15 Servicenow Implementation jobs in Saudi Arabia

Company Description

Tech for People Unlocks the Future

At Devoteam, we believe that technology, combined with strong human values, can actively drive change for the better. Discover how Tech for People is shaping the future, creating a positive impact on individuals and the world around us.

With over 25 years of passion for technology and a presence in 18+ countries across EMEA and beyond, we are committed to leveraging innovation, expertise, and human-centric values to make a difference.

Devoteam Culture & Values:

True innovation is born from a powerful culture, fused with meaningful values.

Culture : Fair and courageous

Everyone is treated fairly – this fuels bravery. At Devoteam, we always make fair decisions. We listen and are willing to be challenged, taking courageous decisions as a result. We help our employees to progress at every step and congratulate those who deserve it.

Ambition and results

Ambition is nurtured at every step – this drives results. We are ambitious entrepreneurs with a taste for performance, growth and celebrating success. Commitments are always kept as we seek to achieve profitable growth to create value and employment. We aim to bring as much value as possible to our clients, at every touchpoint.

Learning and innovating

Curiosity and learning are at our core – this stimulates innovation. At Devoteam, we are curious. We learn and embrace innovation constantly to meet challenges and build partnerships of excellence.

Caring and sharing

A caring attitude is infused into our culture – this encourages sharing. We believe in the power of teams, we promote support and collaboration.

At Devoteam, we care about our teams and want to work in a positive, productive environment. We support the development of talent and careers.

Values : 1. Respect

2. Frankness

3. Passion

Knowing that success is the result of collaboration. Alone, we go faster, but together, we go further.

To know more about us, please visit :

Job Description

Summary

We are looking for a Technical Lead to manage the implementation and technical execution of ServiceNow Governance, Risk, and Compliance (GRC) modules, including Risk Management, Policy and Compliance, Audit Management, Third-Party Risk Management (TPRM), and Business Continuity Management (BCM). This is a hands-on leadership role requiring deep technical knowledge of the ServiceNow platform and the ability to lead a team of developers and work with business stakeholders.

Key Responsibilities

• Lead technical design and architecture of ServiceNow GRC modules.
• Translate business requirements into secure, scalable ServiceNow solutions.
• Drive configuration, scripting, and integration efforts.
• Conduct code reviews, ensure best practices, and maintain high-quality standards.
• Collaborate with cross-functional teams, including risk, compliance, security, audit, and IT.
• Lead agile ceremonies (standups, planning, retros) and manage sprint deliverables.
• Mentor ServiceNow developers and administrators.
• Troubleshoot complex issues and provide ongoing technical support.
• Monitor platform performance and identify opportunities for optimization.

Qualifications

• 7+ years of hands-on ServiceNow development experience.
• 3+ years working with ServiceNow GRC modules.
• Demonstrated experience as a technical lead in GRC implementations.
• Strong knowledge of JavaScript, Glide APIs, Flow Designer, and IntegrationHub.
• Proven ability to manage technical teams and complex deployments.
• Excellent communication, leadership, and stakeholder engagement skills.
• Familiarity with data governance and regulatory frameworks.

Preferred Certifications

• ServiceNow Certified Implementation Specialist – Risk and Compliance.
• ServiceNow Certified Implementation Specialist – BCM.
• ServiceNow Certified Application Developer.
• ServiceNow Certified System Administrator.
• ITIL v4 Foundation (preferred).
• CRISC or equivalent GRC / security certification (a plus).

Additional Information

Business Unit : Cyber Trust BU

Level : Senior - Managerial Level

We are looking for a Technical Lead to manage the implementation and technical execution of ServiceNow Governance, Risk, and Compliance (GRC) modules, including Risk Management, Policy and Compliance, Audit Management, Third-Party Risk Management (TPRM), and Business Continuity Management (BCM). This is a hands-on leadership role requiring deep technical knowledge of the ServiceNow platform and the ability to lead a team of developers and work with business stakeholders.

Key Responsibilities

• Lead technical design and architecture of ServiceNow GRC modules.
• Translate business requirements into secure, scalable ServiceNow solutions.
• Drive configuration, scripting, and integration efforts.
• Conduct code reviews, ensure best practices, and maintain high-quality standards.
• Collaborate with cross-functional teams, including risk, compliance, security, audit, and IT.
• Lead agile ceremonies (standups, planning, retros) and manage sprint deliverables.
• Mentor ServiceNow developers and administrators.
• Troubleshoot complex issues and provide ongoing technical support.
• Monitor platform performance and identify opportunities for optimization.
  

Desired Candidate Profile

Qualifications

• 7+ years of hands-on ServiceNow development experience.
• 3+ years working with ServiceNow GRC modules.
• Demonstrated experience as a technical lead in GRC implementations.
• Proven ability to manage technical teams and complex deployments.
• Excellent communication, leadership, and stakeholder engagement skills.
• Familiarity with data governance and regulatory frameworks.

Preferred Certifications

• ServiceNow Certified Implementation Specialist Risk and Compliance.
• ServiceNow Certified Implementation Specialist BCM.
• ServiceNow Certified Application Developer.
• ServiceNow Certified System Administrator.
• ITIL v4 Foundation (preferred).
• CRISC or equivalent GRC/security certification (a plus).

Company Industry

• Consulting
• Management Consulting
• Advisory Services

Department / Functional Area

Keywords

• ServiceNow GRC Lead Consultant

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At Devoteam, we believe that technology, combined with strong human values, can actively drive change for the better. Discover how Tech for People is shaping the future, creating a positive impact on individuals and the world around us.
With over 25 years of passion for technology and a presence in 18+ countries across EMEA and beyond, we are committed to leveraging innovation, expertise, and human-centric values to make a difference.

Devoteam Culture & Values:
True innovation is born from a powerful culture, fused with meaningful values.

Culture:

Fair and courageous
Everyone is treated fairly this fuels bravery. At Devoteam, we always make fair decisions. We listen and are willing to be challenged, taking courageous decisions as a result. We help our employees to progress at every step and congratulate those who deserve it.

Ambition and results
Ambition is nurtured at every step this drives results. We are ambitious entrepreneurs with a taste for performance, growth and celebrating success. Commitments are always kept as we seek to achieve profitable growth to create value and employment. We aim to bring as much value as possible to our clients, at every touchpoint.

Learning and innovating
Curiosity and learning are at our core this stimulates innovation. At Devoteam, we are curious. We learn and embrace innovation constantly to meet challenges and build partnerships of excellence.

Caring and sharing
A caring attitude is infused into our culture this encourages sharing. We believe in the power of teams, we promote support and collaboration.
At Devoteam, we care about our teams and want to work in a positive, productive environment. We support the development of talent and careers,

Values:

1. Respect
2. Frankness
3. Passion

Knowing that success is the result of collaboration. Alone, we go faster, but together, we go further.

To know more about us, please visit:

Join to apply for the Service Management Expert role at Dicetek LLC .

The role holder is responsible for the day-to-day administration of the Service Management processes, ensuring adherence to agreed processes, identifying unassigned workload, and routine reporting on key performance indicators. The duties must be carried out in accordance with business policies and procedures.

• >5 years working within a Service Management function
• 3 to 5 years of relevant practical experience with Information Technology Infrastructure Library (ITIL) version 4
• 3 to 5 years managing Incidents
• 3 to 5 years overseeing Technical Change Management
• >3 years of process improvement experience
• Native Arabic Speaker
• Fluent in verbal and written English

• Not Applicable

• Contract

• Management and Manufacturing

• IT Services and IT Consulting

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The ITSM Specialist is responsible for supporting the continuity and quality of IT services by ensuring adherence to IT Service Management (ITSM) policies, procedures, and standards. The role focuses on the implementation, monitoring, and continuous improvement of ITSM practices in alignment with organizational goals and compliance requirements. Ensure the effective delivery of IT services to meet the needs of Bahri.

Key Performance Area:

ITSM Implementation & Compliance

• Support the implementation and continuity of IT services in accordance with established ITSM standards.
• Maintain and administer ITSM policies, procedures, and documentation to ensure relevance and accuracy.
• Monitor compliance with ITSM requirements and support their effective implementation within Bahri IT.
• Ensure ITSMS compliance is upheld within all relevant functions and assist in addressing non-conformance issues.
• Promote ITSM awareness across the organization through training and communication initiatives.
• Ensure ITSM documentation (policies, procedures, and guidelines) remains current and aligned with industry standards.

Performance Monitoring & Risk Management

• Generate reports on ITSM performance and identify areas for improvement.
• Conduct periodic risk assessments related to IT services and support the implementation of mitigation controls.
• Track and maintain IT assets, including licenses, to ensure accurate records and service delivery readiness.
• Assist in planning and conducting internal audits and support the coordination of ITSM external surveillance audits.
• Support vendor and supplier interactions for IT service and product procurement, including evaluation input and feedback.

Service Delivery Support

• Contribute to maintaining high standards of IT service delivery through best practices and user support.
• Monitor service-level agreements (SLAs) and assist in analyzing performance metrics.
• Participate in incident management, request fulfillment, and problem management processes.
• Communicate effectively with stakeholders to support issue resolution and enhance user satisfaction.

Qualifications and Experience:

Bachelor's degree in IT or equivalent.

Minimum of 4 years of relevant experience

Professional Certificates and Licenses:

• ITIL V4 foundation required.
• ITIL V4 MP Preferred
• ISO 2000 lead implementer Preferred

• Seniority level Associate

• Employment type Full-time

• Job function Information Technology
• Industries IT Services and IT Consulting

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Riyadh, Riyadh, Saudi Arabia 23 hours ago

Riyadh, Riyadh, Saudi Arabia 50 minutes ago

Riyadh, Riyadh, Saudi Arabia SAR180,000.00-SAR240,000.00 1 month ago

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About Us

Businesses are complex, and so are their workflows and challenges. Off-the-shelf AI solutions often fall short of meeting unique needs. At VisionX, we bridge this gap with deep AI expertise and an understanding of your processes, pain points, and goals. Since 2017, AI has been our core, enabling us to deliver tailored systems for businesses and customers. As innovation partners to world-leading brands and Fortune 1000 companies, we specialize in product strategy and custom application development, leveraging agile methods, accelerators, and pre-trained AI assets to fast-track your AI journey while creating Intellectual Property.

Recognized among Fast Company’s Top 10 Most Innovative Companies of 2020—alongside Microsoft and Snap Inc.—VisionX delivers cutting-edge solutions across industries. Our expertise spans computer vision, 3D modeling, AR, VR, decision sciences, and IoT, solving diverse challenges with precision and innovation. By aligning technology with your objectives, we deliver transformative solutions that drive growth.

Your Role:

As an IT Service Management Analyst (BSE) at VisionX, you will play a crucial role in optimizing IT service delivery by driving process improvements and enhancing operational efficiency. You will be responsible for analyzing existing IT processes, identifying areas for improvement, and implementing best practices aligned with ITIL frameworks.

Responsibilities:

1. Proactively assess, design, and refine IT operational processes to achieve greater efficiency, enhance performance, and ensure alignment with organizational goals.
2. Utilize key performance indicators (KPIs) to identify bottlenecks, prioritize improvements, and track the effectiveness of process changes.
3. Implement process improvements through automation, streamlining workflows, and leveraging monitoring technologies.
4. Foster a culture of continuous improvement within the IT department.
5. Collaborate with various departments (e.g., development, operations, support) to ensure process enhancements support broader business objectives.
6. Communicate effectively with stakeholders at all levels, including technical and non-technical personnel.
7. Ensure compliance with industry standards and regulations related to IT service management.
8. Utilize data analytics to identify trends, predict potential issues, and measure the impact of process improvements.
9. Prepare reports and presentations to communicate process performance and improvement initiatives to management.

What You Need:

1. 5-8 years of experience in IT service management (ITSM), with a strong understanding of ITIL frameworks and best practices.
2. ITIL certification (e.g., ITIL Foundation V4, ITIL Intermediate) is mandatory.
3. Strong analytical and problem-solving skills, with the ability to identify and resolve complex issues.
4. Excellent communication and interpersonal skills, with the ability to effectively collaborate with diverse teams.
5. Proficiency in data analysis and reporting tools.
6. Experience with IT service management tools (e.g., ServiceNow, Jira) is a plus.
7. Strong understanding of IT operations, including incident management, problem management, change management, and release management.

Why Choose Us

Our global network of industry experts and mentors helps shape your growth and future. We believe in delivering client value through our work. We build products that are not good or great, but outstanding.

You deliver! We will make your stay and journey with us worthwhile.

We are an equal opportunity employer, and we value diversity. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other legally protected status.

About Us

Businesses are complex, and so are their workflows and challenges. Off-the-shelf AI solutions often fall short of meeting unique needs. At VisionX, we bridge this gap with deep AI expertise and an understanding of your processes, pain points, and goals. Since 2017, AI has been our core, enabling us to deliver tailored systems for businesses and customers. As innovation partners to world-leading brands and Fortune 1000 companies, we specialize in product strategy and custom application development, leveraging agile methods, accelerators, and pre-trained AI assets to fast-track your AI journey while creating Intellectual Property.

Recognized among Fast Company’s Top 10 Most Innovative Companies of 2020—alongside Microsoft and Snap Inc.—VisionX delivers cutting-edge solutions across industries. Our expertise spans computer vision, 3D modeling, AR, VR, decision sciences, and IoT, solving diverse challenges with precision and innovation. By aligning technology with your objectives, we deliver transformative solutions that drive growth.

Your Role:

As an IT Service Management Analyst (BSE) at VisionX, you will play a crucial role in optimizing IT service delivery by driving process improvements and enhancing operational efficiency. You will be responsible for analyzing existing IT processes, identifying areas for improvement, and implementing best practices aligned with ITIL frameworks.

Responsibilities:

1. Proactively assess, design, and refine IT operational processes to achieve greater efficiency, enhance performance, and ensure alignment with organizational goals.
2. Utilize key performance indicators (KPIs) to identify bottlenecks, prioritize improvements, and track the effectiveness of process changes.
3. Implement process improvements through automation, streamlining workflows, and leveraging monitoring technologies.
4. Foster a culture of continuous improvement within the IT department.
5. Collaborate with various departments (e.g., development, operations, support) to ensure process enhancements support broader business objectives.
6. Communicate effectively with stakeholders at all levels, including technical and non-technical personnel.
7. Ensure compliance with industry standards and regulations related to IT service management.
8. Utilize data analytics to identify trends, predict potential issues, and measure the impact of process improvements.
9. Prepare reports and presentations to communicate process performance and improvement initiatives to management.

What You Need:

1. 5-8 years of experience in IT service management (ITSM), with a strong understanding of ITIL frameworks and best practices.
2. ITIL certification (e.g., ITIL Foundation V4, ITIL Intermediate) is mandatory.
3. Strong analytical and problem-solving skills, with the ability to identify and resolve complex issues.
4. Excellent communication and interpersonal skills, with the ability to effectively collaborate with diverse teams.
5. Proficiency in data analysis and reporting tools.
6. Experience with IT service management tools (e.g., ServiceNow, Jira) is a plus.
7. Strong understanding of IT operations, including incident management, problem management, change management, and release management.

Why Choose Us

Our global network of industry experts and mentors helps shape your growth and future. We believe in delivering client value through our work. We build products that are not good or great, but outstanding.

You deliver! We will make your stay and journey with us worthwhile.

We are an equal opportunity employer, and we value diversity. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other legally protected status.

2 weeks ago Be among the first 25 applicants

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Role Summary:

The ServiceNow Architect is responsible for the technical strategy, design, and delivery of all ServiceNow components supporting the CCC transformation. This includes AIOps integrations, CMDB & Service Mapping, and the Service Portfolio & Catalog Framework.

Role Summary:

The ServiceNow Architect is responsible for the technical strategy, design, and delivery of all ServiceNow components supporting the CCC transformation. This includes AIOps integrations, CMDB & Service Mapping, and the Service Portfolio & Catalog Framework.

The architect will design ServiceNow to act as a manager of managers, aggregating events, telemetry, and service health from multiple monitoring tools into a single command view.

Key Responsibilities:

• Architect the integration of monitoring and observability platforms (e.g., Dynatrace, Splunk, BMC TSOM, SolarWinds) into ServiceNow ITOM Event Management, enabling auto-ticketing, event enrichment, and intelligent incident response
• Lead the design and execution of CMDB & Service Mapping projects, ensuring accurate modeling of business services, infrastructure, and application dependencies
• Define the Service Portfolio and Service Catalog framework, aligning services to organizational roles, SLAs, and business outcomes
• Support implementation of Operational Intelligence and AIOps features within ServiceNow to drive predictive analytics, anomaly detection, and impact analysis
• Act as a ServiceNow SME to ensure alignment across CMDB, Change Management, and Monitoring Integration modules
• Collaborate with the Observability Architect to standardize data ingestion models, configuration item (CI) relationships, and service health dashboards
• Oversee customization, policy design, and configuration of CMDB reconciliation and data federation models
  
  

• 8-12 years of experience in ServiceNow architecture and enterprise ITSM/ITOM implementations
• Demonstrated experience delivering ServiceNow-based AIOps and CMDB integration projects
• Strong technical knowledge in:
• ServiceNow ITOM Event Management
• Service Mapping and Discovery
• CMDB Modeling and CI Relationships
• Service Portfolio & Catalog Design
• Experience in building ServiceNow as a manager of managers, integrating external systems like Splunk, BMC, Dynatrace, and SolarWinds
• Familiar with MID Server design, orchestration, and ITOM Health dashboards
• ServiceNow Certified System Administrator or Certified Implementation Specialist (ITOM or CMDB) preferred

• Seniority level Mid-Senior level

• Employment type Contract

• Job function Information Technology
• Industries IT Services and IT Consulting

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Riyadh, Riyadh, Saudi Arabia 18 hours ago

Riyadh, Riyadh, Saudi Arabia 19 hours ago

Riyadh, Riyadh, Saudi Arabia 23 hours ago

Riyadh, Riyadh, Saudi Arabia 8 minutes ago

Riyadh, Riyadh, Saudi Arabia 19 hours ago

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At MTech Systems, our company mission is to increase yield in protein production to help feed the growing world population without compromising animal welfare or damaging the planet. We aim to create software that delivers real-time data to the entire supply chain that allows producers to get better insight into what is happening on their farms and what they can do to responsibly improve production.

MTech Systems is a prominent provider of tools for managing performance in Live Animal Protein Production. For over 30 years, MTech Systems has provided cutting-edge enterprise data solutions for all aspects of the live poultry operations cycle. We provide our customers with solutions in Business Intelligence, Live Production Accounting, Production Planning, and Remote Data Management—all through an integrated system. Our applications can currently be found running businesses on six continents in over 50 countries. MTech has built an international reputation for equipping our customers with the power to utilize comprehensive data to maximize profitability.

With over 250 employees globally, MTech Systems currently has main offices in Mexico, United States, and Brazil, with additional resources in key markets around the world. MTech Systems USA’s headquarters is based in Atlanta, Georgia and has approximately 90 team members in a casual, collaborative environment. Our work culture here is based on a commitment to helping our clients feed the world, resulting in a flexible and rewarding atmosphere. We are committed to maintaining a work culture that enhances collaboration, provides robust development tools, offers training programs, and allows for direct access to senior and executive management.

Job Summary

We are seeking an energetic, motivated Implementation Specialist with a strong desire to grow professionally. The ideal candidate thrives in dynamic environments, is eager to learn, and communicates confidently with both C-suite executives and frontline operations personnel.

As part of MTech’s central project team, the Implementation Specialist is responsible for managing the implementation of designated software projects for new and existing clients. This role ensures deliverables are met on time and within scope, facilitates customer training, and helps align MTech’s technology with client business goals. In addition to leading project work, the Senior Project Consultant also mentors junior team members and contributes to internal knowledge-sharing initiatives.

Responsibilities and Duties

• Manage project scope, timeline, and resources to meet contractual and client expectations.
• Develop detailed project plans, monitor progress, and track key milestones.
• Lead on-site and virtual meetings with senior stakeholders to assess needs and guide implementations.
• Facilitate process discovery workshops and recommend software configurations or customizations.
• Document business requirements and translate them into technical specifications.
• Identify project risks early and propose effective mitigation strategies.
• Deliver high-quality, on-time implementations aligned with customer business processes.
• Conduct system and user acceptance testing to ensure solution quality.
• Lead tailored training sessions for end users and client teams.
• Create and maintain clear documentation for configurations, workflows, and processes.
• Develop deep proficiency in 4–6 software modules within one year and independently lead implementations.
• Mentor and coach junior team members to enhance project delivery and client satisfaction.
• Collaborate cross-functionally with support, development, and product teams to resolve issues and continuously improve the implementation process.

Education and Experience

• Bachelor’s degree in Business, Computer Science, Agriculture, Engineering, or related field
• 2–4 years of experience in project management or software implementation
• 2+ years of experience in data analysis, systems integration, or enterprise software environments
• Experience with Excel, SQL, data mapping, or similar tools
• Experience working in agriculture, animal protein, or supply chain industries is a plus
• Experience with tools such as Jira, Wrike, Microsoft Project, DevOps or equivalent is a plus

Qualifications and Skills

• Proficiency in English and Arabic
• Strong planning, time management, and organizational skills
• Exceptional analytical and problem-solving ability in technical environments
• Proven ability to lead and influence both technical and non-technical audiences
• Excellent verbal and written communication skills
• Confident public speaking and client presentation skills
• Self-starter with a desire to learn and grow in a fast-paced environment
• Ability to coach and mentor others within the team Strong leadership and people management skills.

Travel Requirements

• Up to 50% of domestic and international travel required

EEO Statement

Integrated into our shared values is MTech’s commitment to diversity and equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. MTech aims to maintain a global inclusive workplace where every person is regarded fairly, appreciated for their uniqueness, advanced according to their accomplishments, and encouraged to fulfill their highest potential. We believe in understanding and respecting differences among all people. Every individual at MTech has an ongoing responsibility to respect and support a globally diverse environment.

Implementation Specialist (EMEA) MTech Systems - Saudi Arabia

At MTech Systems, our company mission is to increase yield in protein production to help feed the growing world population without compromising animal welfare or damaging the planet. We aim to create software that delivers real-time data to the entire supply chain that allows producers to get better insight into what is happening on their farms and what they can do to responsibly improve production.

MTech Systems is a prominent provider of tools for managing performance in Live Animal Protein Production. For over 30 years, MTech Systems has provided cutting-edge enterprise data solutions for all aspects of the live poultry operations cycle. We provide our customers with solutions in Business Intelligence, Live Production Accounting, Production Planning, and Remote Data Management—all through an integrated system. Our applications can currently be found running businesses on six continents in over 50 countries. MTech has built an international reputation for equipping our customers with the power to utilize comprehensive data to maximize profitability.

With over 250 employees globally, MTech Systems currently has main offices in Mexico, United States, and Brazil, with additional resources in key markets around the world. MTech Systems USA’s headquarters is based in Atlanta, Georgia and has approximately 90 team members in a casual, collaborative environment. Our work culture here is based on a commitment to helping our clients feed the world, resulting in a flexible and rewarding atmosphere. We are committed to maintaining a work culture that enhances collaboration, provides robust development tools, offers training programs, and allows for direct access to senior and executive management.

Job Summary

We are seeking an energetic, motivated Implementation Specialist with a strong desire to grow professionally. The ideal candidate thrives in dynamic environments, is eager to learn, and communicates confidently with both C-suite executives and frontline operations personnel.

As part of MTech’s central project team, the Implementation Specialist is responsible for managing the implementation of designated software projects for new and existing clients. This role ensures deliverables are met on time and within scope, facilitates customer training, and helps align MTech’s technology with client business goals. In addition to leading project work, the Senior Project Consultant also mentors junior team members and contributes to internal knowledge-sharing initiatives.

Responsibilities and Duties

• Manage project scope, timeline, and resources to meet contractual and client expectations.
• Develop detailed project plans, monitor progress, and track key milestones.
• Lead on-site and virtual meetings with senior stakeholders to assess needs and guide implementations.
• Facilitate process discovery workshops and recommend software configurations or customizations.
• Document business requirements and translate them into technical specifications.
• Identify project risks early and propose effective mitigation strategies.
• Deliver high-quality, on-time implementations aligned with customer business processes.
• Conduct system and user acceptance testing to ensure solution quality.
• Lead tailored training sessions for end users and client teams.
• Create and maintain clear documentation for configurations, workflows, and processes.
• Develop deep proficiency in 4–6 software modules within one year and independently lead implementations.
• Mentor and coach junior team members to enhance project delivery and client satisfaction.
• Collaborate cross-functionally with support, development, and product teams to resolve issues and continuously improve the implementation process.

Education and Experience

• Bachelor’s degree in Business, Computer Science, Agriculture, Engineering, or related field
• 2–4 years of experience in project management or software implementation
• 2+ years of experience in data analysis, systems integration, or enterprise software environments
• Experience with Excel, SQL, data mapping, or similar tools
• Experience working in agriculture, animal protein, or supply chain industries is a plus
• Experience with tools such as Jira, Wrike, Microsoft Project, DevOps or equivalent is a plus

Qualifications and Skills

• Proficiency in English and Arabic
• Strong planning, time management, and organizational skills
• Exceptional analytical and problem-solving ability in technical environments
• Proven ability to lead and influence both technical and non-technical audiences
• Excellent verbal and written communication skills
• Confident public speaking and client presentation skills
• Self-starter with a desire to learn and grow in a fast-paced environment
• Ability to coach and mentor others within the team Strong leadership and people management skills.

Travel Requirements

• Up to 50% of domestic and international travel required
• May include travel time on weekends

EEO Statement

Integrated into our shared values is MTech’s commitment to diversity and equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. MTech aims to maintain a global inclusive workplace where every person is regarded fairly, appreciated for their uniqueness, advanced according to their accomplishments, and encouraged to fulfill their highest potential. We believe in understanding and respecting differences among all people. Every individual at MTech has an ongoing responsibility to respect and support a globally diverse environment.

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2 days ago Be among the first 25 applicants

Description

We are seeking a detail-oriented technical consultant who gets things done, done. You are a techno-functional expert, with a strong background in non-cost process management (Quality, Health & Safety, Environment, Risk). You are looking to join a small, collaborative project team that applies Enstoa’s innovative project delivery approach. You are flexible, keen to travel and work from client offices, able to adapt your communication strategies based on your audience, and willing to try new ways of managing and delivering projects. A deep knowledge of Oracle’s Unifier, Oracle’s OPC, Enablon’s Software, as well as other non-cost project management software applications is highly rated, but not essential. Enablon software is a must.

Description

We are seeking a detail-oriented technical consultant who gets things done, done. You are a techno-functional expert, with a strong background in non-cost process management (Quality, Health & Safety, Environment, Risk). You are looking to join a small, collaborative project team that applies Enstoa’s innovative project delivery approach. You are flexible, keen to travel and work from client offices, able to adapt your communication strategies based on your audience, and willing to try new ways of managing and delivering projects. A deep knowledge of Oracle’s Unifier, Oracle’s OPC, Enablon’s Software, as well as other non-cost project management software applications is highly rated, but not essential. Enablon software is a must.

You communicate to your team members and to our clients with precision. You use data as a decision-making partner. You are confident to share what you know and humble to learn what you don’t. You have knowledge of the industry standards applicable to these mentioned functional areas.

Responsibilities

Techno-functional expert to facilitate application configuration

Owns deliverables or parts of deliverables

Contribute to content development as needed for non-cost PMIS artifacts

Owns delivery KPI’s and reporting on a given engagement

Collaborate with your Enstoa team to develop project plans and schedules and communicate key milestones both internally and to clients

Ensure on-time delivery of the deliverables we provide to our clients

Ensure professional, polished deliverables are presented to our clients

Plan and coordinate meetings and workshops among internal team members and clients

Support our business development efforts through proposal preparation and review

Holding self and others accountable to performance to plan the SOWs

Comply with Enstoa’s procedures to manage project budget, financials, and profit and loss

Use existing tools and processes to capture accurate project reporting

Schedule meetings, capture meeting minutes

Escalate rapidly when PMO process is not being adhered to

Report to Delivery lead of the project as seen as appropriate

Requirements

Core Qualifications:

Technical experience and skills (requirements gathering, configuration, Test script, dashboarding, report building) of related software applications to manage Quality, H&S, Environment and Risk

Translate client requirements into system configuration specifications

System integration

Functional experience in the respective management areas (of Q, H&S, E and Risk)

Good communication skills.

5+ years of experience in a related field

Preferred Qualifications

Technical software certifications

Certifications/qualification as practitioner of Q, H&S, E and Risk

Experience with Construction Project Management

Knowledge of dashboard tools (e.g. QlikView, Tableau, Power BI, etc.), SQL, Nabsic

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Information Technology
• Industries Construction

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