84 Stakeholder Engagement jobs in Saudi Arabia

Overview

We are seeking a proactive and relationship-driven Relationship Management Specialist to join our team. In this role, you will be at the heart of building and maintaining long-term partnerships that drive mutual growth for Unipal and its partners. By understanding partner needs and delivering tailored solutions, you will play a key role in enhancing value, fostering engagement, and ensuring sustained success.

Key Responsibilities

• Build and maintain strong, long-term partnerships with clients across diverse industries.
• Communicate Unipal’s value proposition effectively, identifying opportunities for mutual growth.
• Take ownership of partner relationships, proactively resolving issues and supporting partner growth.
• Identify and execute upselling and cross-selling opportunities to increase partner engagement.
• Maintain and update partner data in the CRM system, ensuring accurate reporting on relationship performance and growth.
• Develop creative and customized solutions to enhance partner marketing and engagement efforts.

Requirements

• Bachelor’s degree in Business, Marketing, or a related field.
• 0–2 years of experience in Relationship Management, Business Development, or Client Success.
• Native Arabic speaker with fluency in English.
• Familiarity with CRM systems, basic data analytics, and proficiency in Microsoft Excel.
• Strong communication, active listening, and negotiation skills.
• Exceptional organizational skills with the ability to manage multiple tasks and meet deadlines.

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Responsible for supervising planning activities for the Customer Contact Center for Hospital’s by assisting in developing strategic plans and budgets, monitoring the financial performance of the Business Unit, planning for launching new services in order to ensure smooth functioning of the Customer contact center. Carry out his duties in accordance with the stipulated business policies and procedures.

**Essential Responsibilities and Duties**:
1.Participates in the development and implementation of the Planning & Performance plans, in line with the corporate vision values & objectives.
2.Directs and manages the Planning Section mandates, providing leadership and facilitating work processes in order to achieve high performance standards.
3.Interprets and implements change management in the department by providing guidance and support, necessary for continuous improvement.
4.Ensures compliance with organizational policies, procedures and quality standards for better functioning of the Customer contact centre.
5.Ensures that the strategy of the Customer contact centres General Directorate is cascaded to all the stake holder departments who work collaboratively with the Customer contact centre and develops policies and procedures for the Section to drive the achievement of the desired objectives
6.Sets and follows up on the set targets and KPIs for the Customer contact centre General Directorate.
7.Coordinates with all the Internal & External departments to introduce change management requirements (change in customer journey, identification of automation of services etc.) as a when they are identified for new services, newer department launches introduced by the HOSPITAL management and creates plans for customer contact centre to launch these new services.
8.Coordinates with the Director to develop the overall strategic plans for the Customer contact centre General Directorate.
9.Keeps a check on the studying the volume pattern & proactively communicates with the program director for resource planning requirements as and when required.
10.Identify new requirements for Customer contact centre Operation. Design case studies / Cost to benefit metrics
11.Liaise between Business operations & IT to collect functional requirements from operations and dissipate to IT. Conduct Capability Validity and testing as and when needed. Continuous evaluation of existing / new technology to drive business re-engineering / transformation
12.Follows all Hospital’s related Policies and Procedures.
13.Participates in self and others' education, training and development, as applicable.
14.Performs other related duties as assigned.

**Education**:
Bachelor’s, in Administration, Management, Communication, Public Relation or related discipline is required.

**Experience Required**:
Three (3) years of related experience with Bachelor’s is required.

**Other Requirements(Certificates)**:
Saudi National Only.

Client Relationship Management - Specialist

**Company**:
Marsh

**Description**:
Serves as the project manager for the account team on large initiatives or complex accounts, implements action plans, monitors progress, assures service meets or exceeds expectations and protects the Firm from Errors & Omissions.

Conducts research on various markets or industries as designated to find resources on new growth areas and trends for expansion for internal use to identify growth opportunities.

Conducts and refines data analyses to support proposal creation and account-facing presentations.

Addresses escalated issues and concerns in a timely and effective manner, helps manage expectations, mitigate relationship risks and applies judgement as to when to escalate major issues to senior level colleagues ensuring compliance.

Offers technical and transactional support for complex or high-priority relationships when needed to ensure relationship satisfaction and facilitate a mutual internal and external understanding.

Develops strong relationships with professional counterparts at client organizations.

Attends and participates in industry events and conferences to build up a strong professional network, maintain proximity to the relevant market and represent the Company.

Job ID R_

Client Relationship Management - Specialist

**Company**:
Marsh

**Description**:
Serves as the project manager for the account team on large initiatives or complex accounts, implements action plans, monitors progress, assures service meets or exceeds expectations and protects the Firm from Errors & Omissions.

Conducts research on various markets or industries as designated to find resources on new growth areas and trends for expansion for internal use to identify growth opportunities.

Conducts and refines data analyses to support proposal creation and account-facing presentations.

Addresses escalated issues and concerns in a timely and effective manner, helps manage expectations, mitigate relationship risks and applies judgement as to when to escalate major issues to senior level colleagues ensuring compliance.

Offers technical and transactional support for complex or high-priority relationships when needed to ensure relationship satisfaction and facilitate a mutual internal and external understanding.

Develops strong relationships with professional counterparts at client organizations.

Attends and participates in industry events and conferences to build up a strong professional network, maintain proximity to the relevant market and represent the Company.

Job ID R_

Senior Manager - FI Relationship Management

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The role is responsible for profitability and accountability for growing revenue through relationship management and retention of accounts with the corresponding banks and financial institutions, in line with regulatory requirements, SLAs, and other internal guidelines. The incumbent will liaise the execution of new account transitions, and support existing account management, in close coordination with the respective internal stakeholders.

Responsibilities

• Ability to build the department policy, procedures, and account opening plus portfolio.
• Manage business development activities including new accounts.
• Manage the onboarding of new FI clients and have the capability to build and manage portfolios.
• Execute analysis of creditworthiness and recommend appropriate credit limits.
• Build customer relationships to enhance the Bank's income and account profitability.
• Assist the bank in gaining market share for loans & deposits in the targeted market segment.
• Assure to follow the rules and regulations when submitting credit proposals.
• Work closely with other departments of the Bank to achieve the common objective of the Bank.
• Enhance the Bank's profitability via cross-selling activities.
• Manage assigned FI Products such as but not limited to LG, LC, and syndicated loans.
• Adhere and comply with the bank’s internal applicable policies and procedures and governing regulations issued by concerned authorities.

Qualifications

Preferred Qualifications

• A tertiary-level qualification from an internationally / regionally recognized institution.

Years & Nature of Experience

• Recommended to have 5 to 7 years of equivalent experience where required competencies and experience have been demonstrated
• A specialist individual contributor or a team lead who has managed and delivered projects
• Has team or technical supervision skills
• Demonstrated expertise and experience with complex technical activities
• Has worked with more senior staff and dealt with complex issues, larger clients, accounts, projects, or internal relationships.
• Treasury or investment banking background is a plus.

Technical Competencies

• Analytics and upselling techniques
• Negotiations skills
• Client management
• Financial literacy

Behavioral Competencies

• Communication
• Collaboration
• Problem Solving
• Interpersonal Skills

About Us

D360 Bank is a shariah-compliant digital bank that aims to provide the best financial experience in the Kingdom. Our Vision: To reinvent finance through innovation & technology making it convenient, accessible & fair to all.

About The Team

Unleash your prowess as a member of the D360 Bank Treasury team, where you will embark on a captivating journey of shaping our financial destiny. Harness your strategic acumen to safeguard our formidable financial stance, while deftly navigating the labyrinth of investment choices. Through meticulous planning, insightful counsel, and tactical execution, you will orchestrate financial strategies that harmonize with our corporate objectives and fiscal responsibilities. As a custodian of our financial assets and liabilities, you will master the art of liquidity management, deftly seizing market opportunities to unlock the full potential of profitability. Prepare to embark on a thrilling adventure where your financial acumen and innovative thinking will propel us to new heights of prosperity.

Seniority level : Mid-Senior level

Employment type : Full-time

Job function : Sales and Business Development

Industries : Banking

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The organization is a flagship giga project under Saudi Arabia’s Vision 2030 initiative, aiming to create a world-class entertainment, cultural and lifestyle destination. As a multibillion-dollar project, it will encompass vast infrastructure development, hospitality, retail and service sectors, which requires effective and large scale management of supplier relationships and supply chain risks.

The Assistant Manager – SRM will support the implementation of the organization’s SRM strategic and operational agenda. This comprises finding and meeting strategic suppliers and partners. As well as onboarding suppliers, ensuring complete and up-to-date documentation, acting as the organization’s point-of-contact to the suppliers, providing internal stakeholders with intelligence available on registered suppliers, and tracking supplier performance metrics across all projects within the organization.

Key Responsibilities :

1. Supplier Relationship Management:

·Build and maintain strong relationships with key suppliers to ensure alignment with business objectives and service-level expectations.

·Scout the market to find reputable partners for key bids and tenders.

·Support the SRM Manager and Director in organization and meetings with key suppliers.

·Serve as the primary point of contact for assigned suppliers, ensuring effective communication and timely issue resolution.

·Monitor supplier performance through KPIs (e.g., quality, delivery, compliance) and drive continuous improvement initiatives.

·Collaborate with internal stakeholders to align supplier capabilities with business needs and project goals.

·Conduct regular supplier evaluations and risk assessments to identify concerns and recommend mitigation strategies.

·Coordinate with cross-functional teams to support seamless project execution.

·Ensure adherence to procurement policies, ethical standards, and sustainability goals.

·Maintain accurate and current supplier records and documentation.

·Conduct market research to identify and evaluate potential new vendors

2. Supplier Performance Metrics Oversight:

·Conduct detailed performance analyses to measure supplier outputs against key performance indicators (KPIs), including quality, delivery timelines, cost efficiency, and compliance.

·Support the development and delivery of supplier performance reports, highlighting trends, risks, and opportunities for continuous improvement.

·Participate in regular supplier performance reviews and audits to ensure adherence to contractual obligations and established service standards.

3. Team Management, Learning & Development

·Oversee and mentor junior team members, providing guidance and support to encourage professional development and knowledge-sharing.

·Promote a collaborative, inclusive, and performance-driven culture within the Supplier Relationship Management (SRM) team.

·Contribute to capability building by supporting training initiatives and fostering continuous learning across the function.

• 6+ years of experience in vendor management, procurement, or supply chain operations.
• Bachelor’s degree in Supply Chain Management, Business Administration, or a related field
• Preferred: Certified Professional in Supply Management (CPSM), Certified Supply Chain Professional (CSCP), Certified Purchasing Manager (CPM)
• Experience with KSA regulatory requirements.
• Strong analytical skills with the ability to identify and address risks effectively.
• Proven track record of managing supplier relationships and improving supplier performance
• Fluency in English is required, with proficiency in Arabic highly desirable.
• Understanding of the local cultural and business landscape in Saudi Arabia through work experience in the region preferred.

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The organization is a flagship giga project under Saudi Arabia's Vision 2030 initiative, aiming to create a world-class entertainment, cultural and lifestyle destination. As a multibillion-dollar project, it will encompass vast infrastructure development, hospitality, retail and service sectors, which requires effective and large scale management of supplier relationships and supply chain risks.

The Assistant Manager - SRM will support the implementation of the organization's SRM strategic and operational agenda. This comprises finding and meeting strategic suppliers and partners. As well as onboarding suppliers, ensuring complete and up-to-date documentation, acting as the organization's point-of-contact to the suppliers, providing internal stakeholders with intelligence available on registered suppliers, and tracking supplier performance metrics across all projects within the organization.

Key Responsibilities :

• Supplier Relationship Management:
• Build and maintain strong relationships with key suppliers to ensure alignment with business objectives and service-level expectations
• Scout the market to find reputable partners for key bids and tenders
• Support the SRM Manager and Director in organization and meetings with key suppliers
• Serve as the primary point of contact for assigned suppliers, ensuring effective communication and timely issue resolution
• Monitor supplier performance through KPIs (e.g., quality, delivery, compliance) and drive continuous improvement initiatives
• Collaborate with internal stakeholders to align supplier capabilities with business needs and project goals
• Conduct regular supplier evaluations and risk assessments to identify concerns and recommend mitigation strategies
• Coordinate with cross-functional teams to support seamless project execution
• Ensure adherence to procurement policies, ethical standards, and sustainability goals
• Maintain accurate and current supplier records and documentation
• Conduct market research to identify and evaluate potential new vendors
• Supplier Performance Metrics Oversight:
• Conduct detailed performance analyses to measure supplier outputs against key performance indicators (KPIs), including quality, delivery timelines, cost efficiency, and compliance
• Support the development and delivery of supplier performance reports, highlighting trends, risks, and opportunities for continuous improvement
• Participate in regular supplier performance reviews and audits to ensure adherence to contractual obligations and established service standards
• Team Management, Learning & Development
• Oversee and mentor junior team members, providing guidance and support to encourage professional development and knowledge-sharing
• Promote a collaborative, inclusive, and performance-driven culture within the Supplier Relationship Management (SRM) team
• Contribute to capability building by supporting training initiatives and fostering continuous learning across the function
  
  

Requirements

• 6+ years of experience in vendor management, procurement, or supply chain operations
• Bachelor's degree in Supply Chain Management, Business Administration, or a related field
• Preferred: Certified Professional in Supply Management (CPSM), Certified Supply Chain Professional (CSCP), Certified Purchasing Manager (CPM)
• Experience with KSA regulatory requirements
• Strong analytical skills with the ability to identify and address risks effectively
• Proven track record of managing supplier relationships and improving supplier performance
• Fluency in English is required, with proficiency in Arabic highly desirable
• Understanding of the local cultural and business landscape in Saudi Arabia through work experience in the region preferred

Seniority level

• Seniority level Associate

Employment type

• Employment type Full-time

Job function

• Job function Other
• Industries IT Services and IT Consulting

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Contract Associate Manager - Contract and Procurement Management NRR 3732 Senior Manager - Strategic Procurement (CORS3833) Program Manager - Sales & Operations Planning, Supply Chain Manager of Supply Chain and Logistics - Market & Technology Intelligence Assistant Manager - Technology Procurement

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JOB PURPOSE

This role is responsible for developing and driving the implementation of ITFC’s strategies for trade financing for the private sector in the designated region. The private sector covers the Financial Institutions and Corporates. This role is intended to manage client relationships first-hand and oversee the end-to-end implementation of the investment process under the guidance and supervision of the Division Manager. This includes identifying prospective clients, evaluating their associated risks and structuring deals for trade finance products in line with available product offerings. This role is responsible for ensuring adherence to ITFC’s risk guidelines, policies and procedures and is responsible to cover the Southeast Asia region.

KEY RESPONSIBILITIES

Core Responsibilities
- Relationship and Portfolio Management_
- Origination (Business Development): _
- Initiate the process of ITFC’s intervention (trade finance and development) in any designated market, including country/regional review and market review as per ITFC’s business plans and objectives and in line with the rules and regulations guiding ITFC’s operations.
- Liaise with prospective clientele to build awareness around the nature of Islamic Trade Finance products offered by ITFC (such as Murabaha) and various mode of financing provided (Import financing, export financing, LC Confirmation, working capital solutions including structured trade commodity transactions etc).
- Source and assess opportunities, identify bankable prospects in the private sector in target regions, grow and develop new/existing business relationships_. _Act as the main focal point for the client relationship throughout the deal cycle, from deal generation to deal closure.
- Receive and follow-up on financing requests from prospective clientele (financial institutions and corporates) on the emerging needs and requirements.

Structuring and Negotiation:

- Build an understanding of the existing/prospective client needs, structuring the transactions and drafting of Term Sheets in line with the relevant guidelines of ITFC.
- Conduct due diligence on prospective deals by evaluating the associated risks in a robust manner to validate the client’s financial standing and risk exposure. Negotiating and closing the proposed Term Sheet in line with the relevant guidelines at ITFC.

Deal Execution:

- Preparation Credit Memorandum and clarifying the terms and conditions for the provision of Trade Finance instruments.
- Conduct a thorough risk evaluation to identify the potential risk factors and incorporate mitigating clauses in the Credit Memorandum
- Contribute to the presentation of prospective deals in the Credit Committee meetings at ITFC and working to secure approval for implementation. After approval, work towards the legal documentation and disbursement of the financing in a timely manner. Coordinating all communications between the clients and other internal stakeholders within ITFC.

Portfolio Management:

- Monitor the transactional approvals are executed accordingly and conduct weekly/monthly call reports for timely disbursement and repayment.
- Schedule and coordinate follow up actions with clients in the designated region in case of overdues within the stipulated Days Past Due (DPD) in line with ITFC’s guidelines.

Market Intelligence and Strategy
- Develop in-depth understanding of the target countries and sectors which serve as focus areas for ITFC’s export/import financing products. Gaining insight on the economic, political, social and regulatory factors impacting the ease of facilitating international trade across the member countries assigned.
- Develop market intelligence to build an understanding of the predominant players In the Trade Finance market, and their offering across member countries assigned within the designated region.

Integrated Trade Solutions
- Originate leads for ITFC’s Integrated Trade Solution offerings from existing as well as new clientele in the assigned region based on sound understanding the market opportunities and clients stated and unstated needs and requirements.
- Work with the relevant departments to cross-sell for all ITFC’s products and services for financial sustainability and developmental impact.
- Managing Regional Presence_
- Provide input to devise country specific and regional strategies for effective penetration and lead generation in the designated region for ITFC’s Trade Solutions offering.
- Ensure visibility for ITFC’s activities are maximized with internal and external stakeholders to support the ITFC brand awareness and trade finance business.
- Represent and participating in International trade conferences.
- Maintain relationships with clients in the designated region and overseeing the upstream investment process in order to ensure seamless implementation.
- Manage assigned local offices and support ITFC employees assigned to the respective local office, if applicable.

PMO – Subject Matter Expert (SME)

Contract Type: Project-based, 6 months (extendable)

Start Date: Mid-September 2025

About Optimus Fit

Optimus Fit is a specialized human resources and business solutions firm based in Riyadh. We support top-tier organizations in identifying, attracting, and onboarding high-caliber professionals across industries. Our recruitment model is rooted in precision, discretion, and alignment with client strategy, ensuring sustainable talent solutions.

This opportunity is with one of the largest consulting firms in Saudi Arabia , delivering a strategic project for a major government entity . The role represents a unique chance to contribute to national transformation initiatives under Saudi Vision 2030.

Role Overview

We are seeking an experienced Project Management Office (PMO) Subject Matter Expert to join a high-impact government project. The candidate will play a key role in driving project success by leading planning, ensuring quality, managing stakeholders, and providing subject-matter guidance to teams.

Given the sensitivity of the project, detailed scope, deliverables, and timelines will be shared directly by the Project Director during the interview stage.

Key Responsibilities

• Project Leadership & Planning: Own the overall workstream plan, ensuring scope, timelines, and deliverables are aligned with client expectations.
• Client Relationship Management: Act as the primary contact for key stakeholders, facilitate meetings, and manage client satisfaction.
• Quality Assurance: Review team outputs, ensuring deliverables meet the highest standards before client submission.
• Team Guidance: Provide direction to associates and analysts, delegate tasks effectively, and resolve issues proactively.
• Risk & Issue Management: Identify risks, develop mitigation strategies, and escalate issues when required.

Qualifications & Skills

• Education: Bachelor’s degree in Engineering, Business, or related field (Master’s preferred).
• Experience: 7+ years in consulting, project management, or PMO roles, with a proven record of working with government entities, mega projects, or transformation programs.
• Certifications: PMP, PRINCE2, or equivalent project management credentials are an advantage.
• Technical Skills: Advanced proficiency in MS PowerPoint, Excel, and Word; strong reporting and presentation skills.
• Core Competencies:
• Strategic thinking and structured problem-solving.
• Excellent communication and facilitation skills with client-facing experience.
• Ability to lead in ambiguous, complex environments and drive clarity.
• Leadership with demonstrated ability to coach and manage cross-functional teams.

Candidate Profile

• Availability: Immediate joining post-selection.
• Contract: 6-month engagement with possibility of extension, subject to project needs and performance.

Seniority level

• Director

Employment type

• Contract

Job function

• Consulting, Project Management, and Strategy/Planning
• Industries: Business Consulting and Services, Government Administration, and Education Administration Programs

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