1 244 Technical Products jobs in Saudi Arabia
Sales Engineer, Project Account Manager
Posted today
Job Viewed
Job Description
Overview
As a Project Account Manager (PAM), you will be responsible for visiting large construction jobsites and acting as the lead solution consultant for all project-specific matters. This role involves providing end-to-end business support and building strong relationships with customers to offer innovative and cost-efficient solutions.
Responsibilities- Managing Construction Jobsites: Oversee large construction projects from inception to completion, ensuring all project-specific needs are met.
- Consultative Selling: Demonstrate Hilti's pioneering products, software, and services, and explain their value propositions.
- Customer Relationship Management: Build and maintain strong, long-lasting client relationships by understanding their needs and providing tailored solutions.
- Product Demonstrations: Conduct effective product demonstrations and workshops to raise awareness of new technologies and Hilti products.
- Troubleshooting: Address and resolve any challenges faced by contractors on-site.
- Collaboration: Work closely with internal stakeholders to ensure timely delivery and coordination of services.
- Growth Opportunities: Identify opportunities for business growth and suggest action steps to improve performance.
Educational Background
- Bachelor's Degree: Preferably in Engineering.
Experience
- Relevant Work Experience: At least 3-5 years of experience in sales, project management, or a related field, ideally within the construction or industrial sectors.
- Industry Knowledge: Familiarity with the construction industry, particularly in large project sector, is highly advantageous.
Skills and Competencies
- Technical Aptitude: Ability to understand and explain technical products and solutions.
- Sales Skills: Strong consultative selling skills with a proven track record of meeting or exceeding sales targets.
- Project Management: Experience in managing large-scale projects from inception to completion.
- Customer Relationship Management: Excellent skills in building and maintaining long-term client relationships.
- Communication Skills: Strong verbal and written communication skills, with the ability to conduct effective presentations and product demonstrations.
- Problem-Solving: Ability to troubleshoot and resolve issues on-site efficiently.
- Collaboration: Ability to work well with internal and external stakeholders to ensure project success.
We have a diverse team of people with a variety of nationalities, backgrounds and experiences. Success at Hilti is down to teamwork and ability, no matter where you're from.
What do we offer?We will give you everything you need to excel in your role, including ongoing training and lots of responsibility from the start. In return, for your exceptional performance and consistent results, you will receive one-to-one career mentoring, as well as exciting opportunities to broaden your role and potentiality.
#J-18808-LjbffrSales Engineer, Project Account Manager
Posted today
Job Viewed
Job Description
Overview
As a Project Account Manager (PAM), you will be responsible for visiting large construction jobsites and acting as the lead solution consultant for all project-specific matters. This role involves providing end-to-end business support and building strong relationships with customers to offer innovative and cost-efficient solutions.
Responsibilities- Managing Construction Jobsites: Oversee large construction projects from inception to completion, ensuring all project-specific needs are met.
- Consultative Selling: Demonstrate Hilti's pioneering products, software, and services, and explain their value propositions.
- Customer Relationship Management: Build and maintain strong, long-lasting client relationships by understanding their needs and providing tailored solutions.
- Product Demonstrations: Conduct effective product demonstrations and workshops to raise awareness of new technologies and Hilti products.
- Troubleshooting: Address and resolve any challenges faced by contractors on-site.
- Collaboration: Work closely with internal stakeholders to ensure timely delivery and coordination of services.
- Growth Opportunities: Identify opportunities for business growth and suggest action steps to improve performance.
Educational Background
- Bachelor's Degree: Preferably in Engineering.
Experience
- Relevant Work Experience: At least 3-5 years of experience in sales, project management, or a related field, ideally within the construction or industrial sectors.
- Industry Knowledge: Familiarity with the construction industry, particularly in large project sector, is highly advantageous.
Skills and Competencies
- Technical Aptitude: Ability to understand and explain technical products and solutions.
- Sales Skills: Strong consultative selling skills with a proven track record of meeting or exceeding sales targets.
- Project Management: Experience in managing large-scale projects from inception to completion.
- Customer Relationship Management: Excellent skills in building and maintaining long-term client relationships.
- Communication Skills: Strong verbal and written communication skills, with the ability to conduct effective presentations and product demonstrations.
- Problem-Solving: Ability to troubleshoot and resolve issues on-site efficiently.
- Collaboration: Ability to work well with internal and external stakeholders to ensure project success.
We have a diverse team of people with a variety of nationalities, backgrounds and experiences. Success at Hilti is down to teamwork and ability, no matter where you're from.
What do we offer?We will give you everything you need to excel in your role, including ongoing training and lots of responsibility from the start. In return, for your exceptional performance and consistent results, you will receive one-to-one career mentoring, as well as exciting opportunities to broaden your role and potentiality.
#J-18808-LjbffrSales Engineer, Project Account Manager
Posted today
Job Viewed
Job Description
Overview
As a Project Account Manager (PAM), you will be responsible for visiting large construction jobsites and acting as the lead solution consultant for all project-specific matters. This role involves providing end-to-end business support and building strong relationships with customers to offer innovative and cost-efficient solutions.
Responsibilities- Managing Construction Jobsites: Oversee large construction projects from inception to completion, ensuring all project-specific needs are met.
- Consultative Selling: Demonstrate Hilti's pioneering products, software, and services, and explain their value propositions.
- Customer Relationship Management: Build and maintain strong, long-lasting client relationships by understanding their needs and providing tailored solutions.
- Product Demonstrations: Conduct effective product demonstrations and workshops to raise awareness of new technologies and Hilti products.
- Troubleshooting: Address and resolve any challenges faced by contractors on-site.
- Collaboration: Work closely with internal stakeholders to ensure timely delivery and coordination of services.
- Growth Opportunities: Identify opportunities for business growth and suggest action steps to improve performance.
Educational Background
- Bachelor's Degree: Preferably in Engineering.
Experience
- Relevant Work Experience: At least 3-5 years of experience in sales, project management, or a related field, ideally within the construction or industrial sectors.
- Industry Knowledge: Familiarity with the construction industry, particularly in large project sector, is highly advantageous.
Skills and Competencies
- Technical Aptitude: Ability to understand and explain technical products and solutions.
- Sales Skills: Strong consultative selling skills with a proven track record of meeting or exceeding sales targets.
- Project Management: Experience in managing large-scale projects from inception to completion.
- Customer Relationship Management: Excellent skills in building and maintaining long-term client relationships.
- Communication Skills: Strong verbal and written communication skills, with the ability to conduct effective presentations and product demonstrations.
- Problem-Solving: Ability to troubleshoot and resolve issues on-site efficiently.
- Collaboration: Ability to work well with internal and external stakeholders to ensure project success.
We have a diverse team of people with a variety of nationalities, backgrounds and experiences. Success at Hilti is down to teamwork and ability, no matter where you're from.
What do we offer?We will give you everything you need to excel in your role, including ongoing training and lots of responsibility from the start. In return, for your exceptional performance and consistent results, you will receive one-to-one career mentoring, as well as exciting opportunities to broaden your role and potentiality.
#J-18808-LjbffrSales Engineer, Project Account Manager
Posted today
Job Viewed
Job Description
Overview
As a Project Account Manager (PAM), you will be responsible for visiting large construction jobsites and acting as the lead solution consultant for all project-specific matters. This role involves providing end-to-end business support and building strong relationships with customers to offer innovative and cost-efficient solutions.
Responsibilities- Managing Construction Jobsites: Oversee large construction projects from inception to completion, ensuring all project-specific needs are met.
- Consultative Selling: Demonstrate Hilti's pioneering products, software, and services, and explain their value propositions.
- Customer Relationship Management: Build and maintain strong, long-lasting client relationships by understanding their needs and providing tailored solutions.
- Product Demonstrations: Conduct effective product demonstrations and workshops to raise awareness of new technologies and Hilti products.
- Troubleshooting: Address and resolve any challenges faced by contractors on-site.
- Collaboration: Work closely with internal stakeholders to ensure timely delivery and coordination of services.
- Growth Opportunities: Identify opportunities for business growth and suggest action steps to improve performance.
Educational Background
- Bachelor's Degree: Preferably in Engineering.
Experience
- Relevant Work Experience: At least 3-5 years of experience in sales, project management, or a related field, ideally within the construction or industrial sectors.
- Industry Knowledge: Familiarity with the construction industry, particularly in large project sector, is highly advantageous.
Skills and Competencies
- Technical Aptitude: Ability to understand and explain technical products and solutions.
- Sales Skills: Strong consultative selling skills with a proven track record of meeting or exceeding sales targets.
- Project Management: Experience in managing large-scale projects from inception to completion.
- Customer Relationship Management: Excellent skills in building and maintaining long-term client relationships.
- Communication Skills: Strong verbal and written communication skills, with the ability to conduct effective presentations and product demonstrations.
- Problem-Solving: Ability to troubleshoot and resolve issues on-site efficiently.
- Collaboration: Ability to work well with internal and external stakeholders to ensure project success.
We have a diverse team of people with a variety of nationalities, backgrounds and experiences. Success at Hilti is down to teamwork and ability, no matter where you're from.
What do we offer?We will give you everything you need to excel in your role, including ongoing training and lots of responsibility from the start. In return, for your exceptional performance and consistent results, you will receive one-to-one career mentoring, as well as exciting opportunities to broaden your role and potentiality.
#J-18808-LjbffrSales Engineer, Project Account Manager
Posted today
Job Viewed
Job Description
WHAT'S THE ROLE?
As a Project Account Manager (PAM), you will be responsible for visiting large construction jobsites and acting as the lead solution consultant for all project-specific matters. This role involves providing end-to-end business support and building strong relationships with customers to offer innovative and cost-efficient solutions.
WHO IS HILTI?
Hilti is where innovation is improving productivity, safety and sustainability in the global construction industry, and beyond. Where strong customer relationships are creating solutions that build a better future. Where there is pride and a sense of belonging across our 120 locations, carrying right into our lives and homes. Where people are exploring possibilities, leveraging their potential, owning their personal development and growing lasting careers.
WHAT DOES THE ROLE INVOLVE?
- Managing Construction Jobsites: Oversee large construction projects from inception to completion, ensuring all project-specific needs are met.
- Consultative Selling: Demonstrate Hilti's pioneering products, software, and services, and explain their value propositions.
- Customer Relationship Management: Build and maintain strong, long-lasting client relationships by understanding their needs and providing tailored solutions.
- Product Demonstrations: Conduct effective product demonstrations and workshops to raise awareness of new technologies and Hilti products.
- Troubleshooting: Address and resolve any challenges faced by contractors on-site.
- Collaboration: Work closely with internal stakeholders to ensure timely delivery and coordination of services.
- Growth Opportunities: Identify opportunities for business growth and suggest action steps to improve performance.
Yearupon year we are recognized as one of the top 'Great Place to Work' employers,both globally and locally. And when you meet us you'll understand why. We havea diverse team of people with a variety of nationalities, backgrounds andexperiences. Success at Hilti is down to teamwork and ability, no matter whereyou're from.
WHAT DO WE OFFER?
We will give you everything you need to excel in your role, including ongoing training and lots of responsibility from the start. In return, for your exceptional performance and consistent results, you will receive one-to-one career mentoring, as well as exciting opportunities to broaden your role and potentiality.
WHAT YOU NEED IS:
Educational Background
- Bachelor's Degree: Preferably in Engineering.
Experience
- Relevant Work Experience: At least 3-5 years of experience in sales, project management, or a related field, ideally within the construction or industrial sectors.
- Industry Knowledge: Familiarity with the construction industry, particularly in large project sector, is highly advantageous.
Skills and Competencies
- Technical Aptitude: Ability to understand and explain technical products and solutions.
- Sales Skills: Strong consultative selling skills with a proven track record of meeting or exceeding sales targets.
- Project Management: Experience in managing large-scale projects from inception to completion.
- Customer Relationship Management: Excellent skills in building and maintaining long-term client relationships.
- Communication Skills: Strong verbal and written communication skills, with the ability to conduct effective presentations and product demonstrations.
- Problem-Solving: Ability to troubleshoot and resolve issues on-site efficiently.
- Collaboration: Ability to work well with internal and external stakeholders to ensure project success.
WHY SHOULD YOU APPLY?
We have a diverse team of people with a variety of nationalities, backgrounds and experiences. Success at Hilti is down to teamwork and ability, no matter where you're from.
Tempted to apply? Press the '
Sales Engineer, Project Account Manager
Posted today
Job Viewed
Job Description
What's the Role?
As a Project Account Manager (PAM), you will be responsible for visiting large construction jobsites and acting as the lead solution consultant for all project-specific matters. This role involves providing end-to-end business support and building strong relationships with customers to offer innovative and cost-efficient solutions.
Who is Hilti?
Hilti is where innovation is improving productivity, safety and sustainability in the global construction industry, and beyond. Where strong customer relationships are creating solutions that build a better future. Where there is pride and a sense of belonging across our 120 locations, carrying right into our lives and homes. Where people are exploring possibilities, leveraging their potential, owning their personal development and growing lasting careers.
What does the role involve?
- Managing Construction Jobsites: Oversee large construction projects from inception to completion, ensuring all project-specific needs are met.
- Consultative Selling: Demonstrate Hilti's pioneering products, software, and services, and explain their value propositions.
- Customer Relationship Management: Build and maintain strong, long-lasting client relationships by understanding their needs and providing tailored solutions.
- Product Demonstrations: Conduct effective product demonstrations and workshops to raise awareness of new technologies and Hilti products.
- Troubleshooting: Address and resolve any challenges faced by contractors on-site.
- Collaboration: Work closely with internal stakeholders to ensure timely delivery and coordination of services.
- Growth Opportunities: Identify opportunities for business growth and suggest action steps to improve performance.
Yearupon year we are recognized as one of the top 'Great Place to Work' employers,both globally and locally. And when you meet us you'll understand why. We havea diverse team of people with a variety of nationalities, backgrounds andexperiences. Success at Hilti is down to teamwork and ability, no matter whereyou're from.
What do we offer?
We will give you everything you need to excel in your role, including ongoing training and lots of responsibility from the start. In return, for your exceptional performance and consistent results, you will receive one-to-one career mentoring, as well as exciting opportunities to broaden your role and potentiality.
What You Need Is
Educational Background
- Bachelor's Degree: Preferably in Engineering.
Experience
- Relevant Work Experience: At least 3-5 years of experience in sales, project management, or a related field, ideally within the construction or industrial sectors.
- Industry Knowledge: Familiarity with the construction industry, particularly in large project sector, is highly advantageous.
Skills and Competencies
- Technical Aptitude: Ability to understand and explain technical products and solutions.
- Sales Skills: Strong consultative selling skills with a proven track record of meeting or exceeding sales targets.
- Project Management: Experience in managing large-scale projects from inception to completion.
- Customer Relationship Management: Excellent skills in building and maintaining long-term client relationships.
- Communication Skills: Strong verbal and written communication skills, with the ability to conduct effective presentations and product demonstrations.
- Problem-Solving: Ability to troubleshoot and resolve issues on-site efficiently.
- Collaboration: Ability to work well with internal and external stakeholders to ensure project success.
Why should you apply?
We have a diverse team of people with a variety of nationalities, backgrounds and experiences. Success at Hilti is down to teamwork and ability, no matter where you're from.
Tempted to apply? Press the 'Apply Now' button.
Account Manager
Posted today
Job Viewed
Job Description
Riyadh, Saudi Arabia | Posted on 09/28/2025
We’re hiring an Account Manager to lead and grow strategic partnerships across both financial institutions and the fintech ecosystem in KSA. You’ll be responsible for managing relationships with banks, lenders, regulated entities, fintechs, marketplaces, and digital platforms, helping them unlock the full potential of Tarabut’s API products (AIS, PIS, Assess, Target, and more).
This is a high-impact, strategic role at the heart of our commercial growth. You’ll work with senior stakeholders across the ecosystem, shape integration strategies, and drive adoption of our products. It’s a blend of relationship management, product insight, and business development, ideal for someone who thrives in cross-functional environments and is comfortable navigating both commercial and technical conversations.
What You’ll Be Doing- Build and manage a portfolio of strategic partners across financial institutions (banks, lenders, regulated entities) and the fintech ecosystem (marketplaces, platforms, PSPs).
- Lead conversations with senior stakeholders, digital, risk, product, compliance, and founders, to co-create integration plans and unlock product value.
- Own the full partnership lifecycle: from initial outreach and commercial negotiation to onboarding, go-live, and ongoing relationship management.
- Identify and tailor integration opportunities across lending, payments, PFM, data intelligence, and embedded finance use cases.
- Collaborate cross-functionally with product, engineering, and compliance teams to ensure smooth delivery and go-to-market alignment.
- Represent Tarabut at key industry events (e.g. Fintech Saudi, Leap, Money20/20) and build our presence in the ecosystem.
- Support regulatory pilots and sandbox engagements where relevant.
- Track account health, pipeline progress, partner performance, and revenue contribution.
- In line with Saudization efforts, this role is open to Saudi nationals only .
- 4–7 years of experience in fintech, financial institutions, SaaS sales, or strategic partnerships in KSA/GCC.
- Strong understanding of banking operations, digital payments, embedded finance, and API-based integrations.
- Proven ability to engage and influence senior stakeholders—C-suite, product leads, and technical teams.
- Commercially minded with the ability to translate complex technology into clear business value.
- Fluent in Arabic and English, with excellent communication and presentation skills.
- Relationship-driven, with strong negotiation and stakeholder management capabilities.
- Experience working with SAMA-regulated entities or public-sector partners.
- Familiarity with BaaS, PFM, or embedded credit models.
- Exposure to early-stage products, startup environments, or platform/API businesses.
- Bepart of Saudi’s fintech transformation at a pivotal moment.
- Work directly with leading banks and financial institutions across the region.
- Helpshape the future of embedded finance and open banking in MENA.
- Join a mission-driven team focused on innovation, inclusion, and impact.
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Account Manager
Posted today
Job Viewed
Job Description
Overview
CACTUS is a remote-first organization and we embrace an accelerate from anywhere culture. You can work from anywhere in Saudi Arabia, however, you are expected to travel to our client office within Saudi Arabia whenever needed.
At Digital Media Solutions, we partner with universities to amplify their research impact and brand visibility by delivering engaging and effective communication solutions. For our strategic engagement in Saudi Arabia, we are seeking an Account Manager who will combine project governance with client relationship management, ensuring seamless execution and an outstanding client experience. This role requires someone with strong project management expertise, proven client handling skills, and the ability to serve as the on-ground representative of our organization in Saudi Arabia. The individual will own delivery timelines, budgets, and client satisfaction, bridging internal production teams with client stakeholders to ensure alignment, accountability, and trust.
Please note: This is a contractual role based in Saudi Arabia for a period of 1 year.
Responsibilities- Develop and oversee detailed project plans, schedules, and timelines for long-term engagements.
- Monitor project budgets, financials, and margins; identify risks and cost drains and implement corrective measures.
- Ensure timely invoicing, milestone tracking, and financial reporting.
- Standardize protocols and SOPs to minimize errors and ensure consistency in delivery.
- Identify and mitigate operational risks while driving continuous improvement initiatives.
- Collaborate with project leads on capacity planning, vendor onboarding, and resource allocation.
- Serve as the primary on-ground point of contact for client stakeholders, ensuring trust, transparency, and satisfaction.
- Organize regular client meetings to gather feedback, strengthen relationships, and align on expectations.
- Handle client queries and concerns with empathy and ensure prompt resolution or escalation where needed.
- Provide accurate information and set realistic expectations for project deliverables.
- Maintain client health metrics and conduct regular project reviews to ensure high satisfaction.
- Navigate cultural and language considerations to enable smooth communication between client stakeholders and internal delivery teams.
- Act as the liaison between client stakeholders and internal teams (content, design, marketing, BI, operations).
- Translate client requirements into actionable tasks for internal teams and ensure timely execution.
- Oversee day-to-day operations, ensuring workloads are distributed efficiently and operational challenges resolved quickly.
- Drive collaboration across teams to deliver consistent, high-quality outcomes.
- The applicant should have a Master’s or Higher degree in a STEM/HSS field.
- Native Arabic fluency and strong English language skills.
- 2-3 years of experience in customer servicing and management in an academic setting.
Before applying, please ensure you meet the role requirements listed above and have legal authorization to work in the country where this role is advertised. Our selection process typically involves an initial screening by a recruiter, a technical assessment, and two to three interview rounds. For this role, you will have only one virtual interview with the team.
Equal OpportunityOur hiring practices reflect our commitment to providing equal opportunities and creating an environment where everyone can thrive, develop, and succeed. We celebrate the uniqueness of our team members and prohibit discrimination of any kind, based on race, color, religion, gender identity, sexual orientation, age, marital status, disability, or any other protected characteristic.
Accelerating from AnywhereAs a remote-first organization, these are essential attributes we look for in all our candidates.
- Taking ownership of your work with minimal supervision, showing strong ability to organize, prioritize and deliver results independently.
- Documenting work that brings everyone on the same page.
- Maturity to choose between synchronous and asynchronous collaboration.
- Effectively collaborating with colleagues across different time zones by setting dedicated hours for collaboration and keeping team members updated through your MS Teams status.
Established in 2002, CACTUS is a leading technology company that specializes in expert services and AI-driven products which improve how research gets funded, published, communicated, and discovered. Its flagship brand Editage offers a comprehensive suite of researcher solutions, including expert services and cutting-edge AI products like Mind the Graph, Paperpal, and R Discovery. With offices in Princeton, London, Singapore, Beijing, Shanghai, Seoul, Tokyo, and Mumbai and a global workforce of over 3,000 experts, CACTUS is a pioneer in workplace best practices and has been consistently recognized as a great place to work.
#J-18808-LjbffrAccount Manager
Posted today
Job Viewed
Job Description
Overview
CACTUS is a remote-first organization and we embrace an accelerate from anywhere culture. You can work from anywhere in Saudi Arabia, however, you are expected to travel to our client office within Saudi Arabia whenever needed.
At Digital Media Solutions, we partner with universities to amplify their research impact and brand visibility by delivering engaging and effective communication solutions. For our strategic engagement in Saudi Arabia, we are seeking an Account Manager who will combine project governance with client relationship management, ensuring seamless execution and an outstanding client experience. This role requires someone with strong project management expertise, proven client handling skills, and the ability to serve as the on-ground representative of our organization in Saudi Arabia. The individual will own delivery timelines, budgets, and client satisfaction, bridging internal production teams with client stakeholders to ensure alignment, accountability, and trust.
Please note: This is a contractual role based in Saudi Arabia for a period of 1 year.
Responsibilities- Develop and oversee detailed project plans, schedules, and timelines for long-term engagements.
- Monitor project budgets, financials, and margins; identify risks and cost drains and implement corrective measures.
- Ensure timely invoicing, milestone tracking, and financial reporting.
- Standardize protocols and SOPs to minimize errors and ensure consistency in delivery.
- Identify and mitigate operational risks while driving continuous improvement initiatives.
- Collaborate with project leads on capacity planning, vendor onboarding, and resource allocation.
- Serve as the primary on-ground point of contact for client stakeholders, ensuring trust, transparency, and satisfaction.
- Organize regular client meetings to gather feedback, strengthen relationships, and align on expectations.
- Handle client queries and concerns with empathy and ensure prompt resolution or escalation where needed.
- Provide accurate information and set realistic expectations for project deliverables.
- Maintain client health metrics and conduct regular project reviews to ensure high satisfaction.
- Navigate cultural and language considerations to enable smooth communication between client stakeholders and internal delivery teams.
- Act as the liaison between client stakeholders and internal teams (content, design, marketing, BI, operations).
- Translate client requirements into actionable tasks for internal teams and ensure timely execution.
- Oversee day-to-day operations, ensuring workloads are distributed efficiently and operational challenges resolved quickly.
- Drive collaboration across teams to deliver consistent, high-quality outcomes.
- The applicant should have a Master’s or Higher degree in a STEM/HSS field.
- Native Arabic fluency and strong English language skills.
- 2-3 years of experience in customer servicing and management in an academic setting.
Before applying, please ensure you meet the role requirements listed above and have legal authorization to work in the country where this role is advertised. Our selection process typically involves an initial screening by a recruiter, a technical assessment, and two to three interview rounds. For this role, you will have only one virtual interview with the team.
Equal OpportunityOur hiring practices reflect our commitment to providing equal opportunities and creating an environment where everyone can thrive, develop, and succeed. We celebrate the uniqueness of our team members and prohibit discrimination of any kind, based on race, color, religion, gender identity, sexual orientation, age, marital status, disability, or any other protected characteristic.
Accelerating from AnywhereAs a remote-first organization, these are essential attributes we look for in all our candidates.
- Taking ownership of your work with minimal supervision, showing strong ability to organize, prioritize and deliver results independently.
- Documenting work that brings everyone on the same page.
- Maturity to choose between synchronous and asynchronous collaboration.
- Effectively collaborating with colleagues across different time zones by setting dedicated hours for collaboration and keeping team members updated through your MS Teams status.
Established in 2002, CACTUS is a leading technology company that specializes in expert services and AI-driven products which improve how research gets funded, published, communicated, and discovered. Its flagship brand Editage offers a comprehensive suite of researcher solutions, including expert services and cutting-edge AI products like Mind the Graph, Paperpal, and R Discovery. With offices in Princeton, London, Singapore, Beijing, Shanghai, Seoul, Tokyo, and Mumbai and a global workforce of over 3,000 experts, CACTUS is a pioneer in workplace best practices and has been consistently recognized as a great place to work.
#J-18808-LjbffrAccount Manager
Posted today
Job Viewed
Job Description
Overview
CACTUS is a remote-first organization and we embrace an accelerate from anywhere culture. You can work from anywhere in Saudi Arabia, however, you are expected to travel to our client office within Saudi Arabia whenever needed.
At Digital Media Solutions, we partner with universities to amplify their research impact and brand visibility by delivering engaging and effective communication solutions. For our strategic engagement in Saudi Arabia, we are seeking an Account Manager who will combine project governance with client relationship management, ensuring seamless execution and an outstanding client experience. This role requires someone with strong project management expertise, proven client handling skills, and the ability to serve as the on-ground representative of our organization in Saudi Arabia. The individual will own delivery timelines, budgets, and client satisfaction, bridging internal production teams with client stakeholders to ensure alignment, accountability, and trust.
Please note: This is a contractual role based in Saudi Arabia for a period of 1 year.
Responsibilities- Develop and oversee detailed project plans, schedules, and timelines for long-term engagements.
- Monitor project budgets, financials, and margins; identify risks and cost drains and implement corrective measures.
- Ensure timely invoicing, milestone tracking, and financial reporting.
- Standardize protocols and SOPs to minimize errors and ensure consistency in delivery.
- Identify and mitigate operational risks while driving continuous improvement initiatives.
- Collaborate with project leads on capacity planning, vendor onboarding, and resource allocation.
- Serve as the primary on-ground point of contact for client stakeholders, ensuring trust, transparency, and satisfaction.
- Organize regular client meetings to gather feedback, strengthen relationships, and align on expectations.
- Handle client queries and concerns with empathy and ensure prompt resolution or escalation where needed.
- Provide accurate information and set realistic expectations for project deliverables.
- Maintain client health metrics and conduct regular project reviews to ensure high satisfaction.
- Navigate cultural and language considerations to enable smooth communication between client stakeholders and internal delivery teams.
- Act as the liaison between client stakeholders and internal teams (content, design, marketing, BI, operations).
- Translate client requirements into actionable tasks for internal teams and ensure timely execution.
- Oversee day-to-day operations, ensuring workloads are distributed efficiently and operational challenges resolved quickly.
- Drive collaboration across teams to deliver consistent, high-quality outcomes.
- The applicant should have a Master’s or Higher degree in a STEM/HSS field.
- Native Arabic fluency and strong English language skills.
- 2-3 years of experience in customer servicing and management in an academic setting.
Before applying, please ensure you meet the role requirements listed above and have legal authorization to work in the country where this role is advertised. Our selection process typically involves an initial screening by a recruiter, a technical assessment, and two to three interview rounds. For this role, you will have only one virtual interview with the team.
Equal OpportunityOur hiring practices reflect our commitment to providing equal opportunities and creating an environment where everyone can thrive, develop, and succeed. We celebrate the uniqueness of our team members and prohibit discrimination of any kind, based on race, color, religion, gender identity, sexual orientation, age, marital status, disability, or any other protected characteristic.
Accelerating from AnywhereAs a remote-first organization, these are essential attributes we look for in all our candidates.
- Taking ownership of your work with minimal supervision, showing strong ability to organize, prioritize and deliver results independently.
- Documenting work that brings everyone on the same page.
- Maturity to choose between synchronous and asynchronous collaboration.
- Effectively collaborating with colleagues across different time zones by setting dedicated hours for collaboration and keeping team members updated through your MS Teams status.
Established in 2002, CACTUS is a leading technology company that specializes in expert services and AI-driven products which improve how research gets funded, published, communicated, and discovered. Its flagship brand Editage offers a comprehensive suite of researcher solutions, including expert services and cutting-edge AI products like Mind the Graph, Paperpal, and R Discovery. With offices in Princeton, London, Singapore, Beijing, Shanghai, Seoul, Tokyo, and Mumbai and a global workforce of over 3,000 experts, CACTUS is a pioneer in workplace best practices and has been consistently recognized as a great place to work.
#J-18808-Ljbffr