71 Systems Support jobs in Saudi Arabia

1. 10+ years of experience in IT support, including risk and compliance systems infrastructure.
2. Proficiency in IT operations, including network and communications management, incident/problem management, middleware deployment, SRE practices, infrastructure capacity planning, and business continuity/disaster recovery.
3. ITIL 4 certification and fluency in both Arabic and English.
4. Strong background in the banking sector, particularly in supporting banking applications infrastructure and aligning with SAMA, NIST, IFRS, and ITIL frameworks.

1. Bachelor's degree in IT, Computer Science, or related field.
2. Experience with AML/CTF platforms such as goAML, Actimize, or SAFE.
3. Familiarity with ISO 27001 and the SAMA Cybersecurity Framework.

Arthur Lawrence is a management and technology consulting firm providing enterprise-wide business transformation and business applications implementation services. Our in-depth technical knowledge and broad experience of working with world-class companies enables organizations to leverage our capabilities in developing winning strategies and cost-effective solutions.

We are an UN Women Empowerment Principal Signatory and are certified from National Minority Supplier Development Council.

• Winner of Entrepreneur 360 Award (2019).
• IAOP Award; Ranked in top 100 internationally.
• Arthur Lawrence ranked within the Inc 5000 twice in 2016 and 2017 as one of the fastest growing companies of America.
• Named one of the top ten fastest growing businesses in Houston in 2016.
• Ranked 25th in the HBJ's Fast 100 Private Companies Award in 2017.

We rely on the seven core values that we believe enable us to deliver quality for our consultants and clients: Education, Integrity, Value Creation, Collaboration, Best Client, Best People, and Stewardship.

Through strict adherence to these core values, we have achieved success beyond all documented forecasts and anticipation.

Qiddiya is Saudi Arabia’s flagship destination for entertainment, sports, and culture — a cornerstone of Vision 2030 located just outside Riyadh. Spanning over 360 km², it will feature world-class attractions including a Formula 1-grade racetrack, theme parks, major sports venues, and performance spaces. More than a destination, Qiddiya is a catalyst for economic diversification, job creation, and a new way of life. With construction progressing rapidly, we’re looking for driven professionals ready to help shape one of the world’s most ambitious developments. Every role here has real impact — from planning and design to delivery and operations. If you're motivated by large-scale challenges and lasting legacy, there’s a place for you at Qiddiya.

Job Summary:
The Cost Specialist provides hands-on support for the day-to-day operation of cost management systems and processes. This role focuses on maintaining data accuracy, supporting system updates, and ensuring that cost control workflows are consistently executed. The Cost Specialist works closely with the Cost Manager to monitor cost performance, identify discrepancies, and support reporting and forecasting efforts.

Key Responsibilities:

• Maintain and update cost data within Ares PRISM, ensuring alignment with approved budgets, commitments, and forecasts.
• Assist in preparing cost reports, variance analyses, and trend summaries.
• Provide first-line system support for cost control users, helping troubleshoot issues and ensuring adherence to established processes.
• Collaborate with data analysts to ensure cost data feeds properly into dashboards and reports.
• Document process updates, user guides, and training materials to improve cost system literacy across the team.

Skills & Qualifications:

• Bachelor’s degree in Engineering, Construction, Business, or a related field.
• 3–5 years of experience in cost control, project controls, or data management.
• Proficiency in Ares PRISM or similar cost management systems
• Strong attention to detail and data accuracy.
• Good analytical, communication, and problem-solving skills.
• Experience supporting system configurations in a complex project environment.

Join to apply for the Help Desk Specialist role at McDonald's Saudi Arabia Central, Eastern, & Northern Regions .

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McDonald's Saudi Arabia is owned and operated by Riyadh International Catering Corporation (RICC), which holds the exclusive franchise rights in the central, eastern, and northern regions of the Kingdom of Saudi Arabia. This strategic position allows it to make a significant contribution to the national economy. RICC actively supports local suppliers and invests substantially in the recruitment and training of the local workforce. Since its establishment in 1993, McDonald's Saudi Arabia has been dedicated to providing high-quality products to all its customers while maintaining the highest food safety standards locally and internationally. The menu at McDonald's Saudi Arabia is thoughtfully crafted to promote a balanced lifestyle.

About the Role

Responsible for installing, configuring, and maintaining IT systems, networks, and hardware/software for new McDonald’s stores. The role includes troubleshooting technical issues, coordinating with vendors, setting up connectivity (phones, fax, internet), and ensuring systems run smoothly. Regular reporting and user support are key parts of the role.

Responsibilities

• Install, configure, and maintain IT systems, networks, and hardware/software for new stores.
• Identify and escalate urgent technical issues to the appropriate teams.
• Communicate with users and resolve IT-related problems efficiently.
• Troubleshoot hardware issues, perform minor repairs, and coordinate vendor maintenance.
• Set up phones, fax machines, and internet connections for store staff.
• Respond to technical questions from users regarding new store systems.
• Prepare and submit system and hardware update reports to Senior Store Support.

Qualifications & Requirements

• 1 to 2 years experience in a related field
• Good knowledge of Microsoft operating systems, hardware, and software
• Bachelor's Degree in Information Technology or related field
• Analytical Skills
• Communication Skills
• Interpersonal Skills
• Problem Solving Skills
• Bilingual in Arabic and English is a plus

• Associate

• Full-time

• Consulting

• Construction

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Get notified about new Help Desk Specialist jobs in Riyadh, Saudi Arabia .

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Looking for a motivated and tech-savvy Help Desk Technician to join our team for a project-based role in Riyadh

Joining Date:

Immediately

Location: Riyadh

Key Responsibilities:

• Provide first level support to end-users
• Troubleshoot hardware, software, and network issues
• Respond to support tickets in a timely manner
• Escalate unresolved issues when necessary
• Assist in the Installation and configuration of IT systems

Required Qualifications:

• 1 – 2 years of relevant IT support / help desk experience
• Good understanding of basic networking and troubleshooting techniques
• Strong communication and problem-solving skills
• Ability to work under pressure in a project environment
• Great organizational & Time management

Education/ Certification:

• Bachelor’s degree in Engineering / IT / Computer Science / or any relative field

Join to apply for the Help Desk Technician role at Abacus Technology Corporation

Join to apply for the Help Desk Technician role at Abacus Technology Corporation

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Overview

Abacus Technology is seeking a Help Desk Technician to provide technical support for the U.S. military in the Kingdom of Saudi Arabia (KSA). This is a full-time OCONUS position.

Overview

Abacus Technology is seeking a Help Desk Technician to provide technical support for the U.S. military in the Kingdom of Saudi Arabia (KSA). This is a full-time OCONUS position.

Responsibilities

• Serve as the first point of contact for customers seeking technical assistance over the phone or via email: interacts with (e.g., thoroughly interviews or questions) the end-users to identify a variety of issues related to desktops, laptops, printers, and servers, or network connectivity.
• Provide initial technical assistance and support for incoming queries and issues for configuring and troubleshooting Microsoft operating systems, approved software applications (both COTS and proprietary), VPNs, CAC logins, various peripherals, and PCs (HP/Dell), to include trouble shooting using remote desktop connections, if applicable.
• Create trouble tickets in the appropriate incident and request system (e.g., on the specified designated classified network) to include the pertinent detailed information necessary to accurately identify and resolve all incidents and requests within established service level agreements (SLAs).
• Maintain desktops; configure laptops; and, create and/or modify user accounts, grant SharePoint page access, and share drive file permissions.
• Monitor and resolve issues to completion using the ticketing tracking systems.
• Escalate all advanced issues to senior-level technicians, engineers, or SMEs.
• Follow-up and/or update the customer with status information, when applicable.
• Resolve and close trouble tickets.
  
  

• Seniority level Entry level

• Employment type Full-time

• Job function Information Technology

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Riyadh, Riyadh, Saudi Arabia 17 hours ago

Riyadh, Riyadh, Saudi Arabia 16 hours ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

Abacus Technology is seeking a Help Desk Technicianto provide technical support for the U.S. military in the Kingdom of Saudi Arabia (KSA). This is a full-time OCONUS position.

• Serve as the first point of contact for customers seeking technical assistance over the phone or via email: interacts with (e.g., thoroughly interviews or questions) the end-users to identify a variety of issues related to desktops, laptops, printers, and servers, or network connectivity.
• Provide initial technical assistance and support for incoming queries and issues for configuring and troubleshooting Microsoft operating systems, approved software applications (both COTS and proprietary), VPNs, CAC logins, various peripherals, and PCs (HP/Dell), to include trouble shooting using remote desktop connections, if applicable.
• Create trouble tickets in the appropriate incident and request system (e.g., on the specified designated classified network) to include the pertinent detailed information necessary to accurately identify and resolve all incidents and requests within established service level agreements (SLAs).
• Maintain desktops; configure laptops; and, create and/or modify user accounts, grant SharePoint page access, and share drive file permissions.
• Monitor and resolve issues to completion using the ticketing tracking systems.
• Escalate all advanced issues to senior-level technicians, engineers, or SMEs.
• Follow-up and/or update the customer with status information, when applicable.
• Resolve and close trouble tickets.

2-3 years’ IT experience in a help desk or technical support role. Bachelor’s degree in a related field. Must hold a CompTIA Security+ CE (DoD 8570 IAT Level II) certification. Solid customer service skills, strong communication skills, and the ability to demonstrate professionalism on a consistent basis. In-depth knowledge of MS Windows OS, MS Office Professional, and browser configuration. 2-3 years supporting various software applications, and troubleshooting various makes and types of printers, and PC hardware. Familiarity with a trouble ticket system such as ServiceNow, ITSM Remedy or above, or a similar tracking tool. Basic knowledge of TCP/IP, WINS, and DNS. Experience with VTC setup and configuration is a plus. Must be able to communicate technical information in a non-technical manner to the customers, when applicable; and, when creating trouble tickets, must be able to translate non-technical information into more technical terms for SMEs. Must be a US Citizen with an active Secret clearance.

Applicants selected will be subject to a U.S. government security investigation and must meet eligibility requirements for access to classified information.

EOE/M/F/Vet/Disabled

Abacus Technology is seeking a Help Desk Technicianto provide technical support for the U.S. military in the Kingdom of Saudi Arabia (KSA). This is a full-time OCONUS position.

• Serve as the first point of contact for customers seeking technical assistance over the phone or via email: interacts with (e.g., thoroughly interviews or questions) the end-users to identify a variety of issues related to desktops, laptops, printers, and servers, or network connectivity.
• Provide initial technical assistance and support for incoming queries and issues for configuring and troubleshooting Microsoft operating systems, approved software applications (both COTS and proprietary), VPNs, CAC logins, various peripherals, and PCs (HP/Dell), to include trouble shooting using remote desktop connections, if applicable.
• Create trouble tickets in the appropriate incident and request system (e.g., on the specified designated classified network) to include the pertinent detailed information necessary to accurately identify and resolve all incidents and requests within established service level agreements (SLAs).
• Maintain desktops; configure laptops; and, create and/or modify user accounts, grant SharePoint page access, and share drive file permissions.
• Monitor and resolve issues to completion using the ticketing tracking systems.
• Escalate all advanced issues to senior-level technicians, engineers, or SMEs.
• Follow-up and/or update the customer with status information, when applicable.
• Resolve and close trouble tickets.

2-3 years' IT experience in a help desk or technical support role. Bachelor's degree in a related field. Must hold a CompTIA Security+ CE (DoD 8570 IAT Level II) certification. Solid customer service skills, strong communication skills, and the ability to demonstrate professionalism on a consistent basis. In-depth knowledge of MS Windows OS, MS Office Professional, and browser configuration. 2-3 years supporting various software applications, and troubleshooting various makes and types of printers, and PC hardware. Familiarity with a trouble ticket system such as ServiceNow, ITSM Remedy or above, or a similar tracking tool. Basic knowledge of TCP/IP, WINS, and DNS. Experience with VTC setup and configuration is a plus. Must be able to communicate technical information in a non-technical manner to the customers, when applicable; and, when creating trouble tickets, must be able to translate non-technical information into more technical terms for SMEs. Must be a US Citizen with an active Secret clearance.

Applicants selected will be subject to a U.S. government security investigation and must meet eligibility requirements for access to classified information.

EOE/M/F/Vet/Disabled

Eram Talent is looking for a dedicated and knowledgeable professional for the position of Life Support Systems Technician to support the operation and maintenance of aquatic systems in marine nurseries, aquariums, or aquaculture facilities. The role involves ensuring the efficient performance of pumps, motors, compressors, hydraulic/pneumatic systems, and SCADA/PLC-based controls to maintain optimal water quality and system integrity.

• Operate and maintain water circulation systems including pumps, filters, chillers, and sterilizers.
• Monitor and troubleshoot motors, VFDs, compressors , and control units (PLC/SCADA).
• Support hydraulic and pneumatic operations (e.g., valves, airlifts, movable platforms).
• Conduct daily system checks and preventive maintenance .
• Maintain logs, system data, and SOP compliance .
• Ensure redundancy, energy efficiency, and corrosion resistance across all equipment.
• Work collaboratively with aquaculture/animal care teams to support animal health and facility goals.

• Minimum 2–3 years of hands-on experience with aquatic life support systems , aquarium/aquaculture operations, or water treatment facilities.
• Technical diploma or Associate degree in Mechanical Engineering, Electrical Engineering, Water Technology, Aquaculture, or a related field.
• Experience with pumps, motors, filtration systems, UV/Ozone units, chillers, and aeration systems .
• Familiarity with PLC/SCADA systems , variable frequency drives (VFDs), and automated monitoring tools.
• Prior work on large-scale aquatic projects or marine nursery environments is advantageous.