115 System Support jobs in Saudi Arabia

Direct message the job poster from Abunayyan Holding

We're Hiring: Systems Support Administrator

Department: Networks & Infrastructure - Group ICT

Employment Type: Full-Time

About the Role:

We are seeking a skilled and proactive Systems Support Administrator to join our Group Information and Communication Technology Division. The ideal candidate will be responsible for delivering first-line support for back-office environments - covering patch management, LAN support, software deployment, IP telephony, printing services, and workstation administration.

Key Responsibilities:

• Provide daily technical support to end users across the enterprise (laptops, desktops, printers, copiers, network)
• Administer patch management, software deployment, antivirus, and other infrastructure services
• Maintain and update inventories of hardware, software, and licenses
• Ensure service availability, continuity, and reliability across supported systems
• Participate in capacity planning and system performance monitoring
• Conduct routine preventive maintenance and support hardware/software audits
• Manage backup media and perform recovery when needed
• Adhere to IT policies and security standards (e.g., Acceptable Usage Policy, InfoSec guidelines)

Qualifications:

• Bachelor's degree in Computer Science or related field
• Minimum 2 years' experience in first-line back office support
• Good working knowledge of LAN, end-user hardware, Windows OS, antivirus solutions
• Relevant certifications (e.g., Microsoft, ITIL) are a plus
• Strong troubleshooting, customer service, and communication skills
• Ability to manage multiple tasks and operate independently
• Fluency in English (Arabic is a plus)

Why Join Us?

• Work in a collaborative and structured ICT environment
• Be a key player in enterprise-level infrastructure support
• Contribute to impactful digital continuity initiatives
• Gain access to ongoing learning and professional development

• Seniority level Entry level

• Employment type Full-time

• Job function Information Technology, Other, and Customer Service
• Industries Oil and Gas and Construction

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Riyadh, Riyadh, Saudi Arabia $72,150.00-$130,425.00 1 month ago

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The Job Description

1. Bachelor’s degree in Information Technology, Computer Science, or a related field.
2. At least 3-5 years of experience in technical support and system development.
3. Proficiency in programming languages such as Python, Java, C#, or PHP.
4. Strong knowledge of system development methodologies and tools.
5. Experience with database management and SQL.
6. Excellent troubleshooting and problem-solving skills.
7. Ability to work collaboratively in a team environment.
8. Strong communication skills to effectively convey technical information.
9. Familiarity with various operating systems (Windows, Linux, macOS).
10. Relevant certifications in IT support or system development are an added advantage.

Responsibilities:

1. Provide technical support to users, addressing and resolving system-related issues and inquiries.
2. Collaborate with the development team to design, develop, and implement system enhancements and new functionalities.
3. Perform regular system maintenance and updates to ensure optimal performance and security.
4. Monitor system performance and identify areas for improvement.
5. Troubleshoot and resolve technical issues related to system development and integration.
6. Assist in the development and testing of system updates, patches, and new features.
7. Document technical support processes, system configurations, and troubleshooting steps.
8. Provide training and support to end-users on system functionalities and best practices.
9. Stay updated with the latest advancements in system development and support technologies.
10. Participate in cross-functional meetings to discuss project requirements, progress, and technical solutions.

POSITION OVERVIEW:
Work as IT Systems Specialist in System integration/Support on the large scale construction project involving various system including SharePoint, Dashboard, EDMS, Planning/Scheduling, Risk Management, Contract and Cost Management.

SPECIFIC RESPONSIBILITIES:
System Integration/support complex integrated systems with data originating from multiple applications/platforms, organizations and/or geographic locations.

Self performs plus potential to manage & support Business Applications (Oracle Primavera, Aconex, In-house develop tools) on-site supports. Coordinates delivery of service & support with corporate-based application support teams.

Liaise between business requirements and technical design and as such will be working closely with multiple business application specialists.

Author technical and end-user guide documentation for these developed systems.

Work in a distributed, team-oriented environment.

Be responsible for establishing and reporting project based Service Level Agreement Metrics.

Coordinate and report root cause analysis and course correction for failed SLA targets.

Assists with On-Call support during non-business hours.

Gathers end-user and project's requirements, and presents to management in a technical and non-technical term.

Escalates reports and follows-up on issues with various functional service delivery teams, local vendors/service providers/subject matter experts, and upper project management.

Complies with Problem Management processes by registering, updating, resolving and closing assigned Incident & Problem tickets.

Understand Business Processes being used and implemented.

Be proactive with customer in gathering reporting requirements.

Create and maintain report/program documentation.

Performs other responsibilities associated with this position as may be appropriate.

PREFERRED EDUCATION/EXPERIENCE:

4-year degree in Engineering or Information Technology (or any degree with relevant experience) and 5-10 years of related work experience. Minimum of 4-7 years of job profile related experience.

Any certification is an advantage.

Required SKILLS/COMPETENCIES:

Strong background and thorough understanding of EDMS products (SharePoint2010, Aconex, Documentum, FileNet, Livelink etc.).

Working knowledge and understanding of Dashboards, Planning/Scheduling System, Cost Management System etc.
SharePoint 2010 – Installation/Configuration/Administration is an added plus.

Business Intelligence Dashboards and Reports.
Strong DBA skills: MS SQL Server or Oracle.
Data Exchange: Web Services, XML, custom and standard APIs.

Knowledge of Microsoft Visual Studio .NET development tools an added plus.

Reporting tools: Microsoft SQL Reporting Services, Crystal Reports.
Data warehouse design and extensive custom report development.

Experience with integration work between EDMS and Project Controls Systems.

Ability to gather, define and implement database changes/requirements.

Working knowledge of SQL databases and their structures/schemas.

Strong knowledge of reporting/programming functions within MS SQL Server, VBA and SQL scripts etc.

Project Controls Application – Oracle Primavera Solutions.

Ability to work with internal and external teams.
Has excellent verbal and written technical English communication abilities.
Strong Customer Support/Service Skills.
Budget management experience.
Strong troubleshooting skills.
Strong Business Analysis skills.
Must be a team player, self-motivated and proactive.

About The Company:
Parsons is a leader in many diverse markets such as infrastructure, transportation, water, telecommunications, aviation, commercial, environmental, planning, industrial manufacturing, education, healthcare, life sciences and homeland security.

Parsons provides technical and management solutions to federal, regional and local government agencies as well as private industries worldwide.

The Job Description

1. Maintaining backup and disaster recovery procedure and replication in all recovery sites.
2. Administer Azure DR solution using recovery services.
3. Configure Azure AAD and AD connect servers with High availability.
4. Configure APP proxy, MFA, SSPR and SSO to secure on-prem/cloud services.
5. Administering, monitoring, configuring, and securing VMware vSphere ESXi clusters in multiple data centers.
6. Implementing, configuring, and monitoring various new system projects.
7. Monitor system performance and troubleshoot issues promptly.
8. Managing Windows Server infrastructure components (Active Directory, DNS, DHCP, File share and Exchange).
9. Patching & managing Infrastructure & cloud vulnerabilities.
10. Daily operation, monitoring and troubleshooting system health, data center activities, server firmware upgrade and maintenance periodically.
11. Applying data restore procedure and document test recovery cases.
12. Proactively monitor systems health by physically inspecting environment and utilizing the provided monitoring tools such as SCOM.
13. Storage configuration & troubleshooting.
14. Managing AD Policies and meet security compliance.

Qualifications:

• Minimum Qualification: Bachelor’s in computer science or a related field.
• Minimum Work Experience: Min of 10+ years of experience.
• Certification: Azure Administrator Associate and expert. Microsoft Certified Systems Engineer.
• Level of English: Excellent in both reading and writing.

SWATX is seeking a skilled and dedicated System Administrator to join our dynamic IT team. In this role, you will be responsible for maintaining, configuring, and ensuring the optimal performance of our IT infrastructure. You will play a critical part in managing the organization's servers, networks, and applications, ensuring that all systems are secure, efficient, and reliable.

Key Responsibilities:

• Administer and maintain servers, networks, and systems, ensuring high availability and performance
• Implement and manage security protocols to safeguard the integrity of IT systems and data
• Conduct regular system monitoring, performance tuning, and troubleshooting to resolve issues proactively
• Manage backups, disaster recovery procedures, and ensure effective data recovery processes
• Install, configure, and update software and applications as needed
• Create and maintain documentation for system configurations, procedures, and processes
• Provide technical support and guidance to end-users, helping them utilize IT resources effectively
• Collaborate with IT teams on projects and initiatives to improve IT services and infrastructure
  
  

• Bachelor's degree in Computer Science, Information Technology, or a related field
• 3+ years of experience as a System Administrator or in a similar role
• In-depth knowledge of server management, network configuration, and systems administration
• Familiarity with virtualization technologies, cloud services, and database management
• Strong problem-solving and analytical skills
• Excellent communication and interpersonal skills to work collaboratively with various teams
• Certifications such as CompTIA Server+, Microsoft Certified: Azure Administrator, or related certifications are a plus

• Seniority level Mid-Senior level

• Employment type Contract

• Job function Information Technology
• Industries IT Services and IT Consulting

Referrals increase your chances of interviewing at SWATX by 2x

Get notified about new System Administrator jobs in Riyadh, Riyadh, Saudi Arabia .

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SWATX is seeking a skilled and dedicated System Administrator to join our dynamic IT team. In this role, you will be responsible for maintaining, configuring, and ensuring the optimal performance of our IT infrastructure. You will play a critical part in managing the organization's servers, networks, and applications, ensuring that all systems are secure, efficient, and reliable.

Key Responsibilities:

• Administer and maintain servers, networks, and systems, ensuring high availability and performance
• Implement and manage security protocols to safeguard the integrity of IT systems and data
• Conduct regular system monitoring, performance tuning, and troubleshooting to resolve issues proactively
• Manage backups, disaster recovery procedures, and ensure effective data recovery processes
• Install, configure, and update software and applications as needed
• Create and maintain documentation for system configurations, procedures, and processes
• Provide technical support and guidance to end-users, helping them utilize IT resources effectively
• Collaborate with IT teams on projects and initiatives to improve IT services and infrastructure
  
  

• Bachelor's degree in Computer Science, Information Technology, or a related field
• 3+ years of experience as a System Administrator or in a similar role
• In-depth knowledge of server management, network configuration, and systems administration
• Familiarity with virtualization technologies, cloud services, and database management
• Strong problem-solving and analytical skills
• Excellent communication and interpersonal skills to work collaboratively with various teams
• Certifications such as CompTIA Server+, Microsoft Certified: Azure Administrator, or related certifications are a plus

Join Our Team as a Senior Administrator – Mirnah Systems!

Are you an experienced System Administrator with a passion for optimizing sales and logistics operations through robust system management? National Aquaculture Group (NAQUA) is looking for a dedicated professional to join our KSA & MENA Sales Department in Jeddah, Saudi Arabia.

As a Senior Administrator – Mirnah Systems, you will be crucial in implementing, maintaining, and operating our Mirnah system, ensuring seamless operations for our sales, operations, and logistics teams. This role offers supervisory and management scope, reporting directly to the Division Finance Manager.

Key Responsibilities Include:

• Mirnah Project Implementation: Automating sales processes for faster, more controlled, and hassle-free B2B and B2C operations.
• Sales Management Reporting: Developing insightful reports from Mirnah to support data-driven decision-making.
• Data Management: Ensuring 100% data accuracy by maintaining master data, journey plans, pricing, and item codes within Mirnah.
• Operations & Logistics Support: Providing daily support, supervising salesmen load, and managing stock reports in the virtual warehouse.
• Data Integrity: Overseeing daily Mirnah data backups, ERP integration, troubleshooting, and ensuring data accuracy and security.
• Hardware & Software Maintenance: Organizing preventive maintenance for Mirnah software and hardware (HHT, Printers, etc.) and coordinating with service providers.
• IT Security: Safeguarding IT resources against cyber threats, power failures, and environmental factors.
• Documentation: Maintaining comprehensive documentation and logs of support operations and resolutions.
• Training: Providing training to Sales, Operations, and Logistics teams on Mirnah functionalities and system management.
• Integration: Leading data integration efforts between Mirnah and ERP, collaborating with internal IT and Mirnah support teams.
• Quality Assurance: Ensuring adherence to procedures for product safety, legality, and quality aspects (relevant for food production).

What We're Looking For:

Education:

• Bachelor's degree in Computer Science or a related field.

Experience:

• Minimum of 5 years of experience in Mirnah Implementation, Systems Administration, and data center operation.
• Extensive experience with Microsoft server systems (Windows OS, Exchange Server, Active Directory).

Skills & Competencies:

• Proficiency in Mirnah system implementation and troubleshooting.
• Strong knowledge of Microsoft Windows network, Linux/Unix operating systems, Internet operation, CISCO devices, LAN, and WLAN.
• Ability to work under pressure with excellent English reading and writing skills.
• Strong analytical, troubleshooting, and problem-solving abilities.
• Good supervisory skills.
• Reasonable documentation ability.

Key Skills: #MirnahConfigurationManagement #MirnahDataAnalysis #MirnahUserManagement #MirnahSalesReporting #MirnahWorkflowAutomation #MirnahIntegrationTechniques #MirnahPerformanceMonitoring

Additional/Preferred Skills: #DataAnalysis #CRMSoftwareProficiency #LeadGeneration #MarketResearch #SalesForecasting #NegotiationSkills #CustomerRelationshipManagement

Preferred Qualifications:

• Bachelor's degree in Computer Science , Communication.

Preferred Industry Experience: #SalesAdministrator #SalesOperationsAdministrator #SalesSupportSpecialist #SalesEnablementAdministrator #SalesAccountAdministrator #SalesProcessAdministrator #InformationTechnology

If you are a proactive and detail-oriented professional ready to take on a challenging role in a leading aquaculture company, we encourage you to apply!

This is a full-time on-site role for a System Administrator at FutureSoft in Riyadh Region. The System Administrator will be responsible for day-to-day tasks including system administration, troubleshooting, technical support, network administration, and information technology management.

• System Administration, Troubleshooting, and Technical Support skills
• Network Administration and Information Technology expertise
• Strong problem-solving and analytical abilities
• Excellent communication and interpersonal skills
• Ability to work well in a team environment
• MS Exchange (Must)
• MS Active Directory (Must)
• Day to day administration activities for Exchange, AD and Windows Servers in a datacenter.
• Provide support and troubleshooting for Exchange, AD and Windows Servers.

• Bachelor’s degree in computer science, Information Technology, or related field