33 Team Coordination jobs in Saudi Arabia

Is responsible for answering customer inquiries face to face, over the phone and e-mail, ensuring that all calls and member requests are processed as per the company standards and provide a competent, courteous, efficient and proactive point of contact for customers and hospital staff. Follow up as needed on all inquiries to ensure resolution satisfies customer, hospital and company expectations.

Key Accountabilities:

1- High level of customer service and professionalism:

• Follow customer service procedures as outlined in the manual to comply with the department's procedures and standards.
• Maintain a thorough knowledge of all departments, our company network of hospitals, products and services so that customers are provided accurate information on its provider and proceed general queries with confidence.
• Deal competently with customer complaints and take all possible actions to resolve the issues to their fullest satisfaction with minimal intervention of team leaders.

2- Team Support:

• Work effectively both individually and as part of a team to achieve both individual and department goals and objectives.
• Strive consistently to promote a positive team spirit.
• Contribute to the team positively.

3- Providers' compliance:

• Ensure that the hospital is compliant with the agreed upon standards of service with our company and that they deliver such standards to the members.
• Ensure that the hospital is utilizing the swipe card and fingerprint machines in addition to the website and any of the technical services linked to our company.
• Play a support role for the hospital staff and enable coaching and training on BUPA services to the hospital staff

4- Complaints management:

• Solve the customer complaints without the need of further escalations
• Ensure the proper follow up of the recovery plan
• Ensure that the complaints are entered into the complaints system tracker so as to take preventive actions

5- Relationship building:

• To establish excellent relationships with the providers insurance directors
• To conduct regular visits to the front lines at the point of service & to listen to their concerns and feedback
• To co-ordinate with provider relation on a recognition mechanism for the providers
• To ensure that the image of the providers in front of the customers is strengthened giving further boost to the partnership framework

6- Professional appearance and commitment.

• To ensure the office, customer area and their personal appearance is at the highest level of cleanliness, order and professional look.

• Healthcare, customer service, front desk
• Multi-cultural with interpersonal and communication skills, excellent planning
• Commercial skills in combination with service focused mindset

Bachelor's degree in Business, Healthcare or equivalent in related medical field.

Role Purpose:

Is responsible for answering customer inquiries face to face, over the phone and e-mail, ensuring that all calls and member requests are processed as per the company standards and provide a competent, courteous, efficient and proactive point of contact for customers and hospital staff. Follow up as needed on all inquiries to ensure resolution satisfies customer, hospital and company expectations.

Key Accountabilities:

1- High level of customer service and professionalism:

• Follow customer service procedures as outlined in the manual to comply with the department's procedures and standards.
• Maintain a thorough knowledge of all departments, our company network of hospitals, products and services so that customers are provided accurate information on its provider and proceed general queries with confidence.
• Deal competently with customer complaints and take all possible actions to resolve the issues to their fullest satisfaction with minimal intervention of team leaders.

2- Team Support:

• Work effectively both individually and as part of a team to achieve both individual and department goals and objectives.
• Strive consistently to promote a positive team spirit.
• Contribute to the team positively.

3- Providers' compliance:

• Ensure that the hospital is compliant with the agreed upon standards of service with our company and that they deliver such standards to the members.
• Ensure that the hospital is utilizing the swipe card and fingerprint machines in addition to the website and any of the technical services linked to our company.
• Play a support role for the hospital staff and enable coaching and training on BUPA services to the hospital staff

4- Complaints management:

• Solve the customer complaints without the need of further escalations
• Ensure the proper follow up of the recovery plan
• Ensure that the complaints are entered into the complaints system tracker so as to take preventive actions

5- Relationship building:

• To establish excellent relationships with the providers insurance directors
• To conduct regular visits to the front lines at the point of service & to listen to their concerns and feedback
• To co-ordinate with provider relation on a recognition mechanism for the providers
• To ensure that the image of the providers in front of the customers is strengthened giving further boost to the partnership framework

6- Professional appearance and commitment.

• To ensure the office, customer area and their personal appearance is at the highest level of cleanliness, order and professional look.

• Healthcare, customer service, front desk
• Multi-cultural with interpersonal and communication skills, excellent planning
• Commercial skills in combination with service focused mindset

Bachelor's degree in Business, Healthcare or equivalent in related medical field.

Requisition ID: 23046

Job Country: Saudi Arabia (SA)

Job City: Riyadh

Headquartered in Riyadh, Saudi Arabia, we operate construction and manufacturing businesses, design & development centers and a host of facilities in the Middle East and other countries.

alfanar Building Systems

alfanar Construction is classified as a Grade I contractor by the Contractors Classification Committee of the Government of Saudi Arabia.

alfanar Building Systems manufactures and markets a variety of building construction products and systems.

The core manufacturing activities of the industries operating under alfanar Building Systems are:

• Real estate development
• Façade cladding, glazing systems and architectural aluminum products
• Precast concrete products and architectural elements

Ensure the successful implementation, coordination, and management of Building Information Modeling (BIM) processes, maintaining quality, accuracy, and compliance with project standards.

• Utilize advanced software tools such as AutoCAD, REVIT, Naviswork, and BIM 360 to automate repetitive tasks and enhance BIM workflows.

• Oversee the management of the Common Data Environment (CDE) to ensure proper storage, sharing, and updating of project information.

• Implement and enforce BIM Execution Plans (BEP) and project-specific protocols to ensure compliance with industry standards.

• Facilitate regular coordination meetings, ensuring clear communication regarding changes, updates, and expectations to project teams.

• Ensure the timely and accurate delivery of BIM-related project milestones.
• Track and report on BIM performance metrics, focusing on efficiency and quality.

• Manage and integrate BIM models from various disciplines, utilizing tools like Navisworks or BIM 360 for resolution of conflicts and coordination.

• Optimize BIM workflows to improve team proficiency, ensuring a smooth process and timely project delivery.

• Identify and implement opportunities to improve BIM processes and workflows to enhance efficiency and accuracy.

• Ensure all team members understand and follow established BIM workflows and standards, providing necessary guidance and training.

• Maintain the integrity and consistency of BIM models throughout the project lifecycle, ensuring they reflect the most accurate and updated information.

• Enforce compliance with the BIM Execution Plan (BEP), project protocols, and industry standards to ensure consistency and quality across all project stages.

• Deliver high-quality, clash-free BIM models on time while optimizing workflows for improved team efficiency and model accuracy.

• Perform clash detection and resolve conflicts between different systems or disciplines within the BIM models to ensure model integration is smooth and optimized.

• Ability to obtain updated soft and technical skills related to the job
• To have a vision and a plan for the career path and how to achieve it.

• Perform the planned activities to meet the operational and development targets as per delivery schedules.
• Utilize resources effectively to achieve objectives within efficient cost and time.
• Provide a periodic report formatted by detailing the deviation and execution of planned tasks.

• Solve any related problems arise and escalate any complex operational issues.

• Ensure quality requirements to develop effective quality control and processes including specifications for products or processes or related activities.

• Coordinate well-defined written systems, policies, procedures, and seek automations opportunities as much as possible.

• Comply to related policy and procedures and work instructions.

• Ensure compliance of relevant safety, quality, and environmental management procedures and controls within defined area of work activity to guarantee safety, legislative compliance, and delivery of high-quality products/services.

Diploma Degree in Architectural Engineering Institue

5 to 10 Years

• Project Coordination
• Construction Design

Headquartered in Riyadh, Saudi Arabia, we operate construction and manufacturing businesses, design & development centers and a host of facilities in the Middle East and other countries.

alfanar Construction is classified as a Grade I contractor by the Contractors Classification Committee of the Government of Saudi Arabia.

alfanar Building Systems manufactures and markets a variety of building construction products and systems.

The core manufacturing activities of the industries operating under alfanar Building Systems are:

• Precast concrete products and architectural elements

Ensure the successful implementation, coordination, and management of Building Information Modeling (BIM) processes, maintaining quality, accuracy, and compliance with project standards.

Software Expertise:

• Utilize advanced software tools such as AutoCAD, REVIT, Naviswork, and BIM 360 to automate repetitive tasks and enhance BIM workflows.

Information Management:

• Oversee the management of the Common Data Environment (CDE) to ensure proper storage, sharing, and updating of project information.

Standards and Compliance:

• Implement and enforce BIM Execution Plans (BEP) and project-specific protocols to ensure compliance with industry standards.
• Facilitate regular coordination meetings, ensuring clear communication regarding changes, updates, and expectations to project teams.

Project Delivery and Performance:

• Ensure the timely and accurate delivery of BIM-related project milestones.
• Track and report on BIM performance metrics, focusing on efficiency and quality.

Coordination of BIM Models:

• Manage and integrate BIM models from various disciplines, utilizing tools like Navisworks or BIM 360 for resolution of conflicts and coordination.

Accountability Outcomes:

• Optimize BIM workflows to improve team proficiency, ensuring a smooth process and timely project delivery.
• Identify and implement opportunities to improve BIM processes and workflows to enhance efficiency and accuracy.

Communication and Training:

• Ensure all team members understand and follow established BIM workflows and standards, providing necessary guidance and training.
• Maintain the integrity and consistency of BIM models throughout the project lifecycle, ensuring they reflect the most accurate and updated information.

Standards Implementation:

• Enforce compliance with the BIM Execution Plan (BEP), project protocols, and industry standards to ensure consistency and quality across all project stages.

Process Optimization:

• Deliver high-quality, clash-free BIM models on time while optimizing workflows for improved team efficiency and model accuracy.

Clash Detection and Resolution:

• Perform clash detection and resolve conflicts between different systems or disciplines within the BIM models to ensure model integration is smooth and optimized.

• Ability to obtain updated soft and technical skills related to the job
• To have a vision and a plan for the career path and how to achieve it.

Delivery:

• Perform the planned activities to meet the operational and development targets as per delivery schedules.
• Utilize resources effectively to achieve objectives within efficient cost and time.
• Provide a periodic report formatted by detailing the deviation and execution of planned tasks.

Problem-Solving:

• Solve any related problems arise and escalate any complex operational issues.

Quality:

• Ensure quality requirements to develop effective quality control and processes including specifications for products or processes or related activities.

Business Process Improvements:

• Coordinate well-defined written systems, policies, procedures, and seek automations opportunities as much as possible.

Compliance:

• Comply to related policy and procedures and work instructions.

Health, Safety and Environment:

• Ensure compliance of relevant safety, quality, and environmental management procedures and controls within defined area of work activity to guarantee safety, legislative compliance, and delivery of high-quality products/services.

Diploma Degree in Architectural Engineering Institute

The Director City Design Coordination will play a critical role within NEOM The LINE’s City Design Integration team, supporting the overall integration of city design activities. Reporting to the Director - Design Coordination, this role focuses on managing design workflows, ensuring collaboration across various disciplines, and helping to deliver a cohesive, high-quality urban environment. You’ll work hands-on with the Architectural and Engineering design teams, ensuring that NEOM’s ambitious vision is executed effectively and to the highest standards.

• Assist the Director - Design Coordination in managing and overseeing the integration of all design efforts across NEOM The LINE, including collaboration with Urban Designers, Neighbourhood Architects and engineers, Infrastructure Engineers, and consultants for critical city assets like basements and technical floors.
• Act as a key point of contact for design teams, facilitating effective communication and coordination to ensure all design components align with NEOM’s overall vision and quality objectives.
• Coordinate the daily activities of various design teams, ensuring that timelines are met, design conflicts are resolved, and the integration process runs smoothly.
• Manage design deliverables, tracking progress, ensuring deadlines are adhered to, and providing feedback to ensure high standards of design and functionality are maintained.
• Support the Director in problem-solving complex design integration challenges, ensuring all city design elements work together both functionally and aesthetically.
• Work closely with internal teams and external consultants to gather design information, facilitate cross-team collaboration, and drive alignment between design and technical requirements.
• Ensure that design processes and outputs are aligned with NEOM’s sustainability, innovation, and quality goals.
• Provide mentorship and guidance to junior team members within City Design Coordination, contributing to a culture of collaboration and excellence.

• 25+ years of experience in architecture, urban design, or a related field, with significant experience managing design coordination on large-scale urban development projects.
• Strong communication and interpersonal skills, with the ability to work effectively across multiple teams and disciplines.
• A solid understanding of urban design principles, infrastructure integration, and public realm development.
• Proven experience managing complex design processes, including tracking deliverables, solving design conflicts, and ensuring alignment across teams.
• Ability to balance day-to-day design management with strategic problem-solving to meet project goals and standards.
• Familiarity with sustainable and innovative urban design practices, along with a commitment to driving design excellence.
• A collaborative approach and strong organizational skills, with the ability to manage multiple priorities and deadlines in a fast-paced environment.

Overview

Headquartered in Riyadh, Saudi Arabia, we operate construction and manufacturing businesses, design & development centers and a host of facilities in the Middle East and other countries. alfanar Construction is classified as a Grade I contractor by the Contractors Classification Committee of the Government of Saudi Arabia. alfanar Building Systems manufactures and markets a variety of building construction products and systems.

The core manufacturing activities of the industries operating under alfanar Building Systems include precast concrete products and architectural elements.

Technical Coordination:

• Coordinate all design and construction deliverables to ensure alignment with project scope, specifications, and client requirements.
• Facilitate effective collaboration between design, engineering, BIM, and construction teams to deliver accurate and timely outputs.

Model Coordination & Quality Control:

• Oversee multidisciplinary coordination between architectural, structural, and MEP teams.
• Conduct model audits and ensure accuracy, consistency, and compliance with BIM standards, LOD, and project requirements.

Quality Assurance and Compliance:

• Review and validate technical submittals, models, and shop drawings for accuracy and compliance with project standards, regulatory codes, and quality procedures.
• Ensure adherence to sustainability, safety, and client-specific requirements where applicable.

Stakeholder Communication:

• Act as the central point of contact between consultants, contractors, and internal teams.
• Facilitate coordination meetings, document decisions, and ensure timely resolution of technical queries.

Issue Tracking and Resolution:

• Administer cloud-based collaboration platforms (e.g., BIM 360, ACC) for document control, file sharing, and version management.
• Track and resolve RFIs, clash reports, and technical issues to avoid project delays.

Documentation and Reporting:

• Maintain updated logs for RFIs, clashes, technical submittals, and coordination issues.
• Prepare dashboards, reports, and meeting minutes to support project reviews, audits, and client presentations.

Standards Development & Performance Monitoring:

• Support the development and implementation of BIM and design coordination standards.
• Monitor departmental performance and provide regular updates and recommendations to senior management.

• Ability to obtain updated soft and technical skills related to the job

Delivery:

• Perform the planned activities to meet the operational and development targets as per delivery schedules.
• Utilize resources effectively to achieve objectives within efficient cost and time.
• Provide a periodic report formatted by detailing the deviation and execution of planned tasks.

Problem-Solving:

• Solve any related problems arise and escalate any complex operational issues.

Quality:

• Ensure quality requirements to develop effective quality control and processes including specifications for products or processes or related activities.

Business Process Improvements:

• Coordinate well-defined written systems, policies, procedures, and seek automations opportunities as much as possible.

Compliance:

• Comply to related policy and procedures and work instructions.

Health, Safety, and Environment:

• Ensure compliance of relevant safety, quality, and environmental management procedures and controls within defined area of work activity to guarantee safety, legislative compliance, and delivery of high-quality products/services.

Bachelor Degree in Civil Engineering or Architectural Engineering

Requisition ID: 22634

Job Country: Saudi Arabia (SA)

Job City: Riyadh

Headquartered in Riyadh, Saudi Arabia, we operate construction and manufacturing businesses, design & development centers and a host of facilities in the Middle East and other countries.

alfanar Building Systems

alfanar Construction is classified as a Grade I contractor by the Contractors Classification Committee of the Government of Saudi Arabia.

alfanar Building Systems manufactures and markets a variety of building construction products and systems.

The core manufacturing activities of the industries operating under alfanar Building Systems are:

• Real estate development
• Façade cladding, glazing systems and architectural aluminum products
• Precast concrete products and architectural elements

Ensure seamless coordination between design, engineering, and all technical discplines team to deliver high-quality, accurate, and fully coordinated technical outputs

Technical Coordination:

• Coordinate all design and construction deliverables to ensure alignment with project scope, specifications, and client requirements.
• Facilitate effective collaboration between design, engineering, BIM, and construction teams to deliver accurate and timely outputs.

Model Coordination & Quality Control:

• Oversee multidisciplinary coordination between architectural, structural, and MEP teams.
• Conduct model audits and ensure accuracy, consistency, and compliance with BIM standards, LOD, and project requirements.

Quality Assurance and Compliance:

• Review and validate technical submittals, models, and shop drawings for accuracy and compliance with project standards, regulatory codes, and quality procedures.
• Ensure adherence to sustainability, safety, and client-specific requirements where applicable.

Stakeholder Communication:

• Act as the central point of contact between consultants, contractors, and internal teams.
• Facilitate coordination meetings, document decisions, and ensure timely resolution of technical queries.

Issue Tracking and Resolution:

• Administer cloud-based collaboration platforms (e.g., BIM 360, ACC) for document control, file sharing, and version management.
• Track and resolve RFIs, clash reports, and technical issues to avoid project delays.

Documentation and Reporting:

• Maintain updated logs for RFIs, clashes, technical submittals, and coordination issues.
• Prepare dashboards, reports, and meeting minutes to support project reviews, audits, and client presentations.

Standards Development & Performance Monitoring:

• Support the development and implementation of BIM and design coordination standards.
• Monitor departmental performance and provide regular updates and recommendations to senior management.

HR Proficiency:

• Ability to obtain updated soft and technical skills related to the job

Delivery:

• Perform the planned activities to meet the operational and development targets as per delivery schedules.
• Utilize resources effectively to achieve objectives within efficient cost and time.
• Provide a periodic report formatted by detailing the deviation and execution of planned tasks.

Problem-Solving:

• Solve any related problems arise and escalate any complex operational issues.

Quality:

• Ensure quality requirements to develop effective quality control and processes including specifications for products or processes or related activities.

Business Process Improvements:

• Coordinate well-defined written systems, policies, procedures, and seek automations opportunities as much as possible.

Compliance:

• Comply to related policy and procedures and work instructions.

Health, Safety, and Environment:

• Ensure compliance of relevant safety, quality, and environmental management procedures and controls within defined area of work activity to guarantee safety, legislative compliance, and delivery of high-quality products/services.

Bachelor Degree in Electrical Engineering or Mechanical Engineering

5 to 10 Years

Compliance, Project Coordination

The Director City Design Coordination will play a critical role within NEOM The LINE's City Design Integration team, supporting the overall integration of city design activities. Reporting to the Director - Design Coordination, this role focuses on managing design workflows, ensuring collaboration across various disciplines, and helping to deliver a cohesive, high-quality urban environment. You'll work hands-on with the Architectural and Engineering design teams, ensuring that NEOM's ambitious vision is executed effectively and to the highest standards.

What You'll Do:

• Assist the Director - Design Coordination in managing and overseeing the integration of all design efforts across NEOM The LINE, including collaboration with Urban Designers, Neighbourhood Architects and engineers, Infrastructure Engineers, and consultants for critical city assets like basements and technical floors
• Act as a key point of contact for design teams, facilitating effective communication and coordination to ensure all design components align with NEOM's overall vision and quality objectives
• Coordinate the daily activities of various design teams, ensuring that timelines are met, design conflicts are resolved, and the integration process runs smoothly
• Manage design deliverables, tracking progress, ensuring deadlines are adhered to, and providing feedback to ensure high standards of design and functionality are maintained
• Support the Director in problem-solving complex design integration challenges, ensuring all city design elements work together both functionally and aesthetically
• Work closely with internal teams and external consultants to gather design information, facilitate cross-team collaboration, and drive alignment between design and technical requirements
• Ensure that design processes and outputs are aligned with NEOM's sustainability, innovation, and quality goals
• Provide mentorship and guidance to junior team members within City Design Coordination, contributing to a culture of collaboration and excellence
  
  

• 25+ years of experience in architecture, urban design, or a related field, with significant experience managing design coordination on large-scale urban development projects
• Strong communication and interpersonal skills, with the ability to work effectively across multiple teams and disciplines
• A solid understanding of urban design principles, infrastructure integration, and public realm development
• Proven experience managing complex design processes, including tracking deliverables, solving design conflicts, and ensuring alignment across teams
• Ability to balance day-to-day design management with strategic problem-solving to meet project goals and standards
• Familiarity with sustainable and innovative urban design practices, along with a commitment to driving design excellence
• A collaborative approach and strong organizational skills, with the ability to manage multiple priorities and deadlines in a fast-paced environment

The Director City Design Coordination will play a critical role within NEOM The LINE’s City Design Integration team, supporting the overall integration of city design activities. Reporting to the Director - Design Coordination, this role focuses on managing design workflows, ensuring collaboration across various disciplines, and helping to deliver a cohesive, high-quality urban environment. You’ll work hands-on with the Architectural and Engineering design teams, ensuring that NEOM’s ambitious vision is executed effectively and to the highest standards.

What You'll Do:

• Assist the Director - Design Coordination in managing and overseeing the integration of all design efforts across NEOM The LINE, including collaboration with Urban Designers, Neighbourhood Architects and engineers, Infrastructure Engineers, and consultants for critical city assets like basements and technical floors.
• Act as a key point of contact for design teams, facilitating effective communication and coordination to ensure all design components align with NEOM’s overall vision and quality objectives.
• Coordinate the daily activities of various design teams, ensuring that timelines are met, design conflicts are resolved, and the integration process runs smoothly.
• Manage design deliverables, tracking progress, ensuring deadlines are adhered to, and providing feedback to ensure high standards of design and functionality are maintained.
• Support the Director in problem-solving complex design integration challenges, ensuring all city design elements work together both functionally and aesthetically.
• Work closely with internal teams and external consultants to gather design information, facilitate cross-team collaboration, and drive alignment between design and technical requirements.
• Ensure that design processes and outputs are aligned with NEOM’s sustainability, innovation, and quality goals.
• Provide mentorship and guidance to junior team members within City Design Coordination, contributing to a culture of collaboration and excellence.

What We’re Looking For:

• 25+ years of experience in architecture, urban design, or a related field, with significant experience managing design coordination on large-scale urban development projects.
• Strong communication and interpersonal skills, with the ability to work effectively across multiple teams and disciplines.
• A solid understanding of urban design principles, infrastructure integration, and public realm development.
• Proven experience managing complex design processes, including tracking deliverables, solving design conflicts, and ensuring alignment across teams.
• Ability to balance day-to-day design management with strategic problem-solving to meet project goals and standards.
• Familiarity with sustainable and innovative urban design practices, along with a commitment to driving design excellence.
• A collaborative approach and strong organizational skills, with the ability to manage multiple priorities and deadlines in a fast-paced environment.