16 Team Collaboration jobs in Saudi Arabia

About Us

SamaWave is a solutions provider based in Jeddah, Saudi Arabia. We specialize in empowering companies' communication capabilities to enhance user experiences and maximize employee satisfaction across all levels within an organization.

Role Summary

The Network & Collaboration Engineer
 will be responsible for designing, implementing, managing, and supporting network and communication systems for SamaWave and its clients. This includes 
network infrastructure, unified communications, video conferencing, and collaboration tools
, ensuring seamless connectivity, security, and performance across all environments.

This role requires a mix of 
technical expertise, project management skills, and customer service excellence
, with the ability to translate business needs into effective IT solutions.

Key Responsibilities

Network Infrastructure & Security

• Design, deploy, and maintain 
  LAN, WAN, WLAN, and VPN
   infrastructure across multiple sites.
• Configure and manage 
  routers, switches, access points, and firewalls
   (Cisco, Meraki, Fortinet, etc.).
• Implement and maintain 
  network security policies, ACLs, and encryption standards
  .
• Monitor, troubleshoot, and optimize network performance, ensuring high availability and reliability.
• Perform regular 
  backup, redundancy, and disaster recovery planning
  .

Collaboration & Unified Communication

• Design, deploy, manage, and troubleshoot 
  VoIP and IP telephony systems
   (Cisco Call Manager, and similar).
• Integrate collaboration systems with 
  Active Directory and identity management platforms
  .
• Maintain service uptime and performance for unified communication platforms.

Systems Integration & Support

• Work closely with other teams to ensure seamless 
  system and application integration
  .
• Participate in 
  IT infrastructure projects
  , from planning to post-deployment support.
• Provide 
  Level 2/3 technical support
   for network and communication-related incidents.
• Analyze system logs, network data, and performance metrics to proactively prevent issues.
• Maintain detailed documentation including 
  network diagrams, configurations, and inventories
  .

Project Management & Client Engagement

• Assist in developing 
  technical proposals and network design documents
   for clients.
• Lead or support client implementation projects, ensuring timely and successful delivery.
• Conduct 
  site surveys
  , feasibility assessments, and capacity planning.
• Communicate effectively with clients, vendors, and internal teams throughout project lifecycle.
• Provide 
  training and technical handover sessions
   to clients and end-users.
• Stay updated with emerging technologies in networking, collaboration, and cloud integration.

Requirements

Qualifications

• Bachelor's degree in 
  Computer Engineering, Network Engineering, or Information Technology
  .
• Minimum 
  3–5 years
   of hands-on experience in network implementation, deployment , management, and collaboration systems.
• Practical knowledge of 
  Cisco Collaboration systems, Fortinet , Meraki,
• Strong understanding of TCP/IP, VLANs, routing, switching, DNS, DHCP, QoS, and VPN technologies
  .
• Experience with 
  Cisco, Fortinet, Sophos, PaloAlto, etc
  .
• Certifications such as 
  CCNA, CCNP, Fortinet NSE, CCNA voice
   are a plus.
• Excellent problem-solving and communication skills in both 
  Arabic and English
  .
• Strong organizational skills, with the ability to manage multiple projects and priorities.

Plus skills:

• Conduct 
  vulnerability assessments
   and ensure compliance with security best practices.
• Support 
  cloud networking integrations
   for Azure, AWS, and hybrid environments.
• Configure and support 
  Microsoft Teams, Exchange Online, and Office 365 collaboration tools
  .

· Other knowledge, Additional Competencies:

o Willingness to upskill as required by the tasks to be performed.

o Good reporting and documentation skills.

o Troubleshooting and problem-solving skills.

o Being client service-oriented.

Qiddiya Investment Company is seeking an experienced and innovative Senior Manager - Digital Products Management to lead the development and implementation of our digital product strategies. In this influential role, you will leverage your expertise to enhance our digital offerings, ensuring they are strategically aligned with our broader company vision and goals.

• Define and articulate a clear, compelling product vision, strategy, and roadmap for a portfolio of digital products, ensuring alignment with overall business goals, market opportunities, and technological capabilities.
• Conduct comprehensive market research, competitive analysis, and in-depth user insights (e.g., interviews, surveys, usability testing) to identify unmet needs, pain points, and emerging trends.
• Translate strategic objectives and market insights into actionable product requirements, detailed user stories, and clear acceptance criteria.
• Continuously evaluate the product portfolio's performance against strategic goals, making data-driven adjustments to the roadmap as needed.
• Oversee the entire product lifecycle, from initial ideation, rigorous discovery, meticulous design, agile development, successful launch, to post-launch optimization, iteration, and eventual retirement.
• Collaborate closely with cross-functional teams including engineering, UX/UI design, marketing, sales, operations, and legal to ensure seamless product delivery, effective go-to-market strategies, and widespread adoption.
• Lead the prioritization of product backlogs, manage feature releases, and ensure the timely delivery of high-quality, scalable, and secure digital products.
• Establish, monitor, and report on key performance indicators (KPIs) and OKRs (Objectives and Key Results) for digital products, driving continuous improvement based on data analytics, user feedback, and business impact.

• Bachelor's degree in Business, Computer Science, Engineering, Marketing, or a related field. Master's degree (MBA) is a plus.
• 7+ years of progressive experience in digital product management, with at least 3+ years in a leadership or senior management role.
• Proven track record of successfully launching and managing complex digital products from conception to scale.
• Strong knowledge of product management methodologies, including Agile.
• Exceptional analytical and strategic thinking skills.
• Excellent communication, negotiation, and interpersonal skills.
• Familiarity with product management tools and performance tracking systems.
• Ability to adapt in a fast-paced and rapidly changing environment.

Comprehensive benefits package