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199 Technical Infrastructure jobs in Saudi Arabia

Project Manager - Networking & Technical Infrastructure

Riyadh, Riyadh Solidgroup

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Job Description

Project Manager – Networking & Technical Infrastructure

You will sit at the intersection ofengineering and delivery—owning the full project lifecycle for high-value networking and infrastructure engagements. From pre-sales scoping through go-live and account growth, you’ll translate customer needs into realistic project plans, marshal cross-functional teams, and ensure every milestone is hit on scope, on budget, and on time.

Responsibilities
  • Partner with account executives to qualify opportunities, run discovery workshops, estimate effort, and craft statements of work (SoWs) that balance technical feasibility with commercial goals.
  • Build detailed schedules, resource plans, and risk registers for multi-site LAN/WAN, data-center, Wi-Fi, SD-WAN, cloud-networking, and security rollouts. Track progress with agile or waterfall methods as appropriate.
  • Own project P&L, manage change requests, and forecast revenue recognition. Ensure procurement of Cisco, Huawei, Fortinet, and passive infrastructure aligns with cash-flow targets.
  • Serve as the single point of contact for clients, vendors, distributors, and internal leadership. Provide weekly status reports, executive dashboards, and steering-committee updates.
  • Coordinate solutions architects, field engineers, and third-party contractors. Mentor junior PMs and uphold PMO standards (templates, lessons learned, KPIs).
  • Enforce QA processes, run acceptance testing, lead issue/defect triage, and implement mitigation plans for scope, schedule, or cost variances.
  • Conduct project close-outs, secure client sign-off, and surface upsell or renewal opportunities to the sales team.
Must Have
  • Bachelor’s degree in Engineering, Computer Science, Telecommunications, or Business with a technical focus.
  • 5+ years managing networking or infrastructure projects valued at ≥ USD 1 M.
  • Solid understanding of routing, switching, firewalls, structured cabling, and data-center / cloud topologies.
  • Proven track record overseeing simultaneous projects from proposal through handover.
  • Strong commercial acumen: budgeting, margin protection, contract terms, and vendor management.
  • Excellent English communication—able to craft executive-level decks and negotiate with CXO clients.
  • Proficiency with project-management tools (MS Project, Primavera, or Jira) and collaboration suites (M365, Google Workspace).
Nice to have
  • Vendor credentials (CCNP/CCDP, NSE 4–7, HCIP) or cloud networking certs (AWS Networking, Azure Network Engineer).
  • Experience delivering projects in financial services, telco, or government sectors.
  • Familiarity with SD-WAN, SASE, and automation frameworks (Ansible, Terraform).
What's great in the job?

You’ll own marquee projects that modernize national-scale networks while working in a culture that values autonomy, innovation, and career acceleration. Expect direct mentorship from senior leadership, funded certifications, flexible work options, and a performance-based package that scales with the success you deliver.

#J-18808-Ljbffr
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Technical Director - Infrastructure & Transportation

Riyadh, Riyadh Parsons Corporation

Posted 9 days ago

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In a world of possibilities, pursue one with endless opportunities. Imagine Next!
At Parsons, you can imagine a career where you thrive, work with exceptional people, and be yourself. Guided by our leadership vision of valuing people, embracing agility, and fostering growth, we cultivate an innovative culture that empowers you to achieve your full potential. Unleash your talent and redefine what's possible.
**Job Description:**
Parsons is looking for an amazingly talented **Technical Director - Infrastructure & Transportation** to join our team! In this role you will be responsible for making key decisions that relate to continuous improvement within areas of technical operations and managing related team(s). Oversees the work performed to meet project deliverables. Provides support and vision for the company's growing innovative needs.
**What You'll Be Doing;**
+ Leads a team in the execution of technical solutions for initiatives and projects.
+ Resolves obstacles that could slow down or prevent programs from delivering on program objectives.
+ Develops and maintains relationships with external partner organizations.
+ Liaises with other teams to contribute to integrated programs and strategic initiatives.
+ Develops innovative solutions that directly supports the business growth strategy.
+ Leads team development, ensuring there is proper understanding/applying of regulations, policies, and procedures.
+ Provides technical oversight.
+ Stays up to date with current trends and developments.
+ Develops technical talent.
+ Performs other responsibilities associated with this position as may be appropriate.
**What Required Skills You'll Bring;**
+ Bachelor's Degree or equivalent work experience
+ 10+ years experience within a technical field or related industry and
+ 2+ years experience in a team leader/managerial role
+ Exceptional analytical and problem-solving skills
+ Advanced skills in team/staff management
+ Ability to understand business goals and translate them into technical requirements and project plans
+ Ability to work well under pressure with strong attention to detail, making decisive decisions
+ Influence strategies and decisions with a high-level of expertise and knowledge
+ Knowledge of regulatory standards, relevant to discipline
+ Strong oral, written, and interpersonal communication skills
Parsons equally employs representation at all job levels no matter the race, color, religion, sex (including pregnancy), national origin, age, disability or genetic information.
We truly invest and care about our employee's wellbeing and provide endless growth opportunities as the sky is the limit, so aim for the stars! Imagine next and join the Parsons quest-APPLY TODAY!
Parsons is aware of fraudulent recruitment practices. To learn more about recruitment fraud and how to report it, please refer to .
About Us
Parsons is a digitally enabled solutions provider focused on the defense, security, and infrastructure markets. With nearly 75 years of experience, Parsons is uniquely qualified to deliver cyber/converged security, technology-based intellectual property, and other innovative services to federal, regional, and local government agencies, as well as to private industrial customers worldwide.
Parsons is an equal opportunity, drug-free employer committed to diversity in the workplace. Minority/Female/Disabled/Protected Veteran/LGBTQ+.
For more about Parsons, visit parsons.com and follow us on Facebook, Twitter, LinkedIn, and YouTube.
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Network Infrastructure Lead

New
SAR90000 - SAR120000 Y ZR TECH

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Job Description

Key Responsibilities


• Network Design & Implementation


• Plan, install, configure, and expand network infrastructure solutions for clients, with a primary focus on Cisco appliances (switches, routers, firewalls, wireless controllers, etc.).


• Conduct site surveys and create implementation blueprints.


• Maintenance & Troubleshooting


• Provide ongoing support and maintenance of customer networks.


• Diagnose, troubleshoot, and resolve complex network issues in a timely manner.


• Monitor performance and implement proactive measures to prevent downtime.


• Team Leadership


• Lead and mentor a small team of network technicians/engineers.


• Allocate tasks, supervise work quality, and ensure timely delivery of projects.


• Provide training and skill development to team members.


• Client Interaction


• Act as the technical point of contact for clients during project execution and support.


• Translate client requirements into practical network solutions.


• Maintain strong customer relationships through effective communication and service quality.


• Documentation & Standards


• Prepare detailed technical documentation, reports, and project handovers.


• Ensure all implementations comply with industry standards and best practices (Cisco, ITIL, ISO).

Qualifications & Skills


• Bachelor's degree in Computer Science, IT, or related field (preferred).


• Proven experience (5+ years) in network infrastructure implementation and troubleshooting.


• Strong hands-on expertise with Cisco technologies (CCNA/CCNP certification highly preferred).


• Familiarity with firewalls, VPNs, load balancers, and network security best practices.


• Leadership experience – ability to manage a small team and deliver projects.


• Strong problem-solving skills with attention to detail.


• Excellent communication skills in English (Arabic is a plus).

  • • Willingness to travel to client sites when required.
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Data Center Network Infrastructure Engineer

New
SAR90000 - SAR120000 Y Smart Solutions Technologies - SST

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Job Description

Hi Everyone,

We are
hiring in Dammam, Saudi Arabia

Looking for an experienced
Data Center / Network Infrastructure Engineer
with expertise in:

Fiber testing (OTDR, LSPM, BER, OSA)

Cabling (Fiber / Copper / Power) & rack & stack activities

Data Center infrastructure (servers, storage, firewalls, routers, UPS, HVAC)

IMAC, break-fix & troubleshooting activities

Site surveys, inspections & vendor coordination

Requirements:

  • 5–8 years
    in Data Center / Enterprise IT Infrastructure
  • 3+ years
    in Fiber cabling & testing
  • Knowledge of TCP/IP, networks, and ITIL processes
  • Certifications:
    CCNA, CCNP, CCIE, Network+
    (Fiber testing certification preferred)
  • Strong communication & project management skills


Location:
Dammam, Saudi Arabia

If you're ready to take on this challenge, we'd love to hear from you

Hiring #DammamJobs #SaudiArabia #DataCenter #NetworkEngineer #ITInfrastructur
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Network Infrastructure Team Lead

New
SAR120000 - SAR240000 Y confidential

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Job Description

Role purpose:

The purpose of the Network Infrastructure Team Lead role is to lead the strategic planning, design, implementation, and maintenance of the organization's network infrastructure. With a focus on optimizing performance, scalability, and security, the Network Infrastructure Team Lead ensures that the network architecture aligns with business objectives, industry best practices, and emerging technologies. By providing architectural leadership, fostering cross-functional collaboration, and leveraging advanced expertise, the Network Infrastructure Team Lead drives innovation, operational excellence, and resilience across the network environment, enabling the organization to achieve its digital transformation goals and maintain a competitive edge in the marketplace.

Key Responsibilities:

  • Take ownership of the organization's network roadmap, conducting in-depth assessments of existing infrastructure and defining strategic plans for network architecture evolution.
  • Develop and implement scalable network solutions to meet the organization's growing needs.
  • Oversee the installation, configuration, and support of network equipment.
  • Design, deploy, and maintain local area networks (LANs), wide area networks (WANs), and wireless networks, including servers, routers, switches, and other hardware.
  • Develop innovative solutions that align with business objectives, industry best practices, and emerging technologies to drive continuous improvement.
  • Monitor network performance and ensure system availability and reliability.
  • Identify, diagnose, and resolve network issues in a timely manner.
  • Perform network maintenance and system upgrades including service packs, patches, hot fixes, and security configurations.
  • Lead vendor engagement activities, including contract negotiation, vendor selection, and procurement of network equipment, software, and services.
  • Establish strong relationships with key vendors to leverage their expertise and ensure timely delivery of solutions that meet our technical and business requirements.
  • Provide architectural guidance and mentorship to junior team members, empowering them to excel in network design, implementation, and troubleshooting activities.
  • Drive the adoption of industry-leading practices and standards to enhance the scalability, performance, and security of our network infrastructure.
  • Provide technical support and guidance to other IT team members and end-users.
  • Conduct training sessions to improve the skills of junior network staff.
  • Create and maintain comprehensive documentation for all implemented networks and systems.
  • Lead and manage network projects from conception to completion.
  • Coordinate with vendors and service providers for network-related products and services.
  • Ensure that projects are delivered on time, within scope, and within budget.
  • Stay up to date with the latest industry trends, technologies, and best practices.
  • Evaluate and recommend new technologies and tools to enhance network performance and security.
  • Develop and implement strategies for continuous improvement in network infrastructure.

Qualification:

  • Bachelor's or master's in computer science, Information Technology, or a related

field.

  • Professional certifications are highly desirable, such as: (CCNP, CCIE, JNCIP, CompTIA Network+, CISSP, CWNP)
  • Minimum of 10+ years of experience in network design, implementation, and management.
  • Proven experience with network hardware and software, including Cisco, Juniper, and other major vendors as well as VOIP proven experience.
  • SIP circuits experience in routing protocols and others.
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Category Lead – Network Infrastructure Solutions

New
SAR90000 - SAR120000 Y Fujistar Distributions

Posted today

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Job Description

Company Description

Fujistar Electronics is a leading specialist in CATV, MATV, passive network components, CCTV components, LED display mounting hardware, and display solutions. Operating in the Kingdom of Saudi Arabia since 2007, Fujistar Electronics has established a strong distribution network throughout the region, providing high-quality products and services to meet various industry needs.

Role Description

The Category Lead – Network Infrastructure Solutions will be responsible for driving sales, market growth, and category development for Fujistar's network infrastructure portfolio. This includes structured cabling, fiber optics, rack systems, patch panels, pigtails, and other passive networking components, with future scope to expand into ICT-related products. The role combines technical knowledge, market strategy, and sales leadership to build a competitive edge in the distribution business.

Qualifications

  • Category Ownership: Manage and grow the network infrastructure product category, including pricing, margins, inventory, and sales strategies.
  • Market Development: Identify opportunities in project sales, retail distribution, and channel partners across Saudi Arabia.
  • Product Expansion: Recommend and introduce new products aligned with market demand (e.g., fiber solutions, racks, accessories).
  • Sales Enablement: Support Sales Managers and Supervisors with product knowledge, positioning, and go-to-market strategies.
  • Vendor & Supplier Relations: Coordinate with global OEMs (e.g., Huawei, Dahua, Hikvision accessories) for sourcing, pricing, and exclusivity opportunities.
  • Performance Tracking: Monitor category performance through KPIs (sales growth, market share, profitability) and present regular reports to senior management.
  • Cross-Functional Collaboration: Work with procurement, marketing, and logistics to ensure smooth product availability and branding.
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IT, Network, Technology Infrastructure, IT Infrastructure

New
SAR90000 - SAR120000 Y confidential

Posted today

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Job Description

Main Job Responsibilities:

  • Design, implement, and maintain secure and scalable network architectures, including LAN, WAN, and wireless systems.
  • Monitor network performance to proactively identify and resolve issues, ensuring high availability and reliability.
  • Provide technical support and troubleshooting for network and IT-related problems for both internal and external stakeholders.
  • Manage and configure network devices such as routers, switches, firewalls, and access points.
  • Develop and enforce security policies to protect the network from threats and unauthorized access.
  • Collaborate with cross-functional teams to support business goals and technology initiatives.
  • Create and maintain comprehensive documentation for network configurations, processes, and procedures.

Academics and Certification

  • Bachelor degree in Computer Science, Information Technology, or a related field
  • Relevant industry certifications are highly preferred, such as CCNA, CCNP, CompTIA Network+, or Security+.

Core Competencies

  • Strong understanding of TCP/IP, DNS, DHCP, and other core networking protocols.
  • Proven experience with network monitoring tools and a solid grasp of network security best practices.
  • Excellent problem-solving skills and the ability to diagnose and resolve complex technical issues efficiently.
  • Effective communication skills for collaborating with team members and explaining technical concepts to non-technical audiences.
  • Strong time management skills and the ability to prioritize tasks in a fast-paced environment.
  • Familiarity with cloud networking platforms like AWS, Azure, or Google Cloud is a plus.
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Technical Customer Success Manager - Enterprise Infrastructure

Riyadh, Riyadh Dell Technologies

Posted 10 days ago

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Job Description

**Technical Customer Success Manager - Enterprise Infrastructure**
Dell Technologies customers expect great things from both our products and our services. Account Services Management is all about managing and overseeing seamless service delivery processes. It's a hugely varied field of work. Processes range from incident management to change management, from configuration management to customer management. The team makes sure disputes and technical issues are resolved. We also provide excellent communication to the customer around every activity - from the tactical to the strategic.
Join us to do the best work of your career and make a profound social impact as a **Technical Customer Success Manager** on our **Account Services** team in **Riyadh, Saudi Arabia** .
**What you'll achieve**
We're looking for a Technical Customer Success Manager with strong technical expertise in enterprise infrastructure to join our team. In this role, you will serve as a trusted advisor to Dell Technologies' customers, ensuring they realize maximum value from their investments in Dell solutions. You'll act as a bridge between our customers and Dell's teams, driving adoption, retention, and satisfaction.
**You will:**
-Build and maintain trusted relationships with key customer stakeholders, ensuring alignment with their strategic business and technical goals.
-Act as a trusted advisor by understanding customer needs and guiding them to achieve their business and IT objectives.
-Proactive advocacy by acting as the customer's voice within Dell Technologies, ensuring their needs and challenges are effectively addressed.
-Lead regular business and technical reviews with customers to measure success, share insights, and identify areas for improvement & collaborate closely with Dell's Sales, Professional Services, and Support teams to deliver a seamless customer experience.
-Advocate for customers by providing feedback to Dell's product and engineering teams to drive innovation and improvements, and stay updated on industry trends, emerging technologies, and Dell's evolving solutions to ensure customers are informed and well-equipped.
**Take the first step towards your dream career**
Every Dell Technologies team member brings something unique to the table. Here's what we are looking for with this role:
**Essential Requirements**
-Strong technical background and experience in enterprise infrastructure, including servers, storage, networking, virtualization, and cloud solutions.
-Exceptional problem-solving skills and the ability to translate technical challenges into actionable solutions.
-Excellent communication, presentation, and interpersonal skills, with the ability to build credibility and trust with technical and non-technical stakeholders.
-Proficiency with enterprise infrastructure products is highly preferred with an analytical mindset and the ability to leverage data to drive insights and recommendations.
-Bachelor's degree in information technology, computer science, or a related field.
**Desirable Requirements**
-8 to 12 years of relevant experience delivering successful complex IT services across a range of sectors
**Who we are**
We believe that each of us has the power to make an impact. That's why we put our team members at the center of everything we do. If you're looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we're looking for you.
Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us.
**Application closing date: 31 October 2025**
Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here ( .
**Job ID:** R
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Infrastructure Systems Engineer

New
SAR120000 - SAR240000 Y Lucid Motors Middle East

Posted today

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Job Description

Leading the future in luxury electric and mobility
At Lucid, we set out to introduce the most captivating, luxury electric vehicles that elevate the human experience and transcend the perceived limitations of space, performance, and intelligence. Vehicles that are intuitive, liberating, and designed for the future of mobility.

We plan to lead in this new era of luxury electric by returning to the fundamentals of great design – where every decision we make is in service of the individual and environment. Because when you are no longer bound by convention, you are free to define your own experience.

Come work alongside some of the most accomplished minds in the industry. Beyond providing competitive salaries, we're providing a community for innovators who want to make an immediate and significant impact. If you are driven to create a better, more sustainable future, then this is the right place for you.

Position Overview
We are seeking a highly skilled Infrastructure Systems Engineer to join the IT Infrastructure team. This onsite role at King Abdullah Economic City (KAEC) carries responsibility for the design, implementation, optimization, and lifecycle management of enterprise systems, virtualization platforms, storage solutions, and backup infrastructures. The successful candidate will bring deep expertise in Wintel, Linux infrastructure, advanced virtualization technologies, enterprise storage solutions and robust data protection systems, complemented by exceptional troubleshooting, and automation abilities. This role is pivotal in ensuring the high availability, peak performance, and security of mission-critical IT services, while leading infrastructure deployments, major system upgrades, and strategic cross-functional initiatives.

Responsibilities

  • Extensive expertise in Windows Server administration, Active Directory, DNS, DHCP, and Group Policy design/optimization.
  • Advanced VMware vSphere skills, including vCenter, ESXi, HA, DRS, and capacity planning.
  • Strong Citrix ADM and NetScaler (ADC) capabilities for application publishing, load balancing, and troubleshooting complex VDI/application issues.
  • Enterprise storage proficiency with Dell Storage, TrueNAS, and NFS, including performance tuning and disaster recovery.
  • Backup and recovery mastery with Rubrik and Veeam, including retention planning, validation, and rapid recovery.
  • Hands-on Linux experience (RHEL and Oracle Linux) for administration, configuration, and hybrid integration.
  • Automation skills using PowerShell, Bash, and Shell scripting to streamline operations.
  • Solid grasp of networking fundamentals, IP addressing, VLANs, routing, firewalls, and security zones.
  • Experienced in designing infrastructure solutions and integrating systems with network/security teams.
  • Collaborate with business owners to gather requirements and align solutions with objectives.
  • Expertise in patch management, vulnerability remediation, and IT security best practices, with strong knowledge of compliance frameworks and a solid background in infrastructure monitoring, proactive issue detection, and capacity forecasting.
  • Proficient in Microsoft 365 (Exchange Online, SharePoint, Teams).
  • Skilled in deploying/managing MS SQL Server multi-node clusters for HA, scalability, and performance.
  • Demonstrated vendor management and escalation handling for hardware, software, and cloud services.
  • Excellent troubleshooting skills with ability to perform root cause analysis and implement fixes.
  • Skilled in preparing, maintaining, and updating documentation, diagrams, and procedures, with proven ability to lead or contribute to infrastructure projects, upgrades, and technology refreshes.
  • Bachelor's degree in computer science, Information Technology, Software Development, Computer Applications, or a related field.
  • 10+ years of hands-on experience as a System Administrator or Systems Engineer in virtualization and storage management.
  • Strong knowledge of Windows Server, Linux servers (RHEL, Oracle Linux), VMware virtualization (including NSX), and Citrix, with expertise in administration, configuration, and optimization in mixed-OS environments.
  • Experience with enterprise storage systems.
  • Skilled in backup solutions including Rubrik and Veeam.
  • Exposure to Microsoft 365 administration and security best practices.
  • Excellent troubleshooting skills, including the use of monitoring tools and performing root cause analysis.
  • Networking knowledge, including IP addressing, subnets, routing, and firewall concepts.
  • Skilled in planning, designing, and implementing enterprise IT infrastructure solutions.
  • Strong verbal and written communication skills, with the ability to clearly document and communicate technical information.
  • Solid understanding and practical experience with ITIL processes, including Change Management, Incident Management, and Service Management.

Skills & Qualifications

  • Bachelor's degree in computer science, Information Technology, Software Development, Computer Applications, or a related field.
  • 10+ years of hands-on experience as a System Administrator or Systems Engineer in virtualization and storage management.
  • Strong knowledge of Windows Server, Linux servers (RHEL, Oracle Linux), VMware virtualization (including NSX), and Citrix, with expertise in administration, configuration, and optimization in mixed-OS environments.
  • Experience with enterprise storage systems.
  • Skilled in backup solutions including Rubrik and Veeam.
  • Exposure to Microsoft 365 administration and security best practices.
  • Excellent troubleshooting skills, including the use of monitoring tools and performing root cause analysis.
  • Networking knowledge, including IP addressing, subnets, routing, and firewall concepts.
  • Skilled in planning, designing, and implementing enterprise IT infrastructure solutions.
  • Strong verbal and written communication skills, with the ability to clearly document and communicate technical information.
  • Solid understanding and practical experience with ITIL processes, including Change Management, Incident Management, and Service Management.
  • Proven track record of collaborating across teams, delivering effective end-user support, and driving successful infrastructure projects, upgrades, and technology refresh initiatives.

By Submitting your application, you understand and agree that your personal data will be processed in accordance with our Candidate Privacy Notice. If you are a California resident, please refer to our California Candidate Privacy Notice.

To all recruitment agencies
:
Lucid Motors
does not
accept agency resumes. Please do not forward resumes to our careers alias or other Lucid Motors employees. Lucid Motors is not responsible for any fees related to unsolicited resumes.

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Systems Engineer

New
SAR90000 - SAR120000 Y Fortinet

Posted today

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Job Description
Channel System Engineer
Location: Riyadh, Saudi Arabia
The Channel System Engineer plays a critical role in driving success with our channel partners, acting as a trusted technical advisor and solution architect. The role supports our channel sales efforts by engaging with partners and clients to demonstrate the technical value of our products, design custom security solutions, and provide technical enablement. You'll work closely with both internal teams and external channel partners to ensure the successful integration, deployment, and ongoing support of our cybersecurity solutions.

Key Responsibilities:

  • Technical Pre-Sales Support:

  • Provide technical expertise and guidance during partner and customer pre-sales engagements, including product demos, POCs (Proof of Concepts), and presentations.

  • Work closely with channel sales teams to understand customer requirements and design custom security solutions tailored to their needs.
  • Address partner technical queries and concerns, offering practical solutions to ensure alignment with business goals.

  • Channel Partner Enablement:

  • Conduct training and technical enablement sessions for channel partners, equipping them with the knowledge to sell and implement our cybersecurity products effectively.

  • Collaborate with marketing and product teams to create and deliver technical training materials, documentation, and toolkits for partner education.
  • Stay up-to-date with the latest cybersecurity products, technologies, and trends to be a technical thought leader for partners.

  • Solution Design & Architecture:

  • Work with channel partners to architect and design security solutions based on our product portfolio, including threat detection, firewall, endpoint security, and cloud security.

  • Provide support in configuring, implementing, and troubleshooting solutions, ensuring seamless integration into the client's environment.

  • Technical Account Management:

  • Serve as a technical advisor for key channel partners, providing ongoing post-sales support and consultation to maximize product adoption and customer satisfaction.

  • Collaborate with partners on complex customer requirements, ensuring the right cybersecurity strategies are implemented.
  • Act as the bridge between the channel partner and the internal support or R&D teams to resolve technical issues promptly.

  • Collaboration & Cross-Functional Support:

  • Liaise with the product management and R&D teams to communicate customer feedback and influence product development.

  • Support channel partners with insights and recommendations on how to optimize deployments, integrations, and configurations for maximum performance.
  • Assist in the creation of technical marketing content such as whitepapers, case studies, and product guides to support channel efforts.

Required Qualifications:

  • Educational Background:

  • Bachelor's degree in Computer Science, Information Technology, or a related field. Equivalent work experience may be considered.

  • Experience:

  • Minimum of 5 years of experience in system engineering, solution architecture, or technical support roles within the cybersecurity or IT industry.

  • Experience working in a pre-sales capacity with channel partners or VARs (Value Added Resellers).
  • Strong understanding of cybersecurity products and services, including firewalls, VPNs, IDS/IPS, SIEM, endpoint security, and cloud security.

  • Technical Skills:

  • Hands-on experience with network security technologies, system architecture, and protocols.

  • Proficiency in working with Linux/Unix, Windows, and cloud platforms (AWS, Azure, GCP).
  • Knowledge of scripting languages such as Python or Bash is a plus.
  • Certifications such as CISSP, CEH, CCNA Security, or other relevant cybersecurity certifications is a plus.

  • Soft Skills:

  • Strong presentation and communication skills, with the ability to translate complex technical concepts into business value.

  • Exceptional problem-solving skills and the ability to work independently in a fast-paced environment.
  • Ability to build strong relationships and collaborate effectively with cross-functional teams and external partners.

Fortinet is an equal opportunity employer. We value diversity in our company, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying.

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