153 Technology Support jobs in Saudi Arabia

The IT Support Specialist is responsible for providing technical assistance and support to end users at Alraedah Finance. This includes troubleshooting hardware and software issues, maintaining IT infrastructure, ensuring system uptime, and supporting business operations with reliable IT services.

Responsibilities:

• Mobilization – Imaging and provision of Alraedah computers, mobile phones and 2FA.
• Deskside Help – Help users tie to the network, printers, file server, and resolve any technical issues.
• Requirement to relocate and help remote site/users as needed.
• Manage IT assets in ITSM and IT stockrooms.
• Response to user tickets on time based on SLA's.
• Set-up of network printers & scanners.
• Work with IT network engineer.
• Network deployment support.
• Manage users & Manage access.
• Deployment of Teams voice endpoints and help for conference calls.
• Support of DLP, EDR and other systems deployment to end users.
• Development of IT help guides and user training.
• Support with IT procurement.

Minimum Qualifications:

• Bachelor's degree in computer science or any related field.
• ITIL certification or related certification is a plus.

Years of Experience:

• 2-3 years of experience.

Skills:

• Working within SAMA regulation is a plus.
• Extensive familiarity with Windows operating systems, Office 365
• Working knowledge of security software options and functionality preferred.
• Strong analytical and problem-solving skills
• Excellent communication skills (Arabic & English) both verbal and written.

Job Summary:

We are seeking a skilled and customer-focused IT Support Specialist to provide technical assistance and support to end-users for hardware, software, network, and system issues. The ideal candidate will have strong problem-solving skills, a solid understanding of IT systems, and a commitment to delivering high-quality service.

Key Responsibilities:

• Provide first-level contact and problem resolution for users with hardware, software, and application issues.
• Diagnose and troubleshoot system and network problems.
• Install, configure, and maintain computer systems and applications within the organization.
• Set up new user accounts and profiles and deal with password issues.
• Monitor and maintain computer systems and networks.
• Respond promptly to service issues and requests via ticketing system, email, or phone.
• Escalate unresolved issues to appropriate internal teams or vendors.
• Assist with software rollouts, updates, and patches.
• Document technical knowledge and create user guides or FAQ resources.
• Ensure compliance with IT policies and security protocols.

Requirements:

• Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience).
• Proven experience as a help desk technician, IT support specialist, or similar role.

Job Title:

IT Support Officer

(Saudi National Preferred)

Job Purpose

Provide end-user and technical support for all IT systems and equipment across the organization.

Ensure stable performance of hardware, software, and network resources while maintaining excellent service to internal users and coordination with the central IT department.

Key Responsibilities

• Deliver day-to-day IT support for computers, laptops, printers, and related peripherals.
• Install, configure, and maintain operating systems, applications, and user accounts.
• Troubleshoot technical issues promptly and escalate complex cases to senior IT staff when required.
• Manage user access and permissions under established IT policies.
• Maintain and update inventory of IT assets and consumables.
• Coordinate with vendors for hardware repairs, warranty claims, or software renewals.
• Support the implementation of IT policies, data security practices, and software updates.
• Provide brief user orientation or guidance on digital tools and cybersecurity awareness.
• Assist in preparing activity reports, documentation, and preventive maintenance schedules.
• Contribute to continuous improvement of IT service delivery across all business units.

Qualifications

• Diploma or Bachelor's degree in Information Technology, Computer Science, or related field.
• 1–3 years of experience in IT support or helpdesk operations.
• Proficiency in Windows/macOS environments, basic networking, and printer/device setup.
• Familiarity with Google Workspace or Microsoft 365 platforms.
• Excellent command of English and Arabic (spoken and written).
• Strong communication and problem-solving skills with a professional, service-oriented attitude.
• Certifications such as CompTIA A+, MCSA, or CCNA are desirable.

Work Conditions

• Full-time, on-site role within the organization's premises.
• Standard working hours; flexibility may be required during system updates or critical incidents.

Job Type: Full-time

Job Title:

IT Support Officer

Job Purpose

Provide end-user and technical support for all IT systems and equipment across the organization.

Ensure stable performance of hardware, software, and network resources while maintaining excellent service to internal users and coordination with the central IT department.

Key Responsibilities

• Deliver day-to-day IT support for computers, laptops, printers, and related peripherals.

• Install, configure, and maintain operating systems, applications, and user accounts.

• Troubleshoot technical issues promptly and escalate complex cases to senior IT staff when required.

• Manage user access and permissions under established IT policies.

• Maintain and update inventory of IT assets and consumables.

• Coordinate with vendors for hardware repairs, warranty claims, or software renewals.

• Support the implementation of IT policies, data security practices, and software updates.

• Provide brief user orientation or guidance on basic digital tools and cybersecurity awareness.

• Assist in preparing activity reports, documentation, and preventive maintenance schedules.

• Contribute to continuous improvement of IT service delivery across all business units.

Qualifications

• Diploma or Bachelor's degree in
  Information Technology, Computer Science

, or related field.

• 1–3 years

of experience in IT support or helpdesk operations.

• Proficiency in
  Windows/macOS environments

,
basic networking

, and
printer/device setup

.

• Familiarity with
  Google Workspace

or
Microsoft 365

platforms.

• Strong communication and problem-solving skills; professional attitude with service focus.

• Certifications such as
  CompTIA A+

,
MCSA

, or
CCNA

are desirable.

• Excellent command of English and Arabic
  (spoken and written)

Work Conditions

• Full-time, on-site role within the organization's premises.

• Standard working hours; flexibility may be required during system updates or critical incidents.

IT Support Officer

Job Description

• Install, configure, and maintain workstations and laptops (Windows ).
• Provide hardware and software support for desktops and laptops.
• Deliver user support and basic training on O365 applications.
• Provide technical support for LAN/WAN networks.

Requirements

• Diploma in Information Technology or related discipline.
• Fresh graduate up to one year of experience
• Hands-on experience with O365 applications (Teams, Yammer, OneDrive, SharePoint).
• Strong communication skills and a willingness to learn.

Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success, we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail and supply chain.

We are currently looking to hire an
SAP Support - SuccessFactors

Location:
Riyadh, Saudi Arabia (onsite)

About the Role:

Our client, a leading real estate company in Saudi Arabia, is seeking an experienced SAP Support Specialist to provide timely and effective resolution of SAP-related support tickets, with a strong focus on SAP SuccessFactors modules.

Required Skills & Qualifications:

• Proven experience in SAP SuccessFactors support (minimum 1–3 years).
• Strong understanding of core HR processes and how they integrate with SuccessFactors.
• Experience handling incident and problem management within an ITIL framework.
• Excellent troubleshooting, communication, and stakeholder management skills.
• English fluency is required.
• Bachelor's degree in IT, HR, Business, or a related field.

Key Responsibilities:

• Triage, analyze, and resolve SAP SuccessFactors support tickets (Employee Central, Recruiting, Onboarding, Performance & Goals, etc.).
• Collaborate with HR and IT teams to address system issues, configuration changes, and user access requests.
• Perform root cause analysis and implement sustainable fixes to prevent recurring issues.
• Provide end-user support, training, and documentation as needed.
• Coordinate with SAP vendors or implementation partners for escalations and enhancements.

WHAT'S ON OFFER

You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression.

To submit your application, please apply online or email your UPDATED CV in Microsoft Word format to
-
. Your interest will be treated with strict confidentiality.

CONSULTANT DETAILS

Consultant Name: Mohammad Ahsan

Avensys Consulting Pte Ltd

EA Licence 12C5759

Privacy Statement: Data collected will be used for recruitment purposes only. Personal data provided will be used strictly in accordance with the relevant data protection law and Avensys' personal information and privacy policy.

POSITION SUMMARY

Spinneys KSA is looking for a team player, with a 'can-do' attitude, an eye for detail and able to apply their skills in a prompt & practical manner as
IT SUPPORT ENGINEER
in
Riyadh, KSA
.

The IT Support Engineer is responsible for the installation, configuration, and maintenance of IT hardware and software systems across Retail Store Operations. This role also provides critical support for Point-of-Sale systems to ensure smooth business operations and enhance the customer experience.

KEY RESPONSIBILITIES

1. PC and User Support

2. Set up and configure workstations for new and existing employees.

3. Ensure workstations adhere to the company's IT security policies.
4. Provide prompt troubleshooting and resolution of hardware and software issues to minimise downtime.

5. Support business meetings and virtual conferencing tools.

6. Point-of-Sale (POS) Support

7. Install and maintain POS hardware and software across retail stores and online platforms.

8. Troubleshoot POS issues to maintain seamless customer transactions.

9. Implement and test new POS-related business requirements.

10. Scale System Management

11. Maintain up-to-date scale systems with current prices and article listings.

12. Coordinate with scale vendors for regular maintenance and troubleshooting.

13. ERP Sales Capture

14. Ensure accurate and timely recording of sales data into ERP systems.

15. Provide overnight support for store end-of-day processing and sales data synchronisation.

16. Monitor key background jobs related to forecasting and replenishment, and escalate issues as needed.

17. Price Updates

18. Monitor background jobs related to price changes and ensure POS and scale devices reflect updates in real time.

19. Perform manual corrections in case of update failures or exceptions.

20. Technical Support for Stores and Business Units

21. Deliver remote and onsite technical support to retail stores, warehouses, production facilities, and international operations.

22. Install and troubleshoot VPN connectivity for remote users.
23. Support inventory devices such as handheld scanners and label printers.

24. Manage IT equipment in production areas, including price label printers and digital signage systems.

25. Application Support

26. Assist users with application-related issues and provide basic troubleshooting.

27. Ensure key software applications are up-to-date and fully functional.

28. Deliver user training and escalate complex issues to relevant technical teams.

29. Security Operations Monitoring

30. Monitor email alerts from the Security Operations Center and notify the IT Security Team of critical incidents in a timely manner.

31. Project Support

32. Provide technical assistance for various IT projects, including new store openings, refurbishments, closures, and warehouse setups.

33. Assist in preparing and installing network infrastructure, POS systems, self-service checkouts, PCs, printers, scales, and handheld devices.
34. Ensure full configuration and connectivity of IT systems during site installations

REQUIRED EXPERIENCE AND QUALIFICATIONS

• Bachelor's degree in Information Technology, Computer Science, or a related field.
• Minimum of 2–3 years of experience in IT support, preferably in a retail or multi-site environment.
• Hands-on experience with hardware setup, troubleshooting, and network connectivity.
• Strong understanding of Point-of-Sale systems and ERP integration.
• Basic knowledge of IT security and VPN technologies.
• Strong problem-solving skills and ability to work under pressure.
• Excellent communication skills and a customer-focused attitude.
• Willingness to travel to store or warehouse locations or work shift timings as required

HOW TO APPLY

If you are interested in this role, we encourage you to apply now and submit your application via the Spinneys Careers Portal.

Spinneys is an equal opportunity employer and value diversity at our company and offers a competitive salary and benefit package for this role.

All applications must please be submitted via the portal and will close on
Monday - 13 October 2025.

Any applications after this date will not be considered.

We wish you all the best

Job Title: Deskside Support Engineer

Location:
Riyadh, Saudi Arabia

Experience:
3–5 Years

Employment Type:
Full-Time

About the Role

We are looking for a skilled
Deskside Support Engineer
to provide reliable and efficient onsite IT support at our Riyadh office. This role will be responsible for hands-on technical assistance, daily operations, and coordination with global IT teams and vendors. You'll ensure smooth IT operations across infrastructure, networks, and end-user environments.

Key Responsibilities

• Provide
  hands & feet support
  for hardware/software issues (installations, replacements, troubleshooting).
• Manage daily IT operations, including ticket queues and work assignments.
• Handle ad-hoc requests such as user/system moves and resource allocation.
• Deliver
  VIP/executive white-glove support
  for senior management.
• Manage Tier 1–3 support tickets and follow escalation paths.
• Support Windows, macOS, and mobile device software onsite and remotely.
• Troubleshoot LAN/WAN, Wi-Fi, and VPN connectivity issues.
• Provide support for collaboration tools and conference room systems (e.g., Webex).
• Support and coordinate with vendors for printers, cabling, and infrastructure.
• Assist with IT equipment setup during office build-outs.
• Collaborate with internal IT teams and third-party vendors for technical issues.
• Perform weekly preventive maintenance on IT hardware and software.

Requirements

• Bachelor's degree in IT, Computer Science, or related field.
• 3–5 years of experience in deskside/onsite IT support.
• Strong knowledge of Windows OS, Microsoft 365, and enterprise applications.
• Familiarity with macOS, mobile platforms, and conference room technologies.
• Basic networking knowledge (TCP/IP, DNS, DHCP, switches, routers, VPN).
• Experience with IT asset management and ticketing systems.
• Excellent troubleshooting and communication skills.
• Ability to manage multiple priorities and provide proactive support.
• Fluency in English (Arabic is an advantage).

What We Offer

• Competitive salary and benefits package.
• Career growth opportunities within a global IT environment.
• Exposure to international projects and advanced IT systems.

How to Apply

Send your updated CV to
()
with the subject line:

"Application – Deskside Support Engineer Riyadh"

Company Description

Al Qahtani PCK Pipe Company (AQPCK) is a leading manufacturer specializing in LSAW pipes. The company is capable of producing Straight Welded Pipes with an outer diameter ranging from 16" to 64" and wall thickness up to 60mm. AQPCK is committed to maintaining high quality standards and delivering effective solutions to meet industry needs.

Role Description

This is a full-time on-site role located in Jeddah for an Information Technology Support Specialist. The specialist will be responsible for providing technical support, troubleshooting issues, and managing desktop computers. Daily tasks include responding to help desk requests, ensuring smooth operation of IT systems, and addressing any IT-related concerns to maintain optimal business operations.

Qualifications

• Experience in Technical Support and Troubleshooting
• Proficiency in managing and maintaining Desktop Computers
• Strong background in Information Technology and Help Desk Support
• Excellent problem-solving and communication skills
• Ability to work independently and collaboratively in an on-site environment
• Bachelor's degree in Information Technology, Computer Science, or related field is preferred