9 Ux Researcher jobs in Saudi Arabia

Job Overview

We are looking for an enthusiastic and detail-oriented UX Researcher to join our team in Riyadh for a 1-year project.

In this role, you will lead and support various user research activities including user interviews, usability testing, focus groups, and accessibility assessments.

Responsibilities

• Plan and execute UX research projects, including defining research strategies, preparing scripts, and setting up research environments.
• Conduct and moderate research sessions such as usability testing, user interviews, card sorting, and focus groups.
• Collaborate with clients to understand their needs, objectives, and user challenges.
• Analyze and synthesize research findings into clear, actionable insights.
• Present and communicate research results to design, product, and development teams.
• Perform desk research activities (heuristic evaluations, competitor analysis, comparable product reviews, etc.).
• Recruit and screen participants that match user personas and testing criteria.
• Create user personas, journey maps, and other research deliverables.
• Support in usability and accessibility evaluations to ensure inclusive design outcomes.
• Manage multiple research tasks simultaneously while meeting timelines and quality standards.

Requirements

• Saudi Nationality (Male or Female).
• Based in Riyadh – presence required for in-person research sessions.
• 1-year project-based role, starting ASAP (with potential extension).
• Minimum 2 years of experience in UX Research or related fields (UX/UI Design with research involvement).
• Proven experience conducting user testing and qualitative research.
• Arabic fluency is essential; English proficiency is a plus.
• Strong understanding of user-centered design, usability, and interaction design principles.
• Familiarity with accessibility standards is a strong advantage.
• Excellent communication and analytical skills.
• Able to work independently and under pressure while maintaining attention to detail.

About FlyAkeed:
FlyAkeed is an online platform that helps people book flights and hotels easily. We started in 2017 and are based in Riyadh, Saudi Arabia. Our travel solution simplifies the process of planning and handling work-related travel.

Highlights:
Current funding stage: Series A

FlyAkeed is supported by: PIF subsidiary Sanabil Investments, Elm, Artal Capital, Alrajhi Partners.

We are seeking a passionate
UX Researcher
to join our growing Product team. The UX Researcher will play a key role in uncovering user needs, behaviors, and motivations through a variety of research methods. By transforming insights into actionable recommendations, this role ensures that FlyAkeed's design and product decisions are evidence-based and aligned with customer expectations, ultimately enhancing the overall user experience.

Responsibilities:

• Design and conduct qualitative and quantitative research, including interviews, surveys, usability studies, and field observations
• Synthesize research findings into clear, actionable insights that guide product and design decisions
• Develop personas, journey maps, and research documentation to align cross-functional teams around user needs
• Collaborate closely with designers, product managers, and engineers to validate concepts and prototypes
• Track and measure the impact of design decisions through user feedback and usability metrics
• Advocate for the voice of the customer across the organization, influencing both strategic and tactical product initiatives
• Stay updated on UX trends, research tools, and methodologies to continuously improve practices at FlyAkeed

Requirements

• Strong understanding of user research methodologies and usability testing practices
• Proven experience with research tools such as Maze, UsabilityHub, UserTesting, or equivalent platforms
• Skilled in data analysis and storytelling, with the ability to present insights persuasively to technical and non-technical stakeholders
• Proficiency in Figma for integrating research findings into design workflows
• Excellent communication and collaboration skills, with the ability to work across multidisciplinary teams
• Previous experience in travel tech, SaaS, or B2B products is a plus

Do you want to love what you do at work? Do you want to make a difference, an impact, transform people’s lives? Do you want to work with a team that believes in disrupting the normal, boring, and average?

If yes, then this is the job you’re looking for. UXBERT Labs is one of the best digital and user experience design agencies in the GCC working with the biggest regional and international brands such as STC, Amazon, Gucci and more. UXBERT Labs is part of the Supertech Group also consisting of Hala Yalla, Saudi’s #1 private event ticketing and experience booking platform, and Kafu Games, the largest esports tournament platform in MENA.

We are looking for a Senior UX Researcher to join our team and help shape exceptional user experiences across our digital products and services. The ideal candidate is a seasoned researcher who has worked across complex projects, led usability testing, and applied UX best practices and methodologies to inform design decisions.

You must have hands-on experience with usability testing , knowledge of the Nielsen Norman Group’s 10 usability heuristics , and a solid understanding of both qualitative and quantitative research methods .

• Plan, design, and conduct user research studies including usability testing, interviews, surveys, and field studies.
• Apply Nielsen’s 10 Usability Heuristics during evaluations and testing to identify UX issues and areas for improvement.
• Collaborate with Product Managers, Designers, and Developers to translate research findings into actionable insights.
• Lead the development of user personas, journey maps, and experience frameworks.
• Advocate for user needs throughout the product lifecycle and influence design strategy with evidence-based insights.
• Present clear, concise, and compelling research findings to stakeholders and leadership teams.
• Mentor junior researchers and support UX research knowledge sharing across the organization.

• 4+ years of experience in UX research, preferably within digital product teams or agencies.
• Proven track record of applying Nielsen's usability heuristics in real-world testing and evaluations.
• Deep understanding of UX best practices and human-centered design principles.
• Strong experience with research planning, execution, analysis, and reporting.
• Proficiency in tools such as Figma, Optimal Workshop, Dovetail, Maze, or similar.
• Excellent communication and presentation skills.
• Strong collaboration and stakeholder engagement skills.

• Experience working in agile environments or design sprints.
• Background in psychology, HCI, design, or related fields.
• Certification from NN/g or similar UX institutions is a plus.

About The Job
HungerStation is part of the Delivery Hero Group, the world's pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

Job Description
About the Role

We're looking for a UX Researcher who's equal parts analytical, empathetic, and bold, someone who thrives in uncovering user insights through both structured analysis and real-world fieldwork. This role is central to ensuring that every HungerStation product decision is backed by deep user understanding, not assumptions.

You'll plan, conduct, and synthesize user research across all stages of the product lifecycle, working closely with designers, product managers, and data analysts to bring user stories to life, from data to documentation and from insights to action.

What You'll Do

• Lead end-to-end research initiatives, from defining goals and selecting methods to conducting studies, synthesizing findings, and communicating insights.
• Conduct in-field and remote research with real users across Saudi Arabia and the wider MENA region, including intercept interviews, contextual inquiries, and usability sessions in public spaces or on-call.
• Analyze qualitative and quantitative data to identify patterns and trends in user behavior.
• Balance qualitative and quantitative methods, such as in-depth interviews, diary studies, surveys, analytics deep-dives, and A/B test evaluation.
• Document findings thoroughly through structured reports, visual frameworks, and presentation decks that drive design and product decisions.
• Collaborate cross-functionally with product, design, and analytics to ensure research insights are timely, actionable, and measurable.
• Advocate for users by communicating insights clearly and confidently to stakeholders, translating empathy into impact.
• Build scalable research frameworks to improve consistency, speed, and rigor across the team.

Examples of Research You Might Lead

• Running in-person usability sessions in Riyadh's busiest malls to test the onboarding flow for new users.
• Conducting delivery rider shadowing and diary studies to understand post-order experience pain points.
• Analyzing survey and app analytics data to uncover churn reasons and improve retention.
• Facilitating concept testing workshops with product and design teams to validate early ideas before development.
• Leading feature validation studies for new product launches or key initiatives within our Food, Quick Commerce, or FinTech domains.
• Developing deep-dive reports on specific user segments (e.g., first-time users, loyal customers, or vendors) to guide domain or product strategies.

Qualifications

• Fluency in English required; Arabic proficiency mandatory
• 5+ years of experience in UX Research or Human-Centered Design, ideally within product-driven or fast-paced tech environments.
• Bachelor's or Master's degree in Human-Computer Interaction, Psychology, Design, or a related field.
• Expertise across qualitative and quantitative research methods such as usability testing, ethnographic studies, concept validation, surveys, and heuristic evaluations.
• Strong analytical and documentation skills, able to distill complex findings into clear, structured reports with visual storytelling and actionable recommendations.
• Excellent communication and presentation skills, with the ability to influence decisions across product and tech teams.
• Comfortable and confident conducting fieldwork, talking to random users in public, visiting vendors, or running in-person sessions when needed.
• Familiarity with tools such as Maze, Qualtrics, Dovetail, Typeform, Looker, Excel, or Google Data Studio.
• Experience with design tools such as Sketch, Figma, or Adobe XD.
• Good understanding of user-centered design principles and practices.
• Ability to work collaboratively in a team-oriented environment.
• Strong interpersonal skills with a collaborative mindset.
• Ability to adapt to changing priorities and manage time effectively.

Additional Information
Please include your portfolio or research case study when sharing your CV.

Joining our team at UX Labs is like joining a welcoming family dedicated to making a positive impact on the world. We thrive on creating delightful and user-friendly digital experiences through our products and services, and we do it with a strong sense of camaraderie.

Here, you're not just an employee but a cherished member of a team deeply passionate about UX. We're all about crafting user-centered solutions, and we embrace flexibility, trust, and a vibrant sense of community. Your professional growth matters to us, and we'll provide the support and resources you need to succeed in the world of User Experience.

So, joining us isn't just about a job; it's about being part of an environment where we take User Experience (UX) seriously. We don't just talk the talk; we walk the walk, applying UX principles effectively to solve real-world problems. You'll find a nurturing ground for your professional growth and a warm, welcoming community here.

As a Mid-Level UX Researcher, you'll be the moderator of a harmony, working hand in hand with teams inside and outside our organization on a mix of exciting projects. Your role as a Mid-Level UX Researcher is not just about leading and pitching in on research, but it's all about sharing golden nuggets of wisdom that set our digital experiences on the right track. You'll be joining the band, collaborating with our UX Labs team and clients, to groove to the rhythm of user behaviors and preferences, and together, we'll create the perfect melody to help them hit their goals.

Key Responsibilities

• Assist in comprehensive user research, utilizing various methods such as usability testing, interviews, surveys, and analytics to gain deep insights into user behaviors and preferences.
• Assist in UX Audit process under the guidance of more experienced team members or senior researchers.
• Plan, execute, and manage complex research studies, including participant recruitment, data collection, and in-depth analysis.
• Synthesize research findings into compelling, data-driven narratives and present insights to stakeholders at all levels of the organization.
• Develop and maintain user personas, customer journey maps, and other user-centered artifacts to inform design and development decisions.
• Articulate UX design insights and make cohesive design decisions.
• Design and present findings and insights to internal stakeholders, making data-driven recommendations for improving user experiences.
• Collaborate with designers, product managers, and developers to translate research findings into actionable design recommendations.
• Stay at the forefront of UX research trends and best practices, integrating the latest methodologies and tools into the research process.

Qualifications

Must have:

• Saudi nationality (This is a mandatory requirement).
• Based in Riyadh, Saudi Arabia (Candidates must currently reside in Riyadh).
• Fluency in both Arabic and English (spoken and written).
• 2 + years of proven experience as a UX Researcher, with a strong work history showcasing your research work.
• Have real experience in: Usability Testing, User Interview, Expert Review, Personas, User Journey, and Stakeholders/ Discovery Interviews.
• Strong analytical and critical thinking skills.
• Flexible and dynamic character.
• Excellent communication and presentation skills, with the ability to influence and drive change within the organization.

Nice to have:

• MISK UX Certificate – Strong foundation in UX principles and best practices.
• Project Management Skills – Ability to plan, execute, and manage projects effectively.
• Freelancing Experience – Proven ability to work independently, manage multiple tasks, and meet deadlines.
• Agency Experience – Understanding of fast-paced environments and collaboration within a team.
• Client Collaboration – Experience working directly with clients, gathering requirements, and delivering tailored solutions.
• Bachelor's degree in a related field (e.g., Human-Computer Interaction, Psychology, Anthropology, or a similar discipline) or equivalent years of expertise in the field.

About Us

We are a growing digital agency with a mission to deliver cutting-edge digital solutions and transform businesses through technology. We work for major and international clients.

With a team of passionate experts, we combine creativity, technical expertise, and strategic thinking to deliver impactful projects for our clients in France and abroad.

Created in 2001, Reflet Digital has now more than 100 employees across 9 locations (Paris, Shanghai, Dubai and Riyad).

Role Overview

As a UX/UI Design Expert, you
combine a deep understanding of user experience principles with a strong visual design sense to deliver intuitive, engaging, and impactful interfaces.

You will play a key role in shaping digital products and ensuring that design decisions are driven by user insights, data, and business goals.

Missions & responsibilities

• Lead UX and UI design activities from concept to delivery, ensuring an exceptional user experience across all touchpoints.
• Conduct user research, usability testing, and user journey mapping to identify needs and pain points.
• Create wireframes, prototypes, user flows, and high-fidelity UI designs that align with brand and business objectives.
• Collaborate closely with product managers, developers, and stakeholders to translate business requirements into effective design solutions.
• Apply
  UX methodologies
  within both
  Waterfall
  and
  Agile
  environments.
• Maintain a consistent and scalable design system, ensuring visual and functional coherence across projects.
• Stay up to date with design trends, tools, and best practices to continuously improve the user experience.

Profile

• Bachelor's degree in Graphic Design, Fine Arts, Computer Science, or a related field.
• Minimum of 10 years of professional experience in UX/UI Design.
• Proven experience in designing digital products using Waterfall and Agile methodologies.
• Demonstrated success in delivering similar large-scale or complex projects in Saudi Arabia.
• Professional certification in User Experience (e.g., Nielsen Norman Group certification preferred).
• Strong communication and collaboration skills, with the ability to articulate design decisions clearly.
• Fluent in Arabic (both written and spoken).

Experience:
Must have 5+ yrs

Joining:
Looking for Immediate Joining only

Location
: On-Site Riyadh (Saudi Arabia)

Language Speak:
English, Arabic (mandatory)

Project:
Must have healthcare organisations / health service providers (customers / B2B)

Tools knowledge:
Adobe CC, Figma, Sketch, XD & Miro

Expertise:
UX, UI, Product Design, Research, Prototype

Region:
GCC, UAE & KSA market experience

Portfolio:
Please share your portfolio (mandatory)

We're looking for an accomplished UX designer (Arabic Speaking) to lead the day-to-day delivery of the several on going projects and long-term improvement of our design services. This role combines hands-on UX work with management

Looking for experienced User Experience Consultant with a demonstrated history of leading UX work in the digital design and Health-Care industry.

Skilled in Experience design, User Interface design, User Research, UI/UX Design. Broad design experience with exhaustive toolchain.

The candidate should have experience in conducting UX research, Planning, Design, Prototyping and reviewing and testing UX designs using design standards, frameworks and guidelines defined by Nelsen's, WACC and Heuristic design principles.

The candidate should have experience in design consulting on assessing digital applications mobile/web (B2C, B2B) for iOS/Android for healthcare organisations / health service providers (customers / B2B) domains.

Ideal experience:
6-9 years with hands-on skills on designing, advising, conducting UX audits and reviews with expertise in leading A/B testing, user testing/interviews on designs / sketches

Key skills:
User Research, UX Strategy, User Experience Design, User Interface Design, Visual Design, A/B testing, Usability testing etc.

Roles & Responsibilities:

• Surveys, interviews, and focus groups across B2C and B2B segments.
• Knowledge of customer segmentations & grouping
• Build data-driven personas linked to satisfaction frameworks.
• Build playbook and embed personas and segments into system
• Deliver toolkits and training for internal teams
• Knowledge of benchmarking global CX programs, Map customer lifecycle stages and channels.
• Customer Journey & Personas
• Align journeys with solutions and capabilities
• Highlight friction points and improvement opportunities
• Recommend CX tools and dashboards for real-time feedback
• Provide phased implementation plan and training
• Prototyping & Validating

Job overview:

At
Uvera
, we're on a mission to revolutionize the food and supply chain sector with cutting-edge technology. We are looking for a
UI/UX Design Intern
who is eager to bring fresh ideas, creativity, and passion for design to our growing team. This internship is more than just learning — it's a chance to shape the user experience of innovative SaaS solutions that help reduce food waste, enhance sustainability, and create real-world impact. You'll gain hands-on experience, work closely with a multidisciplinary team, and see your designs come to life in products that matter.

Key Responsibilities:

• Design and enhance user interfaces for web and mobile applications.
• Translate functional requirements into intuitive, user-centered experiences.
• Work with design systems, ensuring consistency across all product touchpoints.
• Develop wireframes, mockups, and interactive prototypes to communicate design concepts.
• Conduct usability reviews and propose continuous improvements.
• Participate in site and client visits to conduct user research and support design iteration based on real-world requirements.
• Conduct market research to stay informed on design trends, competitor benchmarks, and best practices.
• Collaborate with cross-functional teams to align design execution with product objectives.

Qualifications:

• Graduate in Design, Human Computer Interaction (HCI), Computer Science, or a related field.
• Proficiency with design and prototyping tools (Figma preferred).
• Strong understanding of
  UI principles, UX heuristics, and scalable design systems
  .
• Knowledge of
  responsive and adaptive design practices
  for web and mobile platforms.
• Excellent communication skills and the ability to articulate design decisions.
• Strong attention to detail, organizational skills, and ability to meet deadlines.
• Familiarity with
  basic HTML/CSS
  concepts is a plus.
• Experience with SaaS, IoT devices, or supply chain technology is highly valued.

Type of employment:
6 months Internship

Work mode:
On-site

Work location:
KAUST Research & Technology Park, Thuwal, Saudi Arabia.

Transportation:
Daily shuttles between Jeddah and KAUST are available.

If you are ready to kick-start your career in UI/UX Design and make a meaningful impact, we encourage you to apply for this exciting opportunity with Uvera.

Application deadline:
Saturday October 11, 2025.