36 Services jobs in Al Dammam

This is a full-time on-site role for a Guest Services Coordinator, located in Al Khobar. The Guest Services Coordinator will be responsible for managing guest inquiries, handling phone communications, performing receptionist duties, and delivering excellent customer service. The role involves daily interaction with guests to ensure high-quality experience and efficient handling of any issues or requests.

Specific Job Responsibilities

• Greeting and Welcoming Guests: Providing a warm and professional welcome to guests upon arrival.
• Serve as the primary point of contact for catering guests and clients, ensuring clear communication and a positive experience throughout all phases of the event.
• Respond promptly to catering inquiries via phone, email, or in person; provide detailed information on menus, pricing, availability, and services.
• Assist with planning and coordinating catering events including menu selection, timelines.
• Collaborate with culinary and event teams to ensure timely preparation and delivery of food and services.
• Maintain accurate and up-to-date records of client preferences, orders, and special requirements.
• Manage catering software systems for scheduling, invoicing, and order tracking. And Collaborate with Accounting & Kitchen to review the invoices up to date.
• Follow up with client’s post-event to gather feedback and ensure satisfaction.
• Responding to Inquiries: Promptly answering guest questions and requests, whether in person, via phone, or email.
• Resolving Issues and Complaints: Efficiently addressing guest complaints and resolving problems.
• Coordination with Other Departments: Working with other departments (e.g., housekeeping, dining, event planning) to fulfill guest needs and requests.
• Providing Information: Giving guests information about services, amenities, and local attractions.
• Maintaining Records: Keeping accurate records of guest interactions and requests.
• Monitoring Guest Satisfaction: Gathering feedback and monitoring guest satisfaction levels.
• Handling Special Requests: Managing special requests and arrangements for guests.
• Supporting New Staff: Contributing to the training of new guest service staff.
• Communicating Effectively: Communicating clearly and effectively with team members, guests, and management.

Qualifications and Skills:

• Bachelor’s degree in hospitality management, Business Administration, or a related field (preferred).
• 2 + years of experience in catering or hospitality management.
• Strong interpersonal and communication skills; excellent phone and email etiquette.
• Excellent organizational and multitasking abilities.
• Detail-oriented with the ability to multitask and work under pressure in a fast-paced environment.
• Exceptional customer service and communication skills.
• Proficiency in inventory management and budgeting.
• Familiarity with food safety regulations and health codes.
• Ability to work in a fast-paced environment and adapt to changing priorities.
• Flexible schedule, including availability on weekends, evenings, and holidays as needed.

Entry level

Full-time

Management and Manufacturing

Hospitality

Arabian Machinery & Heavy Equipment Company (AMHEC) is working in the field of Crane Rental, Heavy Lifting, Transportation, and Heavy Equipment Rental Services since 2008. An impressive beginning in the field of facility management has also started since 2017 in major rig sites in Kingdom in Saudi Arabia for well-known ARAMCO contractors. We have a fleet of more than 200 medium and large sized Heavy Duty Hydraulic Cranes with capacity ranging from 50 tons to 500 tons. Transportation fleet con. Read more

Skills

Excellent organizational skills. Excellent motivational & leadership skills. Excellent analytical and problem-solving skills. Excellent attention to details.

Job Purpose:

The main purpose of the Engineer, Field Services position is to take complete responsibility of assigned section equipment work orders and activities by dismantling, cleaning, inspecting, repairing, assembling and testing.

• Responsible for job allocation and job flow in the assigned functional area including job scheduling and labor allocation for day-to-day operations.
• Dismantle engine assemblies and other equipment including clutches, steering legs, and compressors …etc.
• Clean and inspect spares, highlighting any items that do not meet job requirements.
• Carry out testing and inspection to ensure spares and assemblies meet the standards when needed.
• Fault diagnosis using systematic approach including the use of a PC in with the engine management/control systems.
• Troubleshoot and rectify all assigned section equipment system faults and resolve them efficiently.
• Provides assigned team with an accurate description of breakdown, lead & assist/ guide technicians to maintain the deficiencies.
• Develop projected cost and time estimates of planned maintenance work along with detailed maintenance job plans, work order schedule and job network diagrams.
• Implement the management and coordination of maintenance operations on all equipment in accordance with established maintenance schedules.
• Maintaining statistical reports for historical job execution.
• Inspects and tests assigned equipment on which repairs are performed.
• Regularly report progress on each job.
• Train assigned team when required to improve their productive technical skills.
• Assist his line manager in budget planning and asset procurement.
• Planning/scheduling maintenance by processing work orders via ERP system.
• Provide technical assistance for supporting entire on-site maintenance activities.
• Prepare work packages for every planned maintenance activity.
• Order, receive and supervise required material.
• Ensuring a clean, organized, and tidy workshop.
• Ensure/ monitoring outsourcing work to third parties.
• Check and approve the timesheets of the assigned team and actively monitor the over-time.
• Properly use equipment and handle hazardous materials.
• Plan and execute preventive maintenance for assigned section equipment.
• Ensure that repairs are carried out within the promised delivery time & estimated cost.
• Avoid unnecessary replacement of spare parts.
• Order and follow up parts orders with procurement.
• Supervising all work orders inside and outside the workshop.
• Perform post-test after work/job completion.
• Provide technical support to his team when required.
• Proper utilization of service facilities e.g., equipment, manuals, etc.
• Ensure that proper maintenance is carried out on assigned equipment.
• Performs miscellaneous tasks as assigned by his/her direct manager.

HSE Responsibility:

• Identifies any Health, Safety or Environmental risks and recommends and implements measures and solutions to mitigate these risks.
• Complies with established health and safety guidelines and procedures and ensures the health, safety and welfare of self and others.
• Identifies and reports to management any Health, Safety or Environmental risks and makes suggestions to address these risks and cooperate with his/her supervisor’s instructions.

QHSE Authority:

• Contribute to the QMS: to contribute to the effectiveness of the quality management system (QMS) by implementing processes in accordance with their roles and responsibilities.
• Participate in Training and Apply Competence: to participate in training programs to develop and maintain the necessary competence for their roles, and to apply their competence to perform work activities and contribute to the effectiveness of the QMS.
• Follow Procedures and Control of Production and Service Provision: to follow documented procedures and work instructions relevant to their work.
• Report Changes and Nonconformities: to report any changes in their work environment or processes that could affect the.
• conformity of AMHEC's products or services, report any nonconformities and suggest corrective actions to prevent their recurrence.

Qualification:

• Bachelor’s Degree of Mechanical/Electrical Engineering.
• CMRP is preferred.
• 2-3 years of related Experience.
• Aware of lubricant grades & specifications
• Demonstrated leadership skills and abilities.
• Ability to diagnose mechanical, electrical and hydraulic malfunctions.
• Experienced in planning maintenance work orders, repairs, and services for generators and tower lights.
• Capable of passing on knowledge and skills transfer to Trainees under his supervision, in line with his Department's Traineeship program, or be receptive of being trained in coaching and assessing in the workplace.
• ERP experience (ORACLE is preferred)

Life at Arabian Machinery and Heavy Equipment Company

Overview

We are currently seeking for passionate and dynamic guest focused Front Office professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests. As a Team Leader - Guest Services you are responsible to provide professional and customer focused service to our guests, ensuring their stay will become a memorable experience.

• Extend personal service and attention to all guests, with particular emphasis on Club Rotana and VIP Guests


• Prepare and coordinate the distribution of guest amenities, welcome letters and fruit setups for VIPs and long-stay guests


• Maintain an up to date knowledge of the hotel and local services, supply information and respond to guest queries and promote inter-hotel sales and in-house facilities


• Maintain and update guest history profiles through the Opera guest profile system


• Review and prepare next day’s arrival reports for VIPs and those accorded special status, ensuring that these are highlighted to the management and necessary related functions are activated


• Block rooms ensuring allocation, according to guest expectations, utilizing guest history and communicates with all related departments to create awareness of any special requirements


• Give courtesy calls and complete the daily call log as per established guidelines

Job Title: Senior Services Sales Engineer

Role Purpose: Generate Services Sales for the projects and contribute to profitable growth.

Follow up of customer RFQ (Number of RFQs).

Follow up booking (Value of Orders).

Implement and follow-up customer plan (number of visits).

Follow up with clients where the company installed base exists.

1. Sales activity
   • Manage the customers in a professional manner.
   • Identify and monitor all the related projects and make a close follow-up to maximize realization.
   • Coordinate effectively with Estimation Engineers for speedy submission of Quotations to Customers.
   • Prepare a complete offer in the standard presentation format.
   • Manage and monitor all the incoming enquiries/tenders concerned effectively and provide the best possible response to the customer.
   • Lead negotiation meetings as well as technical evaluation and clarification meetings.
   • Identify the company's installed base and create leads according to equipment condition.
2. Reporting
   • Monitor and target competitors’ activity and make monthly synthesis.
   • Prepare and update the customers and projects profiles and recommend sales plan and strategy to management.
   • Issue effective and timely reporting towards management.
3. Financial
   • Monitor and maintain the target sales and profit as per company goal.
4. Customer Satisfaction
   • Develop and maintain business, establish and develop permanent contacts with major and key customers to promote Eaton Arabia products and equipment.
   • Keep the relation on all levels and phases with customer contacts and showing to resolve any issues during execution phase
5. Operational Excellence
   • Develop and maintain relations and lobbying with consultants and engineering offices.
   • Organize technical meetings and seminars and provide all available technical support to enhance Eaton Arabia awareness and presence in the market.
   • Identify alliance or partnership opportunities for developing business on long-term basis.

• BS Electrical Engineering
• 5~7 years of experience in technical sales, customer service, or engineering support for LV & MV switchgear, MCC.
• Good planning and organizing capabilities with the use of Microsoft Projects Tool.
• Good Leadership and Management skills with Self-Motivation skills.
• Fluent in English and Arabic, both Oral and written.
• Good knowledge in utilizing the PC Excel, Word, PowerPoint, and MS Project.
• Preference in knowing the IEC, ANSI/NEMA standards.

Company: Gulf Air

Division: Operations

Location: Dammam

Department: Ground Operations

Closing Date: 23-Oct-2024

To manage efficient baggage operations at the station and to ensure system and procedures related to baggage claim investigations and settlements are dealt expeditiously with the highest standards.

1. Monitor baggage handling agents to ensure smooth and efficient baggage processing to ensure correct tagging and segregation of baggage at make-up area.
2. Ensure baggage is safeguarded from pilferage or damage.
3. Communicate with network and offline stations by phone, telexes, e-mails, and letters concerning any baggage-related queries.
4. Directly communicate with customers to give updates concerning their baggage-related matters, complaints/claims, and queries.
5. Maintain mishandling files and provide information as requested by Claims and Insurance Department to assist in settling passenger’s claims.
6. Coordinate with Manager Risk Management and Manager Customer Care at GF Head Office for any legal/sensitive baggage issues.

The jobholder must have good education to GCE, equivalent to OND standard.

A general knowledge and understanding of passenger handling.

PC literate.

Minimum 3 to 5 years of experience in Airport handling, Baggage & Ramp handling.

If you meet the criteria and you are enthusiastic about the role, we would welcome your application. To complete the application you would need the following document(s):

Overview

The Associate Patient Services Advisor provides entry-level support for patient services operations under direct supervision. Primary responsibilities include basic data collection, assisting patients with standard inquiries, and facilitating routine logistics to maintain consistent service quality.

• Collect, document, and maintain basic patient information ensuring accuracy and completeness.
• Resolve minor issues directly or escalate more complex queries to the appropriate staff members for timely resolution.
• Handle routine administrative tasks including processing medical information requests from patients, government organizations, and external entities, ensuring compliance with regulations. This also includes managing sick leave approvals, verifying required certificates, and overseeing the release of medical information for patients.

• Bachelor's degree is required; Health-related field is preferred.

Medical terminology training is required; PX certificate is preferred/encouraged.

No prior experience or up to 2 years of related experience in healthcare or a similar field is preferred.

English: Fully Proficient; Arabic: Fully Proficient

• Integrity
• Accountability
• Cybersecurity
• Person-Centered Care

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Sales & Business Specialist – Container & Warehousing Services

Job Overview: Our client is seeking a highly motivated and results-driven Sales & Business Specialist – Logistics, Container & Warehousing Services to join our growing team in Ad Dammam, Saudi Arabia. This full-time role offers an exciting opportunity to contribute to the growth of a leading logistics organization. The specialist will be responsible for driving sales within the logistics and warehousing sector, developing new business, and managing strong client relationships to achieve the company’s revenue targets.

• Develop and execute sales strategies specific to logistics, container, and warehousing services.
• Generate new business opportunities by identifying and prospecting clients in the logistics and supply chain sector.
• Manage and grow relationships with existing clients, ensuring customer satisfaction, retention, and upselling opportunities.
• Conduct market research in logistics and warehousing to identify industry trends, competitor activities, and new opportunities.
• Prepare and deliver customized proposals, negotiate contracts, and close sales deals.
• Collaborate with operations and customer service teams to ensure seamless delivery of logistics and warehousing solutions.
• Monitor sales performance, prepare accurate forecasts, and maintain client records in CRM systems.
• Represent the company at logistics and supply chain industry events, exhibitions, and trade shows.
• Stay updated on regulations, best practices, and innovations in logistics and warehousing.

• Bachelor’s degree in Business Administration, Logistics, Supply Chain, or a related field.
• Minimum 5 years of proven sales experience in logistics, warehousing, or freight forwarding.
• Strong knowledge of logistics, warehousing, container handling, and supply chain solutions.
• Excellent communication, negotiation, and presentation skills.
• Ability to build long-term client partnerships and achieve sales targets.
• Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word).
• Analytical thinker with problem-solving skills and business acumen.
• Self-motivated, target-driven, and capable of working independently or in a team environment.

• Mid-Senior level

• Full-time

• Sales and Business Development

• Construction

Overview

Job Title: Business Development Manager, Polymers Licensing & Services

Department: Business Development

Employment Type: 永久 - 全职

Location: Dammam - Saudi Arabia

At Lummus Technology, innovation thrives, and excellence is a shared pursuit. When you join the Lummus Family, you are empowered to make an impact and be part of a dynamic team that celebrates creativity, encourages professional development, and fosters collaboration.

From our technology portfolio to our global workforce, Lummus is growing at a rapid pace, and we hope that you will grow with us during this exciting time.

• Responsible for sales of technology license, polyolefins catalysts and associated services
• Taking the lead in renewing existing CSAs and TSAs
• Negotiate BEP/license/catalyst supply and technical service agreements as well as CSAs and TSAs related to expansion of existing licensed lines
• Support the development of global commercial and marketing strategies by providing market intelligence
• Promote Lummus Novolen Polymer Technologies and the related catalyst portfolio on a global basis
• Develop and maintain optimal relationship with key personnel of potential clients, and involve senior management where required
• Develop the sales strategy at individual licensees by implementing the relevant product and marketing activities and defining the associated value proposition
• Review and recommend contract terms and conditions with the legal and finance departments, for approval by management
• Accompany prospects to reference plant visits

• Suitable master’s degree, preferably in Chemistry, Chemical Engineering or related field or relevant experience.
• Professional with a technical background in PP/polyolefin catalysts, with a minimum of 10 years of experience in R&D, manufacturing, technology licensing and/or catalyst sales of polyolefins.
• Previous experience in marketing/sales in an international environment
• Petrochemical/polyolefins operations/planning/consulting background is desirable
• Strong leadership abilities and excellent interpersonal and self-management skills
• Capability of earning respect of team and capable of influencing others
• Interest in being knowledgeable in polymers production technologies
• Capability of driving technology development based on market requirements and trends
• Willingness for worldwide business trips, knowledge of many cultures/international style

With a heritage spanning more than 115 years and a focus on innovation that has resulted in more than 140 technologies and 4,100 patents, Lummus is the global leader in the development and implementation of process technologies that make modern life possible.

Social Responsibility / Community Services Officer

The Social Responsibility Officer will support the college's mission of fostering strong community ties by managing financial support initiatives for students, expanding the sponsorship network, and leading impactful community outreach and health awareness campaigns. The role bridges students, sponsors, and the wider community while promoting values of service, inclusion, and social responsibility.

The Social Responsibility Officer will support the college's mission of fostering strong community ties by managing financial support initiatives for students, expanding the sponsorship network, and leading impactful community outreach and health awareness campaigns. The role bridges students, sponsors, and the wider community while promoting values of service, inclusion, and social responsibility.

• Student Financial Support
  • Assist students in exploring and accessing financial support options.
  • Develop and maintain a clear, structured process for financial support services.
  • Coordinate with the Admissions & Registration Department to ensure all financial support programs are communicated to new and current students.
  • Maintain regular communication with sponsors and provide updates on students’ academic performance.
  • Prepare periodic reports listing sponsors, sponsored students, and types of financial support provided.
  • Expand and maintain a strong sponsorship network.
• Community Engagement
  • Collaborate with college departments to offer free services such as consultations, clinical care, and health awareness campaigns to the public.
  • Promote the value of community service through campaigns, outreach programs, and clinical services.
  • Organize and implement regular health awareness campaigns in public spaces and community events.
  • Strengthen community belonging and service values among students, faculty, and staff.
  • Serve as a liaison between the college and community partners.
  • Prepare detailed reports on all community service activities, campaigns, and key achievements.

• Bachelor’s degree in Public Administration, Communications, Business Management, or a related field.
• Strong proficiency in English (spoken and written).
• Prior experience in community service, outreach programs, or social responsibility initiatives is strongly preferred.
• Excellent interpersonal and communication skills.
• Strong organizational skills with the ability to manage multiple projects.