394 System Engineering jobs in Saudi Arabia
Billing System Engineering Manager
Posted 8 days ago
Job Viewed
Job Description
Join to apply for the Billing System Engineering Manager role at Canonical
3 days ago Be among the first 25 applicants
Join to apply for the Billing System Engineering Manager role at Canonical
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
The company is founder-led, profitable, and growing.
The role of a Billing System Engineering Manager, Commercial Systems at Canonical
This engineering management role is an opportunity for a technologist with a passion for Linux and Ubuntu to build a career with Canonical and drive the success of the business. If you have an affinity for open source development, then you will enjoy working with some of the best people in the industry at Canonical.
The Commercial Systems unit has several areas of responsibility spread across six engineering teams, closely collaborating with other engineering and business teams at Canonical. Services designed, developed, and operated by the Commercial Systems unit are at the heart of Canonical business and Salesforce plays an integral role in it.
The Billing team's mission is to develop an internal billing system, delivering a consistent billing experience to all Canonical customers across all products and services, and across all service delivery methods. This challenging assignment requires close cooperation with business departments to ensure our customers are billed accurately and reliably, while achieving the highest engineering standards expected of any engineering team at Canonical.
We are looking for an engineering manager with prior engineering experience in a high-level programming language, who strives for the highest engineering quality, seeks improvements, continuously develops their skills, and applies them at work. This is an exciting opportunity to work on a fairly unique solution and build expertise in billing and finance.
Location : This role will be based remotely in the EMEA region.
What your day will look like
- Lead, mentor, and hire a team of software engineers
- Seek improvements to established processes, designs, and engineering solutions
- Partner with business customers to understand business needs
- Collaborate on business analysis and technical designs
- Deliver engineering solutions
- Experience as a software developer in a high-level language - preferably Go or Python
- Experience as a hands-on engineering manager or a team lead
- Experience designing or implementing billing systems
- Excellent verbal and written communication skills in English
- Ability to collaborate remotely with a diverse set of team members and stakeholders, remain highly motivated, productive, and organized in a fully remote environment
- Ability to travel to international destinations for one week at a time, approximately 2-4 times per year. Locations prior to the global pandemic included New York, Seattle, London, Cape Town, Budapest, Berlin, Montreal, and Brussels
- Experience with Salesforce or NetSuite
- Experience in a business role such as sales, finance, or operations
- Bachelor's degree or equivalent in Computer Science or a related engineering field
Your base pay will depend on various factors including your geographical location, level of experience, knowledge and skills. In addition to the benefits above, certain roles are also eligible for additional benefits and rewards including annual bonuses and sales incentives based on revenue or utilisation. Our compensation philosophy is to ensure equity right across our global workforce.
In addition to a competitive base pay, we provide all team members with additional benefits, which reflect our values and ideals. Please note that additional benefits may apply depending on the work location and, for more information on these, you can ask in the later stages of the recruitment process.
- Fully remote working environment - we've been working remotely since 2004!
- Personal learning and development budget of 2,000USD per annum
- Annual compensation review
- Recognition rewards
- Annual holiday leave
- Parental Leave
- Employee Assistance Programme
- Opportunity to travel to new locations to meet colleagues at 'sprints'
- Priority Pass for travel and travel upgrades for long haul company events
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open-source projects and the platform for AI, IoT, and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence; in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since our inception in 2004. Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.
Seniority level
- Seniority level Mid-Senior level
- Employment type Full-time
- Job function Engineering and Information Technology
- Industries Software Development
Referrals increase your chances of interviewing at Canonical by 2x
Get notified about new System Engineering Manager jobs in Riyadh, Riyadh, Saudi Arabia .
Systems Integrations Engineering Manager Engineering Manager - Build and Release Infrastructure Engineering Manager for IAM (Identity and Access Management) Salesforce Engineering Manager, Commercial Systems Linux Engineering Manager - Optimisation for Latest Hardware Engineering Manager - Build and Release Infrastructure Software Engineering Manager - Container and Virtualisation Infrastructure Engineering Manager - Security Standards and Hardening Engineering Manager - Public Cloud, Python, Golang System Software Engineer - GCC/LLVM compiler, tooling, and ecosystem Senior Ubuntu Embedded IoT System Engineer C++/Rust Graphics and Windowing System Software Engineer - MirWe’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-LjbffrBilling System Engineering Manager
Posted 7 days ago
Job Viewed
Job Description
Join to apply for the Billing System Engineering Manager role at Canonical
3 days ago Be among the first 25 applicants
Join to apply for the Billing System Engineering Manager role at Canonical
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
The company is founder-led, profitable, and growing.
The role of a Billing System Engineering Manager, Commercial Systems at Canonical
This engineering management role is an opportunity for a technologist with a passion for Linux and Ubuntu to build a career with Canonical and drive the success of the business. If you have an affinity for open source development, then you will enjoy working with some of the best people in the industry at Canonical.
The Commercial Systems unit has several areas of responsibility spread across six engineering teams, closely collaborating with other engineering and business teams at Canonical. Services designed, developed, and operated by the Commercial Systems unit are at the heart of Canonical business and Salesforce plays an integral role in it.
The Billing team's mission is to develop an internal billing system, delivering a consistent billing experience to all Canonical customers across all products and services, and across all service delivery methods. This challenging assignment requires close cooperation with business departments to ensure our customers are billed accurately and reliably, while achieving the highest engineering standards expected of any engineering team at Canonical.
We are looking for an engineering manager with prior engineering experience in a high-level programming language, who strives for the highest engineering quality, seeks improvements, continuously develops their skills, and applies them at work. This is an exciting opportunity to work on a fairly unique solution and build expertise in billing and finance.
Location : This role will be based remotely in the EMEA region.
What your day will look like
- Lead, mentor, and hire a team of software engineers
- Seek improvements to established processes, designs, and engineering solutions
- Partner with business customers to understand business needs
- Collaborate on business analysis and technical designs
- Deliver engineering solutions
- Experience as a software developer in a high-level language - preferably Go or Python
- Experience as a hands-on engineering manager or a team lead
- Experience designing or implementing billing systems
- Excellent verbal and written communication skills in English
- Ability to collaborate remotely with a diverse set of team members and stakeholders, remain highly motivated, productive, and organized in a fully remote environment
- Ability to travel to international destinations for one week at a time, approximately 2-4 times per year. Locations prior to the global pandemic included New York, Seattle, London, Cape Town, Budapest, Berlin, Montreal, and Brussels
- Experience with Salesforce or NetSuite
- Experience in a business role such as sales, finance, or operations
- Bachelor's degree or equivalent in Computer Science or a related engineering field
Your base pay will depend on various factors including your geographical location, level of experience, knowledge and skills. In addition to the benefits above, certain roles are also eligible for additional benefits and rewards including annual bonuses and sales incentives based on revenue or utilisation. Our compensation philosophy is to ensure equity right across our global workforce.
In addition to a competitive base pay, we provide all team members with additional benefits, which reflect our values and ideals. Please note that additional benefits may apply depending on the work location and, for more information on these, you can ask in the later stages of the recruitment process.
- Fully remote working environment - we've been working remotely since 2004!
- Personal learning and development budget of 2,000USD per annum
- Annual compensation review
- Recognition rewards
- Annual holiday leave
- Parental Leave
- Employee Assistance Programme
- Opportunity to travel to new locations to meet colleagues at 'sprints'
- Priority Pass for travel and travel upgrades for long haul company events
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open-source projects and the platform for AI, IoT, and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence; in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since our inception in 2004. Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.
Seniority level
- Seniority level Mid-Senior level
- Employment type Full-time
- Job function Engineering and Information Technology
- Industries Software Development
Referrals increase your chances of interviewing at Canonical by 2x
Get notified about new System Engineering Manager jobs in Riyadh, Riyadh, Saudi Arabia .
Systems Integrations Engineering Manager Engineering Manager - Build and Release Infrastructure Engineering Manager for IAM (Identity and Access Management) Salesforce Engineering Manager, Commercial Systems Linux Engineering Manager - Optimisation for Latest Hardware Engineering Manager - Build and Release Infrastructure Software Engineering Manager - Container and Virtualisation Infrastructure Engineering Manager - Security Standards and Hardening Engineering Manager - Public Cloud, Python, Golang System Software Engineer - GCC/LLVM compiler, tooling, and ecosystem Senior Ubuntu Embedded IoT System Engineer C++/Rust Graphics and Windowing System Software Engineer - MirWe're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
Elastic Cloud Engineer
Posted 12 days ago
Job Viewed
Job Description
3 weeks ago Be among the first 25 applicants
Do you want to love what you do at work? Do you want to make a difference, an impact, and transform peoples lives? Do you want to work with a team that believes in disrupting the normal, boring, and average?
If yes, then this is the job you are looking for , webook.com is Saudi's #1 event ticketing and experience booking platform in terms of technology, features, agility, revenue serving some of the largest mega events in the Kingdom surpassing over 2 billion in sales. webook.com is part of the Supertech Group also consisting of UXBERT Labs, one of the best digital and user experience design agencies in the GCC, along with Kafu Games, the largest esports tournament platform in MENA.
Job Description:
We are seeking a skilled Elastic Cloud Engineer to join our growing team. The ideal candidate will have extensive hands-on experience with Elastic Cloud, Elasticsearch, Kibana, and data pipelines. In addition, expertise in working with BigQuery , MongoDB , and SQL queries is highly desirable. Experience with GoLang development is a plus, providing further enhancement to our data and reporting capabilities. You will be responsible for managing Elasticsearch clusters, designing dashboards, building reports, and integrating data from multiple sources.
Key Responsibilities:
- Elastic Cloud Administration:
- Deploy, configure, and manage Elastic Cloud infrastructure
- Monitor, troubleshoot, and optimize Elasticsearch clusters for performance, security, and scalability
- Manage index lifecycle, configure efficient indexing strategies, and ensure high data availability
- Kibana Dashboards & Reporting:
- Design and maintain Kibana dashboards for real-time data visualization and insights
- Develop complex queries and visualizations using Elasticsearch and Kibana
- Automate and generate reports based on Elasticsearch data, ensuring they align with business requirements
- Data Pipeline Management:
- Design, build, and manage scalable data pipelines for ingesting, processing, and transforming data from various sources into Elasticsearch
- Integrate data from sources such as BigQuery, MongoDB, and SQL-based databases into Elasticsearch for real-time analysis
- Ensure the smooth flow of data across systems and maintain data consistency and quality
- BigQuery, MongoDB, and SQL Integration:
- Extract, transform, and load data from BigQuery, MongoDB, and relational databases (using SQL queries)
- Write and optimize SQL queries for integrating structured data from relational databases into Elasticsearch
- Work with unstructured and semi-structured data stored in MongoDB, ensuring efficient queries and transformations
- GoLang Development (Plus):
- Assist in developing backend applications using GoLang to improve data manipulation, real-time analytics, and report generation
- Build and integrate services that interface with Elasticsearch, BigQuery, and other data platforms
- Data Security & Compliance:
- Implement security best practices for Elasticsearch, including access control, encryption, and authentication (X-Pack, TLS)
- Ensure compliance with industry regulations for data privacy and implement effective backup/recovery solutions
- Collaboration & Documentation:
- Collaborate with data engineering, BI, and DevOps teams to ensure smooth integration of Elasticsearch with other data platforms
- Document processes, configurations, and operational guidelines for managing the Elastic Cloud infrastructure and associated data pipelines
- 3+ years of hands-on experience with Elastic Cloud, Elasticsearch administration, and Kibana
- Strong expertise in building Kibana dashboards, visualizations, and generating reports
- Experience with Elasticsearch indexing, cluster management, and performance optimization
- Proficiency in building and managing data pipelines, particularly with BigQuery, MongoDB, and SQL databases
- Strong SQL query writing skills and experience working with relational databases
- Hands-on experience with GoLang development (a plus)
- Familiarity with DevOps practices, CI/CD pipelines, and cloud infrastructure for Elastic Cloud
- Knowledge of security features for Elasticsearch (TLS, X-Pack) and data protection best practices
- Excellent problem-solving and analytical skills with a focus on performance tuning and optimization
- Strong communication skills and ability to work in a collaborative, fast-paced environment
- Experience with data pipeline tools such as Logstash, Beats, or similar
- Experience with cloud platforms (AWS, GCP, or Azure) for hosting and scaling Elasticsearch clusters
- Familiarity with ETL processes and working with large datasets in BigQuery and MongoDB
- Experience with API development and integrations using GoLang or similar technologies
- Seniority level Mid-Senior level
- Employment type Full-time
- Job function Other
- Industries IT Services and IT Consulting
Referrals increase your chances of interviewing at Supertech Innovation Labs by 2x
Sign in to set job alerts for “Cloud Engineer” roles. AWS Cloud & System Engineer - Preferably Syrian DevOps Engineer (Native Arabic Speaker & KSA Resident) Resident DevOps & Monitoring Engineer - Octopus by RTG Quality Assurance (QA) Software Engineer - Remote Option Available Cloud Operations Architect (Saudi Arabia), Enterprise Support - EMEA Startups Community Cloud Engineer (Preferably Saudi) Transaction Protocol Specialist and Network EngineerRiyadh, Riyadh, Saudi Arabia 18 hours ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-LjbffrSenior Cloud Engineer - Openshift
Posted 8 days ago
Job Viewed
Job Description
4 weeks ago Be among the first 25 applicants
Get AI-powered advice on this job and more exclusive features.
Job Purpose:
We are looking for a skilled and proactive
Job Purpose:
We are looking for a skilled and proactive OpenShift Support Engineer to join our cloud infrastructure team. The ideal candidate will have hands-on experience in managing OpenShift clusters, deploying containerized applications, and providing end-to-end platform support. This role requires strong technical knowledge of Kubernetes and OpenShift, with a focus on ensuring system reliability, performance, and security. The engineer will collaborate closely with development, DevOps, and infrastructure teams to support scalable and resilient containerized environments.
Key Responsibilities
- Manage and maintain Red Hat OpenShift clusters to ensure high availability, performance, and reliability
- Deploy, monitor, and troubleshoot containerized applications and services using OpenShift and Kubernetes
- Continuously monitor cluster health, performance, and capacity; implement optimization strategies as needed
- Collaborate with development teams to deploy, scale, and manage microservices-based applications
- Configure and maintain critical platform integrations such as NTP, LDAP, and storage solutions for persistent data
- Implement and maintain robust security practices, including vulnerability patching and access controls for OpenShift environments
- Automate operational tasks using scripting (e.g., Bash, Python) and infrastructure as code tools such as Ansible and Terraform
- Support backup, disaster recovery, and failover solutions for containerized workloads
- Perform regular upgrades and patching of OpenShift components and dependencies
- Troubleshoot issues related to networking, storage, and application performance in containerized environments
- Participate in capacity planning, performance tuning, and platform optimization initiatives
- Evaluate third-party tools and plugins to enhance cluster capabilities and improve operational efficiency
- Maintain accurate and comprehensive documentation, including SOPs, best practices, and troubleshooting playbooks
- Stay updated with the latest developments in OpenShift, Kubernetes, and container orchestration technologies
- Education
- Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience)
- Experience:
- Preferred banking experience
- 4+ years of experience in private cloud infrastructure engineering or similar roles
- Proven track record of managing large-scale private cloud environments
- Technical Expertise:
- Proven experience managing OpenShift clusters in a production environment
- Strong troubleshooting skills for Kubernetes, OpenShift, and containerized workloads
- Hands-on experience with NTP and LDAP configuration in OpenShift
- Solid understanding of container networking, storage management, and performance monitoring
- Experience implementing security best practices for containerized environments
- Ability to collaborate cross-functionally with DevOps, development, and infrastructure teams
- Familiarity with disaster recovery, backups, and high-availability design
- Seniority level Mid-Senior level
- Employment type Contract
- Job function Information Technology
- Industries IT Services and IT Consulting
Referrals increase your chances of interviewing at SWATX by 2x
Sign in to set job alerts for “Cloud Engineer” roles. AWS Cloud & System Engineer - Preferably Syrian DevOps Engineer (Native Arabic Speaker & KSA Resident) Resident DevOps & Monitoring Engineer - Octopus by RTGWe’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-LjbffrSenior Cloud Engineer - Hyperscalers
Posted 8 days ago
Job Viewed
Job Description
4 weeks ago Be among the first 25 applicants
Get AI-powered advice on this job and more exclusive features.
Job Purpose:
We are seeking an experienced and dynamic
Job Purpose:
We are seeking an experienced and dynamic Cloud Engineer specializing in hyper-scaler cloud platforms, preferably Oracle Cloud Infrastructure (OCI) , OCVS , and GCP . The ideal candidate will have a strong technical background combined with exceptional consulting skills to deliver tailored cloud solutions to our clients.
Role And Responsibilities
- Design, implement, operate, manage and optimize cloud solutions
- Configure and deploy cloud resources, ensuring high availability, security, and scalability
- Collaborate with stakeholders to understand business objectives and translate them into technical requirements
- Conduct cloud assessments, identifying opportunities to improve performance and reduce costs
- Implement best practices for cloud operations, governance, and compliance
- Deliver technical workshops and training sessions for clients and internal teams
- Stay updated with the latest features and advancements in OCI, GCP, and other hyper-scaler platforms
- Educational Background: Bachelor's degree in Computer Science, Engineering, or a related field
- Experience:
- Minimum 5 years of hands-on experience on one of the hyperscalers (OCI - OCVS - GCP)
- Excellent troubleshooting and innovative problem-solving abilities, as well as the ability to act quickly
- Good understanding of Containers, Docker, and Kubernetes
- Demonstrates the highest level of detail orientation and organizational skills
- Solid understanding of cloud architecture, networking, security, and best practices
- ITIL Certified
- Solid understanding of cloud practice for backup and DR deployments
- Proven track of successful deployments and managed services
- This role might require working outside of business hours and during weekends and travel outside of Egypt for a prolonged period of time
- Seniority level Mid-Senior level
- Employment type Contract
- Job function Information Technology
- Industries IT Services and IT Consulting
Referrals increase your chances of interviewing at SWATX by 2x
Sign in to set job alerts for “Cloud Engineer” roles. Quality Assurance (QA) Software Engineer - Remote Option AvailableWe’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-LjbffrSenior Cloud Engineer - Hyperscalers
Posted 12 days ago
Job Viewed
Job Description
1 week ago Be among the first 25 applicants
Job Purpose: We are seeking an experienced and dynamic Cloud Engineer specializing in hyper-scaler cloud platforms, preferably Oracle Cloud Infrastructure (OCI) , OCVS , and GCP . The ideal candidate will have a strong technical background combined with exceptional consulting skills to deliver tailored cloud solutions to our clients.
Role And Responsibilities:
- Design, implement, operate, manage, and optimize cloud solutions
- Configure and deploy cloud resources, ensuring high availability, security, and scalability
- Collaborate with stakeholders to understand business objectives and translate them into technical requirements
- Conduct cloud assessments, identifying opportunities to improve performance and reduce costs
- Implement best practices for cloud operations, governance, and compliance
- Deliver technical workshops and training sessions for clients and internal teams
- Stay updated with the latest features and advancements in OCI, GCP, and other hyper-scaler platforms
Qualifications and Education Requirements:
- Educational Background: Bachelor's degree in Computer Science, Engineering, or a related field
- Experience:
- Minimum 5 years of hands-on experience with one of the hyperscalers (OCI, OCVS, GCP)
- Excellent troubleshooting and innovative problem-solving abilities, as well as the ability to act quickly
- Good understanding of Containers, Docker, and Kubernetes
- Demonstrates the highest level of detail orientation and organizational skills
- Solid understanding of cloud architecture, networking, security, and best practices
- ITIL Certified
- Solid understanding of cloud practices for backup and DR deployments
- Proven track record of successful deployments and managed services
- This role might require working outside of business hours, during weekends, and traveling outside of Egypt for extended periods.
- Mid-Senior level
- Contract
- Information Technology
- IT Services and IT Consulting
Senior Cloud Engineer - Hyperscalers
Posted 12 days ago
Job Viewed
Job Description
1 week ago Be among the first 25 applicants
Job Purpose:
We are seeking an experienced and dynamic Cloud Engineer specializing in hyper-scaler cloud platforms, preferably Oracle Cloud Infrastructure (OCI) , OCVS , and GCP . The ideal candidate will have a strong technical background combined with exceptional consulting skills to deliver tailored cloud solutions to our clients.
Role and Responsibilities:
- Design, implement, operate, manage, and optimize cloud solutions
- Configure and deploy cloud resources, ensuring high availability, security, and scalability
- Collaborate with stakeholders to understand business objectives and translate them into technical requirements
- Conduct cloud assessments, identifying opportunities to improve performance and reduce costs
- Implement best practices for cloud operations, governance, and compliance
- Deliver technical workshops and training sessions for clients and internal teams
- Stay updated with the latest features and advancements in OCI, GCP, and other hyper-scaler platforms
Qualifications and Education Requirements:
- Educational Background: Bachelor's degree in Computer Science, Engineering, or a related field
- Experience: Minimum 5 years of hands-on experience on one of the hyperscalers (OCI, OCVS, GCP)
- Excellent troubleshooting and innovative problem-solving abilities, as well as the ability to act quickly
- Good understanding of Containers, Docker, and Kubernetes
- Demonstrates the highest level of detail orientation and organizational skills
- Solid understanding of cloud architecture, networking, security, and best practices
- ITIL Certified
- Solid understanding of cloud practice for backup and DR deployments
- Proven track record of successful deployments and managed services
- This role might require working outside of business hours, during weekends, and travel outside of Egypt for a prolonged period.
- Mid-Senior level
- Contract
- Information Technology
- IT Services and IT Consulting
Referrals increase your chances of interviewing at SWATX by 2x
Get notified about new Cloud Engineer jobs in Riyadh, Riyadh, Saudi Arabia .
#J-18808-LjbffrBe The First To Know
About the latest System engineering Jobs in Saudi Arabia !
Account Cloud Engineer Emea-tce
Posted today
Job Viewed
Job Description
**Applicants are required to read, write, and speak the following languages**: English
**Preferred Qualifications**
**Do you enjoy working with people and creating unique experiences?**
We believe the ability to engage with people, communicate an idea and convince stakeholders is key to success. Together with colleagues from all around the world you will help us connect the biggest enterprises of today with the tools to compete in the digital world of tomorrow.
Oracle is at the forefront of the digital revolution. We are empowering nearly half a million businesses across the globe to turn untapped potential into real business value.
As an Account Cloud Engineer or ACE you collaborate closely with the sales rep on a select number of customers, providing technical leadership and support in order to convince the customer of the value of Oracle Cloud Technologies and assure the customer gets the best outcomes from their investments. This role will work with the Oracle Middle East and Africa sales team and our customers in the region.
You will bring your own value and sometimes lead different teams, to support our customers in their transformation journey to Oracle cloud by creating a unique experience and impact customer success. Together we L.E.A.D the way:
- Live with our customers
- Embrace collaboration and trust
- Aim for excellence
- Do it with fun and excitement
**Job Summary**
- Customer aligned, the ACE role is responsible for customer lifecycle from project concept to usage and expansion within the customer.
- Drives alignment with the Cloud Sales Rep, working as a team within the customer to define/drive sales strategy, find and win new workloads, technical due diligence to achieve the “Technical Win”
- Maintains an awareness of the customer’s infrastructure and is highly technically competent - Advises on new workloads - i.e. Move & Improve
- Orchestrates the technical teams/skills required to ensure our technology is driving customer business outcome and sustainable usage/growth
- Builds the consumption plan for and with the customer
- Works with the Cloud Adoption Manager to ensure customer adoption health & customer experience
**Role and Responsibilities**
- The ACE will orchestrate all technical activity in the account and is always in the leading position for presales activities.
- Actively involved in the Oracle account team in defining account strategy, execute and drive the consumption growth.
- Is accountable for the successful experience of customer(s) in their territory.
- Understands customers overall portfolio, IT and business priorities and establishes a solution that addresses customer needs.
- Drive effectiveness and impact in the way we engage with customers, become customer Trusted Advisor.
- Informs customers/prospects on Oracle emerging technologies and how they will create value and competitive differentiation
- Presents Oracle's technology demonstrating deep familiarity with infrastructure, security and integration capabilities.
- Acts as customer single point of contact for cloud engineering related aspects
- Engage Oracle Cloud technology team, lead virtual team to support in create the solution, design architecture, deliver POC, tailored technical workshops during sales cycle. (Cloud Domain Specialists, Workload Architects etc). Engage Cloud Adoption team for delivery management.
- Leads activities and teams to help position the value of Oracle’s Cloud and continually meet customer expectations.
o
**Skills and Profile**
- Broad technical experience of Cloud Infrastructure and Platform solutions along with a strong understanding of cloud architecture. Knowledge of Oracle platform services and cloud infrastructure would be a strong advantage.
- Demonstrates leadership capability including the ability to delegate activities & involve the right teams/skills sets.
- Clearly able to articulate the Cloud offerings in the market and with the ability to discuss architectures
- Excellent communication and presentation skills for a group with high degree of comfort speaking across all levels of management (eg IT management, Architects, administrators and executives).
- Experience in understanding complex customer ecosystems with the ability to translate customer needs into workable solutions
- Familiar with 3rd party and Oracle Architecture frameworks (eg TOGAF, ECal)
- High level of commercial business understanding
- Intelligence to identify key trends and insights and leverage them in driving decision making and execution within customer
- Experience in engaging and influencing stakeholders.
- Ability to build relationships to grow business. Act as a partner to our customers, not just a vendor.
A career at Oracle is defined by you. We give you the freedom—and the skills—to write your own success story. Whatever avenue you go down, you’ll gain priceless learning experiences and be supported to do your best work.
We a
Expert Cloud Engineer - Hyperscalers (Preferably Saudi)
Posted 12 days ago
Job Viewed
Job Description
1 month ago Be among the first 25 applicants
Get AI-powered advice on this job and more exclusive features.
Job Purpose: We are seeking an experienced and dynamic Cloud Engineer specializing in hyper-scaler cloud platforms, preferably Oracle Cloud Infrastructure (OCI) and GCP . The ideal candidate will have a strong technical background combined with exceptional consulting skills to deliver tailored cloud solutions to our clients.
Role And Responsibilities:
- Design, implement, operate, manage, and optimize cloud solutions
- Configure and deploy cloud resources, ensuring high availability, security, and scalability
- Collaborate with stakeholders to understand business objectives and translate them into technical requirements
- Conduct cloud assessments, identifying opportunities to improve performance and reduce costs
- Implement best practices for cloud operations, governance, and compliance
- Deliver technical workshops and training sessions for clients and internal teams
- Stay updated with the latest features and advancements in OCI, GCP, and other hyper-scaler platforms
Qualifications and Education Requirements:
- Educational Background: Bachelor's degree in Computer Science, Engineering, or a related field
- Experience: Minimum 8 years of hands-on experience with one of the cloud hyperscalers (OCI, GCP, or OCVS)
- Excellent troubleshooting and innovative problem-solving abilities, as well as the ability to act quickly
- Good understanding of Containers, Docker, and Kubernetes
- Demonstrates the highest level of detail orientation and organizational skills
- Solid understanding of cloud architecture, networking, security, and best practices
- Cloud Architect Certifications on at least one hyperscaler (OCI or GCP)
- Solid understanding of cloud practices for backup and disaster recovery deployments
- Proven track record of successful deployments and managed services
- This role might require working outside of business hours, during weekends, and travel outside of Egypt for extended periods
- Preferred banking experience
- Mid-Senior level
- Contract
- Information Technology
- IT Services and IT Consulting
Cloud Support Engineer
Posted 7 days ago
Job Viewed
Job Description
Join to apply for the Cloud Support Engineer role at Canonical
3 days ago Be among the first 25 applicants
Join to apply for the Cloud Support Engineer role at Canonical
Get AI-powered advice on this job and more exclusive features.
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1100+ colleagues in 75+ countries and very few office based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
The company is founder led, profitable and growing.
We are hiring a Cloud Support Engineer to build a career with Canonical and support the technical needs of customers leveraging Ubuntu and open source products. If you have an affinity for open source development and a passion for technology, then you will enjoy working with some of the best people in the industry at Canonical.
We regularly solve interesting, technical problems. From triaging complex Cloud environment issues, Linux kernel crashes we've never seen before to OS configuration issues and root cause analysis, we provide an expert level of support and satisfaction to our peer groups and customers. We are rapidly expanding and are looking for talented problem solvers with a passion for working on the next generation of Ubuntu solutions for our customers.
Location: This is a globally remote role, unless specified otherwise.
The role entails
- Investigate issues reported by customers by researching and escalating issues
- Work to resolve complex customer problems related to Canonical's portfolio of products.
- Ownership of results: Ensure that each support case owned by you is handled according to our Service Level Agreement (SLA) with the highest possible customer satisfaction by setting the right expectations and fulfilling your commitments.
- Engage directly with customers and work collaboratively by phone, ticketing system, and remote sessions to resolve their issues.
- Participate in a regular weekend working rotation.
- Contribute new knowledge base articles and maintain existing articles, ensuring shared knowledge and lessons learned are available to customers.
- Understanding Ubuntu development process to be able to set customer expectations correctly on timeline for a fix.
- Professional written and spoken English with excellent presentation skills
- Exceptional academic track record from both high school and university
- Undergraduate degree in a technical subject or a compelling narrative about your alternative chosen path
- Track record of going above-and-beyond expectations to achieve outstanding results
- Hands-on and extensive working experience in supporting Linux systems including 3 or more of:
- Virtualization / Cloud - primarily using KVM or OpenStack.
- Containers - especially with Docker, LXD/LXC, or Kubernetes.
- Storage technologies - block, object and network.
- Networking (bonding, firewalling, bridging, switching, network file system tuning, MTU issues, etc.).
- Cloud computing expertise in provisioning, monitoring, orchestration, etc.
- Advanced troubleshooting experience:
- Linux integration with other environments (authentication/directory services, network file systems, etc.).
- Ability to navigate effectively stack traces and logs, and advise on next steps.
- Solid understanding of OS and Application level bugs and when to escalate to the correct team.
- Programming fundamentals in any language.
- Extensive Customer support experience is key:
- Customer needs are top priority.
- Communicate professionally, emphatically, clearly and set the right expectations.
- Ability to travel internationally twice a year for company events up to two weeks long.
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
- Distributed work environment with twice-yearly team sprints in person
- Personal learning and development budget of USD 2,000 per year
- Annual compensation review
- Recognition rewards
- Annual holiday leave
- Maternity and paternity leave
- Employee Assistance Programme
- Opportunity to travel to new locations to meet colleagues
- Priority Pass, and travel upgrades for long haul company events
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since its inception in 2004. Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.
Seniority level
- Seniority level Entry level
- Employment type Full-time
- Job function Information Technology
- Industries Software Development
Referrals increase your chances of interviewing at Canonical by 2x
Get notified about new Cloud Support Engineer jobs in Riyadh, Riyadh, Saudi Arabia .
Junior Software Engineer - Cross-platform C++ - Multipass Software Engineer (Python/Linux/Packaging) Software Engineer - Cross-platform C++ - Multipass System Software Engineer - GCC/LLVM compiler, tooling, and ecosystem Software Engineer - Python - Container Images Distributed Systems Software Engineer, Python / Go Software Engineer - Python - Container Images Python and Kubernetes Software Engineer - Data, AI/ML & Analytics Software Engineer - Python - Container Images Software Engineer - Immutable Ubuntu Desktop Senior Software Engineer - Python/MongoDBWe’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr