370 Team Support jobs in Saudi Arabia

Project description

We are looking for an experienced Calypso Analyst to strengthen our team in Riyadh running maintenance project for a large customer in KSA. You will be responsible for first-line technical and functional support of the Calypso application and associated technical services. The role involves user support across the front and back offices, technical maintenance of the application and involvement in the delivery of key change initiatives for the bank.

Responsibilities

• Investigate issues as and when they occur, participate in root cause analysis, and suggest and implement resolutions in a timely manner to prevent future occurrences of similar issues through incident and problem management best practices.
• Complete necessary documentation to track and close support tickets and ensure timely updates to business users and management.
• Work closely with project teams, provide analysis, support and assist with software releases and rollouts in the production environment according to Change Management best practices.
• Drive continuous improvement opportunities i.e. event monitoring and alerting, automate manual activities whenever possible
• Participate in an on-call support roster to ensure our most critical applications are Always On for our colleagues and customers and work overtime as required to fix service impacting incidents, maintain our technology services, participate in Disaster Recovery activities and assist with change delivery.
• Proactively manage risk; meet all policy and compliance requirements; perform controls; adhere to Process and Procedures pertinent to role; and escalate events, issues or breaches as they are identified (risk accountability forms part of all roles, as everyone is responsible for managing risk and compliance).
• Demonstrate professional and ethical behavior in your actions by ensuring compliance with external legislation, bank standards and internal operating policies and procedures.

SKILLS

Must have

• Strong understanding of the Calypso trading and risk management system.
• 5-10 years of working experience in Calypso Functional Support Analyst role.
• calypso technical knowledge and functional knowledge is a must.
• Ability to analyze technical issues, identify root causes, and develop effective solutions.
• Production implementation and post-production support.
• Exposure to Oracle databases including working knowledge of SQL, scripting languages
• Strong problem-solving skills and experienced in providing support in a fast-paced environment.
• Communicate status and report issues to the team leader.
• Ability to document and explain complex processes and concepts
• Strong stakeholder management skills
• Ability to work in a team.

Nice to have

understating of multiple OS environments (Linux, Windows)

Project description

We are looking for an experienced Calypso Analyst to strengthen our team in Riyadh running maintenance project for a large customer in KSA. You will be responsible for first-line technical and functional support of the Calypso application and associated technical services. The role involves user support across the front and back offices, technical maintenance of the application and involvement in the delivery of key change initiatives for the bank.

Responsibilities

• Investigate issues as and when they occur, participate in root cause analysis, and suggest and implement resolutions in a timely manner to prevent future occurrences of similar issues through incident and problem management best practices.
• Complete necessary documentation to track and close support tickets and ensure timely updates to business users and management.
• Work closely with project teams, provide analysis, support and assist with software releases and rollouts in the production environment according to Change Management best practices.
• Drive continuous improvement opportunities i.e. event monitoring and alerting, automate manual activities whenever possible
• Participate in an on-call support roster to ensure our most critical applications are Always On for our colleagues and customers and work overtime as required to fix service impacting incidents, maintain our technology services, participate in Disaster Recovery activities and assist with change delivery.
• Proactively manage risk; meet all policy and compliance requirements; perform controls; adhere to Process and Procedures pertinent to role; and escalate events, issues or breaches as they are identified (risk accountability forms part of all roles, as everyone is responsible for managing risk and compliance).
• Demonstrate professional and ethical behavior in your actions by ensuring compliance with external legislation, bank standards and internal operating policies and procedures.

SKILLS

Must have

• Strong understanding of the Calypso trading and risk management system.
• 5-10 years of working experience in Calypso Functional Support Analyst role.
• calypso technical knowledge and functional knowledge is a must.
• Ability to analyze technical issues, identify root causes, and develop effective solutions.
• Production implementation and post-production support.
• Exposure to Oracle databases including working knowledge of SQL, scripting languages
• Strong problem-solving skills and experienced in providing support in a fast-paced environment.
• Communicate status and report issues to the team leader.
• Ability to document and explain complex processes and concepts
• Strong stakeholder management skills
• Ability to work in a team.

Nice to have

understating of multiple OS environments (Linux, Windows)

AI-Powered Cyberattacks: How to Detect, Prevent & Defend Against Intelligent Threats

OPSWAT , a global leader in IT, OT , and ICS critical infrastructure cybersecurity, delivers an end-to-end platform that gives public and private sector organizations and enterprises the critical advantage needed to protect their complex networks, secure their devices, and ensure compliance. Over the last 20 years our commitment to innovative technology has earned the trust of more than 1,700 organizations, governments, and institutions globally, solidifying our role in protecting the world’s critical infrastructure and securing our way of life.

The Position

This position is at our front lines, actively coordinating between engineering, sales, and our customers. You will assist in supporting our catalog of cybersecurity products from troubleshooting issues for clients who have deployed our products to innovating exciting ways to help us always improve our products. Every day will have interesting new problems to solve across our entire technology stack - from hardware and software applications to managing client cases as the go-to expert. You should be excited to learn, teach, and collaborate! The goal is to ensure the smooth operations of a variety of channels aiming for maximum efficiency.

What You Will Be Doing

• Provides software application & technical support to clients for our product catalog.
• Consulting with the software development team, internal users, and clients to improve application performance.
• Documenting new processes and improving existing processes as they come up.
• Communicate with internal team and supporting teams as necessary.
• Provides SME Tier 1-2 support on OPSWAT catalog as they exist in client environments.
• Provides occasional presales and professional service/technical support as needed.
• Maintains case data in Salesforce and Jira.
• Reports bugs and flaws to the development team as discovered/encountered.
• Willing to provide and teach knowledge they have to their team. Willing to learn and grow with knowledge they may lack.

What We Need From You

• 3 to 5 years of experience (remotely and hands on) in overall troubleshooting of application and environment support including complex client environments.
• Understanding of networking and systems including OSI model, Purdue Model, RADIUS, Active Directory, Office 365, authentication protocols.
• Experience installing, configuring, troubleshooting, maintaining, and advising using GUI and CLI for Linux.
• Ability to multitask and react well under pressure in a constantly changing, fast-paced environment.
• Identifies and resolves problems in a timely manner.
• Strong analytical, organizational, customer service, and written/verbal communication skills with not only your immediate group, but with other internal and customer facing groups.

It Would Be Nice If You Had

• Experience installing, configuring, troubleshooting, maintaining, and advising using GUI and CLI for MacOS, Windows Server, Virtualization (VMWare, Hyper-V, Docker, other), Databases (Postgres, SQL, MySQL, other), Email Systems (Exchange, G Suite, other), Cloud (AWS, Azure, Google Cloud, other), Encryption methods (SSL, TLS, Bitlocker, other) Experience at a tier 2/3 support level.
• Experience with business or homegrown application support including utilizing and understanding API's (REST, other).
• Experience with cybersecurity tools and software.
• Experience imaging, configuring, troubleshooting, maintaining, and advising using GUI and CLI for firewalls, routers, switches, hubs, load balancers, servers, desktops, and SAN/NAS. Operation Technology (OT) experience is a plus.

OPSWAT is an equal opportunity employer. We celebrate diversity and are committed to providing an environment where equal employment opportunities are extended to all employees and applicants, free of discrimination and harassment of any type. All employment decisions are based on individual qualifications, job requirements, and business needs without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other category protected by federal, state, or local laws.

Recruiting Agencies: we do not accept unsolicited resumes from third party agencies for any of our open positions. To submit resumes for our jobs, there must be a recruiting contract approved by our legal team and endorsed by both parties. We are currently not accepting additional 3rd party agencies at this time.

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Cybersecurity Content Writer

Junior Technical Support Engineer (fresh graduate)

We are seeking an experienced Administrative Support professional to join our team in Riyadh, Saudi Arabia. The ideal candidate will have a minimum of 12 years of experience, specifically in interface management roles within the consultancy sector, with a strong background in site supervision for projects such as roads, tunnels, bridges, and highways.

Responsibilities:

• Provide administrative support to the interface management team, including managing calendars, scheduling meetings, and coordinating travel arrangements.

• Assist in the preparation and distribution of project documentation, reports, and presentations.

• Maintain accurate records and databases, including contact lists, project files, and correspondence.

• Coordinate communication between internal teams, clients, contractors, and stakeholders.

• Organize and facilitate meetings, workshops, and training sessions as required.

• Assist in the coordination of project events, conferences, and site visits.

• Handle incoming inquiries and requests in a professional and timely manner.

• Assist with procurement activities, including preparing purchase orders and tracking deliveries.

• Support the interface management team in tracking project milestones, deadlines, and deliverables.

• Perform other administrative tasks and duties as assigned by management.

• Minimum of 12 years of experience in administrative support roles within the consultancy sector, with a focus on interface management for infrastructure projects.

• Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.

• Excellent communication and interpersonal skills, with a professional and courteous demeanor.

• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and other relevant software applications.

• Ability to work effectively in a fast-paced environment and adapt to changing priorities.

• Attention to detail and accuracy in all work activities.

• Experience working in a multicultural environment is preferred.

• Bachelor's degree in Business Administration, Management, or a related field is desirable.

• Saudi national.

Join to apply for the Administrative Support - Saudi National role at WSP in the Middle East

Join to apply for the Administrative Support - Saudi National role at WSP in the Middle East

Get AI-powered advice on this job and more exclusive features.

Job Description

We are seeking an experienced Administrative Support professional to join our team in Riyadh, Saudi Arabia. The ideal candidate will have a minimum of 12 years of experience, specifically in interface management roles within the consultancy sector, with a strong background in site supervision for projects such as roads, tunnels, bridges, and highways.

Job Description

We are seeking an experienced Administrative Support professional to join our team in Riyadh, Saudi Arabia. The ideal candidate will have a minimum of 12 years of experience, specifically in interface management roles within the consultancy sector, with a strong background in site supervision for projects such as roads, tunnels, bridges, and highways.

Responsibilities

Responsibilities:

• Provide administrative support to the interface management team, including managing calendars, scheduling meetings, and coordinating travel arrangements.
• Assist in the preparation and distribution of project documentation, reports, and presentations.
• Maintain accurate records and databases, including contact lists, project files, and correspondence.
• Coordinate communication between internal teams, clients, contractors, and stakeholders.
• Organize and facilitate meetings, workshops, and training sessions as required.
• Assist in the coordination of project events, conferences, and site visits.
• Handle incoming inquiries and requests in a professional and timely manner.
• Assist with procurement activities, including preparing purchase orders and tracking deliveries.
• Support the interface management team in tracking project milestones, deadlines, and deliverables.
• Perform other administrative tasks and duties as assigned by management.
  
  
  

• Minimum of 12 years of experience in administrative support roles within the consultancy sector, with a focus on interface management for infrastructure projects.
• Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
• Excellent communication and interpersonal skills, with a professional and courteous demeanor.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and other relevant software applications.
• Ability to work effectively in a fast-paced environment and adapt to changing priorities.
• Attention to detail and accuracy in all work activities.
• Experience working in a multicultural environment is preferred.
• Bachelor's degree in Business Administration, Management, or a related field is desirable.
• Saudi national.

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Administrative
• Industries Professional Services

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Get notified about new Administrative Support Specialist jobs in Riyadh, Riyadh, Saudi Arabia .

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A leading bank is looking for application support engineers. This position requires candidates to work with application vendors to deploy banking-related applications and document the whole process (including HLD and LLD diagrams of the application environment).

1. Windows 2008/2012 (including clusters)
2. IIS 7.0 - 8.0
3. SharePoint 2010/2013
4. SQL Server 2008/2012 (including clusters)
5. SSIS and SSRS
6. WebSphere Application Server 7.0 - 8.5
7. WebSphere MQ 6.0 - 7.5
8. Microsoft Visio 2010+
9. Microsoft Project 2010+
10. Job automation using PowerShell and/or VBScript

Candidates with the following skills will be given preference:

1. Deploying Microsoft CRM 2011
2. Working with virtual environments

Join to apply for the Treasury Support Associate role at PwC Middle East

Join to apply for the Treasury Support Associate role at PwC Middle East

Job Description & Summary

The treasury specialist is responsible for the day-to-day Treasury operations, managing debt, intercompany funding, and bank guarantees.

Line of Service

Internal Firm Services

Industry/Sector

Not Applicable

Specialism

IFS - Finance

Management Level

Associate

Job Description & Summary

The treasury specialist is responsible for the day-to-day Treasury operations, managing debt, intercompany funding, and bank guarantees.

They monitor and report on covenants, ensure accuracy of treasury transactions, and support external audits.

The treasury specialist also plays a key role in optimizing working capital, improving cash flow forecasting, and implementing treasury management solutions.

They manage cash positions, short-term investments, FX deals, bank accounts, and payment systems.

Additionally, the treasury specialist handles bank guarantees, reconciliations, and ad hoc administrative tasks assigned by the head of treasury.

Key Responsibilities

Undertake day to day treasury operations including bank account management, mandates, online banking and annual KYC review

Participate in new debt issuance and management of existing debt

Track and manage intercompany funding and ME bank guarantees (retrieval & reporting)

Regularly monitoring and reporting of the covenants and undertakings

Liaise with accounting and internal audit departments to ensure accuracy of Treasury transactions history and audit trail

Support the Finance team in external Audit requirements related to Treasury

Assist the ME Treasurer in special projects as and when required

Regularly review the ME financial position considering near term debt maturities and make recommendations with respect to financing plans

Manage the cash position and recommend short term investments

Optimize working capital and improve cash flow forecasting ensuring accurate and timely forecasts

Lead the development and implementation of the Treasury Management Solutions "TMS" for the Middle East

Manage bank guarantees in all countries excl.

KSA (issuance & retrieval)

Administrator of the ME banking and payment systems and controls

Booking and execution of FX deals

Manage all aspects of daily cash flow and identify regional funding requirements

Manage bank guarantees in all countries excl.

KSA (issuance & retrieval)

Manages the daily reconciliations in the TMS

Manage new and existing bank accounts ensuring that signatories are updated in accordance with the Delegation Authority Matrix and monitor bank costs

Administrator of the ME banking and payment systems and controls

Booking and execution of FX deals

Support treasury Operations including bank accounts, mandates, online banking and annual KYC review in KSA

Including such other duties that may be assigned to you by your manager (do not remove)

Analytical Skills: Strong analytical and problem-solving abilities to analyze financial data, identify trends, and make informed decisions.

Communication and Collaboration: Excellent communication and interpersonal skills to effectively liaise with internal stakeholders, banks, and other external parties.

Adaptability and Proactivity: Ability to adapt to changing business and market conditions, demonstrate proactive thinking, and provide innovative solutions.

Attention to Detail: Strong attention to detail to ensure accuracy in financial transactions, reconciliations, and reporting.

Ethics and Integrity: High ethical standards and integrity in handling financial transactions, confidential information, and compliance matters.

Continuous Learning: Willingness to stay updated on industry trends, regulations, and best practices in treasury management.

Financial management

Cash management

Investment management

Risk management

Strategic thinking

Relationship management

Communication

Leadership

English; Arabic preferred

Bachelor's degree in finance, accounting, economics, or a related field.

At least 2 Years

Education (if blank, degree and/or field of study not specified)

Degrees/Field Of Study Required

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Available for Work Visa Sponsorship?

Government Clearance Required?

Job Posting End Date

• Seniority level Associate

• Employment type Full-time

• Job function Other
• Industries Business Consulting and Services

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Riyadh, Riyadh, Saudi Arabia 18 hours ago

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