1 261 Services jobs in Saudi Arabia

What We Do – Today the modern enterprise is an Enterprise of Things. We are on a mission to secure the Enterprise of Things with active defense by identifying, segmenting, and enforcing compliance of every connected thing in a real-time and at scale. Our unified security platform enables enterprises and government agencies to focus on Zero Trust segmentation, IT/OT convergence, and OT/ICS innovation, all supporting our mission and vision.

Join us as we secure the world with our products. We are looking for resourceful individuals to collaborate as one team while ensuring a world-class customer experience. We are cyber-obsessed about addressing the world’s most challenging security problems. Innovation starts here, everyone’s ideas are valued, visionaries welcomed!

A Forescout Professional Services Engineer (PSE) provides technical and consultative services to their assigned accounts to drive the adoption and maturation of the customers’ Forescout deployments. The post sales engineer must be able to solve technical and process challenges to ensure customer success. The PSE must also understand the customer environment (people, process and technology) and how the Forescout deployment supports the customer goals and use cases. The PSE role is to ensure solution success, customer satisfaction and account renewal/expansion.

• Customer consultation to determine outcomes, success criteria and challenges/gaps. Develop and implement plans of action to close gaps and drive successful outcomes.
• Administer and mature customer enterprise deployment of the Forescout solution.
• Interface with Forescout Support and/or R&D to resolve technical issues that may impede success.
• Define and create polices in accordance with customer’s business requirements.
• Manage equipment installation and configuration at all locations, to include lab environments.
• Manage Forescout software and hardware upgrades
• Manage of the ForeScout solution in accordance with the customer’s business goals.
• Create customer reports to achieve project alignment and unity of effort.

• 8+ years of experience in an IT related field
• Consultative experience designing and advocating for best-practice solutions.
• Minimum 3 years of experience with network hardware configuration.
• 3 years of significant experience with Windows based operating systems and Unix systems, specifically Linux.
• Expertise deploying large scale enterprise deployments/data centers.
• Experience deploying and/or supporting enterprise security software products such as firewalls, IPS, Anti-Virus solutions, application firewalls, high availability solutions, network management systems and virtual systems.
• Experience implementing complicated software products that involve multiple components.
• Ability to clearly document complicated steps and procedures.
• Design and architecture experience a plus.
• Excellent communications skills, strong customer orientation, good organizational skills, self-driven with ability to multi-task on various projects and aptitude to learn new technologies.
• Excellent interpersonal skills and demonstrated experience working in demanding and challenging environments.
• US technical support experience a plus.
• Bachelors Degree in Computer Science, Engineering or equivalent industry experience
• ForeScout Certified Administrator (FSCA) & ForeScout Certified Engineer (FSCE) required.

Our visionary leadership team fosters an environment that encourages professional growth and development. We champion a diverse and inclusive culture that cultivates collaboration and innovation, where our team can make a global impact on security while working with industry-leading technology. We take pride in offering a competitive total compensation package. If you have a strong work ethic, are visible and lean in, you will be recognised. We are in growth mode and there is a ton of opportunity at Forescout.

The Forescout 4D Platform provides complete asset intelligence and control across IT, OT, IoT, and IoMT environments. For more than 20 years, Fortune 100 organizations, government agencies, and large enterprises have trusted Forescout as their foundation to manage cyber risk, ensure compliance, and mitigate threats. With seamless context sharing and workflow orchestration across more than 100 full-featured security and IT product integrations, Forescout makes every cybersecurity investment more effective.

To continuously identify, protect, and ensure the compliance of all cyber assets across the modern organisation.

A world where every cyber asset is seen, secure and compliant.

• Cyber Obsessed – We are curious about technology, and we are innovative and passionate about solving big programs.

Company Description Nexthink is the leader in digital employee experience management software. The company provides IT leaders with unprecedented insight allowing them to see, diagnose and fix issues at scale impacting employees anywhere, with any application or network, before employees notice the issue. Nexthink enables its customers to provide better digital experiences to more than 18 million employees. Nexthink is headquartered in Lausanne, Switzerland and Boston, Massachusetts, with 9 offices worldwide.

The Professional Services Consultant is an integral part of the services organization and a customer-facing representative of the company. The consultant ensures that Nexthink’s products are implemented within a customer’s organization to meet or exceed the customer’s expectations of the solution’s technical and business benefits. The role requires a hard-working, enthusiastic person with strong technical and communication skills who can establish and maintain trusted technical advisor status. Travel to and work from a customer site is essential as required.

• Maintain sufficient technical capability and current best-practice knowledge to implement and operate all Nexthink products at an advanced level during a project.
• Install and configure Nexthink in line with the agreed solution design and prepare all relevant technical project deliverables.
• Deliver all technical aspects of service delivery to the required standard of quality.
• Educate and empower Nexthink customers to fully adopt the solution.
• Understand customer requirements to advise and implement relevant Nexthink solutions in line with industry best practices.
• Commit to customer satisfaction and referenceability.
• Collaborate with internal teams (sales, pre-sales, support, product management) and Nexthink partners.
• Continuously improve relevant technical knowledge and skills.
• Contribute to community forums by posting articles.

• Minimum of 5 years of experience in a software consulting role.
• Strong troubleshooting skills and technical knowledge of IT operations and ITIL.
• Exposure to Digital Transformation projects, preferably End-User related.
• Excellent knowledge of Microsoft Windows clients and applications; MacOS is a plus.
• Experience with Cloud deployments (e.g., architecture, security (SSO), APIs).
• General awareness of current industry standards and regulations (e.g., ISO 27001, PCI-DSS, GDPR, NIST).
• Ability to quickly learn new technologies in an unsupervised environment.
• Excellent communication, customer-facing and teamwork skills.
• Enthusiasm for working in an international, collaborative and fast-paced environment; willingness to learn new technologies.
• Business-level fluency in Arabic and English for customer-facing communication and collaboration.

• Permanent position with a competitive compensation package.
• Health insurance coverage for you and eligible dependents, including dental, vision, and alternative medicine options.
• Flexible hours and unlimited vacation (plus 22 holidays) with 3 company-paid volunteer days.
• Hybrid work model.
• Free access to professional training platforms to grow skills.
• Family benefits including paid leave for primary and secondary caregivers.
• Up to $750 USD/year for gym membership reimbursement.
• Bonuses for referring successful hires after three months of employment.

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Customer Service
• Industries: IT Services and IT Consulting and Software Development

Riyadh, Riyadh, Saudi Arabia

Company Description

Nexthink is the leader in digital employee experience management software. The company provides IT leaders with unprecedented insight allowing them to see, diagnose and fix issues at scale impacting employees anywhere, with any applicationor network, before employees notice the issue. As the first solutionto allow IT to progress from reactive problem solving to proactive optimization, Nexthink enables its more than 1,300 customers to provide better digital experiences to more than 18 millionemployees. Dual headquartered in Lausanne, Switzerland and Boston, Massachusetts, Nexthink has 9 offices worldwide.

The Professional Services Consultant is an integral part of the services organization and a customer-facingrepresentative of the company. The consultant is responsible for ensuring that the company’s products are implemented within a customer’s organization in such a way as to meet or exceed a customer’s reasonable expectations of the solution’s technical and business benefits.

The Professional Services Consultant’s role requires a hard-working and enthusiastic person with strong technical and communication skills who is able to establish and maintain trusted technical advisor status. The ability to travel to and work from a customer’s own office or site is essential as and when required.

• Maintain sufficient technical capability and current best practice knowledge to be able to implement and operate all of Nexthink’s products at an advanced level of competency during a project implementation.
• Install and configure Nexthink in line with the agreed solution design and prepare allrelevant technical project deliverables.
• Implement all technical aspects of service delivery to the required standard of quality.
• Educate and empower Nexthink customers to take full advantage of the solution so that it is fully adopted.
• Understand customer requirementsto be able to advise and implement a relevant Nexthink solution in line with industry best practices.
• Be committed to customer satisfaction and referenceability.
• Work collaboratively with internal teams (sales, pre-sales, support, product management) and Nexthink partners
• Seek to continuously improve relevant technical knowledge and skills
• Contribute to our community forums by posting and publishing articles.

#Li-Hybrid

• Minimum of 5 years of experience in a software consulting role.
• Good troubleshooting skills and technical knowledge of IT operations and ITIL,
• Exposure to Digital Transformation projects, preferably End-User related,
• Excellent knowledge of Microsoft Windows clients and applications, MacOSis a plus
• Desired experience with Cloud deployments (e.g. Architecture, Security (SSO), API’s),
• General awareness of the current industrystandards and regulations (e.g. ISO27k, PCI-DSS, GDRP, NIST),
• Ability to quickly learn new technologies in an unsupervised environment,
• Excellent communication, customer-facing and teamwork skills,
• Enthusiasm for working in an international, collaborative and fast-paced environment and learning new technologies.
• Business-level fluency in Arabicand English is required for customer-facing communication and collaboration.

We are the pioneers and trailblazers of a global IT Market Category (DEX) that is shaping the future of how the world works, giving our customers’ IT Teams total digital visibility across their enterprise. Our innovative solutions integrate real-time analytics, automation, and employee feedback across all endpoints. This enables our IT teams to solve complex technical challenges, create ever more productive workplaces, and deliver happy, satisfied employees in the digital workplace.

With over 1000 employees across 5 continents, Nexthink operates as One Team, connecting, collaborating and innovating to continuously grow. We call our employees ‘Nexthinkers’ and our commitment to diversity, inclusion, and equity is second to none. We currently have over 75 nationalities working with us, from all cultures and backgrounds, speaking many different languages.

If you are looking for a change and like a nice atmosphere, lots of challenges, and having fun while working, this is a great opportunity for you! Check what we offer:

• Permanent position and a competitive compensation package.
• Health insurance coverage for you and eligible dependents, including dental, vision, and alternative medicine options, with 100% coverage of healthcare premiums.
• ️ Flexible Hours and unlimited vacation (employees have unlimited paid time off on top of the 22 days of holidays we offer) plus 3 company-paid volunteer days.
• Hybrid work model.
• Free access to professional training platforms to explore your interests and enhance your skills, ensuring continuous growth and success in your role.
• Family benefits, including 16 weeks of fully paid leave for primary caregivers, extendable up to 8 additional months, and 6 weeks of fully paid leave for secondary caregivers.
• Up to $750 USD/year for gym membership reimbursement, supporting your journey towards a balanced and healthy lifestyle.
• Bonuses for referring successful hires after three months of continuous employment.

Overview

OpenText is seeking a Vice President, Professional Services Delivery for the Middle East and Africa. The role will lead the implementation of OpenText software solutions in the Middle East and Africa, report to the SVP of Professional Services, and serve as an integral member of the senior leadership team.

As a front-facing role with customers, the VP will manage projects in the region, develop project management policies, handle customer escalations, integrate into the sales bid process, and perform revenue and margin forecasting. The position requires hands-on leadership, managing multiple projects and customers, guiding program managers, and advancing OpenText Professional Services practices.

OpenText is a global leader in information management, with a culture rooted in innovation, creativity, and collaboration. We focus on digital transformation and human-centered AI-driven solutions.

AI-First. Future-Driven. Human-Centered. At OpenText, AI powers innovation, transforms work, and empowers digital knowledge workers. We seek talent that AI cannot replace to help shape the future of information management.

Compensation and Location OpenText locations include Riyadh, Saudi Arabia, and other regional offices as applicable. This role is based in the Middle East and Africa region and requires leadership of regional delivery teams.

• Responsible for the delivery or revenue and margin target in Middle East and Africa
• Provide strategic vision and implementation of the project management for professional services in the Middle East and Africa Region
• Manage a team of Project Managers working on customer projects
• Main connection for practice leadership on staffing and delivering projects in the region
• Manage customer escalations on projects
• Forecast and take responsibility for revenue generation
• Manage external consultants for project management
• Ensure bid review and cost estimates for programs

• Ownership of the project management practice, revenue generated, and bid/scoping process
• Implement global thought leadership to improve practices and functions of PS delivery
• Drive margin and efficiency, standardizing delivery and practices
• Enhance communication with OpenText customers through the project process
• Improve awareness of troubled programs and proactively manage risk and communication

This leader should possess the gravitas and presence to engage with customer escalations and executive-level contacts (VP–C level).

Experience delivering complex software professional services with a passion for results.

• PMP certification
• Proven ability to plan, implement, and deliver software solutions to Fortune 500 companies
• Experience managing complex requirements and customers

• Experience organizing resources from both project management and technical personnel

• 10+ years of managing global and remote teams for professional services on enterprise software solutions
• Ability to identify, retain, and grow talent
• Requirements negotiation skills

• Project management, customer communication, and delivery-focused process improvements
• Long-term perspective on transforming Professional Services as AI integrates with delivery
• Translate business goals into performance plans and align current activities with goals
• Think beyond annual goals

• Invite and consider diverse opinions
• Engage stakeholders to gain commitment and align perspectives with intent
• Adapt approach to audience and anticipate resistance, using appropriate influencing styles
• Resolve conflicts through discussion and mutual understanding
• Maintain regular stakeholder contact

• Work to achieve goals while overcoming obstacles and planning contingencies
• Demonstrate urgency in reaching targets
• Ensure quality standards and regular progress reviews
• Implement corrective actions as needed to meet goals

OpenText’s Employment Equity and Diversity Policy supports an inclusive workplace. If you need assistance or accommodation due to a disability during the application process, please contact

• Seniority level: Executive
• Employment type: Full-time
• Job function: Consulting, Information Technology, and Sales
• Industries: Software Development

Riyadh, Riyadh, Saudi Arabia 23 hours ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

OpenText is seeking a Vice President, Professional Services Delivery for the Middle East and Africa. The role will lead the implementation of OpenText software solutions in the Middle East and Africa, report to the SVP of Professional Services, and serve as an integral member of the senior leadership team.

As a front-facing role with customers, the VP will manage projects in the region, develop project management policies, handle customer escalations, integrate into the sales bid process, and perform revenue and margin forecasting. The position requires hands-on leadership, managing multiple projects and customers, guiding program managers, and advancing OpenText Professional Services practices.

OpenText is a global leader in information management, with a culture rooted in innovation, creativity, and collaboration. We focus on digital transformation and human-centered AI-driven solutions.

AI-First. Future-Driven. Human-Centered. At OpenText, AI powers innovation, transforms work, and empowers digital knowledge workers. We seek talent that AI cannot replace to help shape the future of information management.

Compensation and Location OpenText locations include Riyadh, Saudi Arabia, and other regional offices as applicable. This role is based in the Middle East and Africa region and requires leadership of regional delivery teams.

• Responsible for the delivery or revenue and margin target in Middle East and Africa
• Provide strategic vision and implementation of the project management for professional services in the Middle East and Africa Region
• Manage a team of Project Managers working on customer projects
• Main connection for practice leadership on staffing and delivering projects in the region
• Manage customer escalations on projects
• Forecast and take responsibility for revenue generation
• Manage external consultants for project management
• Ensure bid review and cost estimates for programs

• Ownership of the project management practice, revenue generated, and bid/scoping process
• Implement global thought leadership to improve practices and functions of PS delivery
• Drive margin and efficiency, standardizing delivery and practices
• Enhance communication with OpenText customers through the project process
• Improve awareness of troubled programs and proactively manage risk and communication

This leader should possess the gravitas and presence to engage with customer escalations and executive-level contacts (VP-C level).

Experience delivering complex software professional services with a passion for results.

• PMP certification
• Proven ability to plan, implement, and deliver software solutions to Fortune 500 companies
• Experience managing complex requirements and customers

• Experience organizing resources from both project management and technical personnel

• 10+ years of managing global and remote teams for professional services on enterprise software solutions
• Ability to identify, retain, and grow talent
• Requirements negotiation skills

• Project management, customer communication, and delivery-focused process improvements
• Long-term perspective on transforming Professional Services as AI integrates with delivery
• Translate business goals into performance plans and align current activities with goals
• Think beyond annual goals

• Invite and consider diverse opinions
• Engage stakeholders to gain commitment and align perspectives with intent
• Adapt approach to audience and anticipate resistance, using appropriate influencing styles
• Resolve conflicts through discussion and mutual understanding
• Maintain regular stakeholder contact

• Work to achieve goals while overcoming obstacles and planning contingencies
• Demonstrate urgency in reaching targets
• Ensure quality standards and regular progress reviews
• Implement corrective actions as needed to meet goals

OpenText's Employment Equity and Diversity Policy supports an inclusive workplace. If you need assistance or accommodation due to a disability during the application process, please contact .

• Seniority level: Executive
• Employment type: Full-time
• Job function: Consulting, Information Technology, and Sales
• Industries: Software Development

Riyadh, Riyadh, Saudi Arabia 23 hours ago

We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

We are on a mission to secure the Enterprise of Things with active defense by identifying, segmenting, and enforcing compliance of every connected thing in a real-time and at scale. Our unified security platform enables enterprises and government agencies to focus on Zero Trust segmentation, IT/OT convergence, and OT/ICS innovation, all supporting our mission and vision.

Join us as we secure the world with our products. We are looking for resourceful individuals to collaborate as one team while ensuring a world-class customer experience. We are cyber-obsessed about addressing the world’s most challenging security problems. Innovation starts here, everyone’s ideas are valued, visionaries welcomed!

A Forescout Professional Services Engineer (PSE) provides technical and consultative services to their assigned accounts to drive the adoption and maturation of the customers’ Forescout deployments. The post sales engineer must be able to solve technical and process challenges to ensure customer success. The PSE must also understand the customer environment (people, process and technology) and how the Forescout deployment supports the customer goals and use cases. The PSE role is to ensure solution success, customer satisfaction and account renewal/expansion.

• Customer consultation to determine outcomes, success criteria and challenges/gaps. Develop and implement plans of action to close gaps and drive successful outcomes.
• Administer and mature customer enterprise deployment of the Forescout solution.
• Interface with Forescout Support and/or R&D to resolve technical issues that may impede success.
• Define and create polices in accordance with customer’s business requirements.
• Manage equipment installation and configuration at all locations, to include lab environments.
• Manage Forescout software and hardware upgrades
• Manage of the ForeScout solution in accordance with the customer’s business goals.
• Create customer reports to achieve project alignment and unity of effort.

• 8+ years of experience in an IT related field
• Consultative experience designing and advocating for best-practice solutions.
• Minimum 3 years of experience with network hardware configuration.
• 3 years of significant experience with Windows based operating systems and Unix systems, specifically Linux.
• Expertise deploying large scale enterprise deployments/data centers.
• Experience deploying and/or supporting enterprise security software products such as firewalls, IPS, Anti-Virus solutions, application firewalls, high availability solutions, network management systems and virtual systems.
• Experience implementing complicated software products that involve multiple components.
• Ability to clearly document complicated steps and procedures.
• Design and architecture experience a plus.
• Excellent communications skills, strong customer orientation, good organizational skills, self-driven with ability to multi-task on various projects and aptitude to learn new technologies.
• Excellent interpersonal skills and demonstrated experience working in demanding and challenging environments.
• US technical support experience a plus.
• Bachelors Degree in Computer Science, Engineering or equivalent industry experience
• ForeScout Certified Administrator (FSCA) & ForeScout Certified Engineer (FSCE) required.

We are committed to fostering a diverse, equitable, and inclusive workplace. We believe that diversity of background, experiences, and perspectives leads to innovation, creativity, and better decision making. We strive to create an environment where all team members feel valued, respected, and empowered.

Job Title:
Professional Services Consultant – SOC Engineer

Company:
Estarta

Client:
Fortinet

Location:
On-site at one of Fortinet's client locations

Contract Duration:
1 year (renewable)

Job Summary:

Estarta, in partnership with Fortinet, is looking for a highly skilled
SOC Engineer
to join our Professional Services team. The selected candidate will be based onsite at one of Fortinet's client sites and will play a key role in enhancing the client's security posture. This position requires hands-on expertise with SIEM, SOAR, and Endpoint Detection & Response (EDR) platforms. The SOC Engineer will focus on monitoring, detecting, responding to, and automating security operations to strengthen incident response and threat detection capabilities in a dynamic environment.

Key Responsibilities:

• Design, deploy, and manage
  SIEM solutions
  (e.g., FortiSIEM, Splunk, QRadar).
• Develop and optimize
  correlation rules, dashboards, and alerts
  .
• Build and manage
  SOAR playbooks
  to automate incident response activities.
• Integrate SOAR with EDR platforms, ticketing systems, threat intelligence feeds, and other security tools.
• Monitor and respond to alerts from
  EDR solutions
  (e.g., FortiEDR, CrowdStrike, SentinelOne).
• Conduct
  threat hunting
  and advanced investigations using indicators of compromise (IOCs).
• Collaborate with SOC analysts, incident responders, and IT teams to contain and remediate threats.
• Document
  playbooks, procedures, and detection logic
  for operational efficiency.
• Contribute to the
  overall security strategy
  , enhancing detection coverage and response effectiveness.

Required Skills & Qualifications:

• 5+ years
  of experience in cybersecurity operations or engineering roles.
• Strong expertise with
  SIEM platforms
  (FortiSIEM, Splunk, QRadar).
• Hands-on experience with
  SOAR tools
  (FortiSOAR, Cortex XSOAR, Tines).
• Familiarity with
  EDR platforms
  (FortiEDR, CrowdStrike, Carbon Black, Defender for Endpoint).
• Solid understanding of
  MITRE ATT&CK framework, threat intelligence, and IOC correlation
  .
• Experience in writing
  detection rules
  (regex, KQL, or custom queries).
• Basic scripting skills (Python, PowerShell, Bash) for automation.
• Strong
  problem-solving skills
  , attention to detail, and analytical mindset.
• Excellent
  communication and collaboration skills
  .

As a Professional Services Engineer, you will be responsible for implementing and configuring our software solutions for clients, ensuring seamless integration, and providing ongoing support. You will work closely with clients to understand their needs, deliver technical expertise, and contribute to project success.

Key Responsibilities

• Implementation & Configuration
  : Responsible for the deployment and configuration of software solutions, tailoring them to meet client requirements.
• Integration
  : Collaborate with clients to ensure smooth integration with existing systems and workflows.
• Technical Support
  : Provide troubleshooting and technical support during and after implementation, addressing client issues promptly.
• Training & Documentation
  : Conduct training sessions for clients and create comprehensive documentation to facilitate effective software use.
• Project Collaboration
  : Work closely with project managers and other team members to ensure timely and successful project delivery.
• Feedback Loop
  : Collect and relay client feedback to product management to inform future product development.

Qualifications

• Education
  : Bachelor's degree in computer science, Engineering, or a related field.
• Technical Skills
  : Strong understanding of software development, integration processes, and relevant technologies.
• Problem-Solving
  : Excellent analytical and troubleshooting skills with the ability to address complex technical challenges.
• Communication
  : Strong verbal and written communication skills, with the ability to convey technical information to non-technical stakeholders.

Technical Capabilities Requirements:

• Solid understanding of the technology stack for Java-based and PHP-based applications
• Proficient in deploying applications on enterprise application servers
• Experienced in configuring database connection parameters (connection string, pool, security.)
• Skilled in writing SQL queries for troubleshooting and data validation
• Strong analytical skills in reviewing application log files and system records to diagnose and resolve issues
• Good working knowledge of Windows and Linux environments for application support and system configuration

Company Description

Nexthink is the leader in digital employee experience management software. The company provides IT leaders with unprecedented insight allowing them to see, diagnose and fix issues at scale impacting employees anywhere, with any application or network, before employees notice the issue. As the first solution to allow IT to progress from reactive problem solving to proactive optimization, Nexthink enables its more than 1,300 customers to provide better digital experiences to more than 18 million employees. Dual headquartered in Lausanne, Switzerland and Boston, Massachusetts, Nexthink has 9 offices worldwide.

Job Description

The Professional Services Consultant is an integral part of the services organization and a customer-facing representative of the company. The consultant is responsible for ensuring that the company's products are implemented within a customer's organization in such a way as to meet or exceed a customer's reasonable expectations of the solution's technical and business benefits.

The Professional Services Consultant's role requires a hard-working and enthusiastic person with strong technical and communication skills who is able to establish and maintain trusted technical advisor status. The ability to travel to and work from a customer's own office or site is essential as and when required.

• Maintain sufficient technical capability and current best practice knowledge to be able to implement and operate all of Nexthink's products at an advanced level of competency during a project implementation.
• Install and configure Nexthink in line with the agreed solution design and prepare all relevant technical project deliverables.
• Implement all technical aspects of service delivery to the required standard of quality.
• Educate and empower Nexthink customers to take full advantage of the solution so that it is fully adopted.
• Understand customer requirements to be able to advise and implement a relevant Nexthink solution in line with industry best practices.
• Be committed to customer satisfaction and referenceability.
• Work collaboratively with internal teams (sales, pre-sales, support, product management) and Nexthink partners
• Seek to continuously improve relevant technical knowledge and skills
• Contribute to our community forums by posting and publishing articles.

Qualifications

• Minimum of 5 years of experience in a software consulting role.
• Good troubleshooting skills and technical knowledge of IT operations and ITIL,
• Exposure to Digital Transformation projects, preferably End-User related,
• Excellent knowledge of Microsoft Windows clients and applications, MacOS is a plus
• Desired experience with Cloud deployments (e.g. Architecture, Security (SSO), API's),
• General awareness of the current industry standards and regulations (e.g. ISO27k, PCI-DSS, GDRP, NIST),
• Ability to quickly learn new technologies in an unsupervised environment,
• Excellent communication, customer-facing and teamwork skills,
• Enthusiasm for working in an international, collaborative and fast-paced environment and learning new technologies.
• Business-level fluency in Arabic and English is required for customer-facing communication and collaboration.

Additional Information

We are the pioneers and trailblazers of a global IT Market Category (DEX) that is shaping the future of how the world works, giving our customers' IT Teams total digital visibility across their enterprise. Our innovative solutions integrate real-time analytics, automation, and employee feedback across all endpoints. This enables our IT teams to solve complex technical challenges, create ever more productive workplaces, and deliver happy, satisfied employees in the digital workplace.

With over 1000 employees across 5 continents, Nexthink operates as One Team, connecting, collaborating and innovating to continuously grow. We call our employees 'Nexthinkers' and our commitment to diversity, inclusion, and equity is second to none. We currently have over 75 nationalities working with us, from all cultures and backgrounds, speaking many different languages.

If you are looking for a change and like a nice atmosphere, lots of challenges, and having fun while working, this is a great opportunity for you Check what we offer:

• Permanent position and a competitive compensation package.
• Health insurance coverage for you and eligible dependents, including dental, vision, and alternative medicine options, with 100% coverage of healthcare premiums.
• Flexible Hours and unlimited vacation (employees have unlimited paid time off on top of the 22 days of holidays we offer) plus 3 company-paid volunteer days.
• Hybrid work model.
• Free access to professional training platforms to explore your interests and enhance your skills, ensuring continuous growth and success in your role.
• Family benefits, including 16 weeks of fully paid leave for primary caregivers, extendable up to 8 additional months, and 6 weeks of fully paid leave for secondary caregivers.
• Up to $750 USD/year for gym membership reimbursement, supporting your journey towards a balanced and healthy lifestyle.
• Bonuses for referring successful hires after three months of continuous employment.