23 Technology Consultant jobs in Saudi Arabia
Technology Consultant
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Job Description
DefineX Team:
DefineX is a next-generation consulting house and venture builder, helping financial institutions shape bold visions and turn them into real-world impact focusing on two core themes: Winning in Tech and Winning in Digital.
At the heart of everything we do? Our people: DefineXers. A diverse team of consultants, engineers, designers, and strategists driven by purpose and united by a shared ambition: to build what’s next.
We don’t just aim high, we play Larger Than Life . It’s more than a motto. It’s the game we’ve chosen.
If you’re ready to learn fast, think sharp, and solve real problems, this role is for you.
Apply now and #FindYourForward at DefineX.
Your Impact;
- Collaborate with clients and internal stakeholders to understand business requirements and translate them into scalable, secure, and cost-effective technology solutions,
- Lead and contribute to the design and validation of solution architectures across cloud, on-prem, or hybrid environments,
- Align technology initiatives with business objectives, ensuring clear articulation of technical benefits and trade-offs to non-technical stakeholders,
- Prepare high-quality responses to RFPs, RFIs, and other pre-sales documentation, ensuring compliance with requirements and clear value articulation,
- Create and deliver engaging, business-focused presentations and technical walkthroughs tailored to diverse audiences including executives, business users, and IT teams,
- Provide strategic input during discovery and proposal phases and support delivery teams through solution transition and implementation,
- Stay current with emerging technologies, trends, and industry best practices to inform solutioning and advisory,
- Work with cross-functional global teams on high-impact projects, career progression within a growing consulting environment,
- Opportunities to grow in both technical and business consulting areas,
- Dynamic work culture that values innovation, ownership, and collaboration.
What You Bring to the Table:
- Bachelor's or Master's degree in Computer Science, Engineering, or a related field,
- 7+ years of experience in technology consulting, with at least 3 years in a solution architecture role,
- Proven experience working on complex RFPs and crafting compelling solution narratives and presentations,
- Strong understanding of enterprise architecture frameworks and cloud-native, microservices, and integration patterns,
- Assist in defining target architectures for digital solutions for banking and financial applications including core banking modernization, payments, channels, and integration platforms,
- Support delivery teams during solution implementation to ensure architectural integrity and alignment with the proposed design,
- Exceptional communication and interpersonal skills able to convey complex concepts to both technical and business stakeholders,
- Experience working across industries such as banking, fintech, telecom, or public sector is a plus.
Need more convincing that DefineX is a great place to work?
- Follow us on Instagram to take a deep dive into who we really are: IG
- Get to know more about our extraordinary minds ,
- Also, hear from our tech leaders as they talk about why they love what they do and how the culture at DefineX enables them to take part in exciting projects!
At DefineX, we don't just accept difference - we celebrate it, we support it, and we thrive on it for the benefit of TeamDefineX! We are proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or veteran status. TeamDefineX will advocate for, and provide reasonable accommodations to those applicants requiring them, based on the Turkish Disabilities Act, to ensure equal opportunity in the application process.
Protecting your privacy and the security of your data is a top priority for DefineX Consulting | Technology | Labs. We collect and process your personal data as confidential as part of the recruitment process. Please read our Statement of Personal Data Protection Law and Consent Letter to know more details.
#J-18808-LjbffrSenior HPC Administrator Technology Consultant
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Location
Riyadh, Riyadh, 11596
Category
Engineering / Information Technology
Job Type
Full time
Job Id
No
Senior HPC Administrator Technology Consultant
This role has been designed as ''Onsite' with an expectation that you will primarily work from an HPE partner/customer office.
Who We Are:
Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today's complex world. Our culture thrives on finding new and better ways to accelerate what's next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.
Job Description:
Job Family Definition:
Provide technology consulting to external customers and internal project teams. Responsible for providing technical support and/or leadership in the creation and delivery of technology solutions designed to meet customers' business needs and, consequently, for understanding customers' businesses. As trusted advisor create and maintain effective customer relationships so as to insure customer satisfaction. Maintain knowledge of leading edge technologies and industry/market domain knowledge. Actively contribute to the company's solutions portfolio by providing information ranging from technical knowledge to methodologies based on experience gained from customer projects. Shape technical direction and technical strategies within the organization and for external customers. Accountable for consistent and significant chargeability levels (or expense relief for internal project teams) and for assisting in meeting or exceeding revenue and customer satisfaction goals. Contribute to organization's profitability by generating and cultivating new business opportunities and by providing technical support for deal proposal development.
Management Level Definition:
Contributions impact technical components of HPE products, solutions, or services regularly and sustainable. Applies advanced subject matter knowledge to solve complex business issues and is regarded as a subject matter expert. Provides expertise and partnership to functional and technical project teams and may participate in cross-functional initiatives. Exercises significant independent judgment to determine best method for achieving objectives. May provide team leadership and mentoring to others.
Responsibilities:
- Responsible for verifying and implementing the detailed technical design solution to the problem as identified by the Project/Technical Manager.
- Often responsible for providing a detailed technical design for enterprise solutions.
- Is often the Principal Consultant who analyzes and develops enterprise technology solutions.
- Regularly leads in the technical assessment and delivery of specific technical solutions to the customer. Provides a team structure conducive to high performance, and manages the team lifecycle stages.
- Coordinates implementation of new installations, designs, and migrations for technology solutions in one of the following work domains: networks, applications or platforms.
- Provides advanced technical consulting and advice to others on proposal efforts, solution design, system management, tuning and modification of solutions.
- Provides input to the company strategy moving forward.
- Collects and determines data from appropriate sources to assist in determining customer needs and requirements.
- Responds to requests for technical information from customers.
- Develops customer technology solutions using various industry products and technologies.
- Engages in technical problem solving across multiple technologies; often needs to develop new methods to apply to the situation.
- Owns and manages knowledge sharing within a community (e.g. team, practice, or project). Ensures team members support knowledge sharing and re-use requirements of project. Contributes significant knowledge to job family community.
- Proactively encourages membership and contributions of others to professional community and coaches others in area of expertise. Regularly produces internally published material such as knowledge briefs, service delivery kit components and modules, etc. Presents at multi-customer technology conferences.
- Creates and supports sales activities. Manages bids, or major input into the sales lifecycle. Manages activities and provides qualitative and quantitative information for successful sales. Produces complete proposals for smaller engagements within area of expertise. Actively grows the company portfolio with existing customers through new opportunities and change management.
Education and Experience Required:
8+ years of professional experience and a Bachelor of Arts/Science or equivalent degree in computer science or related area of study; without a degree, three additional years of relevant professional experience (11+ years in total).
Apply your technical background and knowledge of industry trends to Support and Deliver for the account HPC services, including both hardware and software, for massively parallel (MPP) supercomputer systems, clusters and storage systems on a 24 X 7 Basis and willing to be on standby and available when needed.
- Support the pre-sales team in scoping & sizing the HPC services when required.
- You will be dedicated to a key account managing Day to Day HPE Cray Support and Administration activity as the dedicated account site in KSA in the Western region.
- Analyze, qualify, troubleshoot, resolve the incidents with the right level of autonomy & expertise and coordinate with L2 and L3 Support issues requiring specialized intervention.
- Collaborate with team members, other internal organizations, customers, and third parties (e.g. SLURM, DDN, Red Hat, Altair, Nvidia…)
- Manage the customer relationship, including verbal & written communication
- Research HPC documentation & complete required training to maintain and develop HPC skills.
- Must be willing learn new technologies in HPC including Cray EX Liquid cooled systems and Shasta as the core technologies to support which will be provided on the job and professional training.
- Act as an advocate for the customer for best practices and administration point of view.
- Support and lead the customer with Major changes and Major activities in the sites.
HPC
Additional Skills:
Accountability, Accountability, Active Learning, Active Listening, Bias, Business Growth, Client Expectations Management, Coaching, Creativity, Critical Thinking, Cross-Functional Teamwork, Customer Centric Solutions, Customer Relationship Management (CRM), Design Thinking, Empathy, Follow-Through, Growth Mindset, Information Technology (IT) Infrastructure, Infrastructure as a Service (IaaS), Intellectual Curiosity (Inactive), Long Term Planning, Managing Ambiguity, Process Improvements, Product Services, Relationship Building {+ 5 more}
What We Can Offer You:
Health & Wellbeing
We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.
Personal & Professional Development
We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.
Unconditional Inclusion
We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.
Let's Stay Connected:
Follow @HPECareers on Instagram to see the latest on people, culture and tech at HPE.
Job:
Services
Job Level:
TCP_04
HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: Equal Employment Opportunity.
Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities.
HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.
Technology Assessement Consultant
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Overview
The objective is to develop national user requirements, establish a comprehensive technology assessment framework, and conduct a preliminary ranking of reactor technologies for both large nuclear power plants and small modular reactors (SMRs).
Required Skills / Ideal Candidate Profile- Technical knowledge of NPP technologies (Gen III/III+, SMRs, and advanced designs)
- Expertise in one of the key areas such as nuclear safety, fuel cycle, or Nuclear Island design and performance, which are relevant to the technology assessment
- Experience with user requirements from EUR, ALWR URD, or similar reference documents.
- Experience in reviewing or developing technology assessment documents
- Experience in formulating user requirements for nuclear projects
- Expertise in comparative technology evaluation frameworks
- Familiarity with nuclear reactor technology assessment guidance, such as IAEA NR-T-1.10
The NRL Group connect global companies with the right people to bring engineering projects to life. Supporting contracting companies with energy transition plans and working with our clients to create a cleaner, greener future.
We welcome applications from every walk of life and are committed to diversity within the industries we support, as a certified Inclusive Recruiter and Armed Forces friendly employer. You can ensure you stay safe when job searching online by visiting the JobsAware website.
#J-18808-LjbffrInformation Technology Governance Consultant
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Summary:
The IT Governance Consultant is responsible for developing, implementing, and advising on IT governance frameworks to ensure alignment with organizational goals, compliance requirements, and industry best practices. This role works closely with stakeholders to establish policies, procedures, and controls that promote effective IT management and risk mitigation.
Key Responsibilities:
- Develop and implement IT governance frameworks (e.g., COBIT, ITIL, ISO/IEC
- Assess the organization's IT processes and identify areas for improvement.
- Advise on aligning IT strategies with business objectives.
- Support in defining IT policies, standards, and procedures.
- Monitor compliance with IT governance and regulatory requirements.
- Conduct risk assessments and recommend mitigation plans.
- Provide consulting services on IT controls, audits, and compliance.
- Collaborate with IT and business units to ensure effective communication and governance practices.
Qualifications:
- Bachelor's degree in Information Technology, Computer Science, or related field.
- Certifications such as COBIT, ITIL, ISO 27001, or CGEIT are preferred.
- Strong understanding of IT governance, risk management, and compliance.
- Excellent communication and consulting skills.
- Contract Duration:
6 months
Engagement Leader - Management Consulting
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Job Description
ROLEREQUIREMENTS
The Engagement Leader at Apex Advisory must hold proven experience in project and/or client account management, with the ability to work as part of a busy team and lead multiple engagements simultaneously. Candidates should possess excellent stakeholder management skills and have a strong background in management consulting services, likely in the GCC.
The role requires regular travel and remote work from client offices when required.
ROLERESPONSIBILITIES
The Engagement Leader is a key member of the Apex Advisory client servicing team and is responsible for leading, directing, and monitoring the planning and implementation of large-scale, complex projects, while building a collaborative environment with both internal and external stakeholders.
Typical responsibilities include:
- Build and maintain productive relationships with clients and stakeholders
- Become familiar with the client's business environment to lead projects effectively
- Own and lead key client projects, ensuring the delivery of high-quality outputs and efficient project operations
- Coordinate with relevant stakeholders inside and outside the organization
- Ensure project scope and schedule are achievable within the given time and budget
- Take ownership and provide leadership on solving consulting issues related to projects with the project management team, clients, and other interested parties
- Apply managerial, technical, and theoretical skills to fulfill objectives and deliverables
- Implement solid project management strategies for task interdependence
- Manage project risks, contingency, and mitigation plans
- Maintain high team performance and productivity
- Be present in client offices as required to address issues in real-time
- Present key project updates to client stakeholders and agency partners
- Create and manage project plans and reports for various agency projects
- Conduct and coordinate project site visits as required
- Liaise directly with clients to update on project deliverables
- Lead client and stakeholder meetings on project specifics
- Set up and manage administrative procedures
- Update company CRM system
- Present to the Apex Management Team
- Coordinate and execute research tasks
- Ensure all information is captured and project databases are updated timely
- Manage the project team to provide ongoing support
- Oversee and approve the production of client materials such as presentations, letters, and memos
- Oversee and review client reports, including status updates, agendas, and meeting minutes
- Lead client meetings from the Apex Team and review, approve, and share minutes with the client
- Work effectively as a team member, sharing responsibilities, providing support, maintaining communication, and updating senior team members on progress
- Stay informed of industry and daily news reports to remain current on affairs and client sector news
- Contribute to practice development initiatives and sector programs
- Provide technical knowledge, coaching, and development to junior team members
ROLEREQUIREMENTS
Demonstrate evidence of the following skills and experience, which are critical to the role:
- Experience with feasibility studies, impact assessment studies, and business strategy
- Understanding of core consulting methodologies including strategy assessment, operating model development, and implementation planning
- Experience in consulting-oriented project management and client delivery
- Strong teamwork and interpersonal skills
- Strong organizational skills to handle multiple projects and priorities simultaneously
- Attention to detail, inquisitive personality, and passion for knowledge and experience
- Strong analytical skills, work ethic, independence, problem-solving ability, and a positive attitude
- Proficiency in Microsoft Office and other relevant computer skills
- Ability to travel regularly, particularly within Saudi Arabia
- Cultural awareness of the Middle East and specifically Saudi Arabia
Head of Legal Management Consulting
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Head of Legal Management Consulting
Saudi Arabia, Middle East – Full Relocation package available
£competitive Tax-Free Package + Relocation + Benefits
Summary of the Opportunity
A truly leading global consulting group is establishing a Legal practice in Saudi Arabia and is seeking a seasoned Legal Management Consulting leader with experience gained in mature markets to develop the business. This leader will be pivotal in building a team of highly skilled professionals and delivering world-class consultancy services. Key focuses will include strategic review, transformation, and operational improvement of legal management consulting departments. This presents a unique opportunity for significant career growth in a dynamic environment.
Key Responsibilities
- Leadership and Strategy:
- Strategic Framework: Develop and implement strategic frameworks for legal management consulting services in Saudi Arabia, ensuring alignment with local regulatory environments and client needs.
- Service Excellence: Spearhead initiatives to deliver world-class legal consulting services, leveraging insights from advanced markets to refine and innovate strategic approaches.
- Client Engagements:
- Consultative Relationship Building: Establish and nurture consultative relationships with high-profile clients, utilizing your legal management expertise to become a trusted advisor in strategic legal operations.
- Solution Integration: Integrate tailored consulting solutions focused on strategy, transformation, and efficiency improvement into client operations, backed by evidence from previous successful engagements.
- Market Development:
- Legal Industry Analysis: Conduct thorough analyses of the legal industry in Saudi Arabia, identifying emerging trends and regulatory shifts to guide market penetration strategies.
- Business Growth Tactics: Employ legal management consulting tactics to cultivate new business opportunities and partnerships that expand the firm's footprint in the region.
- Project Execution:
- Operational Redesign: Lead sophisticated operational redesign projects within legal departments, utilizing proven methodologies from past projects to enhance efficiency and effectiveness.
- Cross-Functional Collaboration: Manage cross-functional legal management consulting teams, ensuring seamless collaboration and alignment towards shared project objectives.
- Team Development:
- Professional Growth: Mentor team members through complex legal management consulting challenges, promoting an environment of continuous learning and professional growth.
- Innovative Team Leadership: Instill a culture of innovation and excellence, drawing from your extensive leadership experience to inspire top-tier performance in legal consulting engagements.
Requirements for the Role
- Professional Experience: A minimum of 10 years in legal consulting with substantial expertise mature market. Previous leadership or director-level experience is crucial.
- Language Skills: Proficiency in English is mandatory, Arabic is a plus
- Skills: Strong analytical ability, strategic thinking, and adept client relationship management.
Qualifications
- Educational Background: A degree in Law, Business Administration, or similar. An advanced degree such as an MBA or LL.M is desirable.
- Certifications: Relevant certifications in legal consulting or management practices are advantageous.
This is a permanent position based in the Middle East, with a competitive tax-free salary, relocation support, and outstanding career development opportunities. The firm promotes flexibility and supports a modern, inclusive approach to working life.
Follow us on LinkedIn for up-to-date industry news and our latest vacancies: and
Applications are being considered for globally mobile candidates – sponsorship and relocation is provided
Harcourt Matthews is acting as an Employment Agency in relation to this vacancy.
Ref: BHJOB3543_5983
Technology Solution Sales Consultant
Posted today
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Technology Solution Sales Consultant
Location: Riyadh, Saudi Arabia
Company: 3M DATA
Type: Full-Time
About Us
3M DATA is a leading technology solutions integrator delivering next-generation cloud architecture, cybersecurity, digital infrastructure, and managed services to some of the most transformative projects in the Middle East. Our future-focused approach helps clients achieve secure, scalable, and innovative digital environments aligned with Vision 2030 goals.
Role Overview
We are seeking a highly motivated Sales Specialist with a strong technical background and solution-selling mindset to join our growing team. This hybrid role bridges Sales and Pre-Sales, requiring both business acumen and technical expertise. The ideal candidate will lead client engagements, solution positioning, and vendor coordination to design and deliver best-fit solutions across Network Infrastructure, Cybersecurity, Data Center, and Digital Transformation domains.
This position is ideal for an experienced Pre-Sales / Solutions Architect who is ready to transition into a sales-driven leadership role, combining deep technical knowledge with customer relationship and business development skills.
Key Responsibilities
Client Engagement & Sales Leadership
- Drive end-to-end sales cycles, from opportunity identification to closure, ensuring alignment with customer goals and business priorities.
- Conduct discovery sessions and requirements analysis with enterprise and government clients to understand their technical and business needs.
- Present and articulate technical solutions in business terms to C-level stakeholders.
- Build strong, long-term relationships with key decision-makers and technical influencers.
Pre-Sales & Solution Design
- Lead technical pre-sales activities including solution design, proposal development, and technical presentations.
- Collaborate with vendors, distributors, and internal technical teams to craft optimized, cost-effective solutions tailored to customer environments.
- Prepare detailed BoQs, architectural diagrams, and technical write-ups aligned with RFPs and client requirements.
- Stay updated on emerging technologies in networking, cybersecurity, cloud, and digital infrastructure.
Vendor & Partner Collaboration
- Act as the primary liaison with vendors such as Cisco, Palo Alto, Fortinet, Huawei, Nutanix, and Dell to align solution offerings and pricing strategies.
- Participate in vendor programs, trainings, and certifications to maintain up-to-date expertise.
- Negotiate with vendors and distributors to achieve competitive commercial positioning.
Cross-Functional Collaboration
- Work closely with project management, operations, and support teams to ensure seamless handover of awarded projects.
- Provide technical and commercial support to marketing and bid management teams.
- Support leadership in building and refining go-to-market strategies for emerging technology domains.
Qualifications & Experience
- Bachelor's degree in Computer Engineering, Information Technology, or related field.
- 5–8 years of combined experience in Sales, Pre-Sales, or Solution Architecture within a system integrator or IT service provider environment.
- Proven track record in enterprise solution selling — ideally in Network Infrastructure, Cybersecurity, or Data Center domains.
- Strong understanding of Cisco, Palo Alto, Huawei, Fortinet, VMware, and Dell.
- Exceptional communication, presentation, and negotiation skills.
- Certifications such as CCNP, NSE, PCNSE, or equivalent are an advantage.
- Fluent in Arabic and English.
Key Attributes
- Technically savvy with a strong business mindset.
- Excellent stakeholder management and presentation skills.
- Self-driven, results-oriented, and adaptable to dynamic environments.
- Passion for technology innovation and digital transformation.
Why Join Us
At 3M DATA, we are redefining the technology landscape through innovative infrastructure and AI-driven digital solutions. This role offers an exciting opportunity to grow into a Sales Leadership position, working on some of the most strategic and high-impact projects in Saudi Arabia aligned with Vision 2030.
Are you passionate about cutting-edge technology?
Send your CV to and be part of a team building the digital future of the Middle East.
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Principal Technical Consultant - Technology Workflows (Dammam-based)
Posted 14 days ago
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Job Description
**This role is based permanently in Dammam, Saudi Arabia**
The Senior Technical Consultant for **Technology Workflows** is a technical responsible for guiding clients through the implementation of ServiceNow's **ITSM and ITOM** solutions.
This role focuses on delivering best-practice-based solutions that drive business outcomes and enhance operational efficiency. The successful candidate will possess deep expertise in field service management, coupled with a strong understanding of customer service workflows, to solve complex client challenges and advocate for customer needs within ServiceNow.
**Key Responsibilities**
Project Delivery
+ Act as the primary technical liaison for projects, representing the development team to customers and ensuring the highest quality of delivered solutions.
+ Oversee technical delivery, ensuring alignment with client requirements and ServiceNow best practices for Technology Workflow implementations.
+ Define and architect technical solutions at a detailed level, ensuring they align with clients' business needs and technological environments.
+ Lead technical onboarding with clients, assessing existing processes and platform configurations to tailor solutions effectively.
+ Perform hands on development on the ServiceNow platform leveraging all ServiceNow technologies and capabilities; Flow Designer, REST, JavaScript, HTML, CSS, SSO, Mid-servers, and more.
+ Serve as an escalation point for technical issues, implementing efficiencies and driving resolution of critical path challenges.
+ Mentor and guide developers and consultants on best practices in technical design and field service management workflows.
Pre-Sales Support
+ Partner with the pre-sales team to scope complex service engagements involving ServiceNow products and intricate integrations with client systems, with a focus on **Technology Workflows** .
+ Demonstrate thought leadership by contributing to webinars, whitepapers, and community groups, highlighting expertise in field service management.
Product Collaboration
+ Engage with ServiceNow product teams to provide feedback and insights on new features, capabilities, and best practices.
+ Participate in go-to-market strategies for new service offerings, ensuring alignment with field service management trends and customer needs.
In order to be successful in this role, we need someone who has:
**Experience:**
+ Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
+ A minimum of 5 years in consulting, configuration, and implementation of complex technologies, with at least 2 years focused on enterprise architecture and technical roadmaps
**IT Service / IT Operations Management:** Proven track record in designing and implementing ITSM & ITOM solutions, with a solid understanding of industry-specific workflows, use cases, compliance requirements, and best practices.
**Industry:** Financial Services
**Domains:** IT Service Management, IT Operations Management, Strategic Portfolio Management
**Leadership Skills:** Ability to influence senior leaders and stakeholders, providing clear recommendations that address business and technical challenges in field service contexts.
**Technical Skills:** Proficiency in creating architectural designs, solution presentations, and integration strategies, particularly within ITSM & ITOM environments. Experience with Web Technologies (XML, HTML, JavaScript, Web Services, Bootstrap, CSS, middleware, LDAP, SSO, etc.) and working with SaaS technologies
**Certifications:** Must hold or be able to achieve within the first 90 days ServiceNow certifications for Customer Service Management and Field Service Management Implementation Specialist, and Certified Technical Architect within the first year.
**Required Certifications**
Mandatory:
+ Certified System Administrator
+ Certified Implementation Specialist - ITSM, ITOM (within 90 days)
+ Certified Technical Architect (within first year)
**Work Personas**
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here ( .
**Equal Opportunity Employer**
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
**Accommodations**
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact for assistance.
**Export Control Regulations**
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. ©2024 Fortune Media IP Limited. All rights reserved. Used under license.
Principal Technical Consultant - Technology Workflows / ServiceNow Platform
Posted 9 days ago
Job Viewed
Job Description
The Senior Technical Consultant for **Technology Workflows** is a technical responsible for guiding clients through the implementation of ServiceNow's **ITSM, ITOM and Platform** solutions.
This role focuses on delivering best-practice-based solutions that drive business outcomes and enhance operational efficiency. The successful candidate will possess deep expertise in field service management, coupled with a strong understanding of customer service workflows, to solve complex client challenges and advocate for customer needs within ServiceNow.
**Key Responsibilities**
Project Delivery
+ Act as the primary technical liaison for projects, representing the development team to customers and ensuring the highest quality of delivered solutions.
+ Lead customer workshops on architecture (Cloud and On-Prem), design and integrations
+ Oversee technical delivery, ensuring alignment with client requirements and ServiceNow best practices for Technology Workflow implementations.
+ Define and architect technical solutions at a detailed level, ensuring they align with clients' business needs and technological environments.
+ Lead technical onboarding with clients, assessing existing processes and platform configurations to tailor solutions effectively.
+ Perform hands on development on the ServiceNow platform leveraging all ServiceNow technologies and capabilities; Flow Designer, REST, JavaScript, HTML, CSS, SSO, Self-Hosted, Domain Separation, Mid-servers, and more
+ Serve as an escalation point for technical issues, implementing efficiencies and driving resolution of critical path challenges.
+ Mentor and guide developers and consultants on best practices in technical design and field service management workflows.
Pre-Sales Support
+ Partner with the pre-sales team to scope complex service engagements involving ServiceNow products and intricate integrations with client systems, with a focus on Technology Workflows.
+ Demonstrate thought leadership by contributing to webinars, whitepapers, and community groups, highlighting expertise in field service management.
Product Collaboration
+ Engage with ServiceNow product teams to provide feedback and insights on new features, capabilities, and best practices.
+ Participate in go-to-market strategies for new service offerings, ensuring alignment with field service management trends and customer needs.
In order to be successful in this role, we need someone who has:
**Experience:**
+ Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
+ A minimum of 8 years in consulting, configuration, and implementation of complex technologies, with at least 2 years focused on enterprise architecture and technical roadmaps
**IT Service / IT Operations Management:** Proven track record in designing and implementing ITSM & ITOM solutions, with a solid understanding of industry-specific workflows, use cases, compliance requirements, and best practices.
**Industry:** Financial Services
**Domains:** IT Service Management, IT Operations Management, AppEngine, Integration Hub
**Leadership Skills:** Ability to influence senior leaders and stakeholders, providing clear recommendations that address business and technical challenges in field service contexts.
**Technical Skills:** Proficiency in creating architectural designs, solution presentations, and integration strategies, particularly within ITSM & ITOM environments. Experience with Web Technologies (XML, HTML, JavaScript, Web Services, Bootstrap, CSS, middleware, LDAP, SSO, etc.) and working with SaaS technologies
**Certifications:** Must hold or be able to achieve within the first 90 days ServiceNow certifications for Customer Service Management and Field Service Management Implementation Specialist, and Certified Technical Architect within the first year.
**Required Certifications**
Mandatory:
+ Certified System Administrator
+ Certified Implementation Specialist - ITSM, ITOM (within 90 days)
+ Certified Technical Architect (within first year)
**Work Personas**
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here ( .
**Equal Opportunity Employer**
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
**Accommodations**
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact for assistance.
**Export Control Regulations**
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. ©2024 Fortune Media IP Limited. All rights reserved. Used under license.
Senior Manager - Technology Strategy & Portfolio Management
Posted today
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Job Description
Arthur Lawrence is urgently looking for a Senior Manager - Technology Strategy & Portfolio Management for a client in Riyadh, KSA. Kindly review the Job requirements below. Your immediate application will enable us to place you successfully.
Must-Have- 10+ years of experience in IT strategy, portfolio management, or enterprise architecture, ideally in banking
- Proven experience with portfolio tools (e.g., Clarity, ServiceNow, or similar)
- Experienced in monitoring portfolio performance, risks, and ROI, providing regular updates to senior leadership
- Excellent stakeholder management and strategic planning skills
- Fluency in Arabic & English languages are required
- Bachelor's or Master's degree in Information Technology, Computer Science, or related field
- PMP, MoP, or TOGAF certification is a plus.
Arthur Lawrence is a management and technology consulting firm providing enterprise-wide business transformation and business applications implementation services. Our in-depth technical knowledge and broad experience of working with world-class companies enables organizations to leverage our capabilities in developing winning strategies and cost-effective solutions.
We are an UN Women Empowerment Principal Signatory and are certified from National Minority Supplier Development Council.
Acknowledgements from Industry Peers- Winner of Entrepreneur 360 Award (2019).
- IAOP Award; Ranked in top 100 internationally.
- Arthur Lawrence ranked within the Inc 5000 twice in 2016 and 2017 as one of the fastest growing companies of America.
- Named one of the top ten fastest growing businesses in Houston in 2016.
- Ranked 25th in the HBJ s Fast 100 Private Companies Award in 2017.
We rely on the seven core values that we believe enable us to deliver quality for our consultants and clients: Education, Integrity, Value Creation, Collaboration, Best Client, Best People and Stewardship.
Through strict adherence to these core values, we have achieved success beyond all documented forecasts and anticipation.
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