138 Technology Services jobs in Saudi Arabia

A leading
semi-governmental organization
is seeking a motivated and detail-oriented
Information Technology Services Specialist
to develop and implement a strategic plan for IT and digital transformation, aligning with the organization's direction.

Roles and Responsibilities:

• Contribute to the implementation of the IT Department's operational plan.
• Execute network design, testing, and update processes, as well as maintain IT equipment and support systems.
• Provide technical support to users and respond to inquiries efficiently and effectively in line with the Service Level Agreement (SLA).
• Troubleshoot and resolve hardware, software, and connectivity problems.
• Assist in onboarding new employees and provide training on IT systems and applications.
• Install, configure, and maintain Windows Server operating systems and associated services.
• Manage Active Directory, including user account creation and Group Policy management.
• Provide support for enterprise applications, troubleshooting issues, and ensuring optimal performance.
• Participate in the implementation of IT Service Management projects.
• Contribute to achieving quality objectives and continuous performance improvement.
• Communicate stakeholder-related feedback to the relevant departments.
• Support the development, documentation, and dissemination of organizational knowledge.

Qualifications:

• 3-6 YoE in the same field.
• Bachelor's degree in Information Technology or a related field.

Professional Certifications:

• CCNA
• ITIL v4
• CompTIA Security+
• CompTIA Network+
• CompTIA A+
• Microsoft Certified: Windows Server
• Additional relevant certifications and training are preferred.

Line of Service
Internal Firm Services

Industry/Sector
Not Applicable

Specialism
Managed Services

Management Level
Senior Manager

Job Description & Summary
PwC Overview:

At PwC, we measure success by our ability to create the value that our clients and our people are looking for. Our reputation lies in building lasting relationships with our clients and a focus on delivering value in all we do. We're a network of firms in 152 countries with more than 328,000 people who are committed to delivering world-class capabilities and quality in assurance, tax and advisory services

PwC Middle East Overview:

Established in the region for over 40 years, PwC Middle East employs over 10,000 people across 12 countries: Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, Qatar, Saudi Arabia, Palestine and the United Arab Emirates. Complementing our depth of industry expertise and breadth of skills is our sound knowledge of local business environments across the Middle East region. Our tailored solutions help our clients meet the challenges and opportunities of doing business in the Middle East market, and beyond

Corporate Culture & Working Environment:

Our culture is one of inclusivity and care, where we respect each other and our differences. It's one that supports collaboration, teamwork and innovation and one that embraces difference. We support everyone having a voice and feeling empowered to challenge the status quo, bringing new ideas to the table

As PwC staff, you will have the chance to collaborate across level, line of services, and global network. Not only in terms of work, get involved too in firm-wide events

Line of Service and Overview:

Managed Services is the delivery and execution business within PwC, providing operational solutions for clients. It brings the best of PwC's advisory capabilities, our technology expertise and our operational delivery to help clients solve complex problems

Role Summary
The Enterprise Solutions Manager supports the Enterprise Architect in 
designing, packaging, and managing end-to-end technology managed services offerings
 across cloud, IT service management, security, infrastructure, and applications.

This role ensures that proposed solutions are 
technically sound, cost-effective, and aligned with client outcomes
, while enabling delivery teams to operate efficiently under defined SLAs/XLAs.

Key Responsibilities

• Solution Development
• Support the Enterprise Architect in designing integrated managed services solutions across 
  Cloud (IaaS, PaaS, SaaS), ITSM, Digital Workplace, Cybersecurity, Data & AI, Applications (SAP, Oracle, Microsoft), and Network/Infrastructure.
• Prepare 
  high-level and detailed solution designs
  , service catalogs, and technical scope documents for proposals and RFPs.
• Develop cost models and 
  TCO/ROI justifications
   with guidance from architecture and finance teams.
• Pre-Sales & Proposal Support
• Contribute to 
  RFP responses
  , technical sections, and presentations.
• Engage with clients to 
  gather requirements, clarify scope, and translate business needs into service capabilities
  .
• Assist in vendor and technology assessments to recommend the right stack for each deal.

Technology & Service Integration

• Coordinate with tower leads (Cloud, Security, Apps, Infrastructure) to ensure 
  solutions are integrated, scalable, and compliant
  .
• Document 
  handover packages
   for delivery teams, ensuring smooth transition from design to operations.

• Support 
  automation, AIOps, FinOps, and continuous improvement initiatives
   within the managed services model.

• Governance & Standards

• Help maintain 
  solutioning standards, templates, and frameworks
   to ensure repeatable, quality offerings.
• Track 
  emerging technologies
   (e.g., Agentic AI, cloud-native services) and recommend their inclusion in the portfolio.

Qualifications & Skills

• Bachelor's degree in computer science, Information Technology, or related field (Master's a plus).
• Strong understanding of 
  ITIL-based service models
   and 
  managed services frameworks
  .
• Solid knowledge across 
  Cloud (AWS/Azure/GCP), ITSM, Security Operations, Application Platforms, and Digital Workplace.
• Familiarity with 
  TCO/ROI modeling, automation frameworks (AIOps/FinOps), and multi-vendor ecosystems.
• Strong 
  communication and client-facing skills
  ; able to work with technical and business stakeholders.
• Certifications such as 
  ITIL, Cloud Architect (AWS/Azure/GCP), and TOGAF,
  are advantageous.

Minimum years experience required

• 10–15 years of experience
   in IT solution design, service management, or technology pre-sales.

Additional application instructions

• N/A

Required Skills

Optional Skills
Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Automation, Automation Framework Design and Development, Automation Solutions, Budgetary Management, Business Process Automation (BPA), Business Process Improvement, Business Process Outsourcing, Business Transformation, Coaching and Feedback, Communication, Continuous Process Improvement, Creativity, Data Quality Automation, Deliverable Planning, Delivery Excellence, Design Automation, Digital Transformation, Embracing Change, Emotional Regulation, Empathy, Inclusion {+ 32 more}

Desired Languages
(If blank, desired languages not specified)

Travel Requirements

Available for Work Visa Sponsorship?

Government Clearance Required?

Job Posting End Date

Greetings from Blue Altair!

About Blue Altair:

Have you thought about the role you’ll play in the AI universe of tomorrow?

At Blue Altair, we believe each employee is a star—full of diverse elements that emit brilliant light. Just as stars illuminate the night sky, our team members light up the business and technology world with their talent, creativity, and dedication.

Blue Altair is an innovative, industry-recognized consulting firm that leverages transformative technologies to enable AI and drive digital success for its clients. Founded in 2015, our services span Assessment and Strategy, Technology Implementation, and Managed Services across API Management and Integration, Data Management, Digital Application Development, and Artificial Intelligence. We are proud to exceed industry standards for project success, thanks to our expert focus on program and project management, business analysis, and quality assurance.

Working at Blue Altair means being part of a vibrant, dynamic team that drives digital change and empowers clients to embrace AI transformations. No matter the role you fill, you'll help shape the digital future and make a real difference.

So, if you're a star ready to shine even brighter, we can't wait to meet you. Join us at Blue Altair—where we're not just transforming businesses but shaping the AI universe one star at a time!

Job Overview:

Title: Sales Executive – Technology Solutions and IT Services

Location: Saudi Arabia

We are looking for an aggressive, ambitious, and passionate sales professional who can actively help grow Blue Altair’s business in Saudi Arabia and grow with us. This is an independent role, requiring a self-driven individual who will be responsible for developing deep, long-term relationships at all levels with their clients and must be highly skilled in all facets of the sales process including lead generation, qualification, account development, and account management.

Must have:

• Good command in English language.
• IT Services or Software Sales Experience
• Flexible to travel within KSA.
• Valid driving License & must own a car.
• The interview process will be online.

Roles and responsibilities:

• Lead the sales of a full range of our services and solutions into targeted markets and accounts.
• Have hands-on experience in selling IT services to large enterprise clients, including identifying business needs, proposing tailored solutions, and managing end-to-end sales processes.
• Actively market Blue Altair’s capabilities and services and identify leads that can leverage us.
• Lead the development of winning sales strategies on complex engagements including, but not limited to, competitive strategy, pricing, negotiations, and navigating the relationships with key influencers in the client account.
• Hunt for new opportunities to leverage and cross-sell Blue Altair’s full portfolio of services.
• Lead the development of winning sales strategies on complex engagements including, but not limited to, competitive strategy, pricing, negotiations, and navigating the relationships with key influencers in the client account.
• Leverage your business knowledge and identify appropriate solutions and services that benefit the client.
• Utilize consultative selling methodologies to shape and influence the clients’ strategic direction.
• Effectively identify and qualify prospect pain points and align with Blue Altair solutions.
• Lead the pursuit team and manage the resources needed to liaise between the client and Blue Altair internal resources to overcome hurdles and win new business.
• Develop and maintain a pipeline of new opportunities while closing existing opportunities.
• Develop personal knowledge of industry/market sector, clients’ business challenges and the impact of potential future changes.
• Work with our channel partner community to identify and pursue new opportunities.
• Be the trusted advisor to the executive level community in targeted opportunities and gain an understanding of the client’s strategic goals & objectives.

Hiring Team:

Please share your resume at:

In addition to a competitive compensation package, we offer abundant opportunities for you to achieve, excel, and surpass even your own expectations. Aligned with Blue Altair's challenger ethos, we present the Star Elements program, inspired by the composition of stars themselves, comprising diverse elements that give unique qualities and illuminate for thousands of years. Likewise, our initiative aims to facilitate brilliance in our employees. The Star Elements program encompasses a range of benefits, supporting our team across four pivotal facets of their lives and careers. Through Star Elements, our employees can fully realize their potential, both on personal and professional fronts.

Key Responsibilities:

RFP/RFI Analysis & Requirement Gathering

• Review and analyze RFPs with a focus on AI and data-related requirements.
• Identify gaps, unclear points, and prepare clarification questions for the client.
• Define required domains such as Artificial Intelligence, Machine Learning, Big Data, Cloud Computing, and Data Governance

Partner & Supplier Management

• Conduct comprehensive market scans to identify and qualify top AI and data solution partners.
• Prepare and send partner invitations including scope, evaluation criteria, required documents, and timelines.
• Perform initial assessments of partners' capabilities and past performance before shortlisting.
• Lead meetings with partners to explain requirements, align expectations, and track deliverables.

Solution Design

• Develop data architectures, AI solution blueprints, and illustrative models.
• Design and integrate solutions covering machine learning, predictive analytics, and applied AI models.
• Ensure solutions comply with best practices, industry standards, and local regulations.

Proposal Development

• Draft and refine high-quality technical proposals in both English and Arabic.
• Create supporting diagrams, architectures, and infographics to strengthen proposal clarity.
• Consolidate partner inputs into a comprehensive, client-aligned proposal.

Negotiation & Coordination

• Negotiate pricing and delivery timelines with partners and suppliers.
• Coordinate with the Partnerships Manager for NDAs, teaming agreements, and other formal documents.
• Collaborate with Account Managers to prepare client presentations, demos, and site visits.

Project Handover & Implementation Support

• Prepare final solution documentation and ensure smooth handover to the PMO.
• Support project teams during implementation and ensure partner commitments are fulfilled.

Qualifications & Experience:

• Bachelor's degree in Computer Science, Artificial Intelligence, Data Science, Information Technology, or a related field (Master's in AI , Data Science or MBA isa plus).
• Minimum of 5–7 years of hands-on experience in AI, Data Analytics, or Big Data, with proven expertise in designing and delivering practical solutions.
• Strong experience in preparing and managing RFPs/RFIs and authoring technical content in both English and Arabic.
• Solid track record in the Saudi market, preferably with government projects or national AI/data initiatives.
• Good knowledge of Saudi regulations and standards related to data and cybersecurity (NCA Baseline, SDAIA, NDMO).

Technical Skills

• Deep expertise in Artificial Intelligence (AI), Machine Learning (ML), and Predictive Analytics.
• Strong experience in Data Architecture design and Big Data management.
• Proficiency in data analytics tools such as Python, R, SQL, and BI platforms(Power BI, Tableau).
• Ability to develop and integrate AI models into enterprise systems.
• Strong understanding of Data Governance and Data Quality principles.
• Capability to design costing models and build business cases for AI & Dataprojects.Soft Skills & Competencies
• Excellent communication and presentation skills in both Arabic and English(written and spoken).
• Strong analytical mindset with high attention to detail.
• Effective negotiation and partner/vendor management skills.
• Ability to perform under pressure and adapt to changing priorities.
• Strong professional network in AI and Data domains within the Saudi market.

Hilton's Global Technology team is leading the way in shaping the future of hospitality experience for our guests, owners and Team Members by utilizing advanced smartphone features such as Digital Key and Connected Room for integrated entertainment. By developing and implementing state-Of-the-art technology, this team ensures that Hilton has the necessary technology needed to support our ongoing global expansion, while remaining at the forefront of hospitality technology innovation.

What will I be doing?
The Technology Field Services Manager for Hotel Openings is responsible for leading and executing all technology-related aspects of new hotel openings and conversions. This role ensures that IT infrastructure, systems, and services are delivered on time, within budget, and in full compliance with Hilton Worldwide Technology standards and brand requirements. The position is based in Riyadh, KSA, and requires up to 40% travel across the country to support hotel projects on-site.

In addition to technical execution, the role involves presenting and promoting Hilton's technology solutions to non-technical stakeholders such as hotel owners and specialized technology experts like consultants, contractors, and system integrators. The Technology Opening Manager will also be responsible for reviewing concept designs and schematic drawings, conducting technical workshops, transferring knowledge, and negotiating technical scopes and solutions with external partners. Success in this role depends heavily on exceptional project management, communication skills, teamwork, and collaboration across internal departments and external project teams.

More specifically, you will:

• Lead IT planning and execution for hotel openings, including timelines, budgets, and resource allocation.
• Develop and maintain detailed project documentation including scope, milestones, and risk assessments.
• Identify and engage with all new Hilton managed properties at the development stage and report the progress to Sr Manager Technology Field Services Openings MEA
• Manage and deploy all field related tasks assigned for new projects at assigned hotels, including the deployment of third-party projects
• Engage with investors and third-party representatives to ensure Hotel and Corporate IT Standards are presented and adhered to during all phases of a build
• Oversee proper controls to ensure that hotels are set up to comply with SOX, PCI-DSS security requirements.
• Oversee and evaluate systems to ensure hotels purchase and install and comply with corporate and brand standards.
• Oversee and ensure corporate change control procedures are complied with and maintained during build phases
• Implement and mandate IT Field Service departmental processes and procedures to ensure strategies and directives of the department are set out in accordance with department and company objectives
• Manage/leverage relationships with third-party vendors such as utilities, ensuring quality & cost of service
• Own and manage IT-related projects (process, budget, scope, delivery, etc.)
• Maintain project records and provide detailed handover to Field IT and Global Support for all new hotels
• Create and administrator internal web site; to ensure updates and progress reports are available to all and maintain documentation for each build property
• Prioritize and delegate work to matrix team members while ensuring optimal allocation of resources
• Manage/escalate complex IT issues
• Provide Guidance, Training and Support to IT Managers and team members

Direct Reports:
n/a

What are we looking for?
Success in this role will demonstrate itself through the following attributes and skills:

• Effective written and verbal communication skills for both 1:1 or group settings
• Ability to maintain absolute discretion and confidentiality of sensitive information
• Able and willing to flex to the needs of the business, in an ever-changing environment
• Excellent interpersonal skills that build trust and instill confidence to motivate and influence others
• Strong project management skills, including the ability to manage details through to completion and ensure project deadlines are met
• Proficient in technical network management skills with the ability to quickly learn new programs/ tools and train staff
• Understanding of principles and practical application of network monitoring tools
• Ability to work well under pressure and effectively handle multiple, concurrent demands and appropriately prioritize responsibilities
• Collaborative and objective
• Strong problem-solving skills including the ability to proactively identify and prevent potential problems

To fulfill this role successfully, you should demonstrate the following minimum qualifications:

• Significant professional experience in Technology or related field
• Previous experience in opening/converting hotels (preferably)
• Management Experience supervising people or teams
• Experience analyzing budgetary and technical data (i.e. Financial, statistical and/or performance)
• Certifications in project management or IT service management (ITIL).
• Experience in opening/converting hotels
• Fluent in English and Arabic.

It would be helpful in this position for you to demonstrate the following capabilities and distinctions:

• Bachelor's degree in information technology, Computer Science, or related field.
• Significant experience in IT management, preferably in the hospitality industry.
• Proven experience in at least one hotel opening project, with full lifecycle involvement from planning to post-opening support.
• Strong knowledge of hospitality systems (PMS, POS, HSIA, Telephony, etc.).
• Experience in client-facing roles, solution selling, and stakeholder engagement.
• Strong communication, negotiation, and conflict resolution skills, with the ability to influence and align diverse stakeholders.
• Demonstrated ability to work collaboratively in cross-functional and multicultural teams.
• Proven experience in reviewing technical drawings and conducting workshops.
• Experience with Hilton systems and technology platforms.
• Willingness and ability to travel up to 40% of the time across the region.

What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For more than a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all

Work Locations
Hilton Hotels – Riyadh

Schedule
Full-time

Brand
Hilton Corporate

Job
Technology Operations

We're looking for a sales partner, not an employee. If you're someone with strong connections, networking skills, and the ability to bring in clients, this is an opportunity to partner with us and share in the revenue you help generate.

We provide technology solutions such as:

• Custom Software Development

• Artificial Intelligence (AI) solutions

• Augmented Reality (AR) & Virtual Reality (VR) development

• Hologram solutions

• Game development (pc / mobile / web)

What's in it for you?

Commission-based earnings only – no fixed salary.

If a project is subscription-based, you'll receive a monthly recurring commission as long as the client stays subscribed.

Unlimited earning potential – the more clients you bring, the more you earn.

No working hours, no schedule – you work independently, on your own terms.

Who we're looking for:

Someone with sales or business development experience, preferably in technology or B2B services.

A self-motivated partner who knows how to identify potential clients and close deals.

Strong communicator with a network or ability to build one.

This is not a 9-to-5 role. It's a partnership opportunity for ambitious individuals who want to generate high commissions by connecting clients with innovative technology solutions.

Description
Established in the region for 40 years, PwC has around 12,000 people in 12 countries across the region: Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, the Palestinian territories, Qatar, Saudi Arabia and the United Arab Emirates.

Our regional team operates across the Middle East bringing international experience delivered within the context of the region and its culture. We can bring the collective knowledge and experience of more than 370,000 people across the entire global PwC network in advisory, assurance and tax to help you find the value you are looking for.

Line of Service
Internal Firm Services

Industry/Sector
Not Applicable

Specialism
Managed Services

Management Level
Manager

Job Description & Summary
At PwC, our people in managed services focus on a variety of outsourced solutions and support clients across numerous functions. These individuals help organisations streamline their operations, reduce costs, and improve efficiency by managing key processes and functions on their behalf. They are skilled in project management, technology, and process optimization to deliver high-quality services to clients.

As a managed service delivery generalist at PwC, you will execute outsourced processes, such as client and customer interaction; data review, enrichment and processing; implementing and monitoring quality controls; and resolving escalations and queries.

Job Summary
What does this role aim to achieve in the firm/what impact does the role create
This role requires a dynamic professional with 8+ years of experience, capable of managing diverse cybersecurity initiatives while leveraging advanced tools and platforms such as RSA Archer, ServiceNow, Microsoft Purview, ManageEngine, Tanium, MS 365 Security, and Google Security & Identity. The ideal candidate will play a critical role in enhancing our managed services offerings and delivering tailored solutions to our clients.

Roles And Responsibilities
Daily tasks and delivery expectation
E-GRC (Cyber)

• Management of enterprise governance, risk, and compliance (e-GRC) platforms such as RSA Archer and ServiceNow.
• Conduct risk assessments, compliance audits, and reporting to ensure alignment with regulatory and organizational standards.
• Provide strategic recommendations to clients on managing cybersecurity risks and improving governance frameworks.

Network & Device Security

• Manage the security of client networks and endpoint devices, using solutions like Tanium and ManageEngine to enforce security policies.
• Monitor and mitigate threats to ensure a secure and resilient IT infrastructure.
• Lead incident response efforts for network or device-related security breaches.

Vulnerability Management

• Conduct and manage vulnerability assessments using tools such as MS Defender and Tanium, prioritizing remediation efforts based on risk.
• Provide actionable insights to clients for addressing critical vulnerabilities and reducing attack surfaces.

Cloud Security (Cybersecurity)

• Implement and optimize cloud security controls using platforms like MS 365 Security, Google Security & Identity, and Purview.
• Ensure compliance with best practices and regulatory requirements for securing cloud environments.
• Guide clients in managing access, identity, and data protection within cloud ecosystems.

Client Engagements

• Act as a trusted advisor to clients, understanding their unique cybersecurity challenges and managing the delivery of tailored solutions and managed services to our clients.
• Provide regular updates and reports to clients, showcasing performance metrics, trends, and strategic recommendations.

Team Leadership

• Lead and mentor a team of cybersecurity professionals, fostering a culture of excellence and continuous improvement.
• Collaborate across teams to ensure seamless integration of cybersecurity initiatives into broader IT and business strategies.

Expected Skills
Specific learned abilities or technical skills

• Proficiency in e-GRC tools such as RSA Archer and ServiceNow for risk and compliance management.
• Strong understanding of network security, endpoint protection, and vulnerability management tools, including Tanium and ManageEngine.
• Hands-on experience with cloud security platforms, particularly MS Purview, MS 365 Security, and Google Security & Identity.
• Familiarity with cybersecurity frameworks and standards such as ISO 27001, NIST CSF, and CIS Controls.
• Advanced knowledge of incident response processes, risk management, and secure configurations for networked environments.
• Strong leadership and team management abilities, with a track record of leading successful cybersecurity initiatives.
• Excellent communication and reporting skills, capable of explaining complex technical concepts to non-technical stakeholders.
• Strategic thinking and problem-solving skills, with the ability to adapt to evolving cybersecurity challenges.
• Client-centric mindset, with a focus on delivering value-driven and innovative solutions.

Expected Competencies
Values, behaviors & attitude

• Leadership
• Strategic mindset
• Stakeholder management
• Ability to influence
• Communicate with impact
• Project management
• Results driven
• Drive organizational excellence

Required Language Skills:
Proficient in written and spoken English. Arabic is a plus

Minimum Education And Specific Qualification

• Bachelor's degree in Cybersecurity, Information Technology, or a related field (Master's degree preferred).
• Relevant certifications such as CISSP, CISM, CISA, or equivalent is a plus.
• 6–7 years of experience in cybersecurity, with hands-on expertise in two or more of the following areas: e-GRC, network security, vulnerability management, or cloud security.
• The ability and willingness to travel to KSA is a must.

Education
(if blank, degree and/or field of study not specified)
Degrees/Field Of Study Required
Degrees/Field of Study preferred:

Certifications
(if blank, certifications not specified)
Required Skills
Optional Skills
Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Business Process Outsourcing, Claims Performance Management, Coaching and Feedback, Communication, Complaint Management, Compliance Auditing, Compliance Review, Contract Review, Corrective Actions, Creativity, Customer Data Management (CDM), Customer Due Diligence, Customer Handling, Data Entry, Data Quality, Data Quality Assessment, Delivery Excellence, Embracing Change, Emotional Regulation, Empathy, Inclusion {+ 25 more}

Desired Languages
(If blank, desired languages not specified)
Travel Requirements
Not Specified

Available for Work Visa Sponsorship?
Yes

Government Clearance Required?
Yes

Job Posting End Date

Line of Service
Internal Firm Services

Industry/Sector
Not Applicable

Specialism
Managed Services

Management Level
Manager

Job Description & Summary
At PwC, our people in managed services focus on a variety of outsourced solutions and support clients across numerous functions. These individuals help organisations streamline their operations, reduce costs, and improve efficiency by managing key processes and functions on their behalf. They are skilled in project management, technology, and process optimization to deliver high-quality services to clients.

As a managed service delivery generalist at PwC, you will execute outsourced processes, such as client and customer interaction; data review, enrichment and processing; implementing and monitoring quality controls; and resolving escalations and queries.

Job Summary:
What does this role aim to achieve in the firm/what impact does the role create

This role requires a dynamic professional with 8+ years of experience, capable of managing diverse cybersecurity initiatives while leveraging advanced tools and platforms such as RSA Archer, ServiceNow, Microsoft Purview, ManageEngine, Tanium, MS 365 Security, and Google Security & Identity. The ideal candidate will play a critical role in enhancing our managed services offerings and delivering tailored solutions to our clients.

Roles and Responsibilities:
Daily tasks and delivery expectation
 

e-GRC (Cyber)
:

• Management of enterprise governance, risk, and compliance (e-GRC) platforms such as RSA Archer and ServiceNow.
• Conduct risk assessments, compliance audits, and reporting to ensure alignment with regulatory and organizational standards.
• Provide strategic recommendations to clients on managing cybersecurity risks and improving governance frameworks.

Network & Device Security
:

• Manage the security of client networks and endpoint devices, using solutions like Tanium and ManageEngine to enforce security policies.
• Monitor and mitigate threats to ensure a secure and resilient IT infrastructure.
• Lead incident response efforts for network or device-related security breaches.

Vulnerability Management
:

• Conduct and manage vulnerability assessments using tools such as MS Defender and Tanium, prioritizing remediation efforts based on risk.
• Provide actionable insights to clients for addressing critical vulnerabilities and reducing attack surfaces.

Cloud Security (Cybersecurity)
:

• Implement and optimize cloud security controls using platforms like MS 365 Security, Google Security & Identity, and Purview.
• Ensure compliance with best practices and regulatory requirements for securing cloud environments.
• Guide clients in managing access, identity, and data protection within cloud ecosystems.

Client Engagements
:

• Act as a trusted advisor to clients, understanding their unique cybersecurity challenges and managing the delivery of tailored solutions and managed services to our clients.
• Provide regular updates and reports to clients, showcasing performance metrics, trends, and strategic recommendations.

Team Leadership
:

• Lead and mentor a team of cybersecurity professionals, fostering a culture of excellence and continuous improvement.
• Collaborate across teams to ensure seamless integration of cybersecurity initiatives into broader IT and business strategies.

Expected Skills:
Specific learned abilities or technical skills

• Proficiency in e-GRC tools such as RSA Archer and ServiceNow for risk and compliance management.
• Strong understanding of network security, endpoint protection, and vulnerability management tools, including Tanium and ManageEngine.
• Hands-on experience with cloud security platforms, particularly MS Purview, MS 365 Security, and Google Security & Identity.
• Familiarity with cybersecurity frameworks and standards such as ISO 27001, NIST CSF, and CIS Controls.
• Advanced knowledge of incident response processes, risk management, and secure configurations for networked environments.
• Strong leadership and team management abilities, with a track record of leading successful cybersecurity initiatives.
• Excellent communication and reporting skills, capable of explaining complex technical concepts to non-technical stakeholders.
• Strategic thinking and problem-solving skills, with the ability to adapt to evolving cybersecurity challenges.
• Client-centric mindset, with a focus on delivering value-driven and innovative solutions.

Expected Competencies:
Values, behaviors & attitude

• Leadership
• Strategic mindset
• Stakeholder management
• Ability to influence
• Communicate with impact
• Project management
• Results driven
• Drive organizational excellence

Required Language Skills:

Proficient in written and spoken English. Arabic is a plus

Minimum Education and Specific Qualification:

• Bachelor's degree in Cybersecurity, Information Technology, or a related field (Master's degree preferred).
• Relevant certifications such as CISSP, CISM, CISA, or equivalent is a plus.
• 6–7 years of experience in cybersecurity, with hands-on expertise in two or more of the following areas: e-GRC, network security, vulnerability management, or cloud security.
• The ability and willingness to travel to KSA is a must.

Required Skills

Optional Skills
Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Business Process Outsourcing, Claims Performance Management, Coaching and Feedback, Communication, Complaint Management, Compliance Auditing, Compliance Review, Contract Review, Corrective Actions, Creativity, Customer Data Management (CDM), Customer Due Diligence, Customer Handling, Data Entry, Data Quality, Data Quality Assessment, Delivery Excellence, Embracing Change, Emotional Regulation, Empathy, Inclusion {+ 25 more}

Desired Languages
(If blank, desired languages not specified)

Travel Requirements
Not Specified

Available for Work Visa Sponsorship?
Yes

Government Clearance Required?
Yes

Job Posting End Date

Overview

Location: Riyadh

Other locations: Primary Location Only

Date: 9 Oct 2025

Requisition ID:

Lead the Managed SOC and Digital Forensics & Incident Response stream, ensuring timely threat detection, incident handling, escalation protocols, and forensic investigations.

• Oversee SOC operations across L1, L2, and L3 tiers.
• Define alert thresholds, escalation matrices, and incident runbooks.
• Coordinate threat hunts and root cause analysis (RCA).
• Manage DFIR tooling and evidence handling procedures.
• Liaise with vendors for out-of-hours incident support.

• 8–10 years in SOC leadership or DFIR roles.
• Hands-on with incident response, malware analysis, SIEM triage.
• Experience with forensic tools (e.g., FTK, EnCase).
• Certifications: GCFA, GCIH, or equivalent.

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

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