228 Voice Support jobs in Saudi Arabia
Call Center
Posted 7 days ago
Job Viewed
Job Description
First impressions count. To get our guests’ memorable experiences off to an unforgettable start, we’re looking for a Front Desk Agent who can make transactions feel seamless, offer exceptional local insights, and anticipate every request to make our guests feel right at home.
A little taste of your day-to-day:
Every day is different, but you’ll mostly be:
●Kicking off truly memorable guest experiences with the warmest of welcomes
●Acknowledging IHG Rewards Club members and returning guests in person or over the phone
●Taking, managing, and receiving payments for guest bookings
●Making the check-in and check-out process feel swift and seamless
●Staying one step of our guests’ needs to anticipate requests and offer tailored recommendations
●Being our guests’ trusted contact – helping with everything from bill issues to restaurant recommendations
What We need from you:
●Communication skills - guests will need to come to you with concerns as well as compliments, so you’ll be easy to talk to
●Your problem-solving skills will turn issues into opportunities so every guest leaves with great memories
●Fluency in the local language - extra language skills would be great, but not essential
●Literate and tech-savvy - you’ll need a good grasp of reading, writing, basic maths and computer skills
What you can expect from us:
We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business.
Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing
framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.
So, join us and you’ll become part of our ever-growing global family.
#J-18808-LjbffrCall Center
Posted today
Job Viewed
Job Description
First impressions count. To get our guests' memorable experiences off to an unforgettable start, we're looking for a Front Desk Agent who can make transactions feel seamless, offer exceptional local insights, and anticipate every request to make our guests feel right at home.
A little taste of your day-to-day:
Every day is different, but you'll mostly be:
- Kicking off truly memorable guest experiences with the warmest of welcomes
- Acknowledging IHG Rewards Club members and returning guests in person or over the phone
- Taking, managing, and receiving payments for guest bookings
- Making the check-in and check-out process feel swift and seamless
- Staying one step of our guests' needs to anticipate requests and offer tailored recommendations
- Being our guests' trusted contact - helping with everything from bill issues to restaurant recommendations
- Communication skills - guests will need to come to you with concerns as well as compliments, so you'll be easy to talk to
- Your problem-solving skills will turn issues into opportunities so every guest leaves with great memories
- Fluency in the local language - extra language skills would be great, but not essential
- Literate and tech-savvy - you'll need a good grasp of reading, writing, basic maths and computer skills
We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life - including a full uniform, impressive room discounts and some of the best training in the business.
Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well - both inside and outside of work - and through our myWellbeing
framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.
So, join us and you'll become part of our ever-growing global family.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
Call Center
Posted 6 days ago
Job Viewed
Job Description
First impressions count. To get our guests' memorable experiences off to an unforgettable start, we're looking for a Front Desk Agent who can make transactions feel seamless, offer exceptional local insights, and anticipate every request to make our guests feel right at home.
A little taste of your day-to-day:
Every day is different, but you'll mostly be:
Kicking off truly memorable guest experiences with the warmest of welcomes
Acknowledging IHG Rewards Club members and returning guests in person or over the phone
Taking, managing, and receiving payments for guest bookings
Making the check-in and check-out process feel swift and seamless
Staying one step of our guests' needs to anticipate requests and offer tailored recommendations
Being our guests' trusted contact - helping with everything from bill issues to restaurant recommendations
What We need from you:
Communication skills - guests will need to come to you with concerns as well as compliments, so you'll be easy to talk to
Your problem-solving skills will turn issues into opportunities so every guest leaves with great memories
Fluency in the local language - extra language skills would be great, but not essential
Literate and tech-savvy - you'll need a good grasp of reading, writing, basic maths and computer skills
What you can expect from us:
We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life - including a full uniform, impressive room discounts and some of the best training in the business.
Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well - both inside and outside of work - and through our myWellbeing
framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.
So, join us and you'll become part of our ever-growing global family.
Call Center
Posted 5 days ago
Job Viewed
Job Description
A little taste of your day-to-day:
Every day is different, but you'll mostly be:
● Kicking off truly memorable guest experiences with the warmest of welcomes
● Acknowledging IHG Rewards Club members and returning guests in person or over the phone
● Taking, managing, and receiving payments for guest bookings
● Making the check-in and check-out process feel swift and seamless
● Staying one step of our guests' needs to anticipate requests and offer tailored recommendations
● Being our guests' trusted contact - helping with everything from bill issues to restaurant recommendations
What We need from you:
● Communication skills - guests will need to come to you with concerns as well as compliments, so you'll be easy to talk to
● Your problem-solving skills will turn issues into opportunities so every guest leaves with great memories
● Fluency in the local language - extra language skills would be great, but not essential
● Literate and tech-savvy - you'll need a good grasp of reading, writing, basic maths and computer skills
What you can expect from us:
We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life - including a full uniform, impressive room discounts and some of the best training in the business.
Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well - both inside and outside of work - and through our myWellbeing
framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.
So, join us and you'll become part of our ever-growing global family.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
Call Center
Posted today
Job Viewed
Job Description
Handle inbound and outbound customer service calls and provide world-class service in every interaction for optimal call center performance and customer satisfaction as per company and department’s standards and provide a competent, courteous, efficient and proactive point of contact for customers both internal and external with high level of quality.
Key Accountabilities:
1. Calls Handling:
- Provide a high level of customer service and professional communication skills
- Maintain a thorough knowledge of all departments, Bupa Arabia network, products and services so that customers are provided accurate information on networks, treatments, paperwork requirements, and general queries with confidence at all times
- Resolves and inputs provider/client requests into CRM according to established guidelines.
- Ensures proper, accurate records, files, databases are set up and maintained.
- Highlight any recurring problems that are identified and then direct the information accordingly so that corrective actions can be taken promptly
- Ability to use and interpret multiple systems for preauthorization’s, claims research, contract interpretation, and provider network status
- Capacity to understand and interpret client and provider contracts while working with callers
- Provides customer satisfaction to both internal and external customers and strives to continuously improve service deliver.
2. Complaint and conflict handling:
- Deal competently with customer complaints and take all possible actions to resolve the issue to their fullest satisfaction with mínimal intervention of supervisors.
**Skills**:
Experience Field:
- Customer Service, Sales or Call Centre
- Ability to multi-task in a fast paced changing environment and work well under stress
- Strong trouble shooting, problem-solving and analytical skills
- Excellent follow up skills Ability to resolve issues of conflict in a tactful and professional manner and to effectively diffuse irate callers.
Call center representative
Posted 1 day ago
Job Viewed
Job Description
Call Center Representative - Indian Nationals
We are seeking Indian nationals to join our team as Call Center Representatives in Medina, Saudi Arabia. As a Call Center Representative, you will be responsible for handling inbound and outbound calls from customers, providing excellent customer service and resolving any queries or issues they may have.
Requirements:
- Fluent in English (Arabic is a plus)
- Previous experience in a call center or customer service role
- Ability to work in a fast-paced environment
- Excellent communication skills and phone etiquette
- Strong problem-solving and multitasking abilities
- Must have own visa and be able to work legally in Saudi Arabia
Responsibilities:
- Handle incoming calls from customers and address their inquiries or concerns in a professional manner
- Make outbound calls to follow up on customer requests or resolve any issues they may have faced
- Keep accurate records of all interactions with customers using our CRM system
- Provide timely and effective solutions to customers while maintaining high levels of customer satisfaction
- Meet personal/team qualitative and quantitative targets set by the company
Benefits:
- Competitive salary of 1800$
- Accommodation provided by the company
- Part-time shifts available for those who require flexibility
- Opportunity for career growth within the company
If you are an Indian national with previous call center or customer service experience, we encourage you to apply for this exciting opportunity. Join our diverse team and help us provide exceptional service to our customers.
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#J-18808-LjbffrCall Center Agent
Posted 2 days ago
Job Viewed
Job Description
- Attend and manage formal calls and provide accurate and concise information without any delay.
- Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
- Explain all the essential details of the organization's products and services to captivate the customer's attention.
- Contribute to the company's growth by improving the number of connections using pleasant and informative conversations.
- Back up all the call history details by effectively utilizing the company's call center database.
- Provide a delightful call experience to the customers, keeping track of the valuable time to avoid potential delays.
Skills
- Prior exposure to working in a call center or customer service support profile.
- Adept in handling different functions of the telephone along with fluent spoken skills.
- Adroit multi-tasker with an ability to note important pointers while attending a vital customer call.
- Good computer skills.
- Smart communicator with the potential to elaborate practical advantages of the company's products.
- Flexibility and openness to innovation and improvement.
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Call Center Agent
Posted 2 days ago
Job Viewed
Job Description
We're Hiring: Call Center Agent!
We are seeking a dedicated and customer-focused Call Center Agent to join our dynamic team. The ideal candidate will excel at handling customer inquiries, providing exceptional service, and resolving issues efficiently while maintaining a positive and professional demeanor.
Location: Riyadh, Saudi Arabia
Work Mode: Work From Office
Role: Call Center Agent
What You'll Do:
Handle inbound and outbound customer calls professionally
Resolve customer inquiries and complaints effectively
Document customer interactions and maintain accurate records
Provide product information and support services
Collaborate with team members to achieve targets
Meet performance metrics and quality standards
What We're Looking For:
Excellent verbal communication skills in Arabic and English
Strong problem-solving and listening abilities
Previous call center or customer service experience preferred
Ability to work in a fast-paced environment
Computer literacy and multitasking skills
Patience and empathy when dealing with customers
Ready to make an impact? Apply now and let's grow together!
#J-18808-LjbffrCall center representative
Posted 9 days ago
Job Viewed
Job Description
Call Center Representative
We are seeking a skilled and experienced Call Center Representative to join our team in Jeddah. As a Call Center Representative, you will be responsible for handling customer inquiries, resolving complaints, and providing excellent customer service.
Responsibilities:
- Answer incoming calls and respond to customer inquiries in a professional and timely manner
- Provide accurate information to customers regarding products, services, and company policies
- Resolve customer complaints and escalate issues to the appropriate department when necessary
- Maintain a positive attitude and provide exceptional customer service at all times
- Complete call logs and update customer records with relevant information
- Follow communication procedures, guidelines, and policies
- Strive to meet monthly performance targets
Requirements:
- Previous experience in a call center or customer service role is preferred
- Excellent communication skills in Arabic or Hindi, both written and verbal
- Familiarity with CRM systems and practices is a plus
- Ability to handle high volume of calls in a fast-paced environment
- Strong problem-solving skills and attention to detail
- Ability to work independently as well as part of a team
- Flexibility to work varying shifts including nights, weekends, and holidays if needed
Salary:
This position offers a competitive salary of 1700$ per month.
Location:
This job is located in Jeddah. All nationalities are welcome to apply.
Benefits:
We offer an inclusive work environment that values diversity and promotes growth opportunities for our employees. This position does not require English proficiency.
If you meet the above requirements and are passionate about providing top-notch customer service, we encourage you to apply for this exciting opportunity!
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MEAT SLAUGHTERHOUSE WORKER | PACKERS, SORTERS | UKRAINE | without work experience
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#J-18808-LjbffrCall center representative
Posted 9 days ago
Job Viewed
Job Description
Call Center Representative (Pakistani/Malayalee)
As a Call Center Representative, you will be responsible for handling inbound and outbound calls from customers in a professional and efficient manner. You will be based in our call center located in Medina, Saudi Arabia and will work with a team of diverse individuals to provide exceptional customer service. This is an ideal position for freshers looking to gain experience in the customer service industry.
Key Responsibilities:
- Answering incoming calls from customers and addressing their inquiries or concerns
- Making outbound calls to follow up on customer requests or resolve issues
- Providing accurate information about products or services to customers
- Maintaining a high level of professionalism and customer service at all times
- Documenting all interactions with customers accurately and promptly
- Collaborating with team members to ensure efficient resolution of customer issues
- Meeting or exceeding performance goals set by the company
Requirements:
- Fluency in English is essential for this role
- Proficiency in Urdu or Malayalam is preferred but not required
- Excellent communication skills, both verbal and written
- Strong problem-solving abilities and customer-oriented mindset
- Ability to work well under pressure in a fast-paced environment
- Prior experience in a call center or customer service role is an asset but not mandatory
Working Hours:
This is a full-time position with working hours from 9am to 6pm, Sunday through Thursday. Part-time positions may also be available.
Salary:
We offer a competitive salary of 900$ per month, along with benefits such as medical insurance, transportation allowance, and annual leave.
If you are passionate about providing excellent customer service and have the necessary skills and qualifications, we encourage you to apply for this exciting opportunity. We welcome individuals from all nationalities who meet our requirements. Please submit your CV along with a cover letter explaining why you are the right fit for this role. Only shortlisted candidates will be contacted for an interview.
This job has no reviews yet. You can be the first!
Call center representative Jobs in Medina:
The most in-demand professions in Medina:
MEAT SLAUGHTERHOUSE WORKER | PACKERS, SORTERS | UKRAINE | without work experience
Users also frequently search in these cities:
More professions from the category Culture - Hostess - Services sector:
Subscribe to our telegram channel @layboard_in
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