105 Warranty Claims jobs in Saudi Arabia

Job Opening: Administrative Support Specialist

Location: Riyadh, Saudi Arabia

Employment Type: Full-Time

Are you a detail-oriented operations professional with a passion for creative environments? An interior design studio in Riyadh is seeking a Studio Operations Manager to lead their internal coordination and contractor communications. If you're experienced in managing people, streamlining studio workflows, and fostering accountability, you'll thrive in this role.

Key Responsibilities:

Team Coordination and HR Support

• Manage recruitment processes including job postings, candidate screening, and interviews
• Oversee onboarding and offboarding procedures
• Maintain employee records and ensure compliance with labor regulations
• Monitor attendance, punctuality, and general discipline
• Schedule and track employee vacations and leave requests

Studio Operations

• Ensure smooth daily functioning of the studio environment
• Liaise with contractors, vendors, and external partners
• Coordinate logistics for meetings, site visits, and project timelines
• Support leadership with administrative tasks and reporting

Culture and Accountability

• Foster a positive and professional studio culture
• Act as a point of contact for employee concerns and studio policies
• Implement systems to improve accountability and performance

Qualifications:

• 5+ years of experience in office management, HR coordination, or studio operations
• Fluent in English; Arabic proficiency is a plus
• Strong interpersonal and communication skills
• Experience in creative or design-driven environments preferred
• Currently residing in Saudi Arabia

Know someone who thrives in creative operations and team leadership? Tag them or send in your CV. Let's build beautiful spaces together with structure and style.

Job Description:

The position of مصمم ودعم إداري (Designer and Administrative Support) is a vital role within our organization, tasked with providing creative and operational support for various projects. The successful candidate will be responsible for designing visual materials such as reports, posters, and presentations, contributing to the daily coordination of administrative tasks to ensure project execution meets high standards of quality and efficiency. This role encompasses the preparation of all required designs in alignment with project goals and messaging, ensuring that all materials are appropriately adjusted and improved based on feedback from team members or clients. With a preference for bilingual proficiency in Arabic and English, the designer will also be responsible for organizing project files and documentation, preparing timelines, scheduling meetings, and drafting simple correspondence and reports. The ideal candidate will possess strong organizational skills, creativity, and the ability to manage multiple tasks concurrently, while facilitating effective communication and collaboration among team members.

Job Requirements:

• A bachelor's degree in a relevant field.
• Proven experience working as a graphic designer and providing administrative support.
• Strong proficiency in design software, including Photoshop, Illustrator, and PowerPoint.
• Excellent command of both Arabic and English for design execution.
• Demonstrated creativity with the ability to produce innovative design solutions.
• High organization skills with the capability to manage multiple tasks simultaneously.
• Effective communication skills and the ability to work collaboratively within a team.
• Flexibility in adapting to changing project needs and priorities.
• Familiarity with project management principles and administrative processes.
• Attention to detail in both visual and written materials.
• Ability to construct and adjust timelines and schedules for project deliverables.
• Strong problem-solving skills and initiative to suggest improvements.
• Capable of receiving and implementing feedback effectively.
• Experience in coordinating and liaising with team members to facilitate workflow.
• Commitment to upholding the project's objectives and messaging.

Job Responsibilities:

• Design and produce various visual materials such as reports, posters, presentations, and digital content required for the project.
• Ensure all designs align with the project's objectives and messaging.
• Modify and enhance visual materials based on feedback from team members or clients.
• Prepare and organize project files and documentation systematically.
• Develop timelines and keep track of project deadlines and meetings.
• Draft simple correspondence and reports related to the project.
• Coordinate workflows among team members to ensure smooth project execution.
• Collaborate with team members to facilitate effective communication and teamwork.
• Provide creative input and suggestions during project planning and execution phases.
• Maintain an organized workspace and manage multiple ongoing project tasks.
• Attend and contribute to team meetings with updates and insights on design work.
• Demonstrate flexibility in response to project changes or shifts in priorities.
• Exhibit a proactive approach in identifying potential design and administrative challenges.
• Support the overall goals of the project while ensuring high-quality deliverables.

Required Skills:

• Proficient in design software such as Adobe Photoshop, Illustrator, and Microsoft PowerPoint.
• Strong written and verbal communication skills in both Arabic and English.
• Excellent organizational skills with the ability to multitask effectively.
• Creative thinking and innovation in design approaches.
• Ability to provide constructive feedback and implement changes.
• Team-oriented mindset with strong interpersonal skills.
• Capable of working under pressure and meeting deadlines.
• Understanding of project management and administrative best practices.
• Attention to detail and a commitment to producing quality work.
• Flexibility to adapt to changing project demands and priorities.
• Strong problem-solving abilities and initiative to address challenges as they arise.

HEAD OF ADMINISTRATIVE SUPPORT

Role Description

Role Title

Head of Administrative Support

Company

CTRD Company for Business Services (CTRD Arabia) is a company registered in the Kingdom of Saudi Arabia (CR:

Company Overview

We work with partners enabling and supporting through advice and operational support. We place a great deal of value in strong personal relationships - becoming trusted advisers to our partners and working with them to identify and resolve their capability challenges. 

People are at the heart of what we do - both within our organisation and when working with others externally. Our success is bound up in getting our relationships right, delivering on what we commit to, holding ourselves accountable and maintaining humility in everything we do.

Background & Role Overview

CTRD Arabia is searching for an experienced Head of Administrative Support, capable of operating in a high paced office and assisting in the management of documentation in both English and Arabic.

The Programme Management Office (PMO) is responsible for the administration and documentary oversight of all project and programme management activities. This includes the recording of data on manpower, routine and irregular reporting, the management of Risk, and the management of a team of linguists to interpret and translate.  The office makes wide use of Microsoft Office software (including Microsoft Project and SharePoint).

The Head of Admin will oversee all administrative efforts ensuring that documents are properly controlled in both digital and electronic form and that the management of critical data is efficient and accurate.

The successful candidate will be articulate in both English and Arabic, positive and confident working in a multi-cultural defence environment.  They will be intelligent and willing to contribute as the Company develops and refines its administrative and management processes. They will be willing to manage flexible hours which sometimes require additional time and effort for success.  This role will not always be 9 – 5.

Location

Riyadh, working both from Company and Client offices, the job may require some movement each day between these locations.

Short term visits to other sites in Saudi Arabia may be required.

Hours of Work

9am – 5pm

Contract Type

Fixed Term Contract Full Time  

Role Responsibilities

1. Contribute to the development of the administrative processes that support a young and growing business – human and technical.

2. Control of the storage of all documentation, paper and digital.

3. Control of the movement of documentation in physical and electronic form between the Company and the Client.

4. Contributing towards weekly reporting to the Client. For example, extraction of data from spreadsheets.

5. Contributing to the management of the quality of documentary products in English but primarily in Arabic.

6. Contribute to the development of systems and procedures to support the wider Programme Management effort.

7. Control of hardware and software within the Programme.

8. Advice to other staff on the technical use of Company IT software and hardware – for example procedures for the use of printers.

9. Occasional delivery of documents by hand.

10. Management of Company assets: for example, control of the car fleet.

Requirements

Essential

• Advanced familiarity with MS Office (Word, Excel, PowerPoint)
• SharePoint
• Teams
• Outlook
• English and Arabic (advanced written and spoken)
• Document management skills (paper and electronic)
• Current Driving Licence

Desirable

• Power Automate
• Database solutions
• Familiarity with Project and Programme Management procedures
• Familiar with Translation procedures
• A knowledge of the defence sector
• A knowledge of Risk Management procedures

At EY, we're all in to shape your future with confidence.

We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.

Join EY and help to build a better working world.

The opportunity
This role offers the chance to be the first point of contact for visitors and clients, ensuring they receive a warm, professional welcome. You'll also play a vital role in supporting the smooth functioning of the office by managing reception, switchboard services, and meeting room reservations with efficiency and courtesy.

Your Key Responsibilities

• Welcome and greet visitors and clients in a professional, courteous manner.
• Maintain a polished reception area and ensure meeting rooms are clean, presentable, and ready for use.
• Handle all incoming calls promptly, screen effectively, and connect callers to the appropriate person or take accurate messages.
• Manage meeting room bookings, reconfirm reservations daily, and process cancellations to optimize availability.
• Provide visitor badges when required and escort guests to meeting rooms while offering refreshments.
• Support meeting and event logistics, including catering requirements and arrangements.

Skills And Attributes For Success

• Professional appearance and demeanor, with excellent interpersonal skills.
• Strong communication skills, both verbal and written.
• Ability to multitask and remain calm under pressure.
• Attention to detail and a proactive approach to maintaining office standards.
• Strong organizational skills to manage bookings and priorities efficiently.

Ideally, you'll also

• Have prior experience in a customer-facing or administrative support role.
• Be comfortable using calendar/booking systems and basic office software.
• Demonstrate cultural awareness and the ability to interact with diverse stakeholders.

What We Look For
We are seeking a well-presented, courteous, and resourceful individual who thrives in a professional services environment. Someone who takes pride in creating a welcoming atmosphere, ensures seamless communication, and delivers excellent support to colleagues and clients alike.

What We Offer You
At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more.

Are you ready to shape your future with confidence? Apply today.

To help create the best experience during the recruitment process, please describe any disability-related adjustments or accommodations you may need.

EY
| Building a better working world

EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.

Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.

EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.

The Role

We are seeking a dedicated Customer Service Specialist to join a growing investment firm in Riyadh. The ideal candidate will provide exceptional support to clients, ensuring a seamless and professional experience as they navigate investment opportunities and services. Responsibilities: - Respond to client inquiries promptly and professionally via phone, e-mail, and in-person. - Assist clients with account setup, updates, and investment product information. - Resolve customer issues and complaints efficiently, escalating complex cases as necessary. - Maintain accurate records of customer interactions and transactions. - Collaborate with internal teams to improve client experience and service delivery. - Stay updated on company investment products, policies, and industry trends to provide accurate information.

Requirements

• Proven experience in customer service, preferably in the investment or financial sector, within KSA. - You will need to hold a CME-1 certificate. - Strong communication skills in English and Arabic, both verbal and written. - Ability to handle sensitive information with confidentiality. - Bachelor's degree in business, finance, or related field is preferred.

About the company

At Hays, we invest in lifelong partnerships that empower people and businesses to succeed. With over 50 years success under our belts and a workforce of 10,000+ people across 32 countries, weve evolved to put our customers at the heart of everything we do. So much more than a specialist recruitment business, what really sets us apart is our knowledge through scale, deep understanding and our ability to meaningfully innovate for our customers. By providing advice, insights and expertise on issues you face today in the fast-paced world of work, we help you make the right decisions for tomorrow. Offering an unrivalled suite of recruitment and workplace solutions, whether youre looking for whats next in your career, or have a gap to fill, well help you get where you want to go. You can rely on us to deliver today and help you plan for tomorrow.

To ensure customer satisfaction and loyalty by delivering professional service, managing inquiries, maintaining accurate client records, and supporting internal teams through proactive communication and feedback reporting.

Responsibilities:

• Answer incoming phone calls, emails, chats promptly and professionally.
• Receive and process customer inquiries from all marketing channels, including online orders, and ensure they are entered into the CRM system.
• Provide customers with basic product/service information and direct them to the right contact when necessary.
• Maintain a courteous, welcoming, and service-oriented approach in all customer interactions.
• Regularly update and maintain the CRM system with accurate contact details, communication history, and notes.
• Coordinate with relevant internal departments to ensure customer issues are addressed and resolved efficiently.
• Follow up with customers after order delivery to ensure satisfaction and collect feedback.
• Proactively reach out to inactive customers to identify reasons and re-engage them.
• Generate monthly reports on customer activity, feedback, and engagement trends.
• Share insights with the marketing team to support service improvement initiatives.

Qualifications:

• Bachelor's degree in Business, Marketing, or a related field.

• Strong written and verbal communication skills.

• She should have high level of interpersonal and customer handling skills.

• Proficiency in Arabic and English is a strong advantage.

Please send you're your CV to

Customer Service & Order Processing Specialist

Location:
Jeddah, Saudi Arabia

Job Type:
Full-time

About the Role

We are looking for a motivated and detail-oriented Customer Service & Order Processing Specialist to join our growing e-commerce team. You will be the key point of contact for our customers, ensuring they enjoy a smooth shopping experience from placing their orders to receiving them.

Key Responsibilities

•  Handle customer inquiries via phone, email, and chat in a professional and timely manner.

•  Process, review, and manage online orders from confirmation to delivery.

•  Coordinate with warehouse and delivery partners to ensure accurate and on-time shipments.

•  Resolve customer complaints and provide effective solutions to maintain high satisfaction levels.

•  Track and follow up on pending or delayed orders, keeping customers updated.

•  Maintain accurate records of customer interactions and transactions.

Qualifications

•  1–3 years of experience in customer service, preferably in e-commerce or retail.

•  Strong communication skills in both Arabic and English.

•  Good organizational and multitasking abilities with attention to detail.

•  Proficiency in MS Office and familiarity with e-commerce platforms such as Salla & Zid.

What We Offer

•  Competitive salary.

•  A dynamic and supportive work environment.

•  Growth opportunities within a fast-growing e-commerce business.

•  Training and development programs to enhance your skills.

Exciting Customer Service Opportunities for Saudi Nationals( Subject to Contract Award)

Are you passionate about delivering exceptional service and ready to grow your career with a global leader?

Serco is looking for talented Saudi Nationals to join our Customer Service Talent Pool for upcoming roles across the Kingdom of Saudi Arabia. With over 4,500 team members in the Middle East, we're committed to building futures and supporting national development.

Express your interest today and take the first step toward a rewarding career with Serco.