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Alnafitha IT is a leading independent provider of IT services and solutions in Saudi Arabia, founded in 1993.

As a fully Saudi-owned company, we have established ourselves from a startup business to a market leader, offering a comprehensive range of IT solutions tailored to meet the unique requirements of our clients.

Our expertise spans across various domains, including Microsoft, AWS, ManageEngine, and Zoho Solutions, ensuring that we deliver strategic IT solutions that drive digital transformation and operational excellence to our clients.

With over 30 years of experience, Alnafitha IT has successfully completed more than 4,000 projects, serving over 3,000 satisfied customers, and collaborating with 65+ partners.

Our commitment to excellence is evident in our customer-centric approach, which emphasizes engagement, collaboration, and a relentless pursuit of quality in every interaction.

Our vision is to be the Kingdom's most customer-centric provider for digital transformation and consultation, fostering innovation and excellence in all our solutions. We are dedicated to optimizing operational efficiency and ensuring effective resource utilization to enhance customer satisfaction and profitability

At Alnafitha IT, we believe in empowering our employees and nurturing their growth, which is essential for driving leadership in technology and customer satisfaction. As we continue to expand our presence in the IT landscape, we remain committed to delivering cutting-edge solutions that not only meet but exceed our clients' expectations.

Job Summary/Objective

The Technical Consulting Professional at Alnafitha IT is responsible for providing guidance and solutions across diverse technology domains. This role involves assessing client needs, delivering tailored technology solutions, and ensuring successful project execution to enhance client operations and drive business value.

Key Responsibilities:

• Lead engagements to understand complex client IT requirements by conducting in depth discussions and strategic assessments with clients to ensure comprehensive understanding and alignment of business goals

• Oversee evaluations of existing systems by directing teams in analyzing system performance and identify critical gaps to drive strategic improvements that enhance client operations

• Solution Design and Implementation

• Design and approve implementation of plans by collaboration with senior leadership to define project scope and objectives to ensure solutions align with broader business strategies and clients’ needs

• Manage the technical implementation process by coordinating resources and schedules to ensure timely deployment and guarantee successful execution while minimizing client disruption

• Support and Troubleshooting

• Offer direct support for teams in resolving complex client issues by establishing frameworks for support and escalation processes to ensure high levels of client satisfaction through effective issue management

• Oversee health checks and risk management strategies by analyzing data and providing actionable insights to clients to proactively mitigate risks and enhance system reliability

• Training and Workshops

• Lead training Initiatives for clients and Internal teams by developing and conducting comprehensive training programs to enhance knowledge transfer and promote effective product usage

• Establish strong relationship with key stakeholders through regular engagement with clients and internal teams to gather insights to faster collaboration and engagement with clients’ objectives

• Documentation and Representation

• Develop and ensure adherence to documentation standards by creating comprehensive documentation for all technical processes to provide clarity and reference for ongoing operations and training

• Mentorship and Leadership

• Mentor team members and lead by example to provide guidance on best practices and project management to cultivate a high performing team and drive successful Initiatives

Business Overview:

Alnafitha IT is a leading independent provider of IT services and solutions in Saudi Arabia, founded in 1993.

As a fully Saudi-owned company, we have established ourselves from a startup business to a market leader, offering a comprehensive range of IT solutions tailored to meet the unique requirements of our clients.

Our expertise spans across various domains, including Microsoft, AWS, ManageEngine, and Zoho Solutions, ensuring that we deliver strategic IT solutions that drive digital transformation and operational excellence to our clients.

With over 30 years of experience, Alnafitha IT has successfully completed more than 4,000 projects, serving over 3,000 satisfied customers, and collaborating with 65+ partners.

Our commitment to excellence is evident in our customer-centric approach, which emphasizes engagement, collaboration, and a relentless pursuit of quality in every interaction.

Our vision is to be the Kingdom's most customer-centric provider for digital transformation and consultation, fostering innovation and excellence in all our solutions. We are dedicated to optimizing operational efficiency and ensuring effective resource utilization to enhance customer satisfaction and profitability

At Alnafitha IT, we believe in empowering our employees and nurturing their growth, which is essential for driving leadership in technology and customer satisfaction. As we continue to expand our presence in the IT landscape, we remain committed to delivering cutting-edge solutions that not only meet but exceed our clients' expectations.

Job Summary/Objective

The Technical Consulting Professional at Alnafitha IT is responsible for providing guidance and solutions across diverse technology domains. This role involves assessing client needs, delivering tailored technology solutions, and ensuring successful project execution to enhance client operations and drive business value.

Key Responsibilities:

• Client Needs Assessment

• Lead engagements to understand complex client IT requirements by conducting in depth discussions and strategic assessments with clients to ensure comprehensive understanding and alignment of business goals

• Oversee evaluations of existing systems by directing teams in analyzing system performance and identify critical gaps to drive strategic improvements that enhance client operations

• Solution Design and Implementation

• Design and approve implementation of plans by collaboration with senior leadership to define project scope and objectives to ensure solutions align with broader business strategies and clients’ needs

• Manage the technical implementation process by coordinating resources and schedules to ensure timely deployment and guarantee successful execution while minimizing client disruption

• Support and Troubleshooting

• Offer direct support for teams in resolving complex client issues by establishing frameworks for support and escalation processes to ensure high levels of client satisfaction through effective issue management

• Proactive Services

• Oversee health checks and risk management strategies by analyzing data and providing actionable insights to clients to proactively mitigate risks and enhance system reliability

• Training and Workshops

• Lead training Initiatives for clients and Internal teams by developing and conducting comprehensive training programs to enhance knowledge transfer and promote effective product usage

• Stakeholder Management

• Establish strong relationship with key stakeholders through regular engagement with clients and internal teams to gather insights to faster collaboration and engagement with clients’ objectives

• Documentation and Representation

• Develop and ensure adherence to documentation standards by creating comprehensive documentation for all technical processes to provide clarity and reference for ongoing operations and training

• Mentorship and Leadership

• Mentor team members and lead by example to provide guidance on best practices and project management to cultivate a high performing team and drive successful Initiatives

Qualifications

• Education: Bachelor’s degree in computer science or a related field; master’s degree in relevant field
  
• Experience: 6-8 years of experience in business applications, technical consultant or related position
  
• ITIL Foundation (Must)
  
• Microsoft Certified: Azure Solutions Architect Expert (Must)
  
• AWS Certified Solutions Architect professional (Must)
  
• MCSE: Core Infrastructure (Must)
  
• MCSE: Messaging (Must)
  
• Experience in the following technology: +7 (Microsoft: Active Director, SSO/Federation, Azure AD, Microsoft Exchange)
  
• Experience on Microsoft Exchange 2016/ 2013 / 2010 server, Mail Flow, Exchange Online, Client connectivity (On-prem and cloud), Device management, Load balancing, Authentication and Hybrid Identity technologies.
  
• Experience with migration of Exchange customers to Office 365 and end to end support and troubleshooting experience of Exchange Online and Office 365 Hybrid solutions.
  
• Additional skills in Exchange Online Protection, Antigen/Forefront Protection for Exchange.
  
• Experience in AD Security (ATA, AD backup and recovery, security practices and AD health check)
  
• Knowledge of Microsoft Server features (ADFS – DFS – RMS – WSUS – WDS – CA – IIS).
  
• Knowledge of Virtualization (Microsoft Hyper-V, VMWare).
  
• Basic knowledge in SQL database administration and implementation.
  
• Solid understanding of client/server, networking, and Internet technologies fundamentals.
  
• Experience with Cloud technology (Saas, Iaas, and Paas)
  
• Good knowledge for AWS
  
• Familiar with different migration scenarios
  
• Active directory, and virtualization
  

EQUAL EMPLOYMENT OPPORTUNITY COMMISSION:

Alnafitha IT is an Equal Opportunity Employer and does not discriminate based on race, color, creed, national origin, ancestry, religion, age, citizenship, sex, marital or veteran status, disability or handicap, sexual orientation or any other basis prohibited by applicable law. Alnafitha IT also takes affirmative action to employ, and advance in employment, qualified women, minorities and diversity representations. Alnafitha IT also makes reasonable accommodation for qualified individuals with disabilities, in accordance with the Saudi and Egyptian employment law

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Information Technology
• Industries IT Services and IT Consulting

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Riyadh, Saudi Arabia Posted on 07/22/2025

Alnafitha IT is a leading independent provider of IT services and solutions in Saudi Arabia, founded in 1993.

As a fully Saudi-owned company, we have established ourselves from a startup business to a market leader, offering a comprehensive range of IT solutions tailored to meet the unique requirements of our clients.

Our expertise spans across various domains, including Microsoft, AWS, ManageEngine, and Zoho Solutions, ensuring that we deliver strategic IT solutions that drive digital transformation and operational excellence to our clients.

With over 30 years of experience, Alnafitha IT has successfully completed more than 4,000 projects, serving over 3,000 satisfied customers, and collaborating with 65+ partners.

Our commitment to excellence is evident in our customer-centric approach, which emphasizes engagement, collaboration, and a relentless pursuit of quality in every interaction.

Our vision is to be the Kingdom's most customer-centric provider for digital transformation and consultation, fostering innovation and excellence in all our solutions. We are dedicated to optimizing operational efficiency and ensuring effective resource utilization to enhance customer satisfaction and profitability

At Alnafitha IT, we believe in empowering our employees and nurturing their growth, which is essential for driving leadership in technology and customer satisfaction. As we continue to expand our presence in the IT landscape, we remain committed to delivering cutting-edge solutions that not only meet but exceed our clients' expectations.

Job Summary/Objective

The Technical Consulting Professional at Alnafitha IT is responsible for providing guidance and solutions across diverse technology domains. This role involves assessing client needs, delivering tailored technology solutions, and ensuring successful project execution to enhance client operations and drive business value.

Key Responsibilities:

• Lead engagements to understand complex client IT requirements by conducting in depth discussions and strategic assessments with clients to ensure comprehensive understanding and alignment of business goals

• Oversee evaluations of existing systems by directing teams in analyzing system performance and identify critical gaps to drive strategic improvements that enhance client operations

• Solution Design and Implementation

• Design and approve implementation of plans by collaboration with senior leadership to define project scope and objectives to ensure solutions align with broader business strategies and clients' needs

• Manage the technical implementation process by coordinating resources and schedules to ensure timely deployment and guarantee successful execution while minimizing client disruption

• Support and Troubleshooting

• Offer direct support for teams in resolving complex client issues by establishing frameworks for support and escalation processes to ensure high levels of client satisfaction through effective issue management

• Oversee health checks and risk management strategies by analyzing data and providing actionable insights to clients to proactively mitigate risks and enhance system reliability

• Training and Workshops

• Lead training Initiatives for clients and Internal teams by developing and conducting comprehensive training programs to enhance knowledge transfer and promote effective product usage

• Establish strong relationship with key stakeholders through regular engagement with clients and internal teams to gather insights to faster collaboration and engagement with clients' objectives

• Documentation and Representation

• Develop and ensure adherence to documentation standards by creating comprehensive documentation for all technical processes to provide clarity and reference for ongoing operations and training

• Mentorship and Leadership

• Mentor team members and lead by example to provide guidance on best practices and project management to cultivate a high performing team and drive successful Initiatives

Qualifications

• Education: Bachelor's degree in computer science or a related field; master's degree in relevant field
  
• Experience: 6-8 years of experience in business applications, technical consultant or related position
  
• ITIL Foundation (Must)
  
• Microsoft Certified: Azure Solutions Architect Expert (Must)
  
• AWS Certified Solutions Architect professional (Must)
  
• MCSE: Core Infrastructure (Must)
  
• MCSE: Messaging (Must)
  
• Experience in the following technology: +7 (Microsoft: Active Director, SSO/Federation, Azure AD, Microsoft Exchange)
  
• Experience on Microsoft Exchange 2016/ 2013 / 2010 server, Mail Flow, Exchange Online, Client connectivity (On-prem and cloud), Device management, Load balancing, Authentication and Hybrid Identity technologies.
  
• Experience with migration of Exchange customers to Office 365 and end to end support and troubleshooting experience of Exchange Online and Office 365 Hybrid solutions.
  
• Additional skills in Exchange Online Protection, Antigen/Forefront Protection for Exchange.
  
• Experience in AD Security (ATA, AD backup and recovery, security practices and AD health check)
  
• Knowledge of Microsoft Server features (ADFS - DFS - RMS - WSUS - WDS - CA - IIS).
  
• Knowledge of Virtualization (Microsoft Hyper-V, VMWare).
  
• Basic knowledge in SQL database administration and implementation.
  
• Solid understanding of client/server, networking, and Internet technologies fundamentals.
  
• Experience with Cloud technology Saas, Iaas, and Paas
  
• Good knowledge for AWS
  
• Familiar with different migration scenarios
  
• Active directory, and virtualization
  

EQUAL EMPLOYMENT OPPORTUNITY COMMISSION:

Alnafitha IT is an Equal Opportunity Employer and does not discriminate based on race, color, creed, national origin, ancestry, religion, age, citizenship, sex, marital or veteran status, disability or handicap, sexual orientation or any other basis prohibited by applicable law. Alnafitha IT also takes affirmative action to employ, and advance in employment, qualified women, minorities and diversity representations. Alnafitha IT also makes reasonable accommodation for qualified individuals with disabilities, in accordance with the Saudi and Egyptian employment law

1 week ago Be among the first 25 applicants

Get AI-powered advice on this job and more exclusive features.

Alnafitha IT is a leading independent provider of IT services and solutions in Saudi Arabia, founded in 1993.

As a fully Saudi-owned company, we have established ourselves from a startup business to a market leader, offering a comprehensive range of IT solutions tailored to meet the unique requirements of our clients.

Our expertise spans across various domains, including Microsoft, AWS, ManageEngine, and Zoho Solutions, ensuring that we deliver strategic IT solutions that drive digital transformation and operational excellence to our clients.

With over 30 years of experience, Alnafitha IT has successfully completed more than 4,000 projects, serving over 3,000 satisfied customers, and collaborating with 65+ partners.

Our commitment to excellence is evident in our customer-centric approach, which emphasizes engagement, collaboration, and a relentless pursuit of quality in every interaction

Our vision is to be the Kingdom's most customer-centric provider for digital transformation and consultation, fostering innovation and excellence in all our solutions. We are dedicated to optimizing operational efficiency and ensuring effective resource utilization to enhance customer satisfaction and profitability

At Alnafitha IT, we believe in empowering our employees and nurturing their growth, which is essential for driving leadership in technology and customer satisfaction. As we continue to expand our presence in the IT landscape, we remain committed to delivering cutting-edge solutions that not only meet but exceed our clients' expectations.

Job Summary/Objective

The Technical Consulting Professional at Alnafitha IT is responsible for providing guidance and solutions across diverse technology domains. This role involves assessing client needs, delivering tailored technology solutions, and ensuring successful project execution to enhance client operations and drive business value.

Key Responsibilities:

Client Needs Assessment

• Lead engagements to understand complex client IT requirements by conducting in depth discussions and strategic assessments with clients to ensure comprehensive understanding and alignment of business goals

• Oversee evaluations of existing systems by directing teams in analyzing system performance and identify critical gaps to drive strategic improvements that enhance client operations

Solution Design and Implementation

• Design and approve implementation of plans by collaboration with senior leadership to define project scope and objectives to ensure solutions align with broader business strategies and clients’ needs

• Manage the technical implementation process by coordinating resources and schedules to ensure timely deployment and guarantee successful execution while minimizing client disruption

Support and Troubleshooting

• Offer direct support for teams in resolving complex client issues by establishing frameworks for support and escalation processes to ensure high levels of client satisfaction through effective issue management

Proactive Services

• Oversee health checks and risk management strategies by analyzing data and providing actionable insights to clients to proactively mitigate risks and enhance system reliability

Training and Workshops

• Lead training Initiatives for clients and Internal teams by developing and conducting comprehensive training programs to enhance knowledge transfer and promote effective product usage

Stakeholder Management

• Establish strong relationship with key stakeholders through regular engagement with clients and internal teams to gather insights to faster collaboration and engagement with clients’ objectives

Documentation and Representation

• Develop and ensure adherence to documentation standards by creating comprehensive documentation for all technical processes to provide clarity and reference for ongoing operations and training

Alnafitha IT is a leading independent provider of IT services and solutions in Saudi Arabia, founded in 1993.

As a fully Saudi-owned company, we have established ourselves from a startup business to a market leader, offering a comprehensive range of IT solutions tailored to meet the unique requirements of our clients.

Our expertise spans across various domains, including Microsoft, AWS, ManageEngine, and Zoho Solutions, ensuring that we deliver strategic IT solutions that drive digital transformation and operational excellence to our clients.

With over 30 years of experience, Alnafitha IT has successfully completed more than 4,000 projects, serving over 3,000 satisfied customers, and collaborating with 65+ partners.

Our commitment to excellence is evident in our customer-centric approach, which emphasizes engagement, collaboration, and a relentless pursuit of quality in every interaction

Our vision is to be the Kingdom's most customer-centric provider for digital transformation and consultation, fostering innovation and excellence in all our solutions. We are dedicated to optimizing operational efficiency and ensuring effective resource utilization to enhance customer satisfaction and profitability

At Alnafitha IT, we believe in empowering our employees and nurturing their growth, which is essential for driving leadership in technology and customer satisfaction. As we continue to expand our presence in the IT landscape, we remain committed to delivering cutting-edge solutions that not only meet but exceed our clients' expectations.

Job Summary/Objective

The Technical Consulting Professional at Alnafitha IT is responsible for providing guidance and solutions across diverse technology domains. This role involves assessing client needs, delivering tailored technology solutions, and ensuring successful project execution to enhance client operations and drive business value.

Key Responsibilities:

Client Needs Assessment

• Lead engagements to understand complex client IT requirements by conducting in depth discussions and strategic assessments with clients to ensure comprehensive understanding and alignment of business goals

• Oversee evaluations of existing systems by directing teams in analyzing system performance and identify critical gaps to drive strategic improvements that enhance client operations

Solution Design and Implementation

• Design and approve implementation of plans by collaboration with senior leadership to define project scope and objectives to ensure solutions align with broader business strategies and clients’ needs

• Manage the technical implementation process by coordinating resources and schedules to ensure timely deployment and guarantee successful execution while minimizing client disruption

Support and Troubleshooting

• Offer direct support for teams in resolving complex client issues by establishing frameworks for support and escalation processes to ensure high levels of client satisfaction through effective issue management

Proactive Services

• Oversee health checks and risk management strategies by analyzing data and providing actionable insights to clients to proactively mitigate risks and enhance system reliability

Training and Workshops

• Lead training Initiatives for clients and Internal teams by developing and conducting comprehensive training programs to enhance knowledge transfer and promote effective product usage

Stakeholder Management

• Establish strong relationship with key stakeholders through regular engagement with clients and internal teams to gather insights to faster collaboration and engagement with clients’ objectives

Documentation and Representation

• Develop and ensure adherence to documentation standards by creating comprehensive documentation for all technical processes to provide clarity and reference for ongoing operations and training

Qualifications

- Education: Bachelor’s degree in computer science or a related field; master’s degree in relevant field

- Experience: 1-2 years of experience in business applications technical consultant or related position

- Proficiency in working with Zoho CRM and other Zoho solutions

- Excellent working with Zoho CRM and other Zoho solutions

- Excellent understanding of sales, marketing, accounting, and HR processes is a must

- Business strategy and market development knowledge with demonstrated analytical and business modeling skills

- Strong ability to influence and drive results in a complex technical and business environment, including ability to communicate and influence various internal stakeholders and across functions (such as marketing, sales, services, customer success and finance).

- Excellent ability to consistently and positively work in a high-paced, fast-changing, and sometimes unpredictable work environment.

- Must be passionate about technology and creating great customer experiences

- Articulate verbal communication, professional business writing and presentation skills

EQUAL EMPLOYMENT OPPORTUNITY COMMISSION:

Alnafitha IT is an Equal Opportunity Employer and does not discriminate based on race, color, creed, national origin, ancestry, religion, age, citizenship, sex, marital or veteran status, disability or handicap, sexual orientation or any other basis prohibited by applicable law. Alnafitha IT also takes affirmative action to employ, and advance in employment, qualified women, minorities and diversity representations. Alnafitha IT also makes reasonable

accommodations for qualified individuals with disabilities, in accordance with the Saudi and Egyptian employment laws

• Seniority level Executive

• Employment type Full-time

• Job function Information Technology

Referrals increase your chances of interviewing at Alnafitha IT by 2x

Riyadh, Riyadh, Saudi Arabia 17 hours ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

We are currently searching for an enthusiastic and innovative Technical Consultant to work on our Consulting Services Team supporting and implementing Alnafitha's Modern Workplace services.

We are a team of technology-driven individuals with a curiosity for how things work and a passion for designing and building reliable, scalable, and efficient implementations. This position will require high cooperation with other teams from project management, sales, and business development. We are always striving to learn more, expand our skills, and grow our teammates.

Primary Focused Domain(s): Microsoft 365 | Exchange | Active Directory | EMS | Teams

• Presenting and demonstrating Anahita's services to customers.
• Build scope of work/low-level technical scope based on the business requirements.
• Deliver regional technical implementations and solution design within Anahita services on customers' sites and remotely.
• Provide support, troubleshooting, and solutions to complex problems. This involves dealing with difficult situations including complaint handling, sensitive customers, and mission-critical support.
• Conduct proactive services with clients through Risk Assessments, Health Checks, Code Reviews, or other similar offerings.
• Reactive and 24x7 Critical Situations support: Reactive services which address the most critical customer issues.
• Ad hoc Services: Short and time-limited engagements focused on customer-specific issue remediation or support (e.g., Chalk Talks).
• Workshops and Training: Deliver technical training for customer knowledge transfer and for helping customers to consume their products and services.
• Improving the overall customer experience serving as the customer advocate within Anahita and playing a key role in assisting our clients to maximize their investment in Technology.
• Deliver solutions-related documentation that could include scope of work/user manual.
• Participating in building Anahita's technical content library, e.g., Knowledge base and other technical contents.
• Assist in representing Anahita in any forum (i.e., seminars, technical or marketing conferences, events).
• Mentor other team members on deployed solutions and best practices.
• Perform other related duties as assigned.

Requirements

Candidate Experience:

To excel in this position, you will need to:

Certification Requirements:

• Bachelor's degree in Computer Science or equivalent.
• Microsoft 365 Certified: Teams Administrator Associate.
• Microsoft 365 Identity and Services.
• Microsoft 365 Mobility and Security.
• Microsoft 365 Messaging.
• Microsoft 365 Certified: Enterprise Administrator Expert.

Technical Skills:

• Experience in same or similar technology: 5+ years (Microsoft 365, Microsoft Active Directory, Microsoft Exchange, SharePoint, Enterprise Mobility and Security, Windows Virtual Desktop).
• Experience being involved in different types of solution implementations.
• Good technical background with the ability to discuss architecture, hardware, and software.
• Experience across different industry sectors.
• Good experience with System Center Configuration Manager.
• IT networking skills and experience.
• Excellent understanding of Microsoft Modern Workplace and Microsoft Security.

Personal Skills:

• High sense of responsibility and ownership, acting like an owner in what you do.
• Exceptional communication and presentation skills.
• Able to work independently or in a team.
• Able to work to tight deadlines.
• Ability to maintain composure during stressful situations.
• Handling many tasks & responsibilities.
• Fluent in Arabic and English.

Company Industry:

• IT - Software Services

Department / Functional Area:

• IT Software

Keywords:

• Technical Consulting Professional - Modern Workplace

Riyadh, Saudi Arabia | Posted on 07/23/2025

Alnafitha IT is a leading independent provider of IT services and solutions in Saudi Arabia, founded in 1993.

As a fully Saudi-owned company, we have established ourselves from a startup business to a market leader, offering a comprehensive range of IT solutions tailored to meet the unique requirements of our clients.

Our expertise spans across various domains, including Microsoft, AWS, ManageEngine, and Zoho Solutions, ensuring that we deliver strategic IT solutions that drive digital transformation and operational excellence to our clients.

With over 30 years of experience, Alnafitha IT has successfully completed more than 4,000 projects, serving over 3,000 satisfied customers, and collaborating with 65+ partners.

Our commitment to excellence is evident in our customer-centric approach, which emphasizes engagement, collaboration, and a relentless pursuit of quality in every interaction

Our vision is to be the Kingdom's most customer-centric provider for digital transformation and consultation, fostering innovation and excellence in all our solutions. We are dedicated to optimizing operational efficiency and ensuring effective resource utilization to enhance customer satisfaction and profitability

At Alnafitha IT, we believe in empowering our employees and nurturing their growth, which is essential for driving leadership in technology and customer satisfaction. As we continue to expand our presence in the IT landscape, we remain committed to delivering cutting-edge solutions that not only meet but exceed our clients' expectations.

Job Summary/Objective

The Technical Consulting Professional at Alnafitha IT is responsible for providing guidance and solutions across diverse technology domains. This role involves assessing client needs, delivering tailored technology solutions, and ensuring successful project execution to enhance client operations and drive business value.

Key Responsibilities:

Client Needs Assessment

• Lead engagements to understand complex client IT requirements by conducting in depth discussions and strategic assessments with clients to ensure comprehensive understanding and alignment of business goals

• Oversee evaluations of existing systems by directing teams in analyzing system performance and identify critical gaps to drive strategic improvements that enhance client operations

Solution Design and Implementation

• Design and approve implementation of plans by collaboration with senior leadership to define project scope and objectives to ensure solutions align with broader business strategies and clients’ needs

• Manage the technical implementation process by coordinating resources and schedules to ensure timely deployment and guarantee successful execution while minimizing client disruption

Support and Troubleshooting

• Offer direct support for teams in resolving complex client issues by establishing frameworks for support and escalation processes to ensure high levels of client satisfaction through effective issue management

Proactive Services

• Oversee health checks and risk management strategies by analyzing data and providing actionable insights to clients to proactively mitigate risks and enhance system reliability

Training and Workshops

• Lead training Initiatives for clients and Internal teams by developing and conducting comprehensive training programs to enhance knowledge transfer and promote effective product usage

Stakeholder Management

• Establish strong relationship with key stakeholders through regular engagement with clients and internal teams to gather insights to faster collaboration and engagement with clients’ objectives

Documentation and Representation

• Develop and ensure adherence to documentation standards by creating comprehensive documentation for all technical processes to provide clarity and reference for ongoing operations and training

Qualifications

- Education: Bachelor’s degree in computer science or a related field; master’s degree in relevant field

- Experience: 1-2 years of experience in business applications technical consultant or related position

- Proficiency in working with Zoho CRM and other Zoho solutions

- Excellent working with Zoho CRM and other Zoho solutions

- Excellent understanding of sales, marketing, accounting, and HR processes is a must

- Business strategy and market development knowledge with demonstrated analytical and business modeling skills

- Strong ability to influence and drive results in a complex technical and business environment, including ability to communicate and influence various internal stakeholders and across functions (such as marketing, sales, services, customer success and finance).

- Excellent ability to consistently and positively work in a high-paced, fast-changing, and sometimes unpredictable work environment.

- Must be passionate about technology and creating great customer experiences

- Articulate verbal communication, professional business writing and presentation skills

EQUAL EMPLOYMENT OPPORTUNITY COMMISSION:

Alnafitha IT is an Equal Opportunity Employer and does not discriminate based on race, color, creed, national origin, ancestry, religion, age, citizenship, sex, marital or veteran status, disability or handicap, sexual orientation or any other basis prohibited by applicable law. Alnafitha IT also takes affirmative action to employ, and advance in employment, qualified women, minorities and diversity representations. Alnafitha IT also makes reasonable

accommodations for qualified individuals with disabilities, in accordance with the Saudi and Egyptian employment laws

At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward, always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers, and our communities.

The Role

Kyndryl Consult is the fastest growing business within the organization and instrumental to the company s strategic growth objectives. You will play a key leadership role across multi-disciplinary teams, guiding them through complex consulting engagements and be responsible for creating and positioning strategic change agendas within Kyndryl's largest accounts across the C-suite, spanning the intersection between complex Business and IT customer solutions, transformations that impact across the entire customer Eco-system.

As a Consult Partner, you will have a pivotal role in driving profitable growth, leveraging our comprehensive capabilities to build strong client relationships, and leading your team to success. This role demands a strong presence, industry expertise, and the ability to cultivate relationships with CXO-level clients. Your leadership will be critical in fostering talent development and innovation within the organization.

This role will also be leading the overall client engagement and delivering high quality client work alongside senior client stakeholders. Working in a transaction environment which may be pre or post deal, planning post deal implementation, and ultimately supporting execution. Partners will be focused on financial impact, utilization and contribution, client impact and leadership.

Contribute to Profitable Growth:

• Drive significant financial outcomes through signings and revenue targets
• Ensure sustained growth and profitability, managing margin expectations and backlog growth
• Support the identification, pursuit and conversion of a pipeline of business development opportunities
• Undertake scoping and fee negotiation on engagements, while ensuring profitability and understanding and containing risk

Client Engagement:

• Build and maintain deep relationships with client CXOs and be seen as the 'go to' person and a trusted advisor by senior executives
• Leading C-level client interactions and consulting initiatives, deliverables and outputs of a deal engagement
• Demonstrate credibility and experience to advise and deliver on complex consulting engagement
• Enhance client satisfaction, as measured by Net Promoter Score (NPS) and new relationship development; Secure client references

Operational Excellence:

• Achieve individual and team utilization targets
• Lead the design of complex engagements and take responsibility for oversight of delivery, ensuring high performance and customer satisfaction
• Lead by example; fostering a culture of continuous personal and professional development and challenging our people to be curious and innovative and supportive for each other. At the same time ensuring that all outcomes are commercially focused, value adding and effectively executed

Strategic Contribution:

• Utilize industry and technology expertise to shape and drive the company s strategic initiatives.
• Align with Kyndryl s strategic vision and contribute to its execution.
• Drive external eminence and innovation, establishing a strong personal and organizational brand in the industry.
• Proactively develop thought leadership and intellectual capital

Who You Are

You’re good at what you do and possess the required experience to prove it. However, equally as important you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused someone who prioritizes customer success in their work. And finally, you’re open and borderless, naturally inclusive in how you work with others.

Required Skills and Experience

• 15+ years of extensive experience in client engagement and relationship management at the CXO level
• Demonstrable ability to build and commercialize relationships with senior executives
• Proven track record of leading and executing complex projects with multi-disciplinary teams in a consulting, corporate or public sector environment
• Effective financial acumen with experience in driving revenue growth and managing margins
• Experience of managing or supporting high-value business development activities with senior stakeholders
• Deep understanding of industry trends and technology
• Sound personal brand and presence in the industry
• Demonstrated ability to innovate and drive change
• Strong Energy & Utilities industry knowledge
• Fluency in English and Arabic

Company Industry

• IT - Software Services

Department / Functional Area

Keywords

• Technical Director
• Consulting Partner - Energy & Utilities

We are searching for a highly talented Software Engineering Manager to be part of the New Vertical domain. If you're ready to drive impact, mentor a talented team, and grow in a dynamic B2C environment, this may be the perfect role for you!

As a Software Engineering Manager at Hungerstation, you ll:

• Define Team Strategy : Shape the strategic direction of your team and contribute to the overall technical strategy for Hungerstation s consumer products.
• Lead and Mentor : Guide and coach an exceptional engineering team, helping them build stable, scalable, and reliable features and services.
• Empower Growth : Foster an environment of agility and autonomy, helping each team member grow their career.
• Drive Best Practices : Implement Engineering Practices (TDD, CI/CD, Agile Methodologies) to enhance team engagement, delivery speed, and product quality.
• Own Projects : Lead projects with a product manager, managing stakeholders, creating roadmaps, and overseeing costs.
• Scale Systems and Processes : Play a key role in advancing our architecture and scaling processes such as engineering hiring and onboarding.

Desired Candidate Profile

Qualifications

What You ll Bring:

• 8+ years of experience in software engineering, with at least 2 years in team leadership.
• B2C domain expertise you know the ins and outs of consumer-focused tech.
• Hands-on leadership: You ll work closely with your team to drive change, inspire vision, and execute with purpose.
• Coaching and Mentorship : Skilled in team development, you know how to build structures that prioritize speed, quality, and engagement.
• Expertise in Agile methodologies and a proven track record of hiring top international talent.

Your Technical Skills & Leadership Impact:

• Hands-on programming : Proficient in Golang, Java, Ruby on Rails, Swift, or Kotlin, with a strong foundation in cloud-based, distributed systems.
• Architectural Expertise : Deep knowledge in Domain-Driven Design, microservices, and designing for scale.
• Database Mastery : Skilled in databases like PostgreSQL, MySQL, and NoSQL, with an understanding of their trade-offs.
• OKR Frameworks : You excel at translating business KPIs into actionable goals and managing project priorities, deadlines, and deliverables.
• Problem-Solving Prowess : Known for selecting the best frameworks and design principles to tackle complex technical and organizational challenges.

Company Industry

• Internet
• E-commerce
• Dotcom

Department / Functional Area

• IT Software

Keywords

• Software Engineering Manager

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About the opportunity

We are searching for a highly talented Software Engineering Manager to be part of the New Vertical domain. If you're ready to drive impact, mentor a talented team, and grow in a dynamic B2C environment, this may be the perfect role for you!

As a Software Engineering Manager at Hungerstation, you’ll:

• Define Team Strategy : Shape the strategic direction of your team and contribute to the overall technical strategy for Hungerstation’s consumer products.
• Lead and Mentor : Guide and coach an exceptional engineering team, helping them build stable, scalable, and reliable features and services.
• Empower Growth : Foster an environment of agility and autonomy, helping each team member grow their career.
• Drive Best Practices : Implement Engineering Practices (TDD, CI/CD, Agile Methodologies) to enhance team engagement, delivery speed, and product quality.
• Own Projects : Lead projects with a product manager, managing stakeholders, creating roadmaps, and overseeing costs.
• Scale Systems and Processes : Play a key role in advancing our architecture and scaling processes such as engineering hiring and onboarding.

What you need to be successful

What You’ll Bring:

• 8+ years of experience in software engineering, with at least 2 years in team leadership.
• B2C domain expertise – you know the ins and outs of consumer-focused tech.
• Hands-on leadership: You’ll work closely with your team to drive change, inspire vision, and execute with purpose.
• Coaching and Mentorship : Skilled in team development, you know how to build structures that prioritize speed, quality, and engagement.
• Expertise in Agile methodologies and a proven track record of hiring top international talent.

Your Technical Skills & Leadership Impact:

• Hands-on programming : Proficient in Golang, Java, Ruby on Rails, Swift, or Kotlin, with a strong foundation in cloud-based, distributed systems.
• Architectural Expertise : Deep knowledge in Domain-Driven Design, microservices, and designing for scale.
• Database Mastery : Skilled in databases like PostgreSQL, MySQL, and NoSQL, with an understanding of their trade-offs.
• OKR Frameworks : You excel at translating business KPIs into actionable goals and managing project priorities, deadlines, and deliverables.
• Problem-Solving Prowess : Known for selecting the best frameworks and design principles to tackle complex technical and organizational challenges.

Who we are

HungerStation is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

What's in it for you

What We Offer:

• Global Visa and Relocation Support : We provide visa and relocation assistance to bring top talent to Saudi Arabia from anywhere in the world.
• Collaborative Global Community : Join a network of over 2,000 colleagues across Delivery Hero’s global teams, where you can share ideas and connect through active guilds and a vibrant tech and product community.
• Continuous Learning Opportunities : Access LinkedIn Learning and other e-learning platforms, plus exclusive in-house training programs designed to advance your career.
• And So Much More : Enjoy a range of additional perks designed to support your growth, well-being, and success!

Mozn is a rapidly growing technology firm revolutionising the field of Artificial Intelligence and Data Science, headquartered in Riyadh, Saudi Arabia. It is working to realize Vision 2030 with a proven track record of supporting and growing the tech ecosystem in Saudi Arabia and the GCC region. Mozn is the trusted AI technology partner for some of the largest government organizations, as well as many large corporations and startups.

We are in an exciting stage of scaling the company to provide AI-powered products and solutions both locally and globally, ensuring the growth and prosperity of our digital humanity. It is an exciting time to work in the field of AI to create a long-lasting impact.

What you'll do

As a Software Engineering Manager , your daily responsibilities might include:

• Managing and mentoring a team of engineers to design, develop, and maintain product features.
• Ensuring code and design quality meet industry’s best practices and high standards.
• Coaching and mentoring team members on high-level design, architecture, effort estimation, and testing practices.
• Providing feedback on engineers’ performance.
• Supporting engineers’ learning and development plans.
• Initiating hiring processes and resource allocation for the team.
• Removing impediments or guiding the team to do so.
• Overseeing the software development process implementation.

Qualifications

• BSc/MS in Computer Science or related field from a top university.
• At least 10 years of software engineering experience, preferably in SaaS or large-scale distributed applications.
• Previous experience in team leadership.
• Strong communication skills and ability to convey technical solutions to both end-users and engineering teams.
• Experience with multiple programming languages and a drive to continuously learn and improve technical skills.
• Understanding of system design and distributed computing principles.
• Experience with SQL and NoSQL databases such as HBase, Cassandra, and MongoDB.
• Knowledge of Scrum and other software development methodologies.
• Openness to join a high-growth, dynamic environment in the Middle East.
• Ability to take responsibility and work with autonomy.
• Competitive compensation, excellent health insurance, and a supportive culture.
• A fun, innovative workplace with leading AI experts.