46 Ux Researcher jobs in Saudi Arabia

About FlyAkeed:
FlyAkeed is an online platform that helps people book flights and hotels easily. We started in 2017 and are based in Riyadh, Saudi Arabia. Our travel solution simplifies the process of planning and handling work-related travel.

Highlights:
Current funding stage: Series A

FlyAkeed is supported by: PIF subsidiary Sanabil Investments, Elm, Artal Capital, Alrajhi Partners.

We are seeking a passionate
UX Researcher
to join our growing Product team. The UX Researcher will play a key role in uncovering user needs, behaviors, and motivations through a variety of research methods. By transforming insights into actionable recommendations, this role ensures that FlyAkeed's design and product decisions are evidence-based and aligned with customer expectations, ultimately enhancing the overall user experience.

Responsibilities:

• Design and conduct qualitative and quantitative research, including interviews, surveys, usability studies, and field observations
• Synthesize research findings into clear, actionable insights that guide product and design decisions
• Develop personas, journey maps, and research documentation to align cross-functional teams around user needs
• Collaborate closely with designers, product managers, and engineers to validate concepts and prototypes
• Track and measure the impact of design decisions through user feedback and usability metrics
• Advocate for the voice of the customer across the organization, influencing both strategic and tactical product initiatives
• Stay updated on UX trends, research tools, and methodologies to continuously improve practices at FlyAkeed

Requirements

• Strong understanding of user research methodologies and usability testing practices
• Proven experience with research tools such as Maze, UsabilityHub, UserTesting, or equivalent platforms
• Skilled in data analysis and storytelling, with the ability to present insights persuasively to technical and non-technical stakeholders
• Proficiency in Figma for integrating research findings into design workflows
• Excellent communication and collaboration skills, with the ability to work across multidisciplinary teams
• Previous experience in travel tech, SaaS, or B2B products is a plus

1 month ago Be among the first 25 applicants

Do you want to love what you do at work? Do you want to make a difference, an impact, transform people's lives? Do you want to work with a team that believes in disrupting the normal, boring, and average?

If yes, then this is the job you're looking for. UXBERT Labs is one of the best digital and user experience design agencies in the GCC working with the biggest regional and international brands such as STC, Amazon, Gucci and more. UXBERT Labs is part of the Supertech Group also consisting of Hala Yalla, Saudi's #1 private event ticketing and experience booking platform, and Kafu Games, the largest esports tournament platform in MENA.

We are looking for a Senior UX Researcher to join our team and help shape exceptional user experiences across our digital products and services. The ideal candidate is a seasoned researcher who has worked across complex projects, led usability testing, and applied UX best practices and methodologies to inform design decisions.

You must have hands-on experience with usability testing , knowledge of the Nielsen Norman Group's 10 usability heuristics , and a solid understanding of both qualitative and quantitative research methods .

Key Responsibilities

• Plan, design, and conduct user research studies including usability testing, interviews, surveys, and field studies
• Apply Nielsen's 10 Usability Heuristics during evaluations and testing to identify UX issues and areas for improvement
• Collaborate with Product Managers, Designers, and Developers to translate research findings into actionable insights
• Lead the development of user personas, journey maps, and experience frameworks
• Advocate for user needs throughout the product lifecycle and influence design strategy with evidence-based insights
• Present clear, concise, and compelling research findings to stakeholders and leadership teams
• Mentor junior researchers and support UX research knowledge sharing across the organization

Requirements

• 4+ years of experience in UX research, preferably within digital product teams or agencies
• Proven track record of applying Nielsen's usability heuristics in real-world testing and evaluations
• Deep understanding of UX best practices and human-centered design principles
• Strong experience with research planning, execution, analysis, and reporting
• Proficiency in tools such as Figma, Optimal Workshop, Dovetail, Maze, or similar
• Excellent communication and presentation skills
• Strong collaboration and stakeholder engagement skills

Preferred Qualifications

• Experience working in agile environments or design sprints
• Background in psychology, HCI, design, or related fields
• Certification from NN/g or similar UX institutions is a plus

• Associate

• Full-time

• Other
• Industries: IT Services and IT Consulting

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Do you want to love what you do at work? Do you want to make a difference, an impact, transform people’s lives? Do you want to work with a team that believes in disrupting the normal, boring, and average?

If yes, then this is the job you’re looking for.UXBERT Labs is one of the best digital and user experience design agencies in the GCC working with the biggest regional and international brands such as STC, Amazon, Gucci and more. UXBERT Labs is part of the Supertech Group also consisting of Hala Yalla, Saudi’s #1 private event ticketing and experience booking platform, and Kafu Games, the largest esports tournament platform in MENA.

We are looking for aSenior UX Researcher to join our team and help shape exceptional user experiences across our digital products and services. The ideal candidate is aseasoned researcher who has worked across complex projects, led usability testing, and appliedUX best practices and methodologies to inform design decisions.

You must havehands-on experience with usability testing , knowledge of theNielsen Norman Group’s 10 usability heuristics , and a solid understanding of bothqualitative and quantitative research methods .

• Plan, design, and conduct user research studies including usability testing, interviews, surveys, and field studies.
• ApplyNielsen’s 10 Usability Heuristics during evaluations and testing to identify UX issues and areas for improvement.
• Collaborate with Product Managers, Designers, and Developers to translate research findings into actionable insights.
• Lead the development of user personas, journey maps, and experience frameworks.
• Advocate for user needs throughout the product lifecycle and influence design strategy with evidence-based insights.
• Present clear, concise, and compelling research findings to stakeholders and leadership teams.
• Mentor junior researchers and support UX research knowledge sharing across the organization.

• 4+ years of experience in UX research, preferably within digital product teams or agencies.
• Proven track record of applyingNielsen's usability heuristics in real-world testing and evaluations.
• Deep understanding of UX best practices and human-centered design principles.
• Strong experience with research planning, execution, analysis, and reporting.
• Proficiency in tools such as Figma, Optimal Workshop, Dovetail, Maze, or similar.
• Excellent communication and presentation skills.
• Strong collaboration and stakeholder engagement skills.

• Experience working in agile environments or design sprints.
• Background in psychology, HCI, design, or related fields.
• Certification from NN/g or similar UX institutions is a plus.

Do you want to love what you do at work? Do you want to make a difference, an impact, transform people’s lives? Do you want to work with a team that believes in disrupting the normal, boring, and average?

If yes, then this is the job you’re looking for. UXBERT Labs is one of the best digital and user experience design agencies in the GCC working with the biggest regional and international brands such as STC, Amazon, Gucci and more. UXBERT Labs is part of the Supertech Group also consisting of Hala Yalla, Saudi’s #1 private event ticketing and experience booking platform, and Kafu Games, the largest esports tournament platform in MENA.

We are looking for a Senior UX Researcher to join our team and help shape exceptional user experiences across our digital products and services. The ideal candidate is a seasoned researcher who has worked across complex projects, led usability testing, and applied UX best practices and methodologies to inform design decisions.

You must have hands-on experience with usability testing , knowledge of the Nielsen Norman Group’s 10 usability heuristics , and a solid understanding of both qualitative and quantitative research methods .

• Plan, design, and conduct user research studies including usability testing, interviews, surveys, and field studies.
• Apply Nielsen’s 10 Usability Heuristics during evaluations and testing to identify UX issues and areas for improvement.
• Collaborate with Product Managers, Designers, and Developers to translate research findings into actionable insights.
• Lead the development of user personas, journey maps, and experience frameworks.
• Advocate for user needs throughout the product lifecycle and influence design strategy with evidence-based insights.
• Present clear, concise, and compelling research findings to stakeholders and leadership teams.
• Mentor junior researchers and support UX research knowledge sharing across the organization.

• 4+ years of experience in UX research, preferably within digital product teams or agencies.
• Proven track record of applying Nielsen's usability heuristics in real-world testing and evaluations.
• Deep understanding of UX best practices and human-centered design principles.
• Strong experience with research planning, execution, analysis, and reporting.
• Proficiency in tools such as Figma, Optimal Workshop, Dovetail, Maze, or similar.
• Excellent communication and presentation skills.
• Strong collaboration and stakeholder engagement skills.

• Experience working in agile environments or design sprints.
• Background in psychology, HCI, design, or related fields.
• Certification from NN/g or similar UX institutions is a plus.

Overview

This is an on-demand/project-based position. As an On-Demand/Project-Based UX Researcher, you will have the opportunity to work on a diverse array of projects with various clients, contributing your expertise to uncover valuable user insights. You will conduct comprehensive user research using a range of methodologies, providing actionable recommendations that shape the design and development of our clients.

• Conduct User Research: Assist in planning and conducting user research activities such as user interviews, usability testing, surveys, and focus groups, tailored to each project's objectives.
• Aid in recruiting participants for research studies and coordinating research sessions.
• Data Collection and Analysis: Assist in collecting qualitative and quantitative data, ensuring accuracy and completeness. Help with organizing and synthesizing research findings, contributing to the analysis process.
• Report and Documentation: Assist in documenting research methodologies, findings, and insights. Contribute to the creation of clear and concise research reports and presentations. Prepare research reports, presentations, and other deliverables for internal and external stakeholders.
• Collaboration: Collaborate closely with cross-functional teams, including UX designers, developers, product managers, and clients, to integrate research findings into the design and development process. Participate in meetings, workshops, and brainstorming sessions to contribute insights and ideas.
• Adaptability: Be adaptable and responsive to meet the evolving research needs and priorities of our agency, especially in an on-demand, project-based environment. Be flexible with your time and availability to align with our agency's requirements and deadlines.
• Communication: Let us know your availability for work periodically with our managers to better communicate progress and findings. Communicate effectively with team members and stakeholders, providing updates on research progress and findings. Present research findings and recommendations clearly and persuasively, both orally and in writing.
• Support The Research Team: Assist our UX Research team in our projects by helping with research tasks and providing support as needed. Learn from experienced researchers and seek guidance to enhance your research skills and expertise.

Must have:

• Strong passion for user research and UX design.
• Ability to work collaboratively in a team-oriented environment.
• Have a base theoretical knowledge of: Usability Testing, User Interview, Expert Review, Personas, and User Journey.

Preferable:

• Strong analytical and critical thinking skills.
• Knowledgeable of the key UX research tools and software, such as usability testing software, survey platforms, and analytics tools.
• Excellent communication and presentation skills.

Nice to have:

• Acquired or successfully passed Related UX Courses, Certificates.
• Bachelor's degree in a related field (e.g., Human-Computer Interaction, Psychology, Anthropology, or a similar discipline) or equivalent years of experience in the field.

• Entry level

• Part-time

• Science

• Software Development

Overview

This is an on-demand/project-based position. As an On-Demand/Project-Based UX Researcher, you will have the opportunity to work on a diverse array of projects with various clients, contributing your expertise to uncover valuable user insights. You will conduct comprehensive user research using a range of methodologies, providing actionable recommendations that shape the design and development of our clients.

• Conduct User Research: Assist in planning and conducting user research activities such as user interviews, usability testing, surveys, and focus groups, tailored to each project's objectives.
• Aid in recruiting participants for research studies and coordinating research sessions.
• Data Collection and Analysis: Assist in collecting qualitative and quantitative data, ensuring accuracy and completeness. Help with organizing and synthesizing research findings, contributing to the analysis process.
• Report and Documentation: Assist in documenting research methodologies, findings, and insights. Contribute to the creation of clear and concise research reports and presentations. Prepare research reports, presentations, and other deliverables for internal and external stakeholders.
• Collaboration: Collaborate closely with cross-functional teams, including UX designers, developers, product managers, and clients, to integrate research findings into the design and development process. Participate in meetings, workshops, and brainstorming sessions to contribute insights and ideas.
• Adaptability: Be adaptable and responsive to meet the evolving research needs and priorities of our agency, especially in an on-demand, project-based environment. Be flexible with your time and availability to align with our agency's requirements and deadlines.
• Communication: Let us know your availability for work periodically with our managers to better communicate progress and findings. Communicate effectively with team members and stakeholders, providing updates on research progress and findings. Present research findings and recommendations clearly and persuasively, both orally and in writing.
• Support The Research Team: Assist our UX Research team in our projects by helping with research tasks and providing support as needed. Learn from experienced researchers and seek guidance to enhance your research skills and expertise.

Must have:

• Strong passion for user research and UX design.
• Ability to work collaboratively in a team-oriented environment.
• Have a base theoretical knowledge of: Usability Testing, User Interview, Expert Review, Personas, and User Journey.

Preferable:

• Strong analytical and critical thinking skills.
• Knowledgeable of the key UX research tools and software, such as usability testing software, survey platforms, and analytics tools.
• Excellent communication and presentation skills.

Nice to have:

• Acquired or successfully passed Related UX Courses, Certificates.
• Bachelor's degree in a related field (e.g., Human-Computer Interaction, Psychology, Anthropology, or a similar discipline) or equivalent years of experience in the field.

• Entry level

• Part-time

• Science

• Software Development

Overview

This is an on-demand/project-based position. As an On-Demand/Project-Based UX Researcher, you will have the opportunity to work on a diverse array of projects with various clients, contributing your expertise to uncover valuable user insights. You will conduct comprehensive user research using a range of methodologies, providing actionable recommendations that shape the design and development of our clients.

• Conduct User Research: Assist in planning and conducting user research activities such as user interviews, usability testing, surveys, and focus groups, tailored to each project's objectives.
• Aid in recruiting participants for research studies and coordinating research sessions.
• Data Collection and Analysis: Assist in collecting qualitative and quantitative data, ensuring accuracy and completeness. Help with organizing and synthesizing research findings, contributing to the analysis process.
• Report and Documentation: Assist in documenting research methodologies, findings, and insights. Contribute to the creation of clear and concise research reports and presentations. Prepare research reports, presentations, and other deliverables for internal and external stakeholders.
• Collaboration: Collaborate closely with cross-functional teams, including UX designers, developers, product managers, and clients, to integrate research findings into the design and development process. Participate in meetings, workshops, and brainstorming sessions to contribute insights and ideas.
• Adaptability: Be adaptable and responsive to meet the evolving research needs and priorities of our agency, especially in an on-demand, project-based environment. Be flexible with your time and availability to align with our agency's requirements and deadlines.
• Communication: Let us know your availability for work periodically with our managers to better communicate progress and findings. Communicate effectively with team members and stakeholders, providing updates on research progress and findings. Present research findings and recommendations clearly and persuasively, both orally and in writing.
• Support The Research Team: Assist our UX Research team in our projects by helping with research tasks and providing support as needed. Learn from experienced researchers and seek guidance to enhance your research skills and expertise.

Must have:

• Strong passion for user research and UX design.
• Ability to work collaboratively in a team-oriented environment.
• Have a base theoretical knowledge of: Usability Testing, User Interview, Expert Review, Personas, and User Journey.

Preferable:

• Strong analytical and critical thinking skills.
• Knowledgeable of the key UX research tools and software, such as usability testing software, survey platforms, and analytics tools.
• Excellent communication and presentation skills.

Nice to have:

• Acquired or successfully passed Related UX Courses, Certificates.
• Bachelor's degree in a related field (e.g., Human-Computer Interaction, Psychology, Anthropology, or a similar discipline) or equivalent years of experience in the field.

• Entry level

• Part-time

• Science

• Software Development

Overview

This is an on-demand/project-based position. As an On-Demand/Project-Based UX Researcher, you will have the opportunity to work on a diverse array of projects with various clients, contributing your expertise to uncover valuable user insights. You will conduct comprehensive user research using a range of methodologies, providing actionable recommendations that shape the design and development of our clients.

• Conduct User Research: Assist in planning and conducting user research activities such as user interviews, usability testing, surveys, and focus groups, tailored to each project's objectives.
• Aid in recruiting participants for research studies and coordinating research sessions.
• Data Collection and Analysis: Assist in collecting qualitative and quantitative data, ensuring accuracy and completeness. Help with organizing and synthesizing research findings, contributing to the analysis process.
• Report and Documentation: Assist in documenting research methodologies, findings, and insights. Contribute to the creation of clear and concise research reports and presentations. Prepare research reports, presentations, and other deliverables for internal and external stakeholders.
• Collaboration: Collaborate closely with cross-functional teams, including UX designers, developers, product managers, and clients, to integrate research findings into the design and development process. Participate in meetings, workshops, and brainstorming sessions to contribute insights and ideas.
• Adaptability: Be adaptable and responsive to meet the evolving research needs and priorities of our agency, especially in an on-demand, project-based environment. Be flexible with your time and availability to align with our agency's requirements and deadlines.
• Communication: Let us know your availability for work periodically with our managers to better communicate progress and findings. Communicate effectively with team members and stakeholders, providing updates on research progress and findings. Present research findings and recommendations clearly and persuasively, both orally and in writing.
• Support The Research Team: Assist our UX Research team in our projects by helping with research tasks and providing support as needed. Learn from experienced researchers and seek guidance to enhance your research skills and expertise.

Must have:

• Strong passion for user research and UX design.
• Ability to work collaboratively in a team-oriented environment.
• Have a base theoretical knowledge of: Usability Testing, User Interview, Expert Review, Personas, and User Journey.

Preferable:

• Strong analytical and critical thinking skills.
• Knowledgeable of the key UX research tools and software, such as usability testing software, survey platforms, and analytics tools.
• Excellent communication and presentation skills.

Nice to have:

• Acquired or successfully passed Related UX Courses, Certificates.
• Bachelor's degree in a related field (e.g., Human-Computer Interaction, Psychology, Anthropology, or a similar discipline) or equivalent years of experience in the field.

• Entry level

• Part-time

• Science

• Software Development

Overview

This is an on-demand/project-based position. As an On-Demand/Project-Based UX Researcher, you will have the opportunity to work on a diverse array of projects with various clients, contributing your expertise to uncover valuable user insights. You will conduct comprehensive user research using a range of methodologies, providing actionable recommendations that shape the design and development of our clients.

• Conduct User Research: Assist in planning and conducting user research activities such as user interviews, usability testing, surveys, and focus groups, tailored to each project's objectives.
• Aid in recruiting participants for research studies and coordinating research sessions.
• Data Collection and Analysis: Assist in collecting qualitative and quantitative data, ensuring accuracy and completeness. Help with organizing and synthesizing research findings, contributing to the analysis process.
• Report and Documentation: Assist in documenting research methodologies, findings, and insights. Contribute to the creation of clear and concise research reports and presentations. Prepare research reports, presentations, and other deliverables for internal and external stakeholders.
• Collaboration: Collaborate closely with cross-functional teams, including UX designers, developers, product managers, and clients, to integrate research findings into the design and development process. Participate in meetings, workshops, and brainstorming sessions to contribute insights and ideas.
• Adaptability: Be adaptable and responsive to meet the evolving research needs and priorities of our agency, especially in an on-demand, project-based environment. Be flexible with your time and availability to align with our agency's requirements and deadlines.
• Communication: Let us know your availability for work periodically with our managers to better communicate progress and findings. Communicate effectively with team members and stakeholders, providing updates on research progress and findings. Present research findings and recommendations clearly and persuasively, both orally and in writing.
• Support The Research Team: Assist our UX Research team in our projects by helping with research tasks and providing support as needed. Learn from experienced researchers and seek guidance to enhance your research skills and expertise.

Must have:

• Strong passion for user research and UX design.
• Ability to work collaboratively in a team-oriented environment.
• Have a base theoretical knowledge of: Usability Testing, User Interview, Expert Review, Personas, and User Journey.

Preferable:

• Strong analytical and critical thinking skills.
• Knowledgeable of the key UX research tools and software, such as usability testing software, survey platforms, and analytics tools.
• Excellent communication and presentation skills.

Nice to have:

• Acquired or successfully passed Related UX Courses, Certificates.
• Bachelor's degree in a related field (e.g., Human-Computer Interaction, Psychology, Anthropology, or a similar discipline) or equivalent years of experience in the field.

• Entry level

• Part-time

• Science

• Software Development