117 Store Supervisor jobs in Saudi Arabia

The ideal candidate will be responsible for overseeing the daily sales of the floor, ensuring excellent customer service, and leading a team of beauty-advisors. The Store Supervisor will play a key role in driving sales, maintaining a visually appealing store environment, and upholding the highest standards of professionalism and product knowledge.

Responsibilities

• Oversee the daily operations of the floor, including opening and closing procedures
• Provide exceptional customer service and assist with customer inquiries and concerns
• Lead and motivate a team of beauty advisors to achieve sales targets and provide excellent customer experiences
• Train new staff members on product knowledge, sales techniques, and company policies
• Handle escalated customer issues and ensure resolution in a professional and timely manner
• Contribute to the development and implementation of sales strategies and promotional activities
• Ensure compliance with company policies and procedures, including health and safety regulations

Requirements

• Proven experience in a retail supervisory role, preferably in the beauty or fashion industry
• Strong leadership and team management skills
• Excellent communication and interpersonal abilities
• Passion for delivering outstanding customer service
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously
• Sound knowledge of beauty products and industry trends
• Proficiency in using point-of-sale (POS) systems and basic computer applications
• Flexibility to work evenings, weekends, and holidays as required

INSPIRE | EXHILARATE | DELIGHT
For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewelry, watches, eyewear, and art de vivre categories.

Every step at Chalhoub Group is taken to build a future where luxury dreams become reality — bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse — the Group's innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.

Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work certification in several markets.

Sustainability is at the core of the Group's strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women's Empowerment Principles, and to have pledged to reach Net Zero by 2040.

What You'll Be Doing

• Lead by example and represent the brand by communicating its values and philosophy though all activities and interactions with customers and other team members
• Follow all appropriate Retail policies, processes, and standard operating procedures to ensure that work is done in a systematic and consistent manner.
• Build and maintain guest experience standards in order to build strong loyalty.
• Assist in the achievement of the store's sales target by collaborating with the sales executive team to generate sales through high-selling techniques.
• Execute and participate in projects and community events and activities with minimal supervision.
• Stay ahead of latest trends, products and competitors and share feedback with the store manager and relevant stakeholders in the back-office team.
• Team Management and Support
• Create a positive work environment based on trust, respect and fairness and be the voice of the employees when needed by sharing any of their feedback, challenges and concerns with the store manager and HR teams.
• Understand and communicate the organization's priorities to ensure team's alignment with Group's objectives
• Assist the Store Manager in defining areas of responsibility for each sales team member and manage, engage and guide the team reporting to the Store Manager
• Create and maintain schedule to ensure full coverage of the shop floor and maintain grooming standards of the staff
• Customer Centricity
• Implement and promote exceptional customer service in stores to boost sales and build customer trust and loyalty.
• Manage VIP Guests relationships
• Manage all customer complaints effectively to ensure efficient operations and consistent exceptional customer service.
• Operational Excellence
• Maintain all operating standards by ensuring cleanliness, high visual merchandising standards and stock replenishments are done as per the brand's VM guidelines
• Leverage available technology tools when available to support customer experience in and outside of store (Clienteling app, OMS, Business Whatsapp, etc.)
• Assist the Store Manager in preparing for inventory audit and enter all received goods in Baan inventory to ensure proper record of all stock movements
• Ensure that all processes are compliant with legal, safety, security, retail store operations and HR guidelines. And escalate complex issues to the Store Manager to ensure that the issue is closed efficiently and in a timely manner.

What You'll Need To Succeed

• Excellent communication and leadership skills
• Minimum 3 years' experience in the retail industry
• Proficient in Arabic and English, both written and spoken

What We Can Offer You
With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.

We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.

We Invite All Applicants to Apply
It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.

We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.

Key Responsibilities:

• Supervise daily warehouse and store operations to ensure efficiency.

• Monitor inventory levels and maintain accurate stock records.

• Lead, train, and motivate warehouse staff to achieve performance targets.

• Enforce safety standards and ensure compliance with regulations.

• Coordinate with other departments for smooth operational workflow.

• Resolve operational challenges promptly and effectively.

• Prepare and submit regular inventory and performance reports.

Education and Experience:

• Diploma in Warehouse Management, Supply Chain, or related field (Bachelor's preferred).

• 3–5 years of experience in warehouse operations, including at least 1 year in a supervisory role.

• Preferred certifications: WMS or Supply Chain.

What To Expect
As the Store Supervisor, you are a high-performing, energetic member of the leadership team in your market, reporting to the Store/Area Manager in your country, and responsible for flawless execution of your location hitting all targets. You have shown an aptitude and bias towards developing and guiding people to excel in their jobs. You are a front-line leader that gets involved in the day-to-day activities of your team, store operations, and dealing with customers. You will be challenged to support your team through training, coaching, motivating, and analyzing sales performance. You have a keen eye for operational details and the skills to drive changes and improvements in the team. You can operate independently, but in close cooperation with the Sales and Delivery leadership in your country.

What You'll Do
Business Performance & Health

• Partner with Store leadership to communicate and execute the vision, business needs, and strategies at your location,
• Display a hands-on approach by consistently coaching, training, and developing Tesla Advisors at your location,

• Participate in and/or lead all sales, delivery, and personnel activities under supervision of the Sales and
  Delivery Leadership in your market,

• Analyze data and collaborate with Store leadership to track and manage progress,

• Maintain operational overview and translate business needs to action on the floor,
• Constantly search for improvement. Provide a hands-on perspective to challenge and give input to
• the Store manager on their strategic and staff-related decisions,
• Participate in all delivery related activities when and as needed,
• Champion change management in your store and local market,
• Ensure your team is set up to execute on its key sales objectives, including but not limited to the creation of sales opportunities, scheduling test drives, maintaining a healthy/current pipeline with frequent follow-ups, and driving new orders and all other pre-delivery activities to enable smooth deliveries and high CSAT scores,

• Demonstrate ability to seamlessly cover daily store management duties as needed.
  Customer Experience & Brand Management

• Responsible for ensuring all employees provide a best-in-class customer experience for every customer,

• Ensure all employees align with Tesla's Dress Code and Grooming Guidelines,
• Partner with store leadership and operations team on any key events or demand generation activities as needed,
• Manage customer escalations quickly and effectively,
• Empower and guide employees through challenging customer concerns, to make decisions in the customers' best interest while also supporting Tesla's mission,
• Demonstrate mastery of presenting, selling, and delivering the entire Tesla ecosystem,
• Ensure facility maintenance and showroom presentation adhere to the brand standard,

• Control store expenses continually striving to reduce costs.
  Employee Engagement & Development

• Observe, review, and continuously provide feedback on employee performance,

• Coach and mentor staff, introduce best practices and enable inclusion and team culture,
• Provide robust feedback and input on the performance of Tesla Advisors in your market to your
• Store/Area Manager to ensure growth on the team,
• Support, implement and provide follow-up for all training,
• Assist with recruitment activities as needed,
• Ensure all employees adhere to Tesla policies and procedures,
• Escalate all people issues to store leadership in a timely and effective manner.
  What You'll Bring- Strong sales performance and understanding of the business and products.,
• Track record of coaching and mentoring sales or operational roles,
• In-depth knowledge of sales processes and ability to drive employees to exceed targets,
• Strong organizational skills,
• Unafraid to question and take lead,
• Ability to influence stakeholders and peers,
• Excellent communication skills in English,
• Confident in learning and adapting to multiple technologies,
• Passionate about Tesla's mission,
• Valid GCC driver's license.
  , Tesla

1. Responsible for the day-to-day operational management of the Riyadh Service Station, including the receipt and dispatch of goods, and warehouse management.

2. Ensures timely delivery of goods, coordinates interdepartmental collaboration, and enhances fulfilment efficiency.

3. Manages and guides team members, develops work plans and procedures, and improves team performance.

4. Oversee warehouse management, encompassing goods receipt and dispatch, inventory control, and loss prevention.

5. Analyse and resolve operational issues arising during logistics processes to guarantee seamless supply chain operations.

1. Bachelor's degree or higher, preferably in Logistics Management or Retail Operations Management.

2. Minimum 3 years' experience in logistics operations and retail store management; candidates with team management experience preferred.

3. Thorough understanding of logistics operational procedures and relevant regulations, with strong problem-solving capabilities.

4. Excellent communication skills and teamwork ethos, with the ability to effectively coordinate interdepartmental collaboration.

5. Strong adaptability and capacity to maintain a positive work attitude in high-pressure environments.

6. English proficiency sufficient for workplace communication.

JOB PURPOSE:

• Responsible for the sourcing, stocking and maintaining all materials (inventory management) required by camp
• Coordinating with Stores in the port for movement of inventory from camp stores to the port stores

KEY ACCOUNTABILITIES:

• Assist Camp Superintendent in preparing the departmental budget
• Maintain inventory levels and order points to ensure adequate supply of materials to serve requirements of camp
• Identify fast moving and slow-moving items and maintain inventory levels (minimum, maximum, reorder levels) for different items
• Ensure that purchase requisition is forwarded to Procurement Department after checking inventory levels in stores
• Ensure that purchase requisition is approved by Camp Superintendent
• Coordinate with Procurement Department to ensure that purchase orders are generated against corresponding purchase requisitions
• Ensure that copies of goods receipt note, invoice, are submitted to Procurement Department
• Update system for all transfer of material and receipt of stock
• Coordinate movement of materials received at camp area to stores in the port premises
• Validate the goods on arrival from the suppliers and in case of any discrepancies report the same to Camp Superintendent
• Periodically conduct inventory quality check and count and report to camp superintendent in case of discrepancies
• Establish and maintain performance criteria (KPIs) for reporting staff
• Provide regular process control checks and initiate and support performance improvement activities
• Record Number and nature of accidents. Ensure safety principles are followed
• Ensuring good relationship with vendors
• Ensure balance in the duty schedules with allocated day offs
• Responsible to maintain safety and discipline in the work area
• Ensure compliance with Fatal Risk Standards
• Ensure compliance with Safe Work Practices
• Ensure compliance with HSE policy
• Reporting accidents and 'near misses' in accordance with defined safety procedures

QUALIFICATIONS, EXPERIENCE AND SKILLS:

• Experience in inventory management/ warehousing practices: Preferable: 3 to 5 years
• Experience in supervisory role
• Mandatory: 2 to 3 years
• Preferably Graduate
• Experience in industry maintenance, systems, methods and standards

Overview

We Are PepsiCo

PepsiCo products are enjoyed by consumers more than one billion times a day in more than 200 countries and territories around the world. PepsiCo generated more than $79 billion in net revenue in 2021, driven by a complementary beverage and convenient foods portfolio that includes LAY’S ®️, DORITOS ®️, CHEETOS ®️, GATORADE ®️, PEPSI ®️, QUAKER ®️ and more. PepsiCo's product portfolio includes a wide range of enjoyable foods and beverages, including many iconic brands that generate more than $1 billion each in estimated annual retail sales.

Guiding PepsiCo is our vision to Be the Global Leader in Beverages and Convenient Foods by Winning with PepsiCo Positive (pep+). pep+ is our strategic end-to-end transformation that puts sustainability and human capital at the center of how we will create value and growth by operating within planetary boundaries and inspiring positive change for planet and people.

Our employees drive our culture. No two days are the same; we are dynamic and full of passionate teams that embrace new ideas through our collaborative spirit. At PepsiCo, we know that our company can only succeed when our associates and the society we serve flourishes. We are committed to fostering a diverse workforce by creating a collaborative, equitable and inclusive space where everyone, regardless of what we look like, where we come from or who we love, has a voice. At PepsiCo we create a Space to be y( )u.

“We are an equal opportunity employer and comply with the with the global human rights policies and equality laws in the countries we operate in, we valuediversity at our company; it is an essential part of our success. We do not discriminate on the basis of age, pregnancy or marital/civil partnerships,religion or belief,gender, disability and we are Mowaamah -GOLD certified in Saudi.”

Learn more about our culture and life at PepsiCo:

Ensure all sales targets both short term and long term for the area/location are met.

• Supervise SSFL DC/Stockiest various routes through route visits targets and ensure that each sales representative compliance with the SSFL execution standards as well as the proper way of achieving the targets.
• Leading and developing sales team.
• Leading sales productivity.
• Achieve and exceed sales fundamentals and volume targets by implementing company plans.
• Update database to measure area’s performance against key business objectives. Use this data to analyse the business and develop future action plans.
• Work on volume forecasting for his areas and channels.
• Work with Stockiest to improve customer service and execution efficiency.
• Supervise field sales teams for location in accordance with sales plans to achieve/exceed objectives in terms of execution, gross and net revenues, market share and people development targets.

• Organize, control and motivate sales representatives to achieve sales targets within the agreed targets by applying SSFL sales standards.
• Conduct and compliance with FLSMP; work-with and Route Control weekly, 1:1 sessions and formal weekly meetings.
• Ensure HH Integrity by examine reports and taking actions.
• Regular market visits to monitor changes in the market situation and legislative requirements and communicate these fluctuations on the proper timing to the Regional/Sales manager for decision making.
• Ensure the company’s product promotional plans are understood and implemented in the right time & at the right place across all routes.
• Conduct all the administrative transactions for the location (Stock, Returnable Cases, daily sales invoicing cycle etc.)
• Organize, control and motivate team to achieve sales targets within the agreed profit margins.
• Select, train, develop and follow-up sales personnel to the standards (FLSMP) necessary to meet the current and long term needs of the department.
• Ensure all RSR’s compliance with OOR (Ownership on Route) by regular follow-up and on job coaching.
• Field Performance Management by (Adaptation of Optimized Routes, Managing POP materials, Stand Planning,
• Preparing RSR turnover follow up reports, Applying Code of Conduct, RSRs' PepsiCo values awareness).
• Develop strong relationship with stockiest and Key wholesale and OT customers within the location, this will include coordinating with the stockiest on all call coverage & customer service standards.
• Ensure the company’s product development & promotional plans are understood and implemented at all levels to give the optimum level of impact.
• Expanding distribution within the area as per AOP business plan.
• Ensure proper execution for all new product initiatives.
• Ensure proper execution of all merchandising and operational priorities.
• Key Field Sales KPI's to include: reaching distribution targets (depth and breadth - capture additional points of sale); Upgrading execution on primary placements both in quantitative approach (space fair share) and qualitative approach (location + appearance); Upgrading execution on secondary placements - double the number of secondary placements per point of sale; implementing price and promotions strategies.
• Supervise administrative & control agenda within the field to include: maintaining control over the main KPIs - ensure the Execution of KPI's per Store; insure effective monitoring and processes are in place in all levels of the organisation, providing recommendations for and insure timely implementation; create, implement and insure compliance with accounting, inventory, and control procedures; resolve service & supply issues with affected parties; design and report the results/activities of the sales force to Regional/Sales manager.
• Report competitive activities to the Regional/Sales Manager as and when it happens.
• Compliance with SSFL Control Agenda & Control Responsibilities.

• 3-6 years of sales field experience in FMCG
• Very Good English and Arabic language skills
• No travel restrictions
• Strong computer skills (Word, excel, PowerPoint, outlook crucial)
• Results Driven (results based on specific efficiency and productivity KPIs within predefined time frames)
• Customer Focus (Service to sales concept)
• Thinking Skills (Trend, data, events analysis to draw sound conclusions)
• Developing and Supporting The Team (Actively improves others’ skills, cooperate effectively, diplomatic conflict handler)
• Persuasive Communication (Clear, fluent concise communication, gaining agreement and commitment)
• Integrity (Mutual trust, consistent with company ethics and values)
• BA degree & Computer Literacy (Windows applications)

Company: Modern Construction Technology Company

Location: Riyadh

Job Summary:

The Sales Supervisor is responsible for overseeing the sales team and ensuring the company achieves its goals in modern construction technology solutions. This role involves developing sales strategies, monitoring performance, and building strong relationships with both existing and prospective clients.

Key Responsibilities:

1. Supervise and guide the sales team to achieve monthly and annual targets.

2. Develop and implement sales plans and strategies in line with company objectives.

3. Monitor team performance and provide training and support to enhance skills.

4. Build strong relationships with existing clients and attract new customers.

5. Prepare sales reports and analyze data to identify opportunities and challenges.

6. Track market trends and competitors to provide strategic recommendations to senior management.

7. Coordinate with marketing and engineering teams to deliver integrated solutions to clients.

Qualifications:

• Bachelor's degree in Business Administration, Marketing, Engineering, or a related field.

• Minimum of 5 years of sales experience, preferably in the construction or technology sector.

• Leadership and team management skills.

• Strong communication and client relationship-building abilities.

• Analytical and decision-making skills.

Personal Skills:

• Initiative and problem-solving capability.

• Ability to work under pressure and achieve targets.

• Excellent negotiation and persuasion skills.

• High level of professionalism and commitment.

Madar Building Materials
, part of
Al-Fozan Group
, is looking to hire a qualified candidate for the position of:

Sales Supervisor – Wooden Décor Products Locations

• Eastern Region
• Central Region
• Western Region

Key Responsibilities

• Supervise sales teams across showrooms and branches.
• Monitor and achieve monthly and annual sales targets.
• Develop sales and marketing strategies to grow market share.
• Conduct market research and competitor analysis; submit regular reports to management.
• Train and support sales representatives to enhance performance.
• Build and maintain strong relationships with clients, contractors, and design offices.

Requirements

• Minimum
  3 years of experience
  in sales of building materials or wooden décor products.
• Strong leadership skills with the ability to manage and motivate teams.
• Solid knowledge of the local market and décor product trends.
• Excellent communication, negotiation, and persuasion skills.
• Flexibility to travel between regions when required.

Benefits

• Competitive base salary + sales commission and incentives.
• Medical insurance.
• Career growth and training opportunities.
• Professional working environment within a leading group.