109 Supplier Relations jobs in Saudi Arabia
Customer Relationship Management Specialist
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Job Description
The Manager - Customer Success is accountable for working closely with customers during all stages of engagement, from sales to solution and service deployment. S/He identifies customers' needs, ensures successful onboarding/retention and provides service excellence and timely complaint management.
Technical and Operations
- Understand customers' business goals, align with the company functionality and strategy and lead on a strategic technology solution roadmap;
- Manage the customer adoption lifecycle and raise customer risks/blockers, where appropriate;
- Coordinate with peers in support, engineering and consulting to address customer issues and leverage the post sales customer experience;
- Build and iterate on a customer success framework to provide measurable business and technical value to customers;
- Provide insight from customer data to internal stakeholders for appropriate actions and decisions;
- Understand customers at-risk and gaps that can hinder overall implementation, rollout and/or adoption of the solution;
- Manage the ongoing post sales experience with priority customers, managing both the IT line of business and key customer stakeholders;
- Address customer service issues and escalated complaints and ensure a prompt feedback and follow up;
- Answer customers' comments and suggestions and submit related reports and recommendations;
- Iterate ways to improve performance, efficiency and efficacy on metrics and customer feedback;
- Manage large projects or processes that span outside of the immediate job area;
Talent Development
- Lead and coach the team cultivating empowerment and ownership;
- Develop capabilities and secure a solid succession plan;
Conduct regular performance reviews, identify training needs and oversee development plans.
Education
Bachelor's degree in Business Administration or any other related field
Experience
At least 2 years of relevant experience
Key Competencies
- Customer centric
- Accountable
- Agile
- Communicate effectively
- Leadership
- Problem solving and decision making
- Business awareness
- Negotiation
Customer Relationship Management Specialist
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Role Overview:
We are looking for a detail-oriented CRM Specialist to support our CRM operations and campaign execution. This role will work closely with the CRM Team and cross functional teams to deliver high quality campaigns, run A/B tests, and generate actionable insights.
Key Responsibilities:
- Build, schedule, and deploy CRM campaigns across push, whatsapp & in-app channels.
- Assist in setting up and monitoring A/B tests to optimize campaign performance.
- Generate and maintain regular performance reports, highlighting key insights.
- Support day to day CRM operations and ensure accuracy in campaign execution.
- Collaborate with design, product, and analytics teams to enhance customer engagement.
Requirements:
- 1–3 years of experience in CRM, digital marketing, or related fields.
- Hands on experience with CRM tools (Braze, MoEngage, CleverTap, or similar).
- Strong analytical skills and familiarity with campaign reporting.
- Attention to detail and ability to manage multiple tasks in a fast-paced environment.
- Strong communication and organizational skills.
Customer Relationship Management Specialist
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About Idaratech
Idaratech is a leading Saudi-built ERP & SaaS platform trusted by government and private sectors across the Kingdom. We empower organizations to automate HR, payroll, supply chain, and compliance — integrated with
Mudad, GOSI, Qiwa,
and
Muqeem
.
Key Responsibilities
- Configure, maintain, and improve CRM workflows.
- Create lead nurturing and automation campaigns.
- Monitor data quality, reporting, and analytics dashboards.
- Collaborate with Sales and Marketing to optimize the sales funnel.
- Deliver performance reports and actionable insights.
Qualifications
- 3+ years of CRM experience.
- Proficiency with Odoo CRM
- Strong analytical and reporting abilities.
- Knowledge of B2B SaaS or ERP models preferred.
- Excellent organizational and communication skills.
Customer Relationship Management Manager
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Job Description
We are seeking a
Customer Relationship Management (CRM) Manager
to join our team and play a pivotal role in shaping our customer experience. This is a unique opportunity to build and optimize our CRM strategy from the ground up, directly impacting customer loyalty and business growth.
What You'll Do:
- Develop and Execute Strategy:
Design, implement, and manage our comprehensive CRM strategy to increase customer retention, loyalty, and lifetime value. - Customer Lifecycle Management:
Map the customer journey and create targeted campaigns for each stage, from new customer onboarding to loyalty programs and win-back initiatives. - Campaign Management:
Oversee the end-to-end execution of multi-channel marketing campaigns (email, SMS, push notifications, etc.), including A/B testing, personalization, and performance analysis. - Data Analysis:
Use customer data to segment audiences, identify key trends, and generate insights that inform marketing and business decisions. - Platform Management:
Manage and optimize our CRM platform (Microsoft Dynamics), ensuring data integrity and seamless integration with other systems. - Collaboration:
Work closely with the marketing, e-commerce, and creative teams to ensure a cohesive brand message and customer experience across all touchpoints. - Reporting:
Establish key performance indicators (KPIs) and regularly report on the effectiveness of CRM initiatives to leadership.
What We're Looking For:
- Experience:
5+ years of experience in a CRM or customer marketing role, preferably within the fashion, retail, or e-commerce industries. - Technical Skills:
Proven experience with major CRM platforms (Microsoft Dynamics) and a strong understanding of database management and marketing automation. - Analytical Mindset:
Excellent analytical skills with the ability to translate data into actionable insights. Proficiency in tools like Google Analytics or similar is a plus. - Communication:
Strong verbal and written communication skills with a keen eye for detail and the ability to craft compelling, on-brand messaging in Arabic and English. - Project Management:
A proactive, self-starter who can manage multiple projects simultaneously and meet deadlines in a fast-paced environment. - Passion for Fashion:
A genuine interest in the fashion industry and an understanding of our target audience.
Customer Relationship Management Manager
Posted today
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Job Description
Job Title: CRM Manager
Location: Jeddah
Job Type: Full-time
About the Role
We are looking for a CRM Manager (5+ years of experience) to lead our customer relationship management strategy with a focus on data analytics, insights, and campaign evaluation. The role is key to understanding customer behaviors, measuring marketing impact, and developing strategies that improve retention, engagement, and lifetime value.
Key Responsibilities
• Manage and analyze CRM data to uncover insights and opportunities.
• Design, execute, and evaluate multi-channel campaigns.
• Define KPIs, track performance, and optimize campaigns.
• Drive lifecycle strategies (acquisition, onboarding, loyalty, win-back).
• Collaborate across teams to enhance customer experience.
Requirements
• Minimum 5 years of experience in CRM, customer analytics, or digital marketing.
Application
Send your CV to: -
Customer Relationship Management Specialist-Chinese Speaker
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We're Hiring
Customer Relationship Management (CRM) Specialist – Chinese Speaker
Location: Riyadh, Saudi Arabia
Role Overview
MRG
is seeking a
CRM Specialist (Chinese Speaker)
to manage the customer relationship operations, And Handling customer inquiries, and providing excellent customer service.
In this role, you'll collaborate closely with the Regulatory Affairs, Marketing, and Sales teams to support business objectives, improve client experience, and optimize operational efficiency.
Key Responsibilities
- Develop and implement CRM strategies aligned with company goals.
- Analyze customer data to identify opportunities for growth and improvement.
- Provide actionable insights to support the RA, Marketing, and Sales teams.
- Maintain and update client databases to ensure accuracy and reliability.
- Identify business opportunities.
- Collect and analyze customer feedback to enhance service quality.
Requirements
- Proficiency in
English
and
Chinese
. - Excellent communication and interpersonal skills.
- Detail-oriented with strong organizational skills.
- Understanding data privacy laws and compliance standards.
- Ability to work effectively within a collaborative, cross-functional team.
Supply Chain
Posted today
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Job Description
Job ID
Posted since
21-Oct-2025
Organization
Supply Chain Management
Field of work
Internal Services
Company
Siemens Regional Headquarters Ltd.
Experience level
Recent College Graduate
Job type
Full-time
Work mode
Office/Site only
Employment type
Fixed Term
Location(s)
- Jeddah - Makkah al Mukarramah - Saudi Arabia
Supply Chain & Procurement Assistant (Tamheer Opportunity) – Saudi Arabia / Jeddah
We know that a business thrives only when its people are thriving. That's why we always put our people first. Our global and diverse team is eager to support you and challenge you to grow in many ways. Who knows where our joint journey will take you?
Our Saudi Arabia offices provide a perfect place to learn, grow, seize opportunities, manage change and challenges - and because of this, our region has a consistent track record in providing global corporate and business leaders.
We work hand in hand with our regional business leadership to solve their most pressing business issues and deliver world-leading capabilities in our people. Intrigued?
Join us as a Procurement & Functional Excellence Coordinator in our Supply Chain Management for our Middle East Team.
You'll make a difference by:
- Assist in establishing Supply Chains' strategies, guidelines and operating procedures
- Contribute in structuring Governance and functional excellence methods and tools
- Operating Procurement execution and internal ordering procedures
- Contribute in analyzing Supply Chains' Data and quality reports
Your success is grounded in
- Apply learnings and educational achievements with real business day to day practices.
- Punctuality and focus.
- Ensure effective teamwork spirit within work environment.
We offer you
- 2 to 3 days of mobile working per week as a global standard.
- Diverse and inclusive culture.
- An environment where everyone can bring their whole self and feel a sense of belonging.
- the foundation to develop personally and expertly.
- Great variety of learning & development opportunities.
Transform the everyday with us
If you are a motivated teammate, eager to learn new things and looking to grow your career in a strong and forward-thinking company, hit apply. Siemens is dedicated to quality, equality, and valuing diversity, and we encourage applications that reflect the diversity of the communities within which we work. Siemens is an equal opportunities employer and do not discriminate unlawfully on any grounds. We are committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities.
At Siemens, we are always challenging ourselves to build a better future. We need the most innovative and diverse Digital Minds to develop tomorrow 's reality. Find out more about the Digital world of Siemens here:
Please note: Only complete applications can be considered in the selection process.
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Supply Chain
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Job Description
job objective :
manage the end-to-end supply chain and procurement process — from supplier sourcing to final product delivery — ensuring the availability of goods with optimal quality, cost, and timing.
The role includes full oversight of logistics, storage, and distribution operations across the company, utilizing Odoo ERP for operational processes.
Key responsibilities:
- Manage the complete supply chain cycle, from purchasing to final delivery to the warehouse and showroom.
- Oversee all
procurement operations
(local and international), including
sourcing new suppliers
, evaluating quality, pricing, and reliability. - Monitor import, shipping, and customs clearance processes, ensuring all goods are insured and tracked until arrival.
- Negotiate with suppliers and manufacturers to achieve the best prices and terms.
- Supervise storage and periodic inventory to ensure accurate stock alignment with the Odoo system.
- Operate and manage Odoo ERP
, updating supplier data, purchase orders, invoices, and stock movements regularly. - Analyze monthly data related to inventory levels, stock movement, shrinkage, and product turnover.
- Coordinate logistics, transportation, and delivery operations with the warehouse and showroom teams.
Implement and monitor
Key Performance Indicators (KPIs)
, including:Inventory accuracy
- Damage and shrinkage rate
- On-time delivery performance
Lead time from order to delivery
Supervise the logistics team (Warehouse Manager, Supervisors, Drivers, Inventory Staff).
- Prepare monthly performance reports and recommend improvements to senior management.
Supply Chain
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Job Description
This an opportunity at adidas in our Head Office in Qurtubah, Riyadh within our Supply Chain department.
A supply chain intern assists with various tasks related to supply chain management, including data analysis, inventory management, and vendor relations, while gaining hands-on experience in the field.
Key Responsibilities
- Assist in Supply Chain Operations: Support the supply chain team in daily operations, including inventory management, procurement, and logistics coordination.
- Data Analysis: Analyze data related to supply chain processes, including inventory levels, order fulfillment, and supplier performance metrics.
- Vendor Relations: Maintain supplier scorecards and assist in managing vendor relationships to ensure quality and efficiency.
- Market Research: Conduct market research to identify potential suppliers and evaluate pricing quotations.
- Documentation and Reporting: Draft reports, assist in compliance management, and support the preparation of procurement plans and quarterly reports.
- Administrative Support: Provide administrative assistance to the supply chain management team in different tasks required.
- Connect with retail and wholesale teams to support with the requests shared.
- Monitor port pendency of timely container movement within DC daily capacity.
- Approval of 3PL invoices from origin, transport, and customs.
- Manage the claims process and ensure timely resolution of any products issues.
Duration of the internhsip: Based on your university timelines.
- Educational Background: Currently pursuing a degree in Supply Chain/Industrial Engineering or relevant
adidas celebrates diversity, supports inclusiveness and encourages individual expression in our workplace. We do not tolerate the harassment or discrimination toward any of our applicants or employees. We are an equal opportunity employer.
Supply chain Analyst
Posted today
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Job Description
Responsibilities:
Collect weekly data on supplier performance, pricing, cost allocation, purchasing, Item lead-time; find where the gaps & areas of improvement keeping IKTVA on mind,
Define departmental KPI's with management & continually highlighting the areas of improvement. Ensuring HSE compliance for themselves and their suppliers, Adhering to all company policies.
Education/Qualifications:
Bachelor's in business administration or equivalent.
Excellent communication skills required, both written and verbal.
Mastery of English language & Arabic is a must.
Analytical & Supplier development experience is preferred; Knowledge or Prior experience in Oracle system or similar application is preferred.
Proficiency in electronic software programs such as MS Office Excel is a must.
Key Competencies & Skills:
Analytical, Mathematical, Logical, Interpersonal & strategic thinking
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