17 Training Specialist jobs in Saudi Arabia

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Company: Nesma & Partners

To provide support to the Training & Development unit at Nesma & Partners, by identifying training needs, designing, and delivering training programs, and evaluating their effectiveness, in support of cultivating programs that align with the organization’s strategic objectives, and in Kingdom regulatory frameworks.

• Follow all relevant Human Resources processes, policies, standard operating procedures, and instructions so that work is carried out in a controlled and consistent manner.
• Demonstrate compliance with the organization’s values and ethics at all times to support the establishment of a value-driven culture within the organization.

• Coordinate logistics for training sessions and orientation, including document preparation (manuals, worksheets, questionnaires, support materials), personnel & equipment allocation, and location booking, to facilitate effective learning.
• Schedule and communicate training session location and requirements to all participants, ensuring clear and timely transfer of information prior to its commencement.
• Maintain a database of all training courses and participants for effective data management.
• Produce and distribute training certificates upon completion, providing attendees with records of their participation.
• Assist in consolidating the annual training budget to support Nesma & Partners' future capabilities and needs.
• Support KPI development and delivery by overseeing human resources information systems and daily procedures.
• Evaluate and report on the ROI of trainings to track progress and identify areas for improvement.

• Contribute to the identification of opportunities for system, process, and practice improvements, considering global standards, productivity, and cost reduction.

• Conduct all activities safely and responsibly, in compliance with internal policies and guidelines.

Assist in preparing timely and accurate reports to meet department standards and policies.

• Education: Bachelor's in Business Administration or related field.
• Experience: 4 years of relevant experience in similar roles.

• Data Management, Stakeholder Management, Employee Engagement, Curriculum Design, Training Program Development, Adherence to Learning Objectives, Technology Integration, Regulatory Compliance.

• Master's in Human Resources, Business Administration, or related field.
• SHRM-CP or similar HR certifications.

• Experience in the EPC industry.
• Customer Focus, Decision Quality, Innovation, Action Orientation, Accountability, Collaboration, Effective Communication, Self-Development, Adaptability.

Direct message the job poster from Premium Food Company Ltd.

Job Summary:

We are looking for a passionate and experienced Training Specialist with a background in the Food & Beverage (F&B)/ Hospitality industry. The ideal candidate must be an Arabic speaker with a strong knowledge of restaurant operations, product knowledge, customer service, and delivering memorable guest experiences. This role will be responsible for designing, conducting, and evaluating training programs to ensure team members are well-equipped to perform at the highest standards.

Key Responsibilities:

• Design and deliver training programs for front-of-house and back-of-house restaurant staff.
• Conduct onboarding sessions for new hires with a focus on service excellence and brand standards.
• Develop training materials, SOPs, and modules for product knowledge and service delivery.
• Conduct role-play sessions and interactive workshops to enhance customer service and communication skills.
• Evaluate employee performance post-training and provide constructive feedback.
• Work closely with restaurant managers to identify training needs and develop tailored programs.
• Ensure training programs align with company objectives and guest experience goals.
• Monitor and measure the effectiveness of training programs and implement improvements.
• Act as a brand ambassador and uphold company values in every training session.

Requirements:

• Minimum 3 years of experience in training within the restaurant or F&B industry .
• Fluent in Arabic (spoken and written); English proficiency is a plus.
• Strong knowledge of restaurant operations and service standards.
• Excellent presentation, facilitation, and communication skills.
• Passion for guest service, hospitality, and creating memorable experiences.
• Ability to work independently and manage multiple training sessions across different locations.
• Proficiency in MS Office and training platforms is an advantage.

Preferred Qualifications:

• Certification in Training & Development or Hospitality Management.
• Previous experience working with international or high-end F&B brands.

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Training
• Industries Restaurants and Hospitality

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• Design and develop comprehensive training programs tailored to the specific needs, aligned with Hungerstation internal culture, addressing in-house and BPO staff.
• Incorporate COPC and CIPD best practices and industry standards into training materials and content.
• Collaborate with subject matter experts to ensure training programs cover all relevant topics, including product knowledge, customer service techniques, and problem-resolution skills.
• Regularly review and update training materials to reflect the latest industry trends and advancements.
• Deliver induction program to create a dynamic and engaging onboarding experience for new customer care agents.
• Introduce interactive and modern training methods, such as e-learning modules, virtual simulations, and gamification, to enhance the induction process.
• Ensure that the induction program effectively communicates Hungerstation's values, mission, and customer-centric approach.
• Conduct engaging training sessions for new hires and existing team leaders and agents, utilizing a variety of training techniques and methodologies.
• Deliver training sessions on topics such as customer service skills, communication, product knowledge and company policies.
• Foster a positive and inclusive learning environment that encourages active participation and knowledge sharing among trainees.
• Provide constructive feedback and coaching to agents to support their continuous development and improvement.
• Collaborate with cross-functional teams to design and execute culture and engagement activities, recognition programs, and employee appreciation events.
• Collaborate with the Quality Assurance (QA) team to develop performance evaluation criteria and metrics aligned with COPC standards.
• Assist in monitoring and assessing individual agent performance through regular performance evaluations and coaching sessions.
• Identify performance gaps and training needs, and develop targeted training interventions to address them.
• Track and analyze performance data to identify trends, areas of improvement, and opportunities for enhancing customer satisfaction.
• Develop and deliver training programs on leadership skills, coaching, performance management, and effective communication for call center team leaders.
• Empower team leaders with training on call center metrics, KPIs, and performance targets to drive team performance and achieve operational goals.
• Foster a culture of continuous improvement by training team leaders on quality assurance, monitoring, and providing feedback for performance enhancement.
• Train team leaders in conducting effective team meetings, delivering constructive feedback, and recognizing outstanding performance to support and motivate teams.
• Collaborate with Operations to optimize call center operations, reduce call handling time, and enhance first-call resolution.
• Conduct post-training evaluations to assess the effectiveness of training programs and gather feedback from trainees.
• Analyze training evaluation data and make recommendations for improvements and modifications to training content and methods.
• Support the professional development of internal trainers (tutors), ensuring they have the necessary resources and skills to deliver effective training programs.

• 1 - 2 years of relevant experience.
• Proven experience as a Trainer or in a similar training role, preferably within a contact center environment.
• Knowledge of COPC and CIPD / ATD standards and best practices.
• Strong understanding of the Saudi market and cultural nuances.
• Familiarity with modern training methodologies, e-learning platforms, and instructional design principles.
• Excellent presentation, facilitation, and communication skills.
• Ability to develop and deliver engaging and interactive training sessions.
• Basic analytical skills to assess training needs, evaluate performance data, and identify areas for improvement.
• Passion for learning and staying updated with industry trends and advancements.
• Ability to work effectively in a fast-paced, dynamic environment.
• Fluency in both written and spoken English and Arabic is a must.
• Bachelor's degree in a relevant field is required.

Hungerstation is the first Saudi Food delivery App in the region! Established in 2012. Today Hungerstation enables you to browse the largest selection of restaurants and supermarkets in KSA that reach 35,000+ options.
In Hungerstation, we stand for our customers' satisfaction, partners' loyalty and riders' wellbeing, in addition to our expansion vision - always aiming higher and moving forward to the utmost levels of service platform.

Hungerstation is part of the Delivery Hero Group, the world's leading local delivery platform operating in 70+ countries worldwide

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Company: Nesma & Partners

To provide support to the Training & Development unit at Nesma & Partners, by identifying training needs, designing, and delivering training programs, and evaluating their effectiveness, in support of cultivating programs that align with the organization’s strategic objectives, and in Kingdom regulatory frameworks.

• Follow all relevant Human Resources processes, policies, standard operating procedures, and instructions so that work is carried out in a controlled and consistent manner.
• Demonstrate compliance with the organization’s values and ethics at all times to support the establishment of a value-driven culture within the organization.

• Coordinate logistics for training sessions and orientation, including document preparation (manuals, worksheets, questionnaires, support materials), personnel & equipment allocation, and location booking, to facilitate effective learning.
• Schedule and communicate training session location and requirements to all participants, ensuring clear and timely transfer of information prior to its commencement.
• Maintain a database of all training courses and participants for effective data management.
• Produce and distribute training certificates upon completion, providing attendees with records of their participation.
• Assist in consolidating the annual training budget to support Nesma & Partners' future capabilities and needs.
• Support KPI development and delivery by overseeing human resources information systems and daily procedures.
• Evaluate and report on the ROI of trainings to track progress and identify areas for improvement.

• Contribute to the identification of opportunities for system, process, and practice improvements, considering global standards, productivity, and cost reduction.

• Conduct all activities safely and responsibly, in compliance with internal policies and guidelines.

Assist in preparing timely and accurate reports to meet department standards and policies.

• Education: Bachelor's in Business Administration or related field.
• Experience: 4 years of relevant experience in similar roles.

• Data Management, Stakeholder Management, Employee Engagement, Curriculum Design, Training Program Development, Adherence to Learning Objectives, Technology Integration, Regulatory Compliance.

• Master's in Human Resources, Business Administration, or related field.
• SHRM-CP or similar HR certifications.

• Experience in the EPC industry.
• Customer Focus, Decision Quality, Innovation, Action Orientation, Accountability, Collaboration, Effective Communication, Self-Development, Adaptability.

1.Collaborate with the sales team to establish training systems and instructor standards, design employee development programs, ensure the effective execution of training frameworks and implementation plans, enhance the professional capabilities of the business team, and contribute to achieving overall business objectives.
2.Analyze business development needs, identify operational challenges and talent profiles, develop training strategies and curricula, customize courses for different business roles, and identify and replicate best practices.
3.Coordinate internal and external training resources to ensure course diversity and relevance; manage the end-to-end training process, including design, development, delivery, tracking, and outcome evaluation; build training systems and curricula from the ground up.
4.Foster team learning capabilities and cultivate a growth-oriented culture; collaborate closely with business teams to reinforce organizational culture and build high-performing teams. 1.Significant business growth potential and ample career development opportunities, including the chance to build training systems from the ground up while growing alongside the team.
2.An open and inclusive work environment with diverse personal development pathways that enable individuals to fully leverage their strengths.
3.Exposure to cross-country and cross-cultural collaboration, offering international experience and the opportunity to expand professional influence.

Desired Candidate Profile

1.Fluent in spoken English, with a minimum of 2 years experience in developing training systems and curricula.
2.Proactively identify in-depth business needs and collaborate effectively with cross-functional teams.
3.Excellent communication and presentation skills; proven ability to drive project development and execution; adaptable to shifting priorities.

Company Industry

• FMCG
• Foods
• Beverages

Department / Functional Area

• Training
• Learning

Keywords

• Business Training Specialist

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Duties and responsibilities

Assess organizational training needs by collaborating with management and staff to identify skill gaps and training requirements.

Conduct surveys, interviews, and assessments to gather data on training needs and effectiveness.

Develop and design engaging training programs and materials that align with company objectives

Facilitate training sessions, workshops, and seminars both in-person and online.

Evaluate the effectiveness of training programs through assessments, feedback, and performance metrics.

Implement improvements and updates to training programs based on evaluation results and emerging needs.

Maintain accurate records of training activities, participant progress, and training outcomes.

Prepare and present reports on training initiatives, including attendance, feedback, and effectiveness.

Work closely with department heads and HR to align training programs with organizational goals and employee development plans.

Ensure training programs comply with relevant laws, regulations, and industry best practices.

Education: BSc in any discipline, preferred in Civil Engineering or equivalent.

GCC: 5+ Years

Experience: 13+ Years

In a world of possibilities, pursue one with endless opportunities. Imagine Next!

When it comes to what you want in your career, if you can imagine it, you can do it at Parsons. Imagine a career working with intelligent, diverse people sharing a common quest. Imagine a workplace where you can be yourself. Where you can thrive. Where you can find your next, right now. We’ve got what you’re looking for.

Job Description:

Parsons is looking for an amazingly talented Training Specialist (Saudi National) to join our team! In this role, you will develop and deliver technical training programs, mentor staff, and support organizational development in transportation systems and operations.

What You'll Be Doing:

• Develop customized training plans and schedules tailored to technical roles in traffic management and transportation projects.

• Train, develop, and mentor technical staff, supervisors, and operators, focusing on adult learning principles.

• Create and deliver training materials, conduct in-service coaching, and manage testing, recertification, and qualification processes for technical personnel.

• Provide one-on-one mentoring for newly hired staff to ensure effective onboarding and skill development.

• Periodically review and update training materials and courses to reflect changes in technology, procedures, and industry standards.

• Maintain accurate records of staff qualifications, training completion, and performance assessments.

• Maintain and update training syllabi, ensuring alignment with project requirements and best practices.

• Assist in developing, maintaining, and updating standard operating procedures (SOPs) and service level agreements (SLAs) for technical operations.

What Required Skills You'll Bring:

• Associate's degree in Education, Training, Human Resources, or a related field (Bachelor's preferred).

• Minimum 8+ years of experience in training and development, with demonstrated expertise in technical training and adult education methodologies.

• Knowledge and skills to collaborate with stakeholders for training and education in transportation or technical environments.

• Experience creating SLAs, KPIs, and performance metrics in operational settings.

• Ability to address conduct and performance issues professionally.

• Excellent verbal and written communication skills in English is required.

What Desired Skills You'll Bring:

• Ability to work independently and as part of a team is preferred.

• Communication skills in Arabic is preferred.

We truly invest and care about our employee’s wellbeing and provide endless growth opportunities as the sky is the limit, so aim for the stars! Imagine next and join the Parsons quest—APPLY TODAY!

Parsons is aware of fraudulent recruitment practices. To learn more about recruitment fraud and how to report it, please refer to

Join to apply for the Training Specialist - MRF 24057 role at HanmiGlobal Saudi .

• Assess organizational training needs by collaborating with management and staff to identify skill gaps and training requirements.
• Conduct surveys, interviews, and assessments to gather data on training needs and effectiveness.
• Develop and design engaging training programs and materials that align with company objectives.
• Facilitate training sessions, workshops, and seminars both in-person and online.
• Evaluate the effectiveness of training programs through assessments, feedback, and performance metrics.
• Implement improvements and updates to training programs based on evaluation results and emerging needs.
• Maintain accurate records of training activities, participant progress, and outcomes.
• Prepare and present reports on training initiatives, including attendance, feedback, and effectiveness.
• Work closely with department heads and HR to align training programs with organizational goals and employee development plans.
• Ensure training programs comply with relevant laws, regulations, and industry best practices.

• BSc in any discipline, preferably Civil Engineering or equivalent.
• GCC experience: 5+ years.
• Total experience: 13+ years.

• Seniority level: Not Applicable
• Employment type: Full-time
• Job function: Human Resources
• Industry: Construction

In a world of possibilities, pursue one with endless opportunities. Imagine Next!

When it comes to what you want in your career, if you can imagine it, you can do it at Parsons. Imagine a career working with intelligent, diverse people sharing a common quest. Imagine a workplace where you can be yourself. Where you can thrive. Where you can find your next, right now. We’ve got what you’re looking for.

Job Description:

Parsons is looking for an amazingly talented Training Specialist (Saudi National) to join our team! In this role, you will develop and deliver technical training programs, mentor staff, and support organizational development in transportation systems and operations.

What You'll Be Doing:

• Develop customized training plans and schedules tailored to technical roles in traffic management and transportation projects.

• Train, develop, and mentor technical staff, supervisors, and operators, focusing on adult learning principles.

• Create and deliver training materials, conduct in-service coaching, and manage testing, recertification, and qualification processes for technical personnel.

• Provide one-on-one mentoring for newly hired staff to ensure effective onboarding and skill development.

• Periodically review and update training materials and courses to reflect changes in technology, procedures, and industry standards.

• Maintain accurate records of staff qualifications, training completion, and performance assessments.

• Maintain and update training syllabi, ensuring alignment with project requirements and best practices.

• Assist in developing, maintaining, and updating standard operating procedures (SOPs) and service level agreements (SLAs) for technical operations.

What Required Skills You'll Bring:

• Associate's degree in Education, Training, Human Resources, or a related field (Bachelor's preferred).

• Minimum 8+ years of experience in training and development, with demonstrated expertise in technical training and adult education methodologies.

• Knowledge and skills to collaborate with stakeholders for training and education in transportation or technical environments.

• Experience creating SLAs, KPIs, and performance metrics in operational settings.

• Ability to address conduct and performance issues professionally.

• Excellent verbal and written communication skills in English is required.

What Desired Skills You'll Bring:

• Ability to work independently and as part of a team is preferred.

• Communication skills in Arabic is preferred.

We truly invest and care about our employee’s wellbeing and provide endless growth opportunities as the sky is the limit, so aim for the stars! Imagine next and join the Parsons quest—APPLY TODAY!

Parsons is aware of fraudulent recruitment practices. To learn more about recruitment fraud and how to report it, please refer to