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476 Team Support jobs in Saudi Arabia

Back office support Supervisor

New
SAR100000 - SAR150000 Y Emdad By Elm

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Job Description

Job Summary:

We are looking for an experienced and motivated Back-office Support Supervisor to lead the back-office team at the Absher Call Center. The role is responsible for overseeing all non-voice customer service operations, ensuring timely and accurate handling of service requests, managing team performance, and coordinating with internal departments to maintain service excellence and compliance with client SLAs.

Key Responsibilities:

Supervise daily back-office operations, including ticket handling, complaint processing, and case follow-up.

Ensure team adherence to performance KPIs and service quality standards.

Act as the escalation point for complex or unresolved cases.

Review and validate daily/weekly reports submitted by the team.

Liaise with internal departments (e.g., IT, HR, Quality) to resolve operational issues promptly.

Conduct regular coaching and performance reviews for back-office staff.

Contribute to process improvement and ensure proper documentation of workflows and updates.

Support onboarding and training of new back-office agents.

Requirements:

Bachelor's degree in information technology, Business Administration, or a related field.

3+ years of experience in back-office operations or customer service, including at least 1 year in a supervisory role.

Strong leadership and team management skills.

Experience with CRM and case management systems.

Excellent analytical, reporting, and problem-solving capabilities.

Fluent in Arabic and English (written and verbal).

Ability to work under pressure and manage multiple priorities.

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Administrative Support Internship

New
SAR35000 - SAR45000 Y Siemens Energy

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Job Description

A Snapshot of Your Day

As an Administrative Support Intern, you will immerse yourself in a dynamic environment, collaborating with senior management and board-level stakeholders to streamline communication across Siemens Energy. You'll engage in meaningful projects that enhance organizational efficiency, from coordinating complex schedules to maintaining vital office systems.

How You'll Make an Impact

  • Facilitate communication between senior management and team members to enhance business operations.
  • Manage administrative tasks, providing support to clients and dealers/agents.
  • Organize and maintain diaries, schedules, and prepare managers for meetings.
  • Coordinate with departments to set up meetings and ensure necessary preparations.
  • Establish travel arrangements and reconcile expense reports efficiently.
  • Maintain and update documentation, ensuring accuracy and completeness.

What You Bring

  • Bachelor's degree or equivalent in business administration or related.
  • Experience in organizing office operations and procedures for efficiency.
  • Proven ability to supervise admin staff and maintain office records.
  • Familiarity with multinational environments, particularly in the Gulf Region.
  • Proficiency in MS Office and adept at delivering tasks within tight deadlines.

About the Team

Our Corporate Functions are essential in driving the company's strategic initiatives and ensuring operational excellence across various departments, business areas, and regions. These roles support our vision to become the most valued energy technology company in the world. As part of our team, you contribute to our vision by shaping the global energy transition, partnering with our internal and external stakeholders, and conducting business responsibly and in compliance with legal requirements and regulations.

Who is Siemens Energy?

At Siemens Energy, we are more than just an energy technology company. With ~100,000 dedicated employees in more than 90 countries, we develop the energy systems of the future, ensuring that the growing energy demand of the global community is met reliably and sustainably. The technologies created in our research departments and factories drive the energy transition and provide the base for one sixth of the world's electricity generation.

Our global team is committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. We uphold a 150-year legacy of innovation that encourages our search for people who will support our focus on decarbonization, new technologies, and energy transformation.

Find out how you can make a difference at Siemens Energy:

Our Commitment to Diversity

Lucky for us, we are not all the same. Through diversity we generate power. We run on inclusion and our combined creative energy is fueled by over 130 nationalities. Siemens Energy celebrates character – no matter what ethnic background, gender, age, religion, identity, or disability. We energize society, all of society, and we do not discriminate based on our differences.

Rewards/Benefits

  • Opportunities to work with a global team
  • Opportunities to work on and lead a variety of innovative projects
  • Continual learning through the -Energy platform
LI-JG1
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Administrative Support Specialist

New
SAR40000 - SAR60000 Y Everhires

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Job Opening: Administrative Support Specialist

Location: Riyadh, Saudi Arabia

Employment Type: Full-Time

Are you a detail-oriented operations professional with a passion for creative environments? An interior design studio in Riyadh is seeking a Studio Operations Manager to lead their internal coordination and contractor communications. If you're experienced in managing people, streamlining studio workflows, and fostering accountability, you'll thrive in this role.

Key Responsibilities:

Team Coordination and HR Support

  • Manage recruitment processes including job postings, candidate screening, and interviews
  • Oversee onboarding and offboarding procedures
  • Maintain employee records and ensure compliance with labor regulations
  • Monitor attendance, punctuality, and general discipline
  • Schedule and track employee vacations and leave requests

Studio Operations

  • Ensure smooth daily functioning of the studio environment
  • Liaise with contractors, vendors, and external partners
  • Coordinate logistics for meetings, site visits, and project timelines
  • Support leadership with administrative tasks and reporting

Culture and Accountability

  • Foster a positive and professional studio culture
  • Act as a point of contact for employee concerns and studio policies
  • Implement systems to improve accountability and performance

Qualifications:

  • 5+ years of experience in office management, HR coordination, or studio operations
  • Fluent in English; Arabic proficiency is a plus
  • Strong interpersonal and communication skills
  • Experience in creative or design-driven environments preferred
  • Currently residing in Saudi Arabia

Know someone who thrives in creative operations and team leadership? Tag them or send in your CV. Let's build beautiful spaces together with structure and style.

Hiring #OperationsManager #InteriorDesignJobs #RiyadhCareers #SaudiArabiaJobs #StudioManagement #CreativeOperations #HRCoordinator #DesignStudio #JoinUs
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Financial Analyst - Executive Office Support

Riyadh, Riyadh WEbook, Inc.

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Job Description

Do you want to love what you do at work? Do you want to make a difference, an impact, transform peoples lives? Do you want to work with a team that believes in disrupting the normal, boring, and average?

If yes, then this is the job you're looking for , webook.com is Saudi's #1 event ticketing and experience booking platforms in terms of technology, features, agility, revenue serving some of the largest mega events in the Kingdom surpassing over 2 billion sales. webook.com is part of the Supertech Group also consisting of UXBERT Labs, one of the best digital and user experience design agencies in the GCC, along with Kafu Games, the largest esports tournament platform in MENA.

Position Overview:

We are seeking a detail-oriented and analytical Financial Analyst to work closely with our CEO, providing strategic financial insights and decision support. The ideal candidate will be experienced in financial modeling, budgeting, forecasting, and reporting, with a strong understanding of business dynamics. This role requires a sharp thinker with consultancy experience, fluent in both Arabic and English, and skilled in preparing high-quality reports and presentations to guide executive decision-making.

Key Responsibilities:

  • Collaborate directly with the CEO to support financial planning, business modeling, and strategic initiatives.
  • Analyze financial data to evaluate company performance, identify trends, risks, and opportunities, and support investment or cost-optimization decisions.
  • Prepare detailed financial reports, dashboards, and high-impact presentations in both Arabic and English.
  • Conduct financial forecasting, variance analysis, and budget tracking to ensure alignment with business goals.
  • Support the development of pitch decks, investor reports, and executive summaries with strong financial narratives.
  • Conduct market and competitor analysis with a focus on financial performance and industry benchmarks.
  • Assist in defining KPIs, business objectives, and building financial roadmaps aligned with strategic plans.
  • Act as a liaison between the CEO and finance, operations, and other departments to ensure data-driven alignment.
  • Bachelor’s degree in Finance, Accounting, Economics, or a related field (MBA or professional certification is a plus).
  • Minimum of 3 years of experience in financial analysis, preferably within consultancy or strategic roles.
  • Strong analytical and quantitative skills with the ability to interpret complex financial data.
  • Proficiency in financial modeling and advanced Excel/Google Sheets; experience with budgeting and forecasting tools.
  • Excellent verbal and written communication skills in both Arabic and English.
  • High proficiency in Google Workspace (Docs, Slides, Sheets) for creating professional presentations and reports.
  • Strong organizational skills and ability to manage multiple priorities under tight deadlines.
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Front Office Support Engineer – L1

New
SAR40000 - SAR60000 Y Estarta Solutions

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Role Overview:

As part of Cisco's Customer Experience (CX) organization, this role supports the
Cisco Managed Services (CMS)
team, which delivers high-impact lifecycle services to Cisco's top-tier clients. The CMS team plays a pivotal role in enabling security outcomes through advisory, integration, and managed services—leveraging Cisco's industry-leading security portfolio.

The L1 Front Office Engineer will be the first point of contact for technical support, ensuring timely and effective resolution of incidents across multiple domains including Network, Data Center, Security, and Voice.

Key Responsibilities:

  • Serve as the initial technical support interface for incident management across various technology domains.
  • Perform first-level troubleshooting and escalate complex issues to second and third-level support teams as needed.
  • Manage and document support tickets, ensuring accurate tracking of actions and resolutions.
  • Collaborate with a diverse, global team to maintain service excellence and customer satisfaction.

Qualifications:

  • Strong verbal and written communication skills.
  • Solid analytical and technical problem-solving abilities.
  • Ability to work effectively in a multicultural and geographically distributed team.
  • Flexibility to work in late afternoon and evening shifts as required.
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Technical Support

Opswat

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Protecting the World’s Critical Infrastructure

OPSWAT , a global leader in IT, OT , and ICS critical infrastructure cybersecurity, delivers an end-to-end platform that gives public and private sector organizations and enterprises the critical advantage needed to protect their complex networks, secure their devices, and ensure compliance. Over the last 20 years our commitment to innovative technology has earned the trust of more than 1,700 organizations, governments, and institutions globally, solidifying our role in protecting the world’s critical infrastructure and securing our way of life.

The Position

OPSWAT is looking for an energetic and client-oriented Associate Technical Support Engineerto join our Customer Success Support team in a junior role. You will be responsible foroverseeing the installation and maintenance of OPSWAT products. Yourduties will include optimizing software application performance, installing updates, and performing debugging procedures. You willmanage customer issues with OPSWAT’s applications to ensurethey are resolved quickly and satisfactorily.

What You Will Be Doing

  • The Associate Support Engineer needs a working understanding of multiple IT domains and have the ability to grow and strengthen their knowledge in these areas.
  • Manage and resolve customer issues with OPSWAT Products and gain an understanding of how OPSWAT products integrate into a client’s architecture.
  • Participates in testing and installing new software releases and application system upgrades.
  • Review queues of open tickets and ensure each ticket is being handled appropriately.
  • Works with internal and external infrastructure teams and vendors to resolve hardware and software issues, including escalations.
  • Work with application developers and the internal infrastructure team to troubleshoot applications.
  • Participate in engineering and configuring technical solutions for applications, systems implementations, and upgrades.
  • Provide phone support and chat support as required.
  • Continuously improve technical knowledge of OPSWAT products.
  • Coordinate with engineering and QA teams to administer code migrations in production.
  • This is a position where you need a little knowledge to begin with, and we are going to mature you into a well-rounded IT engineer.

What We Need from You

  • Bachelor’s degree in CS, MIS, or equivalent discipline.
  • 1 - 2 years of technical support experience
  • Experience in Linux (Ubuntu and CentOS), Windows, and MAC
  • Experience with some network and virtualization.

It Would Be Nice If You Had

  • Experience with Cybersecurity products

OPSWAT is an equal opportunity employer. We celebrate diversity and are committed to providing an environment where equal employment opportunities are extended to all employees and applicants, free of discrimination and harassment of any type. All employment decisions are based on individual qualifications, job requirements, and business needs without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other category protected by federal, state, or local laws.

Recruiting Agencies: we do not accept unsolicited resumes from third party agencies for any of our open positions. To submit resumes for our jobs, there must be a recruiting contract approved by our legal team and endorsed by both parties. We are currently not accepting additional 3rd party agencies at this time.

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Application Support

Riyadh, Riyadh Master-Works

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Job Description

Application Support

Quantity: 2

Salary: Flexable

SAUDI ONLY

1-8 years of experience

  • Applications Production environment management with knowledge on Windows OS and Linux OS Servers management.
  • Follow policies and procedures on Change Management and IT Governance standards.
  • Cybersecurity Reports review and validation and closing vulnerabilities and provide closure report with evidence.
  • Development knowledge: experienced on development outcomes including compiled files and configurations files of web applications and web servers management.
  • Troubleshooting live applications in Collaboration with Infrastructure teams ( Systems, Networks, and IT Security ) and provide RCA report.
  • Level 3 Support: Provide advanced technical support and troubleshooting for complex application issues.
  • Incident Management: Investigate, diagnose, and resolve application incidents, including software errors, performance issues, and system outages.
  • Problem Management: Analyze recurring incidents, identify root causes, and implement preventative measures.
  • Application Monitoring: Monitor application performance, identify potential issues proactively, and take corrective actions.
  • User Support: Assist users with application-related questions, provide guidance on best practices, and conduct training sessions as needed.
  • Application Upgrades & Deployments: Participate in the planning, testing, and deployment of application upgrades and patches.
  • Documentation: Maintain accurate and up-to-date documentation on application configurations, troubleshooting procedures, and knowledge base articles.
  • Vendor Management: Coordinate with software vendors for technical support, bug fixes, and resolution of critical issues.
  • Project Involvement: Contribute to IT projects related to application implementation, integration, and enhancement.
  • Continuous Improvement: Stay current with the latest technologies and best practices in application support.
  • DevSecOps: regular activities on development lifecycle and manage pipelines, configurations, and maintenance.
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Learning Support

New
SAR60000 - SAR120000 Y KAUST Schools Saudi Arabia

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Job Description

KAUST Schools

Saudi Arabia

Job type:

Full Time, Fixed Term

Start date:

02 August 2026

Apply by:

16 October 2025

Job overview

The Learning Support Teacher (LST) must have an understanding of how to support and facilitate learning for students with complex learning profiles. This may include students who are English language learners, as well as students with additional learning needs.

The LST will directly support a caseload of students and provide direct instruction. S/he adheres to The KAUST School's mission, policies, and beliefs; among those beliefs is foremost that all children enrolled at TKS are fully participating members of the learning community.

The teacher needs to have a clear understanding of specific learning profiles to be successful within an inclusive context by working closely with teachers to adapt curriculum design, implement, evaluate and record support interventions.


Recruiter contact:

Email us

Call us

About KAUST Schools

KAUST Schools

4700 Kaust, Thuwal

Western Province

Saudi Arabia

Purpose-built secure community built around a recently established University campus located 80km north of Jeddah on the Red Sea coast. The community contains a golf course, marina, restaurants, basic retail, modern supermarket, cinema, fitness center, beaches and parks.

Please note that you are wholly responsible for fact checking in respect of the information provided by schools. Please also check for the latest visa and work permit requirements that may apply. Tes is not responsible for the content of advertisements or the policies adopted by advertising schools. Tes asks that all schools follow Tes' Fair Recruitment Policy .

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IT Support

New
SAR40000 - SAR80000 Y NICE ONE | نايس ون

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Job Description

Are you excited about providing outstanding IT support and eager to help teams stay productive and connected? Join us as an IT Support team member and play a key role in ensuring smooth technical operations at our company. We're looking for candidates from all backgrounds who bring a proactive attitude and a passion for technology to deliver exceptional service in a collaborative environment.

Key Responsibilities – IT Support, Troubleshooting, And Technical Assistance

  • Deliver responsive first- and second-line technical support to onsite and remote users, resolving hardware, software, and network issues efficiently.
  • Monitor IT support requests through the helpdesk system, ensuring timely follow-up, resolution, and accurate documentation of incidents.
  • Install, configure, and maintain desktops, laptops, printers, conferencing equipment, mobile devices, and approved business applications.
  • Guide team members through setup and usage of IT systems, security features, and self-service resources to promote digital best practices.
  • Escalate complex issues to the appropriate teams and track progress to resolution while keeping stakeholders informed.
  • Support regular hardware/software inventory management, license tracking, and system updates to maintain reliable operations.
  • Assist with onboarding/offboarding of team members: account creation, access permissions, and deployment of devices/systems.
  • Champion IT security by reporting threats, educating users on safe practices, and participating in technology improvement initiatives.

Qualifications & Skills – IT Support, Customer Service, and Technical Troubleshooting

  • Associate's degree in Information Technology, Computer Science, or a related field – or equivalent hands-on experience in technical support roles.
  • At least 1 year of relevant IT support experience in a professional environment.
  • Working knowledge of Microsoft Windows, Office 365, Active Directory, and common messaging/collaboration tools.
  • Familiarity with networking fundamentals, computer hardware components, and troubleshooting methodologies.
  • Effective communication skills in English with a service-oriented mindset and the ability to explain technical concepts to all audiences.
  • Strong organizational skills, attention to detail, and the ability to prioritize multiple tasks and requests under pressure.
  • Commitment to inclusivity, team collaboration, and continuous learning in a fast-paced environment.
  • Industry certifications (such as CompTIA A+, Microsoft, or ITIL) are a plus but not required.

Core Attributes – Reliability, Initiative, and Teamwork in IT Support

  • Proactive and resourceful in identifying and solving recurring technical challenges.
  • Dependable, adaptable, and ready to respond calmly to urgent support needs.
  • Values accountability and confidentiality in handling company and employee information.
  • Collaborates effectively with all teams, sharing knowledge and driving improvements in IT support processes.
  • Keen to expand expertise in new technologies, emerging support tools, and security best practices.

*Career Development – Grow Your IT Support Career *

  • Access to ongoing technical training and opportunities for certification to support your professional development.
  • Exposure to diverse IT projects and the chance to work with the latest technologies and business applications.
  • Clear growth paths into specialized roles in IT infrastructure, cybersecurity, systems administration, or technical leadership.
  • Engaging, supportive environment with recognition for initiative, knowledge sharing, and outstanding customer service.

How to Apply – Start Your IT Support Journey With Us
Ready to make an impact by helping others leverage technology for success? Submit your resume and a brief note about your experience solving technical problems via our online careers portal. Tell us why you're passionate about IT support and how you can contribute to our team's mission. We're excited to learn how your skills and commitment can support our company's technology goals

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IT Support

New
SAR30000 - SAR60000 Y JAL International Co. Ltd.

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Job Description

Job Title:
IT Support

Work Location:
Dhahran / Eastern Province

Experience:
Fresh Graduate – 1 Year

Nationality:
Any

Education Requirement:

  • Bachelor's Degree or Diploma in
    Information Technology, Computer Science, or related field.

Job Summary:

The IT Support will assist in maintaining and troubleshooting the company's hardware, software, and network systems. The role is ideal for a motivated fresh graduate who is eager to gain practical experience in IT operations and end-user support within a corporate environment.

Key Responsibilities:

  • Provide first-level technical support to employees regarding hardware, software, and network issues.
  • Install, configure, and maintain operating systems, applications, and peripheral devices.
  • Monitor and ensure the smooth operation of network and internet connectivity.
  • Troubleshoot basic IT incidents and escalate unresolved issues to senior IT staff.
  • Maintain IT inventory records and assist in equipment setup for new employees.
  • Support in updating antivirus, system patches, and backups as directed.
  • Assist with user account creation and access management under supervision.
  • Document technical issues and resolutions for future reference.

Required Skills & Competencies:

  • Basic knowledge of Windows and Microsoft Office environments.
  • Understanding of networking fundamentals (LAN/WAN, IP, DNS, etc.).
  • Strong communication and problem-solving skills.
  • Ability to learn quickly and work as part of a team.
  • Customer-service mindset with attention to detail.

Preferred Certifications (Optional):

  • CompTIA A+
  • Microsoft Certified: Fundamentals (Azure / M365)
  • Cisco CCNA (Entry Level)
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