18 Urgent Housekeeper jobs in Saudi Arabia

Job Purpose:

• Assist the Head of Guest Experiences of Jayasom Amaala translate Jayasom's strategy into actionable Resort Caretakers programs, activities, and initiatives whilst ensuring the right structure and operational policies and procedures are in place.

• Provide guidance and leadership to the Resort Caretakers Team, to guarantee highest levels of cleanliness and hygiene throughout the resort areas, as well as to maintain the assets of the resort.

• Budget and forecast resort caretaker related costs and expenses, as efficiently as possible in line with the overall resort objectives.

• Ensure a smooth running of the operation during shifts and daily tasks are completed in due time.

• Ambassador of the company's wellness and sustainability culture, promote its awareness amongst team members by leading by example and living a healthy and balanced lifestyle.

Key Responsibilities:

• Responsible for all Resort Caretaker function and areas, ensuring these are in line with Jayasom's procedures and service standards.
• Ensure that team members are managed efficiently and according to the established departmental objectives.
• Supervise and handle departmental correspondence.
• Develop and maintain strong and friendly professional relationships with guests to ensure 100% guest satisfaction.
• Supervise the overall room cycle from pre-arrival to post departure.
• Responsible for the smooth arrival, and check-in process of guests and ensure the rooms are cleaned, tidy and ready for each guest arrival.
• Prepare the arrivals of VIPs and liaise with concerned departments to ensure the rooms have the right welcome amenities and special requests ready before the check-in.
• Ensure all guests' queries and requests are handled in a prompt, courteous and professional manner.
• Ensure all guests' complaints are handled in a prompt and professional manner to ensure 100% guest satisfaction. Keep a record of guests' complaints, actions taken and compensation provided.
• Coordinate with all departments concerned in the handling of guest matters (regardless of area) to ensure the highest level of service quality.
• Inspect, check and release rooms for arrivals in accordance with operational service standards.
• Spot-check and monitor stayover rooms and vacant rooms in order to guarantee highest service standards at all time.
• Be aware of maintenance issues, report them and follow up on their resolution.
• Responsible to ensure stock of pantries and inventory are well maintained and recorded at all times.
• Maintain regular and effective communication with all resort departments to ensure a smooth running of the operations.
• Ensure that a detailed hand over is carried out between shifts including the volume of business, special guests, tasks to be clarified/completed and any special events that are taking place.
• Assist the Guest Experiences Manager in the creation and implementation of departmental business plans.
• Prepare departmental daily reports and distribute to all relevant parties.
• Ensure guest's portfolios are updated with all necessary information as per company policies and local requirements.
• Monitor daily, weekly, monthly assignments and projects for all team members.
• Budget and forecast resort caretakers related costs and expenses, as efficiently as possible in line with overall resort objectives.
• Implement control measures on departmental labor costs. Minimize costs while ensuring adequate staffing is available to provide luxurious service.
• Regularly review and challenge the operational procedures and service standards and make recommendations from improvement.
• Ensure the welcome areas are clean and tidy at all times.

Job Requirements:

• BA in Hospitality Management (preferred) or equivalent

• Proven experience in a similar role

• Experience working with multicultural teams

• Pre-opening experience

• Housekeeping standards

• Luxury service standards

About Us

Kimpton Hotels & Restaurants is the original boutique hotel company, which pioneered the concept of unique, distinctive, design-forward hotels in the San Francisco, California before expanding worldwide. Anchored in one-of-a-kind experiences, Kimpton spaces and experiences centre on our guests, offering inspiring design that evokes curiosity to forward thinking flavours that feed the soul. Every detail is thoughtfully curated and artfully delivered, so that guest experiences remain meaningful, unscripted and ridiculously personal.

Our mission is to be the best-loved hotel and restaurant company through the common belief that heartfelt connections make people's lives better. Our colleagues are empowered and encouraged to act from the heart, to go above and beyond to create 'ridiculously personal' experiences for each other and our guests.

We're looking for passionate, high-spirted individuals to join the pre-opening team at Kimpton Riyadh, the very first Kimpton hotel in the Middle East. The ideal Kimpton team member has an inclusive spirit who embraces individuality and can cultivate a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional.

Our hotel is only as good as the people it employs so if you're passionate, focused and driven, live for making every guest's experience 'ridiculously personal' and creating unforgettable moments, then we invite you to join the Kimpton tribe.

About Kimpton Riyadh

Located in King Abdullah Financial District which is set in the heart of the Saudi capital, 22-kilometers away from the airport, Kimpton Riyadh is the first Kimpton in the Middle East bringing the brand's playful energy, infectious personality, and unique design style to this LEED certified landmark development home to 1.6 million square meters of state-of-the-art office space, world-class venues and iconic luxury residences. The hotel welcome guests to experience its 212 guest rooms and suites and to enjoy its unique dining options.

Day-to-day

Supervising Staff:

Overseeing housekeeping staff to ensure high standards of cleanliness and service.

Conducting daily briefings and assigning tasks to team members.

Quality Control:

Inspecting guest rooms, public areas, and back-of-house areas to ensure cleanliness and maintenance.

Addressing any issues or deficiencies promptly.

Training and Development:

Training new employees on hotel standards and procedures.

Providing ongoing training and development opportunities for staff.

Inventory Management:

Managing inventory of cleaning supplies, linens, and guest amenities.

Ordering supplies as needed and ensuring proper storage.

Guest Interaction:

Responding to guest requests and complaints in a timely and professional manner.

Ensuring guest satisfaction by addressing their needs and concerns.

Scheduling:

Creating and managing staff schedules to ensure adequate coverage.

Adjusting schedules as needed based on occupancy and special events.

Health and Safety Compliance:

Ensuring compliance with health and safety regulations.

Conducting regular safety training and drills.

Reporting:

Preparing reports on housekeeping activities, including room status and maintenance issues.

Communicating with other departments to coordinate efforts.

Budget Management:

Assisting in managing the housekeeping budget.

Monitoring expenses and finding ways to reduce costs without compromising quality.

Continuous Improvement:

Identifying areas for improvement in housekeeping operations.

Implementing new procedures and best practices to enhance efficiency and service quality.

These responsibilities ensure that the housekeeping department runs smoothly and maintains the high standards expected at a luxury hotel.

What we need from you

Ideally, you'll have some or all of the following competencies and experience we're looking for:

• Bachelor's degree, higher education qualification or equivalent in Hotel Administration / Business Administration

• Two to Three years' prior tenure in a similar role

• International luxury hotel chain background

• GCC exposure

• English Fluency is required

• Arabic Fluency is preferred

Teamwork and Flexibility

In addition to the tasks outlined above, all team members are expected to demonstrate flexibility and a collaborative spirit. This may involve taking on additional responsibilities as needed, especially during periods of high occupancy or in emergency situations. Your willingness to assist colleagues and contribute to the overall success of the hotel is essential in maintaining our high standards of service and guest satisfaction.

What we offer

We'll reward all your hard work with a competitive salary and benefits.

Join us and you'll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing, and we welcome different perspectives. You need to show us you care that you notice the little things that make a difference to guests as well as always looking for ways to improve - visit to find out more about us.

So go on - show us how your passion and personality are the perfect fit to deliver memorable experiences to our guests.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

About Us
Kimpton Hotels & Restaurants is the original boutique hotel company, which pioneered the concept of unique, distinctive, design-forward hotels in the San Francisco, California before expanding worldwide. Anchored in one-of-a-kind experiences, Kimpton spaces and experiences centre on our guests, offering inspiring design that evokes curiosity to forward thinking flavours that feed the soul. Every detail is thoughtfully curated and artfully delivered, so that guest experiences remain meaningful, unscripted and ridiculously personal.

Our mission is to be the best-loved hotel and restaurant company through the common belief that heartfelt connections make people's lives better. Our colleagues are empowered and encouraged to act from the heart, to go above and beyond to create 'ridiculously personal' experiences for each other and our guests.

We're looking for passionate, high-spirted individuals to join the pre-opening team at Kimpton Riyadh, the very first Kimpton hotel in the Middle East. The ideal Kimpton team member has an inclusive spirit who embraces individuality and can cultivate a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional.

Our hotel is only as good as the people it employs so if you're passionate, focused and driven, live for making every guest's experience 'ridiculously personal' and creating unforgettable moments, then we invite you to join the Kimpton tribe.

About Kimpton Riyadh
Located in King Abdullah Financial District which is set in the heart of the Saudi capital, 22-kilometers away from the airport, Kimpton Riyadh is the first Kimpton in the Middle East bringing the brand's playful energy, infectious personality, and unique design style to this LEED certified landmark development home to 1.6 million square meters of state-of-the-art office space, world-class venues and iconic luxury residences. The hotel welcome guests to experience its 212 guest rooms and suites and to enjoy its unique dining options.

Day-to-day
Supervising Staff
:

Overseeing housekeeping staff to ensure high standards of cleanliness and service.

Conducting daily briefings and assigning tasks to team members.

Quality Control
:

Inspecting guest rooms, public areas, and back-of-house areas to ensure cleanliness and maintenance.

Addressing any issues or deficiencies promptly.

Training and Development
:

Training new employees on hotel standards and procedures.

Providing ongoing training and development opportunities for staff.

Inventory Management
:

Managing inventory of cleaning supplies, linens, and guest amenities.

Ordering supplies as needed and ensuring proper storage.

Guest Interaction
:

Responding to guest requests and complaints in a timely and professional manner.

Ensuring guest satisfaction by addressing their needs and concerns.

Scheduling
:

Creating and managing staff schedules to ensure adequate coverage.

Adjusting schedules as needed based on occupancy and special events.

Health and Safety Compliance
:

Ensuring compliance with health and safety regulations.

Conducting regular safety training and drills.

Reporting
:

Preparing reports on housekeeping activities, including room status and maintenance issues.

Communicating with other departments to coordinate efforts.

Budget Management
:

Assisting in managing the housekeeping budget.

Monitoring expenses and finding ways to reduce costs without compromising quality.

Continuous Improvement
:

Identifying areas for improvement in housekeeping operations.

Implementing new procedures and best practices to enhance efficiency and service quality.

These responsibilities ensure that the housekeeping department runs smoothly and maintains the high standards expected at a luxury hotel.

What We Need From You
Ideally, you'll have some or all of the following competencies and experience we're looking for:

• Bachelor's degree, higher education qualification or equivalent in Hotel Administration / Business Administration
• Two to Three years' prior tenure in a similar role
• International luxury hotel chain background
• GCC exposure
• English Fluency is required
• Arabic Fluency is preferred

Teamwork and Flexibility
In addition to the tasks outlined above, all team members are expected to demonstrate flexibility and a collaborative spirit. This may involve taking on additional responsibilities as needed, especially during periods of high occupancy or in emergency situations. Your willingness to assist colleagues and contribute to the overall success of the hotel is essential in maintaining our high standards of service and guest satisfaction.

What We Offer
We'll reward all your hard work with a competitive salary and benefits.

Join us and you'll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing, and we welcome different perspectives. You need to show us you care that you notice the little things that make a difference to guests as well as always looking for ways to improve - visit to find out more about us.

So go on - show us how your passion and personality are the perfect fit to deliver memorable experiences to our guests.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

Company Description

BD Facilities Services is an Integrated Facility Management company focused on delivering solutions through skilled Subject Matter Expertise (SME). Our services range from technical and management solutions for stakeholders and customers, ensuring reliable products and services. Our energetic and experienced team of entrepreneurs is dedicated to providing integrated facility management services for MNCs and local organizations. We ensure strong support from an efficient management team and develop our products and services locally to meet the needs of the Bangladesh market. Our well-trained engineers work to ensure customer satisfaction and quality services throughout Bangladesh.

Role Description

This is a full-time, on-site role for Cleaner & MEP located in Saudi Arabia, KSA. The Cleaner & MEP will be responsible for daily cleaning tasks, maintaining cleanliness standards, and managing MEP (Mechanical, Electrical, Plumbing) systems. The role involves routine inspections, performing preventive maintenance, and ensuring the operational efficiency of all facilities. The Cleaner & MEP will also address any repair requests and ensure compliance with safety regulations.

Qualifications

• Experience in cleaning and maintaining cleanliness standards
• Knowledge of MEP (Mechanical, Electrical, Plumbing) systems
• Ability to perform routine inspections and preventive maintenance
• Strong problem-solving skills and attention to detail
• Proficiency in handling repair requests and ensuring safety compliance
• Excellent communication and teamwork skills
• Previous experience in facility management is a plus
• Certification or relevant training in MEP systems

Job location is: Malaz

Work timings: 10 hours a day, 6 days a week

Duties:

Cleaning and Housekeeping duties as directed

Must be presentable

Punctual

No Absenteeism

We prefer if you stay on Free visa, if you need sponsorship change, we can plan.

Salary mentioned is full package

Job Type: Permanent

Pay: ﷼2, ﷼3,000.00 per month

Language:

• English (Required)

PRIMARY RESPONSIBILITIES

• Oversees the effectiveness of all aspects of the Housekeeping operation and other related departments.
• Meets the head of each section to ensure that daily assignments and objectives are cleared to everyone.
• Ensures that training of all staff and refresher courses for existing personnel are done regularly and effectively.
• Evaluates the performance of heads of all sections and makes sure that evaluations of other employees in Housekeeping are done fairly and objectively.
• Inspects entire hotel (& apartment premises) as frequently as possible, to ensure all areas are kept clean and in satisfactory condition.
• Spot-checks vacant and occupied guest rooms, and some areas of the apartment service.
• Inspects all VIP and long-staying guest rooms.
• Maintains proper record and control procedures for lost and found items.
• Distributes keys to Housekeeping staff (Floor Supervisors & Housekeeping attendants)
• Oversees the department in the absence of the Director of Rooms.
• Performs other duties as assigned by Supervisor.

ADMINISTRATIVE RESPONSIBILITIES

• Screens and Acknowledges daily work schedules.
• Conducts daily briefing and de-briefing to the heads of all sections.
• Ensures that an effective duty assigned to the sufficiency of manpower in accordance to volume of business.
• Establishes two-way communication with related departments.
• Set as good samples to communicate effectively with guests, subordinates, immediate supervisors and others.
• Manages time effectively by meeting deadlines on time.
• Administers personnel action on leaves & overtime requests, disciplinary actions and commendation.
• Identifies and solves problems in a professional manner.
• Acknowledges logbook and ensures that each recorded problems is attended.
• Ensures that consumption reports, inventories, lost & found log books are handled according to the policies and procedures.

TECHNICAL RESPONSIBILITIES

• Understands and can explain job descriptions of all positions in the Housekeeping Department.
• Knows and understands policies relating to Housekeeping, laundry, and other areas in the Rooms and Guest Services including Engineering and other departments.
• Recognizes good quality products and presentation.
• Checks and improves all service standards established by the company.
• Supervises staff activities to maximize revenue and minimize costs.
• Provides assistance to the staff when required during peak periods.
• Maintains grooming standards for all personnel.
• Conserve energy and water at all time by not decreasing guest comfort and cleaning efficiency.
• Manages wastes by reducing and recycle the wastes, carefully use of all resources.
• Ensures that Housekeeping and related departments' employees can communicate with guests and the fellow employees politely and professionally.
• Works closely with other room's managers to do the profit and capital expenditure budgets.
• Ensures that par stocks of operating supplies and equipment are met the standard procedures of housekeeping.
• Maintains and improves the quality of services and facilities according to the company's standards at all times.

COMMERCIAL RESPONSIBILITIES

• Communicates effectively with guest, clients, business partners and employees.
• To be a good sales person to promote hotel's image and businesses.
• Participates community projects or activities in order to promoting the hotel's image and cooperation to improve community relationship.
• Represents management team, hotel, and company well with any external guests.

HUMAN RESOURCES RESPONSIBILITIES:

• Coaches and counsels all staff when applicable.
• Evaluates objectively the performance of Housekeeping Manager, Assistant Housekeepers, Housekeeping Agents and other related staff.
• Provides the most effective training to all housekeeping and related employees regularly.
• Motivates staff to grow within the company.
• Develops him/herself to be better manager at all times.

RELATIONSHIP

• Reports to Director of Rooms or GM/HM in absence of Dir. of Rooms or superior.
• Directs and supervises activities of the Housekeeping and other related employees.
• Coordinates with other managers for all activities of the hotel.
• Interacts with clients, guests, government officials, supplies, and other important individual in the community in promoting the hotel.

OTHERS

• Continuous learning through own IDP.
• Any other duties as may be assigned by the superior.

ACCOUNTABILITIES

• Represents Dusit's brand and its values at all times. We will establish relationships and foremost and we will deliver an exceptional guest experience and promote Thai graciousness.

COMPANY'S CULTURE

• Communicate and fully embracing the Company's culture (our Vision, our Mission and our Values), leads by example and cascade to all your subordinates. – "Proud to belong and to contribute"

CONFIDENTIALITY

• Ensure confidentiality and secure storage of all intellectual property and data bases, both hard copy and electronic. Adhere to Dust Internet and E-mail policy. Ensure Hotel, Customer and Staff information or transactions are kept confidential during or after employment with the company.

JOB REQUIREMENTS

• Minimum education of Bachelor degree in Hotel Management, Business Administration or related field.
• Minimum 8 years of experience in Housekeeping in the 5 star environment.
• Reports to Director of Rooms or GM/HM in absence of Dir. of Rooms or superior.
• Directs and supervises activities of the Housekeeping and other related employees.
• Coordinates with other managers for all activities of the hotel.
• Interacts with clients, guests, government officials, supplies, and other important individual in the community in promoting the hotel.

Date Posted

July 1, 2025

Location

Dusit Princess Al Majma'ah, Riyadh

Division

Rooms

Minimum Experience

8 Year

Qualification

Bachelor Degree

Career Level

Executive

Company Description

At Sofitel, we are more than luxury hotels. Guided by our French zest for life, we inspire heartfelt encounters by shining a light on vibrant local cultures with our remarkable savoir-faire and heartfelt service. With over 120 addresses worldwide, Sofitel aims to ignite love, unlock the extraordinary, and foster discovery in every stay. Through the fusion of French zest and local culture, whether it is culinary artistry, captivating local artwork, or the serenity of our wellness spaces, we create transformative experiences that leave an indelible impression on your heart and soul.

Role Description

This is a full-time on-site role for an Executive Housekeeper located in Medina. The Executive Housekeeper will be responsible for overseeing all housekeeping operations, ensuring the highest standards of cleanliness and guest satisfaction. Daily tasks include managing and training housekeeping staff, coordinating with other departments, maintaining inventory and ordering supplies, and addressing guest inquiries and concerns promptly and professionally.

Qualifications

• Skills in Laundry and Organization
• Strong Communication and Customer Service skills
• Experience in Training and managing staff
• Exceptional attention to detail and problem-solving abilities
• Previous experience in a hospitality or luxury hotel setting is preferred
• Ability to work flexible hours, including weekends and holidays
• Proficiency in multiple languages is a plus

Key Responsibilities

• Lead, train, and inspire the housekeeping and laundry teams to deliver world-class service.
• Implement and monitor cleaning schedules, inspections, and SOPs for all areas of the resort.
• Ensure compliance with hygiene, safety, and environmental standards.
• Control inventory of linen, guest supplies, and operating equipment, ensuring cost efficiency.
• Manage departmental budgets, payroll, and resource planning.
• Introduce and monitor sustainable housekeeping practices (e.g., water conservation, recycling initiatives).
• Respond promptly to guest requests and feedback, ensuring high guest satisfaction scores.
• Coordinate with Front Office, Engineering, and other departments to support smooth operations.
• Recruit, coach, and develop team members, ensuring career growth opportunities and succession planning.
• Report regularly on departmental performance to the and leadership team.

Minimum 5 years experience in a senior housekeeping leadership role, preferably in a luxury resort or 5-star hotel.

• Proven track record of managing large teams with diverse nationalities.
• Strong leadership and communication skills with the ability to inspire and engage.
• Excellent attention to detail, organizational skills, and ability to manage multiple priorities.
• Experience in budgeting, forecasting, and cost management.
• Knowledge of housekeeping systems and software.
• Strong commitment to sustainability, health, and safety standards.
• A Yes I Can attitude with passion for delivering outstanding guest experiences.
• Fluency in English is required; Arabic is an advantage.