560 Services jobs in Saudi Arabia

Technical Support Specialist – Drilling Services

Are you passionate about optimizing client's drilling program?

Do you like to work with cutting-edge drilling technology?

Join our Drilling Services Team

Our Oilfield Services Team is assembling and testing the latest products of oilfield equipment which is beating heart of our work.

We collaborate with our development teams in science, mechanical and electrical engineering, physics, geoscience, to develop innovative drilling tools.

Partner with the best

As a Technical Support Specialist you will provide resolution to a diverse scope of complex problems at the well site, where analysis of data requires having a broad knowledge of the product line's tools and services. You'll have access to innovative equipment to effectively monitor our well sites. You will work under minimal supervision with the Directional Drilling team.

As a Technical Support Specialist – Drilling Services, you will be responsible for:

• Deliver reactive MWD/LWD technical support across all Baker Hughes Drilling Services products and services.
• Provide training and mentorship to Field Service Engineers (FSEs), Remote Operators (ROs), and junior Technical Support Engineers.
• Actively contribute to knowledge sharing and lessons learned across
• Support the field testing, and integration of new technologies.
• Participate in and promote knowledge management initiatives within Drilling Services.
• Serve as a liaison between regional teams and global groups for technology development and enhancement.
• Drive continuous improvement in the performance of Drilling Services tools and services.
• Ensure adherence to Baker Hughes' global standards, policies, and procedures across all supported areas.
• Comply with and promote the company's Health, Safety & Environment (HS&E) Management System.

Fuel your passion

To be successful in this role you will:

• Have a minimum of a Bachelor's degree in Engineering with major in Electrical, mechanical, or petroleum Engineering preferred
• Have previous experience with Baker Hughes for 2 years of experience of experience in technical support for LWD/MWD
• have 10 years of experience as a field engineer/specialist in drilling services MWD/LWD
• Have strong communication and inter-personal skills
• Demonstrate good teamwork

Work in a way that works for you

We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:

• Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive

Working with us

Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.

Working for you

Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:

• Contemporary work-life balance policies and wellbeing activities
• Comprehensive private medical care options
• Safety net of life insurance and disability programs
• Tailored financial programs
• Additional elected or voluntary benefits

About Us:

We are an energy technology company that provides solutions to energy and industrial customers worldwide. Built on a century of experience and conducting business in over 120 countries, our innovative technologies and services are taking energy forward – making it safer, cleaner and more efficient for people and the planet.

Join Us:

Are you seeking an opportunity to make a real difference in a company that values innovation and progress? Join us and become part of a team of people who will challenge and inspire you Let's come together and take energy forward.

Baker Hughes Company is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

Job Title: IT Services & Managed Services Manager

We are hiring for one of our government clients an experienced IT professional to lead IT Services and Managed Services operations. The ideal candidate will have a strong technical background combined with proven leadership and service management expertise.

Key Responsibilities:

• Lead and manage IT services projects with a focus on managed services delivery.
• Oversee server, networking, and client platform technologies to ensure high system availability.
• Facilitate and resolve incidents and problems, including critical cases, with a hands-on leadership role.
• Monitor and manage IT infrastructure systems in a 24/7 environment.
• Develop and implement IT policies, procedures, and service quality standards.
• Build, mentor, and develop team members, ensuring optimal resource scheduling.
• Drive adoption of IT Service Management frameworks (ITIL) across operations.
• Ensure quality-of-service delivery while managing multiple priorities between technology and teams.

Qualifications:

• Bachelor's degree in IT, Computer Engineering/Science, or a related field.
• 8+ years of experience in IT services projects, including 5+ years in managed services.
• ITIL Foundation Certified.
• Strong track record in managing and developing high-performing teams.
• Extensive practical experience across various IT technologies.
• Excellent communication skills in both Arabic and English.

AVEVA is a global leader in industrial software. Our cutting-edge solutions are used by thousands of enterprises to deliver the essentials of life – such as energy, infrastructure, chemicals and minerals – safely, efficiently and more sustainably.
We're the first software business in the world to have our sustainability targets validated by the SBTi, and we've been recognized for the transparency and ambition of our commitment to diversity, equity, and inclusion. We've also recently been named as one of the world's most innovative companies.
If you're a curious and collaborative person who wants to make a big impact through technology, then we want to hear from you Find out more at AVEVA Careers.
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Job Title:
Services Graduate Engineer

Location:
Al Khobar (KSA)

Employment Type:
full-time

About The Role
Looking for Service Member Graduate to join Delivery Team in AVEVA Saudi Arabia. You will be involved in implementing projects in Information Management / Digital twin domain for customers. Service Member Graduate is responsible for working as part of a team that delivers and supports software implementations, which meet our customer's requirements using AVEVA NET / AIM (Asset Information Management) or any other similar software.

Responsibilities:

• Participate in technical workshops with customers.
• Customer Interaction to understand their business processes.
• Perform technical implementation tasks such as application installation and configuration.
• Participate in technical and functional documentation effort.
• Training of key users
• Maintain relevant product knowledge.
• Work independently with minimal supervision.
• Travel to customer site, if required.

Knowledge, Skills and Experience required:

• Must have Master's / Bachelor's degree in Electrical Engineering or equivalent work experience
• Basic scripting knowledge (PowerShell, SQL)
• Knowledge of Microsoft SQL Server or other relational databases.
• Knowledge of Windows Server features such as IIS, COM+.
• Ability to troubleshoot implementations in a systematic way and bring in technical aid as needed.
• Understand abstract concepts such as classes, objects, attributes, associations.
• Must have excellent problem solving, documentation and communication skills.
• Ability to meet deadlines, handle and prioritize simultaneous requests.
• Initiative to learn and share with others.
• Ability to manage multiple tasks and priorities.

If you are in ETAP or RIB, please delete the below and this line.
Services at AVEVA
Our dynamic global team of 700+ engineers, developers, consultants, solution architects and project managers are at the forefront of delivering AVEVA cutting-edge solutions to customers. The work is complex and technical, but immensely rewarding: we empower customers to harness the full transformative potential of AVEVA's solutions. If you're analytical, pragmatic, and driven to make a tangible impact on the sustainability of the industrial sector, our team is the perfect place for you.

Find out more:

AVEVA requires all successful applicants to undergo and pass a comprehensive background check before they start employment. Background checks will be conducted in accordance with local laws and may, subject to those laws, include proof of educational attainment, employment history verification, proof of work authorization, criminal records, identity verification, credit check. Certain positions dealing with sensitive and/or third party personal data may involve additional background check criteria.
**AVEVA is an Equal Opportunity Employer. We are committed to being an exemplary employer with an inclusive culture, developing a workplace environment where all our employees are treated with dignity and respect. We value diversity and the expertise that people from different backgrounds bring to our business.

Come and join AVEVA to create the transformative technology that enables our customers to engineer a better world.**

Additional Information

Job Number

Job CategoryHousekeeping & Laundry

LocationJW Marriott Hotel Riyadh, King Fahad Road, Riyadh, Saudi Arabia, Saudi Arabia, 13315

ScheduleFull Time

Located Remotely?N

Position Type Management

شركة ماريوت الدولية هي شركة توفر فرص توظيف متكافئة. نؤمن بتوظيف قوى عاملة متنوعة الخلفيات والحفاظ على ثقافة شاملة تهتم بالأشخاص في المقام الأول. نلتزم بعدم التمييز على أي أساس محمي، مثل الإعاقة وحالة المحاربين القدماء، أو أي أساس آخر يغطيه القانون المعمول

تسعى فنادق ماريوت جاهدة للارتقاء بفن الضيافة والابتكار في كل فرصة مع الحفاظ على راحة الأشخاص المألوفة في جميع أنحاء العالم. بصفتك مضيفًا في فنادق ماريوت، ستساعد في الحفاظ على وعد "الضيافة الرائعة". "دائمًا". من خلال تقديم خدمة مدروسة وصادقة وذات تفكير مستقبلي تدعم هذا الإرث الحي وتبني عليه. مع الاسم المرادف للضيافة في جميع أنحاء العالم، نحن فخورون بالترحيب بك لاستكشاف مهنة مع فنادق ماريوت. عند الانضمام إلى فنادق ماريوت، فإنك تنضم إلى مجموعة من العلامات التجارية مع ماريوت الدولية. كنفي المكان الذي يمكنك فيه القيام بأفضل أعمالك، وابدأ هدفك ، وانتمي إلى فريق عالمي مذهل ، لتصبح أفضل نسخة منك.

تعد جي دبليو ماريوت جزءًا من مجموعة ماريوت الدولية الفاخرة وتتكون من أكثر من 100 فندق رائع في مدن مناسبة للإجازات ومواقع المنتجعات المميزة حول العالم. تؤمن جي دبليو بأن شركائنا يأتون أولاً. لأنه إذا كنت سعيدًا، فسيكون ضيوفنا سعداء. يتمتع شركاء جي دبليو ماريوت بالثقة والابتكار والأصالة والبديهية، ويستمرون في إرث العلامة التجارية التي تحمل الاسم نفسه ومؤسس الشركة، جي ويلارد ماريوت.تقدم فنادقنا تجربة عمل لا مثيل لها، حيث ستكون جزءًا من المجتمع وتستمتع بصداقة حميمة حقيقية مع مجموعة متنوعة من زملاء العمل. تخلق جي دبليو فرصًا للتدريب والتطوير والتقدير والأهم من ذلك، مكانًا يمكنك من خلاله متابعة شغفك في بيئة فاخرة مع التركيز على الرفاهية الشاملة. تبدأ معاملة الضيوف بشكل استثنائي بالطريقة التي نعتني بها بشركائنا. هذا هو علاج JW. عند انضمامك إلى جي دبليو ماريوت، فإنك تنضم إلى مجموعة من العلامات التجارية مع ماريوت الدولية. كنفي المكان الذي يمكنك فيه القيام بأفضل أعمالك، وابدأ هدفك ، وانتمي إلى فريق عالمي مذهل ، لتصبح أفضل نسخة منك.

المهام و المسؤوليات:

• الرد علي مكالمات العملاء و استقبال استفسارتهم المتعلقه بالطلبات او المنتجات
• توجيه العملاء و تقديم معلومات دقيقه بطريقه لبقه و مهنيه
• معالجه و حل مشكلات العملاء بطريقه مهنيه و سريعه
• التنسيق مع الفرق الداخليه لضمان رضا العمي
• تسجيل الملاحظات و تحديث بيانات العملاء علي النظام
• الالتزام باجراءات التواصل المتبعه و سياسات الشركه
• تقديم مقترحات لتحسين تجربه العملاء استنادا الي الملاحظات المتكرره

نوع الوظيفة: دوام كامل

سؤال (أسئلة) طلب التقدم:

• ما الراتب المتوقع؟
• هل انتي سعوديه الجنسيه؟

الخبرة:

• خدمه العملاء: سنة واحدة (مطلوب)

الموقع:

• الرياض (مطلوب)

Drilling Application Engineer

Are you an engineer with a commercial focus?

Would you love to design the future of energy products?

Join Baker Hughes Drilling Services Team

We are the leader in well construction and production. Our innovative physical and digital solutions improve efficiency, production and maximize reservoir value. Our team produces advanced technology tools and measuring devices for downhole drilling. We play an integral part in delivery of products to exceed our customer requirements and expectations.

Partner with the best

As a Drilling Services - Application Engineer, you will ensure Baker Hughes can deliver flawless execution through involvement in pre-planning, Job execution and post-job analysis.

As a Drilling Services - Application Engineer, you will be responsible for:

• Ensure compliance with managing the Job Cycle (MtJC) process
• Work with the assigned Service Delivery Coordinator/Salesperson to understand the client's well construction or production objectives as well as the commercial terms for Baker Hughes (i.e. outcome based contract, line item contract, etc.)
• Perform offset job analysis and product/service specific engineering modelling calculations to understand application hazards and incident potential
• Work together with all disciplines and stakeholders to ensure all aspects and constraints of the application and suggested products/services have been considered
• Design a job program, including risk mitigation plans and contingency plans, that can meet the client's objective(s), maximize revenue potential, and ensure future job assignments for Baker Hughes
• Accurately document any calculations/simulations/plan revision and/or changes during the project cycles for visibility to dependent teams and audit purposes
• Provide on-demand support in accordance with product portfolio or on-call schedule for job execution
• Work on Field Incidents related to products/services
• Participate in Incident Investigations when required, ensuring the end to end process is considered, (including job planning, preparation, and execution), when determining incident root cause(s) alongside appropriate corrective actions
• Ensure timely incident management to enable fast customer issue resolution and cash collection
• Participate in customer engagements for technology introduction, incident review or daily drilling challenges.

Fuel your passion

To be successful in this role you will:

• Have a Bachelor's in Engineering
• Have a minimum of 5 years in drilling services
• Have a minimum of 5 years of experience as an application engineer within drilling services
• Have problem-solving, process improvement, analytical and leadership skills.

Work in a way that works for you

We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:

• Regular Working Schedule: 40 hours/Week.

Working with us

Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.

Working for you

Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:

• Contemporary work-life balance policies and wellbeing activities
• Comprehensive private medical care options
• Safety net of life insurance and disability programs
• Tailored financial programs
• Additional elected or voluntary benefits

About Us:

We are an energy technology company that provides solutions to energy and industrial customers worldwide. Built on a century of experience and conducting business in over 120 countries, our innovative technologies and services are taking energy forward – making it safer, cleaner and more efficient for people and the planet.

Join Us:

Are you seeking an opportunity to make a real difference in a company that values innovation and progress? Join us and become part of a team of people who will challenge and inspire you Let's come together and take energy forward.

Baker Hughes Company is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

Location

Riyadh, Riyadh, 11596

Category

Sales

Job Type

Full time

Job Id

No

Data Services & Storage Presales

This role has been designed as 'Hybrid' with an expectation that you will work on average 2 days per week from an HPE office.

Who We Are:

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today's complex world. Our culture thrives on finding new and better ways to accelerate what's next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.

Job Description:

Job Family Definition:

Responsible for architecting solutions that will achieve customer business outcomes either within a specific technical domain, or across the broader company portfolio (hardware, software, services, and as a service offerings) in combination with all necessary third-party components (e.g. software and integration). Develops and articulates compelling, accurate, and relevant proposals and ensures customer's business and technical requirements are met. Can be aligned to a specific area of technical expertise (e.g., products, solutions, services). Provides technical expertise to sales teams and customers (through sales presentations, product/solution demonstrations, etc.) aimed at gaining the customer mindshare within their domain. These jobs focus on technical selling to customers/partners. May be aligned to specific accounts based on business priority.

Management Level Definition:

Contributions include applying developed subject matter expertise to solve common and sometimes complex technical problems and recommending alternatives where necessary. Might act as project lead and provide assistance to lower level professionals. Exercises independent judgment and consults with others to determine best method for accomplishing work and achieving objectives.

We are hiring for a Data Services & Storage Presales for Saudi Arabia, based in Riyadh, to join our Middle East & Africa Presales Team. In this role, you will partner with sales specialists to offer HPE's storage solutions to customers to help them to achieve their desired business outcomes. Your role as Presales is to act as the trusted advisor to your customers, and position solutions across our wide portfolio, including our HPE Alletra MP range and HPE Zerto, alongside our file, object and backup and recovery solutions. We are looking for someone who is able to build strong relationships, has strong technical acumen and enjoys presenting to and consulting with customers. You'll benefit from a solid ecosystem in country, and also more broadly, as part of an overall UKIMEA organisation, partnering across various functions day to day.

Responsibilities:

• Applies advanced knowledge of the company's portfolio, articulating proposals, and ensuring customer's business and technical needs are being met.
• Identifies key risks to ensure the customer's business and technical requirements are met, detailing key value points for the rest of the account team.
• Provides input to address key end-customer IT trends, requirements, gaps, or unmet needs.
• Translates the functional design of a solution into a technical design and architecture that can be scaled to accommodate growth.
• Communicates how the solution value proposition addresses customer business needs.
• Tracks industry trends and emerging technologies (as well as competitor offerings and activities) leveraging this knowledge with the customer's technical environment.
• Shows customers how to migrate and/or integrate technologies in new or existing environments.
• Contributes to industry developments through contributions (content support, presentations, demos, booth support) at conferences, industry events, and utilizing social media.
• Designs and delivers solutions aligned to customer's business requirements, leveraging knowledge of the industry and the customer's technical environment.
• Participates in deep-dive discussions and ability to articulate the value proposition, define key differentiators, and draft high-level solution designs.
• Delivers optimal results, balancing costs, scope, scale, and benefits to deliver superior value.
• Participates in the account's business planning processes.
• Collaborates proactively with account team leadership (HPE and Partners) to develop and communicate key value propositions, negotiation points, and identify overlooked opportunities within assigned accounts; uses expertise to lead the creation of complex solutions.
• Successfully maps the right partner to an opportunity and transfers knowledge to external partners, delivering effective results to the customer.
• Proactively build the pipeline by identifying opportunities (e.g., enhancements, unmet or unrecognized needs, up-selling, and cross-selling opportunities) within the account.
• Monitors the account pipeline and nurtures active deals from the opportunity to close.
• Actively participates in sales forecast meetings and provides feedback to accelerate the sales lifecycle.
• Documents ongoing work (activities, tasks) throughout the sales cycle using specific tools and resources and sharing best practices with peers and partners to collaborate more effectively.
• Develops and nurtures professional working relationships with the customer technical teams and with key executives, based on an understanding of the customer's ecosystem, business needs, and how HPE can deliver value and business outcomes.
• Proactively shares knowledge with peers and helps develop more junior team members.

Education and Experience:

• First-level university technical degree or equivalent technical qualifications. Advanced degree in technology preferred.
• 4–8 years of technical experience in IT with a focus on technical consulting and solution selling.
• Knowledge-based and experienced-based relevant industry certifications are strongly preferred.

Knowledge and Skills:

• Well-developed experience participating in solution configurations and the creation of demos and proofs-of-concept (POC) to meet customer requirements.
• Well-developed understanding of company solution offerings and portfolio of products (and their application with strategic customers or industries), software, services, and how they can be combined to address customer needs.
• Well-developed, strong working knowledge with the as-a-service (aaS) business model, business value, complete ecosystem, and outcomes that drive aaS strategic goals within own domain.
• Well-developed written and verbal communication skills, including active listening and storytelling, and ability to communicate in English and applicable local languages (both in-person and virtual) as needed to perform job requirements.
• Demonstrates well-developed discussion and persuasion skills used to support the company point-of-view, while respectfully questioning and challenging proposed solutions.
• Well-developed business and financial acumen—sales cycle, pipeline growth, reporting, ability to influence, business strategy linkage—with an understanding of functional responsibilities of various customer business roles.
• Understanding of typical KPIs is important to CxOs and line-of-business (LOB) executives; knowledgeable about TCO/ROI concepts and calculations, financial models, and understanding how customers generate revenue.
• Well-developed consultative and value selling skills, including whiteboarding, objection handling, and closing skills to proactively help customers make business decisions.
• Well-developed company business knowledge, technical tools, standard customer relationship management (CRM) systems and tools.
• Well-developed resource management skills, including how and when to effectively engage SMEs/specialists.
• Hands on experience with one or more products, solutions, tools, or services aligned to respective job responsibility.
• Ability to design and develop a playbook for demonstrations or walk throughs of products, solutions, tools, or service.
• Ability to deliver live demonstrations or walk throughs of products, solutions, tools, or services to customers, partners, and other stakeholders.
• Well-developed project and time management skills or experience, with excellent analytical and problem-solving skills, including appropriate due diligence.
• Well-developed knowledge of partners' offerings and how to effectively access, engage, and collaborate with them.
• Well-developed understanding of Geo application of company's go-to-market strategy as it relates to partners, has a broad knowledge of partner offerings, along with how/when to leverage them for deals.
• Demonstrates well developed strategic planning and account planning skills and expert at using business and technical tools, and standard customer relationship management (CRM) systems.

Additional Skills:

Accountability, Accountability, Active Learning, Active Listening, Assertiveness, Bias, Building Rapport, Buyer Personas, Coaching, Complex Sales, Creativity, Critical Thinking, Cross-Functional Teamwork, Customer Experience Strategy, Customer Interactions, Design Thinking, Empathy, Financial Acumen, Follow-Through, Growth Mindset, Identifying Sales Opportunities, Industry Knowledge, Intellectual Curiosity (Inactive), Long Term Planning, Managing Ambiguity {+ 6 more}

What We Can Offer You:

Health & Wellbeing

We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.

Personal & Professional Development

We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.

Unconditional Inclusion

We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

Let's Stay Connected:

Follow @HPECareers on Instagram to see the latest on people, culture and tech at HPE.

Job:

Sales

Job Level:

TCP_03

HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: Equal Employment Opportunity.

Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities.

HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.

Company Description

Threads Culture - خيوط الثقافة is a Saudi company dedicated to enhancing awareness of Saudi cultural heritage through creative experiences in arts, museums, and cultural events. Our mission is to present cultural heritage with a contemporary artistic flair, facilitating cultural exchange both locally and internationally.

Role Description

This is a full-time on-site role located in Riyadh for an Employee Services position at Threads Culture - خيوط الثقافة. The role of Employee services involves supporting and advising employees on HR-related matters, resolving workplace issues, and ensuring compliance with policies and laws. The role serves as a critical liaison between employees and management, fostering a positive work environment and promoting employee retention.

Qualifications

• Skills in Internal communication, Onboarding, and Training Coordination
• Proficiency in Employee Record Management
• Knowledge of Labor Laws and Compliance Requirements
• Excellent organizational and communication skills
• Bachelor's degree in Human Resources, Business Administration, or related field
• Previous experience in the cultural sector is a plus

Description
Established in the region for 40 years, PwC has around 12,000 people in 12 countries across the region: Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, the Palestinian territories, Qatar, Saudi Arabia and the United Arab Emirates.

Our regional team operates across the Middle East bringing international experience delivered within the context of the region and its culture. We can bring the collective knowledge and experience of more than 370,000 people across the entire global PwC network in advisory, assurance and tax to help you find the value you are looking for.

Line of Service
Internal Firm Services

Industry/Sector
Not Applicable

Specialism
Managed Services

Management Level
Manager

Job Description & Summary
At PwC, our people in managed services focus on a variety of outsourced solutions and support clients across numerous functions. These individuals help organisations streamline their operations, reduce costs, and improve efficiency by managing key processes and functions on their behalf. They are skilled in project management, technology, and process optimization to deliver high-quality services to clients.

As a managed service delivery generalist at PwC, you will execute outsourced processes, such as client and customer interaction; data review, enrichment and processing; implementing and monitoring quality controls; and resolving escalations and queries.

Job Summary
What does this role aim to achieve in the firm/what impact does the role create
This role requires a dynamic professional with 8+ years of experience, capable of managing diverse cybersecurity initiatives while leveraging advanced tools and platforms such as RSA Archer, ServiceNow, Microsoft Purview, ManageEngine, Tanium, MS 365 Security, and Google Security & Identity. The ideal candidate will play a critical role in enhancing our managed services offerings and delivering tailored solutions to our clients.

Roles And Responsibilities
Daily tasks and delivery expectation
E-GRC (Cyber)

• Management of enterprise governance, risk, and compliance (e-GRC) platforms such as RSA Archer and ServiceNow.
• Conduct risk assessments, compliance audits, and reporting to ensure alignment with regulatory and organizational standards.
• Provide strategic recommendations to clients on managing cybersecurity risks and improving governance frameworks.

Network & Device Security

• Manage the security of client networks and endpoint devices, using solutions like Tanium and ManageEngine to enforce security policies.
• Monitor and mitigate threats to ensure a secure and resilient IT infrastructure.
• Lead incident response efforts for network or device-related security breaches.

Vulnerability Management

• Conduct and manage vulnerability assessments using tools such as MS Defender and Tanium, prioritizing remediation efforts based on risk.
• Provide actionable insights to clients for addressing critical vulnerabilities and reducing attack surfaces.

Cloud Security (Cybersecurity)

• Implement and optimize cloud security controls using platforms like MS 365 Security, Google Security & Identity, and Purview.
• Ensure compliance with best practices and regulatory requirements for securing cloud environments.
• Guide clients in managing access, identity, and data protection within cloud ecosystems.

Client Engagements

• Act as a trusted advisor to clients, understanding their unique cybersecurity challenges and managing the delivery of tailored solutions and managed services to our clients.
• Provide regular updates and reports to clients, showcasing performance metrics, trends, and strategic recommendations.

Team Leadership

• Lead and mentor a team of cybersecurity professionals, fostering a culture of excellence and continuous improvement.
• Collaborate across teams to ensure seamless integration of cybersecurity initiatives into broader IT and business strategies.

Expected Skills
Specific learned abilities or technical skills

• Proficiency in e-GRC tools such as RSA Archer and ServiceNow for risk and compliance management.
• Strong understanding of network security, endpoint protection, and vulnerability management tools, including Tanium and ManageEngine.
• Hands-on experience with cloud security platforms, particularly MS Purview, MS 365 Security, and Google Security & Identity.
• Familiarity with cybersecurity frameworks and standards such as ISO 27001, NIST CSF, and CIS Controls.
• Advanced knowledge of incident response processes, risk management, and secure configurations for networked environments.
• Strong leadership and team management abilities, with a track record of leading successful cybersecurity initiatives.
• Excellent communication and reporting skills, capable of explaining complex technical concepts to non-technical stakeholders.
• Strategic thinking and problem-solving skills, with the ability to adapt to evolving cybersecurity challenges.
• Client-centric mindset, with a focus on delivering value-driven and innovative solutions.

Expected Competencies
Values, behaviors & attitude

• Leadership
• Strategic mindset
• Stakeholder management
• Ability to influence
• Communicate with impact
• Project management
• Results driven
• Drive organizational excellence

Required Language Skills:
Proficient in written and spoken English. Arabic is a plus

Minimum Education And Specific Qualification

• Bachelor's degree in Cybersecurity, Information Technology, or a related field (Master's degree preferred).
• Relevant certifications such as CISSP, CISM, CISA, or equivalent is a plus.
• 6–7 years of experience in cybersecurity, with hands-on expertise in two or more of the following areas: e-GRC, network security, vulnerability management, or cloud security.
• The ability and willingness to travel to KSA is a must.

Education
(if blank, degree and/or field of study not specified)
Degrees/Field Of Study Required
Degrees/Field of Study preferred:

Certifications
(if blank, certifications not specified)
Required Skills
Optional Skills
Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Business Process Outsourcing, Claims Performance Management, Coaching and Feedback, Communication, Complaint Management, Compliance Auditing, Compliance Review, Contract Review, Corrective Actions, Creativity, Customer Data Management (CDM), Customer Due Diligence, Customer Handling, Data Entry, Data Quality, Data Quality Assessment, Delivery Excellence, Embracing Change, Emotional Regulation, Empathy, Inclusion {+ 25 more}

Desired Languages
(If blank, desired languages not specified)
Travel Requirements
Not Specified

Available for Work Visa Sponsorship?
Yes

Government Clearance Required?
Yes

Job Posting End Date