205 Store Assistant jobs in Saudi Arabia

**About us**
InterContinental Hotels & Resorts has delighted luxury travelers since 1946, serving as a meeting place for heads of state, a setting for world-changing speeches, and the impetus for some of the most famous love stories of all time.
The brand has become synonymous with bold exploration, travel, and cultural discovery. The InterContinental The Red Sea Resort exemplifies these attributes. Set within one of the world's most ambitious luxury tourism developments amidst an archipelago of over 90 pristine islands, the hotel offers guests sweeping views of the ocean and a discreet barefoot luxury immersed in nature experience.
Each of the resort's 210 sea-facing rooms provides immediate beach access; allowing guests to step out on to the sands of the Red Sea from the terrace. Moreover, the resort features seven different gastronomic experiences, sprawling pools and recreational facilities, a spa, a health club and curated meetings and events spaces for leisure, business travelers and groups.
With the worldliness that travel brings, every stay will take your imagination to places you'd never expect!
**Day-to-Day Activities of a Stores Assistant**
**Receiving Deliveries:**
+ **Unloading and processing incoming deliveries.**
+ **Verifying the quantity and quality of goods received against purchase orders and invoices**
+ **Inventory Management:**
+ **Updating inventory records to reflect received goods.**
+ **Ensuring that all items are properly labeled and stored in the correct locations**
+ **Stock Issuance:**
+ **Issuing supplies to various departments based on their requisitions.**
+ **Ensuring that the quantity requested, and the quantity issued always match**
+ **Maintaining Cleanliness and Organization:**
+ **Keeping storage areas clean, tidy, and in compliance with hygiene regulations.**
+ **Organizing stock in a way that makes it easy to locate and access items**
+ **Monitoring Stock Levels:**
+ **Regularly checking inventory levels to ensure that stock is sufficient.**
+ **Notifying the Purchasing Supervisor or relevant department when stock levels are low**
+ **Documentation and Record Keeping:**
+ **Maintaining accurate records of all inventory transactions.**
+ **Filling and storing all reports, invoices, and requisition forms properly**
**Quality Control:**
+ **Inspecting goods for any damage or defects upon arrival.**
+ **Reporting any issues to the appropriate department for resolution**
+ **Assisting with Inventory Audits:**
+ **Participating in regular physical stock audits.**
+ **Ensuring that the physical count matches the inventory records**
**Skills And Qualities Needed**
+ **Attention to Detail:**
**Ensuring accuracy in receiving, issuing, and recording goods.**
+ **Organizational Skills:**
**Managing multiple tasks and maintaining detailed records efficiently.**
+ **Communication Skills:**
**Communicating effectively with suppliers, team members, and other departments.**
+ **Physical Stamina:**
**Ability to lift and move heavy items as required.**
+ **Problem-Solving Skills:**
**Addressing and resolving any issues with deliveries or stock promptly.**
**What We Need From You**
**Ideally, you'll have some or all of the following competencies and experience we're looking for:**
+ Bachelor's degree, higher education qualification or equivalent in Hotel Administration / Business Administration
+ Two to Three years' prior tenure in a similar role
+ International luxury hotel chain background
+ GCC exposure
+ English Fluency is required
+ Arabic Fluency is preferred
**Teamwork and Flexibility**
In addition to the tasks outlined above, all team members are expected to demonstrate flexibility and a collaborative spirit. This may involve taking on additional responsibilities as needed, especially during periods of high occupancy or in emergency situations. Your willingness to assist colleagues and contribute to the overall success of the hotel is essential in maintaining our high standards of service and guest satisfaction.
**What you can expect from us**
We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life - including a full uniform, impressive room discounts and some of the best training in the business.
Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well - both inside and outside of work - and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.
So, join us and you'll become part of our ever-growing global family.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.

Job Description

Position Objective:

Supporting the overall operations of the store and ensuring a seamless customer experience. This position involves assisting the Store Manager in various managerial tasks and taking charge in their absence. The Assistant Store Manager is responsible for overseeing daily operations, managing staff, achieving sales targets, and maintaining a high level of customer satisfaction.

Key Responsibility:

Sales and Customer Focus:

• Consider the needs of the customers at all times
• Implements a high standard of customer focus within the store
• Leads by example in all aspects of customer service
• Actively seeks ways to achieve or exceed shop sales targets
• Ensures all members of team have an understanding of KPIs and targets to be achieved
• Ensures any promotional offers, regarding stock, are implemented within the store
• Implement strategies effectively to drive sales in the store
  
  

Store Administration:

• Regularly audits own store administration and resolve any issues
• Implements, within own store, any changes in administration procedure positively and effectively
• Collaborate with the Store Manager to set and achieve sales targets.
• Monitor sales performance and analyze key performance indicators (KPIs).
• Implement sales strategies to maximize revenue and meet business goals.
• Oversee inventory control and merchandising to optimize product availability.
• Ensure accurate stock levels through regular stock checks and replenishment.
• Ensure that the store layout and presentation align with brand standards.
  
  

Presentation and Management:

• To ensure store has the correct stock package and required stock levels to maximize sales potential
• Ensures high standard of visual merchandising and maintenance amongst all staff
• Effectively communicates any changes in stock or store layout to all members of the team
• Ensure that each member follow the retail standard
• Maintaining the back store operation and replenishment of the merchandise
  
  

Staffing & Team Performance Management:

• Monitors/ Manages schedules for salesperson work hours, vacations and days off
• Resolves salesperson complaint and concerns and provides ongoing performance feedback, counsels salesperson when necessary
• Encourage full participation of salesperson in creating store goals and developing plans
• Ensures store portrays the company image in all aspects of personal presentation and adheres to the company dress code as laid out by the Company
• Maintain the leave of the staff
  
  

Security:

• Ensures security procedures are adhered to throughout the store.
• Maintains a high standard of security awareness, regarding stock and money, within store.
  
  

Other Job Deliverables:

• Carry out corrective action / progressive discipline as necessary
• Demonstrate dependability, reliability and punctuality.
• Maintain strict confidence of all employee and employment-related information.
• Demonstrate the highest level of integrity and ethics in all the decision-making process.
  
  

Desired Experience:

The ideal Assistant Store Manager in a retail company should have 3+ years of progressive experience in customer centric role with strong management experience, leadership skills and problem-solving skills. Proven success in enhancing customer engagement, and achieving & exceeding sales KPI targets for stores. A bachelor's degree in business administration, retail management, or a related field is preferred. #J-18808-Ljbffr

TENT

As a Zegna Assistant Store Manager, you will support the Store Manager in all activities related to store business objectives, including sales development, staff management, and operational activities. You will cultivate a genuine customer-centric culture, gaining a deep understanding of the client, ensuring personalized service levels, and building authentic and lasting relationships. You will be a dynamic and inspiring leader, building an energized, accountable, and effective team.

FUNCTIONAL RESPONSIBILITIES

• Achieve individual daily, weekly, monthly, and yearly sales and KPI targets while ensuring a warm and personalized customer experience.
• Support the Store Manager in preparing and executing the Morning Briefing, translating store KPIs into action plans for the team.
• Actively support the team on the sales floor to optimize productivity; actively coach the team to enhance individual performance.
• Provide accurate and effective staff schedules to the Store Manager by analyzing traffic trends to ensure adequate floor coverage.
• Collaborate with the Store Manager and local Marketing and CRM to develop and implement localized clientelling initiatives to generate new and activate lapsed clients.
• Implement and supervise the execution of the Selling Flow.
• Create a warm and friendly store environment aligned with our casual luxury brand. Develop "storytelling" capabilities within the team to ensure the highest level of customer connection.
• Ensure that client outreach is personalized and aligned with personal interests, lifestyle, etc.
• Monitor periodic CRM/Marketing KPIs and reporting to capture meaningful customer data for building relationships and ensuring appropriate customer data collection through the appropriate tools.
• Communicate information related to Company/Region priorities and goals and nurture a positive and dynamic internal environment.
• Embrace and promote change and transformation and actively inspire others to do the same.
• Facilitate the onboarding plan for every new employee.
• Provide regular individual feedback (daily/weekly/monthly).
• Coach the store team to develop competencies and support their growth; ensure training program deployment.
• Motivate and engage the team by maintaining high performance standards.
• Support the Store Manager in identifying training needs and ensuring the implementation of training activities.
• Be aware of employees’ problems and take actions to help problem-solving, informing the Store Manager and HR.
• Work with the Store Manager to provide effective feedback on products and collections and keep up to date on stock situation, consolidation, and transfers.
• Ensure the implementation of VM guidelines, in collaboration with the Store Manager and VM, to ensure interior and exterior image.
• Ensure the implementation of Company guidelines in terms of store experience (team grooming, music, video, food and beverage, etc.) and store maintenance.
• Support the Store Manager in planning and organizing the team’s attendance to product trainings and in achieving training goals.
• Ensure the store team adheres to guidelines, policies, and procedures in all areas of operational activities and inform the Store Manager of any non-compliant aspects.
• Sponsor, execute, and supervise the adoption of the Zegna Code of Ethics.
• Supervise the logistic procedures and stock management.
• In collaboration with the Store Manager, ensure the adoption of H&S regulations and the attendance of the store team on H&S specific training courses.
• Ensure and supervise the usage of digital services to increase business opportunities and virtual sales and to improve customer service.

Education/ Qualification

• Graduate in any discipline with tertiary qualifications in sales.

Experience

• 5 to 7 years’ experience in the high-end fashion industry, preferably involving direct sales.

Functional Skills & Specific Knowledge

• Excellent communication and interpersonal skills.
• Good command of spoken and written English essential.
• Knowledge of other languages including Arabic/Italian advantageous.
• Pleasant personality and good grooming.
• Computer literate with knowledge of basic accounting procedures.
• Ability to take ownership of the business.

COMPETENCIES

• Achievement Drive
• Building Relationships
• Empathy
• Influencing
• Serving Customers
• Team Working
• Conceptual Thinking
• Developing Potential
• Driving Performance
• Leadership

Locations: Saudi Arabia/Riyadh

Brand: Zegna

Contract type: Permanent Job

JOB FUNCTION: Sales Channels & Retail Excellence/Retail

#J-18808-Ljbffr

JOB CON TENT

As a Zegna Assistant Store Manager you will support the Store Manager in all the activities related to store business objectives, including sales development, staff management and operational activities. You will cultivate a genuine customer-centric culture gaining a deep understanding of the client, ensuring personalized service levels and building authentic and lasting relationships. You will be a dynamic and inspiring leader building an energized, accountable and effective team.

Functional Responsibilities

• Achieve individual daily, weekly, monthly and yearly sales and KPI's targets while ensuring a warm and personalized customer experience.
• Support the Store Manager in preparing and executing the Morning Briefing, translating store KPI's into action plans for the team.
• Actively support the team on the sales floor to optimize productivity; actively coach the team to enhance individual performance.
• Provide accurate and effective staff schedules to Store manager by analysing the traffic trends to ensure the adequate floor coverage
• Collaborate with Store Manager and local Marketing and CRM to develop and implement localized clientelling initiatives to generate new and activate lapsed clients.
• Implement and supervise the execution of the Selling Flow.
• Create a warm and friendly store environment aligned with our casual luxury brand. Develop "story telling" capabilities within the team to ensure the highest level of customer connection.
• Ensure that client outreach is personalized and aligned with personal interests, lifestyle, etc.
• Monitor periodic CRM/Marketing KPI's and reporting to capture meaningful customer data for building relationship and ensuring the appropriate customer data collection through the appropriate tools.
• Communicate information related to Company/Region priorities and goals and nurture a positive and dynamic internal environment.
• Embrace and promote change and transformation and actively inspire others to do the same.
• Facilitate the on-boarding plan for every new employee.
• Provide regular individual feedback (daily/weekly/monthly).
• Coach store team to develop competencies and support their growth; ensure training program deployment.
• Motivate and engage the team by maintaining high performance standards.
• Support the Store Manager in identifying training needs and ensuring the implementation of training activities
• Is aware of the employees’ problems and takes any actions to help problem solving, informing Store Manager and HR
• Work with Store Manager to provide effective feedback on products and collections and keeping up to date on stock situation, consolidation and transfers
• Ensure the implementation of VM guidelines, in collaboration with Store Manager and VM, to ensure interior and exterior image.
• Ensure the implementation of Company guidelines in terms of store experience (team grooming, music, video, food and beverage etc.) and store maintenance.
• Support Store Manager in planning and organizing the team ‘s attendance to product trainings and in achieving trainings' goals
• Ensure the store team adheres to guidelines policies and procedures in all areas of operational activities and inform Store Manager of any non compliant aspect.
• Sponsor, execute and supervise the adoption of the Zegna Code of Ethics.
• Supervise the logistic procedures and the stock management.
• In collaboration with Store Manager, ensure the adoption of H&S regulations and the attendance of the store team on H&S specific training courses.
• Ensure and supervise the usage of digital services to increase business opportunities and virtual sales and to improve customer service
  
  

Education/ Qualification

• Graduate in any discipline with tertiary qualifications in sales.
  
  

Experience

• 5 to 7 years’ experience in high end fashion industry preferably involving direct sales.
  
  

Functional Skills & Specific Knowledge

• Excellent communication and interpersonal skills
• Good command of spoken and written English essential
• Knowledge of other languages including Arabic/Italian advantageous
• Pleasant personality and good grooming
• Computer literate with knowledge of basic accounting procedures
• Ability to take ownership of the business
  
  

COMPETENCIES

• Achievement Drive
• Building Relationships
• Empathy
• Influencing
• Serving Customers
• Team Working
• Conceptual Thinking
• Developing Potential
• Driving Performance
• Leadership

#J-18808-Ljbffr

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Job Description

Position Objective:

Supporting the overall operations of the store and ensuring a seamless customer experience. This position involves assisting the Store Manager in various managerial tasks and taking charge in their absence. The Assistant Store Manager is responsible for overseeing daily operations, managing staff, achieving sales targets, and maintaining a high level of customer satisfaction.

Key Responsibility:

Sales and Customer Focus:

• Consider the needs of the customers at all times
• Implements a high standard of customer focus within the store
• Leads by example in all aspects of customer service
• Actively seeks ways to achieve or exceed shop sales targets
• Ensures all members of team have an understanding of KPIs and targets to be achieved
• Ensures any promotional offers, regarding stock, are implemented within the store
• Implement strategies effectively to drive sales in the store
  
  

Store Administration:

• Regularly audits own store administration and resolve any issues
• Implements, within own store, any changes in administration procedure positively and effectively
• Collaborate with the Store Manager to set and achieve sales targets.
• Monitor sales performance and analyze key performance indicators (KPIs).
• Implement sales strategies to maximize revenue and meet business goals.
• Oversee inventory control and merchandising to optimize product availability.
• Ensure accurate stock levels through regular stock checks and replenishment.
• Ensure that the store layout and presentation align with brand standards.
  
  

Presentation and Management:

• To ensure store has the correct stock package and required stock levels to maximize sales potential
• Ensures high standard of visual merchandising and maintenance amongst all staff
• Effectively communicates any changes in stock or store layout to all members of the team
• Ensure that each member follow the retail standard
• Maintaining the back store operation and replenishment of the merchandise
  
  

Staffing & Team Performance Management:

• Monitors/ Manages schedules for salesperson work hours, vacations and days off
• Resolves salesperson complaint and concerns and provides ongoing performance feedback, counsels salesperson when necessary
• Encourage full participation of salesperson in creating store goals and developing plans
• Ensures store portrays the company image in all aspects of personal presentation and adheres to the company dress code as laid out by the Company
• Maintain the leave of the staff
  
  

Security:

• Ensures security procedures are adhered to throughout the store.
• Maintains a high standard of security awareness, regarding stock and money, within store.
  
  

Other Job Deliverables:

• Carry out corrective action / progressive discipline as necessary
• Demonstrate dependability, reliability and punctuality.
• Maintain strict confidence of all employee and employment-related information.
• Demonstrate the highest level of integrity and ethics in all the decision-making process.
  
  

Desired Experience:

The ideal Assistant Store Manager in a retail company should have 3+ years of progressive experience in customer centric role with strong management experience, leadership skills and problem-solving skills. Proven success in enhancing customer engagement, and achieving & exceeding sales KPI targets for stores. A bachelor's degree in business administration, retail management, or a related field is preferred.

Seniority level

• Seniority level Mid-Senior level

Employment type

• Employment type Full-time

Job function

• Job function Sales and Business Development
• Industries Retail

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Sign in to set job alerts for “Assistant Store Manager” roles.

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Assistant Store Manager | Retail | M&S | Riyadh Assistant Leasing Manager---(Mall/Retail) Full Time Receptionist for a High Street Salon in Saudi Arabia . Assistant Manager - Fixed Assets (COR 304) Assistant Manager - Full Stack Developer Area Sales Manager - Great Opportunity for Saudi Nationals Assistant Manager - Accounts Payable (COR317) Full Time Receptionist for a 5 Star Hotel Spa in Saudi Arabia .

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr

Job Description - Assistant Store Manager (ACC0009P)

Description

Responsible for the daily operation and supervision of food storage areas, ensuring that laid down policies and procedures are followed in the receiving and issuing of food products, and that the required records are accurately maintained.

• Liaises with all Food Service personnel, Purchasing, project supervisor, Head Cook, and suppliers as required.

Supervises assistant store managers and general assistants working under his direction and control.

Supervises delivery staff from contracted suppliers whilst they are on the premises making deliveries.

Maintains correct stock levels, collates requisitions, and prepares food orders.

Ensures correct stock control to include handling, stock rotation, tidy storing, storage at room temperature, hygiene, and cleanliness.

Receives products according to specifications and company purchasing manual whilst ensuring that the shelf life expectancy is within the required limits.

Maintains all store records accurately, keeping them up to date and ensuring that all transactions are correct and recorded.

Carries out periodic stock checks as requested.

Organizes staff within the section in order to complete the workload within the time allocated.

Ensures that all staff are working in accordance with their daily roster.

Ensures that staff carry out daily duties assigned to them within the time allocated.

Checks and supervises deliveries from suppliers, rejecting any products which are not in accordance with required specifications.

To carry out and supervise the following documentation:

• Costing and checking of invoices and purchase orders
• Costing of issues to units and dependents
• Recording daily breakdown of codes of products used
• Preparing supplies summary of invoices
• Preparing monthly comparison report
• Preparing any information or statistics required by the managers

Ensures that all requisitions are delivered to the correct location and at the correct time.

Carries out and supervises the end of month stocktaking accounting for any discrepancies arising.

Carries out the induction and training of storekeepers and general assistants as and when required.

Checks that all cleaning and hygiene schedules in the section are maintained.

Checks the temperature of food storage areas as required and reports any abnormalities.

Ensures the security of all store areas by adhering to the laid down security procedures.

Carries out any other duty as requested.

#J-18808-Ljbffr

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Job Description

Position Objective:

Supporting the overall operations of the store and ensuring a seamless customer experience. This position involves assisting the Store Manager in various managerial tasks and taking charge in their absence. The Assistant Store Manager is responsible for overseeing daily operations, managing staff, achieving sales targets, and maintaining a high level of customer satisfaction.

Key Responsibility:

Sales and Customer Focus:

• Consider the needs of the customers at all times
• Implements a high standard of customer focus within the store
• Leads by example in all aspects of customer service
• Actively seeks ways to achieve or exceed shop sales targets
• Ensures all members of team have an understanding of KPIs and targets to be achieved
• Ensures any promotional offers, regarding stock, are implemented within the store
• Implement strategies effectively to drive sales in the store
  
  

Store Administration:

• Regularly audits own store administration and resolve any issues
• Implements, within own store, any changes in administration procedure positively and effectively
• Collaborate with the Store Manager to set and achieve sales targets.
• Monitor sales performance and analyze key performance indicators (KPIs).
• Implement sales strategies to maximize revenue and meet business goals.
• Oversee inventory control and merchandising to optimize product availability.
• Ensure accurate stock levels through regular stock checks and replenishment.
• Ensure that the store layout and presentation align with brand standards.
  
  

Presentation and Management:

• To ensure store has the correct stock package and required stock levels to maximize sales potential
• Ensures high standard of visual merchandising and maintenance amongst all staff
• Effectively communicates any changes in stock or store layout to all members of the team
• Ensure that each member follow the retail standard
• Maintaining the back store operation and replenishment of the merchandise
  
  

Staffing & Team Performance Management:

• Monitors/ Manages schedules for salesperson work hours, vacations and days off
• Resolves salesperson complaint and concerns and provides ongoing performance feedback, counsels salesperson when necessary
• Encourage full participation of salesperson in creating store goals and developing plans
• Ensures store portrays the company image in all aspects of personal presentation and adheres to the company dress code as laid out by the Company
• Maintain the leave of the staff
  
  

Security:

• Ensures security procedures are adhered to throughout the store.
• Maintains a high standard of security awareness, regarding stock and money, within store.
  
  

Other Job Deliverables:

• Carry out corrective action / progressive discipline as necessary
• Demonstrate dependability, reliability and punctuality.
• Maintain strict confidence of all employee and employment-related information.
• Demonstrate the highest level of integrity and ethics in all the decision-making process.
  
  

Desired Experience:

The ideal Assistant Store Manager in a retail company should have 3+ years of progressive experience in customer centric role with strong management experience, leadership skills and problem-solving skills. Proven success in enhancing customer engagement, and achieving & exceeding sales KPI targets for stores. A bachelor's degree in business administration, retail management, or a related field is preferred.

Seniority level

• Seniority level Mid-Senior level

Employment type

• Employment type Full-time

Job function

• Job function Sales and Business Development
• Industries Retail

Referrals increase your chances of interviewing at Apparel Group by 2x

Sign in to set job alerts for "Assistant Store Manager" roles.

Continue with Google Continue with Google

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Assistant Store Manager Retail M&S Riyadh Assistant Leasing Manager (Mall/Retail) Full Time Receptionist for a High Street Salon in Saudi Arabia . Assistant Manager - Fixed Assets (COR 304) Assistant Manager - Full Stack Developer Area Sales Manager - Great Opportunity for Saudi Nationals Assistant Manager - Accounts Payable (COR317) Full Time Receptionist for a 5 Star Hotel Spa in Saudi Arabia .

We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

JOB CON TENT

As a Zegna Assistant Store Manager you will support the Store Manager in all the activities related to store business objectives, including sales development, staff management and operational activities. You will cultivate a genuine customer-centric culture gaining a deep understanding of the client, ensuring personalized service levels and building authentic and lasting relationships. You will be a dynamic and inspiring leader building an energized, accountable and effective team.

Functional Responsibilities

• Achieve individual daily, weekly, monthly and yearly sales and KPI's targets while ensuring a warm and personalized customer experience.
• Support the Store Manager in preparing and executing the Morning Briefing, translating store KPI's into action plans for the team.
• Actively support the team on the sales floor to optimize productivity; actively coach the team to enhance individual performance.
• Provide accurate and effective staff schedules to Store manager by analysing the traffic trends to ensure the adequate floor coverage
• Collaborate with Store Manager and local Marketing and CRM to develop and implement localized clientelling initiatives to generate new and activate lapsed clients.
• Implement and supervise the execution of the Selling Flow.
• Create a warm and friendly store environment aligned with our casual luxury brand. Develop "story telling" capabilities within the team to ensure the highest level of customer connection.
• Ensure that client outreach is personalized and aligned with personal interests, lifestyle, etc.
• Monitor periodic CRM/Marketing KPI's and reporting to capture meaningful customer data for building relationship and ensuring the appropriate customer data collection through the appropriate tools.
• Communicate information related to Company/Region priorities and goals and nurture a positive and dynamic internal environment.
• Embrace and promote change and transformation and actively inspire others to do the same.
• Facilitate the on-boarding plan for every new employee.
• Provide regular individual feedback (daily/weekly/monthly).
• Coach store team to develop competencies and support their growth; ensure training program deployment.
• Motivate and engage the team by maintaining high performance standards.
• Support the Store Manager in identifying training needs and ensuring the implementation of training activities
• Is aware of the employees' problems and takes any actions to help problem solving, informing Store Manager and HR
• Work with Store Manager to provide effective feedback on products and collections and keeping up to date on stock situation, consolidation and transfers
• Ensure the implementation of VM guidelines, in collaboration with Store Manager and VM, to ensure interior and exterior image.
• Ensure the implementation of Company guidelines in terms of store experience (team grooming, music, video, food and beverage etc.) and store maintenance.
• Support Store Manager in planning and organizing the team 's attendance to product trainings and in achieving trainings' goals
• Ensure the store team adheres to guidelines policies and procedures in all areas of operational activities and inform Store Manager of any non compliant aspect.
• Sponsor, execute and supervise the adoption of the Zegna Code of Ethics.
• Supervise the logistic procedures and the stock management.
• In collaboration with Store Manager, ensure the adoption of H&S regulations and the attendance of the store team on H&S specific training courses.
• Ensure and supervise the usage of digital services to increase business opportunities and virtual sales and to improve customer service
  
  

Education/ Qualification

• Graduate in any discipline with tertiary qualifications in sales.
  
  

Experience

• 5 to 7 years' experience in high end fashion industry preferably involving direct sales.
  
  

Functional Skills & Specific Knowledge

• Excellent communication and interpersonal skills
• Good command of spoken and written English essential
• Knowledge of other languages including Arabic/Italian advantageous
• Pleasant personality and good grooming
• Computer literate with knowledge of basic accounting procedures
• Ability to take ownership of the business
  
  

COMPETENCIES

• Achievement Drive
• Building Relationships
• Empathy
• Influencing
• Serving Customers
• Team Working
• Conceptual Thinking
• Developing Potential
• Driving Performance
• Leadership

TENT As a Zegna Assistant Store Manager, you will support the Store Manager in all activities related to store business objectives, including sales development, staff management, and operational activities. You will cultivate a genuine customer-centric culture, gaining a deep understanding of the client, ensuring personalized service levels, and building authentic and lasting relationships. You will be a dynamic and inspiring leader, building an energized, accountable, and effective team.

FUNCTIONAL RESPONSIBILITIES

• Achieve individual daily, weekly, monthly, and yearly sales and KPI targets while ensuring a warm and personalized customer experience.
• Support the Store Manager in preparing and executing the Morning Briefing, translating store KPIs into action plans for the team.
• Actively support the team on the sales floor to optimize productivity; actively coach the team to enhance individual performance.
• Provide accurate and effective staff schedules to the Store Manager by analyzing traffic trends to ensure adequate floor coverage.
• Collaborate with the Store Manager and local Marketing and CRM to develop and implement localized clientelling initiatives to generate new and activate lapsed clients.
• Implement and supervise the execution of the Selling Flow.
• Create a warm and friendly store environment aligned with our casual luxury brand. Develop "storytelling" capabilities within the team to ensure the highest level of customer connection.
• Ensure that client outreach is personalized and aligned with personal interests, lifestyle, etc.
• Monitor periodic CRM/Marketing KPIs and reporting to capture meaningful customer data for building relationships and ensuring appropriate customer data collection through the appropriate tools.
• Communicate information related to Company/Region priorities and goals and nurture a positive and dynamic internal environment.
• Embrace and promote change and transformation and actively inspire others to do the same.
• Facilitate the onboarding plan for every new employee.
• Provide regular individual feedback (daily/weekly/monthly).
• Coach the store team to develop competencies and support their growth; ensure training program deployment.
• Motivate and engage the team by maintaining high performance standards.
• Support the Store Manager in identifying training needs and ensuring the implementation of training activities.
• Be aware of employees’ problems and take actions to help problem-solving, informing the Store Manager and HR.
• Work with the Store Manager to provide effective feedback on products and collections and keep up to date on stock situation, consolidation, and transfers.
• Ensure the implementation of VM guidelines, in collaboration with the Store Manager and VM, to ensure interior and exterior image.
• Ensure the implementation of Company guidelines in terms of store experience (team grooming, music, video, food and beverage, etc.) and store maintenance.
• Support the Store Manager in planning and organizing the team’s attendance to product trainings and in achieving training goals.
• Ensure the store team adheres to guidelines, policies, and procedures in all areas of operational activities and inform the Store Manager of any non-compliant aspects.
• Sponsor, execute, and supervise the adoption of the Zegna Code of Ethics.
• Supervise the logistic procedures and stock management.
• In collaboration with the Store Manager, ensure the adoption of H&S regulations and the attendance of the store team on H&S specific training courses.
• Ensure and supervise the usage of digital services to increase business opportunities and virtual sales and to improve customer service.

Education/ Qualification

• Graduate in any discipline with tertiary qualifications in sales.

Experience

• 5 to 7 years’ experience in the high-end fashion industry, preferably involving direct sales.

Functional Skills & Specific Knowledge

• Excellent communication and interpersonal skills.
• Good command of spoken and written English essential.
• Knowledge of other languages including Arabic/Italian advantageous.
• Pleasant personality and good grooming.
• Computer literate with knowledge of basic accounting procedures.
• Ability to take ownership of the business.

COMPETENCIES

• Achievement Drive
• Building Relationships
• Empathy
• Influencing
• Serving Customers
• Team Working
• Conceptual Thinking
• Developing Potential
• Driving Performance
• Leadership

Locations: Saudi Arabia/Riyadh

Brand: Zegna

Contract type: Permanent Job

JOB FUNCTION: Sales Channels & Retail Excellence/Retail

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