9 Team Collaboration jobs in Saudi Arabia

Senior Collaboration Engineer

New
Giza Systems EG

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Job Description

Assists the Collaboration Team Leader in his technology research with specific and detailed guidance.
- Updates the Collaboration Team leader on the progress of work assigned and prepares and submits weekly progress reports.
- Completes the assigned tasks on time according to projects plans, keeps the assigned projects revenue collection on time.
- Gathers customers’ requirements during project-analysis-phase, prepares requirements document, gets the document reviewed and approved by the Collaboration Solutions Manager before submission to the customer.
- Prepares a design-document according to the requirements analysis done, gets the document reviewed and approved by the Collaboration Solutions Manager before submission to the customer.
- Undertakes the implementation, installation, and customization activities for customer projects as per assignment and guidance from the Collaboration solutions Manager.
- Provides the required technical support during the pre-sales phase aiming at having strong technical offerings, through gathering proper customer requirements, preparing high quality technical proposals, estimating the required professional services, accurately defining project’s scope of work, conducting professional technical presentations, and others.
- Completes personal professional certification and product authorization according to the training programs available through the vendors both on time and according to the plans set by the Collaboration Team Leader.
- Responsible for service level agreements which might include 24 X 7 commitments including the formal vacations in Egypt.
- Follow the standard processes for handling the reported support requests using the corporate support tools such as the corporate contact center.
- Prepares the technical documentation for his area and submits to the Collaboration Team Leader for review and approval.
- Participates in knowledge sharing process through enriching the knowledge base system with the encountered technical incidents resolutions.
- Transfers knowledge to other team members of any related field experience and any training taken through training programs organized by the company.

**Personal Skills**:

- Bachelor of Engineering with a specialization in Communications or Computers
- 4-8 years of experience in a similar position.

**Technical Skills**:

- Contact Center Technology: Cisco, Genesys or Avaya
- Experience with communications protocols such as H323 / SIP / MGCP / SCCP and other audio codecs.
- Knowledge of MSSQL Server
- Knowledge of Microsoft IIS
- Knowledge of Linux
- Experience Supporting Verint Systems
- Verint Call Recording
- Verint Quality Monitoring
- Verint Workforce Management
- Verint Speech Analytics
- Verint Customer Feedback
- Contact Center Technology: Cisco, Genesys or Avaya
- Experience with communications protocols such as H323 / SIP / MGCP / SCCP and other audio codecs.
- Knowledge of MSSQL Server
- Knowledge of Microsoft IIS
- Knowledge of Linux

**Job Details**:
Job Location

Riyadh, Saudi Arabia

Company Industry

System Integrator

Company Type

Employer (Private Sector)

Job Role

Engineering

Job Division

Business Continuity
Technical

Career Level

Mid Career

Years of Experience

Min: 4 Max: 8

Degree

Bachelor's degree
This advertiser has chosen not to accept applicants from your region.

Solutions Engineer - Collaboration - KSA

Cisco Systems

Posted 1 day ago

Job Viewed

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Job Description

Solutions Engineer - Collaboration - KSA

Apply (

  • Location:Riyadh, Saudi Arabia

  • Area of InterestEngineer - Pre Sales and Product Management

  • Job TypeProfessional

  • Technology InterestCollaboration

  • Job Id1439750

Why You'll Love Cisco

We change the World, you will become passionate about your employer and the brand you represent. Everything is converging on the Internet, making networked connections more significant than ever before in our lives. Our employees' groundbreaking ideas impact everything. Here, that means we take creative ideas from the drawing board to dynamic solutions that have real world impact. You'll collaborate with Cisco leaders, partner with mentors, and develop incredible relationships with colleagues who share your interest in connecting the unconnected. You'll be part a team that cares about its customers, enjoys having fun, and you'll take part in changing the lives of those in our local communities. Come prepared to be encouraged and inspired.

What You’ll Do

As an SE, Collaboration (Solutions Engineer), your primary responsibility is to provide technical guidance and sales support on the Cisco Collaboration Portfolio. You will have expertise around Cisco’s entire Collaboration Portfolio with an emphasis on the Webex SaaS solutions. You will engage with customers and explain how Cisco Collaboration technical solutions can be applied to solve business problems and speak the languages of business and technical decision makers alike.

Key Responsibilities:

  • Collaboration SaaS Solution and Architectural Selling

  • Explain the elements of the Cisco Collaboration SaaS solutions and architecture and how they're interconnected with all elements of the Cisco portfolio, ensuring that the features and benefits of Cisco technology are understood and valued by Customers.

  • Deliver demonstrations and technical proof of concepts for customers to show the value of the Cisco Collaboration portfolio.

  • Help partner technical sales teams design innovative architectural solutions that drive strategic objectives and help differentiate partner offerings.

  • Ensure the detailed features, functionality and architectural impact of Cisco technology in your designs and proposals are understood, valued and communicated.

  • Travel will be a requirement of this job. Escorting customers to EBC’s, attending conferences, meeting customers in person, traveling to Collab BU locations globally.

Who You’ll Work With

In this role, you will partner with the Collaboration Account Execustive in the field, as well as the Account Manager/Systems Engineering teams for specific customers. You will work with other Cisco Specialist SEs across areas such as Security and Enterprise Networking and business units to deliver a Cisco solution for our customers.

You will also engage directly with Cisco customers and partners to deliver innovations and enable an integrated work experience using Cisco Collaboration solutions.

Who You Are

  • You have a university degree in a technical discipline or equivalent

  • You have at least 5 years of experience in the Collaboration field (Calling, Meeting, Messaging & Contact Center) or in a SaaS sales engineering role

  • You have at least 4 years of Pre-Sales /Systems Engineer experience.

  • You have deep understanding of Webex workloads.

  • You’re able to maintain up to date Cisco product knowledge.

  • You invest time in learning about technology shifts and communicate the relevant aspects to customers and partners.

  • You prioritize personal and organizational development.

  • You’re able to maintain personal organization and time management.

  • You’re attentive to details and always follow-up.

  • You possess and further develop strong presentation skills.

  • You strive to flexibly to achieve your goals using the various internal and external resources available.

  • You have a deep technical acumen and foundational knowledge of relevant Collaboration technology. A CCIE certification is a strong plus.

  • Customer experience or contact center background preferred.

  • Having knowledge of Cisco Internetworking equipment would be beneficial.

  • Having knowledge of Cisco DevNet and relevant API integration of Cisco and other collaboration platforms is a plus.

  • English, and Arabic speaking is a must.

We Are Cisco

#WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference. Here’s how we do it.

We embrace digital, and help our customers implement change in their digital businesses. Some may think we’re “old” (40 years strong!) and only about hardware, but we’re also a software company. And a security company. An AI/Machine Learning company. We even invented an intuitive network that adapts, predicts, learns and protects. No other company can do what we do – you can’t put us in a box!

But “Digital Transformation” is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.)

Day to day, we focus on the give and take. We give our best, we give our egos a break and we give of ourselves (because giving back is built into our DNA.) We take accountability, we take bold steps, and we take difference to heart. Because without diversity of thought and a commitment to equality for all, there is no moving forward.

Message to applicants applying to work in the U.S. and/or Canada:

When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees haveaccess ( to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings.

Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday (for non-exempt employees), plus a day off for their birthday. Non-Exempt new hires accrue up to 16 days of vacation time off each year, at a rate of 4.92 hours per pay period. Exempt new hires participate in Cisco’s flexible Vacation Time Off policy, which does not place a defined limit on how much vacation time eligible employees may use, but is subject to availability and some business limitations. All new hires are eligible for Sick Time Off subject to Cisco’s Sick Time Off Policy and will have eighty (80) hours of sick time off provided on their hire date and on January 1st of each year thereafter. Up to 80 hours of unused sick time will be carried forward from one calendar year to the next such that the maximum number of sick time hours an employee may have available is 160 hours. Employees in Illinois have a unique time off program designed specifically with local requirements in mind. All employees also have access to paid time away to deal with critical or emergency issues. We offer additional paid time to volunteer and give back to the community.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows:

.75% of incentive target for each 1% of revenue attainment up to 50% of quota;

1.5% of incentive target for each 1% of attainment between 50% and 75%;

1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.

Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

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This advertiser has chosen not to accept applicants from your region.

Solutions Engineer - Collaboration - KSA

Riyadh, Riyadh Cisco

Posted 11 days ago

Job Viewed

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Job Description

Solutions Engineer - Collaboration - KSA

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Solutions Engineer - Collaboration - KSA

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Why You'll Love Cisco

We change the World, you will become passionate about your employer and the brand you represent. Everything is converging on the Internet, making networked connections more significant than ever before in our lives. Our employees' groundbreaking ideas impact everything. Here, that means we take creative ideas from the drawing board to dynamic solutions that have real world impact. You'll collaborate with Cisco leaders, partner with mentors, and develop incredible relationships with colleagues who share your interest in connecting the unconnected. You'll be part a team that cares about its customers, enjoys having fun, and you'll take part in changing the lives of those in our local communities. Come prepared to be encouraged and inspired.

Why You'll Love Cisco

We change the World, you will become passionate about your employer and the brand you represent. Everything is converging on the Internet, making networked connections more significant than ever before in our lives. Our employees' groundbreaking ideas impact everything. Here, that means we take creative ideas from the drawing board to dynamic solutions that have real world impact. You'll collaborate with Cisco leaders, partner with mentors, and develop incredible relationships with colleagues who share your interest in connecting the unconnected. You'll be part a team that cares about its customers, enjoys having fun, and you'll take part in changing the lives of those in our local communities. Come prepared to be encouraged and inspired.

What You’ll Do

As an SE, Collaboration (Solutions Engineer), your primary responsibility is to provide technical guidance and sales support on the Cisco Collaboration Portfolio. You will have expertise around Cisco’s entire Collaboration Portfolio with an emphasis on the Webex SaaS solutions. You will engage with customers and explain how Cisco Collaboration technical solutions can be applied to solve business problems and speak the languages of business and technical decision makers alike.

Key Responsibilities:

  • Collaboration SaaS Solution and Architectural Selling
  • Explain the elements of the Cisco Collaboration SaaS solutions and architecture and how they're interconnected with all elements of the Cisco portfolio, ensuring that the features and benefits of Cisco technology are understood and valued by Customers.
  • Deliver demonstrations and technical proof of concepts for customers to show the value of the Cisco Collaboration portfolio.
  • Help partner technical sales teams design innovative architectural solutions that drive strategic objectives and help differentiate partner offerings.
  • Ensure the detailed features, functionality and architectural impact of Cisco technology in your designs and proposals are understood, valued and communicated.
  • Travel will be a requirement of this job. Escorting customers to EBC’s, attending conferences, meeting customers in person, traveling to Collab BU locations globally.

Who You’ll Work With

In this role, you will partner with the Collaboration Account Execustive in the field, as well as the Account Manager/Systems Engineering teams for specific customers. You will work with other Cisco Specialist SEs across areas such as Security and Enterprise Networking and business units to deliver a Cisco solution for our customers.

You will also engage directly with Cisco customers and partners to deliver innovations and enable an integrated work experience using Cisco Collaboration solutions.

Who You Are

  • You have a university degree in a technical discipline or equivalent
  • You have at least 5 years of experience in the Collaboration field (Calling, Meeting, Messaging & Contact Center) or in a SaaS sales engineering role
  • You have at least 4 years of Pre-Sales /Systems Engineer experience.
  • You have deep understanding of Webex workloads.
  • You’re able to maintain up to date Cisco product knowledge.
  • You invest time in learning about technology shifts and communicate the relevant aspects to customers and partners.
  • You prioritize personal and organizational development.
  • You’re able to maintain personal organization and time management.
  • You’re attentive to details and always follow-up.
  • You possess and further develop strong presentation skills.
  • You strive to flexibly to achieve your goals using the various internal and external resources available.
  • You have a deep technical acumen and foundational knowledge of relevant Collaboration technology. A CCIE certification is a strong plus.
  • Customer experience or contact center background preferred.
  • Having knowledge of Cisco Internetworking equipment would be beneficial.
  • Having knowledge of Cisco DevNet and relevant API integration of Cisco and other collaboration platforms is a plus.
  • English, and Arabic speaking is a must.

We Are Cisco

#WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference. Here’s how we do it.

We embrace digital, and help our customers implement change in their digital businesses. Some may think we’re “old” (40 years strong!) and only about hardware, but we’re also a software company. And a security company. An AI/Machine Learning company. We even invented an intuitive network that adapts, predicts, learns and protects. No other company can do what we do – you can’t put us in a box!

But “Digital Transformation” is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.)

Day to day, we focus on the give and take. We give our best, we give our egos a break and we give of ourselves (because giving back is built into our DNA.) We take accountability, we take bold steps, and we take difference to heart. Because without diversity of thought and a commitment to equality for all, there is no moving forward.

Seniority level
  • Seniority level Not Applicable
Employment type
  • Employment type Full-time
Job function
  • Industries Computer Hardware Manufacturing, Software Development, and Computer Networking Products

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Solutions Engineer - Collaboration - KSA

Riyadh, Riyadh Cisco Systems, Inc.

Posted 11 days ago

Job Viewed

Tap Again To Close

Job Description

Solutions Engineer - Collaboration - KSA

Location:

Area of Interest

Engineer - Pre Sales and Product Management

Job Type

Professional

Job Id

1439750

Why You'll Love Cisco

We change the World, you will become passionate about your employer and the brand you represent. Everything is converging on the Internet, making networked connections more significant than ever before in our lives. Our employees' groundbreaking ideas impact everything. Here, that means we take creative ideas from the drawing board to dynamic solutions that have real world impact. You'll collaborate with Cisco leaders, partner with mentors, and develop incredible relationships with colleagues who share your interest in connecting the unconnected. You'll be part a team that cares about its customers, enjoys having fun, and you'll take part in changing the lives of those in our local communities. Come prepared to be encouraged and inspired.

What You’ll Do

As an SE, Collaboration (Solutions Engineer), your primary responsibility is to provide technical guidance and sales support on the Cisco Collaboration Portfolio. You will have expertise around Cisco’s entire Collaboration Portfolio with an emphasis on the Webex SaaS solutions. You will engage with customers and explain how Cisco Collaboration technical solutions can be applied to solve business problems and speak the languages of business and technical decision makers alike.

Key Responsibilities:

  • Collaboration SaaS Solution and Architectural Selling
  • Explain the elements of the Cisco Collaboration SaaS solutions and architecture and how they're interconnected with all elements of the Cisco portfolio, ensuring that the features and benefits of Cisco technology are understood and valued by Customers.
  • Deliver demonstrations and technical proof of concepts for customers to show the value of the Cisco Collaboration portfolio.
  • Help partner technical sales teams design innovative architectural solutions that drive strategic objectives and help differentiate partner offerings.
  • Ensure the detailed features, functionality and architectural impact of Cisco technology in your designs and proposals are understood, valued and communicated.
  • Travel will be a requirement of this job. Escorting customers to EBC’s, attending conferences, meeting customers in person, traveling to Collab BU locations globally.

Who You’ll Work With

In this role, you will partner with the Collaboration Account Executive in the field, as well as the Account Manager/Systems Engineering teams for specific customers. You will work with other Cisco Specialist SEs across areas such as Security and Enterprise Networking and business units to deliver a Cisco solution for our customers.

You will also engage directly with Cisco customers and partners to deliver innovations and enable an integrated work experience using Cisco Collaboration solutions.

Who You Are

  • You have a university degree in a technical discipline or equivalent
  • You have at least 5 years of experience in the Collaboration field (Calling, Meeting, Messaging & Contact Center) or in a SaaS sales engineering role
  • You have at least 4 years of Pre-Sales /Systems Engineer experience.
  • You have deep understanding of Webex workloads.
  • You’re able to maintain up to date Cisco product knowledge.
  • You invest time in learning about technology shifts and communicate the relevant aspects to customers and partners.
  • You prioritize personal and organizational development.
  • You’re able to maintain personal organization and time management.
  • You’re attentive to details and always follow-up.
  • You possess and further develop strong presentation skills.
  • You strive to flexibly to achieve your goals using the various internal and external resources available.
  • You have a deep technical acumen and foundational knowledge of relevant Collaboration technology. A CCIE certification is a strong plus.
  • Customer experience or contact center background preferred.
  • Having knowledge of Cisco Internetworking equipment would be beneficial.
  • Having knowledge of Cisco DevNet and relevant API integration of Cisco and other collaboration platforms is a plus.
  • English, and Arabic speaking is a must.

We Are Cisco

#WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference. Here’s how we do it.

We embrace digital, and help our customers implement change in their digital businesses. Some may think we’re “old” (40 years strong!) and only about hardware, but we’re also a software company. And a security company. An AI/Machine Learning company. We even invented an intuitive network that adapts, predicts, learns and protects. No other company can do what we do – you can’t put us in a box!

But “Digital Transformation” is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.)

Day to day, we focus on the give and take. We give our best, we give our egos a break and we give of ourselves (because giving back is built into our DNA.) We take accountability, we take bold steps, and we take difference to heart. Because without diversity of thought and a commitment to equality for all, there is no moving forward.

#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.

Solutions Engineer - Collaboration - KSA

Riyadh, Riyadh Cisco Systems, Inc.

Posted 11 days ago

Job Viewed

Tap Again To Close

Job Description

Solutions Engineer - Collaboration - KSA

Location: KSA

Area of Interest: Engineer - Pre Sales and Product Management

Job Type: Professional

Job Id: 1439750

Why You'll Love Cisco

We change the World, you will become passionate about your employer and the brand you represent. Our employees' groundbreaking ideas impact everything. Here, that means we take creative ideas from the drawing board to dynamic solutions that have real world impact. You'll collaborate with Cisco leaders, partner with mentors, and develop incredible relationships with colleagues who share your interest in connecting the unconnected.

What You’ll Do

As an SE, Collaboration (Solutions Engineer), your primary responsibility is to provide technical guidance and sales support on the Cisco Collaboration Portfolio. You will have expertise around Cisco’s entire Collaboration Portfolio with an emphasis on the Webex SaaS solutions.

Key Responsibilities:

  • Collaboration SaaS Solution and Architectural Selling
  • Explain the elements of the Cisco Collaboration SaaS solutions and architecture.
  • Deliver demonstrations and technical proof of concepts for customers.
  • Help partner technical sales teams design innovative architectural solutions.
  • Ensure the detailed features, functionality and architectural impact of Cisco technology are understood.
  • Travel will be a requirement of this job.

Who You’ll Work With

In this role, you will partner with the Collaboration Account Executive and work with other Cisco Specialist SEs across areas such as Security and Enterprise Networking.

Who You Are

  • You have a university degree in a technical discipline or equivalent.
  • You have at least 5 years of experience in the Collaboration field or in a SaaS sales engineering role.
  • You have at least 4 years of Pre-Sales /Systems Engineer experience.
  • You have deep understanding of Webex workloads.
  • You’re able to maintain up to date Cisco product knowledge.
  • You invest time in learning about technology shifts.
  • You prioritize personal and organizational development.
  • You’re able to maintain personal organization and time management.
  • You’re attentive to details and always follow-up.
  • You possess strong presentation skills.
  • You have a deep technical acumen and foundational knowledge of relevant Collaboration technology.
  • Customer experience or contact center background preferred.
  • Knowledge of Cisco Internetworking equipment is beneficial.
  • Knowledge of Cisco DevNet and relevant API integration is a plus.
  • English and Arabic speaking is a must.

We Are Cisco

#WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference.

#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.

Solutions Engineer - Collaboration - KSA

Riyadh, Riyadh Cisco Systems, Inc.

Posted today

Job Viewed

Tap Again To Close

Job Description

Solutions Engineer - Collaboration - KSA

Location: KSA

Area of Interest: Engineer - Pre Sales and Product Management

Job Type: Professional

Job Id: 1439750

Why You'll Love Cisco

We change the World, you will become passionate about your employer and the brand you represent. Our employees' groundbreaking ideas impact everything. Here, that means we take creative ideas from the drawing board to dynamic solutions that have real world impact. You'll collaborate with Cisco leaders, partner with mentors, and develop incredible relationships with colleagues who share your interest in connecting the unconnected.

What You’ll Do

As an SE, Collaboration (Solutions Engineer), your primary responsibility is to provide technical guidance and sales support on the Cisco Collaboration Portfolio. You will have expertise around Cisco’s entire Collaboration Portfolio with an emphasis on the Webex SaaS solutions.

Key Responsibilities:

  • Collaboration SaaS Solution and Architectural Selling
  • Explain the elements of the Cisco Collaboration SaaS solutions and architecture.
  • Deliver demonstrations and technical proof of concepts for customers.
  • Help partner technical sales teams design innovative architectural solutions.
  • Ensure the detailed features, functionality and architectural impact of Cisco technology are understood.
  • Travel will be a requirement of this job.

Who You’ll Work With

In this role, you will partner with the Collaboration Account Executive and work with other Cisco Specialist SEs across areas such as Security and Enterprise Networking.

Who You Are

  • You have a university degree in a technical discipline or equivalent.
  • You have at least 5 years of experience in the Collaboration field or in a SaaS sales engineering role.
  • You have at least 4 years of Pre-Sales /Systems Engineer experience.
  • You have deep understanding of Webex workloads.
  • You’re able to maintain up to date Cisco product knowledge.
  • You invest time in learning about technology shifts.
  • You prioritize personal and organizational development.
  • You’re able to maintain personal organization and time management.
  • You’re attentive to details and always follow-up.
  • You possess strong presentation skills.
  • You have a deep technical acumen and foundational knowledge of relevant Collaboration technology.
  • Customer experience or contact center background preferred.
  • Knowledge of Cisco Internetworking equipment is beneficial.
  • Knowledge of Cisco DevNet and relevant API integration is a plus.
  • English and Arabic speaking is a must.

We Are Cisco

#WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference.

#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.

Solutions Engineer - Collaboration - KSA

Al Kharj, Riyadh Cisco Systems

Posted today

Job Viewed

Tap Again To Close

Job Description

Solutions Engineer - Collaboration - KSA

Apply (

  • Location:Riyadh, Saudi Arabia

  • Area of InterestEngineer - Pre Sales and Product Management

  • Job TypeProfessional

  • Technology InterestCollaboration

  • Job Id1439750

Why You'll Love Cisco

We change the World, you will become passionate about your employer and the brand you represent. Everything is converging on the Internet, making networked connections more significant than ever before in our lives. Our employees' groundbreaking ideas impact everything. Here, that means we take creative ideas from the drawing board to dynamic solutions that have real world impact. You'll collaborate with Cisco leaders, partner with mentors, and develop incredible relationships with colleagues who share your interest in connecting the unconnected. You'll be part a team that cares about its customers, enjoys having fun, and you'll take part in changing the lives of those in our local communities. Come prepared to be encouraged and inspired.

What You’ll Do

As an SE, Collaboration (Solutions Engineer), your primary responsibility is to provide technical guidance and sales support on the Cisco Collaboration Portfolio. You will have expertise around Cisco’s entire Collaboration Portfolio with an emphasis on the Webex SaaS solutions. You will engage with customers and explain how Cisco Collaboration technical solutions can be applied to solve business problems and speak the languages of business and technical decision makers alike.

Key Responsibilities:

  • Collaboration SaaS Solution and Architectural Selling

  • Explain the elements of the Cisco Collaboration SaaS solutions and architecture and how they're interconnected with all elements of the Cisco portfolio, ensuring that the features and benefits of Cisco technology are understood and valued by Customers.

  • Deliver demonstrations and technical proof of concepts for customers to show the value of the Cisco Collaboration portfolio.

  • Help partner technical sales teams design innovative architectural solutions that drive strategic objectives and help differentiate partner offerings.

  • Ensure the detailed features, functionality and architectural impact of Cisco technology in your designs and proposals are understood, valued and communicated.

  • Travel will be a requirement of this job. Escorting customers to EBC’s, attending conferences, meeting customers in person, traveling to Collab BU locations globally.

Who You’ll Work With

In this role, you will partner with the Collaboration Account Execustive in the field, as well as the Account Manager/Systems Engineering teams for specific customers. You will work with other Cisco Specialist SEs across areas such as Security and Enterprise Networking and business units to deliver a Cisco solution for our customers.

You will also engage directly with Cisco customers and partners to deliver innovations and enable an integrated work experience using Cisco Collaboration solutions.

Who You Are

  • You have a university degree in a technical discipline or equivalent

  • You have at least 5 years of experience in the Collaboration field (Calling, Meeting, Messaging & Contact Center) or in a SaaS sales engineering role

  • You have at least 4 years of Pre-Sales /Systems Engineer experience.

  • You have deep understanding of Webex workloads.

  • You’re able to maintain up to date Cisco product knowledge.

  • You invest time in learning about technology shifts and communicate the relevant aspects to customers and partners.

  • You prioritize personal and organizational development.

  • You’re able to maintain personal organization and time management.

  • You’re attentive to details and always follow-up.

  • You possess and further develop strong presentation skills.

  • You strive to flexibly to achieve your goals using the various internal and external resources available.

  • You have a deep technical acumen and foundational knowledge of relevant Collaboration technology. A CCIE certification is a strong plus.

  • Customer experience or contact center background preferred.

  • Having knowledge of Cisco Internetworking equipment would be beneficial.

  • Having knowledge of Cisco DevNet and relevant API integration of Cisco and other collaboration platforms is a plus.

  • English, and Arabic speaking is a must.

We Are Cisco

#WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference. Here’s how we do it.

We embrace digital, and help our customers implement change in their digital businesses. Some may think we’re “old” (40 years strong!) and only about hardware, but we’re also a software company. And a security company. An AI/Machine Learning company. We even invented an intuitive network that adapts, predicts, learns and protects. No other company can do what we do – you can’t put us in a box!

But “Digital Transformation” is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.)

Day to day, we focus on the give and take. We give our best, we give our egos a break and we give of ourselves (because giving back is built into our DNA.) We take accountability, we take bold steps, and we take difference to heart. Because without diversity of thought and a commitment to equality for all, there is no moving forward.

Message to applicants applying to work in the U.S. and/or Canada:

When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees haveaccess ( to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings.

Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday (for non-exempt employees), plus a day off for their birthday. Non-Exempt new hires accrue up to 16 days of vacation time off each year, at a rate of 4.92 hours per pay period. Exempt new hires participate in Cisco’s flexible Vacation Time Off policy, which does not place a defined limit on how much vacation time eligible employees may use, but is subject to availability and some business limitations. All new hires are eligible for Sick Time Off subject to Cisco’s Sick Time Off Policy and will have eighty (80) hours of sick time off provided on their hire date and on January 1st of each year thereafter. Up to 80 hours of unused sick time will be carried forward from one calendar year to the next such that the maximum number of sick time hours an employee may have available is 160 hours. Employees in Illinois have a unique time off program designed specifically with local requirements in mind. All employees also have access to paid time away to deal with critical or emergency issues. We offer additional paid time to volunteer and give back to the community.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows:

.75% of incentive target for each 1% of revenue attainment up to 50% of quota;

1.5% of incentive target for each 1% of attainment between 50% and 75%;

1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.

Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

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This advertiser has chosen not to accept applicants from your region.
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Solutions Engineer - Collaboration - KSA

Riyadh, Riyadh Cisco Systems, Inc.

Posted today

Job Viewed

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Job Description

Solutions Engineer - Collaboration - KSA

Location:

Area of Interest

Engineer - Pre Sales and Product Management

Job Type

Professional

Job Id

1439750

Why You'll Love Cisco

We change the World, you will become passionate about your employer and the brand you represent. Everything is converging on the Internet, making networked connections more significant than ever before in our lives. Our employees' groundbreaking ideas impact everything. Here, that means we take creative ideas from the drawing board to dynamic solutions that have real world impact. You'll collaborate with Cisco leaders, partner with mentors, and develop incredible relationships with colleagues who share your interest in connecting the unconnected. You'll be part a team that cares about its customers, enjoys having fun, and you'll take part in changing the lives of those in our local communities. Come prepared to be encouraged and inspired.

What You’ll Do

As an SE, Collaboration (Solutions Engineer), your primary responsibility is to provide technical guidance and sales support on the Cisco Collaboration Portfolio. You will have expertise around Cisco’s entire Collaboration Portfolio with an emphasis on the Webex SaaS solutions. You will engage with customers and explain how Cisco Collaboration technical solutions can be applied to solve business problems and speak the languages of business and technical decision makers alike.

Key Responsibilities:

  • Collaboration SaaS Solution and Architectural Selling
  • Explain the elements of the Cisco Collaboration SaaS solutions and architecture and how they're interconnected with all elements of the Cisco portfolio, ensuring that the features and benefits of Cisco technology are understood and valued by Customers.
  • Deliver demonstrations and technical proof of concepts for customers to show the value of the Cisco Collaboration portfolio.
  • Help partner technical sales teams design innovative architectural solutions that drive strategic objectives and help differentiate partner offerings.
  • Ensure the detailed features, functionality and architectural impact of Cisco technology in your designs and proposals are understood, valued and communicated.
  • Travel will be a requirement of this job. Escorting customers to EBC’s, attending conferences, meeting customers in person, traveling to Collab BU locations globally.

Who You’ll Work With

In this role, you will partner with the Collaboration Account Executive in the field, as well as the Account Manager/Systems Engineering teams for specific customers. You will work with other Cisco Specialist SEs across areas such as Security and Enterprise Networking and business units to deliver a Cisco solution for our customers.

You will also engage directly with Cisco customers and partners to deliver innovations and enable an integrated work experience using Cisco Collaboration solutions.

Who You Are

  • You have a university degree in a technical discipline or equivalent
  • You have at least 5 years of experience in the Collaboration field (Calling, Meeting, Messaging & Contact Center) or in a SaaS sales engineering role
  • You have at least 4 years of Pre-Sales /Systems Engineer experience.
  • You have deep understanding of Webex workloads.
  • You’re able to maintain up to date Cisco product knowledge.
  • You invest time in learning about technology shifts and communicate the relevant aspects to customers and partners.
  • You prioritize personal and organizational development.
  • You’re able to maintain personal organization and time management.
  • You’re attentive to details and always follow-up.
  • You possess and further develop strong presentation skills.
  • You strive to flexibly to achieve your goals using the various internal and external resources available.
  • You have a deep technical acumen and foundational knowledge of relevant Collaboration technology. A CCIE certification is a strong plus.
  • Customer experience or contact center background preferred.
  • Having knowledge of Cisco Internetworking equipment would be beneficial.
  • Having knowledge of Cisco DevNet and relevant API integration of Cisco and other collaboration platforms is a plus.
  • English, and Arabic speaking is a must.

We Are Cisco

#WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference. Here’s how we do it.

We embrace digital, and help our customers implement change in their digital businesses. Some may think we’re “old” (40 years strong!) and only about hardware, but we’re also a software company. And a security company. An AI/Machine Learning company. We even invented an intuitive network that adapts, predicts, learns and protects. No other company can do what we do – you can’t put us in a box!

But “Digital Transformation” is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.)

Day to day, we focus on the give and take. We give our best, we give our egos a break and we give of ourselves (because giving back is built into our DNA.) We take accountability, we take bold steps, and we take difference to heart. Because without diversity of thought and a commitment to equality for all, there is no moving forward.

#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.

Solutions Engineer - Collaboration - KSA

Riyadh, Riyadh Cisco

Posted 4 days ago

Job Viewed

Tap Again To Close

Job Description

Solutions Engineer - Collaboration - KSA
Apply ( Location:Riyadh, Saudi Arabia
+ Area of InterestEngineer - Pre Sales and Product Management
+ Job TypeProfessional
+ Technology InterestCollaboration
+ Job Id1439750
**Why You'll Love Cisco**
We change the World, you will become passionate about your employer and the brand you represent. Everything is converging on the Internet, making networked connections more significant than ever before in our lives. Our employees' groundbreaking ideas impact everything. Here, that means we take creative ideas from the drawing board to dynamic solutions that have real world impact. You'll collaborate with Cisco leaders, partner with mentors, and develop incredible relationships with colleagues who share your interest in connecting the unconnected. You'll be part a team that cares about its customers, enjoys having fun, and you'll take part in changing the lives of those in our local communities. Come prepared to be encouraged and inspired.
**What You'll Do**
As an SE, Collaboration (Solutions Engineer), your primary responsibility is to provide technical guidance and sales support on the Cisco Collaboration Portfolio. You will have expertise around Cisco's entire Collaboration Portfolio with an emphasis on the Webex SaaS solutions. You will engage with customers and explain how Cisco Collaboration technical solutions can be applied to solve business problems and speak the languages of business and technical decision makers alike.
Key Responsibilities:
+ Collaboration SaaS Solution and Architectural Selling
+ Explain the elements of the Cisco Collaboration SaaS solutions and architecture and how they're interconnected with all elements of the Cisco portfolio, ensuring that the features and benefits of Cisco technology are understood and valued by Customers.
+ Deliver demonstrations and technical proof of concepts for customers to show the value of the Cisco Collaboration portfolio.
+ Help partner technical sales teams design innovative architectural solutions that drive strategic objectives and help differentiate partner offerings.
+ Ensure the detailed features, functionality and architectural impact of Cisco technology in your designs and proposals are understood, valued and communicated.
+ Travel will be a requirement of this job. Escorting customers to EBC's, attending conferences, meeting customers in person, traveling to Collab BU locations globally.
**Who You'll Work With**
In this role, you will partner with the Collaboration Account Execustive in the field, as well as the Account Manager/Systems Engineering teams for specific customers. You will work with other Cisco Specialist SEs across areas such as Security and Enterprise Networking and business units to deliver a Cisco solution for our customers.
You will also engage directly with Cisco customers and partners to deliver innovations and enable an integrated work experience using Cisco Collaboration solutions.
**Who You Are**
+ You have a university degree in a technical discipline or equivalent
+ You have at least 5 years of experience in the Collaboration field (Calling, Meeting, Messaging & Contact Center) or in a SaaS sales engineering role
+ You have at least 4 years of Pre-Sales /Systems Engineer experience.
+ You have deep understanding of Webex workloads.
+ You're able to maintain up to date Cisco product knowledge.
+ You invest time in learning about technology shifts and communicate the relevant aspects to customers and partners.
+ You prioritize personal and organizational development.
+ You're able to maintain personal organization and time management.
+ You're attentive to details and always follow-up.
+ You possess and further develop strong presentation skills.
+ You strive to flexibly to achieve your goals using the various internal and external resources available.
+ You have a deep technical acumen and foundational knowledge of relevant Collaboration technology. A CCIE certification is a strong plus.
+ Customer experience or contact center background preferred.
+ Having knowledge of Cisco Internetworking equipment would be beneficial.
+ Having knowledge of Cisco DevNet and relevant API integration of Cisco and other collaboration platforms is a plus.
+ English, and Arabic speaking is a must.
**We Are Cisco**
#WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference. Here's how we do it.
We embrace digital, and help our customers implement change in their digital businesses. Some may think we're "old" (40 years strong!) and only about hardware, but we're also a software company. And a security company. An AI/Machine Learning company. We even invented an intuitive network that adapts, predicts, learns and protects. No other company can do what we do - you can't put us in a box!
But "Digital Transformation" is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.)
Day to day, we focus on the give and take. We give our best, we give our egos a break and we give of ourselves (because giving back is built into our DNA.) We take accountability, we take bold steps, and we take difference to heart. Because without diversity of thought and a commitment to equality for all, there is no moving forward.
**Message to applicants applying to work in the U.S. and/or Canada:**
When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.
U.S. employees haveaccess ( to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings.
Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday (for non-exempt employees), plus a day off for their birthday. Non-Exempt new hires accrue up to 16 days of vacation time off each year, at a rate of 4.92 hours per pay period. Exempt new hires participate in Cisco's flexible Vacation Time Off policy, which does not place a defined limit on how much vacation time eligible employees may use, but is subject to availability and some business limitations. All new hires are eligible for Sick Time Off subject to Cisco's Sick Time Off Policy and will have eighty (80) hours of sick time off provided on their hire date and on January 1st of each year thereafter. Up to 80 hours of unused sick time will be carried forward from one calendar year to the next such that the maximum number of sick time hours an employee may have available is 160 hours. Employees in Illinois have a unique time off program designed specifically with local requirements in mind. All employees also have access to paid time away to deal with critical or emergency issues. We offer additional paid time to volunteer and give back to the community.
Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows:
.75% of incentive target for each 1% of revenue attainment up to 50% of quota;
1.5% of incentive target for each 1% of attainment between 50% and 75%;
1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.
For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.
Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.
Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.
This advertiser has chosen not to accept applicants from your region.
 

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