77 Technician Ii jobs in Saudi Arabia

We are looking for a highly skilled and experienced Field Service Supervisor to lead our technical team in Riyadh. This key role is vital for ensuring seamless operations, maintenance, and support for our field teams. The ideal candidate will possess strong management abilities and a proven history of overseeing complex customer environments in a 24/7, high-availability setting. Occasionally acting as the primary on-site contact for our clients, you will be accountable for meeting and exceeding Service Level Agreements (SLAs) while driving operational excellence.

• Lead, mentor, and manage a team of on-site field service engineers and technicians, fostering a collaborative environment.

• Direct and manage the Profit and Loss (P&L) associated with service delivery.

• Develop and oversee team schedules, shift rotations, and on-call rosters to ensure comprehensive 24/7/365 coverage.

• Conduct regular performance reviews, provide constructive feedback and identify training needs for team members.

• Cultivate a culture centered on safety, quality, and continuous improvement.

• Oversee daily preventive, corrective, and predictive maintenance activities for all contracted systems.

• Serve as the technical escalation point for complex issues, providing guidance to the field service team.

• Ensure that all incidents and service requests are logged, prioritized, and resolved within the agreed-upon SLAs

• Minimum of 3-5 years in a supervisory or team leader role, managing technical teams and customer relationships.

• Bachelor’s degree in Electronics Engineering, Computer Science, Information Technology, Telecommunications, or a related field.

• Essential: Proven experience working in a large-scale, critical environment.

• Technical Skills:

• Knowledge of ICT infrastructure, servers, and virtualization technologies.

• Multi-disciplinary knowledge in various Low Current systems, including CCTV, Access Control, Fire Alarm Systems (FAS), and Building Management Systems (BMS) is important.

• Skills in troubleshooting and root cause analysis.

• Capability to thrive in a dynamic, fast-paced 24/7 operational environment.

• Basic understanding of project management principles.

• This position is full-time and based at our on-site office in Riyadh, KSA.

• This role may involve working in various environmental conditions.

• Candidates must be able to pass all required background checks.

Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments – powered by our Honeywell Forge software – that help make the world smarter, safer and more sustainable.

Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.

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Join to apply for the Field Service Engineer role at Daktronics

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Position Summary

When you work at Daktronics, you’ll be part of something amazing. We design, engineer, manufacture and support bold, eye-catching digital LED display technology and audio systems.

Position Summary

When you work at Daktronics, you’ll be part of something amazing. We design, engineer, manufacture and support bold, eye-catching digital LED display technology and audio systems.

Our products bring excitement to professional, college and high school games. They attract customers for businesses around the world, and even provide direction for people as they travel, work and play.

As part of the Daktronics team, you’ll have interesting, impactful work with flexible opportunities. You can learn and grow at a company that provides competitive compensation and meaningful benefits – and the people are second to none.

Where is this opportunity located?

This position is a full-time role located in Riyadh, Saudi Arabia.

When will I work?

• Most of your work will be Sunday – Thursday during normal business hours.
• Some last-minute scheduling happens at times to meet our customer needs when an unexpected repair or event happens. Your schedule may vary and will include some nights and weekends depending on business. needs. We strive for work/life balance and time-off-in-lieu may be granted to maintain appropriate standard hours.
• On-call and event support responsibilities.
  
  

• Your office will be in Riyadh, Saudi Arabia.
• You will travel to customer sites within your regional area. You may also travel nationwide or internationally depending on business needs. Most of the travel will be throughout the Middle East, West/Central Asia, and Africa. On-site work can vary by location and from day to day. One day you might work inside a control room, the next day you might be outside on a lift or ladder working with a video display.
• When you aren’t working on a customer site, you will work from your office to remotely support our customers.
  
  

• Providing service, installation, or support during an event at a customer site.
• Providing on-site technical and maintenance services for Control Systems and Display Systems.
• Leveraging your knowledge by training our Service Partners.
• Regularly participating in technical training on new and different products and systems to advance your technical knowledge to support Daktronics Customers.
• Actively creating and updating knowledge base articles for internal/external use.
• On-site technical support may include terminating fiber, field repair, testing and system level troubleshooting.
  
  

• Providing technical, over-the-phone support to internal and external customers.
• Responding to customers’ requests for technical support primarily through incoming and proactive outbound calls.
• Providing software application installation/configuration support along with “how-to” assistance.
• Troubleshooting and solving basic to sophisticated hardware and software technical issues.
  
  

• Communicate effectively in a variety of settings.
• Positively and professionally able to work in stressful situations.
• Show personal commitment to continuously improve.
• Display a can-do attitude in good and bad times.
• Effectively exercise discretion and independent judgment.
• Work effectively as a team member assisting when and where needed.
• Work with Sales, Project Managers, Service staff, customers, and other personnel to solve technical issues.
• Plan and prioritize customer requests and scheduled work.
• Appropriately document all services performed: service logs, work logs, inventory, and shipping documents.
• Follow the procedures outlined in the Installation Supervisor’s Guide.
• Relay customer feedback on product performance and features to Customer Service and Engineering, including detailed site reports on installation and service work.
• Take a proactive approach to the service needs of Daktronics customers.
• Competently represent Daktronics to customers, in a confident and professional manner.
• Develop a strong business relationship with key customers in the area. Take key role in service relationships with customers.
• Become knowledgeable about and follow company procedures.
• Perform other duties as assigned.
  
  

• Minimum of an associate degree plus relevant experience. Bachelor’s degree preferred. Preferred majors include Electronics Engineering Technology, Computer Engineering Technology, A/V Broadcast, or similar program. Will consider non-technical bachelor’s degree if applicant also has previous experience demonstrating technical learning ability.
• Two or more years of experience in a similar role is preferred.
• Able to work at heights, work from a ladder, and ability to carry ladder/tools/parts from vehicle to work site.
• Available to work evenings, midnight shifts and/or weekends to support facility event schedule.
• Fluent in English and Arabic, both written and verbal.
• Ability to travel by air and ground. Valid driver’s license and good driving record.
• Must be willing and able to travel outside of the KSA. The majority of the travel will be throughout the Middle East, West/Central Asia and Africa. Occasional travel will also be required to locations such as the United States, China, and Europe.
• Must be able to complete work responsibilities with little supervision.
• Effectively exercise discretion and independent judgment.
• Strong computer skills are necessary. Examples include Microsoft Office programs (Word, Excel, etc.) and Internet navigation.
• Background check may be conducted.
• Must have a valid KSA issued driver’s license.
  
  

• Seniority level Entry level

• Employment type Full-time

• Job function Information Technology
• Industries Manufacturing

Referrals increase your chances of interviewing at Daktronics by 2x

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When you work at Daktronics, you’ll be part of something amazing. We design, engineer, manufacture and support bold, eye-catching digital LED display technology and audio systems.

Our products bring excitement to professional, college and high school games. They attract customers for businesses around the world, and even provide direction for people as they travel, work and play.

As part of the Daktronics team, you’ll have interesting, impactful work with flexible opportunities. You can learn and grow at a company that provides competitive compensation and meaningful benefits – and the people are second to none.

Where is this opportunity located?

This position is a full-time role located in Riyadh, Saudi Arabia.

When will I work?

• Most of your work will be Sunday –Thursday during normal business hours.
• Some last-minute scheduling happens at times to meet our customer needs when an unexpected repair or event happens.Your schedulemay vary and willinclude some nights and weekends depending on business. needs.Westrive for work/life balance and time-off-in-lieu may be granted to maintain appropriate standard hours.
• On-call and event support responsibilities.

Where will I be working?

• Your office will be in Riyadh, Saudi Arabia.
• You will travel to customer sites within your regional area. You may also travel nationwide or internationally depending on business needs. Most of the travel will be throughout the Middle East, West/Central Asia, and Africa. On-site work can vary by location and from day to day. One day you might work inside a control room, the next day you might be outside on a lift or ladder working with a video display.
• When you aren’t working on a customer site, you will work from your office to remotely support our customers.

What will work look like for me?

Our Field Service Engineers provide phone, remote, and on-site support for installation, maintenance, and troubleshooting of Daktronics products.

Onsite Support consists of supporting Daktronics equipment and end customers where the equipment is located. This work will primarily focus on:

• Providing service, installation, or support during an event at a customer site.
• Providing on-site technical and maintenance services for Control Systems and Display Systems.
• Leveraging your knowledge by training our Service Partners.
• Regularly participating in technical training on new and different products and systems to advance your technical knowledge to support Daktronics Customers.
• Actively creating and updating knowledge base articles for internal/external use.
• On-site technical support may include terminating fiber, field repair, testing and system level troubleshooting.

Remote Support consists of supporting Daktronics equipment and end customers. This work will primarily focus on:

• Providing technical, over-the-phone support to internal and external customers.
• Responding to customers’ requests for technical support primarily through incoming and proactive outbound calls.
• Providing software application installation/configuration support along with “how-to” assistance.
• Troubleshooting and solving basic to sophisticated hardware and software technical issues.

General Responsibilities will include:

• Communicate effectively in a variety of settings.
• Positively and professionally able to work in stressful situations.
• Show personal commitment to continuously improve.
• Display a can-do attitude in good and bad times.
• Effectively exercise discretion and independent judgment.
• Work effectively as a team member assisting when and where needed.
• Work with Sales, Project Managers, Service staff, customers, and other personnel to solve technical issues.
• Plan and prioritize customer requests and scheduled work.
• Appropriately document all services performed: service logs, work logs, inventory, and shipping documents.
• Follow the procedures outlined in the Installation Supervisor’s Guide.
• Relay customer feedback on product performance and features to Customer Service and Engineering, including detailed site reports on installation and service work.
• Take a proactive approach to the service needs of Daktronics customers.
• Competently represent Daktronics to customers, in a confident and professional manner.
• Develop a strong business relationship with key customers in the area. Take key role in service relationships with customers.
• Become knowledgeable about and follow company procedures.
• Perform other duties as assigned.

To be considered for Field Service Engineer, we require the following:

• Minimum of an associate degree plus relevant experience. Bachelor’s degree preferred. Preferred majors include Electronics Engineering Technology, Computer Engineering Technology, A/V Broadcast, or similar program. Will consider non-technical bachelor’s degree if applicant also has previous experience demonstrating technical learning ability.
• Two or more years of experience in a similar role is preferred.
• Able to work at heights, work from a ladder, and ability to carry ladder/tools/parts from vehicle to work site.
• Available to work evenings, midnight shifts and/or weekends to support facility event schedule.
• Fluent in English and Arabic, both written and verbal.
• Ability to travel by air and ground. Valid driver’s license and good driving record.
• Must be willing and able to travel outside of the KSA. The majority of the travel will be throughout the Middle East, West/Central Asia and Africa.Occasional travel will also be required to locations such as the United States, China, and Europe.
• Must be able to complete work responsibilities with little supervision.
• Effectively exercise discretion and independent judgment.
• Strong computer skills are necessary. Examples include Microsoft Office programs (Word, Excel, etc.) and Internet navigation.
• Background check may be conducted.
• Must have a valid KSA issued driver’s license.

Ready to make an impact? Apply now and start your journey with Daktronics.

This role provides highly visible customer support through the performance of on-site service, overseeing diagnoses, troubleshooting, service, and repair of complex equipment and systems. Checks operational quality of system equipment, instructs customers on operation and maintenance, and acts as a liaison with customers on administrative and technical matters for assigned projects. Interprets customer needs and clarifies responsibilities for problem resolution among sales, customer support, or engineering teams. The position may include various aspects of field support, beyond system hardware and software, PCs, and networking/wireless networking.

This role specifically supports Cargo Vehicle Inspection (CVI) equipment field service engineering for delivered cargo systems, including models such as M60, P60, and ZBV.

1. Carrying out basic repairs and maintenance of cargo systems (CVI).
2. Serving as the local point of contact for technical issues related to regional systems.
3. Performing general maintenance, fitting, troubleshooting, and fault finding on CVI systems and subsystems.
4. Organizing scheduled maintenance and repairs of cargo systems (M60 & P60).
5. Providing oral and written responses to 3rd line technical requests from operational sites to site engineers or customer representatives.
6. Providing defect liability or post-acceptance support for CVI equipment.
7. Completing technical documentation, including service reports, engineering change requests, and inputting service data into a simple database.
8. Ensuring all issued equipment (vehicles, spares, consumables, tools, test equipment) are maintained in a safe and suitable condition.
9. Interacting respectfully with customers, operators, and staff, sensitive to cultural and language differences.
10. Working safely in accordance with H&S instructions.

1. Previous experience supporting complex technical products, including engines, drives, PLCs, transmitters & receivers, electrical systems, IT elements, and electrical generators.
2. Experience with Mercedes trucks is advantageous.
3. A proactive 'can-do' attitude with the ability to complete tasks with limited resources.
4. Ability to work independently with limited supervision.
5. Excellent communication skills, both verbal and written, in technical contexts.
6. Engineering qualification such as BTEC, C&G, HNC, or similar.
7. Knowledge of hydraulic, electrical, and electro-mechanical systems.
8. Knowledge of IT networking solutions, with certifications like CCNP or similar preferred.
9. Understanding of integrated IT systems including PLC, HV systems, and radar.

Join to apply for the Field Service Supervisor role at Honeywell

Join to apply for the Field Service Supervisor role at Honeywell

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Job Description

We are looking for a highly skilled and experienced Field Service Supervisor to lead our technical team in Riyadh. This key role is vital for ensuring seamless operations, maintenance, and support for our field teams. The ideal candidate will possess strong management abilities and a proven history of overseeing complex customer environments in a 24/7, high-availability setting. Occasionally acting as the primary on-site contact for our clients, you will be accountable for meeting and exceeding Service Level Agreements (SLAs) while driving operational excellence.

• Lead, mentor, and manage a team of on-site field service engineers and technicians, fostering a collaborative environment.
• Direct and manage the Profit and Loss (P&L) associated with service delivery.
• Develop and oversee team schedules, shift rotations, and on-call rosters to ensure comprehensive 24/7/365 coverage.
• Conduct regular performance reviews, provide constructive feedback and identify training needs for team members.
• Cultivate a culture centered on safety, quality, and continuous improvement.
• Oversee daily preventive, corrective, and predictive maintenance activities for all contracted systems.
• Serve as the technical escalation point for complex issues, providing guidance to the field service team.
• Ensure that all incidents and service requests are logged, prioritized, and resolved within the agreed-upon SLAs
  
  

• Lead, mentor, and manage a team of on-site field service engineers and technicians, fostering a collaborative environment.
• Direct and manage the Profit and Loss (P&L) associated with service delivery.
• Develop and oversee team schedules, shift rotations, and on-call rosters to ensure comprehensive 24/7/365 coverage.
• Conduct regular performance reviews, provide constructive feedback and identify training needs for team members.
• Cultivate a culture centered on safety, quality, and continuous improvement.
• Oversee daily preventive, corrective, and predictive maintenance activities for all contracted systems.
• Serve as the technical escalation point for complex issues, providing guidance to the field service team.
• Ensure that all incidents and service requests are logged, prioritized, and resolved within the agreed-upon SLAs
  
  

• Minimum of 3-5 years in a supervisory or team leader role, managing technical teams and customer relationships.
• Bachelor’s degree in Electronics Engineering, Computer Science, Information Technology, Telecommunications, or a related field.
• Essential: Proven experience working in a large-scale, critical environment.
• Technical Skills:
• Knowledge of ICT infrastructure, servers, and virtualization technologies.
• Multi-disciplinary knowledge in various Low Current systems, including CCTV, Access Control, Fire Alarm Systems (FAS), and Building Management Systems (BMS) is important.
• Skills in troubleshooting and root cause analysis.
• Capability to thrive in a dynamic, fast-paced 24/7 operational environment.
• Basic understanding of project management principles.
• This position is full-time and based at our on-site office in Riyadh, KSA.
• This role may involve working in various environmental conditions.
• Candidates must be able to pass all required background checks.
  
  

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Engineering and Information Technology
• Industries Appliances, Electrical, and Electronics Manufacturing

Referrals increase your chances of interviewing at Honeywell by 2x

Riyadh, Riyadh, Saudi Arabia 13 hours ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

Field Service Technician work focuses on installing, configuring, calibrating, and repairing technical products and systems at customer field locations including:

• Performing a variety of maintenance and technical support on installed products and equipment.
• Troubleshooting, diagnosing, and resolving malfunctions.
• Determining when products should be upgraded or replaced.
• May provide onsite training for customer support personnel A Specialist Para-Professional (S4) requires advanced knowledge of operational procedures and tools obtained through extensive work experience and may require vocational or technical education.

• Working under limited supervision for non-routine situations and may be responsible for leading daily operations.
• Training, delegating and reviewing the work of lower level employees. Problems are typically difficult and non-routine but not complex.

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