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469 Support Staff jobs in Saudi Arabia

Back office support Supervisor

SAR100000 - SAR150000 Y Emdad By Elm

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Job Summary:

We are looking for an experienced and motivated Back-office Support Supervisor to lead the back-office team at the Absher Call Center. The role is responsible for overseeing all non-voice customer service operations, ensuring timely and accurate handling of service requests, managing team performance, and coordinating with internal departments to maintain service excellence and compliance with client SLAs.

Key Responsibilities:

Supervise daily back-office operations, including ticket handling, complaint processing, and case follow-up.

Ensure team adherence to performance KPIs and service quality standards.

Act as the escalation point for complex or unresolved cases.

Review and validate daily/weekly reports submitted by the team.

Liaise with internal departments (e.g., IT, HR, Quality) to resolve operational issues promptly.

Conduct regular coaching and performance reviews for back-office staff.

Contribute to process improvement and ensure proper documentation of workflows and updates.

Support onboarding and training of new back-office agents.

Requirements:

Bachelor's degree in information technology, Business Administration, or a related field.

3+ years of experience in back-office operations or customer service, including at least 1 year in a supervisory role.

Strong leadership and team management skills.

Experience with CRM and case management systems.

Excellent analytical, reporting, and problem-solving capabilities.

Fluent in Arabic and English (written and verbal).

Ability to work under pressure and manage multiple priorities.

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Financial Analyst - Executive Office Support

Riyadh, Riyadh WEbook, Inc.

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Do you want to love what you do at work? Do you want to make a difference, an impact, transform peoples lives? Do you want to work with a team that believes in disrupting the normal, boring, and average?

If yes, then this is the job you're looking for , webook.com is Saudi's #1 event ticketing and experience booking platforms in terms of technology, features, agility, revenue serving some of the largest mega events in the Kingdom surpassing over 2 billion sales. webook.com is part of the Supertech Group also consisting of UXBERT Labs, one of the best digital and user experience design agencies in the GCC, along with Kafu Games, the largest esports tournament platform in MENA.

Position Overview:

We are seeking a detail-oriented and analytical Financial Analyst to work closely with our CEO, providing strategic financial insights and decision support. The ideal candidate will be experienced in financial modeling, budgeting, forecasting, and reporting, with a strong understanding of business dynamics. This role requires a sharp thinker with consultancy experience, fluent in both Arabic and English, and skilled in preparing high-quality reports and presentations to guide executive decision-making.

Key Responsibilities:

  • Collaborate directly with the CEO to support financial planning, business modeling, and strategic initiatives.
  • Analyze financial data to evaluate company performance, identify trends, risks, and opportunities, and support investment or cost-optimization decisions.
  • Prepare detailed financial reports, dashboards, and high-impact presentations in both Arabic and English.
  • Conduct financial forecasting, variance analysis, and budget tracking to ensure alignment with business goals.
  • Support the development of pitch decks, investor reports, and executive summaries with strong financial narratives.
  • Conduct market and competitor analysis with a focus on financial performance and industry benchmarks.
  • Assist in defining KPIs, business objectives, and building financial roadmaps aligned with strategic plans.
  • Act as a liaison between the CEO and finance, operations, and other departments to ensure data-driven alignment.
  • Bachelor’s degree in Finance, Accounting, Economics, or a related field (MBA or professional certification is a plus).
  • Minimum of 3 years of experience in financial analysis, preferably within consultancy or strategic roles.
  • Strong analytical and quantitative skills with the ability to interpret complex financial data.
  • Proficiency in financial modeling and advanced Excel/Google Sheets; experience with budgeting and forecasting tools.
  • Excellent verbal and written communication skills in both Arabic and English.
  • High proficiency in Google Workspace (Docs, Slides, Sheets) for creating professional presentations and reports.
  • Strong organizational skills and ability to manage multiple priorities under tight deadlines.
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Front Office Support Engineer – L1

SAR40000 - SAR60000 Y Estarta Solutions

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Role Overview:

As part of Cisco's Customer Experience (CX) organization, this role supports the
Cisco Managed Services (CMS)
team, which delivers high-impact lifecycle services to Cisco's top-tier clients. The CMS team plays a pivotal role in enabling security outcomes through advisory, integration, and managed services—leveraging Cisco's industry-leading security portfolio.

The L1 Front Office Engineer will be the first point of contact for technical support, ensuring timely and effective resolution of incidents across multiple domains including Network, Data Center, Security, and Voice.

Key Responsibilities:

  • Serve as the initial technical support interface for incident management across various technology domains.
  • Perform first-level troubleshooting and escalate complex issues to second and third-level support teams as needed.
  • Manage and document support tickets, ensuring accurate tracking of actions and resolutions.
  • Collaborate with a diverse, global team to maintain service excellence and customer satisfaction.

Qualifications:

  • Strong verbal and written communication skills.
  • Solid analytical and technical problem-solving abilities.
  • Ability to work effectively in a multicultural and geographically distributed team.
  • Flexibility to work in late afternoon and evening shifts as required.
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Technical Support Office Manager

SAR90000 - SAR120000 Y Ladun

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Job Title: Technical Support Office Manager – For a Leading Company

Qualification: Bachelor's Degree in Engineering

Experience: 20 years in construction and engineering, including the last 7 years in senior management positions related to technical support for construction projects, with experience in projects including towers, malls, cinemas, or large administrative buildings

Skills & Competencies: Proficient in computer use, basic engineering drawing software, and specialized quantity surveying software. Professional proficiency in Arabic and English

To Apply: Please send your CV to:

نوع الوظيفة: دوام كامل

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Learning Support Assistant

SAR35000 - SAR45000 Y Beech Hall School Riyadh

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Company Description

Beech Hall School Riyadh is an international school offering a dynamic and inclusive learning environment for students from Nursery to Senior School. We provide a globally recognized education through the US High School Diploma and the IB Diploma Programme (IB DP). With a strong focus on innovation, student-centered learning, and a diverse community, we prepare students for success in an ever-changing world. Admissions are open—contact us to learn more

Role Description

This is a full-time on-site role for a Learning Support Assistant, located in Riyadh, Saudi Arabia. The Learning Support Assistant will support teachers in delivering inclusive education, assist with classroom management, and help students with their learning activities. Additional responsibilities include safeguarding children, facilitating communication among students and staff, and contributing to a positive learning environment.

Qualifications

  • Assistant Teaching skills
  • Safeguarding and Safeguarding Children skills
  • Strong Interpersonal Skills and Communication abilities
  • Ability to work collaboratively with teachers and staff
  • Experience in an educational setting is a plus
  • Relevant qualifications or certifications in education or related field
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Learning Support Assistant

SAR40000 - SAR60000 Y British International School Riyadh (BISR)

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The British International School Riyadh (BISR) has provided high-quality education to the expatriate community since 1979. As a well-regarded, not-for-profit, co-educational institution in the Middle East, we serve students aged 3-18 across multiple campuses.

The British International School Riyadh (BISR) has provided high-quality education to the expatriate community since 1979. As a well-regarded, not-for-profit, co-educational institution in the Middle East, we serve students aged 3-18 across multiple campuses.

Our school is accredited by the Council of International Schools (CIS) and as a British School Overseas (BSO). Additionally, BISR is a member of the British Schools of the Middle East (BSME), the Association of British Schools Overseas (AoBSO), the Heads Conference (HMC), and the Council of British International Schools (COBIS).

The BISR Diplomatic Quarter campus is also an IB World School, offering the International Baccalaureate Diploma Programme. The school follows the English curriculum, greatly enriched by the local and international context. Learning is holistic, supported by a broad co-curricular programme, encompassing extra-curricular activities, student leadership, service learning and residential trips. Strong pastoral care supports student well-being.

We are seeking to appoint a Learning Support Assistant to join the Support for Learning Team and work collaboratively to provide a high quality educational experience to students. The Support for Learning team is a highly committed team of specialist teachers and Learning Support Assistants who work cooperatively and imaginatively. The candidate should be an outstanding classroom practitioner, able to provide support and guidance to colleagues and parents.

The Job Description is available here: Learning Support Assistant JD - Sep 2025

Key Requirements

  • Be enthusiastic, highly motivated and with a strong track record of working within a similar type of role.
  • Show evidence of having previous learning experience working with children.
  • Be proactive in their approach providing learning support to primary and/or senior students in mainstream classes, small groups and on a 1:1 basis.
  • Show confidence in working with young children in and outside a classroom.
  • Have excellent interpersonal skills, high levels of emotional intelligence and be able to deal effectively and work collaboratively with a wide range of stakeholders and teams.
  • Fully support the school Mission, Vision and Motto.
  • Have KSA residency status.

What we offer:

  • Highly motivated and engaged students who are driven to achieve and thrive in their educational journey.
  • A strong and supportive school community, where collaboration and mutual respect are at the heart of everything we do.
  • A learning-focused environment with a commitment to continuous professional growth and development for all staff members.
  • Passionate, hardworking colleagues who are dedicated to delivering high-quality learning experiences, fostering student well-being, and enriching the lives of our students through a diverse range of programs.

Key Dates:

  • Closing date for applications: Monday, 20th October 2025.

Important Notes:

  • Application guidelines are available here: Guidelines
  • To apply, please follow the application link: and provide a supporting statement of application following the provided guidelines.
  • For non-teaching roles, applicants will need to register as a qualified teacher on the application tracking system (InTeachers) to complete the application.
  • BISR reserves the right to make an earlier appointment if a suitable candidate is identified before the closing date.
  • Comprehensive background checks will be required for all staff.
  • Please link here to our Safer Recruitment Policy.
  • For more information about the school, visit:

Safeguarding:

BISR believes very strongly in the role of the school in safeguarding children and young people. All staff, whatever their role in the school, will be required to undergo rigorous background checks before commencing employment.

BISR is unreservedly committed to creating and maintaining a safe and secure environment for all students. We believe that safeguarding is everyone's responsibility and that every child, regardless of age, ability, gender, culture, religion, or background, has the right to be protected from all forms of abuse, neglect, and exploitation. Our commitment extends to fostering a culture of mutual respect, trust, and transparency among students, staff, parents, and the wider community. We are dedicated to ensuring that all children are provided with a secure and nurturing environment that promotes their physical, emotional, social, and intellectual development.

All applicants, whether for teaching or non-teaching positions, must provide the following in support of their application:

All Applications Must Include:

  • An up-to-date, two-page Curriculum Vitae, including a photograph.
  • A statement in support of your application, addressing the following question: "How do you think you would be able to support our Mission and REACH motto?"

Teacher Applications Must Also Include:

  • How do you demonstrate that you are a lifelong learner, and how does current pedagogical practice impact your classroom?
  • How do you create a positive classroom climate and support student well-being in your current school?
  • What strategies do you use to ensure that all learners in your classroom make good progress?
  • What is your contribution to your current school community?

The school reserves the right to make an earlier appointment if a suitable candidate is identified.

For more information about the school, please visit our website:

BISR teachers should possess the following:

Qualifications:

  • Qualified Teacher status.
  • Certificate of Education (PGCE or B.Ed).
  • Relevant training or qualifications for the specific post.

Understanding:

  • Appreciation of a British school's demands in an international context.
  • Commitment to the school's co-curricular life.
  • Understanding of intercultural awareness and cultural sensitivity.
  • Recognition of responsibility for students' holistic growth and well-being.

Experience:

  • Experience in various contexts (UK and international).
  • Experience teaching within a Key Stage or subject.
  • Experience with positive behavior management strategies.
  • Experience planning for diverse learning needs, including highly able students.
  • Experience in curriculum development, monitoring, and assessment.
  • Experience with second language students or willingness to train.

Skills and Abilities:

  • Detailed knowledge of the English National Curriculum.
  • Ability to create a stimulating learning environment and demonstrate creative teaching.
  • Willingness to collaborate with colleagues.
  • Good organizational skills for recording and evaluating progress.
  • Effective communication skills with pupils, parents, and colleagues.
  • Time management and ability to direct teaching assistants.
  • Good ICT skills.
  • Understanding of Assessment for Learning strategies.
  • Desire to develop knowledge across the curriculum.

Personal Qualities:

  • Warmth and sense of humor.
  • Flexibility.
  • Enthusiasm.
  • Team player.
  • Commitment to professional development.
  • Willingness to participate in co-curricular activities.
  • High expectations for self and students.
  • First-class communication skills.
  • Empathy with all stakeholders.

Equal Opportunities:

BISR values a diverse workforce and an inclusive culture, committed to equality of opportunity and creating an environment where everyone is valued and respected as a global citizen.

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Inteachers ApS is a private company limited by shares registered in Denmark.

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Technical Support

Opswat

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Protecting the World’s Critical Infrastructure

OPSWAT , a global leader in IT, OT , and ICS critical infrastructure cybersecurity, delivers an end-to-end platform that gives public and private sector organizations and enterprises the critical advantage needed to protect their complex networks, secure their devices, and ensure compliance. Over the last 20 years our commitment to innovative technology has earned the trust of more than 1,700 organizations, governments, and institutions globally, solidifying our role in protecting the world’s critical infrastructure and securing our way of life.

The Position

OPSWAT is looking for an energetic and client-oriented Associate Technical Support Engineerto join our Customer Success Support team in a junior role. You will be responsible foroverseeing the installation and maintenance of OPSWAT products. Yourduties will include optimizing software application performance, installing updates, and performing debugging procedures. You willmanage customer issues with OPSWAT’s applications to ensurethey are resolved quickly and satisfactorily.

What You Will Be Doing

  • The Associate Support Engineer needs a working understanding of multiple IT domains and have the ability to grow and strengthen their knowledge in these areas.
  • Manage and resolve customer issues with OPSWAT Products and gain an understanding of how OPSWAT products integrate into a client’s architecture.
  • Participates in testing and installing new software releases and application system upgrades.
  • Review queues of open tickets and ensure each ticket is being handled appropriately.
  • Works with internal and external infrastructure teams and vendors to resolve hardware and software issues, including escalations.
  • Work with application developers and the internal infrastructure team to troubleshoot applications.
  • Participate in engineering and configuring technical solutions for applications, systems implementations, and upgrades.
  • Provide phone support and chat support as required.
  • Continuously improve technical knowledge of OPSWAT products.
  • Coordinate with engineering and QA teams to administer code migrations in production.
  • This is a position where you need a little knowledge to begin with, and we are going to mature you into a well-rounded IT engineer.

What We Need from You

  • Bachelor’s degree in CS, MIS, or equivalent discipline.
  • 1 - 2 years of technical support experience
  • Experience in Linux (Ubuntu and CentOS), Windows, and MAC
  • Experience with some network and virtualization.

It Would Be Nice If You Had

  • Experience with Cybersecurity products

OPSWAT is an equal opportunity employer. We celebrate diversity and are committed to providing an environment where equal employment opportunities are extended to all employees and applicants, free of discrimination and harassment of any type. All employment decisions are based on individual qualifications, job requirements, and business needs without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other category protected by federal, state, or local laws.

Recruiting Agencies: we do not accept unsolicited resumes from third party agencies for any of our open positions. To submit resumes for our jobs, there must be a recruiting contract approved by our legal team and endorsed by both parties. We are currently not accepting additional 3rd party agencies at this time.

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Application Support

Riyadh, Riyadh Master-Works

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Application Support

Quantity: 2

Salary: Flexable

SAUDI ONLY

1-8 years of experience

  • Applications Production environment management with knowledge on Windows OS and Linux OS Servers management.
  • Follow policies and procedures on Change Management and IT Governance standards.
  • Cybersecurity Reports review and validation and closing vulnerabilities and provide closure report with evidence.
  • Development knowledge: experienced on development outcomes including compiled files and configurations files of web applications and web servers management.
  • Troubleshooting live applications in Collaboration with Infrastructure teams ( Systems, Networks, and IT Security ) and provide RCA report.
  • Level 3 Support: Provide advanced technical support and troubleshooting for complex application issues.
  • Incident Management: Investigate, diagnose, and resolve application incidents, including software errors, performance issues, and system outages.
  • Problem Management: Analyze recurring incidents, identify root causes, and implement preventative measures.
  • Application Monitoring: Monitor application performance, identify potential issues proactively, and take corrective actions.
  • User Support: Assist users with application-related questions, provide guidance on best practices, and conduct training sessions as needed.
  • Application Upgrades & Deployments: Participate in the planning, testing, and deployment of application upgrades and patches.
  • Documentation: Maintain accurate and up-to-date documentation on application configurations, troubleshooting procedures, and knowledge base articles.
  • Vendor Management: Coordinate with software vendors for technical support, bug fixes, and resolution of critical issues.
  • Project Involvement: Contribute to IT projects related to application implementation, integration, and enhancement.
  • Continuous Improvement: Stay current with the latest technologies and best practices in application support.
  • DevSecOps: regular activities on development lifecycle and manage pipelines, configurations, and maintenance.
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Learning Support

SAR60000 - SAR120000 Y KAUST Schools Saudi Arabia

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Job Description

KAUST Schools

Saudi Arabia

Job type:

Full Time, Fixed Term

Start date:

02 August 2026

Apply by:

16 October 2025

Job overview

The Learning Support Teacher (LST) must have an understanding of how to support and facilitate learning for students with complex learning profiles. This may include students who are English language learners, as well as students with additional learning needs.

The LST will directly support a caseload of students and provide direct instruction. S/he adheres to The KAUST School's mission, policies, and beliefs; among those beliefs is foremost that all children enrolled at TKS are fully participating members of the learning community.

The teacher needs to have a clear understanding of specific learning profiles to be successful within an inclusive context by working closely with teachers to adapt curriculum design, implement, evaluate and record support interventions.


Recruiter contact:

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About KAUST Schools

KAUST Schools

4700 Kaust, Thuwal

Western Province

Saudi Arabia

Purpose-built secure community built around a recently established University campus located 80km north of Jeddah on the Red Sea coast. The community contains a golf course, marina, restaurants, basic retail, modern supermarket, cinema, fitness center, beaches and parks.

Please note that you are wholly responsible for fact checking in respect of the information provided by schools. Please also check for the latest visa and work permit requirements that may apply. Tes is not responsible for the content of advertisements or the policies adopted by advertising schools. Tes asks that all schools follow Tes' Fair Recruitment Policy .

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IT Support

SAR40000 - SAR80000 Y NICE ONE | نايس ون

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Are you excited about providing outstanding IT support and eager to help teams stay productive and connected? Join us as an IT Support team member and play a key role in ensuring smooth technical operations at our company. We're looking for candidates from all backgrounds who bring a proactive attitude and a passion for technology to deliver exceptional service in a collaborative environment.

Key Responsibilities – IT Support, Troubleshooting, And Technical Assistance

  • Deliver responsive first- and second-line technical support to onsite and remote users, resolving hardware, software, and network issues efficiently.
  • Monitor IT support requests through the helpdesk system, ensuring timely follow-up, resolution, and accurate documentation of incidents.
  • Install, configure, and maintain desktops, laptops, printers, conferencing equipment, mobile devices, and approved business applications.
  • Guide team members through setup and usage of IT systems, security features, and self-service resources to promote digital best practices.
  • Escalate complex issues to the appropriate teams and track progress to resolution while keeping stakeholders informed.
  • Support regular hardware/software inventory management, license tracking, and system updates to maintain reliable operations.
  • Assist with onboarding/offboarding of team members: account creation, access permissions, and deployment of devices/systems.
  • Champion IT security by reporting threats, educating users on safe practices, and participating in technology improvement initiatives.

Qualifications & Skills – IT Support, Customer Service, and Technical Troubleshooting

  • Associate's degree in Information Technology, Computer Science, or a related field – or equivalent hands-on experience in technical support roles.
  • At least 1 year of relevant IT support experience in a professional environment.
  • Working knowledge of Microsoft Windows, Office 365, Active Directory, and common messaging/collaboration tools.
  • Familiarity with networking fundamentals, computer hardware components, and troubleshooting methodologies.
  • Effective communication skills in English with a service-oriented mindset and the ability to explain technical concepts to all audiences.
  • Strong organizational skills, attention to detail, and the ability to prioritize multiple tasks and requests under pressure.
  • Commitment to inclusivity, team collaboration, and continuous learning in a fast-paced environment.
  • Industry certifications (such as CompTIA A+, Microsoft, or ITIL) are a plus but not required.

Core Attributes – Reliability, Initiative, and Teamwork in IT Support

  • Proactive and resourceful in identifying and solving recurring technical challenges.
  • Dependable, adaptable, and ready to respond calmly to urgent support needs.
  • Values accountability and confidentiality in handling company and employee information.
  • Collaborates effectively with all teams, sharing knowledge and driving improvements in IT support processes.
  • Keen to expand expertise in new technologies, emerging support tools, and security best practices.

*Career Development – Grow Your IT Support Career *

  • Access to ongoing technical training and opportunities for certification to support your professional development.
  • Exposure to diverse IT projects and the chance to work with the latest technologies and business applications.
  • Clear growth paths into specialized roles in IT infrastructure, cybersecurity, systems administration, or technical leadership.
  • Engaging, supportive environment with recognition for initiative, knowledge sharing, and outstanding customer service.

How to Apply – Start Your IT Support Journey With Us
Ready to make an impact by helping others leverage technology for success? Submit your resume and a brief note about your experience solving technical problems via our online careers portal. Tell us why you're passionate about IT support and how you can contribute to our team's mission. We're excited to learn how your skills and commitment can support our company's technology goals

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