74 Stakeholder Relations jobs in Saudi Arabia

We are seeking a highly organized and proactive Customer Relationship & Project Coordinator to serve as the primary liaison between our clients and internal teams. This role is responsible for managing client relationships, coordinating project activities, and ensuring the successful delivery of services within agreed timelines and quality standards. The ideal candidate will have excellent communication skills, strong project coordination abilities, and a customer-focused mindset.

We are seeking a highly organized and proactive Customer Relationship & Project Coordinator to serve as the primary liaison between our clients and internal teams. This role is responsible for managing client relationships, coordinating project activities, and ensuring the successful delivery of services within agreed timelines and quality standards. The ideal candidate will have excellent communication skills, strong project coordination abilities, and a customer-focused mindset.

Customer Relationship Management

• Act as the main point of contact for assigned clients, ensuring their needs and expectations are understood and met.
• Build and maintain long-term, positive relationships with clients through regular communication and follow-up.
• Address client inquiries, resolve issues promptly, and escalate when necessary.
• Collect feedback to enhance service delivery and customer satisfaction.

Project Coordination

• Plan, coordinate, and monitor project activities to ensure timely and successful execution.
• Collaborate with internal teams (sales, technical, operations) to align on deliverables and timelines.
• Prepare and maintain project documentation, reports, and progress updates for stakeholders.
• Track project performance against scope, schedule, and quality requirements.

Administrative & Reporting

• Maintain accurate customer and project records in CRM and project management systems.
• Prepare status reports and performance summaries for management and clients.
• Support proposal development, quotations, and contract documentation when required.

• Bachelor’s degree in Business Administration, Project Management, or a related field.
• Minimum 2–4 years of experience in customer relationship management, account management, or project coordination (preferably in industrial, technology, or service sectors).
• Strong organizational skills and attention to detail.
• Excellent communication skills in English; Arabic proficiency is an advantage.
• Ability to manage multiple tasks and priorities in a fast-paced environment.
• Proficiency in Microsoft Office Suite and familiarity with CRM/project management tools.

• Customer-focused with strong interpersonal skills.
• Problem-solving and conflict resolution abilities.
• Ability to work both independently and collaboratively in a team setting.
• Time management and multitasking skills.

• Overview
  
  

• Key Responsibilities:
• Build and maintain strong, long-term partnerships with clients across diverse industries
• Communicate Unipal’s value proposition effectively, identifying opportunities for mutual growth
• Take ownership of partner relationships, proactively resolving issues and supporting partner growth
• Identify and execute upselling and cross-selling opportunities to increase partner engagement
• Maintain and update partner data in the CRM system, ensuring accurate reporting on relationship performance and growth
• Develop creative and customized solutions to enhance partner marketing and engagement efforts
• Requirements:
• Bachelor’s degree in Business, Marketing, or a related field
• 0–2 years of experience in Relationship Management, Business Development, or Client Success
• Native Arabic speaker with fluency in English
• Familiarity with CRM systems, basic data analytics, and proficiency in Microsoft Excel
• Strong communication, active listening, and negotiation skills
• Exceptional organizational skills with the ability to manage multiple tasks and meet deadlines
  
  

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The organization is a flagship giga project under Saudi Arabia's Vision 2030 initiative, aiming to create a world-class entertainment, cultural and lifestyle destination. As a multibillion-dollar project, it will encompass vast infrastructure development, hospitality, retail and service sectors, which requires effective and large scale management of supplier relationships and supply chain risks.

The Assistant Manager - SRM will support the implementation of the organization's SRM strategic and operational agenda. This comprises finding and meeting strategic suppliers and partners. As well as onboarding suppliers, ensuring complete and up-to-date documentation, acting as the organization's point-of-contact to the suppliers, providing internal stakeholders with intelligence available on registered suppliers, and tracking supplier performance metrics across all projects within the organization.

Key Responsibilities :

• Supplier Relationship Management:
• Build and maintain strong relationships with key suppliers to ensure alignment with business objectives and service-level expectations
• Scout the market to find reputable partners for key bids and tenders
• Support the SRM Manager and Director in organization and meetings with key suppliers
• Serve as the primary point of contact for assigned suppliers, ensuring effective communication and timely issue resolution
• Monitor supplier performance through KPIs (e.g., quality, delivery, compliance) and drive continuous improvement initiatives
• Collaborate with internal stakeholders to align supplier capabilities with business needs and project goals
• Conduct regular supplier evaluations and risk assessments to identify concerns and recommend mitigation strategies
• Coordinate with cross-functional teams to support seamless project execution
• Ensure adherence to procurement policies, ethical standards, and sustainability goals
• Maintain accurate and current supplier records and documentation
• Conduct market research to identify and evaluate potential new vendors
• Supplier Performance Metrics Oversight:
• Conduct detailed performance analyses to measure supplier outputs against key performance indicators (KPIs), including quality, delivery timelines, cost efficiency, and compliance
• Support the development and delivery of supplier performance reports, highlighting trends, risks, and opportunities for continuous improvement
• Participate in regular supplier performance reviews and audits to ensure adherence to contractual obligations and established service standards
• Team Management, Learning & Development
• Oversee and mentor junior team members, providing guidance and support to encourage professional development and knowledge-sharing
• Promote a collaborative, inclusive, and performance-driven culture within the Supplier Relationship Management (SRM) team
• Contribute to capability building by supporting training initiatives and fostering continuous learning across the function
  
  

• 6+ years of experience in vendor management, procurement, or supply chain operations
• Bachelor's degree in Supply Chain Management, Business Administration, or a related field
• Preferred: Certified Professional in Supply Management (CPSM), Certified Supply Chain Professional (CSCP), Certified Purchasing Manager (CPM)
• Experience with KSA regulatory requirements
• Strong analytical skills with the ability to identify and address risks effectively
• Proven track record of managing supplier relationships and improving supplier performance
• Fluency in English is required, with proficiency in Arabic highly desirable
• Understanding of the local cultural and business landscape in Saudi Arabia through work experience in the region preferred

• Seniority level Associate

• Employment type Full-time

• Job function Other
• Industries IT Services and IT Consulting

Get notified about new Supplier Manager jobs in Riyadh, Riyadh, Saudi Arabia .

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Get AI-powered advice on this job and more exclusive features.

The organization is a flagship giga project under Saudi Arabia's Vision 2030 initiative, aiming to create a world-class entertainment, cultural and lifestyle destination. As a multibillion-dollar project, it will encompass vast infrastructure development, hospitality, retail and service sectors, which requires effective and large scale management of supplier relationships and supply chain risks.

The Assistant Manager - SRM will support the implementation of the organization's SRM strategic and operational agenda. This comprises finding and meeting strategic suppliers and partners. As well as onboarding suppliers, ensuring complete and up-to-date documentation, acting as the organization's point-of-contact to the suppliers, providing internal stakeholders with intelligence available on registered suppliers, and tracking supplier performance metrics across all projects within the organization.

Key Responsibilities :

• Supplier Relationship Management:
• Build and maintain strong relationships with key suppliers to ensure alignment with business objectives and service-level expectations
• Scout the market to find reputable partners for key bids and tenders
• Support the SRM Manager and Director in organization and meetings with key suppliers
• Serve as the primary point of contact for assigned suppliers, ensuring effective communication and timely issue resolution
• Monitor supplier performance through KPIs (e.g., quality, delivery, compliance) and drive continuous improvement initiatives
• Collaborate with internal stakeholders to align supplier capabilities with business needs and project goals
• Conduct regular supplier evaluations and risk assessments to identify concerns and recommend mitigation strategies
• Coordinate with cross-functional teams to support seamless project execution
• Ensure adherence to procurement policies, ethical standards, and sustainability goals
• Maintain accurate and current supplier records and documentation
• Conduct market research to identify and evaluate potential new vendors
• Supplier Performance Metrics Oversight:
• Conduct detailed performance analyses to measure supplier outputs against key performance indicators (KPIs), including quality, delivery timelines, cost efficiency, and compliance
• Support the development and delivery of supplier performance reports, highlighting trends, risks, and opportunities for continuous improvement
• Participate in regular supplier performance reviews and audits to ensure adherence to contractual obligations and established service standards
• Team Management, Learning & Development
• Oversee and mentor junior team members, providing guidance and support to encourage professional development and knowledge-sharing
• Promote a collaborative, inclusive, and performance-driven culture within the Supplier Relationship Management (SRM) team
• Contribute to capability building by supporting training initiatives and fostering continuous learning across the function
  
  

• 6+ years of experience in vendor management, procurement, or supply chain operations
• Bachelor's degree in Supply Chain Management, Business Administration, or a related field
• Preferred: Certified Professional in Supply Management (CPSM), Certified Supply Chain Professional (CSCP), Certified Purchasing Manager (CPM)
• Experience with KSA regulatory requirements
• Strong analytical skills with the ability to identify and address risks effectively
• Proven track record of managing supplier relationships and improving supplier performance
• Fluency in English is required, with proficiency in Arabic highly desirable
• Understanding of the local cultural and business landscape in Saudi Arabia through work experience in the region preferred

• Seniority level Associate

• Employment type Full-time

• Job function Other
• Industries IT Services and IT Consulting

Get notified about new Supplier Manager jobs in Riyadh, Riyadh, Saudi Arabia .

We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

As one of the world’s top three credit ratings agencies, Fitch Ratings plays a critical role in global capital markets by providing credit analysis, ratings, research, and commentary to financial market participants. For over 100 years, Fitch Ratings has been creating value for global markets through its rigorous analysis and deep expertise, which have resulted in a variety of market leading tools, methodologies, indices, research, and analytical products. Fitch Ratings is part of Fitch Group, a global leader in financial information services with operations in more than 30 countries, which also includes Fitch Solutions. With dual headquarters in London and New York, Fitch Group is owned by Hearst.

Explore a career at Fitch Ratings and you’ll join a collaborative network of curious minds. Here, our differences are our strengths - in life as well as our work. Together we work with integrity and objectivity to provide clarity to the world’s financial markets. We pride ourselves on our ability to harness the ideas, expertise, and professionalism of our global workforce, which is integral to our continued success. The accessibility and depth of experience of our industry leading analysts, combined with our broad sector credentials, allow us to help market participants make important credit decisions with confidence.

Fitch Ratings is currently seeking a Senior Administrator & Personal Assistant to the Head ofSaudi ArabiaBRM inRiyadh.

About the Team

The successful candidate will join a collaborative team supporting the Head of Saudi Arabia BRM. The team works closely with senior management and cross-functional partners, providing visibility and the opportunity to contribute to Fitch’s growth in the region.

How You’ll Make an Impact :

• Provide comprehensive personal assistant support to the Head of Saudi Arabia BRM (Senior Director) as they expand and develop Fitch’s Saudi business.
• Manage the day-to-day administrative operations of the Riyadh office.
• Prepare the monthly Saudi newsletter, including uploading content and managing subscriptions via software applications.
• Own and optimize complex calendars, schedule meetings and conference calls, and oversee successful execution of in-person and virtual meetings.
• Coordinate travel arrangements, prepare itineraries and agendas, and obtain necessary approvals.
• Assist with research projects, administrative tasks, data entry, and preparation of presentations and conference materials.
• Prepare and submit expense reports and coordinate onboarding / offboarding for employees.
• Plan and execute team meetings, offsites, and group events.
• Act as liaison with IT, Mailroom, Facilities, and building personnel.
• Provide other ad hoc support as needed, ensuring all tasks are completed to a high standard and maintaining strict confidentiality

You May be a Good Fit if :

What Would Make You Stand Out :

Why Choose Fitch :

Fitch is committed to providing global securities markets with objective, timely, independent and forward-looking credit opinions. To protect Fitch’s credibility and reputation, our employees must take every precaution to avoid conflicts of interests or any appearance of a conflict of interest. Should you be successful in the recruitment process at Fitch Ratings you will be asked to declare any securities holdings and other potential conflicts prior to commencing employment. If you, or your immediate family, have any holdings that may conflict with your work responsibilities, you may be asked to divest yourself of them before beginning work.

Fitch is proud to be an Equal Opportunity and Affirmative Action Employer. We evaluatequalified applicants without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, disability, protected veteran status, and other statuses protected by law.

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