71 Technical Liaison jobs in Saudi Arabia

Technical Expert/Client Liaison Engineer – Structural Engineering (Airport Projects)

Jacobs

Posted 4 days ago

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Job Description

Join to apply for the Technical Expert/Client Liaison Engineer – Structural Engineering (Airport Projects) role at Jacobs .

At Jacobs, we're challenging today to reinvent tomorrow by solving the world's most critical problems for thriving cities, resilient environments, mission-critical outcomes, operational advancement, scientific discovery, and cutting-edge manufacturing. We turn abstract ideas into realities that transform the world for good.

Your impact

The vision for the King Salman International Airport (KSIA) in Riyadh is to develop a sustainable airport and airport city that will accommodate up to 120 million passengers annually by 2030 and become one of the world’s busiest hubs by 2050. The project emphasizes sustainability, aiming for LEED Platinum certification and renewable energy use.

We seek an experienced Technical Expert/Client Liaison Engineer specializing in structural engineering for airport projects. This role involves working with a site-based team led by the Engineering Director, coordinating structural design and construction oversight, and serving as a key liaison with clients and stakeholders. You will report to the Building Assets Director.

Responsibilities

  • Act as the primary contact for clients regarding structural designs and construction.
  • Organize and participate in meetings with stakeholders to discuss project progress and technical challenges.
  • Translate technical details into clear information for non-technical stakeholders.
  • Coordinate data collection and interfaces with airport and other designers.

We value collaboration and support flexible, hybrid working arrangements to enable employees to deliver their best work.

Qualifications

  • Minimum 15 years of experience in structural engineering, with at least 5 years in airport projects or aviation infrastructure.
  • Experience in client liaison roles and managing stakeholder communications.
  • Proven track record in large-scale structural projects complying with international standards (ICAO, IATA).

Technical Expertise

  • Knowledge of structural analysis, design, and construction of airport structures.
  • Proficiency in SAP2000, ETABS, STAAD Pro, or similar software.
  • Understanding of materials like steel, concrete, and composites used in airports.

Client Liaison Skills

  • Excellent interpersonal and communication skills for managing relationships with authorities and contractors.
  • Ability to explain technical concepts clearly to non-technical stakeholders.

Standards and Regulations

  • Knowledge of international and local structural codes (ACI, Eurocode, BS, ASTM).
  • Familiarity with aviation-specific guidelines (ICAO, IATA).

Additional Skills

  • Experience with seismic analysis and airport system integration.
  • Familiarity with BIM and emerging structural technologies.

We promote an inclusive culture and flexible working to support your growth and well-being. Join Jacobs and contribute to impactful projects worldwide.

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Technical Expert/Client Liaison Engineer – Civil Engineering (Airport Projects)

Jacobs

Posted 12 days ago

Job Viewed

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Job Description

Join to apply for the Technical Expert/Client Liaison Engineer – Civil Engineering (Airport Projects) role at Jacobs

Join to apply for the Technical Expert/Client Liaison Engineer – Civil Engineering (Airport Projects) role at Jacobs

At Jacobs, we're challenging today to reinvent tomorrow by solving the world's most critical problems for thriving cities, resilient environments, mission-critical outcomes, operational advancement, scientific discovery and cutting-edge manufacturing, turning abstract ideas into realities that transform the world for good.

Your impact

The vision for the King Salman International Airport (KSIA) in Riyadh is truly a first of a kind sustainable airport and airport city development. The expansion anticipates accommodating up to 120 million passengers annually through 2030, quadrupling the current capacity of 30 million. The airport is expected to become one of the world’s busiest international hubs, accommodating 185 million passengers and up to 3.5 million tons of cargo annually by 2050. The airport and airport city development are looking to set a global benchmark for aviation experience.

With sustainability at its core, the new airport will achieve LEED Platinum certification by incorporating cutting edge green initiatives into its design and will be powered by renewable energy.

We are seeking an experienced Technical Expert/Client Liaison Engineer specializing in civil engineering for airport projects. The role involves being a critical part of a site-based team led by the Engineering Director, coordinating civil design, analysis, and construction oversight (if required) while serving as a key liaison with clients and stakeholders.

In this role, you will report into the Building Assets Director.

Responsibilities

The successful candidate will have a strong technical background, proven experience in airport infrastructure and Superstructure projects, and excellent client management skills. This position requires collaboration with multi-disciplinary teams to ensure the delivery of high-quality, innovative, and compliant civil solutions in a fast-paced, aviation-focused environment.

  • Act as the primary contact for clients, addressing inquiries, concerns, and feedback related to infrastructure designs and construction.
  • Prevent the emergence of questions before during or after the design period stages
  • Organize and participate in regular meetings with stakeholders to discuss project progress, technical challenges, and potential solutions, add value to our services
  • Translate technical details into clear and concise information for non-technical stakeholders
  • Facilitate data collection and interfaces with other design teams


We value collaboration and believe that in-person interactions are crucial for both our culture and client delivery. We empower employees with our hybrid working policy, allowing them to split their work week between Jacobs offices/projects and remote locations enabling them to deliver their best work.

Here's what you'll need

  • Minimum 15 years of experience in civil engineering engineering, with at least 5 years in airport infrastructure and terminal building projects.
  • Proven experience in a client liaison role, managing relationships with stakeholders on complex projects.
  • Expertise in the design, installation, and maintenance of mechanical and plumbing systems in airport environments, including airside and landside facilities.


Technical Expertise

  • Strong knowledge of airport infrastructure design and construction, including drainage systems, pavements, grading, and utility networks.
  • Proficiency in civil engineering software such as AutoCAD Civil 3D, InfraWorks, and other relevant tools.
  • Familiarity with geotechnical and environmental considerations in airport projects.
  • Understanding of airfield operational requirements and the ability to integrate them into design and construction plans.


Client Liaison Skills

  • Exceptional communication and interpersonal skills to manage relationships with airport authorities, contractors, and stakeholders.
  • Ability to convey complex mechanical and plumbing concepts clearly to non-technical stakeholders.
  • Proven experience in conducting stakeholder meetings, progress briefings, and workshops.


Regulatory and Industry Standards

  • In-depth knowledge of aviation-specific regulations and guidelines, such as ICAO Annexes, IATA standards, FAA regulations, and local civil engineering codes.
  • Familiarity with sustainability practices, including LEED, BREEAM, or similar frameworks for civil works.


Project Management Skills

  • Expertise in coordinating multi-disciplinary teams, including structural, geotechnical, and environmental engineers.
  • Strong capabilities in planning, scheduling, and budgeting civil engineering works for complex airport projects.
  • Experience in risk management and contract administration.


Safety and Quality Assurance

  • Deep understanding of construction safety practices and standards, particularly in high-security environments like airports.
  • Experience in conducting quality control inspections for civil works and ensuring adherence to project specifications.


Problem-Solving and Innovation

  • Deep understanding of construction safety practices and standards, particularly in high-security environments like airports.
  • Experience in conducting quality control inspections for civil works and ensuring adherence to project specifications.


Leadership and Team Collaboration

  • Strong leadership qualities to guide civil engineering teams and coordinate with cross-disciplinary groups.
  • Ability to mentor junior engineers and foster a collaborative team environment.


Language and Cultural Adaptability

  • Fluency in English is mandatory; knowledge of Arabic is a plus.
  • Experience working in diverse, multicultural, and international project environments.


Availability and Flexibility

  • Willingness to be based on-site in Riyadh and travel as required by project demands.
  • Flexibility to adapt to changing project schedules and priorities.


Desirable Skills

  • Strong leadership qualities to guide civil engineering teams and coordinate with cross-disciplinary groups.
  • Ability to mentor junior engineers and foster a collaborative team environment.


Jacobs. A world where you can.

From our inclusive employee networks to our positive mental health champions - we are committed to driving a culture of caring where you can be you. Joining Jacobs not only connects you locally but globally - and together, our diverse perspectives and unique backgrounds power our collective strength. We collaborate and share! By supporting one another, we all succeed. With safety and flexibility always top of mind, we have gone beyond traditional ways of working so you have the support, means and space to maximize your potential. You will uncover flexible working arrangements, benefits, and opportunities to do good too - from participating in our global giving and volunteering program, to exploring new and inventive ways to help our clients make the world a better place. No matter what drives you, you will discover how you can cultivate, nurture and achieve your goals - all at a single global company. Start your Jacobs career with a company that inspires and empowers you to deliver your best work so you can evolve, grow and succeed - today and into tomorrow.

Seniority level
  • Seniority level Not Applicable
Employment type
  • Employment type Full-time
Job function
  • Job function Engineering and Information Technology
  • Industries Civil Engineering, Design Services, and IT Services and IT Consulting

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Technical Expert/Client Liaison Engineer – Civil Engineering (Airport Projects)

Riyadh, Riyadh Jacobs Engineering Group Inc.

Posted 12 days ago

Job Viewed

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Job Description

At Jacobs, we're challenging today to reinvent tomorrow by solving the world's most critical problems for thriving cities, resilient environments, mission-critical outcomes, operational advancement, scientific discovery and cutting-edge manufacturing, turning abstract ideas into realities that transform the world for good.

Your impact

The vision for the King Salman International Airport (KSIA) in Riyadh is truly a first of a kind sustainable airport and airport city development. The expansion anticipates accommodating up to 120 million passengers annually through 2030, quadrupling the current capacity of 30 million. The airport is expected to become one of the world’s busiest international hubs, accommodating 185 million passengers and up to 3.5 million tons of cargo annually by 2050. The airport and airport city development are looking to set a global benchmark for aviation experience.

With sustainability at its core, the new airport will achieve LEED Platinum certification by incorporating cutting edge green initiatives into its design and will be powered by renewable energy.

We are seeking an experienced Technical Expert/Client Liaison Engineer specializing in civil engineering for airport projects. The role involves being a critical part of a site-based team led by the Engineering Director, coordinating civil design, analysis, and construction oversight (if required) while serving as a key liaison with clients and stakeholders.

In this role, you will report into the Building Assets Director.

Responsibilities:

The successful candidate will have a strong technical background, proven experience in airport infrastructure and superstructure projects, and excellent client management skills. This position requires collaboration with multi-disciplinary teams to ensure the delivery of high-quality, innovative, and compliant civil solutions in a fast-paced, aviation-focused environment.

  • Act as the primary contact for clients, addressing inquiries, concerns, and feedback related to infrastructure designs and construction.
  • Prevent the emergence of questions before, during, or after the design period stages.
  • Organize and participate in regular meetings with stakeholders to discuss project progress, technical challenges, and potential solutions, adding value to our services.
  • Translate technical details into clear and concise information for non-technical stakeholders.
  • Facilitate data collection and interfaces with other design teams.

Here's what you'll need:

  • Minimum 15 years of experience in civil engineering, with at least 5 years in airport infrastructure and terminal building projects.
  • Proven experience in a client liaison role, managing relationships with stakeholders on complex projects.
  • Expertise in the design, installation, and maintenance of mechanical and plumbing systems in airport environments, including airside and landside facilities.

Technical Expertise

  • Strong knowledge of airport infrastructure design and construction , including drainage systems, pavements, grading, and utility networks.
  • Proficiency in civil engineering software such as AutoCAD Civil 3D, InfraWorks, and other relevant tools.
  • Familiarity with geotechnical and environmental considerations in airport projects.
  • Understanding of airfield operational requirements and the ability to integrate them into design and construction plans.
  • Exceptional communication and interpersonal skills to manage relationships with airport authorities, contractors, and stakeholders.
  • Ability to convey complex mechanical and plumbing concepts clearly to non-technical stakeholders.
  • Proven experience in conducting stakeholder meetings, progress briefings, and workshops.

Regulatory and Industry Standards

  • In-depth knowledge of aviation-specific regulations and guidelines, such as ICAO Annexes, IATA standards, FAA regulations, and local civil engineering codes.
  • Familiarity with sustainability practices, including LEED, BREEAM, or similar frameworks for civil works.

Project Management Skills

  • Expertise in coordinating multi-disciplinary teams, including structural, geotechnical, and environmental engineers.
  • Strong capabilities in planning, scheduling, and budgeting civil engineering works for complex airport projects.
  • Experience in risk management and contract administration.

Safety and Quality Assurance

  • Deep understanding of construction safety practices and standards, particularly in high-security environments like airports.
  • Experience in conducting quality control inspections for civil works and ensuring adherence to project specifications.

Problem-Solving and Innovation

  • Experience in conducting quality control inspections for civil works and ensuring adherence to project specifications.

Leadership and Team Collaboration

  • Strong leadership qualities to guide civil engineering teams and coordinate with cross-disciplinary groups.
  • Ability to mentor junior engineers and foster a collaborative team environment.

Language and Cultural Adaptability

  • Fluency in English is mandatory; knowledge of Arabic is a plus.
  • Experience working in diverse, multicultural, and international project environments.

Availability and Flexibility

  • Willingness to be based on-site in Riyadh and travel as required by project demands.
  • Flexibility to adapt to changing project schedules and priorities.

Jacobs is committed to driving a culture of caring where you can be you. Joining Jacobs not only connects you locally but globally - and together, our diverse perspectives and unique backgrounds power our collective strength. We collaborate and share! By supporting one another, we all succeed. With safety and flexibility always top of mind, we have gone beyond traditional ways of working so you have the support, means, and space to maximize your potential. You will uncover flexible working arrangements, benefits, and opportunities to do good too - from participating in our global giving and volunteering program, to exploring new and inventive ways to help our clients make the world a better place. You will discover how you can cultivate, nurture and achieve your goals - all at a single global company. Start your Jacobs career with a company that inspires and empowers you to deliver your best work so you can evolve, grow and succeed - today and into tomorrow.

#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.

Technical Expert/Client Liaison Engineer – Mechanical and Plumbing Engineering (Airport Projects)

Jacobs

Posted 11 days ago

Job Viewed

Tap Again To Close

Job Description

Technical Expert/Client Liaison Engineer – Mechanical and Plumbing Engineering (Airport Projects)

At Jacobs, we're challenging today to reinvent tomorrow by solving the world's most critical problems for thriving cities, resilient environments, mission-critical outcomes, operational advancement, scientific discovery, and cutting-edge manufacturing, turning abstract ideas into realities that transform the world for good.

Your impact

The vision for the King Salman International Airport (KSIA) in Riyadh is to develop a sustainable airport and airport city. The expansion aims to accommodate up to 120 million passengers annually by 2030, quadrupling the current capacity of 30 million, and is expected to become one of the world's busiest international hubs by 2050, with 185 million passengers and 3.5 million tons of cargo annually. The project seeks to set a global benchmark for aviation experience, with sustainability at its core, aiming for LEED Platinum certification and incorporating renewable energy sources.

We are seeking an experienced Technical Expert/Client Liaison specializing in Mechanical and Plumbing engineering for airport projects. The role involves managing Mechanical and Plumbing design, analysis, and construction oversight, while serving as a key liaison with clients and stakeholders. You will report to the Building Assets Director.

Responsibilities:

  • Provide technical expertise in Mechanical and Plumbing systems, ensuring high-quality, innovative, and compliant solutions in a fast-paced aviation environment.
  • Act as the primary contact for clients, addressing inquiries, concerns, and feedback related to Mechanical and Plumbing designs and construction.
  • Coordinate and facilitate meetings with stakeholders to discuss project progress and challenges.
  • Translate technical details into clear information for non-technical stakeholders.
  • Facilitate data collection and interface with airport and other design teams.

We value collaboration and support flexible, hybrid working arrangements to enable employees to deliver their best work.

Minimum Requirements:

  • At least 15 years of experience in Mechanical and Plumbing engineering, with 5+ years in airport infrastructure projects.
  • Proven experience in client liaison roles managing stakeholder relationships.
  • Expertise in designing, installing, and maintaining systems such as HVAC, plumbing, fire protection, fuel, and special systems in airport environments.

Technical Expertise:

  • Deep knowledge of systems including HVAC, potable water, drainage, fire protection, fuel, and ground support utilities.
  • Proficiency in Revit MEP, AutoCAD, HAP, CFD tools.
  • Understanding of energy-efficient and renewable energy integration.
  • Excellent communication skills for managing relationships and conveying complex concepts.

Standards and Regulations:

  • Knowledge of international and local codes such as ASHRAE, NFPA, IPC, ISO, ICAO/IATA.
  • Familiarity with sustainability certifications like LEED.

Project Management and Safety:

  • Experience coordinating multidisciplinary teams and managing schedules, budgets, and risks.
  • Strong safety practices and experience with inspections and commissioning.

Additional Skills:

  • Problem-solving skills, innovative thinking, and familiarity with advanced technologies.
  • Leadership capabilities, mentorship experience, and cultural adaptability.
  • Willingness to work on-site in Riyadh and travel as needed.

Jacobs is committed to fostering an inclusive culture, supporting flexible working, and promoting safety and well-being. Join us to make a difference and grow your career in a global environment.

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Client Relations Associate

Riyadh, Riyadh Astrolabs

Posted 12 days ago

Job Viewed

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Job Description

Liaise with partners and government entities online and in person as required to deliver the post business setup services (e.g. MISA, MC, MOFA, Chamber of Commerce, etc.).

Build and maintain relationships to continuously enhance the collaboration.

Execute our post business setup services at a high standard. These include but are not limited to renewal of company licenses, issuance and renewal of work permits, visas, iqamas, and sponsorship transfers, Saudization analysis, payroll and insurance assistance etc.

Maintain the CRM and all internal systems, ensuring all client data is accurately captured, tracked, and updated regularly.

Client Management:

  • Proactively address client requirements and concerns, ensuring continuous support and high retention rates, while actively seeking feedback to enhance customer satisfaction.
  • Take ownership of client management from onboarding to offboarding.
  • Collaborate with management to escalate operational and client concerns, providing updates, insights, and recommendations as needed.
  • Up-sell to deliver added value to the client and cross-sell to promote products and services from across AstroLabs product line.

Product Development:

  • Continuously improve Post Setup offerings to maximize member value and subscription benefits.
  • Proactively suggest service enhancements and new offerings for incubation at AstroLabs, aiming to enhance client experience and expand the post setup business line.

Your Technical Skills:

  • Excellent communication and interpersonal skills (both verbal and written in Arabic and English).
  • Strong prioritization, time management, and organizational skills.
  • Ability to manage clients independently and escalate any issues to management swiftly and effectively.
  • Natural people person with drive, enthusiasm, and a serious make it happen attitude.
  • Previous experience in Microsoft Office & Excel.

Your Key Qualifications:

  • Previous operations or customer work experience in an outcome-driven, KPI-focused environment in Saudi Arabia.
  • Ambitious, curious, and enjoy working independently and with a team.
  • Passion and track record of achieving results; outcome-focused.
  • Adept at managing and exceeding client expectations.
  • Well-versed in CRM.
  • Demonstrate integrity, dependability, ownership, accountability, self-awareness, work ethic, and empathy.
  • Brand ambassador for AstroLabs, representing the business and our values while interfacing with clients and colleagues.
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Client Relations Executive

Riyadh, Riyadh Dhofar Global

Posted 7 days ago

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Job Description

The Role
We are seeking a dynamic Client Relations Executive to join our team in Riyadh. In this role, you will be the primary point of contact for our valued clients, ensuring excellent service delivery and fostering strong, long-term relationships within the fast-moving consumer goods and hygiene distribution sector. Responsibilities: - Build and maintain strong, long-lasting client relationships. - Serve as the lead point of contact for all client account management matters. - Ensure the timely and successful delivery of our solutions according to client needs and objectives. - Develop a trusted advisor relationship with key accounts, customer stakeholders, and executive sponsors. - Identify and grow opportunities within territory and collaborate with sales teams to ensure growth attainment. - Resolve client issues and complaints swiftly and effectively to maintain high client satisfaction. - Prepare regular reports on client status and performance metrics to management. - Handle pricing and collection with clients after receiving details from sales team - Collaborate with internal teams to improve the client experience and drive customer retention.

Requirements
- Bachelor’s degree in Business Administration, Marketing, or a related field. - Proven experience in client relations, preferably within FMCG or hygiene distribution sectors. - Excellent communication, interpersonal, and negotiation skills. - Strong problem-solving abilities and customer service orientation. - Ability to manage multiple accounts and meet deadlines in a fast-paced environment. - Fluent in English; proficiency in Arabic is highly desirable. - High level of professionalism and a proactive attitude. - Familiarity with CRM software and MS Office Suite.

About the company
Dhofar Global is a regional key player in hygiene and public health solutions. The company is on a transformation journey to expand its product portfolio and geographic reach to serve customers across borders and industries while maintaining its positioning as a trusted partner in delivering sustainable solutions that enhance lives and lifestyles. Dhofar Global serves organizations in the United Arab Emirates, Oman, and Qatar, ranging from hotels to restaurants, catering suppliers, corporate businesses, cleaning and facility management, to companies in petroleum, aviation, telecom, automotive, healthcare, wellbeing and wellness, and much more. The company is a pioneer in e-commerce and provides comprehensive e-services, designed to empower organizations by simplifying their sourcing lifecycles while fostering meaningful relationships and enabling informed decisions. Its state-of-art e-services allow customers to: - Streamline their operations. - Save time, energy, and money by accessing all necessary information through a single, user-friendly platform and dashboard. - Seamlessly manage orders with personalized product suggestions, exclusive online discounts and promotions, tailored product searches, and customized pricing through quotation requests. - Effortlessly oversee every aspect of their orders, from data collection and placement to automation, shipment tracking, and payment monitoring along with real-time inventory management for efficient stock tracking, preventing overstocking or shortages. Dhofar Global believes that its human resources are its most valuable asset and is proud of the unwavering loyalty of its teams providing the best customer service in the industry.
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Client Relations Advisor (Riyadh Office)

Riyadh, Riyadh Consulting LTD.

Posted 12 days ago

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Job Description

Passionately developing careers since 1958.

Our team continuously reviews all applications, and we are committed to a thorough and fair evaluation process. We expect to complete the initial review within the next two weeks. Should your qualifications meet our requirements for an open vacancy, we will contact you to discuss the next steps. If you do not hear from us by the end of the two weeks, this means your application was not selected.

Client Relations Advisor (Riyadh Office)

21 Jul, 2025

We are looking for a talented and dynamic bilingual (Arabic/English) Client Relations Advisor to join our Riyadh office. As a Client Relations Advisor, you will be responsible for developing and executing strategic plans to increase sales and revenue for our company. You will identify new business opportunities, build and maintain relationships with new and existing clients, and work closely with our management team to develop effective sales strategies.

Key Responsibilities:

  • Identify and develop new business opportunities to achieve sales targets and revenue growth
  • Build and maintain strong relationships with new and existing clients to ensure customer satisfaction and retention
  • Develop and implement sales tactics to drive business growth
  • Conduct market research to identify trends and opportunities in the market
  • Attend networking events, conferences, and trade shows to generate leads and build relationships
  • Prepare and deliver presentations to clients to showcase company products and services
  • Negotiate and close deals with clients to achieve sales targets
  • Maintain accurate and up-to-date records of sales activity and performance
  • Provide regular reports and updates to management on sales progress and business development initiatives

Qualifications:

  • Bachelor's degree in business, marketing, or related field
  • 5+ years proven experience in business development or sales in Saudi Arabia
  • Fluent in both Arabic and English, with excellent written and verbal communication skills
  • Strong negotiation and closing skills
  • Demonstrated ability to build and maintain relationships with clients
  • Ability to work independently and as part of a team
  • Proficient in Microsoft Office and CRM software

If you are a self-motivated individual with a passion for client relations,business development and have a proven track record of success,we encourage you to apply for this exciting opportunity.

Apply Now

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Highest Degree Earned

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Date of Degree

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Date you can start

I confirm that the information on this application is accurate, and I authorize Meirc Training and Consulting to contact the relevant parties to verify it.

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  • 1st Floor, Building 13, Bay Square, Business Bay
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    About the latest Technical liaison Jobs in Saudi Arabia !

    Client Relations Specialist (Saudi National)

    Riyadh, Riyadh Consulting LTD.

    Posted 12 days ago

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    Job Description

    Our team continuously reviews all applications, and we are committed to a thorough and fair evaluation process. We expect to complete the initial review within the next two weeks. Should your qualifications meet our requirements for an open vacancy, we will contact you to discuss the next steps. If you do not hear from us by the end of the two weeks, this means your application was not selected.

    Client Relations Specialist (Saudi National)

    06 Jul, 2025

    Job Overview:

    We are looking for a dynamic, results-driven Client Relationship Specialist to join our Riyadh office . The ideal candidate will possess a strong background in sales and business development, focusing on managing inbound leads and prospecting for new opportunities. This role involves scheduling prospecting visits and meetings for Client Relationship Advisors and supporting the team’s success in building long-term client relationships.

    Key Responsibilities:

    • Respond to inbound leads and actively prospect for outbound opportunities in the training industry.
    • Schedule prospecting visits and meetings for Client Relationship Advisors, ensuring efficient use of their time.
    • Collaborate with internal teams to create tailored training solutions that meet clients' specific needs.
    • Client Engagement:
      • Serve as the initial point of contact for client inquiries, providing swift and professional responses to ensure ongoing satisfaction.
      • Assist in building and maintaining strong relationships with existing clients to encourage repeat business.
    • Market Research & Strategy:
      • Stay updated on market trends, competitor activity, and industry developments to identify new business opportunities.
      • Contribute insights to the development of sales strategies that align with business goals and market demands.
    • Administrative Support:
      • Assist in preparing sales reports and forecasts, tracking progress against key performance indicators (KPIs).
      • Utilize CRM systems to manage client data and track interactions efficiently.
      • Support the preparation of proposals, contracts, and other sales documentation as needed.

    Qualifications:

    • 2+ years of experience in sales or business development, preferably within the training industry in the Kingdom of Saudi Arabia.
    • Proven track record of meeting or exceeding sales targets.
    • Strong understanding of the training and consulting landscape in the region.
    • Fluent in both Arabic and English, with excellent written and verbal communication skills.
    • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
    • Strong negotiation and presentation skills.
    • Ability to work independently and collaboratively to achieve business goals.
    • Saudi nationality required.

    If you are a motivated and results-oriented individual with a passion for driving business success, we encourage you to apply for this exciting opportunity!

    Apply Now

    Full Name*

    Date of Birth (Gregorian)*

    Nationality*

    Email *

    Home Address

    Highest Degree Earned

    School/College/University

    Date of Degree

    Languages (Speak/Write/Type)

    Date you can start

    I confirm that the information on this application is accurate, and I authorize Meirc Training and Consulting to contact the relevant parties to verify it.

    Dubai
    • 1st Floor, Building 13, Bay Square, Business Bay
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    Client Relations Associate (Business Setup)

    Jobs for Humanity

    Posted 12 days ago

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    Job Description

    Client Relations Associate (Business Setup) Client Relations Associate (Business Setup)

    3 weeks ago Be among the first 25 applicants

    AstroLabs is the Gulf’s leading business expansion platform, helping high-growth companies establish and grow in Saudi Arabia and the UAE. We provide end-to-end solutions, including business setup, entity management, compliance, and ongoing operational support, to enable seamless market entry and foster sustainable business growth.

    With over 1,700 companies already established and 200+ clients being supported on an ongoing basis in Saudi Arabia, our business setup and post-setup operations are critical to delivering an exceptional customer experience and expanding our client portfolio.

    Who You Are

    Roles And Responsibilities

    Client Management

    • Act as the main point of contact for clients, ensuring a smooth and professional expansion journey.
    • Provide world-class customer service, offering clear, consistent, and proactive communication.
    • Track client progress, perform regular follow-ups, and address issues swiftly to maintain high satisfaction levels.
    • Schedule and facilitate General Managers’ (GMs) visits to Riyadh for visa-related activities.
    • Support corporate bank account opening by acting as the liaison between GMs and banks.
    • Issue Iqamas for GMs and assist with compliance-related activities.
    • Offer timely and relevant advice to managers and clients regarding changes in ministry regulations and processes.
    • Promote AstroLabs' other business growth services, including HR, PRO, and GRO services, to support client operations post-setup.
    • Build and maintain strong relationships with key service providers (banks, health insurance brokers, travel agencies, etc.) to enhance service delivery.

    On-ground Operations

    • Accompany GMs to government entities such as the Ministry of Commerce (MoC), Ministry of Labor (MoL), Ministry of Investment (MISA), and Chamber of Commerce (CoC).
    • Guide GMs through medical testing processes and assist with selecting health insurance plans.
    • Provide live, on-the-ground support during critical steps of the setup process, ensuring timely completion of all activities.
    • Build strong relationships with relevant stakeholders and partners.
    • Investigate and prepare documentation on new government processes, offering timely updates to clients and internal teams.
    • Follow up with relevant stakeholders and partners if needed to ensure a smooth client expansion journey.

    Operations & Compliance

    • Issuing company incorporation documents, including MISA, AoA and CR.
    • Register companies with key government portals, including GOSI, MoL, National Address, Qiwa, and Mudad.
    • Manage and update government portals on behalf of clients, ensuring compliance and accuracy in all submissions.
    • Handle document notarization and attestation at MoFA, SBC, and MoJ.
    • Conduct frequent visits to the Ministry of Labor to submit client documents and follow up on pending approvals.
    • Monitor and report on ministry updates that may impact company setup and compliance requirements.
    • Tracking and reporting progress on a daily basis.

    Product Development & Continuous Improvement

    • Continuously identify new services and value-added offerings that can enhance the client experience at AstroLabs.
    • Investigate and document process updates from ministries, ensuring internal teams are always informed.
    • Propose operational improvements to streamline the setup process and improve service efficiency.

    Job requirements

    • 2-3 years of experience in a client facing role.
    • Holds a Saudi Driver’s license and has a personal car.
    • Exceptional communication skills in English and Arabic.
    • Ability to manage multiple priorities with a client-first mindset.
    • A deep understanding of client needs and the Saudi business setup process.
    • Strong organizational skills with the ability to adapt to dynamic workflows.
    • A collaborative team player who thrives in a fast-paced, high-growth environment.

    Seniority level
    • Seniority level Entry level
    Employment type
    • Employment type Full-time
    Job function
    • Job function Other
    • Industries Non-profit Organizations

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    Client Relations Associate (Business Setup)

    AstroLabs

    Posted 12 days ago

    Job Viewed

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    Job Description

    Setup Operations - KSA Expansion

    Riyadh, Kingdom of Saudi Arabia

    Who We Are

    AstroLabs is the Gulf’s leading business expansion platform, helping high-growth companies establish and grow in Saudi Arabia and the UAE. We provide end-to-end solutions, including business setup, entity management, compliance, and ongoing operational support, to enable seamless market entry and foster sustainable business growth.

    With over 1,700 companies already established and 200+ clients being supported on an ongoing basis in Saudi Arabia, our business setup and post-setup operations are critical to delivering an exceptional customer experience and expanding our client portfolio.

    Who You Are

    We’re looking for a proactive and professional Client Relations Specialist to join our Saudi Operations team!

    • A customer-oriented professional who thrives in fast-paced environments and can manage the delivery of incorporation services with precision.
    • A quick learner with excellent communication skills and a passion for delivering world-class customer service.
    • A team player with a "Make it Happen" attitude, capable of building strong rapport with clients and internal stakeholders alike.
    • As the primary point of contact for our clients, you will represent AstroLabs’ commitment to excellence, ensuring that each client’s journey in Saudi Arabia is seamless, efficient, and positive.

    Roles and Responsibilities

    Client Management

    • Act as the main point of contact for clients, ensuring a smooth and professional expansion journey.
    • Provide world-class customer service, offering clear, consistent, and proactive communication.
    • Track client progress, perform regular follow-ups, and address issues swiftly to maintain high satisfaction levels.
    • Schedule and facilitate General Managers’ (GMs) visits to Riyadh for visa-related activities.
    • Support corporate bank account opening by acting as the liaison between GMs and banks.
    • Issue Iqamas for GMs and assist with compliance-related activities.
    • Offer timely and relevant advice to managers and clients regarding changes in ministry regulations and processes.
    • Promote AstroLabs' other business growth services, including HR, PRO, and GRO services, to support client operations post-setup.
    • Build and maintain strong relationships with key service providers (banks, health insurance brokers, travel agencies, etc.) to enhance service delivery.

    On-ground Operations

    • Accompany GMs to government entities such as the Ministry of Commerce (MoC), Ministry of Labor (MoL), Ministry of Investment (MISA), and Chamber of Commerce (CoC).
    • Guide GMs through medical testing processes and assist with selecting health insurance plans.
    • Provide live, on-the-ground support during critical steps of the setup process, ensuring timely completion of all activities.
    • Build strong relationships with relevant stakeholders and partners.
    • Investigate and prepare documentation on new government processes, offering timely updates to clients and internal teams.
    • Follow up with relevant stakeholders and partners if needed to ensure a smooth client expansion journey.

    Operations & Compliance

    • Issuing company incorporation documents, including MISA, AoA and CR.
    • Register companies with key government portals, including GOSI, MoL, National Address, Qiwa, and Mudad.
    • Manage and update government portals on behalf of clients, ensuring compliance and accuracy in all submissions.
    • Handle document notarization and attestation at MoFA, SBC, and MoJ.
    • Conduct frequent visits to the Ministry of Labor to submit client documents and follow up on pending approvals.
    • Monitor and report on ministry updates that may impact company setup and compliance requirements.
    • Tracking and reporting progress on a daily basis.

    Product Development & Continuous Improvement

    • Continuously identify new services and value-added offerings that can enhance the client experience at AstroLabs.
    • Investigate and document process updates from ministries, ensuring internal teams are always informed.
    • Propose operational improvements to streamline the setup process and improve service efficiency.

    Minimum Requirements

    • 2-3 years of experience in a client facing role.
    • Holds a Saudi Driver’s license and has a personal car.
    • Exceptional communication skills in English and Arabic.
    • Ability to manage multiple priorities with a client-first mindset.
    • A deep understanding of client needs and the Saudi business setup process.
    • Strong organizational skills with the ability to adapt to dynamic workflows.
    • A collaborative team player who thrives in a fast-paced, high-growth environment.
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