26 Technical Consulting jobs in Saudi Arabia

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Alnafitha IT is a leading independent provider of IT services and solutions in Saudi Arabia, founded in 1993.

As a fully Saudi-owned company, we have established ourselves from a startup business to a market leader, offering a comprehensive range of IT solutions tailored to meet the unique requirements of our clients.

Our expertise spans across various domains, including Microsoft, AWS, ManageEngine, and Zoho Solutions, ensuring that we deliver strategic IT solutions that drive digital transformation and operational excellence to our clients.

With over 30 years of experience, Alnafitha IT has successfully completed more than 4,000 projects, serving over 3,000 satisfied customers, and collaborating with 65+ partners.

Our commitment to excellence is evident in our customer-centric approach, which emphasizes engagement, collaboration, and a relentless pursuit of quality in every interaction.

Our vision is to be the Kingdom's most customer-centric provider for digital transformation and consultation, fostering innovation and excellence in all our solutions. We are dedicated to optimizing operational efficiency and ensuring effective resource utilization to enhance customer satisfaction and profitability

At Alnafitha IT, we believe in empowering our employees and nurturing their growth, which is essential for driving leadership in technology and customer satisfaction. As we continue to expand our presence in the IT landscape, we remain committed to delivering cutting-edge solutions that not only meet but exceed our clients' expectations.

Job Summary/Objective

The Technical Consulting Professional at Alnafitha IT is responsible for providing guidance and solutions across diverse technology domains. This role involves assessing client needs, delivering tailored technology solutions, and ensuring successful project execution to enhance client operations and drive business value.

Key Responsibilities:

• Lead engagements to understand complex client IT requirements by conducting in depth discussions and strategic assessments with clients to ensure comprehensive understanding and alignment of business goals

• Oversee evaluations of existing systems by directing teams in analyzing system performance and identify critical gaps to drive strategic improvements that enhance client operations

• Solution Design and Implementation

• Design and approve implementation of plans by collaboration with senior leadership to define project scope and objectives to ensure solutions align with broader business strategies and clients’ needs

• Manage the technical implementation process by coordinating resources and schedules to ensure timely deployment and guarantee successful execution while minimizing client disruption

• Support and Troubleshooting

• Offer direct support for teams in resolving complex client issues by establishing frameworks for support and escalation processes to ensure high levels of client satisfaction through effective issue management

• Oversee health checks and risk management strategies by analyzing data and providing actionable insights to clients to proactively mitigate risks and enhance system reliability

• Training and Workshops

• Lead training Initiatives for clients and Internal teams by developing and conducting comprehensive training programs to enhance knowledge transfer and promote effective product usage

• Establish strong relationship with key stakeholders through regular engagement with clients and internal teams to gather insights to faster collaboration and engagement with clients’ objectives

• Documentation and Representation

• Develop and ensure adherence to documentation standards by creating comprehensive documentation for all technical processes to provide clarity and reference for ongoing operations and training

• Mentorship and Leadership

• Mentor team members and lead by example to provide guidance on best practices and project management to cultivate a high performing team and drive successful Initiatives

Business Overview:

Alnafitha IT is a leading independent provider of IT services and solutions in Saudi Arabia, founded in 1993.

As a fully Saudi-owned company, we have established ourselves from a startup business to a market leader, offering a comprehensive range of IT solutions tailored to meet the unique requirements of our clients.

Our expertise spans across various domains, including Microsoft, AWS, ManageEngine, and Zoho Solutions, ensuring that we deliver strategic IT solutions that drive digital transformation and operational excellence to our clients.

With over 30 years of experience, Alnafitha IT has successfully completed more than 4,000 projects, serving over 3,000 satisfied customers, and collaborating with 65+ partners.

Our commitment to excellence is evident in our customer-centric approach, which emphasizes engagement, collaboration, and a relentless pursuit of quality in every interaction.

Our vision is to be the Kingdom's most customer-centric provider for digital transformation and consultation, fostering innovation and excellence in all our solutions. We are dedicated to optimizing operational efficiency and ensuring effective resource utilization to enhance customer satisfaction and profitability

At Alnafitha IT, we believe in empowering our employees and nurturing their growth, which is essential for driving leadership in technology and customer satisfaction. As we continue to expand our presence in the IT landscape, we remain committed to delivering cutting-edge solutions that not only meet but exceed our clients' expectations.

Job Summary/Objective

The Technical Consulting Professional at Alnafitha IT is responsible for providing guidance and solutions across diverse technology domains. This role involves assessing client needs, delivering tailored technology solutions, and ensuring successful project execution to enhance client operations and drive business value.

Key Responsibilities:

• Client Needs Assessment

• Lead engagements to understand complex client IT requirements by conducting in depth discussions and strategic assessments with clients to ensure comprehensive understanding and alignment of business goals

• Oversee evaluations of existing systems by directing teams in analyzing system performance and identify critical gaps to drive strategic improvements that enhance client operations

• Solution Design and Implementation

• Design and approve implementation of plans by collaboration with senior leadership to define project scope and objectives to ensure solutions align with broader business strategies and clients’ needs

• Manage the technical implementation process by coordinating resources and schedules to ensure timely deployment and guarantee successful execution while minimizing client disruption

• Support and Troubleshooting

• Offer direct support for teams in resolving complex client issues by establishing frameworks for support and escalation processes to ensure high levels of client satisfaction through effective issue management

• Proactive Services

• Oversee health checks and risk management strategies by analyzing data and providing actionable insights to clients to proactively mitigate risks and enhance system reliability

• Training and Workshops

• Lead training Initiatives for clients and Internal teams by developing and conducting comprehensive training programs to enhance knowledge transfer and promote effective product usage

• Stakeholder Management

• Establish strong relationship with key stakeholders through regular engagement with clients and internal teams to gather insights to faster collaboration and engagement with clients’ objectives

• Documentation and Representation

• Develop and ensure adherence to documentation standards by creating comprehensive documentation for all technical processes to provide clarity and reference for ongoing operations and training

• Mentorship and Leadership

• Mentor team members and lead by example to provide guidance on best practices and project management to cultivate a high performing team and drive successful Initiatives

Qualifications

• Education: Bachelor’s degree in computer science or a related field; master’s degree in relevant field
  
• Experience: 6-8 years of experience in business applications, technical consultant or related position
  
• ITIL Foundation (Must)
  
• Microsoft Certified: Azure Solutions Architect Expert (Must)
  
• AWS Certified Solutions Architect professional (Must)
  
• MCSE: Core Infrastructure (Must)
  
• MCSE: Messaging (Must)
  
• Experience in the following technology: +7 (Microsoft: Active Director, SSO/Federation, Azure AD, Microsoft Exchange)
  
• Experience on Microsoft Exchange 2016/ 2013 / 2010 server, Mail Flow, Exchange Online, Client connectivity (On-prem and cloud), Device management, Load balancing, Authentication and Hybrid Identity technologies.
  
• Experience with migration of Exchange customers to Office 365 and end to end support and troubleshooting experience of Exchange Online and Office 365 Hybrid solutions.
  
• Additional skills in Exchange Online Protection, Antigen/Forefront Protection for Exchange.
  
• Experience in AD Security (ATA, AD backup and recovery, security practices and AD health check)
  
• Knowledge of Microsoft Server features (ADFS – DFS – RMS – WSUS – WDS – CA – IIS).
  
• Knowledge of Virtualization (Microsoft Hyper-V, VMWare).
  
• Basic knowledge in SQL database administration and implementation.
  
• Solid understanding of client/server, networking, and Internet technologies fundamentals.
  
• Experience with Cloud technology (Saas, Iaas, and Paas)
  
• Good knowledge for AWS
  
• Familiar with different migration scenarios
  
• Active directory, and virtualization
  

EQUAL EMPLOYMENT OPPORTUNITY COMMISSION:

Alnafitha IT is an Equal Opportunity Employer and does not discriminate based on race, color, creed, national origin, ancestry, religion, age, citizenship, sex, marital or veteran status, disability or handicap, sexual orientation or any other basis prohibited by applicable law. Alnafitha IT also takes affirmative action to employ, and advance in employment, qualified women, minorities and diversity representations. Alnafitha IT also makes reasonable accommodation for qualified individuals with disabilities, in accordance with the Saudi and Egyptian employment law

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Information Technology
• Industries IT Services and IT Consulting

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Riyadh, Saudi Arabia Posted on 07/22/2025

Alnafitha IT is a leading independent provider of IT services and solutions in Saudi Arabia, founded in 1993.

As a fully Saudi-owned company, we have established ourselves from a startup business to a market leader, offering a comprehensive range of IT solutions tailored to meet the unique requirements of our clients.

Our expertise spans across various domains, including Microsoft, AWS, ManageEngine, and Zoho Solutions, ensuring that we deliver strategic IT solutions that drive digital transformation and operational excellence to our clients.

With over 30 years of experience, Alnafitha IT has successfully completed more than 4,000 projects, serving over 3,000 satisfied customers, and collaborating with 65+ partners.

Our commitment to excellence is evident in our customer-centric approach, which emphasizes engagement, collaboration, and a relentless pursuit of quality in every interaction.

Our vision is to be the Kingdom's most customer-centric provider for digital transformation and consultation, fostering innovation and excellence in all our solutions. We are dedicated to optimizing operational efficiency and ensuring effective resource utilization to enhance customer satisfaction and profitability

At Alnafitha IT, we believe in empowering our employees and nurturing their growth, which is essential for driving leadership in technology and customer satisfaction. As we continue to expand our presence in the IT landscape, we remain committed to delivering cutting-edge solutions that not only meet but exceed our clients' expectations.

Job Summary/Objective

The Technical Consulting Professional at Alnafitha IT is responsible for providing guidance and solutions across diverse technology domains. This role involves assessing client needs, delivering tailored technology solutions, and ensuring successful project execution to enhance client operations and drive business value.

Key Responsibilities:

• Lead engagements to understand complex client IT requirements by conducting in depth discussions and strategic assessments with clients to ensure comprehensive understanding and alignment of business goals

• Oversee evaluations of existing systems by directing teams in analyzing system performance and identify critical gaps to drive strategic improvements that enhance client operations

• Solution Design and Implementation

• Design and approve implementation of plans by collaboration with senior leadership to define project scope and objectives to ensure solutions align with broader business strategies and clients' needs

• Manage the technical implementation process by coordinating resources and schedules to ensure timely deployment and guarantee successful execution while minimizing client disruption

• Support and Troubleshooting

• Offer direct support for teams in resolving complex client issues by establishing frameworks for support and escalation processes to ensure high levels of client satisfaction through effective issue management

• Oversee health checks and risk management strategies by analyzing data and providing actionable insights to clients to proactively mitigate risks and enhance system reliability

• Training and Workshops

• Lead training Initiatives for clients and Internal teams by developing and conducting comprehensive training programs to enhance knowledge transfer and promote effective product usage

• Establish strong relationship with key stakeholders through regular engagement with clients and internal teams to gather insights to faster collaboration and engagement with clients' objectives

• Documentation and Representation

• Develop and ensure adherence to documentation standards by creating comprehensive documentation for all technical processes to provide clarity and reference for ongoing operations and training

• Mentorship and Leadership

• Mentor team members and lead by example to provide guidance on best practices and project management to cultivate a high performing team and drive successful Initiatives

Qualifications

• Education: Bachelor's degree in computer science or a related field; master's degree in relevant field
  
• Experience: 6-8 years of experience in business applications, technical consultant or related position
  
• ITIL Foundation (Must)
  
• Microsoft Certified: Azure Solutions Architect Expert (Must)
  
• AWS Certified Solutions Architect professional (Must)
  
• MCSE: Core Infrastructure (Must)
  
• MCSE: Messaging (Must)
  
• Experience in the following technology: +7 (Microsoft: Active Director, SSO/Federation, Azure AD, Microsoft Exchange)
  
• Experience on Microsoft Exchange 2016/ 2013 / 2010 server, Mail Flow, Exchange Online, Client connectivity (On-prem and cloud), Device management, Load balancing, Authentication and Hybrid Identity technologies.
  
• Experience with migration of Exchange customers to Office 365 and end to end support and troubleshooting experience of Exchange Online and Office 365 Hybrid solutions.
  
• Additional skills in Exchange Online Protection, Antigen/Forefront Protection for Exchange.
  
• Experience in AD Security (ATA, AD backup and recovery, security practices and AD health check)
  
• Knowledge of Microsoft Server features (ADFS - DFS - RMS - WSUS - WDS - CA - IIS).
  
• Knowledge of Virtualization (Microsoft Hyper-V, VMWare).
  
• Basic knowledge in SQL database administration and implementation.
  
• Solid understanding of client/server, networking, and Internet technologies fundamentals.
  
• Experience with Cloud technology Saas, Iaas, and Paas
  
• Good knowledge for AWS
  
• Familiar with different migration scenarios
  
• Active directory, and virtualization
  

EQUAL EMPLOYMENT OPPORTUNITY COMMISSION:

Alnafitha IT is an Equal Opportunity Employer and does not discriminate based on race, color, creed, national origin, ancestry, religion, age, citizenship, sex, marital or veteran status, disability or handicap, sexual orientation or any other basis prohibited by applicable law. Alnafitha IT also takes affirmative action to employ, and advance in employment, qualified women, minorities and diversity representations. Alnafitha IT also makes reasonable accommodation for qualified individuals with disabilities, in accordance with the Saudi and Egyptian employment law

1 week ago Be among the first 25 applicants

Get AI-powered advice on this job and more exclusive features.

Alnafitha IT is a leading independent provider of IT services and solutions in Saudi Arabia, founded in 1993.

As a fully Saudi-owned company, we have established ourselves from a startup business to a market leader, offering a comprehensive range of IT solutions tailored to meet the unique requirements of our clients.

Our expertise spans across various domains, including Microsoft, AWS, ManageEngine, and Zoho Solutions, ensuring that we deliver strategic IT solutions that drive digital transformation and operational excellence to our clients.

With over 30 years of experience, Alnafitha IT has successfully completed more than 4,000 projects, serving over 3,000 satisfied customers, and collaborating with 65+ partners.

Our commitment to excellence is evident in our customer-centric approach, which emphasizes engagement, collaboration, and a relentless pursuit of quality in every interaction

Our vision is to be the Kingdom's most customer-centric provider for digital transformation and consultation, fostering innovation and excellence in all our solutions. We are dedicated to optimizing operational efficiency and ensuring effective resource utilization to enhance customer satisfaction and profitability

At Alnafitha IT, we believe in empowering our employees and nurturing their growth, which is essential for driving leadership in technology and customer satisfaction. As we continue to expand our presence in the IT landscape, we remain committed to delivering cutting-edge solutions that not only meet but exceed our clients' expectations.

Job Summary/Objective

The Technical Consulting Professional at Alnafitha IT is responsible for providing guidance and solutions across diverse technology domains. This role involves assessing client needs, delivering tailored technology solutions, and ensuring successful project execution to enhance client operations and drive business value.

Key Responsibilities:

Client Needs Assessment

• Lead engagements to understand complex client IT requirements by conducting in depth discussions and strategic assessments with clients to ensure comprehensive understanding and alignment of business goals

• Oversee evaluations of existing systems by directing teams in analyzing system performance and identify critical gaps to drive strategic improvements that enhance client operations

Solution Design and Implementation

• Design and approve implementation of plans by collaboration with senior leadership to define project scope and objectives to ensure solutions align with broader business strategies and clients’ needs

• Manage the technical implementation process by coordinating resources and schedules to ensure timely deployment and guarantee successful execution while minimizing client disruption

Support and Troubleshooting

• Offer direct support for teams in resolving complex client issues by establishing frameworks for support and escalation processes to ensure high levels of client satisfaction through effective issue management

Proactive Services

• Oversee health checks and risk management strategies by analyzing data and providing actionable insights to clients to proactively mitigate risks and enhance system reliability

Training and Workshops

• Lead training Initiatives for clients and Internal teams by developing and conducting comprehensive training programs to enhance knowledge transfer and promote effective product usage

Stakeholder Management

• Establish strong relationship with key stakeholders through regular engagement with clients and internal teams to gather insights to faster collaboration and engagement with clients’ objectives

Documentation and Representation

• Develop and ensure adherence to documentation standards by creating comprehensive documentation for all technical processes to provide clarity and reference for ongoing operations and training

Alnafitha IT is a leading independent provider of IT services and solutions in Saudi Arabia, founded in 1993.

As a fully Saudi-owned company, we have established ourselves from a startup business to a market leader, offering a comprehensive range of IT solutions tailored to meet the unique requirements of our clients.

Our expertise spans across various domains, including Microsoft, AWS, ManageEngine, and Zoho Solutions, ensuring that we deliver strategic IT solutions that drive digital transformation and operational excellence to our clients.

With over 30 years of experience, Alnafitha IT has successfully completed more than 4,000 projects, serving over 3,000 satisfied customers, and collaborating with 65+ partners.

Our commitment to excellence is evident in our customer-centric approach, which emphasizes engagement, collaboration, and a relentless pursuit of quality in every interaction

Our vision is to be the Kingdom's most customer-centric provider for digital transformation and consultation, fostering innovation and excellence in all our solutions. We are dedicated to optimizing operational efficiency and ensuring effective resource utilization to enhance customer satisfaction and profitability

At Alnafitha IT, we believe in empowering our employees and nurturing their growth, which is essential for driving leadership in technology and customer satisfaction. As we continue to expand our presence in the IT landscape, we remain committed to delivering cutting-edge solutions that not only meet but exceed our clients' expectations.

Job Summary/Objective

The Technical Consulting Professional at Alnafitha IT is responsible for providing guidance and solutions across diverse technology domains. This role involves assessing client needs, delivering tailored technology solutions, and ensuring successful project execution to enhance client operations and drive business value.

Key Responsibilities:

Client Needs Assessment

• Lead engagements to understand complex client IT requirements by conducting in depth discussions and strategic assessments with clients to ensure comprehensive understanding and alignment of business goals

• Oversee evaluations of existing systems by directing teams in analyzing system performance and identify critical gaps to drive strategic improvements that enhance client operations

Solution Design and Implementation

• Design and approve implementation of plans by collaboration with senior leadership to define project scope and objectives to ensure solutions align with broader business strategies and clients’ needs

• Manage the technical implementation process by coordinating resources and schedules to ensure timely deployment and guarantee successful execution while minimizing client disruption

Support and Troubleshooting

• Offer direct support for teams in resolving complex client issues by establishing frameworks for support and escalation processes to ensure high levels of client satisfaction through effective issue management

Proactive Services

• Oversee health checks and risk management strategies by analyzing data and providing actionable insights to clients to proactively mitigate risks and enhance system reliability

Training and Workshops

• Lead training Initiatives for clients and Internal teams by developing and conducting comprehensive training programs to enhance knowledge transfer and promote effective product usage

Stakeholder Management

• Establish strong relationship with key stakeholders through regular engagement with clients and internal teams to gather insights to faster collaboration and engagement with clients’ objectives

Documentation and Representation

• Develop and ensure adherence to documentation standards by creating comprehensive documentation for all technical processes to provide clarity and reference for ongoing operations and training

Qualifications

- Education: Bachelor’s degree in computer science or a related field; master’s degree in relevant field

- Experience: 1-2 years of experience in business applications technical consultant or related position

- Proficiency in working with Zoho CRM and other Zoho solutions

- Excellent working with Zoho CRM and other Zoho solutions

- Excellent understanding of sales, marketing, accounting, and HR processes is a must

- Business strategy and market development knowledge with demonstrated analytical and business modeling skills

- Strong ability to influence and drive results in a complex technical and business environment, including ability to communicate and influence various internal stakeholders and across functions (such as marketing, sales, services, customer success and finance).

- Excellent ability to consistently and positively work in a high-paced, fast-changing, and sometimes unpredictable work environment.

- Must be passionate about technology and creating great customer experiences

- Articulate verbal communication, professional business writing and presentation skills

EQUAL EMPLOYMENT OPPORTUNITY COMMISSION:

Alnafitha IT is an Equal Opportunity Employer and does not discriminate based on race, color, creed, national origin, ancestry, religion, age, citizenship, sex, marital or veteran status, disability or handicap, sexual orientation or any other basis prohibited by applicable law. Alnafitha IT also takes affirmative action to employ, and advance in employment, qualified women, minorities and diversity representations. Alnafitha IT also makes reasonable

accommodations for qualified individuals with disabilities, in accordance with the Saudi and Egyptian employment laws

• Seniority level Executive

• Employment type Full-time

• Job function Information Technology

Referrals increase your chances of interviewing at Alnafitha IT by 2x

Riyadh, Riyadh, Saudi Arabia 17 hours ago

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We are currently searching for an enthusiastic and innovative Technical Consultant to work on our Consulting Services Team supporting and implementing Alnafitha's Modern Workplace services.

We are a team of technology-driven individuals with a curiosity for how things work and a passion for designing and building reliable, scalable, and efficient implementations. This position will require high cooperation with other teams from project management, sales, and business development. We are always striving to learn more, expand our skills, and grow our teammates.

Primary Focused Domain(s): Microsoft 365 | Exchange | Active Directory | EMS | Teams

• Presenting and demonstrating Anahita's services to customers.
• Build scope of work/low-level technical scope based on the business requirements.
• Deliver regional technical implementations and solution design within Anahita services on customers' sites and remotely.
• Provide support, troubleshooting, and solutions to complex problems. This involves dealing with difficult situations including complaint handling, sensitive customers, and mission-critical support.
• Conduct proactive services with clients through Risk Assessments, Health Checks, Code Reviews, or other similar offerings.
• Reactive and 24x7 Critical Situations support: Reactive services which address the most critical customer issues.
• Ad hoc Services: Short and time-limited engagements focused on customer-specific issue remediation or support (e.g., Chalk Talks).
• Workshops and Training: Deliver technical training for customer knowledge transfer and for helping customers to consume their products and services.
• Improving the overall customer experience serving as the customer advocate within Anahita and playing a key role in assisting our clients to maximize their investment in Technology.
• Deliver solutions-related documentation that could include scope of work/user manual.
• Participating in building Anahita's technical content library, e.g., Knowledge base and other technical contents.
• Assist in representing Anahita in any forum (i.e., seminars, technical or marketing conferences, events).
• Mentor other team members on deployed solutions and best practices.
• Perform other related duties as assigned.

Requirements

Candidate Experience:

To excel in this position, you will need to:

Certification Requirements:

• Bachelor's degree in Computer Science or equivalent.
• Microsoft 365 Certified: Teams Administrator Associate.
• Microsoft 365 Identity and Services.
• Microsoft 365 Mobility and Security.
• Microsoft 365 Messaging.
• Microsoft 365 Certified: Enterprise Administrator Expert.

Technical Skills:

• Experience in same or similar technology: 5+ years (Microsoft 365, Microsoft Active Directory, Microsoft Exchange, SharePoint, Enterprise Mobility and Security, Windows Virtual Desktop).
• Experience being involved in different types of solution implementations.
• Good technical background with the ability to discuss architecture, hardware, and software.
• Experience across different industry sectors.
• Good experience with System Center Configuration Manager.
• IT networking skills and experience.
• Excellent understanding of Microsoft Modern Workplace and Microsoft Security.

Personal Skills:

• High sense of responsibility and ownership, acting like an owner in what you do.
• Exceptional communication and presentation skills.
• Able to work independently or in a team.
• Able to work to tight deadlines.
• Ability to maintain composure during stressful situations.
• Handling many tasks & responsibilities.
• Fluent in Arabic and English.

Company Industry:

• IT - Software Services

Department / Functional Area:

• IT Software

Keywords:

• Technical Consulting Professional - Modern Workplace

Riyadh, Saudi Arabia | Posted on 07/23/2025

Alnafitha IT is a leading independent provider of IT services and solutions in Saudi Arabia, founded in 1993.

As a fully Saudi-owned company, we have established ourselves from a startup business to a market leader, offering a comprehensive range of IT solutions tailored to meet the unique requirements of our clients.

Our expertise spans across various domains, including Microsoft, AWS, ManageEngine, and Zoho Solutions, ensuring that we deliver strategic IT solutions that drive digital transformation and operational excellence to our clients.

With over 30 years of experience, Alnafitha IT has successfully completed more than 4,000 projects, serving over 3,000 satisfied customers, and collaborating with 65+ partners.

Our commitment to excellence is evident in our customer-centric approach, which emphasizes engagement, collaboration, and a relentless pursuit of quality in every interaction

Our vision is to be the Kingdom's most customer-centric provider for digital transformation and consultation, fostering innovation and excellence in all our solutions. We are dedicated to optimizing operational efficiency and ensuring effective resource utilization to enhance customer satisfaction and profitability

At Alnafitha IT, we believe in empowering our employees and nurturing their growth, which is essential for driving leadership in technology and customer satisfaction. As we continue to expand our presence in the IT landscape, we remain committed to delivering cutting-edge solutions that not only meet but exceed our clients' expectations.

Job Summary/Objective

The Technical Consulting Professional at Alnafitha IT is responsible for providing guidance and solutions across diverse technology domains. This role involves assessing client needs, delivering tailored technology solutions, and ensuring successful project execution to enhance client operations and drive business value.

Key Responsibilities:

Client Needs Assessment

• Lead engagements to understand complex client IT requirements by conducting in depth discussions and strategic assessments with clients to ensure comprehensive understanding and alignment of business goals

• Oversee evaluations of existing systems by directing teams in analyzing system performance and identify critical gaps to drive strategic improvements that enhance client operations

Solution Design and Implementation

• Design and approve implementation of plans by collaboration with senior leadership to define project scope and objectives to ensure solutions align with broader business strategies and clients’ needs

• Manage the technical implementation process by coordinating resources and schedules to ensure timely deployment and guarantee successful execution while minimizing client disruption

Support and Troubleshooting

• Offer direct support for teams in resolving complex client issues by establishing frameworks for support and escalation processes to ensure high levels of client satisfaction through effective issue management

Proactive Services

• Oversee health checks and risk management strategies by analyzing data and providing actionable insights to clients to proactively mitigate risks and enhance system reliability

Training and Workshops

• Lead training Initiatives for clients and Internal teams by developing and conducting comprehensive training programs to enhance knowledge transfer and promote effective product usage

Stakeholder Management

• Establish strong relationship with key stakeholders through regular engagement with clients and internal teams to gather insights to faster collaboration and engagement with clients’ objectives

Documentation and Representation

• Develop and ensure adherence to documentation standards by creating comprehensive documentation for all technical processes to provide clarity and reference for ongoing operations and training

Qualifications

- Education: Bachelor’s degree in computer science or a related field; master’s degree in relevant field

- Experience: 1-2 years of experience in business applications technical consultant or related position

- Proficiency in working with Zoho CRM and other Zoho solutions

- Excellent working with Zoho CRM and other Zoho solutions

- Excellent understanding of sales, marketing, accounting, and HR processes is a must

- Business strategy and market development knowledge with demonstrated analytical and business modeling skills

- Strong ability to influence and drive results in a complex technical and business environment, including ability to communicate and influence various internal stakeholders and across functions (such as marketing, sales, services, customer success and finance).

- Excellent ability to consistently and positively work in a high-paced, fast-changing, and sometimes unpredictable work environment.

- Must be passionate about technology and creating great customer experiences

- Articulate verbal communication, professional business writing and presentation skills

EQUAL EMPLOYMENT OPPORTUNITY COMMISSION:

Alnafitha IT is an Equal Opportunity Employer and does not discriminate based on race, color, creed, national origin, ancestry, religion, age, citizenship, sex, marital or veteran status, disability or handicap, sexual orientation or any other basis prohibited by applicable law. Alnafitha IT also takes affirmative action to employ, and advance in employment, qualified women, minorities and diversity representations. Alnafitha IT also makes reasonable

accommodations for qualified individuals with disabilities, in accordance with the Saudi and Egyptian employment laws

At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward, always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers, and our communities.

The Role

Kyndryl Consult is the fastest growing business within the organization and instrumental to the company s strategic growth objectives. You will play a key leadership role across multi-disciplinary teams, guiding them through complex consulting engagements and be responsible for creating and positioning strategic change agendas within Kyndryl's largest accounts across the C-suite, spanning the intersection between complex Business and IT customer solutions, transformations that impact across the entire customer Eco-system.

As a Consult Partner, you will have a pivotal role in driving profitable growth, leveraging our comprehensive capabilities to build strong client relationships, and leading your team to success. This role demands a strong presence, industry expertise, and the ability to cultivate relationships with CXO-level clients. Your leadership will be critical in fostering talent development and innovation within the organization.

This role will also be leading the overall client engagement and delivering high quality client work alongside senior client stakeholders. Working in a transaction environment which may be pre or post deal, planning post deal implementation, and ultimately supporting execution. Partners will be focused on financial impact, utilization and contribution, client impact and leadership.

Contribute to Profitable Growth:

• Drive significant financial outcomes through signings and revenue targets
• Ensure sustained growth and profitability, managing margin expectations and backlog growth
• Support the identification, pursuit and conversion of a pipeline of business development opportunities
• Undertake scoping and fee negotiation on engagements, while ensuring profitability and understanding and containing risk

Client Engagement:

• Build and maintain deep relationships with client CXOs and be seen as the 'go to' person and a trusted advisor by senior executives
• Leading C-level client interactions and consulting initiatives, deliverables and outputs of a deal engagement
• Demonstrate credibility and experience to advise and deliver on complex consulting engagement
• Enhance client satisfaction, as measured by Net Promoter Score (NPS) and new relationship development; Secure client references

Operational Excellence:

• Achieve individual and team utilization targets
• Lead the design of complex engagements and take responsibility for oversight of delivery, ensuring high performance and customer satisfaction
• Lead by example; fostering a culture of continuous personal and professional development and challenging our people to be curious and innovative and supportive for each other. At the same time ensuring that all outcomes are commercially focused, value adding and effectively executed

Strategic Contribution:

• Utilize industry and technology expertise to shape and drive the company s strategic initiatives.
• Align with Kyndryl s strategic vision and contribute to its execution.
• Drive external eminence and innovation, establishing a strong personal and organizational brand in the industry.
• Proactively develop thought leadership and intellectual capital

Who You Are

You’re good at what you do and possess the required experience to prove it. However, equally as important you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused someone who prioritizes customer success in their work. And finally, you’re open and borderless, naturally inclusive in how you work with others.

Required Skills and Experience

• 15+ years of extensive experience in client engagement and relationship management at the CXO level
• Demonstrable ability to build and commercialize relationships with senior executives
• Proven track record of leading and executing complex projects with multi-disciplinary teams in a consulting, corporate or public sector environment
• Effective financial acumen with experience in driving revenue growth and managing margins
• Experience of managing or supporting high-value business development activities with senior stakeholders
• Deep understanding of industry trends and technology
• Sound personal brand and presence in the industry
• Demonstrated ability to innovate and drive change
• Strong Energy & Utilities industry knowledge
• Fluency in English and Arabic

Company Industry

• IT - Software Services

Department / Functional Area

Keywords

• Technical Director
• Consulting Partner - Energy & Utilities

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Job Purpose

To ensure high quality delivery of client projects. This role will be focused on cyber security and data privacy management consulting initiatives, including strategy, governance, risk management, assessments and training and awareness. Projects may involve IT, OT and or AI ecosystems.

Job Purpose

To ensure high quality delivery of client projects. This role will be focused on cyber security and data privacy management consulting initiatives, including strategy, governance, risk management, assessments and training and awareness. Projects may involve IT, OT and or AI ecosystems.

Job Responsibilities

Key Focus Areas

Key Activities

Project Delivery

This role will typically be the technical single point of contact for its assigned projects, or in some projects part of a team of managers, senior managers and consultants.

In either scenario, it will ensure strong team work and high quality on the ground deliverables. It will work with the delivery team and project managers of CPX and the client to ensure that project risks and issues are understood, and being effectively managed so that key milestones are met and customer satisfaction is exceeded.

Business Management

This role may be involved in supporting the business function leadership and enterprise pre-sales team with proposal development in its domain, or writing blogs, case studies or whitepapers to support marketing drives relating to its service portfolio.

Employee Management

This role involves mentorship of more junior staff on projects to foster growth and a positive morale and business culture. It may also involve direct people management responsibilities.

These types of responsibilities include;

• Set performance objectives to facilitate lateral and vertical growth
• Provide fair and constructive performance evaluations
• Implement training & development plans for staff
• Manage and resolve project team conflicts
• Foster a culture of effective stakeholder and expectation management
• Support other SSBUs with resources when needed, where possible
  
  

• Enterprise cyber awareness training
• Annual leave procedure compliance
• Timesheet compliance
• Internal surveys
• Calendar and Time management
• Opportunities are directed through the defined process at all times
• Attendance in all applicable team or enterprise meetings
  
  

• Degree: Bachelor’s degree in Computer Science, Engineering or Business field or equivalent, Diploma with additional relevant experience.
• MBA or Master’s degree in Computer Science, Engineering, Information Security is preferable.

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Consulting, Information Technology, and Sales
• Industries Computer and Network Security

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The ideal candidate will be responsible for managing projects with our client and will be the main leader responsible for the full successful delivery of this project. This includes managing and ensuring the day-to-day delivery, ensuring quality, monitoring progress, coordinating client support to the project, and managing the different teams and consultants that are working on this project.

Duties and Responsibilities:

1. Responsible for the overall coordination of support to the project.
2. Drive the implementation of the agreed activities as set out in the proposed timeline by ensuring benefits, scope, and priorities are agreed, gaps are flagged, and interdependencies identified.
3. Lead by example and be responsible for the performance of consultants.
4. Manage overall scope, schedule, budget, communications, risks, issues, dependencies, governance processes including deliverable management, milestones, risks, issues, dependencies, action items, and status reports.
5. Support the core team in engagement design and engagement management.
6. Manage different teams and consultants, overseeing their successful and timely delivery of their tasks, ensuring quality and monitoring progress.
7. Monitor and track project progress.
8. Ensure resource availability and allocation.
9. Develop progress and status reports.

Requirements

Education & Experience:

1. Years of relevant experience working.
2. Bachelor's degree in business, project management, or a related field (Master’s degree is a plus).
3. Proven experience in project management and PMO practices.
4. Understanding of project management, initiation, planning, execution, monitoring and controlling, and closure.
5. Client-oriented professional with the ability to anticipate client needs and create lasting change in a political and dynamic work environment.
6. Excellent visual and graphic communication skills are required.
7. Proficiency in Arabic is essential.
8. PMP certificate.
9. PGMP certificate preferred.
10. Proven ability to work in a dynamic work environment under constant change.

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To provide effective and efficient cyber and privacy advisory and training business outcomes to our customers. This role will focus on cyber security and data privacy management consulting initiatives, including strategy, governance, risk management, assessments, training, and awareness. Projects may involve IT, OT, and AI ecosystems.

This role will lead project deliveries, managing stakeholders, engagement workshops, and ensuring the technical quality of assessments, reports, and other deliverables. It will support managers and project managers with progress, risk, and issue reporting, and ensure quality assurance of deliverables. Mentoring junior staff through on-the-job training and guidance is also expected.

Support business leadership and pre-sales teams with proposal development, and contribute to content management initiatives such as drafting templates for methodologies, reports, proposals, and scorecards to facilitate service productization.

Adhere to enterprise and SBU policies, including cyber awareness training, leave procedures, timesheet compliance, surveys, calendar management, and participation in meetings. Collaborate with peer teams and provide support as needed.

As required by the Line Manager.

• ISO 27000 LI or LA; ISO 27701 LI or LA; ISO 22301 LA/LI; CISSP; CISM; CIP/M.
• Additional certifications like CCP, CEH, GCIH, OT certifications are a plus.
• OT or AI certifications are advantageous.
• Project Management certifications are a plus.

• 5+ years in Information Security and Data Privacy.
• Experience with OT infrastructures in a cybersecurity consulting capacity.
• Familiarity with AI is a distinct advantage.

• Bachelor’s degree in Computer Science, Engineering, Business, or equivalent; Diploma with relevant experience also acceptable.
• MBA or Master’s in related fields is preferable.

• Mid-Senior level

• Full-time

• Engineering and Information Technology

• Computer and Network Security