67 Telecom Technician jobs in Saudi Arabia

• You will be working as Field Service Engineer to execute the installation testing and commissioning activities at customer site or Hitachi Energy projects related to the HV products, including third party HV products if applicable and authorized by Hitachi Energy management.
• You will be active participation in site activities and visiting the customer for Installation testing and commissioning of Hitachi HV GIS, GCB, LTB, DTB and other equipment as and when required or assigned by the line manager.
• You will coordinate / interface with tools management department and take care of HV tools, arrange and properly use Hitachi Energy HV test equipment and tools to execute site activities for HV Products installation, testing and commissioning, protection and control.
• You will be complete GIS installation and GIS compartment assembly work, minor fabrications if required, trouble shooting and rectification of HV products defect workable at customer site and advise the action plan if the repair work need to be carried out in Hitachi Energy factory or workshop. Supports the work activities of PGHV Service at site, or at customer workplace.
• You will learn and perform the test equipment operation used for HV product testing and maintenance work at sites, customer premises or Hitachi Energy workplace. Learn how to use tools used for HV products service jobs.
• You will work with the Project Management team on various projects and when required with full compliance of PM requirement and maintain discipline advice by the PM or customer site regulations.
• You will lead the contractor or sub-contractor during job execution and coordinate with customers and back-office support for any resources requirements to complete the job. Get the PAC or time sheets signed by the customer after completion of assigned task that can be used to invoice the customer.
• You will prepare and provide site reports, activity plans and resource requirements and share it with the PM, line manager or supervisor.
• You will follow the company rules and regulations, display good behavior at office and at site, any safety or integrity incident should be reported to line manager, supervisor or project Manager.
• You will Implement Hitachi Energy value in day-to-day activity or task and will prepare and submit weekly and monthly time sheet, expanse report as per company guideline in timely manner, prepare travel authorization prior to starting the travelling for site or deployment.
• You will be responsible for ensuring compliance with applicable external and internal regulations, procedures, and guidelines.
• Living Hitachi Energy’s core values safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.
  
  

• A bachelor’s degree or diploma in Electrical / Mechanical is preferred.
• 3 to 4 years in high voltage products, electrical equipment, switchgears, HV switchgear protection and control, monitoring and measuring devices, industries or utilities companies.
• Computer literate and excellent interpersonal written/oral communication skills
• Proficiency in both spoken & written English language is required.
  
  

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The opportunity

To build and grow the Installation, testing and commissioning of Hitachi HV products and its associated components, monitoring system, operating devices, measuring and control devices. Operating mechanism of CBs and drives, SF6 gas handling and analysis. test results analysis, and all jobs related to PGHV products advised or assigned by the line manager.

How you’ll make an impact

• You will be working as Field Service Engineer to execute the installation testing and commissioning activities at customer site or Hitachi Energy projects related to the HV products, including third party HV products if applicable and authorized by Hitachi Energy management.

• You will be active participation in site activities and visiting the customer for Installation testing and commissioning of Hitachi HV GIS, GCB, LTB, DTB and other equipment as and when required or assigned by the line manager.

• You will coordinate / interface with tools management department and take care of HV tools, arrange and properly use Hitachi Energy HV test equipment and tools to execute site activities for HV Products installation, testing and commissioning, protection and control.

• You will be complete GIS installation and GIS compartment assembly work, minor fabrications if required, trouble shooting and rectification of HV products defect workable at customer site and advise the action plan if the repair work need to be carried out in Hitachi Energy factory or workshop. Supports the work activities of PGHV Service at site, or at customer workplace.

• You will learn and perform the test equipment operation used for HV product testing and maintenance work at sites, customer premises or Hitachi Energy workplace. Learn how to use tools used for HV products service jobs.

• You will work with the Project Management team on various projects and when required with full compliance of PM requirement and maintain discipline advice by the PM or customer site regulations.

• You will lead the contractor or sub-contractor during job execution and coordinate with customers and back-office support for any resources requirements to complete the job. Get the PAC or time sheets signed by the customer after completion of assigned task that can be used to invoice the customer.

• You will prepare and provide site reports, activity plans and resource requirements and share it with the PM, line manager or supervisor.

• You will follow the company rules and regulations, display good behavior at office and at site, any safety or integrity incident should be reported to line manager, supervisor or project Manager.

• You will Implement Hitachi Energy value in day-to-day activity or task and will prepare and submit weekly and monthly time sheet, expanse report as per company guideline in timely manner, prepare travel authorization prior to starting the travelling for site or deployment.

• You will be responsible for ensuring compliance with applicable external and internal regulations, procedures, and guidelines.

• Living Hitachi Energy’s core values safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.

Your background

• A bachelor’s degree or diploma in Electrical / Mechanical is preferred.

• 3 to 4 years in high voltage products, electrical equipment, switchgears, HV switchgear protection and control, monitoring and measuring devices, industries or utilities companies.

• Computer literate and excellent interpersonal written/oral communication skills

• Proficiency in both spoken & written English language is required.

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Join to apply for the Field Service Engineer role at Daktronics

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Position Summary

When you work at Daktronics, you’ll be part of something amazing. We design, engineer, manufacture and support bold, eye-catching digital LED display technology and audio systems.

Position Summary

When you work at Daktronics, you’ll be part of something amazing. We design, engineer, manufacture and support bold, eye-catching digital LED display technology and audio systems.

Our products bring excitement to professional, college and high school games. They attract customers for businesses around the world, and even provide direction for people as they travel, work and play.

As part of the Daktronics team, you’ll have interesting, impactful work with flexible opportunities. You can learn and grow at a company that provides competitive compensation and meaningful benefits – and the people are second to none.

Where is this opportunity located?

This position is a full-time role located in Riyadh, Saudi Arabia.

When will I work?

• Most of your work will be Sunday – Thursday during normal business hours.
• Some last-minute scheduling happens at times to meet our customer needs when an unexpected repair or event happens. Your schedule may vary and will include some nights and weekends depending on business. needs. We strive for work/life balance and time-off-in-lieu may be granted to maintain appropriate standard hours.
• On-call and event support responsibilities.
  
  

• Your office will be in Riyadh, Saudi Arabia.
• You will travel to customer sites within your regional area. You may also travel nationwide or internationally depending on business needs. Most of the travel will be throughout the Middle East, West/Central Asia, and Africa. On-site work can vary by location and from day to day. One day you might work inside a control room, the next day you might be outside on a lift or ladder working with a video display.
• When you aren’t working on a customer site, you will work from your office to remotely support our customers.
  
  

• Providing service, installation, or support during an event at a customer site.
• Providing on-site technical and maintenance services for Control Systems and Display Systems.
• Leveraging your knowledge by training our Service Partners.
• Regularly participating in technical training on new and different products and systems to advance your technical knowledge to support Daktronics Customers.
• Actively creating and updating knowledge base articles for internal/external use.
• On-site technical support may include terminating fiber, field repair, testing and system level troubleshooting.
  
  

• Providing technical, over-the-phone support to internal and external customers.
• Responding to customers’ requests for technical support primarily through incoming and proactive outbound calls.
• Providing software application installation/configuration support along with “how-to” assistance.
• Troubleshooting and solving basic to sophisticated hardware and software technical issues.
  
  

• Communicate effectively in a variety of settings.
• Positively and professionally able to work in stressful situations.
• Show personal commitment to continuously improve.
• Display a can-do attitude in good and bad times.
• Effectively exercise discretion and independent judgment.
• Work effectively as a team member assisting when and where needed.
• Work with Sales, Project Managers, Service staff, customers, and other personnel to solve technical issues.
• Plan and prioritize customer requests and scheduled work.
• Appropriately document all services performed: service logs, work logs, inventory, and shipping documents.
• Follow the procedures outlined in the Installation Supervisor’s Guide.
• Relay customer feedback on product performance and features to Customer Service and Engineering, including detailed site reports on installation and service work.
• Take a proactive approach to the service needs of Daktronics customers.
• Competently represent Daktronics to customers, in a confident and professional manner.
• Develop a strong business relationship with key customers in the area. Take key role in service relationships with customers.
• Become knowledgeable about and follow company procedures.
• Perform other duties as assigned.
  
  

• Minimum of an associate degree plus relevant experience. Bachelor’s degree preferred. Preferred majors include Electronics Engineering Technology, Computer Engineering Technology, A/V Broadcast, or similar program. Will consider non-technical bachelor’s degree if applicant also has previous experience demonstrating technical learning ability.
• Two or more years of experience in a similar role is preferred.
• Able to work at heights, work from a ladder, and ability to carry ladder/tools/parts from vehicle to work site.
• Available to work evenings, midnight shifts and/or weekends to support facility event schedule.
• Fluent in English and Arabic, both written and verbal.
• Ability to travel by air and ground. Valid driver’s license and good driving record.
• Must be willing and able to travel outside of the KSA. The majority of the travel will be throughout the Middle East, West/Central Asia and Africa. Occasional travel will also be required to locations such as the United States, China, and Europe.
• Must be able to complete work responsibilities with little supervision.
• Effectively exercise discretion and independent judgment.
• Strong computer skills are necessary. Examples include Microsoft Office programs (Word, Excel, etc.) and Internet navigation.
• Background check may be conducted.
• Must have a valid KSA issued driver’s license.
  
  

• Seniority level Entry level

• Employment type Full-time

• Job function Information Technology
• Industries Manufacturing

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When you work at Daktronics, you’ll be part of something amazing. We design, engineer, manufacture and support bold, eye-catching digital LED display technology and audio systems.

Our products bring excitement to professional, college and high school games. They attract customers for businesses around the world, and even provide direction for people as they travel, work and play.

As part of the Daktronics team, you’ll have interesting, impactful work with flexible opportunities. You can learn and grow at a company that provides competitive compensation and meaningful benefits – and the people are second to none.

Where is this opportunity located?

This position is a full-time role located in Riyadh, Saudi Arabia.

When will I work?

• Most of your work will be Sunday –Thursday during normal business hours.
• Some last-minute scheduling happens at times to meet our customer needs when an unexpected repair or event happens.Your schedulemay vary and willinclude some nights and weekends depending on business. needs.Westrive for work/life balance and time-off-in-lieu may be granted to maintain appropriate standard hours.
• On-call and event support responsibilities.

Where will I be working?

• Your office will be in Riyadh, Saudi Arabia.
• You will travel to customer sites within your regional area. You may also travel nationwide or internationally depending on business needs. Most of the travel will be throughout the Middle East, West/Central Asia, and Africa. On-site work can vary by location and from day to day. One day you might work inside a control room, the next day you might be outside on a lift or ladder working with a video display.
• When you aren’t working on a customer site, you will work from your office to remotely support our customers.

What will work look like for me?

Our Field Service Engineers provide phone, remote, and on-site support for installation, maintenance, and troubleshooting of Daktronics products.

Onsite Support consists of supporting Daktronics equipment and end customers where the equipment is located. This work will primarily focus on:

• Providing service, installation, or support during an event at a customer site.
• Providing on-site technical and maintenance services for Control Systems and Display Systems.
• Leveraging your knowledge by training our Service Partners.
• Regularly participating in technical training on new and different products and systems to advance your technical knowledge to support Daktronics Customers.
• Actively creating and updating knowledge base articles for internal/external use.
• On-site technical support may include terminating fiber, field repair, testing and system level troubleshooting.

Remote Support consists of supporting Daktronics equipment and end customers. This work will primarily focus on:

• Providing technical, over-the-phone support to internal and external customers.
• Responding to customers’ requests for technical support primarily through incoming and proactive outbound calls.
• Providing software application installation/configuration support along with “how-to” assistance.
• Troubleshooting and solving basic to sophisticated hardware and software technical issues.

General Responsibilities will include:

• Communicate effectively in a variety of settings.
• Positively and professionally able to work in stressful situations.
• Show personal commitment to continuously improve.
• Display a can-do attitude in good and bad times.
• Effectively exercise discretion and independent judgment.
• Work effectively as a team member assisting when and where needed.
• Work with Sales, Project Managers, Service staff, customers, and other personnel to solve technical issues.
• Plan and prioritize customer requests and scheduled work.
• Appropriately document all services performed: service logs, work logs, inventory, and shipping documents.
• Follow the procedures outlined in the Installation Supervisor’s Guide.
• Relay customer feedback on product performance and features to Customer Service and Engineering, including detailed site reports on installation and service work.
• Take a proactive approach to the service needs of Daktronics customers.
• Competently represent Daktronics to customers, in a confident and professional manner.
• Develop a strong business relationship with key customers in the area. Take key role in service relationships with customers.
• Become knowledgeable about and follow company procedures.
• Perform other duties as assigned.

To be considered for Field Service Engineer, we require the following:

• Minimum of an associate degree plus relevant experience. Bachelor’s degree preferred. Preferred majors include Electronics Engineering Technology, Computer Engineering Technology, A/V Broadcast, or similar program. Will consider non-technical bachelor’s degree if applicant also has previous experience demonstrating technical learning ability.
• Two or more years of experience in a similar role is preferred.
• Able to work at heights, work from a ladder, and ability to carry ladder/tools/parts from vehicle to work site.
• Available to work evenings, midnight shifts and/or weekends to support facility event schedule.
• Fluent in English and Arabic, both written and verbal.
• Ability to travel by air and ground. Valid driver’s license and good driving record.
• Must be willing and able to travel outside of the KSA. The majority of the travel will be throughout the Middle East, West/Central Asia and Africa.Occasional travel will also be required to locations such as the United States, China, and Europe.
• Must be able to complete work responsibilities with little supervision.
• Effectively exercise discretion and independent judgment.
• Strong computer skills are necessary. Examples include Microsoft Office programs (Word, Excel, etc.) and Internet navigation.
• Background check may be conducted.
• Must have a valid KSA issued driver’s license.

Ready to make an impact? Apply now and start your journey with Daktronics.

This role provides highly visible customer support through the performance of on-site service, overseeing diagnoses, troubleshooting, service, and repair of complex equipment and systems. Checks operational quality of system equipment, instructs customers on operation and maintenance, and acts as a liaison with customers on administrative and technical matters for assigned projects. Interprets customer needs and clarifies responsibilities for problem resolution among sales, customer support, or engineering teams. The position may include various aspects of field support, beyond system hardware and software, PCs, and networking/wireless networking.

This role specifically supports Cargo Vehicle Inspection (CVI) equipment field service engineering for delivered cargo systems, including models such as M60, P60, and ZBV.

1. Carrying out basic repairs and maintenance of cargo systems (CVI).
2. Serving as the local point of contact for technical issues related to regional systems.
3. Performing general maintenance, fitting, troubleshooting, and fault finding on CVI systems and subsystems.
4. Organizing scheduled maintenance and repairs of cargo systems (M60 & P60).
5. Providing oral and written responses to 3rd line technical requests from operational sites to site engineers or customer representatives.
6. Providing defect liability or post-acceptance support for CVI equipment.
7. Completing technical documentation, including service reports, engineering change requests, and inputting service data into a simple database.
8. Ensuring all issued equipment (vehicles, spares, consumables, tools, test equipment) are maintained in a safe and suitable condition.
9. Interacting respectfully with customers, operators, and staff, sensitive to cultural and language differences.
10. Working safely in accordance with H&S instructions.

1. Previous experience supporting complex technical products, including engines, drives, PLCs, transmitters & receivers, electrical systems, IT elements, and electrical generators.
2. Experience with Mercedes trucks is advantageous.
3. A proactive 'can-do' attitude with the ability to complete tasks with limited resources.
4. Ability to work independently with limited supervision.
5. Excellent communication skills, both verbal and written, in technical contexts.
6. Engineering qualification such as BTEC, C&G, HNC, or similar.
7. Knowledge of hydraulic, electrical, and electro-mechanical systems.
8. Knowledge of IT networking solutions, with certifications like CCNP or similar preferred.
9. Understanding of integrated IT systems including PLC, HV systems, and radar.

Rapiscan Systems is an industry leader in detection technology, providing cargo and vehicle inspection systems and services for ports, borders, military, high-threat facilities, and checkpoints to help customers combat terrorism, drug smuggling, illegal immigration, and trade fraud. We offer a broad array of scanning system configurations that leverage low-, medium-, and high-energy X-ray technology—or multiple X-ray technologies—to address each customer’s unique security application requirements. Our commitment to excellence in imaging performance, innovative design, and uncompromising quality ensures our solutions consistently deliver best-in-class imaging, high reliability, and operator satisfaction, to help customers find threats and contraband with ease and confidence.

Role Overview

This role provides highly visible customer support through the performance of on-site service, as well as overseeing any necessary diagnoses, troubleshooting, service, and repair of complex equipment and systems. Checks out and approves operational quality of system equipment. Instructs customers in the operation and maintenance of the system. Serves as company liaison with customers on administrative and technical matters for assigned projects. Interprets customer needs and clarifies if the responsibility for problem resolution falls to sales personnel, customer support reps, or engineers. This position may include any aspect of field support, and is not limited to system hardware and software, PCs, and networking/wireless networking.

This role is to provide Cargo Vehicle Inspection (CVI) equipment field service engineering support to delivered cargo systems. (M60, P60, ZBV)

• Carrying out the basic repairs, and maintenance, as necessary elements of the cargo systems (CVI)
• Local POC for technical issues covering regional systems
• Performing general maintenance, fitting, Troubleshooting and fault finding on CVI systems & subsystems.
• Support Mercedes vehicle service needs, Oil & lubricant changes, Filters, etc.
• Organise scheduled maintenance and repairs of the cargo systems (M60 & P60)
• Providing oral and written responses to requests for 3rd line technical requests from the site of operations to either site engineers, customer reps
• Providing defect liability or post-acceptance support for CVI equipment.
• Completing technical documentation including service reports, engineering change requests & inputting service data to a simple functional database.
• Responsible for ensuring that all issued equipment, including Vehicles, Spares, Consumables, Tools and/or Test equipment, are maintained in a suitable and safe condition.
• Deal respectfully, with customers, operators, and their related staff, in a manner sensitive to the cultural or language differences that may occur.
• Working in a safe manner, in accordance with issued H&S instructions.

• Uphold the company’s core values of Integrity, Innovation, Accountability, and Teamwork.

• Demonstrate behaviour consistent with the company’s Code of Ethics and Conduct.

• It is the responsibility of every employee to report to their manager or a member of senior management any quality problems or defects for corrective action to be implemented and to avoid recurrence of the problem.

• Duties may be modified or assigned at any time to meet the needs of the business.

• Previous experience supporting a complex technical product, containing, Engine, drives, PLC, transmitters & receivers, electrical systems, IT elements, electrical generators etc.
• Mercedes truck experience an advantage
• ‘Can- do’ approach, with an ability to complete a task, sometimes with limited access to resources.
• Able to work with limited daily supervision
• Ability to communicate technical issues, clearly, both verbally, and in writing.
• BTEC, C&G or HNC or similar qualification in an engineering discipline
• Knowledge of hydraulic, electrical, and electro/ mechanical system.
• Knowledge of IT Networking solutions, CCNP or Similar.
• Knowledge of integrated it systems including PLC, HV systems and/or radar.

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Job Description

We are looking for a highly skilled and experienced Field Service Supervisor to lead our technical team in Riyadh. This key role is vital for ensuring seamless operations, maintenance, and support for our field teams. The ideal candidate will possess strong management abilities and a proven history of overseeing complex customer environments in a 24/7, high-availability setting. Occasionally acting as the primary on-site contact for our clients, you will be accountable for meeting and exceeding Service Level Agreements (SLAs) while driving operational excellence.

• Lead, mentor, and manage a team of on-site field service engineers and technicians, fostering a collaborative environment.
• Direct and manage the Profit and Loss (P&L) associated with service delivery.
• Develop and oversee team schedules, shift rotations, and on-call rosters to ensure comprehensive 24/7/365 coverage.
• Conduct regular performance reviews, provide constructive feedback and identify training needs for team members.
• Cultivate a culture centered on safety, quality, and continuous improvement.
• Oversee daily preventive, corrective, and predictive maintenance activities for all contracted systems.
• Serve as the technical escalation point for complex issues, providing guidance to the field service team.
• Ensure that all incidents and service requests are logged, prioritized, and resolved within the agreed-upon SLAs
  
  

• Lead, mentor, and manage a team of on-site field service engineers and technicians, fostering a collaborative environment.
• Direct and manage the Profit and Loss (P&L) associated with service delivery.
• Develop and oversee team schedules, shift rotations, and on-call rosters to ensure comprehensive 24/7/365 coverage.
• Conduct regular performance reviews, provide constructive feedback and identify training needs for team members.
• Cultivate a culture centered on safety, quality, and continuous improvement.
• Oversee daily preventive, corrective, and predictive maintenance activities for all contracted systems.
• Serve as the technical escalation point for complex issues, providing guidance to the field service team.
• Ensure that all incidents and service requests are logged, prioritized, and resolved within the agreed-upon SLAs
  
  

• Minimum of 3-5 years in a supervisory or team leader role, managing technical teams and customer relationships.
• Bachelor’s degree in Electronics Engineering, Computer Science, Information Technology, Telecommunications, or a related field.
• Essential: Proven experience working in a large-scale, critical environment.
• Technical Skills:
• Knowledge of ICT infrastructure, servers, and virtualization technologies.
• Multi-disciplinary knowledge in various Low Current systems, including CCTV, Access Control, Fire Alarm Systems (FAS), and Building Management Systems (BMS) is important.
• Skills in troubleshooting and root cause analysis.
• Capability to thrive in a dynamic, fast-paced 24/7 operational environment.
• Basic understanding of project management principles.
• This position is full-time and based at our on-site office in Riyadh, KSA.
• This role may involve working in various environmental conditions.
• Candidates must be able to pass all required background checks.
  
  

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Engineering and Information Technology
• Industries Appliances, Electrical, and Electronics Manufacturing

Referrals increase your chances of interviewing at Honeywell by 2x

Riyadh, Riyadh, Saudi Arabia 13 hours ago

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Field Service Technician work focuses on installing, configuring, calibrating, and repairing technical products and systems at customer field locations including:

• Performing a variety of maintenance and technical support on installed products and equipment.
• Troubleshooting, diagnosing, and resolving malfunctions.
• Determining when products should be upgraded or replaced.
• May provide onsite training for customer support personnel A Specialist Para-Professional (S4) requires advanced knowledge of operational procedures and tools obtained through extensive work experience and may require vocational or technical education.

• Working under limited supervision for non-routine situations and may be responsible for leading daily operations.
• Training, delegating and reviewing the work of lower level employees. Problems are typically difficult and non-routine but not complex.

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