203 Support Coordinator jobs in Saudi Arabia

Role Description

This is a full-time role for a Project Support Coordinator. The role is on-site and located in Riyadh Region. The Project Support Coordinator will be responsible for assisting with project management tasks, including providing administrative support, coordinating project activities, and ensuring projects are delivered on time. Day-to-day tasks include maintaining project documentation, organizing meetings, communicating with stakeholders, and analyzing project data to support decision-making.

Qualifications

• Project Support and Project Coordination skills
• Strong Analytical Skills
• Excellent Communication skills, both written and verbal
• Proficiency in Administrative Assistance
• Ability to work independently and in a team environment
• Bachelor's degree in Business Administration, Project Management, or related field
• Experience in a similar role is a plus
• Proficiency with project management software and tools

We are hiring for Service Coordinator

We are open to hiring global talent.

Purpose of the job :

Support service Manager and coordinate service-related activities within the company and contribute to achieving

sales targets

Educational and Experience Required:

• Diploma, bachelor's degree in business administration, Commerce or Marketing or Equivalent

-2-3 years of work-related experience (Marine / Oil & Gas / Petrochemicals)

Duties and Responsibilities:

• Receive customer enquiries for Service

• Raise quotations quickly and efficiently in accordance with company procedure/guidelines and ensure follow

up for all queries received

• After receipt of customer confirmation, liaise with technical staff to schedule attendance of service

-Coordinate with customers or port authorities for gate pass issuance and other permit required

• Arrange for hotel and flight booking when required

• Prepare, schedule, record, coordinate and monitor the assigned services.

• Monitor contract compliance to applicable practices, policies, standards and specifications for the

services, service reports, certificates, invoices.

• Interact daily with the service team to interpret their needs and requirements.

• Coordinate and communicate daily with external clients and internal team to provide assistance and

support on issues related to the services.

• Review service deliverables and initiate appropriate corrective actions

• Prepare and manage requests for all external govt. and client site access for service personnel and

vehicles.

• Initiate and execute requests for logistics and transportation of service-related activities.

• Manage and follow up on client requests for quotations for items and services from third party

suppliers.

• Prepare, verify and submit invoices and all documents required as per client policies and

Job Type: Full-time

Pay: ﷼6, ﷼8,000.00 per month

Job Purpose
To be the first point of contact for Customers concerning the service and repair of their equipment. Areas of responsibility include all Customer related activities which influence service and parts handling.

Primary Responsibilities

• Responsible for opening and closing of Work Orders and providing summary of WIP to the Service Manager
• When preparing a Work Order, obtain customer authority / agreement for the work to be performed, and inform the customer of the estimated repair cost and time to complete the work
• Provide quotations for Service operations to the Customer
• Create requisition for sublet work.
• Report to the Service Manager work to be carried out under warranty
• Request approval from Service Manager any work to be carried out under goodwill.
• File and update all types of service/technical publications and maintain Quality system
• Follow up with service manager & account department the status of account receivables and if credit limit exception occurs
• Report to Service Manager any service-related customer complaints and concerns in his absence
• Maintain machine history record
• To handle all telephone calls, whether internal or external, in a professional manner

Qualifications

• High school Diploma
• ISO related courses

Knowledge, Skills & Experience

• Knowledge of administrative and clerical procedures
• Working proficiency in MS Word, Excel and Outlook
• Designing forms, managing files and record-keeping
• Stenography and transcription
• Ability to propose office procedures in line with company policies and business processes

The Role

We are seeking a detail-oriented and customer-focused Customer Care Coordinator to join our team. This role is responsible for ensuring exceptional service delivery by managing customer inquiries, resolving issues efficiently, and supporting overall customer satisfaction and retention.

Key Responsibilities

• Serve as the primary point of contact for customer inquiries via phone, email, and chat.

• Resolve customer concerns promptly and professionally, escalating issues when necessary.

• Coordinate with internal departments to ensure timely and accurate resolution of customer requests.

• Maintain up-to-date records of customer interactions and transactions using CRM systems.

• Monitor customer feedback and report trends to support service improvement initiatives.

• Assist in onboarding new customers and providing product or service-related guidance.

• Support the development and implementation of customer service policies and procedures.

Qualifications

Education:

High school diploma or equivalent; associate or bachelor's degree preferred.

Experience:

2+ years of experience in a customer service or coordination role.

Skills:

1. • Excellent verbal and written communication skills.
2. • Strong problem-solving abilities and attention to detail.
3. • Proficiency with CRM software and Microsoft Office Suite.
4. • Ability to multitask and remain calm under pressure in a fast-paced environment.
5. • Bilingual proficiency is a plus.
6. • Knowledge of customer support platforms (e.g., Zendesk, Salesforce).

Job Title:
Contract Service Coordinator

Job Description:

We are seeking a motivated
Contract Service Coordinator
to join our recruitment team. The ideal candidate will provide essential administrative support, including document preparation, filing, and data entry.

Key Responsibilities:

• Provide administrative support to the recruitment team as needed.
• Prepare and organize recruitment-related documents.
• Maintain filing systems and perform data entry tasks.

Qualifications:

• Bachelor's degree in Business Administration, Human Resources, or a related field (preferred).
• Minimum of 1 year of experience in contract management or a similar role within a recruitment or staffing firm.
• Strong understanding of contract law and employment regulations.
• Excellent organizational and time management skills.
• Attention to detail and accuracy.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Strong interpersonal and communication skills.
• Ability to work independently and as part of a team.

Requirements:

• Local candidates preferred.
• Arabic speakers are highly encouraged to apply.

Shape the Way We Work – Join Our Team as a Business Support and Operations Coordinator
Are you highly organized, proactive, and ready to take on a dynamic, multi-faceted role? We're looking for a
Business Support and Operations Coordinator
to help drive operational efficiency, support business development initiatives, and ensure a seamless client onboarding experience.

In this role, you'll collaborate closely with stakeholders, manage essential processes, and take ownership of tasks that keep things running smoothly — from CRM updates and research to scheduling and day-to-day administrative support.

If you thrive in a fast-paced environment, enjoy variety in your day, and take pride in making things happen behind the scenes, this could be the perfect opportunity for you.

Role and Responsibilities:

1- Client Onboarding:
■ Prepare and coordinate onboarding documentation in line with established guidelines.

■ Maintain a structured and organized filing system for all onboarding records.

■ Liaise with stakeholders to ensure smooth post-onboarding transitions.

■ Follow up with Relationship Managers (RMs) for any missing or exceptional documentation.

■ Ensure onboarding is completed within defined SLAs.

■ Generate regular reports on onboarding status and key metrics.

• Business Support & Lead Management

■ Maintain and update the CRM system with accurate and current information.

■ Schedule meetings with prospective clients via phone and email, including cold outreach when needed.

■ Perform name clearance and duplicate checks to ensure data integrity.

■ Track meeting outcomes and follow up with RMs to capture progress and next steps.

■ Collaborate with RMs to support timely and aligned business development efforts.

• Office Administration

■ Provide administrative support including scheduling, correspondence, and document handling.

■ Coordinate logistics for internal meetings and manage office supplies.

■ Assist in formatting and watermarking internal presentations.

■ Greet and assist visitors, maintaining a professional office environment.

• Lead Generation

■ Conduct research to identify and qualify potential new leads.

■ Gather and verify lead information, including contact details and LinkedIn profiles.

■ Ensure CRM records are accurate and complete before initiating outreach.

■ Enrich existing leads with relevant data to support conversion efforts.

Qualifications Required:

■ 2-4 years of work experience in Business Support, Onboarding Officer, Research Specialist, or a related field.

■ Bachelor's degree in accounting, marketing, administration, or related discipline.

■ Proficiency in English, with effective communication skills in both written and spoken forms.

■ Hands-on experience with CRM systems.

The Family Office is an independent wealth management firm offering customized investment solutions in alternative asset classes, including private equity, private debt, and real estate. Serving high-net-worth individuals and families, we provide tailored strategies to address unique financial needs with a focus on transparency, diversification, and long-term value.

With a commitment to excellence and decades of expertise, The Family Office helps clients preserve and grow their wealth across generations.

Join our Team

Baker Hughes is the first and only comprehensive provider of digital oilfield products, services and solutions. Drawing inspiration from its rich heritage as an inventor company, Baker Hughes harnesses the passion and expertise of its people to improve productivity throughout the entire oil and gas value chain.

Partner with the best

As the Service Coordinator, you will ensure flawless execution, on-time delivery and contract adherence. You will ensure that Baker Hughes maximizes its short and long term revenue and profit opportunities. You will coordinate job activities to ensure execution in line with customer expectations and contract terms and conditions.

As a Service Delivery Coordinator, you will be responsible for:

• Protecting the health and safety of our personnel and the environment.
• Conducting all activities in line with our non-negotiables, applicable processes and cultural pillars.
• Ensuring the assigned contracts/quotes are fully understood and capitalized upon, Coordinate and monitor all job activities as outlined in MTJC across organizational boundaries.
• Acting as primary contact for client for job preparation, execution and close out.
• Being responsible for scheduling and dispatching of resources in line with job requirements
• Being familiar with the assigned client's process for MOC / escalation to ensure the proper process is followed when there is risk of not achieving the clients objectives (examples clients asking for BH to operate outside of product specifications, client asking BH to execute work in way that is not aligned with the BH SOP).
• Prompting escalation of issues that can impact service delivery, Ensure invoice is in line with contract/quote, with no revenue leakage and timely collection of cash.
• Comply with Job center and S&OP Platforms

Fuel your passion

To be successful in this role you will:

• Have a Bachelor's degree in relevant discipline
• 5-10 years in Oil & Gas Drilling Services Industry in KSA experience ( offshore experience preferred )

Have experience in position of supervision / coordination of drilling services preferred
- Have technical knowledge and engineering understanding towards Drilling Services
- Be able to demonstrate good hands-on knowledge and experience of directional drilling
- Demonstrate Intermediate / Advanced English

Work in a way that works for you

We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:

• Office Worker

Working with us

Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.

Working for you

Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:

• Contemporary work-life balance policies and wellbeing activities
• Comprehensive private medical care options
• Safety net of life insurance and disability programs
• Tailored financial programs
• Additional elected or voluntary benefits

About Us:

We are an energy technology company that provides solutions to energy and industrial customers worldwide. Built on a century of experience and conducting business in over 120 countries, our innovative technologies and services are taking energy forward – making it safer, cleaner and more efficient for people and the planet.

Join Us:

Are you seeking an opportunity to make a real difference in a company that values innovation and progress? Join us and become part of a team of people who will challenge and inspire you Let's come together and take energy forward.

Baker Hughes Company is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

Job Summary:

We are seeking a proactive and detail-oriented
Service Delivery Coordinator
to join our HR team. You will oversee daily HR operations, ensure compliance with employment requirements, support onboarding, maintain accurate records, and act as a primary point of contact for employees.

Key Responsibilities:

• Manage HR administration, including personnel records, document renewals, and HR system updates.
• Handle employee absences, prepare employment letters, and administer health insurance policies.
• Coordinate onboarding logistics, assets, and HR inductions for new hires.
• Maintain HR trackers, generate reports, and support payroll coordination.
• Support HR projects, engagement initiatives, and employee relations, including feedback and grievances.

Qualifications:

• Diploma or Degree in Human Resources, Business Administration, or related field.
• 3–5 years of HR experience in Saudi Arabia.

Skills & Competencies:

• Proficient in Microsoft Office Suite.
• Strong organizational, communication, and attention-to-detail skills in English and Arabic.
• Ability to handle confidential information with discretion.

Personality Attributes:

• Diligent, responsible, and quality-focused.
• Proactive team player.

Why Join Us?

At Halian, we foster a
supportive culture
where every team member is valued. We offer
career growth opportunities
,
duvet and mental health days, birthdays off
, and
yearly incentives
to reward your achievements. Join us and be part of a team that truly cares about your success and well-being.

As a member of a worldwide team, you will develop your technical, professional, and personal skills, within an environment of teamwork, cooperation, and fun. You will help developers from our technology partners create and support their applications in real world environments. You will have the opportunity to work with some of the world's leading organizations in healthcare, finance, telecommunications, and other industries. This position will also encourage and prepare you to take on other growth opportunities within the organization.

A mentor will help you identify and develop your technical, professional, and personal skills for a successful technical career. Depending on your level of experience the training program can include classroom learning, e-learning, projects, and external courses. Your mentor will also help you familiarize you with the InterSystems environment.

Responsibilities:

• Ready to work with the product support team.
• Provide immediate response to customer inquiries in accordance with service standards.
• Provide technical support for custom development, user defined functions, interfaces, reports, extracts, data migration scripts and conversions.
• High debugging and troubleshooting skills to identify the application issues.
• Supporting the application support team troubleshooting the reported issues.
• Provide advice and best practices to Partners for technical areas such as networks, configurations, architectures etc.
• Provide technical support for troubleshooting and performance analysis for reports, stored procedures, interfaces, conversions, data migration scripts and user defined functions.
• Escalate Open (unresolved) problems in accordance with current policies and procedures.
• Participate of preparing training materials for technical courses such as system custom development or reporting.
• Participate of preparing of technical documentation such as reference materials, installation instructions, user guides, knowledge-based articles and how-to's.
• Continuously improve customer satisfaction by soliciting customer suggestions for product and service improvements and then escalating such suggestions to management.
• Improve response time to customer inquiries by continuously improving communication, analytical, and learning skills.
• Participate in on-site technical training if required.
• Participate in on-site technical support if required.
• Participate in the on call support 24-hour roster service, to ensure support is always available for our customers.
• Preferably experience with Hospital's business workflows.
• Support the application specialist in analysing complex root causes of incident tickets. The goal is to improve the client's experience with the system by resolving issues effectively and efficiently.
• Assist the Product and Implementation teams by providing insights to make the product more consistent, robust, and user-friendly. Support them by reporting and testing product tickets when needed to improve the client experience.

Qualifications:

• Preferably experience with Hospital's business workflows.
• Preferably strong Knowledge in InterSystems Object Script: Experience in working with and troubleshooting routines, stored procedures, and objects.
• Preferably Expertise in IRIS Tables and Globals: understanding of how persistent classes and tables relate to globals, including default global mapping and manual mappings.
• Performance Troubleshooting: Skilled in diagnosing and improving performance issues in stored procedures, SQL queries, and data extracts or reports, especially those using Caché ObjectScript.
• Experience of web-oriented languages, including HTML, and Java script.
• Experience with SQL, data analysis and database methodologies
• Preferably experience with HL7 technologies.
• Knowledge of programming languages – ideally Java or C++
• Experience working in software not limited to a Developer, Quality Engineer, and/or Solutions Architect
• Experience with data analysis and database methodologies
• Be able to design and write technical documents.
• Well-versed in Internet / Intranet concepts and Microsoft IIS.
• Preferably experience within InterSystems products (IRIS, Ensemble) is required.
• BS or MS in Computer Science or equivalent.

About InterSystems
InterSystems, a creative data technology provider, delivers a unified foundation for next-generation applications for healthcare, finance, manufacturing, and supply chain customers in more than 80 countries. Our data platforms solve interoperability, speed, and scalability problems for large organizations around the globe to unlock the power of data and allow people to perceive data in imaginative ways. Established in 1978, InterSystems is committed to excellence through its 24×7 support for customers and partners around the world. Privately held and headquartered in Boston, Massachusetts, InterSystems has 38 offices in 28 countries worldwide. For more information, please visit

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