111 Service Worker jobs in Saudi Arabia

Customer Service Associate

Riyadh, Riyadh Afaq Q Tech General Trading

Posted today

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Job Description

Must have a minimum of B1 proficiency in written and spoken English.
- Must be 18 years of age or older
- Graduate with a minimum qualification of high school degree
- Must be flexible in rotational shifts including night shifts

**Saudi Nationals Only**

**Our Amazon Contact Centers work towards a single goal**: to deliver the best possible support experience to our customers. To do that, our CS Operations teams are empowered and expected to think like owners. We solve problems the first time so that customers have an effortless experience every time.

Key job responsibilities

**Communication Skills**:

- Good English level
- Excellent communication skills in (written and verbal)
- Ability to communicate correctly and clearly with all customers
- Good comprehension skills - ability to clearly understand and state the issues customers present
- Ability to concentrate - follow customers issues without distraction to resolution
- Good composition skills - ability to compose a grammatically correct, concise, and accurate written response
- Ability to work independently and within a team

**Computer Knowledge/Skills**:

- Ability to use a desktop computer system
- Familiarity with Windows Operating System, Microsoft Outlook, Microsoft Word and Internet Explorer
- Excellent typing skills
- Demonstrates understanding of the Internet
- Demonstrates an ability to successfully navigate websites
- Ability to successfully adapt to changes in the work environment

**Customer Focus**:

- Excellent customer service skills, including maintaining focus on the customer issue in a fast-paced environment
- Ability to empathize with and prioritize customer needs
- Demonstrates interpersonal skills with a diverse customer base
- Demonstrates conflict resolution, negotiation, and de-escalation skills
- Demonstrates ownership to resolve challenging customer issues, escalating when necessary
- Ability to determine customer needs and provide appropriate solutions
- Maintain regular and reliable attendance, including the daily schedule as assigned
- Flexible with the working schedule; may be expected to work weekends, holidays and events
- Ability to work overtime as required by business - as much as 60 hours a week, most often occurring in the weeks surrounding the peak season.

**Problem Solving Skills**:

- Effective problem solving skills including decision making, time management and immediate prioritization of tasks as assigned
- Ability to approach problems logically and rationally
- Action oriented and self-disciplined
- Organized and detail-oriented
- Ability to quickly and effectively prioritize work time in various departments to meet business need
- Ability to maintain composure in highly escalated situations
- Minimum 6+ months of Contact Center/ BPO experience in Voice Support is a plus
This advertiser has chosen not to accept applicants from your region.

Customer Service Associate - Seasonal

Riyadh, Riyadh Amazon

Posted today

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Job Description

Role : Customer Service Associate (CSA) - Seasonal
Job Type : Fixed-term (Seasonal), Full-time
Location : Three E-com Center, MOA Complex, Pasay City

Our mission at Amazon is to be the Earth’s most customer-centric company, and our award-winning Customer Service team is a key part of achieving that goal. Doing our best for our customers is where we get our energy, and that’s why you’ll find we approach things differently here. You won’t be asked to read from a script or learn dialogue by heart. Instead, we’ll provide you with the training you need to problem solve for our customers. You’ll bring your unique personality to every customer conversation and deliver the exceptional support experience our customers love.

What will you do as a Customer Service Associate?

As an Amazon Customer Service Associate, you have very clear purpose: to prevent issues, solve queries, and delight our customers. You’ll be the first point of contact for ourNorth America and United Kingdom (UK) markets/ customers by answering their requests through phone, chat and/or email – this includes everything from order and product questions to payment matters and website guidance. Our Customer Service Associates use a variety of tools to navigate, research, and review solutions and communicate effectively with customers.

What are your hours?

This role requires working variable hours to match when customers need us most. You will workon shifting schedules and your work week is minimum40 hours , and all throughout your shift, you are expected to receive calls and assist our customers. In order to match our customer demand, we scheduled based on a variety of different shift patterns from Sunday to Monday. Note that schedule will not be fixed. We work on shifting, rotating and mostly on graveyard schedules. You will receive your work schedule at least 4 weeks in advance and your shifts may change every 4 weeks. You may be required to work national holidays, weekends, and will be asked to render overtime based on business needs. In order to meet our customer needs, we implement periods in certain months during prime, peak and other critical working period that will restrict late, absences, approved leaves, and time off. You will learn more about your exact schedule closer to your start date.

What strengths will you bring?

  • Hard-working, articulate, and detail-oriented.
  • Friendly and customer-focused in every situation.
  • Ability to learn quickly and embrace change.
  • Comfortable multi-tasking in a high-energy environment.
DESCRIPTION

Role : Customer Service Associate (CSA) - Seasonal
Job Type : Fixed-term (Seasonal), Full-time
Location : Three E-com Center, MOA Complex, Pasay City

Our mission at Amazon is to be the Earth’s most customer-centric company, and our award-winning Customer Service team is a key part of achieving that goal. Doing our best for our customers is where we get our energy, and that’s why you’ll find we approach things differently here. You won’t be asked to read from a script or learn dialogue by heart. Instead, we’ll provide you with the training you need to problem solve for our customers. You’ll bring your unique personality to every customer conversation and deliver the exceptional support experience our customers love.

What will you do as a Customer Service Associate?

As an Amazon Customer Service Associate, you have very clear purpose: to prevent issues, solve queries, and delight our customers. You’ll be the first point of contact for ourNorth America and United Kingdom (UK) markets/ customers by answering their requests through phone, chat and/or email – this includes everything from order and product questions to payment matters and website guidance. Our Customer Service Associates use a variety of tools to navigate, research, and review solutions and communicate effectively with customers.

What are your hours?

This role requires working variable hours to match when customers need us most. You will workon shifting schedules and your work week is minimum40 hours , and all throughout your shift, you are expected to receive calls and assist our customers. In order to match our customer demand, we scheduled based on a variety of different shift patterns from Sunday to Monday. Note that schedule will not be fixed. We work on shifting, rotating and mostly on graveyard schedules. You will receive your work schedule at least 4 weeks in advance and your shifts may change every 4 weeks. You may be required to work national holidays, weekends, and will be asked to render overtime based on business needs. In order to meet our customer needs, we implement periods in certain months during prime, peak and other critical working period that will restrict late, absences, approved leaves, and time off. You will learn more about your exact schedule closer to your start date.

What strengths will you bring?

  • Hard-working, articulate, and detail-oriented.
  • Friendly and customer-focused in every situation.
  • Ability to learn quickly and embrace change.
  • Comfortable multi-tasking in a high-energy environment.
What benefits will you receive?
  • Government mandated benefits.
What should you prepare for your application?
  • Government-issued IDs
  • Proof of statutory numbers: SSS, Tax Identification Number (TIN), Pagibig, and Philhealth
  • NBI Clearance – the certificate's“date printed” or“validity” should not be older than 90 days
If this sounds like it’s you, then click on the link below to start the application process!

You’ll need to allow 1-2 hours to complete full application, including assessments which will evaluate your suitability for the role. We recommend using a laptop/ desktop computer in order to get the best experience. You will have the option to save your application between each stage of the application process and return to it if necessary, but we strongly advise you to complete the process in one sitting where possible.

If successful, we will contact you about next steps!BASIC QUALIFICATIONS

What qualifications do we need from you?

  • Minimum age: 18 years old
  • Completed at least two years in college or Senior High Graduate; or
  • High school graduate (old curriculum) with at least one (1) year customer service experience; or,
  • Less than two years in college with at least one (1) year customer service experience.
  • Have the right to work in the Philippines without restrictions.
  • Strong communication skills inEnglish (both written and oral fluency).
  • The availability to work in varying shifts from Monday to Sunday. You will be working on a 9-hour shift (8-hour shift with 1-hour lunch break) and all throughout your shift, you are expected to receive calls and assist our customers.
  • Willingness and ability to work in rotating shifts (i.e. early, late, overnight, holidays, weekend, and overtime as required). In order to meet our customer needs, we implement periods in certain months during prime, peak and other critical working period that will restrict late, absences, approved leaves, and time off.
  • Understand and accept schedule changes based on business needs.
  • Schedule will not be fixed. We work on shifting, rotating and mostly on graveyard schedules.
  • The ideal candidates will be comfortable in a fast-paced, multi-tasked, high-energy environment. They will be creative and analytical problem solvers with a passion for excellent customer service.
BASIC QUALIFICATIONS

What qualifications do we need from you?

  • Minimum age: 18 years old
  • Completed at least two years in college or Senior High Graduate; or
  • High school graduate (old curriculum) with at least one (1) year customer service experience; or,
  • Less than two years in college with at least one (1) year customer service experience.
  • Have the right to work in the Philippines without restrictions.
  • Strong communication skills inEnglish (both written and oral fluency).
  • The availability to work in varying shifts from Monday to Sunday. You will be working on a 9-hour shift (8-hour shift with 1-hour lunch break) and all throughout your shift, you are expected to receive calls and assist our customers.
  • Willingness and ability to work in rotating shifts (i.e. early, late, overnight, holidays, weekend, and overtime as required). In order to meet our customer needs, we implement periods in certain months during prime, peak and other critical working period that will restrict late, absences, approved leaves, and time off.
  • Understand and accept schedule changes based on business needs.
  • Schedule will not be fixed. We work on shifting, rotating and mostly on graveyard schedules.
  • The ideal candidates will be comfortable in a fast-paced, multi-tasked, high-energy environment. They will be creative and analytical problem solvers with a passion for excellent customer service.


Amazon is an equal opportunity employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify, and build.

Protecting your privacy and the security of your data is a longstanding priority for Amazon. Please consult our Privacy Notice to know more about how we collect, use and transfer the personal data of our candidates.

Posted: May 9, 2025 (Updated about 3 hours ago)

Posted: May 19, 2025 (Updated about 8 hours ago)

Posted: May 14, 2025 (Updated about 8 hours ago)

Posted: May 19, 2025 (Updated about 9 hours ago)

Posted: May 19, 2025 (Updated about 9 hours ago)

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.

Customer Service Associate - Seasonal

New
Riyadh, Riyadh Amazon

Posted today

Job Viewed

Tap Again To Close

Job Description

Role : Customer Service Associate (CSA) - Seasonal
Job Type : Fixed-term (Seasonal), Full-time
Location : Three E-com Center, MOA Complex, Pasay City Our mission at Amazon is to be the Earth’s most customer-centric company, and our award-winning Customer Service team is a key part of achieving that goal. Doing our best for our customers is where we get our energy, and that’s why you’ll find we approach things differently here. You won’t be asked to read from a script or learn dialogue by heart. Instead, we’ll provide you with the training you need to problem solve for our customers. You’ll bring your unique personality to every customer conversation and deliver the exceptional support experience our customers love. What will you do as a Customer Service Associate? As an Amazon Customer Service Associate, you have very clear purpose: to prevent issues, solve queries, and delight our customers. You’ll be the first point of contact for our North America and United Kingdom (UK) markets/ customers by answering their requests through phone, chat and/or email – this includes everything from order and product questions to payment matters and website guidance. Our Customer Service Associates use a variety of tools to navigate, research, and review solutions and communicate effectively with customers. What are your hours? This role requires working variable hours to match when customers need us most. You will work on shifting schedules and your work week is minimum 40 hours , and all throughout your shift, you are expected to receive calls and assist our customers. In order to match our customer demand, we scheduled based on a variety of different shift patterns from Sunday to Monday. Note that schedule will not be fixed. We work on shifting, rotating and mostly on graveyard schedules. You will receive your work schedule at least 4 weeks in advance and your shifts may change every 4 weeks. You may be required to work national holidays, weekends, and will be asked to render overtime based on business needs. In order to meet our customer needs, we implement periods in certain months during prime, peak and other critical working period that will restrict late, absences, approved leaves, and time off. You will learn more about your exact schedule closer to your start date. What strengths will you bring?

  • Hard-working, articulate, and detail-oriented.
  • Friendly and customer-focused in every situation.
  • Ability to learn quickly and embrace change.
  • Comfortable multi-tasking in a high-energy environment.
DESCRIPTION

Role : Customer Service Associate (CSA) - Seasonal
Job Type : Fixed-term (Seasonal), Full-time
Location : Three E-com Center, MOA Complex, Pasay City Our mission at Amazon is to be the Earth’s most customer-centric company, and our award-winning Customer Service team is a key part of achieving that goal. Doing our best for our customers is where we get our energy, and that’s why you’ll find we approach things differently here. You won’t be asked to read from a script or learn dialogue by heart. Instead, we’ll provide you with the training you need to problem solve for our customers. You’ll bring your unique personality to every customer conversation and deliver the exceptional support experience our customers love. What will you do as a Customer Service Associate? As an Amazon Customer Service Associate, you have very clear purpose: to prevent issues, solve queries, and delight our customers. You’ll be the first point of contact for our North America and United Kingdom (UK) markets/ customers by answering their requests through phone, chat and/or email – this includes everything from order and product questions to payment matters and website guidance. Our Customer Service Associates use a variety of tools to navigate, research, and review solutions and communicate effectively with customers. What are your hours? This role requires working variable hours to match when customers need us most. You will work on shifting schedules and your work week is minimum 40 hours , and all throughout your shift, you are expected to receive calls and assist our customers. In order to match our customer demand, we scheduled based on a variety of different shift patterns from Sunday to Monday. Note that schedule will not be fixed. We work on shifting, rotating and mostly on graveyard schedules. You will receive your work schedule at least 4 weeks in advance and your shifts may change every 4 weeks. You may be required to work national holidays, weekends, and will be asked to render overtime based on business needs. In order to meet our customer needs, we implement periods in certain months during prime, peak and other critical working period that will restrict late, absences, approved leaves, and time off. You will learn more about your exact schedule closer to your start date. What strengths will you bring?

  • Hard-working, articulate, and detail-oriented.
  • Friendly and customer-focused in every situation.
  • Ability to learn quickly and embrace change.
  • Comfortable multi-tasking in a high-energy environment.
What benefits will you receive?
  • Government mandated benefits.
What should you prepare for your application?
  • Government-issued IDs
  • Proof of statutory numbers: SSS, Tax Identification Number (TIN), Pagibig, and Philhealth
  • NBI Clearance – the certificate's “date printed” or “validity” should not be older than 90 days
If this sounds like it’s you, then click on the link below to start the application process! You’ll need to allow 1-2 hours to complete full application, including assessments which will evaluate your suitability for the role. We recommend using a laptop/ desktop computer in order to get the best experience. You will have the option to save your application between each stage of the application process and return to it if necessary, but we strongly advise you to complete the process in one sitting where possible. If successful, we will contact you about next steps! BASIC QUALIFICATIONS

What qualifications do we need from you?

  • Minimum age: 18 years old
  • Completed at least two years in college or Senior High Graduate; or
  • High school graduate (old curriculum) with at least one (1) year customer service experience; or,
  • Less than two years in college with at least one (1) year customer service experience.
  • Have the right to work in the Philippines without restrictions.
  • Strong communication skills in English (both written and oral fluency).
  • The availability to work in varying shifts from Monday to Sunday. You will be working on a 9-hour shift (8-hour shift with 1-hour lunch break) and all throughout your shift, you are expected to receive calls and assist our customers.
  • Willingness and ability to work in rotating shifts (i.e. early, late, overnight, holidays, weekend, and overtime as required). In order to meet our customer needs, we implement periods in certain months during prime, peak and other critical working period that will restrict late, absences, approved leaves, and time off.
  • Understand and accept schedule changes based on business needs.
  • Schedule will not be fixed. We work on shifting, rotating and mostly on graveyard schedules.
  • The ideal candidates will be comfortable in a fast-paced, multi-tasked, high-energy environment. They will be creative and analytical problem solvers with a passion for excellent customer service.
BASIC QUALIFICATIONS

What qualifications do we need from you?

  • Minimum age: 18 years old
  • Completed at least two years in college or Senior High Graduate; or
  • High school graduate (old curriculum) with at least one (1) year customer service experience; or,
  • Less than two years in college with at least one (1) year customer service experience.
  • Have the right to work in the Philippines without restrictions.
  • Strong communication skills in English (both written and oral fluency).
  • The availability to work in varying shifts from Monday to Sunday. You will be working on a 9-hour shift (8-hour shift with 1-hour lunch break) and all throughout your shift, you are expected to receive calls and assist our customers.
  • Willingness and ability to work in rotating shifts (i.e. early, late, overnight, holidays, weekend, and overtime as required). In order to meet our customer needs, we implement periods in certain months during prime, peak and other critical working period that will restrict late, absences, approved leaves, and time off.
  • Understand and accept schedule changes based on business needs.
  • Schedule will not be fixed. We work on shifting, rotating and mostly on graveyard schedules.
  • The ideal candidates will be comfortable in a fast-paced, multi-tasked, high-energy environment. They will be creative and analytical problem solvers with a passion for excellent customer service.
Amazon is an equal opportunity employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify, and build. Protecting your privacy and the security of your data is a longstanding priority for Amazon. Please consult our Privacy Notice to know more about how we collect, use and transfer the personal data of our candidates.

Posted: May 9, 2025 (Updated about 3 hours ago)

Posted: May 19, 2025 (Updated about 8 hours ago)

Posted: May 14, 2025 (Updated about 8 hours ago)

Posted: May 19, 2025 (Updated about 9 hours ago)

Posted: May 19, 2025 (Updated about 9 hours ago)

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

#J-18808-Ljbffr

This advertiser has chosen not to accept applicants from your region.

Delivery Station Customer Service Associate

Jeddah, Makkah Amazon

Posted today

Job Viewed

Tap Again To Close

Job Description

Delivery Station Customer Service Associate

Job ID: Services LLC

At Amazon, our mission is to be Earth's most customer-centric company. To achieve this goal, we strive to exceed expectations by innovating and providing best-in-class customer support as we expand our logistics products and services including improving how we fulfill and deliver customer orders. We're making history and the good news is that we've only just begun. At Amazon you get to Work with smart, passionate people who are building new products and services every day on behalf of our customers.

As a Delivery Station Customer Service Associate, you will help improve the customer experience by providing in station real-time, hands-on support to ensure our customers receive their packages on time, as promised. The role will also help connect customers with experts who can provide them the most accurate and up-to-date information about their packages. The work is beyond fulfilling and delivering customer orders; it's making sure we put smiles on customer's faces.

Key job responsibilities
As a Delivery Station Customer Service Associate, you will be responsible for:
- Communicating with customers directly in-person, in addition to communicating via phone and email
- Empathizing with and prioritizing customer needs
- Upholding company values and respecting every customer
- Resolving issues and setting appropriate expectations with customers
- Clearly understanding and responding appropriately to the issues that customers present
- Consistently composing grammatically correct, concise, and accurate written responses to customer issues
- Approaching problems logically and with good judgment to ensure the appropriate customer outcome
- Making quick and effective decisions on behalf of the customer
- Working a flexible Full-Time (40+ hours per week) schedule

Performing the following tasks, with or without reasonable accommodation:
- Carry, lift, push and pull up to 49 pounds
- Frequently push, pull, squat, bend and reach
- Stand and walk during shifts lasting up to 12 hours
- Work in an environment where the noise level varies and can be loud (hearing protection will be provided)
- Work in an environment where the temperature may vary due to outside weather conditions and is not controlled

A day in the life
You'll be based at one of our last-mile delivery warehouses, where Amazon's leading logistics system operates. As orders are dispatched and delivered, you'll be in contact with our warehouse, associates, delivery partners and customers when they need guidance. Where a customer needs to reschedule a delivery, you'll be informing our delivery partners. Where you notice a delivery issue, you'll get to work resolving it straight away, so that our customers get a great experience every time without having to contact Amazon.

Operating at the heart of Amazon's logistics, you'll develop logistical and customer expertise that sets Amazon apart. You'll connect with our customers every day, using your in-depth understanding of our supply chain and local knowledge of delivery connections and warehouses.

About the team
Our mission is to be Earth's most customer-centric company, and few departments have as direct an impact on that mission as our Customer Service team. We're an inclusive team who empower and look after our people, so they have the time and energy to focus on our customers' happiness. Our goal is to reduce customer effort every way we can, helping them get the best results quickly and efficiently. We support our self-service channels to offer expert insights into our customers' most complex issues.

Within Customer Service, there are opportunities in process improvement, customer experience, data analysis and customer retention. The CS team is always looking for ways to make Amazon's customer service even better, and we need excellent people to make that happen.

BASIC QUALIFICATIONS PREFERRED QUALIFICATIONS

- Bachelor Degree or equivalent work- related experience
- Proficiency in verbal and written communication skills
- Experience in understanding performance metrics and developing them to measure progress against key performance indicators
- Experience working on a merchandising/brand ambassador team for a nationally recognized consumer brand

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

This advertiser has chosen not to accept applicants from your region.

Service Associate - Concierge

Jeddah, Makkah Shangri-La Group

Posted 25 days ago

Job Viewed

Tap Again To Close

Job Description

Join to apply for the Service Associate - Concierge role at Shangri-La Group

Join to apply for the Service Associate - Concierge role at Shangri-La Group

Shangri-La Jeddah

Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provides the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.

  • 203 stylish rooms and suites plus 17 luxury serviced apartments.
  • 4 restaurants and lounges, including the legendary Shang Palace
  • Convenient for Jeddah’s popular landmarks and Red Sea Mall
  • 116 privately owned Burj Assila Residences.

Shangri-La Jeddah

Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provides the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.

  • 203 stylish rooms and suites plus 17 luxury serviced apartments.
  • 4 restaurants and lounges, including the legendary Shang Palace
  • Convenient for Jeddah’s popular landmarks and Red Sea Mall
  • 116 privately owned Burj Assila Residences.

Job Summary

Provides guest services and assists guests with their luggage and other items.

As a Service Associate – Concierge, we rely on you to,

  • Builds relationship with guests to delight and gain loyalty.
  • Assists guests in airline reservation/ confirmation, handling of messages, transportation arrangements, city tours, restaurant reservations.
  • Ensures all interactions with guests are handled professionally and with care adhering to hotel’s policies and procedures.
  • Ensures proper records are maintained for all guests’ deliveries.
  • Maintains all quality standards and procedures from guest’s pre‐arrival, to guest’s arrival, to guest’s in‐house stay to guest’s departure.
  • Coordinates and ensure timely deliveries and collections of guests’ luggage.

What We Are Looking For

  • At least 1 year working experience in hotel
  • Ability to work long hours and shift
  • Communicates and writes with fluency in English (as well as the Arabic language)
  • Pleasant, friendly, and cheerful attitude
  • This Position is for Saudi Nationals Only

Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provide the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.Seniority level
  • Seniority level Entry level
Employment type
  • Employment type Full-time
Job function
  • Job function Management and Customer Service
  • Industries Hospitality, Travel Arrangements, and Food and Beverage Services

Referrals increase your chances of interviewing at Shangri-La Group by 2x

Get notified about new Concierge jobs in Jiddah, Makkah, Saudi Arabia .

Guest Experience Expert / Concierge (Saudi only) Remote Data Entry Associate (Entry Level) Remote Data Entry Associate (Entry Level)

Jeddah, Makkah, Saudi Arabia 16 hours ago

Jeddah, Makkah, Saudi Arabia 17 hours ago

Jiddah, Makkah, Saudi Arabia 18 hours ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

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This advertiser has chosen not to accept applicants from your region.

Service Associate - Concierge

Jeddah, Makkah Shangri-La Group

Posted 26 days ago

Job Viewed

Tap Again To Close

Job Description

Join to apply for the Service Associate - Concierge role at Shangri-La Group

Join to apply for the Service Associate - Concierge role at Shangri-La Group

Shangri-La Jeddah

Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provides the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.

  • 203 stylish rooms and suites plus 17 luxury serviced apartments.
  • 4 restaurants and lounges, including the legendary Shang Palace
  • Convenient for Jeddah's popular landmarks and Red Sea Mall
  • 116 privately owned Burj Assila Residences.

Shangri-La Jeddah

Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provides the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.

  • 203 stylish rooms and suites plus 17 luxury serviced apartments.
  • 4 restaurants and lounges, including the legendary Shang Palace
  • Convenient for Jeddah's popular landmarks and Red Sea Mall
  • 116 privately owned Burj Assila Residences.

Job Summary

Provides guest services and assists guests with their luggage and other items.

As a Service Associate - Concierge, we rely on you to,

  • Builds relationship with guests to delight and gain loyalty.
  • Assists guests in airline reservation/ confirmation, handling of messages, transportation arrangements, city tours, restaurant reservations.
  • Ensures all interactions with guests are handled professionally and with care adhering to hotel's policies and procedures.
  • Ensures proper records are maintained for all guests' deliveries.
  • Maintains all quality standards and procedures from guest's pre arrival, to guest's arrival, to guest's in house stay to guest's departure.
  • Coordinates and ensure timely deliveries and collections of guests' luggage.

What We Are Looking For

  • At least 1 year working experience in hotel
  • Ability to work long hours and shift
  • Communicates and writes with fluency in English (as well as the Arabic language)
  • Pleasant, friendly, and cheerful attitude
  • This Position is for Saudi Nationals Only

Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provide the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates. Seniority level
  • Seniority level Entry level
Employment type
  • Employment type Full-time
Job function
  • Job function Management and Customer Service
  • Industries Hospitality, Travel Arrangements, and Food and Beverage Services

Referrals increase your chances of interviewing at Shangri-La Group by 2x

Get notified about new Concierge jobs in Jiddah, Makkah, Saudi Arabia .

Guest Experience Expert / Concierge (Saudi only) Remote Data Entry Associate (Entry Level) Remote Data Entry Associate (Entry Level)

Jeddah, Makkah, Saudi Arabia 16 hours ago

Jeddah, Makkah, Saudi Arabia 17 hours ago

Jiddah, Makkah, Saudi Arabia 18 hours ago

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Customer Service (CS) Associate - Saudi National

Riyadh, Riyadh Richemont

Posted 12 days ago

Job Viewed

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Job Description

Cartier is hiring for Saudi National CS Associates to join their boutiques across Saudi Arabia in Riyadh, Jeddah and Khobbar!

How will you make an impact?

As a true ambassador of Cartier, you will attend to after-sale clients at the boutique, abiding by policies and procedures of after-sales to ensure follow up of after-sales service, maintain relationships with the workshop, boutique and office. You will implement customer service and comply with the high level of standards that Cartier implements, maintain all documents related to sales, stock, transfers and repairs. You will be responsible to reduce the rate of return unrepaired, contribute to after-sales turnover, monitor discounts, apply Cartier warranty in after-sales and ensure proper client data capturing.

How will you experience success with us?

Seeing this opportunity as a long term career with us, you will be fluent in English and Arabic with excellent communication skills to collaborate with both colleagues and clients. Due to Nationalization, this role is only open to Saudi Nationals. You have minimum 2 years previous experience in a customer service role, passion for luxury and previous experience working in retail - knowledge of jewelery and watches would be preferential.

How do we keep you smiling?

To reward your strong contribution to our team, you can expec monthly commission, medial insurance and discount to Richemont brands. We value our people and you will be provided with an intensive on-boarding and continued training throughout your career to grow with Cartier.

Your Journey With Us

If your application is selected, you will receive an introductory call from a member of our Talent Acquisition team to explain further steps and discuss the opportunity. If there is a match from both sides, you will have a chance to meet with the Boutique Manager, Area Sales Manager and HR Manager as a video or in-person interview. If we are positive from all sides and this is an exciting challenge for you, you will receive a job offer to join Cartier and a warm invitation to the team!

WE ARE AN EQUAL OPPORTUNITIES EMPLOYER

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Customer Service (CS) Associate - Saudi National

Riyadh, Riyadh Cartier

Posted 12 days ago

Job Viewed

Tap Again To Close

Job Description

Cartier is hiring for Saudi National CS Associates to join their boutiques across Saudi Arabia in Riyadh, Jeddah and Khobbar!

How will you make an impact?

As a true ambassador of Cartier, you will attend to after-sale clients at the boutique, abiding by policies and procedures of after-sales to ensure follow up of after-sales service, maintain relationships with the workshop, boutique and office. You will implement customer service and comply with the high level of standards that Cartier implements, maintain all documents related to sales, stock, transfers and repairs. You will be responsible to reduce the rate of return unrepaired, contribute to after-sales turnover, monitor discounts, apply Cartier warranty in after-sales and ensure proper client data capturing.

How will you experience success with us?

Seeing this opportunity as a long term career with us, you will be fluent in English and Arabic with excellent communication skills to collaborate with both colleagues and clients. Due to Nationalization, this role is only open to Saudi Nationals. You have minimum 2 years previous experience in a customer service role, passion for luxury and previous experience working in retail - knowledge of jewelery and watches would be preferential.

How do we keep you smiling?

To reward your strong contribution to our team, you can expec monthly commission, medial insurance and discount to Richemont brands. We value our people and you will be provided with an intensive on-boarding and continued training throughout your career to grow with Cartier.

Your Journey With Us

If your application is selected, you will receive an introductory call from a member of our Talent Acquisition team to explain further steps and discuss the opportunity. If there is a match from both sides, you will have a chance to meet with the Boutique Manager, Area Sales Manager and HR Manager as a video or in-person interview. If we are positive from all sides and this is an exciting challenge for you, you will receive a job offer to join Cartier and a warm invitation to the team!

WE ARE AN EQUAL OPPORTUNITIES EMPLOYER

Seniority level
  • Seniority level Associate
Employment type
  • Employment type Full-time
Job function
  • Job function Customer Service
  • Industries Retail Luxury Goods and Jewelry

Referrals increase your chances of interviewing at Cartier by 2x

Get notified about new Customer Service Specialist jobs in Riyadh, Riyadh, Saudi Arabia .

Customer Service Representative | Al-Futtaim Automotive | FAMCO KSA Sr. Customer Service Specialist, Digital, Device, and Alexa Support (D2AS) Executive Customer Relations

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Customer Service (CS) Associate - Saudi National

Riyadh, Riyadh Cartier

Posted today

Job Viewed

Tap Again To Close

Job Description

Cartier is hiring for Saudi National CS Associates to join their boutiques across Saudi Arabia in Riyadh, Jeddah and Khobbar!

How will you make an impact?

As a true ambassador of Cartier, you will attend to after-sale clients at the boutique, abiding by policies and procedures of after-sales to ensure follow up of after-sales service, maintain relationships with the workshop, boutique and office. You will implement customer service and comply with the high level of standards that Cartier implements, maintain all documents related to sales, stock, transfers and repairs. You will be responsible to reduce the rate of return unrepaired, contribute to after-sales turnover, monitor discounts, apply Cartier warranty in after-sales and ensure proper client data capturing.

How will you experience success with us?

Seeing this opportunity as a long term career with us, you will be fluent in English and Arabic with excellent communication skills to collaborate with both colleagues and clients. Due to Nationalization, this role is only open to Saudi Nationals. You have minimum 2 years previous experience in a customer service role, passion for luxury and previous experience working in retail - knowledge of jewelery and watches would be preferential.

How do we keep you smiling?

To reward your strong contribution to our team, you can expec monthly commission, medial insurance and discount to Richemont brands. We value our people and you will be provided with an intensive on-boarding and continued training throughout your career to grow with Cartier.

Your Journey With Us

If your application is selected, you will receive an introductory call from a member of our Talent Acquisition team to explain further steps and discuss the opportunity. If there is a match from both sides, you will have a chance to meet with the Boutique Manager, Area Sales Manager and HR Manager as a video or in-person interview. If we are positive from all sides and this is an exciting challenge for you, you will receive a job offer to join Cartier and a warm invitation to the team!

WE ARE AN EQUAL OPPORTUNITIES EMPLOYER

Seniority level
  • Seniority level Associate
Employment type
  • Employment type Full-time
Job function
  • Job function Customer Service
  • Industries Retail Luxury Goods and Jewelry

Referrals increase your chances of interviewing at Cartier by 2x

Get notified about new Customer Service Specialist jobs in Riyadh, Riyadh, Saudi Arabia .

Customer Service Representative Al-Futtaim Automotive FAMCO KSA Sr. Customer Service Specialist, Digital, Device, and Alexa Support (D2AS) Executive Customer Relations

We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

This advertiser has chosen not to accept applicants from your region.

Customer Service (CS) Associate - Saudi National

Riyadh, Riyadh Richemont

Posted 1 day ago

Job Viewed

Tap Again To Close

Job Description

Cartier is hiring for Saudi National CS Associates to join their boutiques across Saudi Arabia in Riyadh, Jeddah and Khobbar!

How will you make an impact?

As a true ambassador of Cartier, you will attend to after-sale clients at the boutique, abiding by policies and procedures of after-sales to ensure follow up of after-sales service, maintain relationships with the workshop, boutique and office. You will implement customer service and comply with the high level of standards that Cartier implements, maintain all documents related to sales, stock, transfers and repairs. You will be responsible to reduce the rate of return unrepaired, contribute to after-sales turnover, monitor discounts, apply Cartier warranty in after-sales and ensure proper client data capturing.

How will you experience success with us?

Seeing this opportunity as a long term career with us, you will be fluent in English and Arabic with excellent communication skills to collaborate with both colleagues and clients. Due to Nationalization, this role is only open to Saudi Nationals. You have minimum 2 years previous experience in a customer service role, passion for luxury and previous experience working in retail - knowledge of jewelery and watches would be preferential.

How do we keep you smiling?

To reward your strong contribution to our team, you can expec monthly commission, medial insurance and discount to Richemont brands. We value our people and you will be provided with an intensive on-boarding and continued training throughout your career to grow with Cartier.

Your Journey With Us

If your application is selected, you will receive an introductory call from a member of our Talent Acquisition team to explain further steps and discuss the opportunity. If there is a match from both sides, you will have a chance to meet with the Boutique Manager, Area Sales Manager and HR Manager as a video or in-person interview. If we are positive from all sides and this is an exciting challenge for you, you will receive a job offer to join Cartier and a warm invitation to the team!

WE ARE AN EQUAL OPPORTUNITIES EMPLOYER

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