's to include: reaching distribution targets (depth and breadth - capture additional points of sale); Upgrading execution on primary placements both in quantitative approach (space fair share) and qualitative approach (location + appearance); Upgrading execution on secondary placements - double the number of secondary placements per point of sale; implementing price and promotions strategies.
• Supervise administrative & control agenda within the field to include maintaining control over the main KPIs - ensure the Execution of KPI's per Store; ensure effective monitoring and processes are in place in all levels of the organization, providing recommendations for and insure timely implementation; create, implement and insure compliance with accounting, inventory, and control procedures; resolve service & supply issues with affected parties; design and report the results/activities of the sales force to Regional/Sales manager.
• Report competitive activities to the Regional/Sales Manager as and when it happens.
• Compliance with SSFL Control Agenda & Control Responsibilities.

Key control accountabilities includes:

• Periodic review of sales document (DN, invoice) is conducted to ensure that they are signed off by the customer as
• a proof that they have accepted the ownership of the goods; control #:(SFOTCSDOPMK25) (006SFOTCSDOPMK ).
• Sales orders created in the system are checked by an independent person to ensure that the orders created are valid and accurate; control #: (SFOTCSDOPMK32).
• Review of KPI report around sales and stales performance of salespeople; control #: (SFOTCSDOPMK33).

- 3-6 years of sales field experience in FMCG- Very Good English and Arabic language skills- No travel restrictions - Strong computer skills (Word, excel, PowerPoint, outlook crucial)- Results Driven (results based on specific efficiency and productivity KPIs within predefined time frames)- Customer Focus (Service to sales concept)- Thinking Skills (Trend, data, events analysis to draw sound conclusions)- Developing and Supporting The Team (Actively improves others’ skills, cooperate effectively, diplomatic conflict handler)- Persuasive Communication (Clear, fluent concise communication, gaining agreement and commitment)- Integrity (Mutual trust, consistent with company ethics and values)- BA degree & Computer Literacy (Windows applications)

We Are PepsiCo

PepsiCo products are enjoyed by consumers more than one billion times a day in more than 200 countries and territories around the world. PepsiCo generated more than $79 billion in net revenue in 2021, driven by a complementary beverage and convenient foods portfolio that includes LAY’S ️, DORITOS ️, CHEETOS ️, GATORADE ️, PEPSI ️, QUAKER ️ and more. PepsiCo's product portfolio includes a wide range of enjoyable foods and beverages, including many iconic brands that generate more than $1 billion each in estimated annual retail sales.

Guiding PepsiCo is our vision to Be the Global Leader in Beverages and Convenient Foods by Winning with PepsiCo Positive (pep+). pep+ is our strategic end-to-end transformation that puts sustainability and human capital at the center of how we will create value and growth by operating within planetary boundaries and inspiring positive change for planet and people.

Our employees drive our culture. No two days are the same; we are dynamic and full of passionate teams that embrace new ideas through our collaborative spirit. At PepsiCo, we know that our company can only succeed when our associates and the society we serve flourishes. We are committed to fostering a diverse workforce by creating a collaborative, equitable and inclusive space where everyone, regardless of what we look like, where we come from or who we love, has a voice. At PepsiCo we create a Space to be y( )u.

“We are an equal opportunity employer and comply with the with the global human rights policies and equality laws in the countries we operate in, we valuediversity at our company; it is an essential part of our success. We do not discriminate on the basis of age, pregnancy or marital/civil partnerships,religion or belief,gender, disability and we are Mowaamah -GOLD certified in Saudi.”

Learn more about our culture and life at PepsiCo:

Job Overview:

Ensure all sales targets both short term and long term for the area/location are met. • Supervise SSFL DC/Stockiest various routes through route visits targets and ensure that each sales representative compliance with the SSFL execution standards as well as the proper way of achieving the targets.• Leading and developing sales team.• Leading sales productivity.• Achieve and exceed sales fundamentals and volume targets by implementing company plans.• Update database to measure area’s performance against key business objectives. Use this data to analyse the business and develop future action plans. • Work on volume forecasting for his areas and channels. • Work with Stockiest to improve customer service and execution efficiency. • Supervise field sales teams for location in accordance with sales plans to achieve/exceed objectives in terms of execution, gross and net revenues, market share and people development targets.

• Organize, control and motivate sales representatives to achieve sales targets within the agreed targets by applying SSFL sales standards.
• Conduct and compliance with FLSMP; work-with and Route Control weekly, 1:1 sessions and formal weekly meetings.
• Ensure HH Integrity by examine reports and taking actions.
• Regular market visits to monitor changes in the market situation and legislative requirements and communicate these fluctuations on the proper timing to the Regional/Sales manager for decision making.
• Ensure the company’s product promotional plans are understood and implemented in the right time & at the right place across all routes.
• Conduct all the administrative transactions for the location (Stock, Returnable Cases, daily sales invoicing cycle etc.)
• Organize, control and motivate team to achieve sales targets within the agreed profit margins.
• Select, train, develop and follow-up sales personnel to the standards (FLSMP) necessary to meet the current and long term needs of the department.
• Ensure all RSR’s compliance with OOR (Ownership on Route) by regular follow-up and on job coaching.
• Field Performance Management by (Adaptation of Optimized Routes, Managing POP materials, Stand Planning,
• Preparing RSR turnover follow up reports, Applying Code of Conduct, RSRs' PepsiCo values awareness).
• Develop strong relationship with stockiest and Key wholesale and OT customers within the location, this will include coordinating with the stockiest on all call coverage & customer service standards.
• Ensure the company’s product development & promotional plans are understood and implemented at all levels togive the optimum level of impact.
• Expanding distribution within the area as per AOP business plan.
• Ensure proper execution for all new product initiatives.
• Ensure proper execution of all merchandising and operational priorities.
• Key Field Sales KPI's to include: reaching distribution targets (depth and breadth - capture additional points of sale); Upgrading execution on primary placements both in quantitative approach (space fair share) and qualitative approach (location + appearance); Upgrading execution on secondary placements - double the number of secondary placements per point of sale; implementing price and promotions strategies.
• Supervise administrative & control agenda within the field to include maintaining control over the main KPIs - ensure the Execution of KPI's per Store; ensure effective monitoring and processes are in place in all levels of the organization, providing recommendations for and insure timely implementation; create, implement and insure compliance with accounting, inventory, and control procedures; resolve service & supply issues with affected parties; design and report the results/activities of the sales force to Regional/Sales manager.
• Report competitive activities to the Regional/Sales Manager as and when it happens.
• Compliance with SSFL Control Agenda & Control Responsibilities.

Key control accountabilities includes:

• Periodic review of sales document (DN, invoice) is conducted to ensure that they are signed off by the customer as
• a proof that they have accepted the ownership of the goods; control #:(SFOTCSDOPMK25) (006SFOTCSDOPMK ).
• Sales orders created in the system are checked by an independent person to ensure that the orders created are valid and accurate; control #: (SFOTCSDOPMK32).
• Review of KPI report around sales and stales performance of salespeople; control #: (SFOTCSDOPMK33).

- 3-6 years of sales field experience in FMCG- Very Good English and Arabic language skills- No travel restrictions - Strong computer skills (Word, excel, PowerPoint, outlook crucial)- Results Driven (results based on specific efficiency and productivity KPIs within predefined time frames)- Customer Focus (Service to sales concept)- Thinking Skills (Trend, data, events analysis to draw sound conclusions)- Developing and Supporting The Team (Actively improves others’ skills, cooperate effectively, diplomatic conflict handler)- Persuasive Communication (Clear, fluent concise communication, gaining agreement and commitment)- Integrity (Mutual trust, consistent with company ethics and values)- BA degree & Computer Literacy (Windows applications)

Additional Locations: N/A

Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance

At Boston Scientific, we offer the opportunity to work with diverse, high-performing teams on important health industry challenges. We provide access to the latest tools, information, and training to support your skills and career development. Here, your ambitions are supported and encouraged.

Sales Assistant, ENDO - KSA

About The Role

We are seeking a motivated and enthusiastic Sales Assistant, ENDO to join our team in Saudi Arabia through the TAMHEER program . This role provides recent graduates with an exciting opportunity to apply their academic background in a practical healthcare setting, supporting initiatives that improve patient care and access to medical solutions.

Your Responsibilities Will Be

• Checking all orders upon receipt from the Accounts
• Verifying UPN/description, quantities/pack, and price
• Requesting IPAT from the sales team if needed
• Following up with Customer Service on order dispatch
• Following up with Operations on shelf life information sent by Customer Service
• Coordinating with Operations on rejected deliveries for redelivery or rescheduling
• Clearing back order reports to prioritize allocation
• Ensuring all back orders are completed and shipped
• Monitoring FT blocks and ensuring their release
• Maintaining clear communication with Customer Service on order status

What We’re Looking For

• Eligible for TAMHEER:
• Registered in TAQAT
• Not currently registered in GOSI
• No prior TAMHEER participation

• Excellent communication and interpersonal skills
• Native Arabic speaker with strong English written and verbal skills; additional languages are a plus
• Proactive, eager to learn, and passionate about improving patient lives
• Ability to engage with stakeholders locally and internationally
• Hands-on mindset and desire to execute tasks effectively

What We Offer

• Structured training through the TAMHEER program
• Exposure to a leading healthcare company and collaborative culture
• Opportunity to contribute to impactful healthcare projects
• Career development and hands-on learning in a clinical environment

Requisition ID: 608123

As a leader in medical science for over 40 years, Boston Scientific is committed to solving significant challenges with a deep care for human life. Our mission to advance science for life aims to transform lives through innovative solutions that improve patient outcomes, create value, and support our communities. We are dedicated to applying these values in all aspects of our global operations.

Choosing a career with Boston Scientific (NYSE: BSX) is more than just business — it’s personal. If you are a problem-solver with the imagination, determination, and spirit to make a difference, we encourage you to apply. We look forward to connecting with you!

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Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance

At Boston Scientific, we’ll give you the opportunity to harness all that’s within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, we’ll help you in advancing your skills and career. Here, you’ll be supported in progressing – whatever your ambitions.

About the Role

We are seeking a motivated and enthusiastic Sales Assistant, ENDO to join our team in Saudi Arabia through theTAMHEER program . This role offers recent graduates an exciting opportunity to apply their academic background in a practical healthcare setting while supporting key initiatives that improve patient care and access to innovative medical solutions.

Your Responsibilities Will Be:

• Checking all orders when they are received from the Accounts
• Check exact UPN/description , Qtys/pack of and price
• Ask for ipat if needed from the sales team
• Follow up with the cs on the orders to be dispatched
• Follow up with Ops on the shelf life that is being sent by the cs team
• Follow up with Ops for any rejected deliveries and plan for redelivery or reschedule
• Clear back order reports to push and prioritize allocation
• Follow up with CS on all back orders to make sure all orders are completed and shipped
• Close follow up on ft blocks and making sure it is being released
• Close follow with the cs team to make sure we have clear answers and visibility on orders and their status
  
  
  

What We’re Looking For:

Eligible forTAMHEER :

Registered inTAQAT .

Not currently registered inGOSI .

Excellent communication and interpersonal skills.

Native Arabic with very strong written and verbal English communication skills. Any other language is a plus.

Proactive attitude, eager to learn, and passionate about making a difference in patient lives.

• Ability to communicate, network and partner with a variety of stakeholders at both local and international level.
• Desire to execute with hands-on mindset

What We Offer:

A structured training experience through the TAMHEER program.

Exposure to a leading healthcare company and collaborative work culture.

Opportunity to contribute to impactful healthcare projects.

Career development support and hands-on learning in a clinical environment.

Requisition ID: 608123

As a leader in medical science for more than 40 years, we are committed to solving the challenges that matter most – united by a deep caring for human life. Our mission to advance science for life is about transforming lives through innovative medical solutions that improve patient lives, create value for our customers, and support our employees and the communities in which we operate. Now more than ever, we have a responsibility to apply those values to everything we do – as a global business and as a global corporate citizen.

So, choosing a career with Boston Scientific (NYSE: BSX) isn’t just business, it’s personal. And if you’re a natural problem-solver with the imagination, determination, and spirit to make a meaningful difference to people worldwide, we encourage you to apply and look forward to connecting with you!

Additional Locations : N / A

Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance

At Boston Scientific, we offer opportunities to work with diverse, high-performing teams on important health industry challenges. We provide access to the latest tools, training, and support to help you advance your skills and career.

Sales Assistant, ENDO - KSA

About the Role

We are seeking a motivated Sales Assistant, ENDO, to join our team in Saudi Arabia through the TAMHEER program. This role is an excellent opportunity for recent graduates to apply their academic background in a healthcare setting and support initiatives that improve patient care and access to medical solutions.

Your Responsibilities Will Be :

• Checking all orders upon receipt from Accounts
• Verifying UPN / description, quantities / pack, and price
• Requesting IPAT from the sales team if needed
• Following up with Customer Service on order dispatch
• Monitoring shelf life information sent by Customer Service
• Coordinating with Operations on rejected deliveries for redelivery or rescheduling
• Managing back order reports to prioritize allocation
• Ensuring all back orders are completed and shipped
• Following up on FT blocks to ensure release
• Maintaining clear communication with Customer Service on order status

What We’re Looking For :

Eligible for TAMHEER :

• Registered in TAQAT
• Not currently registered in GOSI
• No prior TAMHEER participation

Skills and Qualifications :

• Excellent communication and interpersonal skills
• Native Arabic speaker with strong English communication skills; additional languages are a plus
• Proactive, eager to learn, and passionate about patient care
• Ability to collaborate with stakeholders locally and internationally
• Hands-on, result-oriented mindset

What We Offer :

• Structured training through the TAMHEER program
• Exposure to a leading healthcare company and collaborative culture
• Impactful healthcare projects
• Career development and hands-on clinical learning

Requisition ID : 608123

As a leader in medical science for over 40 years, Boston Scientific is committed to solving key health challenges. Our mission is to advance science for life, transforming lives with innovative medical solutions that benefit patients, customers, employees, and communities. We are dedicated to applying these values in everything we do as a global business and corporate citizen.

If you are a problem-solver with the determination and spirit to make a difference worldwide, we encourage you to apply and look forward to connecting with you!

Press Tab to Move to Skip to Content Link

Select how often (in days) to receive an alert: Create Alert

Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance

At Boston Scientific, we’ll give you the opportunity to harness all that’s within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, we’ll help you in advancing your skills and career. Here, you’ll be supported in progressing – whatever your ambitions.

About the Role

We are seeking a motivated and enthusiastic Sales Assistant, ENDO to join our team in Saudi Arabia through the TAMHEER program . This role offers recent graduates an exciting opportunity to apply their academic background in a practical healthcare setting while supporting key initiatives that improve patient care and access to innovative medical solutions.

Your Responsibilities Will Be:

• Checking all orders when they are received from the Accounts
• Check exact UPN/description , Qtys/pack of and price
• Ask for ipat if needed from the sales team
• Follow up with the cs on the orders to be dispatched
• Follow up with Ops on the shelf life that is being sent by the cs team
• Follow up with Ops for any rejected deliveries and plan for redelivery or reschedule
• Clear back order reports to push and prioritize allocation
• Follow up with CS on all back orders to make sure all orders are completed and shipped
• Close follow up on ft blocks and making sure it is being released
• Close follow with the cs team to make sure we have clear answers and visibility on orders and their status

What We’re Looking For:

Eligible for TAMHEER :

Registered in TAQAT .

Not currently registered in GOSI .

Excellent communication and interpersonal skills.

Native Arabic with very strong written and verbal English communication skills. Any other language is a plus.

Proactive attitude, eager to learn, and passionate about making a difference in patient lives.

• Ability to communicate, network and partner with a variety of stakeholders at both local and international level.
• Desire to execute with hands-on mindset

What We Offer:

A structured training experience through the TAMHEER program.

Exposure to a leading healthcare company and collaborative work culture.

Opportunity to contribute to impactful healthcare projects.

Career development support and hands-on learning in a clinical environment.

Requisition ID: 608123

As a leader in medical science for more than 40 years, we are committed to solving the challenges that matter most – united by a deep caring for human life. Our mission to advance science for life is about transforming lives through innovative medical solutions that improve patient lives, create value for our customers, and support our employees and the communities in which we operate. Now more than ever, we have a responsibility to apply those values to everything we do – as a global business and as a global corporate citizen.

So, choosing a career with Boston Scientific (NYSE: BSX) isn’t just business, it’s personal. And if you’re a natural problem-solver with the imagination, determination, and spirit to make a meaningful difference to people worldwide, we encourage you to apply and look forward to connecting with you!

We are seeking a dedicated Customer Service Representative to join our team in Riyadh, Saudi Arabia. In this role, you will be the primary point of contact for our valued customers, ensuring their needs are met with professionalism, empathy, and efficiency. As a key member of our customer-focused organization, you will play a crucial role in maintaining high levels of customer satisfaction and contributing to our company's success.

• Respond promptly and effectively to customer inquiries via phone, email, and chat, striving for first-contact resolution
• Provide accurate information about our products, services, and policies to customers
• Process orders, refunds, and exchanges in a timely and accurate manner
• Identify and escalate complex issues to appropriate departments while keeping customers informed of progress
• Maintain detailed records of customer interactions and transactions using our customer relationship management (CRM) system
• Collaborate with team members to share knowledge and best practices for improving customer service
• Proactively identify opportunities to enhance customer experience and suggest improvements to existing processes
• Stay updated on company products, services, and policies to provide accurate and current information to customers
• Participate in regular team meetings and training sessions to continuously improve skills and knowledge
• Meet or exceed established performance metrics for call handling, customer satisfaction, and quality assurance
• Bachelor's degree in Business Administration, Communications, or a related field
• 1-2 years of experience in customer service or telesales
• Excellent verbal and written communication skills in English; bilingual proficiency (Arabic and English) is highly preferred
• Strong problem-solving abilities and attention to detail
• Demonstrated ability to remain calm and professional under pressure
• Proficiency in MS Office suite and familiarity with CRM systems
• Exceptional time management and organizational skills
• Customer-focused mindset with a commitment to delivering high-quality service
• Ability to adapt to changing priorities and handle multiple tasks efficiently
• Strong team player with a positive attitude and willingness to learn
• Basic computer literacy and typing skills

Certified as a Top Employer for UAE, Qatar, KSA, and Oman; KONE is dedicated to a better world of work and exhibits this through excellent people practices.

We are committed to fostering a great work culture and inspiring the highest standards of quality and efficiency from the team putting our people first and creating a workplace that nurtures collaboration, diversity, growth, and well-being.

We seek an energetic and enthusiastic Customer Service Administrator in Dammam, Saudi Arabia. The Customer Service Administrator is the voice of the KONE service department, focusing on multiple aspects of support in the service business. The successful candidate will provide administrative support for salespersons and supervisors, enabling them to maximize the time spent on customer-facing activities in the field.

Responsibilities and key activities:

General administrative support for Sales and Maintenance Supervisors:

Service Sales support activities

1. Sends customer letters and supports mass updates in maintenance contracts
2. Processes maintenance contract cancellation requests and informs Billing Administrator when invoice cancellation or credit note creation is required
3. Supports preparation of new maintenance contracts from NEB or competition and for renegotiations
4. Supports VB Sales activities (documentation, quality checks, internal handover packs, etc.)
5. Carries out data checks and quality audits for new contracts from the KONE Shared Service Center
6. Supports specific tasks from sales (e.g., contract creation)
7. Takes ownership of customer queries forwarded from the first level and follows up with salesperson and other services to get a response

Maintenance Operations support activities

1. Manages safety and site access documents of site personnel as requested by site managers and ensures that data is collected and delivered to KONE SSC for input
2. Enters fitter scheduling plans (on duty and backup assignments) in Konect, coordinating changes/updates of maintenance plans in SAP
3. Supports in repair and maintenance visit planning and communication with customer
4. Takes ownership of customer queries forwarded from the first level and follows up with field Supervisor and other services to get a response
5. Creates planned service repairs when needed
6. Supports technician and supervisor in material-related requests (PR creation, check availability, and follow up on delivery)

Specialized administration and support tasks:

Repair Tendering activities:

1. Validates repair sales leads and any missing information with the help of a Maintenance Technician or Technical Helpdesk
2. Liaises with the Maintenance Supervisor on the progress of sales leads, tenders, and orders
3. Converts the sales lead to a tender depending on the contract coverage
4. Pre-alerts customer of coming tender, ensures we have the decision maker’s correct contact details, communicates the tender to the decision maker, and ensures the customer received it correctly
5. Proactively explains the tender content and value to the customer
6. Follows up with the customer to check on the customer's decision in a timely manner and to ensure we get the order
7. Answers customer's questions about the tender content, price level, discounts, and scheduling
8. Creates the work/service order and confirms the order was received and created
9. Receives and resolves customer queries and complaints about repairs forwarded from customer service
10. Manages the repair sales funnel and reviews targets in the sales cockpit to ensure we reach our repair business target

3rd party inspection administration:

1. Analyzes inspection needs and schedules individual inspections
2. Receives and analyzes inspection reports, contacts customer for actions, hands over repair tender leads to Repair Admin, and follows up closing the remarks
3. Creates service/work orders and requests spare parts
4. Takes ownership of customer queries forwarded from the first level and follows up with field Supervisor and other services to get a response

Support in public tenders

1. Supports sales in proposal creation (public tenders)
2. Assists in contract and sales order creation for public bids (admin handover)
3. Takes ownership of customer queries forwarded from the first level and follows up with salesperson and other services to get a response

Support in customer reporting

1. Verifies and inputs customer data in customer portals (mainly done in KONE SSC)
2. Prepares working instructions for KONE SSC to input relevant information to customer portals
3. Takes ownership of customer queries forwarded from the first level and follows up with salespersons and other services to get a response.

Are you the one?

1. Diploma or higher will be advantageous.
2. 1 - 2 years of experience in a similar role with a strong focus on administration tasks.
3. Ability to handle and meet multiple deadlines and coordinate priorities accordingly.
4. Excellent organizational skills – able to perform duties with minimal supervision.
5. Proficient in Microsoft (Word, Excel, Outlook, Teams) with SAP and CRM experience advantageous.
6. Excellent English language skills both spoken and written.
7. Considering nationalization requirements, this position is open exclusively to Saudi nationals.

Please upload an updated copy of your CV to your application and shortlisted candidates will be sent an automated video interview to complete.

Responsibilities :

• Oversee and manage the daily influx of leads for specific products of D&B.
• Handle client communication professionally, providing information about service offerings, addressing inquiries from existing clients, and supporting sales in fresh inquiries.
• Maintain a detailed record of inquiries, requests, complaints, and comments, ensuring follow-up with the relevant parties to facilitate necessary actions.
• Liaison with other departments to ensure timely fulfillment of deliverables.
• Direct requests to the appropriate individuals or teams for resolution.
• Cultivate and nurture professional relationships with existing customers.
• Be knowledgeable about all existing offerings of D&B.
• Provide accurate and comprehensive information as needed.
• Lead efforts in maintaining and updating the customer database.
• Contribute to research activities and play a key role in generating sales leads.

Education :

Graduate

Work Experience :

• 3-5 years of experience in managing corporate customers and B2B customer service.

Other Skills/Requirements :

• Proven track record in customer service, corporate customer service preferred.
• Strong communication and interpersonal skills.
• Demonstrated ability to work effectively in a team.
• Customer-oriented with active listening skills.
• Ability to multitask, prioritize, and manage time efficiently.
• Thrives in a high-pressure work environment.
• Ability to manage different stakeholders simultaneously.
• Ability to engage clients and manage expectations.