18 Store Operations jobs in Saudi Arabia

Leejam Sports Company, the largest fitness club operator in the Middle East, is dedicated to promoting health and wellness across the region. As an employer, Leejam provides a dynamic, growth-oriented work environment with opportunities for professional development and competitive benefits, fostering innovation, teamwork, and excellence.

• Job Identification 5067
• Posting Date 09/03/2025, 06:46 AM
• Apply Before 09/04/2025, 06:46 AM
• Job Schedule Full time
• Locations Yanbu, Yanbu, SA

Job Title: Operations Coordinator – Property Management (Gated Communities)

Location: Riyadh

Employment Type: Full-Time

Job Summary

We are seeking a highly organized and proactive Saudi National to join our property management team as an Operations Coordinator. This role is vital in supporting the Vice President of Operations to oversee the performance, service delivery, and operational excellence across fully serviced and gated residential compounds.

The role requires a detail-oriented and analytical professional with strong leadership and communication skills, capable of coordinating across departments to ensure high standards of facility operations, tenant satisfaction, and asset performance.

Key Responsibilities

• Compound Operations Oversight
• Monitor the daily operations of residential compounds, ensuring seamless service delivery (maintenance, security, housekeeping, landscaping, etc.).
• Conduct on-site inspections and audits to assess quality, safety, and compliance.
• Report operational risks, service failures, and recommendations to the VP Operations.
• Performance Reporting & Analysis
• Collect and analyze KPIs from various departments to track service quality and operational efficiency.
• Prepare detailed performance reports, dashboards, and executive summaries for management.
• Provide insights based on trends, complaints, and cost analysis to support decision-making.
• Cross-Departmental Coordination
• Act as a central point of contact among departments (maintenance, leasing, customer service, procurement, finance).
• Follow up on cross-functional tasks, ensure progress tracking, and report delays.
• Coordinate meetings, agendas, and updates between VP Operations and internal teams.
• Vendor Support & Compliance
• Support vendor performance monitoring and escalate non-compliance or SLA breaches.
• Track contract renewals, service logs, and procurement timelines.
• Assist in ensuring vendors comply with safety, legal, and quality requirements.
• Resident Interaction & Service Quality
• Collaborate with customer service to track and resolve resident complaints and service requests.
• Monitor response times and feedback to ensure a high level of resident satisfaction.
• Support resident communication plans, surveys, and follow-up activities.
• Documentation & Policy Adherence
• Maintain updated records for maintenance schedules, compliance certificates, operation manuals, and internal reports.
• Ensure full adherence to company policies, safety protocols, and local municipal regulations.

Qualifications & Skills

• Education:
• Bachelor's degree in Business Administration, Facility/Property Management, Engineering, or a related field.
• Experience:
• 2–4 years in an operational or coordination role within residential compounds or property/facility management.
• Prior exposure to gated community operations or serviced property environments is preferred.
• Technical & Professional Skills:
• Strong analytical and reporting skills (Microsoft Excel, PowerPoint, CAFM, or ERP systems).
• Fluent in both Arabic and English.
• Excellent coordination, follow-up, and problem-solving skills.
• Ability to manage multiple tasks and departments under time-sensitive conditions.

Key Competencies

• Proactive mindset with attention to detail
• Clear communication and follow-through
• Data-driven decision-making
• Cross-functional collaboration
• Strong ethics and professionalism

In a world of possibilities, pursue one with endless opportunities. Imagine Next!

When it comes to what you want in your career, if you can imagine it, you can do it at Parsons. Imagine a career working with intelligent, diverse people sharing a common quest. Imagine a workplace where you can be yourself. Where you can thrive. Where you can find your next, right now. We’ve got what you’re looking for.

Job Description:

Parsons is looking for an amazingly talentedManager – Facilities Management (Operations, Asset Coding & CAFM Support)to join our team! In this role, you will support operational handover activities, manage asset documentation, and ensure the seamless integration of Computer-Aided Facilities Management (CAFM) systems. You will play a critical role in maintaining asset coding structures, coordinating design reviews, and providing technical support to FM teams. This is an exciting opportunity to contribute to the operational readiness of large-scale projects by ensuring data accuracy and compliance with FM requirements.

What You'll Be Doing:

• Operational Handover Support:

• Support operational handover activities, ensuring accurate and complete asset documentation.

• Design Review Coordination:

• Coordinate design reviews to validate FM requirements and asset coding compliance.

• Asset Coding Management:

• Maintain, update, and support the asset coding structure aligned with project progress and operational needs.

• CAFM System Administration:

• Manage and administer CAFM systems backend functions related to asset data and coding integrity.

• Stakeholder Liaison:

• Liaise with IT, operations, and project teams to ensure seamless CAFM integration and data accuracy.

• Technical Support & Training:

• Provide technical support and training to FM teams on asset coding and CAFM system use.

• Reporting:

• Prepare and present reports on asset coding status, CAFM data quality, and handover progress.

What Required Skills You'll Bring:

• Minimum 5–10 years’ experience in Facilities Management or related operational roles.

• Proven experience managing CAFM systems, particularly backend asset data and coding structures.

• Knowledge of asset coding standards, operational handover processes, and design review coordination.

• Strong technical aptitude with CAFM software and asset lifecycle management.

• Familiarity with CAFM platforms such as IBM Maximo, Archibus, FM:Systems, Planon, or similar.

• Experience with data integration, database management, and reporting tools related to CAFM.

• Excellent organizational, communication, and teamwork skills.

What Desired Skills You'll Bring:

• Ability to meet Parsons’ project management certification requirements.

• Effective leadership skills with the ability to perform in a management capacity.

• Excellent written and oral communication skills.

• Thorough knowledge of industry practices and regulations.

• Knowledge of current technology and how it can be effectively utilized on projects.

We truly invest and care about our employee’s wellbeing and provide endless growth opportunities as the sky is the limit, so aim for the stars! Imagine next and join the Parsons quest—APPLY TODAY!

Parsons is aware of fraudulent recruitment practices. To learn more about recruitment fraud and how to report it, please refer to

Job ID: | Souq.com for E-Commerce LLC

Amazon is the largest e-commerce site in the Arab world. Every month, Amazon attracts more than 40 million visits to its catalogue of more than 8.5 million unique products in 35 different categories, including consumer electronics, household goods, fashion, watches, perfumes, toys, and baby products. With more than 4,000 employees, We have offices and local operations in UAE, Egypt, Kingdom of Saudi Arabia, and leading Product and Engineering centers in Jordan and India, offering a unique opportunity to join the leading player in an ever growing and exciting industry. Job Description:
"This role is currently an Individual contributor role" We are looking for an experienced and entrepreneurial Senior, Vendor Manager with Project Management expertise to help create a best-in-class experience for Retail Categories. Responsibilities include managing the full scope of the category and vendor portfolio, building and sustaining strategic relationships with key local and global manufacturers and suppliers, improving the end-to-end Amazon customer experience, and helping to shape the evolution of how customers shop online for these categories.
We are looking for a passionate customer and category advocate within Amazon, with proven analytical capabilities and project management skills, strong attention to detail, the ability to effectively prioritize and multi-task, and a proven record of driving category growth. The ideal candidate is a self-starter with a passion for retail, high levels of flexibility and commitment, and ability to hire and develop a high-performing team. Responsibilities: Customer Focus
- Evaluates products and services to continually drive quality of customer experience.
- Aggregates and escalates industry trends; ensures team prioritizes customer obsession.
- Identifies opportunities to differentiate our customer experience from the competition. Strategy
- Develops and implements action plans based on deep-dive analysis of product line metrics.
- Provides recommendation on business opportunities and long-term strategy for multiple sub-categories. Vendor/Project Management
- Expands current vendor selection and secures new brand selection.
- Focuses on strategic holdout or challenging vendors to increase selection.
- Drives strategic negotiations to deliver top- and bottom-line category growth.
- Builds long-term relationships by creating value, opportunities for growth, customer acquisition, and brand-building for multiple vendors.
- Increases vendor participation through deep knowledge of program opportunities. In-Stock Management
- Manage inventory availability and inventory health including: improved in-stock, inventory planning, vendor operational improvement (efficiency, fill rates, lead times), systematic forecasting, efficiency improvement with vendors and within the fulfillment centers.
- Drive tools and process improvements that affect purchasing and vendor management workflows. Business Operations
- Dives deep into inputs and understands the downstream impact of changes to pricing, selection, and convenience for multiple subcategories.
- Owns the Retail P&L for multiple subcategories; develops plans that drive revenue and margin improvement for the business.
- Audits all elements of multiple subcategory businesses.
- Identifies areas that need vendor attention and directs team to address issues; acts as escalation point, helping team and vendor(s) resolve conflicts.
- Creates long-term category solutions that automate or simplify category processes.
- Works with internal technical, cross-category, and tech teams to drive multi-system process changes. Team Development
- Holds team accountable for achieving business goals.
- Sets and articulates expectations around leadership behavior for team; models behavior that exemplifies the leadership principles.
- Effectively coaches and gives feedback to direct reports to help develop talent and support career development.
- Implements Amazon’s best recruiting practices and continuously raises the bar for hiring.
BASIC QUALIFICATIONS

- Experience with business analysis and P&L management
- Experience driving internal cross-team collaboration
- Experience using data to influence business decisions
- 5+ years of account management, project or program management or buying experience
- 7+ years of with Excel experience
- Bachelor's degree, or 7+ years of professional or military experience

- Experience driving direction and alignment with cross-functional teams
- Experience driving productivity using Gen-AI Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Retail Operations Manager
Purpose

To lead and elevate SAN's brand retail operations across all brands and regions by ensuring every store operates with precision, efficiency, and passion.

The Retail Operations Manager drives sales performance, operational excellence, and brand consistency, turning SAN's brand and retail network into a benchmark for lifestyle experiences across the Kingdom.

Key Responsibilities
1. Retail Leadership

• Lead and empower Regional Managers and Store Managers to deliver flawless operations and consistent brand standards across all SAN brands.
• Translate the corporate retail strategy into clear operational plans and measurable store outcomes.
• Foster a culture of speed, accountability, and operational excellence throughout the retail network.

2. Sales & Performance Management

• Own the retail sales rhythm and KPIs, traffic, conversion, UPT, ATV, sales per hour – driving performance improvement across all regions.
• Review store and regional results regularly, identify performance gaps, and implement corrective actions.
• Ensure stores are fully prepared and optimized for seasonal peaks, new launches, and promotional periods.

3. Customer Experience

• Guarantee a seamless and emotionally engaging customer experience that reflects each brand's identity within SAN brands
• Implement Service Standards and train teams to create memorable in-store moments that drive loyalty and repeat visits.
• Manage customer feedback loops and follow up on NPS to maintain high service levels.

4. Operational Excellence

• Develop, implement, and monitor Store Standard Operating Procedures (SOPs) across all locations.
• Drive daily and weekly store execution excellence: scheduling, cash handling, backroom operations, visual merchandising, and housekeeping.
• Ensure strict compliance with health & safety, quality, and brand standards.

5. Retail Excellence & Asset Protection

• Lead the Retail Excellence & Asset Protection function to minimize shrinkage, improve loss prevention compliance, and strengthen operational controls.
• Build a culture of awareness and ownership around store assets through training and field audits.
• Monitor audit scores and implement corrective action plans for non-compliance.

6. Inventory Allocation & Flow

• Partner with the Inventory Allocation & Flow team to balance stock levels and maximize availability across stores and regions.
• Ensure that product replenishment supports SAN brands' "Weekly Newness" and fast-fashion model.
• Review sell-through rates, stock coverage, and transfer plans to avoid stock-outs and slow movers.

7. People Development & Leadership

• Coach and develop Regional and Store Managers to build a pipeline of future retail leaders.
• Promote a culture of ownership, empowerment, and continuous learning.
• Conduct regular training sessions on SOPs, service standards, visual execution, and loss prevention.

8. OPEX & Cost Control

• Manage controllable expenses (payroll, supplies, utilities, shrinkage) to achieve budget targets and store P&L efficiency.
• Implement cost-optimization initiatives without compromising customer experience or brand execution.
• Partner with Finance to track monthly and quarterly performance against operational budgets.

9. Store Openings & Expansion

• Lead the operational readiness of new store openings, including staffing, stock, visual merchandising, and cash operations.
• Conduct post-opening reviews to stabilize performance and ensure smooth handover to regional teams.
• Collaborate with cross-functional teams on refits and expansion plans to support SAN's growth roadmap.

10. Cross-Functional Collaboration

• Work closely with Commercial, Marketing, Customer Experience, and Supply Chain departments to ensure aligned execution across brands.
• Translate marketing and campaign plans into in-store actions with zero defect execution.
• Provide insights and feedback to support data-driven decision-making and trend adaptation.

SAN Leadership DNA

• Lead by Experience:
  Start from the floor, inspire through action, not authority.
• Execute with Passion:
  Every detail matters because every detail creates the experience.
• Evolve Continuously:
  We don't stop at better, we seek what's next.
• Act as One Team:
  Different brands, one vision to create an exceptional SAN experience.

Qualifications

• Bachelor's degree in Business Administration, Retail Management, or related field.
• 8–12 years of progressive experience in multi-region retail operations (preferably in fashion or lifestyle).
• Proven track record in driving sales, improving store execution, and leading large teams.
• Strong analytical skills with a data-driven decision-making approach.
• Excellent leadership, communication, and problem-solving skills.
• Fluent in English and Arabic.

Job Responsibilities: Head of Retail Operations

Location:
Riyadh, Saudi Arabia (with regular travel across the Kingdom)

Operational Leadership

• Lead and oversee the day-to-day retail operations across all stores within the Kingdom, ensuring consistent execution of brand and service standards.
• Monitor and drive store performance metrics including sales, footfall, conversion, ATV, UPT, and shrinkage.
• Develop and implement SOPs to streamline and standardize operational practices across the network.
• Maintain store compliance with company policies, visual merchandising standards, and hygiene/housekeeping norms.

Team Management & Development

• Build and manage a strong retail team, fostering a culture of discipline, punctuality, and performance.
• Lead recruitment, training, and onboarding of retail staff across all levels.
• Implement motivation, rewards, recognition, and incentive programs to boost team engagement and productivity.
• Evaluate team performance and provide regular coaching, feedback, and development plans.

Strategic Alignment & Collaboration

• Work closely with Category, Supply Chain, and Marketing teams to ensure unified execution of commercial and promotional strategies.
• Align weekly goals and priorities across functions to maximize impact and agility on the shop floor.
• Drive alignment between demand planning, stock availability, and in-store execution.

Business & Financial Acumen

• Analyze store-level performance data and drive actionable insights to improve profitability and productivity.
• Set and manage store budgets, P&L targets, and cost optimization plans.
• Use KPIs and dashboards to track progress against business goals and identify improvement areas.

Customer Experience & Brand Standards

• Ensure exceptional customer service standards are consistently delivered across all stores.
• Monitor customer feedback and take corrective actions to enhance satisfaction and loyalty.
• Lead store audits and mystery shopping programs to maintain high operational standards.

Expansion & Growth

• Support new store openings, relocations, and renovations in line with business strategy and timelines.
• Contribute to retail network planning by evaluating performance of existing stores and identifying new opportunities.