187 Support Officer jobs in Saudi Arabia
Network Support Officer
Posted today
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Our client is a bottling plant in Riyadh and the first processor of locally made carbonated beverages.
**As a Network Support Officer, **you will work closely with our network administrators to ensure the seamless operation of our computer networks, connections, and security systems.
**What will you do**:
- ** Network Infrastructure**: Design, install, and maintain well-functioning computer networks, connections, and cabling to support the organization's operational needs.
- ** Troubleshooting**: Identify and resolve system failures and bottlenecks, ensuring the long-term efficiency and reliability of the network infrastructure.
- ** LAN Inspection**: Inspect LAN infrastructure, diagnose and rectify minor or major problems/bugs to maintain network integrity.
- ** Upgrade and Maintenance**: Organize and schedule network upgrades and maintenance activities, ensuring mínimal disruption to other team members' work.
- ** Vendor Collaboration**: Work closely with vendors to procure necessary equipment for network and system enhancements.
- ** CCTV Implementation**: Implement, troubleshoot, and configure CCTV cameras, NVR (Network Video Recorder), and Servers for all locations within the organization.
- ** Security Support**: Administer and support the security team in managing the CCTV system, including tasks such as video playback and exporting.
- ** Hardware Installation**: Install CCTV screens (TV) and workstations as required to support surveillance operations.
- ** Backup Management**: Take responsibility for backing up data on all CCTV servers to ensure data integrity and security.
- ** CCTV Design**: Create CCTV drawings, layouts, and conduct site surveys to optimize the placement and effectiveness of surveillance equipment.
**What is expected from you**:
- Bachelor's degree in Information Technology, Computer Science, or related field preferred.
- 2-5 years of proven experience in network support and CCTV systems administration.
- Proficiency in network design, troubleshooting, and implementation.
- Familiarity with CCTV camera systems, NVR, and server configurations.
- Strong problem-solving skills and attention to detail.
- Excellent communication and collaboration skills.
- Ability to work independently and in a team environment.
- Relevant certifications (e.g., CompTIA Network+, CCNA) will be a plus.
Infrastructure Administration Support Officer
Posted 12 days ago
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Job Description
JASARA PMC, a leading program management company, is currently seeking an Infrastructure Administration Support Officer to join our team. As an Infrastructure Administration Support Officer at JASARA PMC, you will play a key role in providing administrative support for the company's infrastructure projects. You will be responsible for coordinating with internal teams and external stakeholders to ensure smooth project implementation and efficient operations. Additionally, you will assist in managing project documentation, tracking project progress, and providing support for project-related activities.
Responsibilities
- Coordinate and support infrastructure project activities.
- Assist in the preparation of project plans, schedules, and budgets.
- Track project progress and report on key milestones.
- Ensure timely communication and collaboration between internal teams and external stakeholders.
- Manage project documentation, including contracts, permits, and technical specifications.
- Assist in coordinating project meetings and events.
- Provide administrative support to project managers and team members.
- Assist in resolving project-related issues and conflicts.
- Adhere to project management standards and best practices.
- Contribute to continuous improvement of project management processes.
- Bachelor's degree in Business Administration or a related field.
- Minimum of 3 years of experience in project administration or a similar role.
- Proficiency in project management software and tools.
- Excellent organizational and time management skills.
- Strong attention to detail.
- Ability to multitask and prioritize workload.
- Excellent communication and interpersonal skills.
- Ability to collaborate with cross-functional teams.
- Strong problem-solving and analytical skills.
- Proficiency in spoken and written Arabic and English.
Senior Technical Business Support Officer
Posted 6 days ago
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Join to apply for the Senior Technical Business Support Officer role at Norconsult Telematics
Senior Technical Business Support OfficerJoin to apply for the Senior Technical Business Support Officer role at Norconsult Telematics
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Talent Acquisition Specialist | Technical RecruiterPosition Objective:
Senior Technology Business Support professional responsible for aligning business needs with technology strategies, ensuring governance, budget control, process automation, and supporting AI and advanced technology projects.
Job Description & Responsibilities:
- Ensure compliance with company policies, industry regulations, and technology governance frameworks, providing guidance to AI and advanced technology teams on governance best practices.
- Lead and optimize process automation initiatives, implementing approval workflows and digital transformation solutions to enhance operational efficiency and cost-effectiveness.
- Oversee sector budgets, manage procurement processes (PRs & POs), monitor expenses, and ensure optimal resource allocation in collaboration with finance and procurement teams.
- Develop, implement, and enforce data governance policies to maintain high-quality data management aligned with business objectives.
- Generate advanced reports and dashboards using BI tools (Power BI, Tableau) to track performance, identify trends, and support strategic decision-making.
- Provide expertise in financial management, procurement, workflow automation, digital transformation, data governance frameworks, and emerging technologies.
- Act as a key liaison with stakeholders, driving cross-functional collaboration and ensuring alignment between business and IT objectives.
Qualifications & Experience:
- Bachelor’s degree in Business Administration, Finance, Management Information Systems, Computer Science, or a related field.
- 4+ years of experience in technology governance, budgeting, procurement, outsourcing/vendor management, contracts management, legal review of vendor agreements, and business/IT alignment.
- Proven experience in the tech industry or a similar fast-paced environment.
- Proficiency in MS Office Suite.
- Strong command of written and spoken English and Arabic.
- Seniority level Entry level
- Employment type Contract
- Job function Information Technology
- Industries Telecommunications
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Sign in to set job alerts for “Technical Support Officer” roles. Reporting & Follow-up Specialist - CEO Office Admin Support Executive - Riyadh - SaudisationRiyadh, Riyadh, Saudi Arabia 17 hours ago
Riyadh, Riyadh, Saudi Arabia 18 hours ago
Admin & Operations Associate (Saudi National) Executive - Operations Administration (Saudi National Only)Al Mithab, Riyadh, Saudi Arabia 10 hours ago
Riyadh, Riyadh, Saudi Arabia 16 minutes ago
Riyadh, Riyadh, Saudi Arabia 23 hours ago
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#J-18808-LjbffrSenior Technical Business Support Officer
Posted today
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Job Description
Join to apply for the Senior Technical Business Support Officer role at Norconsult Telematics
Senior Technical Business Support OfficerJoin to apply for the Senior Technical Business Support Officer role at Norconsult Telematics
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Direct message the job poster from Norconsult Telematics
Talent Acquisition Specialist Technical RecruiterPosition Objective:
Senior Technology Business Support professional responsible for aligning business needs with technology strategies, ensuring governance, budget control, process automation, and supporting AI and advanced technology projects.
Job Description & Responsibilities:
- Ensure compliance with company policies, industry regulations, and technology governance frameworks, providing guidance to AI and advanced technology teams on governance best practices.
- Lead and optimize process automation initiatives, implementing approval workflows and digital transformation solutions to enhance operational efficiency and cost-effectiveness.
- Oversee sector budgets, manage procurement processes (PRs & POs), monitor expenses, and ensure optimal resource allocation in collaboration with finance and procurement teams.
- Develop, implement, and enforce data governance policies to maintain high-quality data management aligned with business objectives.
- Generate advanced reports and dashboards using BI tools (Power BI, Tableau) to track performance, identify trends, and support strategic decision-making.
- Provide expertise in financial management, procurement, workflow automation, digital transformation, data governance frameworks, and emerging technologies.
- Act as a key liaison with stakeholders, driving cross-functional collaboration and ensuring alignment between business and IT objectives.
Qualifications & Experience:
- Bachelor's degree in Business Administration, Finance, Management Information Systems, Computer Science, or a related field.
- 4+ years of experience in technology governance, budgeting, procurement, outsourcing/vendor management, contracts management, legal review of vendor agreements, and business/IT alignment.
- Proven experience in the tech industry or a similar fast-paced environment.
- Proficiency in MS Office Suite.
- Strong command of written and spoken English and Arabic.
- Seniority level Entry level
- Employment type Contract
- Job function Information Technology
- Industries Telecommunications
Referrals increase your chances of interviewing at Norconsult Telematics by 2x
Sign in to set job alerts for "Technical Support Officer" roles. Reporting & Follow-up Specialist - CEO Office Admin Support Executive - Riyadh - SaudisationRiyadh, Riyadh, Saudi Arabia 17 hours ago
Riyadh, Riyadh, Saudi Arabia 18 hours ago
Admin & Operations Associate (Saudi National) Executive - Operations Administration (Saudi National Only)Al Mithab, Riyadh, Saudi Arabia 10 hours ago
Riyadh, Riyadh, Saudi Arabia 16 minutes ago
Riyadh, Riyadh, Saudi Arabia 23 hours ago
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مسؤول دعم فني (Technical Support Officer)
Posted 11 days ago
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Join to apply for the مسؤول دعم فني (Technical Support Officer) role at Burjline Builders
Join to apply for the مسؤول دعم فني (Technical Support Officer) role at Burjline Builders
الهدف من الوظيفة:
تقديم الدعم الفني وحلول المشكلات التقنية للعملاء أو المستخدمين الداخليين لضمان استمرارية العمل بكفاءة عالية، وحل الأعطال الفنية في أسرع وقت ممكن مع الحفاظ على جودة الخدمة.
الهدف من الوظيفة:
تقديم الدعم الفني وحلول المشكلات التقنية للعملاء أو المستخدمين الداخليين لضمان استمرارية العمل بكفاءة عالية، وحل الأعطال الفنية في أسرع وقت ممكن مع الحفاظ على جودة الخدمة.
المهام والمسؤوليات الرئيسية:
الدعم الفني للمستخدمين:
استقبال طلبات الدعم عبر الهاتف، البريد الإلكتروني، أو أنظمة التذاكر (Ticketing System).
تشخيص المشكلات التقنية وحلها مباشرة أو توجيهها للفريق المختص.
متابعة البلاغات حتى إغلاقها وضمان رضا العميل أو المستخدم.
إدارة الأعطال والأنظمة:
تثبيت وتهيئة الأجهزة والبرامج والتحديثات اللازمة.
مراقبة أداء الشبكات والأنظمة لمعالجة الأعطال المحتملة قبل وقوعها.
التوثيق والتقارير:
توثيق المشكلات والحلول في قاعدة بيانات المعرفة (Knowledge Base).
إعداد تقارير دورية عن البلاغات، الأعطال، وأوقات الاستجابة.
التدريب والتوجيه:
إرشاد المستخدمين حول استخدام الأنظمة والتقنيات الجديدة.
المساهمة في رفع وعي الموظفين بإجراءات الأمن السيبراني وحماية البيانات.
التطوير والتحسين:
المساهمة في تحسين إجراءات الدعم الفني لتسريع وقت الحل وتقليل الأعطال المتكررة.
تقديم مقترحات لتطوير البنية التحتية التقنية.
المؤهلات المطلوبة:
دبلوم أو بكالوريوس في تقنية المعلومات، علوم الحاسب، أو مجال ذي صلة.
خبرة لا تقل عن سنة في مجال الدعم الفني أو خدمة العملاء التقنية.
معرفة جيدة بأنظمة التشغيل (Windows, MacOS, Linux) والشبكات.
القدرة على تشخيص المشكلات التقنية وحلها بسرعة.
مهارات تواصل ممتازة باللغتين العربية والإنجليزية.
المهارات الشخصية:
الانتباه للتفاصيل والدقة في العمل.
مهارات تحليلية وحل مشكلات قوية.
القدرة على العمل تحت الضغط.
المرونة وروح الفريق.
System Support Officer - Saudi Arabia
Posted today
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Job Description
Our Client is known for its diverse business interests ranging from automotive to investments and more. As we continue to expand our footprint and serve our clients, We are looking for a skilled and enthusiastic **System Support Officer** to serve as a cornerstone of our Information Technology team and become the hero behind the screen.
**What you will do**:
- Maintains the computer networks of all types of organization.
- Provide technical support and ensure the whole company IT assets runs smoothly.
- Install and configure computer hardware, software, systems, networks, printers and scanners
- Troubleshoot and resolve hardware and software issues.
- Perform routine system maintenance, updates, and backups.
- Create and maintain technical documentation and user guides.
- Monitor system performance and recommend improvements.
- Escalate issues to higher-level support teams or vendors as needed.
- Work closely with other IT staff to ensure the effective operation of all IT systems.
- Provide training and guidance to staff on IT-related matters.
**What they expect from you**:
- Bachelor's degree in Computer Science, Information Technology, or related field.
- A minimum of 2 years of experience in a similar role.
- Strong knowledge of operating systems (Windows, macOS, Linux), networking protocols, and system security.
- Excellent troubleshooting and problem-solving skills.
- Familiarity with cloud computing and virtualization.
- Good understanding of ITIL processes.
- Ability to work independently and as part of a team.
- Strong written and verbal communication skills.
Business Support Officer – Saudi National
Posted 5 days ago
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Job Description
Our client is a prestigious, global executive search firm with over 50 years of excellence and an expanding presence in the Kingdom of Saudi Arabia. As their Riyadh team grows, they are seeking a Saudi National to take on a vital and varied support role—one that offers both structure and flexibility in a dynamic, high-performing environment. This is not a traditional administrative position. Instead, you’ll be the operational backbone of a small team, trusted with everything from coordinating government processes to managing office supplies and assisting with internal reporting. The ideal candidate will thrive in a mixed environment—equally comfortable supporting senior team members, running daily office tasks, and handling key external processes. No task is beneath you, and you're known for stepping in wherever needed.
Requirements
Your responsibilities will include preparing documentation, managing internal expenses, and assisting with tenders, including bid submissions, translations, and physical deliveries when required. You’ll liaise regularly with government entities and must be confident using key Saudi platforms such as Qiwa, Etimad, MCI, ZATKA, Monsha’at, and the Saudi Business Center. A valid driving licence and willingness to visit local offices is essential, as is full-time presence in the Riyadh office. Strong working knowledge of Excel and PowerPoint is required, along with a highly organised, detail-focused approach. You’ll be someone who sees solutions rather than problems and values being part of a tight-knit team where collaboration and mutual support are key. This is an excellent opportunity for a capable and motivated individual to become part of a respected international firm and grow with the business.
About the company
Irwin & Dow was established in 2013 to provide clients with a unique and highly personalised recruitment service, providing the very top calibre of candidates across the business support and secretarial function. We provide a refreshing approach, working in close partnership with clients and candidates across diverse industry sectors; large MNCs, government & semi -government entities, SMEs, local businesses and in the start-up and UHNWI support framework. Great people equal great success: all our candidates are interviewed personally by a member of the team, and we develop longstanding and in-depth relationships with our clients, understanding their corporate culture and goals to ensure a successful outcome for both parties. Our values of discretion and diplomacy are paramount, and we are pleased to be a partner of choice for clients and candidates.
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Support Service Officer
Posted today
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Job Description
- Directing and motivating the employees to perform their work efficiently in a way that enables them to achieve the objectives of the Human Resources and Support Services Department.
- Follow up the performance of the employees to ensure the proper progress of work and compliance with the approved policies and procedures and work instructions.
- Ensure that the employees comply with the approved support services policies and procedures and report any violation of that to the prevailing services supervisor.
- Work to achieve harmony and cooperation among employees.
- Liaising and negotiating with maintenance and service companies (cleaning, protection, petrol stations, car maintenance workshops) and submitting the results to the support services supervisor.
- Submitting proposals regarding the development of work policies and procedures.
- Presenting proposals and recommendations that contribute to the development of human resources management work and related services.
- Supervising the development and training of the employees.
- Conduct job performance evaluations for the employees, in addition to making the necessary recommendations in line with the company's regulations.
- Preparing operational service plans, maintenance plans, financial plans for all buildings, branches and showrooms and submitting them to the support services supervisor.
**Other Requirements**:
- Diploma in a field related to the job (Business Administration, Public Administration) or any related field.
- 5 years of experience in the field of support and operation/general services.
- High supervisory skills.
- Good communication skills.
- Proficiency in MS Office.
- Arabic and English languages.
- Knowledge of safety regulations
Customer Service
Posted today
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Job Description
Full time
براتب 4000 ريال
نوع الوظيفة: دوام كامل
Ability to commute/relocate:
- Riyadh: Reliably commute or planning to relocate before starting work (required)
Customer Service Specialist
Posted 2 days ago
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Job Description
About the Role :
SmartPlus is seeking a dedicated Customer Service Specialist to join our dynamic team. The ideal candidate will be passionate about delivering exceptional customer experiences, handling inquiries efficiently, and ensuring client satisfaction across all touchpoints.
Key Responsibilities :
- Respond to and serve our customers through SmartPlus official platforms and websites , as well as official social media channels such as Instagram, TikTok, etc.
- Provide accurate product information, support with order processing, and resolve customer issues effectively.
- Maintain strong product knowledge to guide customers and enhance their overall experience.
- Accurately document customer interactions, feedback, and cases in the CRM system.
- Collaborate with internal teams to ensure timely issue resolution and customer updates.
- Proactively identify opportunities for process improvements to elevate service quality.
- Follow up with customers to confirm resolution, ensure satisfaction, and collect feedback for continuous improvement.
Qualifications :
Requirements