116 Showroom Support jobs in Saudi Arabia

We are looking for an experienced Sales Support Manager to lead our "offer-to-order" operations, ensuring efficient support for elevator and escalator project inquiries. This role requires strong technical expertise, leadership skills, and the ability to collaborate with global and local teams.

Key Responsibilities:

• Lead and manage the Sales Support team, ensuring fast and accurate tendering support (technical solutions, quotations, and project documentation).
• Collaborate with global product platforms and local product development teams to deliver competitive and customized solutions.
• Enhance and implement efficient processes, systems, and tools for the offer-to-order cycle.
• Analyze performance metrics (win/lose rates, service levels) and optimize pricing strategies.
• Mentor and train the team, ensuring high competency in handling complex projects.
• Provide product and process training to the regional sales team.
• Build strong market and customer insights to improve tendering success rates.
• Foster a culture of customer-centricity, accountability, and results.

Qualifications & Experience:

• Bachelor’s degree or higher in Mechanical or Electrical Engineering.
• 10+ years of experience in the elevator industry.
• Proven experience in sales, marketing, or tendering support.
• Strong leadership and team management skills.
• Experience in a multi-national or cross-functional environment is preferred.
• Excellent interpersonal and communication skills.
• Fluent in English (Arabic is a plus).
• Strong organizational and strategic planning abilities.
• Willingness to travel within KSA and internationally (to global factories).
• Ability to visit project sites with field teams when required.

Why Join Us?

This role offers a unique opportunity to lead a high-performing team, collaborate globally, and deliver tailored elevator solutions that meet the growing demands of the KSA market.

• Seniority level Mid-Senior level

• Employment type Full-time

• Industries Industrial Machinery Manufacturing

Referrals increase your chances of interviewing at TK Elevator by 2x

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The main objective of this role is to provide administrative support to the Sales and Management team.

Description:
Location: Riyadh
Employment Type: Full-Time
Department: Sales

Duties and Responsibilities
• Provide general admin support to the Account Management team
• CRM data entry and maintaining an accurate calendar
• Maintain telemarketing database, vendor registration, and adhering to database confidentiality
• Market research and database development, i.e., conducting online searches to populate the Company database.
• Research various information required (via telephone, emails, and correspondence as needed)
• Contacts individuals, organizations, sub-contractors/agencies offices as requested by the Management
• Prepare bids and proposals for the sales team as required
• Send appropriate documentation to the project’s clients
• Responsible for procurement processes such as enquiries to suppliers, collect quotations, orders and prepare purchase orders
• Document controlling for all projects, filing and updating of all commercial records
• General office administration and assistance to Managers
• Establish an effective and organized filing system
• Attend meetings as needed or requested and take minutes of the meeting (if requested)
• Make travel arrangements and submit completed paperwork to the Finance Department for processing
• Maintains office supplies inventory by checking stocks and ordering the same with the administration team
• Ensure excellent customer service and attention to detail

Qualifications and Education Requirements
• Must have at least 3 years’ experience in a similar role.
• Strong Communication Skills, with an excellent command of English
• High level of work ethics and commitment to customer satisfaction
• Ability to work individually and in a team environment
• Strong organizational and time-management skills

Preferred Skills
• Proficient in MS Office and Outlook

How to Apply:
Please send your resume to with the position you are applying for in the subject line .

We are looking for an experienced Sales Support Manager to lead our "offer-to-order" operations, ensuring efficient support for elevator and escalator project inquiries. This role requires strong technical expertise, leadership skills, and the ability to collaborate with global and local teams.

Key Responsibilities:

• Lead and manage the Sales Support team, ensuring fast and accurate tendering support (technical solutions, quotations, and project documentation).
• Collaborate with global product platforms and local product development teams to deliver competitive and customized solutions.
• Enhance and implement efficient processes, systems, and tools for the offer-to-order cycle.
• Analyze performance metrics (win/lose rates, service levels) and optimize pricing strategies.
• Mentor and train the team, ensuring high competency in handling complex projects.
• Provide product and process training to the regional sales team.
• Build strong market and customer insights to improve tendering success rates.
• Foster a culture of customer-centricity, accountability, and results.

Qualifications & Experience:

• Bachelor's degree or higher in Mechanical or Electrical Engineering.
• 10+ years of experience in the elevator industry.
• Proven experience in sales, marketing, or tendering support.
• Strong leadership and team management skills.
• Experience in a multi-national or cross-functional environment is preferred.
• Excellent interpersonal and communication skills.
• Fluent in English (Arabic is a plus).
• Strong organizational and strategic planning abilities.
• Willingness to travel within KSA and internationally (to global factories).
• Ability to visit project sites with field teams when required.

Why Join Us?

This role offers a unique opportunity to lead a high-performing team, collaborate globally, and deliver tailored elevator solutions that meet the growing demands of the KSA market.

• Seniority level Mid-Senior level

• Employment type Full-time

• Industries Industrial Machinery Manufacturing

Referrals increase your chances of interviewing at TK Elevator by 2x

Get notified about new Sales Support Manager jobs in Riyadh, Saudi Arabia .

We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

An exciting opportunity is available for a Representative VI, Sales Support, Located in Riyadh.

The Sales Representative is designed to assist the Sales Section Head in all sales-related activities and provide full administrative support to the Sales Department to relieve them of administrative workload, allowing them to focus on sales priorities.

• Assist in the execution and monitoring of the sales activities in an assigned region to achieve the sales targets.
• Issue the Proforma Invoices, Sales Orders, etc., in line with the instructions from the Sales Section Head according to the agreed monthly sales plan.
• Ensure the payments are concluded and verified by instructing agents or customers.
• Advise agents and customers about product information or tentative shipment schedules in response to their queries.

• Respond to customers and agents’ inquiries regarding product information timely and quickly.

• Assist the section head to maintain good business relationships in the market which support the sales performance.
• Carry out any other related Sales Administration tasks and activities as instructed by the Sales team from time to time.

• Update records of Sales orders and related shipment information in the database timely and accurately and present it to the Sales Manager for information.
• Update customer information in the database timely and accurately.
• Update customers about their sales orders status to ensure the shipment will be delivered on time.
• Provide all the information required for product complaint investigation and follow up with the concerned departments to ensure the complaint is finalized within the agreed processing time.

• Coordinate with all related departments like logistics, Customer service, Finance, etc., in order to ensure the timely completion of the end-to-end sales.

• Undergraduate University Degree (Bachelor's Degree) in Related Fields (Finance, Engineering, Supply Chain & Marketing).
• No experience required / fresh undergraduate.

• Communication skills (English and Arabic).
• Good computer skills e.g., MS Office, especially Excel, plus an understanding and skills in SAP related to Sales Administration.

Tasnee employs over 4,000 people in Saudi Arabia, and we value everyone’s contribution in making our business successful. We aim to provide a wide range of career paths and offer everyone the opportunity to broaden their experience, advance, and build a professionally rewarding career as we work together to deliver a strong and sustainable business.

Leverage your experience and join the dynamic team in the Sales Support Manager role at a company that ranks among the world's leading manufacturers and suppliers of smart instrumentation and analyzers, based in Dammam, Saudi Arabia.

• Assist the local sales team and customers by identifying the most technically suitable and cost-effective solutions in the field instrumentation domain.
• Contribute to the preparation of complex technical offers and participate in technical meetings, presentations, and negotiations.
• Ensure proposals are aligned with current market conditions and customer requirements. Recommend appropriate sales channels such as direct sales, consortiums, or channel partners.
• Oversee the validation of commercial, technical, legal, and pricing terms for each proposal.
• Provide ongoing technical support during client interactions, ensuring product/service clarity and confidence.
• Support bid/no-bid analysis and participate in project risk assessments.
• Manage the order-to-cash cycle, including project management responsibilities for assigned projects.
• Administer sales opportunity and pricing tools and drive internal automation initiatives in alignment with organizational guidelines.

We Are Looking For:

• Bachelor’s Degree in Instrumentation, Electrical, or Electronics Engineering.
• Minimum of 8 years in internal sales or sales support roles.
• Proficiency in English; Arabic language skills are a plus.
• Solid knowledge of instrumentation systems and applications.
• Strong communication and relationship-building skills to effectively support and engage with customers.

Leverage your experience and join the dynamic team in the Sales Support Manager role at a company that ranks among the world's leading manufacturers and suppliers of smart instrumentation and analyzers, based in Dammam, Saudi Arabia.

• Assist the local sales team and customers by identifying the most technically suitable and cost-effective solutions in the field instrumentation domain.
• Contribute to the preparation of complex technical offers and participate in technical meetings, presentations, and negotiations.
• Ensure proposals are aligned with current market conditions and customer requirements. Recommend appropriate sales channels such as direct sales, consortiums, or channel partners.
• Oversee the validation of commercial, technical, legal, and pricing terms for each proposal.
• Provide ongoing technical support during client interactions, ensuring product/service clarity and confidence.
• Support bid/no-bid analysis and participate in project risk assessments.
• Manage the order-to-cash cycle, including project management responsibilities for assigned projects.
• Administer sales opportunity and pricing tools and drive internal automation initiatives in alignment with organizational guidelines.

We Are Looking For:

• Bachelor’s Degree in Instrumentation, Electrical, or Electronics Engineering.
• Minimum of 8 years in internal sales or sales support roles.
• Proficiency in English; Arabic language skills are a plus.
• Solid knowledge of instrumentation systems and applications.
• Strong communication and relationship-building skills to effectively support and engage with customers.

About the Role :

SmartPlus is seeking a dedicated Customer Service Specialist to join our dynamic team. The ideal candidate will be passionate about delivering exceptional customer experiences, handling inquiries efficiently, and ensuring client satisfaction across all touchpoints.

Key Responsibilities :

• Respond to and serve our customers through SmartPlus official platforms and websites , as well as official social media channels such as Instagram, TikTok, etc.
• Provide accurate product information, support with order processing, and resolve customer issues effectively.
• Maintain strong product knowledge to guide customers and enhance their overall experience.
• Accurately document customer interactions, feedback, and cases in the CRM system.
• Collaborate with internal teams to ensure timely issue resolution and customer updates.
• Proactively identify opportunities for process improvements to elevate service quality.
• Follow up with customers to confirm resolution, ensure satisfaction, and collect feedback for continuous improvement.

Qualifications :

Requirements