34 Relationship Management jobs in Saudi Arabia

Relationship Management

Riyadh, Riyadh Unipal

Posted 4 days ago

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Job Description

Bachelor of Business Administration (Management)

Nationality: Any Nationality

Vacancy: 1 Vacancy

Job Description

Overview:
We are seeking a proactive and relationship-driven Relationship Management Specialist to join our team. In this role, you will be at the heart of building and maintaining long-term partnerships that drive mutual growth for Unipal and its partners. By understanding partner needs and delivering tailored solutions, you will play a key role in enhancing value, fostering engagement, and ensuring sustained success.

Key Responsibilities:
  1. Build and maintain strong, long-term partnerships with clients across diverse industries.
  2. Communicate Unipal's value proposition effectively, identifying opportunities for mutual growth.
  3. Take ownership of partner relationships, proactively resolving issues and supporting partner growth.
  4. Identify and execute upselling and cross-selling opportunities to increase partner engagement.
  5. Maintain and update partner data in the CRM system, ensuring accurate reporting on relationship performance and growth.
  6. Develop creative and customized solutions to enhance partner marketing and engagement efforts.
Requirements:
  • Bachelor's degree in Business, Marketing, or a related field.
  • 0-2 years of experience in Relationship Management, Business Development, or Client Success.
  • Native Arabic speaker with fluency in English.
  • Familiarity with CRM systems, basic data analytics, and proficiency in Microsoft Excel.
  • Strong communication, active listening, and negotiation skills.
  • Exceptional organizational skills with the ability to manage multiple tasks and meet deadlines.

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Team Leader, Customer Relationship Management

Riyadh, Riyadh King Faisal Specialist Hospital and Research Centre

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Job Description

Supervises the daily activities of staff in assigned group of agents by the shift manager, 24/7 on a rotational basis and ensures work quality and operations.

**Essential Responsibilities and Duties**:
1. Ensures correct procedures are followed and routinely give directions to their staff on what to do and how to improve.

2. Supports Staff in handling escalations, Offering the team guidance and feedback and support the team to do their job.

3. Takes overflow calls, and provides corrective action as needed.

4. Helps with roles and regulation as directed by the shift manager.

5. Maintains necessary records and documents.

**Education**:
Bachelor’s, in Administration, Management, Communication, Public Relation or related discipline is required.

**Experience Required**:
Three (3) years of related experience with Bachelor’s is required.

**Other Requirements(Certificates)**:
Saudi National Only.
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Customer Relationship Management Representative Ii

Riyadh, Riyadh King Faisal Specialist Hospital and Research Centre

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Responsible for answering the calls that requires medical background. providing them with an appropriate response to urgent healthcare needs.

**Essential Responsibilities and Duties**:
1. Manages customer interaction and respond through various channels.

2. Responds efficiently and accurately to callers, explaining possible solutions, and ensuring that customers feel supported and valued.

3. Engages in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed.

4. Documents all call information according to standard operating procedures.

5. Understands and strive to meet or exceed call centre metrics while providing excellent and consistent customer service.

6. Answers the emergency telephone and rely emergency calls to code members and all other concerned parties.

7. Takes part in training and other learning opportunities to expand knowledge of the Customers’ needs and Hospital’s services and entities.

**Education**:
Bachelor’s in Administration, Communication, Public Relation or related discipline is required.

**Experience Required**:
No experience required with Bachelor’s Degree is required.

**Other Requirements(Certificates)**:
Saudi National Only
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Relationship Management - Riyadh, KSA

Unipal

Posted 1 day ago

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Job Description

Overview

We are seeking a proactive and relationship-driven Relationship Management Specialist to join our team. In this role, you will be at the heart of building and maintaining long-term partnerships that drive mutual growth for Unipal and its partners. By understanding partner needs and delivering tailored solutions, you will play a key role in enhancing value, fostering engagement, and ensuring sustained success.

Key Responsibilities
  • Build and maintain strong, long-term partnerships with clients across diverse industries
  • Communicate Unipal’s value proposition effectively, identifying opportunities for mutual growth
  • Take ownership of partner relationships, proactively resolving issues and supporting partner growth
  • Identify and execute upselling and cross-selling opportunities to increase partner engagement
  • Maintain and update partner data in the CRM system, ensuring accurate reporting on relationship performance and growth
  • Develop creative and customized solutions to enhance partner marketing and engagement efforts
Requirements
  • Bachelor’s degree in Business, Marketing, or a related field
  • 0–2 years of experience in Relationship Management, Business Development, or Client Success
  • Native Arabic speaker with fluency in English
  • Familiarity with CRM systems, basic data analytics, and proficiency in Microsoft Excel
  • Strong communication, active listening, and negotiation skills
  • Exceptional organizational skills with the ability to manage multiple tasks and meet deadlines

We are excited to welcome a motivated and detail-oriented Relationship Management Officer to help drive partner success and amplify Unipal’s impact across industries.

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Relationship Management - Riyadh, KSA

Riyadh, Riyadh Unipal, Inc.

Posted 7 days ago

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Job Description

Overview

We are seeking a proactive and relationship-driven Relationship Management Specialist to join our team. In this role, you will be at the heart of building and maintaining long-term partnerships that drive mutual growth for Unipal and its partners. By understanding partner needs and delivering tailored solutions, you will play a key role in enhancing value, fostering engagement, and ensuring sustained success.

Key Responsibilities
  • Build and maintain strong, long-term partnerships with clients across diverse industries.
  • Communicate Unipal’s value proposition effectively, identifying opportunities for mutual growth.
  • Take ownership of partner relationships, proactively resolving issues and supporting partner growth.
  • Identify and execute upselling and cross-selling opportunities to increase partner engagement.
  • Maintain and update partner data in the CRM system, ensuring accurate reporting on relationship performance and growth.
  • Develop creative and customized solutions to enhance partner marketing and engagement efforts.
Requirements
  • Bachelor’s degree in Business, Marketing, or a related field.
  • 0–2 years of experience in Relationship Management, Business Development, or Client Success.
  • Native Arabic speaker with fluency in English.
  • Familiarity with CRM systems, basic data analytics, and proficiency in Microsoft Excel.
  • Strong communication, active listening, and negotiation skills.
  • Exceptional organizational skills with the ability to manage multiple tasks and meet deadlines.

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Client Relationship Management - Specialist

Marsh & McLennan Companies, Inc.

Posted today

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Job Description

Client Relationship Management - Specialist

**Company**:
Marsh

**Description**:
Serves as the project manager for the account team on large initiatives or complex accounts, implements action plans, monitors progress, assures service meets or exceeds expectations and protects the Firm from Errors & Omissions.

Conducts research on various markets or industries as designated to find resources on new growth areas and trends for expansion for internal use to identify growth opportunities.

Conducts and refines data analyses to support proposal creation and account-facing presentations.

Addresses escalated issues and concerns in a timely and effective manner, helps manage expectations, mitigate relationship risks and applies judgement as to when to escalate major issues to senior level colleagues ensuring compliance.

Offers technical and transactional support for complex or high-priority relationships when needed to ensure relationship satisfaction and facilitate a mutual internal and external understanding.

Develops strong relationships with professional counterparts at client organizations.

Attends and participates in industry events and conferences to build up a strong professional network, maintain proximity to the relevant market and represent the Company.

Job ID R_
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Assistant Manager - Supplier Relationship Management

Riyadh, Riyadh Qiddiya | القدية

Posted 4 days ago

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Job Description

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The organization is a flagship giga project under Saudi Arabia's Vision 2030 initiative, aiming to create a world-class entertainment, cultural and lifestyle destination. As a multibillion-dollar project, it will encompass vast infrastructure development, hospitality, retail and service sectors, which requires effective and large scale management of supplier relationships and supply chain risks.

The Assistant Manager - SRM will support the implementation of the organization's SRM strategic and operational agenda. This comprises finding and meeting strategic suppliers and partners. As well as onboarding suppliers, ensuring complete and up-to-date documentation, acting as the organization's point-of-contact to the suppliers, providing internal stakeholders with intelligence available on registered suppliers, and tracking supplier performance metrics across all projects within the organization.

Key Responsibilities :

  • Supplier Relationship Management:
  • Build and maintain strong relationships with key suppliers to ensure alignment with business objectives and service-level expectations
  • Scout the market to find reputable partners for key bids and tenders
  • Support the SRM Manager and Director in organization and meetings with key suppliers
  • Serve as the primary point of contact for assigned suppliers, ensuring effective communication and timely issue resolution
  • Monitor supplier performance through KPIs (e.g., quality, delivery, compliance) and drive continuous improvement initiatives
  • Collaborate with internal stakeholders to align supplier capabilities with business needs and project goals
  • Conduct regular supplier evaluations and risk assessments to identify concerns and recommend mitigation strategies
  • Coordinate with cross-functional teams to support seamless project execution
  • Ensure adherence to procurement policies, ethical standards, and sustainability goals
  • Maintain accurate and current supplier records and documentation
  • Conduct market research to identify and evaluate potential new vendors
  • Supplier Performance Metrics Oversight:
  • Conduct detailed performance analyses to measure supplier outputs against key performance indicators (KPIs), including quality, delivery timelines, cost efficiency, and compliance
  • Support the development and delivery of supplier performance reports, highlighting trends, risks, and opportunities for continuous improvement
  • Participate in regular supplier performance reviews and audits to ensure adherence to contractual obligations and established service standards
  • Team Management, Learning & Development
  • Oversee and mentor junior team members, providing guidance and support to encourage professional development and knowledge-sharing
  • Promote a collaborative, inclusive, and performance-driven culture within the Supplier Relationship Management (SRM) team
  • Contribute to capability building by supporting training initiatives and fostering continuous learning across the function

Requirements

  • 6+ years of experience in vendor management, procurement, or supply chain operations
  • Bachelor's degree in Supply Chain Management, Business Administration, or a related field
  • Preferred: Certified Professional in Supply Management (CPSM), Certified Supply Chain Professional (CSCP), Certified Purchasing Manager (CPM)
  • Experience with KSA regulatory requirements
  • Strong analytical skills with the ability to identify and address risks effectively
  • Proven track record of managing supplier relationships and improving supplier performance
  • Fluency in English is required, with proficiency in Arabic highly desirable
  • Understanding of the local cultural and business landscape in Saudi Arabia through work experience in the region preferred

Seniority level
  • Seniority level Associate
Employment type
  • Employment type Full-time
Job function
  • Job function Other
  • Industries IT Services and IT Consulting

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Contract Associate Manager - Contract and Procurement Management NRR 3732 Senior Manager - Strategic Procurement (CORS3833) Program Manager - Sales & Operations Planning, Supply Chain Manager of Supply Chain and Logistics - Market & Technology Intelligence Assistant Manager - Technology Procurement

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Senior Manager - FI Relationship Management

Riyadh, Riyadh D360 Bank

Posted 9 days ago

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Job Description

Senior Manager - FI Relationship Management

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The role is responsible for profitability and accountability for growing revenue through relationship management and retention of accounts with the corresponding banks and financial institutions, in line with regulatory requirements, SLAs, and other internal guidelines. The incumbent will liaise the execution of new account transitions, and support existing account management, in close coordination with the respective internal stakeholders.

Responsibilities
  • Ability to build the department policy, procedures, and account opening plus portfolio.
  • Manage business development activities including new accounts.
  • Manage the onboarding of new FI clients and have the capability to build and manage portfolios.
  • Execute analysis of creditworthiness and recommend appropriate credit limits.
  • Build customer relationships to enhance the Bank's income and account profitability.
  • Assist the bank in gaining market share for loans & deposits in the targeted market segment.
  • Assure to follow the rules and regulations when submitting credit proposals.
  • Work closely with other departments of the Bank to achieve the common objective of the Bank.
  • Enhance the Bank's profitability via cross-selling activities.
  • Manage assigned FI Products such as but not limited to LG, LC, and syndicated loans.
  • Adhere and comply with the bank’s internal applicable policies and procedures and governing regulations issued by concerned authorities.
Qualifications

Preferred Qualifications

  • A tertiary-level qualification from an internationally / regionally recognized institution.

Years & Nature of Experience

  • Recommended to have 5 to 7 years of equivalent experience where required competencies and experience have been demonstrated
  • A specialist individual contributor or a team lead who has managed and delivered projects
  • Has team or technical supervision skills
  • Demonstrated expertise and experience with complex technical activities
  • Has worked with more senior staff and dealt with complex issues, larger clients, accounts, projects, or internal relationships.
  • Treasury or investment banking background is a plus.
Technical Competencies
  • Analytics and upselling techniques
  • Negotiations skills
  • Client management
  • Financial literacy
Behavioral Competencies
  • Communication
  • Collaboration
  • Problem Solving
  • Interpersonal Skills
About Us

D360 Bank is a shariah-compliant digital bank that aims to provide the best financial experience in the Kingdom. Our Vision: To reinvent finance through innovation & technology making it convenient, accessible & fair to all.

About The Team

Unleash your prowess as a member of the D360 Bank Treasury team, where you will embark on a captivating journey of shaping our financial destiny. Harness your strategic acumen to safeguard our formidable financial stance, while deftly navigating the labyrinth of investment choices. Through meticulous planning, insightful counsel, and tactical execution, you will orchestrate financial strategies that harmonize with our corporate objectives and fiscal responsibilities. As a custodian of our financial assets and liabilities, you will master the art of liquidity management, deftly seizing market opportunities to unlock the full potential of profitability. Prepare to embark on a thrilling adventure where your financial acumen and innovative thinking will propel us to new heights of prosperity.

Seniority level : Mid-Senior level

Employment type : Full-time

Job function : Sales and Business Development

Industries : Banking

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Manager, Stakeholder Management

JASARA PMC

Posted 7 days ago

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Job Description

Overview

Jasara is seeking a proactive and experienced Manager of Stakeholder Management to join our team on a high-profile confidential project.

In this role, you will be responsible for developing and executing stakeholder engagement strategies that foster strong relationships with all key stakeholders involved in our projects. Your primary focus will be to ensure that stakeholder needs, expectations, and concerns are effectively addressed throughout the project lifecycle, ultimately supporting Jasara's mission to deliver exceptional project management and service.

Responsibilities
  • Develop and implement stakeholder engagement plans that align with project goals.
  • Identify and prioritize key stakeholders, and assess their needs and concerns.
  • Build and maintain strong relationships with clients, government agencies, community members, and other relevant parties.
  • Organize and facilitate meetings, workshops, and consultations with stakeholders to ensure effective communication and feedback.
  • Monitor and analyze stakeholder satisfaction and address any issues or concerns promptly.
  • Collaborate with cross-functional teams to integrate stakeholder feedback into project plans and deliverables.
  • Prepare reports and presentations for management on stakeholder engagement activities and outcomes.

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Manager, Stakeholder Management

Riyadh, Riyadh Jasara Program Management Company

Posted 10 days ago

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Job Description

Overview

Jasara is seeking a proactive and experienced Manager of Stakeholder Management to join our team on a high-profile confidential project. In this role, you will be responsible for developing and executing stakeholder engagement strategies that foster strong relationships with all key stakeholders involved in our projects. Your primary focus will be to ensure that stakeholder needs, expectations, and concerns are effectively addressed throughout the project lifecycle, ultimately supporting Jasara's mission to deliver exceptional project management and service.



Key Responsibilities

  • Develop and implement stakeholder engagement plans that align with project goals

  • Identify and prioritize key stakeholders, and assess their needs and concerns

  • Build and maintain strong relationships with clients, government agencies, community members, and other relevant parties

  • Organize and facilitate meetings, workshops, and consultations with stakeholders to ensure effective communication and feedback

  • Monitor and analyze stakeholder satisfaction and address any issues or concerns promptly

  • Collaborate with cross-functional teams to integrate stakeholder feedback into project plans and deliverables

  • Prepare reports and presentations for management on stakeholder engagement activities and outcomes



Requirements

  • Bachelor's degree in Communication, Public Relations, Business Administration, or a related field

  • 12+ years of experience in stakeholder management or community engagement within the engineering, construction or real estate development sectors

  • Strong knowledge of stakeholder engagement best practices and methodologies

  • Excellent communication, interpersonal, and relationship-building skills

  • Strong organizational and project management skills, with the ability to manage multiple priorities

  • Analytical thinking and problem-solving abilities

  • Advanced level communication in Arabic & English required



Seniority level

  • Mid-Senior level



Employment type

  • Full-time



Job function

  • Other



Industries

  • IT Services and IT Consulting

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