115 Shop Manager jobs in Saudi Arabia

Company Overview

BFL Group is one of the world's leading off-price retailer of fashion and homeware. With headquarters based in United Arab Emirates, we serve over markets across the region and Southeast Asia.

Our goal is to delight customers and entice them back with the promise of exceptional pieces that excite – all at up to 80% off the original retail price for fashion designer brands. Our unique "Treasure Hunt" model ensures there is always something new to explore, desire and discover within our stores. Our customers walk out with new items every time they visit any of our stores.

JOB DESCRIPTION

Role Purpose:

The Shop Manager is responsible for overseeing the day-to-day operations of the store, ensuring that the store meets its sales targets, delivers excellent customer service, and operates efficiently. This role involves leading and managing the store team, maintaining a high standard of store presentation, managing inventory, and ensuring that store processes and policies are followed. The Retail Shop Manager plays a key role in driving business success through effective leadership, operational excellence, and creating a positive shopping experience for customers.

Key responsibilities:

• Store Leadership: Lead, inspire, and develop the store team to deliver excellent customer service and achieve sales and performance targets.
• Customer Service: Create a welcoming and positive shopping experience for all customers, resolving issues quickly and professionally.
• Sales Performance: Drive sales through effective merchandising, team motivation, and implementation of promotional strategies.
• Team Management: Recruit, train, schedule, and evaluate staff performance, fostering a culture of accountability and continuous improvement.
• Operational Oversight: Ensure efficient store operations including cash handling, stock control, visual merchandising, and compliance with company policies.
• Inventory Management: Monitor and manage inventory levels, process deliveries, minimize shrinkage, and maintain accurate stock records.
• Financial Control: Meet sales targets and manage store budgets, including labor costs, stock loss, and other operating expenses.
• Health & Safety: Maintain a clean and safe working environment, ensuring compliance with health and safety legislation.
• Reporting: Provide regular reports on store performance, staff issues, and customer feedback to senior management.

Leading the future in luxury electric and mobility
At Lucid, we set out to introduce the most captivating, luxury electric vehicles that elevate the human experience and transcend the perceived limitations of space, performance, and intelligence. Vehicles that are intuitive, liberating, and designed for the future of mobility.

We plan to lead in this new era of luxury electric by returning to the fundamentals of great design – where every decision we make is in service of the individual and environment. Because when you are no longer bound by convention, you are free to define your own experience.

Come work alongside some of the most accomplished minds in the industry. Beyond providing competitive salaries, we're providing a community for innovators who want to make an immediate and significant impact. If you are driven to create a better, more sustainable future, then this is the right place for you.

Summary
Looking for an experienced and results-oriented individual to join our team as the Body Shop Manager/Sr. Manager. In this role, you will oversee the strategic direction, planning, and execution of the Body shop operations. The successful candidate will provide leadership and guidance to the Body Shop Launch team, ensuring seamless integration into the overall production process, and the successful launch of highly automated BIW operations.

Responsibilities

• Strategic Leadership:

• Provide strategic direction for the overall body shop operations.

• Collaborate with leadership to align body shop goals with organizational objectives.

• Ensure the effective implementation of best practices and continuous improvement initiatives.

• Team Management:

• Supervise and mentor the Body Shop Launch team and associated teams.

• Foster a positive and collaborative work environment.

• Provide guidance on operations prioritization and resource allocation.

• Operational Oversight:

• Monitor the execution of the body shop manufacturing validation plan, emphasizing alignment with ramp-up schedules and plant build restrictions.

• Review and assess the effectiveness of ergonomic reviews and corrective actions in the Body Shop.

• Evaluate the success of Body Shop training and workshop plans.

• Communication and Collaboration:

• Facilitate effective communication between the Body Shop Launch team, cross-functional teams, and other relevant stakeholders.

• Work closely with the Plant Launch Manager to ensure overall new projects alignment.

• Problem Resolution:

• Provide support and guidance to the Body Shop team in addressing challenges and resolving issues.

• Participate in problem resolution teams, ensuring that effective processes are utilized.

• Quality Assurance:

• Oversee the implementation of quality control procedures and standards for body shop operations.

• Collaborate with Quality Systems to ensure quality plans are executed effectively.

• Resource Management:

• Work with the logistics Manager to coordinate and validate the material plan for the Body Shop.

• Assess resource needs and provide support in acquiring additional resources as required.

• Reporting and Analysis:

• Review and analyze reports on the Body Shop's status, providing insights and recommendations.

• Utilize production knowledge to assess major design, tooling, and specification issues, pulling in additional support as needed.

Qualifications

• Bachelor's degree in Engineering, or related field.
• 12+ years of experience in automotive industry at reputable OEMs, with a strong background in BIW operations, high automation level, manufacturing engineering and launch activities.
• Previous experience in a leadership role overseeing body shop operations.
• Proven leadership and managerial skills, with experience overseeing cross-functional teams.
• Strong analytical and problem-solving abilities.
• Excellent communication and interpersonal skills.
• Additional Preferred Qualifications: Master's degree in a relevant field.
• Flexibility in work schedule is required (including evenings and weekends, as needed).

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To all recruitment agencies
:
Lucid Motors
does not
accept agency resumes. Please do not forward resumes to our careers alias or other Lucid Motors employees. Lucid Motors is not responsible for any fees related to unsolicited resumes.

Company Description

Critical Construction Company, established in 2014, is widely recognized for its creativity, innovation, and leadership within the construction industry. The company specializes in Sports Solutions, designing state-of-the-art stadiums and sports facilities, and Elevation Facades that enhance building performance and aesthetics. Critical Construction Company is also renowned for its expertise in General Construction, delivering complex projects with a focus on sustainability, energy efficiency, and futuristic technologies. The company is committed to high-quality execution, timely delivery, and forward-thinking architectural designs.

Role Description

This is a full-time on-site role for a Flower Shop Manager located in Riyadh. The Flower Shop Manager will oversee daily operations of the flower shop, including inventory management, staff supervision, and customer service. Responsibilities also include arranging flowers, managing the shop's finances, ordering supplies, and maintaining a clean and organized store. The manager will ensure high-quality customer experiences and implement marketing strategies to boost sales and maintain the shop's reputation.

Qualifications

• Experience in retail management and customer service
• Skills in floral design and flower arrangement
• Proficiency in inventory management and ordering supplies
• Strong organizational and time management skills
• Excellent communication and interpersonal skills
• Financial management skills, including budgeting and financial reporting
• Ability to work onsite in Riyadh
• Previous experience in the floral industry is a plus
• High school diploma or equivalent required; bachelor's degree in business or related field preferred

Job Description:

We are looking for an experienced Operations Manager to join our team in Saudi Arabia. If you have a passion for coffee, a strong background in F&B operations, and proven leadership skills, we'd love to hear from you

Key Responsibilities:

• Oversee daily operations across existing coffee shop branches, ensuring smooth and efficient service.

• Maintain and enforce high standards of customer service, product quality, and overall guest experience.

• Lead, train, and develop staff to build strong, motivated teams with excellent product knowledge and service skills.

• Monitor inventory, manage supply chain, and ensure cost control across branches.

• Ensure full compliance with health, safety, and hygiene regulations.

• Handle escalated customer feedback and resolve issues professionally.

• Drive sales, manage budgets, and work towards profitability targets.

• Develop and strengthen the brand, ensuring consistency across all locations.

• Identify, research, and evaluate potential new locations for expansion, and oversee the opening of new branches.

• Implement operational strategies and SOPs to support sustainable growth.

Requirements:

• Proven experience as an Operations Manager or Area Manager in the F&B industry (Saudi Arabia or GCC experience preferred).

• Strong knowledge of specialty coffee, brewing techniques, and café operations.

• Excellent leadership, organizational, and team management skills.

• Customer-focused mindset with a professional and approachable attitude.

• Ability to multitask, prioritize, and perform in a fast-paced environment.

• Strong communication skills in English and Arabic.

Job Type: Full-time

Company: Hisham Al Baloushi Group

Reporting to: Group CEO

Key Responsibilities:

• Develop and implement strategic and annual sales management plans for the food distribution and wholesale sector, with oversight of real estate sales when required.

• Lead and manage sales teams (supervisors and representatives) to ensure achievement of monthly and annual sales targets.

• Grow and strengthen the network of existing clients, while expanding the base of active and recurring customers across the Kingdom and beyond.

• Continuously monitor market trends and competitors, proposing effective strategies to increase market share of the Group's products and private labels.

• Negotiate and close strategic contracts with key accounts to secure sustainable growth.

• Prepare and submit accurate performance reports (weekly, monthly, quarterly, and annual) to executive management.

• Oversee pricing strategies, promotional activities, and distribution channels.

• Ensure proper collection of receivables in line with company policies.

• Train, coach, and motivate sales teams to achieve maximum performance.

Qualifications and Experience:

• Proven 7–10 years of solid experience in Sales Management within the FMCG and food distribution sector.

• Demonstrated track record in leading sales teams and consistently achieving monthly and annual targets.

• Strong client network within the food & beverage sector across Saudi Arabia and internationally.

• Fluency in English (written and spoken) is a must.

• Additional experience in real estate sales is a plus.

Skills:

• Strong leadership and team motivation.

• Strategic and operational planning.

• Excellent negotiation and persuasion skills.

• Strong communication skills in Arabic and English.

• Ability to work under pressure and willingness to travel domestically and internationally.

KPIs:

• Achievement of monthly and annual sales targets.

• Growth rate of sales in food products.

• Increase in the number of active and recurring customers.

• Expansion of geographic coverage within the Kingdom.

• Timely and accurate submission of periodic reports.

Job Title: Operations Manager – Coffee Shop

Location: Riyadh, KSA

Company: Blumen Café

About Us:

Blumen Café is a specialty café in Riyadh, known for our premium coffee and delightful sweets. We are looking for a professional and experienced Operations Manager to oversee our daily operations, ensure excellent customer service, and support our continued growth.

Key Responsibilities:

• Supervise and manage daily café operations and staff.
• Recruit, train, and motivate employees.
• Ensure top-quality customer service and satisfaction.
• Manage stock, supplies, and vendor relations.
• Monitor costs, sales, and profitability.
• Enforce health, safety, and hygiene standards.
• Develop strategies to enhance efficiency and sales growth.

Requirements:

• Previous experience in a similar role within a coffee shop, café, or hospitality industry is required.
• Strong leadership, organizational, and problem-solving skills.
• Excellent communication skills in both Arabic and English.
• Ability to work in a fast-paced environment.
• Must be based in Riyadh, KSA.

Benefits:

• Competitive salary package.
• Growth and career development opportunities.
• Staff discounts and performance incentives.

To apply, please send your CV to:

Job Type: Full-time

Job Description

Principal Duties and Responsibilities

1. Develop and execute account management plans for strategic clients, ensuring long-term engagement and satisfaction.
2. Lead the identification and pursuit of high-impact sales opportunities.
3. Drive sales pipeline development, oversee proposal creation, and support contract negotiations with key stakeholders.
4. Represent the company in high-level meetings, investor forums, and industry events.
5. Ensure all sales activities adhere to internal policies, procedures, and regulatory requirements.
6. Conduct in-depth market intelligence and competitor analysis to shape data-driven sales strategies and identify market trends.

Key Accountabilities

1. Carry out daily operations assigned for the department to comply with the company's standards.
2. Prepare timely and accurate department reports to meet the requirements, objectives, and standards of the company and the department.
3. Ensure the satisfaction of internal and external customers to address their needs in a courteous and timely manner.
4. Follow all relevant policies, procedures, and processes in order for the work to be carried out in a controlled and consistent manner.
5. Contribute to the identification of opportunities for continuous improvement of processes and practices, work processes, cost effectiveness, and productivity enhancement.
6. Promote to other employees within the organization the implementation and adherence to policies, procedures, processes, and instructions.
7. Maintain a good and respectful relationship with other colleagues and represent the company in a good image.

Job Requirements

Education and Certifications

• Bachelor Degree in Marketing, Business Administration or similar is required, Master Degree is preferred.
• Professional certifications are preferred

Knowledge and Experience

• 6 + years of experience in sales, business development, or client relationship management

Skills Required

• Presentation skills in Arabic and English
• Communication & Negotiation skills
• Strategic thinking

The Role

We are seeking a dedicated Customer Service Specialist to join a growing investment firm in Riyadh. The ideal candidate will provide exceptional support to clients, ensuring a seamless and professional experience as they navigate investment opportunities and services. Responsibilities: - Respond to client inquiries promptly and professionally via phone, e-mail, and in-person. - Assist clients with account setup, updates, and investment product information. - Resolve customer issues and complaints efficiently, escalating complex cases as necessary. - Maintain accurate records of customer interactions and transactions. - Collaborate with internal teams to improve client experience and service delivery. - Stay updated on company investment products, policies, and industry trends to provide accurate information.

Requirements

• Proven experience in customer service, preferably in the investment or financial sector, within KSA. - You will need to hold a CME-1 certificate. - Strong communication skills in English and Arabic, both verbal and written. - Ability to handle sensitive information with confidentiality. - Bachelor's degree in business, finance, or related field is preferred.

About the company

At Hays, we invest in lifelong partnerships that empower people and businesses to succeed. With over 50 years success under our belts and a workforce of 10,000+ people across 32 countries, weve evolved to put our customers at the heart of everything we do. So much more than a specialist recruitment business, what really sets us apart is our knowledge through scale, deep understanding and our ability to meaningfully innovate for our customers. By providing advice, insights and expertise on issues you face today in the fast-paced world of work, we help you make the right decisions for tomorrow. Offering an unrivalled suite of recruitment and workplace solutions, whether youre looking for whats next in your career, or have a gap to fill, well help you get where you want to go. You can rely on us to deliver today and help you plan for tomorrow.

To ensure customer satisfaction and loyalty by delivering professional service, managing inquiries, maintaining accurate client records, and supporting internal teams through proactive communication and feedback reporting.

Responsibilities:

• Answer incoming phone calls, emails, chats promptly and professionally.
• Receive and process customer inquiries from all marketing channels, including online orders, and ensure they are entered into the CRM system.
• Provide customers with basic product/service information and direct them to the right contact when necessary.
• Maintain a courteous, welcoming, and service-oriented approach in all customer interactions.
• Regularly update and maintain the CRM system with accurate contact details, communication history, and notes.
• Coordinate with relevant internal departments to ensure customer issues are addressed and resolved efficiently.
• Follow up with customers after order delivery to ensure satisfaction and collect feedback.
• Proactively reach out to inactive customers to identify reasons and re-engage them.
• Generate monthly reports on customer activity, feedback, and engagement trends.
• Share insights with the marketing team to support service improvement initiatives.

Qualifications:

• Bachelor's degree in Business, Marketing, or a related field.

• Strong written and verbal communication skills.

• She should have high level of interpersonal and customer handling skills.

• Proficiency in Arabic and English is a strong advantage.

Please send you're your CV to