41 Shift Leader jobs in Saudi Arabia

We’re looking for a skilled and hands-on Engineering Shift Leader to join our team. As part of our IHG family, you’ll oversee daily engineering operations during your shift, ensuring all equipment, systems, and facilities are maintained to the highest safety and operational standards. You’ll guide and support the engineering team, resolve technical issues efficiently, and keep the hotel running smoothly to deliver a seamless guest experience.

Key Responsibilities

Supervise and coordinate engineering team activities during assigned shifts.

Monitor and maintain hotel systems, including electrical, mechanical, plumbing, and HVAC, ensuring minimal downtime.

Respond promptly to guest and operational maintenance requests.

Conduct routine inspections of equipment, systems, and facilities to identify and resolve issues.

Assign tasks and follow up to ensure timely completion and quality standards are met.

Maintain records of maintenance work, inspections, and repairs.

Ensure compliance with all safety regulations and IHG brand standards.

Support training and development of engineering team members.

Coordinate with other departments to address maintenance-related needs effectively.

Key Skills & Experience

Previous experience in an engineering or maintenance supervisory role, preferably in a hotel or hospitality environment.

Strong technical knowledge of hotel systems and equipment.

Leadership skills with the ability to motivate and direct a team.

Problem-solving abilities and attention to detail.

Knowledge of safety regulations and preventive maintenance procedures.

Flexible to work shifts, weekends, and holidays as required.

At IHG, we truly care about people and creating exceptional experiences. When you join us, you become part of a global family dedicated to delivering True Hospitality for Good.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

Job Id: 0GGIl6R4znEM3CvdsXfPXW0JR1w4QCfc6wscsqb9hUDfOeas4144XAHXgTe5Uj2tBQbsdlTmCoQDWrl/ppu0irD63pWI4DbKpH+RutZeIj99hZs8M9UIhS5SkVl5kE76B3r67SpdiAYKO8Cvm/GSLQM=

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1. Monitor customer service agents during rotating shifts at the call center.
2. Provide business guidance and standard processes to agents.
3. Act as the point of contact and respond quickly to service needs during shifts when urgent cases occur.
4. Identify operational or process issues with agents and propose improvement solutions.
5. Monitor operational queues actively and assign resources to ensure SLA compliance.
6. Coach team members and provide feedback to improve performance.
7. Collaborate with and monitor outsourced vendors to drive performance.
8. Responsibilities and task allocations are subject to change based on business needs. This role offers opportunities to optimize operations and collaborate across departments, enhancing problem-solving from multiple perspectives. The department's rapid development stage presents both opportunities and challenges.

Desired Candidate Profile

1. Over 3 years of customer service experience in a relevant industry.
2. Excellent problem analysis and resolution skills, including crisis response and handling.
3. Strong teamwork spirit with excellent team-building and management skills.
4. Foresight, service insight, and professional dedication.

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Hotel: Riyadh - Al Takhassusi (RUHTA), TBD, Al-Takassusi Street

We’re looking for a skilled and hands-on Engineering Shift Leader to join our team. As part of our IHG family, you’ll oversee daily engineering operations during your shift, ensuring all equipment, systems, and facilities are maintained to the highest safety and operational standards. You’ll guide and support the engineering team, resolve technical issues efficiently, and keep the hotel running smoothly to deliver a seamless guest experience.

Key Responsibilities

Supervise and coordinate engineering team activities during assigned shifts.

Monitor and maintain hotel systems, including electrical, mechanical, plumbing, and HVAC, ensuring minimal downtime.

Respond promptly to guest and operational maintenance requests.

Conduct routine inspections of equipment, systems, and facilities to identify and resolve issues.

Assign tasks and follow up to ensure timely completion and quality standards are met.

Maintain records of maintenance work, inspections, and repairs.

Ensure compliance with all safety regulations and IHG brand standards.

Support training and development of engineering team members.

Coordinate with other departments to address maintenance-related needs effectively.

Key Skills & Experience

Previous experience in an engineering or maintenance supervisory role, preferably in a hotel or hospitality environment.

Strong technical knowledge of hotel systems and equipment.

Leadership skills with the ability to motivate and direct a team.

Problem-solving abilities and attention to detail.

Knowledge of safety regulations and preventive maintenance procedures.

Flexible to work shifts, weekends, and holidays as required.

At IHG, we truly care about people and creating exceptional experiences. When you join us, you become part of a global family dedicated to delivering True Hospitality for Good.

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Join to apply for the Engineering Shift Leader role at IHG Hotels & Resorts

Join to apply for the Engineering Shift Leader role at IHG Hotels & Resorts

We’re looking for a skilled and hands-on Engineering Shift Leader to join our team. As part of our IHG family, you’ll oversee daily engineering operations during your shift, ensuring all equipment, systems, and facilities are maintained to the highest safety and operational standards. You’ll guide and support the engineering team, resolve technical issues efficiently, and keep the hotel running smoothly to deliver a seamless guest experience.

Key Responsibilities

Supervise and coordinate engineering team activities during assigned shifts.

Monitor and maintain hotel systems, including electrical, mechanical, plumbing, and HVAC, ensuring minimal downtime.

Respond promptly to guest and operational maintenance requests.

Conduct routine inspections of equipment, systems, and facilities to identify and resolve issues.

Assign tasks and follow up to ensure timely completion and quality standards are met.

Maintain records of maintenance work, inspections, and repairs.

Ensure compliance with all safety regulations and IHG brand standards.

Support training and development of engineering team members.

Coordinate with other departments to address maintenance-related needs effectively.

Key Skills & Experience

Previous experience in an engineering or maintenance supervisory role, preferably in a hotel or hospitality environment.

Strong technical knowledge of hotel systems and equipment.

Leadership skills with the ability to motivate and direct a team.

Problem-solving abilities and attention to detail.

Knowledge of safety regulations and preventive maintenance procedures.

Flexible to work shifts, weekends, and holidays as required.

At IHG, we truly care about people and creating exceptional experiences. When you join us, you become part of a global family dedicated to delivering True Hospitality for Good.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

Seniority level

• Seniority level Mid-Senior level

Employment type

• Employment type Full-time

Job function

• Job function Other
• Industries Hospitality

Referrals increase your chances of interviewing at IHG Hotels & Resorts by 2x

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Join to apply for the Engineering Shift Leader role at Burjline Builders

2 days ago Be among the first 25 applicants

Join to apply for the Engineering Shift Leader role at Burjline Builders

We're looking for a skilled and hands-on Engineering Shift Leader to join our team. As part of our IHG family, you'll oversee daily engineering operations during your shift, ensuring all equipment, systems, and facilities are maintained to the highest safety and operational standards. You'll guide and support the engineering team, resolve technical issues efficiently, and keep the hotel running smoothly to deliver a seamless guest experience.

Key Responsibilities

Supervise and coordinate engineering team activities during assigned shifts.

Monitor and maintain hotel systems, including electrical, mechanical, plumbing, and HVAC, ensuring minimal downtime.

Respond promptly to guest and operational maintenance requests.

Conduct routine inspections of equipment, systems, and facilities to identify and resolve issues.

Assign tasks and follow up to ensure timely completion and quality standards are met.

Maintain records of maintenance work, inspections, and repairs.

Ensure compliance with all safety regulations and IHG brand standards.

Support training and development of engineering team members.

Coordinate with other departments to address maintenance-related needs effectively.

Key Skills & Experience

Previous experience in an engineering or maintenance supervisory role, preferably in a hotel or hospitality environment.

Strong technical knowledge of hotel systems and equipment.

Leadership skills with the ability to motivate and direct a team.

Problem-solving abilities and attention to detail.

Knowledge of safety regulations and preventive maintenance procedures.

Flexible to work shifts, weekends, and holidays as required.

At IHG, we truly care about people and creating exceptional experiences. When you join us, you become part of a global family dedicated to delivering True Hospitality for Good.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

Job Id: 0GGIl6R4znEM3CvdsXfPXW0JR1w4QCfc6wscsqb9hUDfOeas4144XAHXgTe5Uj2tBQbsdlTmCoQDWrl/ppu0irD63pWI4DbKpH+RutZeIj99hZs8M9UIhS5SkVl5kE76B3r67SpdiAYKO8Cvm/GSLQM=

Seniority level

• Seniority level Mid-Senior level

Employment type

• Employment type Full-time

Job function

• Job function Engineering and Information Technology
• Industries Construction

Referrals increase your chances of interviewing at Burjline Builders by 2x

We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

Hotel: Riyadh - Al Takhassusi (RUHTA), TBD, Al-Takassusi Street

We’re looking for a skilled and hands-on Engineering Shift Leader to join our team. As part of our IHG family, you’ll oversee daily engineering operations during your shift, ensuring all equipment, systems, and facilities are maintained to the highest safety and operational standards. You’ll guide and support the engineering team, resolve technical issues efficiently, and keep the hotel running smoothly to deliver a seamless guest experience.

Key Responsibilities

Supervise and coordinate engineering team activities during assigned shifts.

Monitor and maintain hotel systems, including electrical, mechanical, plumbing, and HVAC, ensuring minimal downtime.

Respond promptly to guest and operational maintenance requests.

Conduct routine inspections of equipment, systems, and facilities to identify and resolve issues.

Assign tasks and follow up to ensure timely completion and quality standards are met.

Maintain records of maintenance work, inspections, and repairs.

Ensure compliance with all safety regulations and IHG brand standards.

Support training and development of engineering team members.

Coordinate with other departments to address maintenance-related needs effectively.

Key Skills & Experience

Previous experience in an engineering or maintenance supervisory role, preferably in a hotel or hospitality environment.

Strong technical knowledge of hotel systems and equipment.

Leadership skills with the ability to motivate and direct a team.

Problem-solving abilities and attention to detail.

Knowledge of safety regulations and preventive maintenance procedures.

Flexible to work shifts, weekends, and holidays as required.

At IHG, we truly care about people and creating exceptional experiences. When you join us, you become part of a global family dedicated to delivering True Hospitality for Good.

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**Additional Information**
**Job Number** 25134017
**Job Category** Engineering & Facilities
**Location** Bab Samhan a Luxury Collection Hotel Diriyah, 7628 King Faisal Ibn Abd Al Aziz Road, Diriyah, Riyadh, Saudi Arabia, Saudi Arabia, 13712 VIEW ON MAP
**Schedule** Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Install, maintain, perform preventative maintenance on, and recommend replacement of tools, appliances, and equipment. Calibrate all controls, gauges, meters, etc. Identify, locate, and operate all shut-off valves. Order, mark, and stock parts and supplies as needed. Maintain inventory and purchase orders log. Inspect tools, equipment, or machines. Enter and locate work-related information using computers. Operate power lift. Complete the life safety checklist, including the fire-pump run test and generator run test. Inspect fire sprinkler valves and alarm systems. Assist in development of disaster response protocols. Respond and attend to guest repair requests.
Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report maintenance problems, safety hazards, accidents, or injuries; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional and maintain confidentiality of proprietary information. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, and assist individuals with disabilities. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Speak with others using clear and professional language. Visually inspect tools, equipment, or machines. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight. Stand, sit, or walk for an extended period of time. Move up and down stairs and/or service ramps. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: Technical, Trade, or Vocational School Degree.
Related Work Experience: At least 2 years of related work experience.
Supervisory Experience: At least 2 years of supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand - a collection of Europe's most celebrated and iconic properties - serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler.
From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale - a portal to the destination's cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

We're looking for a skilled and hands-on Engineering Shift Leader to join our team. As part of our IHG family, you'll oversee daily engineering operations during your shift, ensuring all equipment, systems, and facilities are maintained to the highest safety and operational standards. You'll guide and support the engineering team, resolve technical issues efficiently, and keep the hotel running smoothly to deliver a seamless guest experience.
**Key Responsibilities**
Supervise and coordinate engineering team activities during assigned shifts.
Monitor and maintain hotel systems, including electrical, mechanical, plumbing, and HVAC, ensuring minimal downtime.
Respond promptly to guest and operational maintenance requests.
Conduct routine inspections of equipment, systems, and facilities to identify and resolve issues.
Assign tasks and follow up to ensure timely completion and quality standards are met.
Maintain records of maintenance work, inspections, and repairs.
Ensure compliance with all safety regulations and IHG brand standards.
Support training and development of engineering team members.
Coordinate with other departments to address maintenance-related needs effectively.
**Key Skills & Experience**
Previous experience in an engineering or maintenance supervisory role, preferably in a hotel or hospitality environment.
Strong technical knowledge of hotel systems and equipment.
Leadership skills with the ability to motivate and direct a team.
Problem-solving abilities and attention to detail.
Knowledge of safety regulations and preventive maintenance procedures.
Flexible to work shifts, weekends, and holidays as required.
**At IHG, we truly care about people and creating exceptional experiences.** When you join us, you become part of a global family dedicated to delivering True Hospitality for Good.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.

**Job Number** 24059662

**Job Category** Engineering & Facilities

**Location** The Ritz-Carlton Riyadh, AlHada Area, Mekkah Road, Riyadh, Saudi Arabia, Saudi Arabia VIEW ON MAP

**Schedule** Full-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Non-Management

***

Install, maintain, perform preventative maintenance on, and recommend replacement of tools, appliances, and equipment. Calibrate all controls, gauges, meters, etc. Identify, locate, and operate all shut-off valves. Order, mark, and stock parts and supplies as needed. Maintain inventory and purchase orders log. Inspect tools, equipment, or machines. Enter and locate work-related information using computers. Operate power lift.

Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model. Follow all company and safety and security policies and procedures; report maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials. Ensure uniform and personal appearance are clean and professional. Anticipate and address guests’ service needs. Speak with others using clear and professional language and prepare and review written documents accurately and completely. Develop and maintain positive working relationships with others and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards, and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Move, lift, carry, push, pull, and place objects weighing less than or equal to 75 pounds without assistance. Move up and down stairs, service ramps, sloping, uneven, or slippery surfaces, and/or ladders. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Grasp, turn, and manipulate objects of varying size and weight. Stand, sit, or walk for an extended period of time. Perform other reasonable job duties as requested by Supervisors.
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._

At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.

Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.

Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.

In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.