142 Service Industry jobs in Saudi Arabia

The Food Service Cash Van Sales Supervisor will handle and drive sales efforts for the food service division - Frozen Products - Protein. This includes developing and executing plans to grow the business, maintaining strong relationships with clients, and ensuring customer satisfaction in the specified area.

Key Responsibilities:

• Supervise and coordinate day-to-day sales activities of the team, organizing weekly and monthly meetings with sales staff and management.
• Set sales objectives by developing Journey Plans, and establishing monthly, quarterly, and annual goals.
• Apply strong technical sales skills and market knowledge to the customer base in the assigned area for food service.
• Review Food Service customer accounts regularly to ensure timely cash collection during the month.
• Train and motivate sales reps on sales techniques to enhance performance and achieve sales goals for food services such as QSRs, street cafeterias, and preferably HORICA.
• Identify new business opportunities, establish new customer relationships, and maintain long-term partnerships with Food Service customers.
• Ensure optimal product mix and availability on routes to maximize volume and revenue within the designated territory.
• Oversee daily van stock reconciliation and cash deposits, ensuring accurate financial management.
• Lead, coordinate, and develop the sales team's activities and capabilities.
• Gather and report competitor activity, pricing, and customer feedback to management.

Qualifications:

• At least 3 years of experience in the Food Services sales channel in the protein sector, specifically Frozen Products.
• Advanced computer skills, especially in MS Office, including PowerPoint and Excel.

Location:

Available in Riyadh, Tabuk, Sakakah, Makah, Abha, and Jizan.

• Mid-Senior level

• Full-time

• Sales, Marketing, and Management

• Food and Beverage Services, Food and Beverage Manufacturing, and Food and Beverage Retail

The Food Service Cash Van Sales Supervisor will handle and drive sales efforts for the food service division - Frozen Products - Protein. This includes developing and executing plans to grow the business, maintaining strong relationships with clients, and ensuring customer satisfaction in the specified area.

Key Responsibilities:

• Supervise and coordinate day-to-day sales activities of the team, organizing weekly and monthly meetings with sales staff and management.
• Set sales objectives by developing Journey Plans, and establishing monthly, quarterly, and annual goals.
• Apply strong technical sales skills and market knowledge to the customer base in the assigned area for food service.
• Review Food Service customer accounts regularly to ensure timely cash collection during the month.
• Train and motivate sales reps on sales techniques to enhance performance and achieve sales goals for food services such as QSRs, street cafeterias, and preferably HORICA.
• Identify new business opportunities, establish new customer relationships, and maintain long-term partnerships with Food Service customers.
• Ensure optimal product mix and availability on routes to maximize volume and revenue within the designated territory.
• Oversee daily van stock reconciliation and cash deposits, ensuring accurate financial management.
• Lead, coordinate, and develop the sales team's activities and capabilities.
• Gather and report competitor activity, pricing, and customer feedback to management.

Qualifications:

• At least 3 years of experience in the Food Services sales channel in the protein sector, specifically Frozen Products.
• Advanced computer skills, especially in MS Office, including PowerPoint and Excel.

Location:

Available in Riyadh, Tabuk, Sakakah, Makah, Abha, and Jizan.

• Mid-Senior level

• Full-time

• Sales, Marketing, and Management

• Food and Beverage Services, Food and Beverage Manufacturing, and Food and Beverage Retail

Direct message the job poster from Match Design Studio

Company Description

Match Design Studio is a team of passionate planners and architects committed to creating a brilliant future that meets the needs and well-being of customers. Our experienced team integrates innovation and expertise to deliver exceptional designs and services. We take pride in guiding clients step by step through their architectural journey to realize their visions and exceed expectations.

Role Description

This is a full-time on-site role for a Customer Service Specialist located in Riyadh. The Customer Service Specialist will handle day-to-day tasks including managing customer support, ensuring customer satisfaction, and maintaining a high level of customer service. Responsibilities also include addressing customer inquiries via phone, enhancing the overall customer experience, and resolving any issues promptly and efficiently.

Qualifications

• Customer Support and Customer Service skills
• Customer Satisfaction and Customer Experience skills
• Strong communication and interpersonal skills
• Ability to work independently and manage time effectively
• Previous experience in a customer service role is a plus
• Bachelor's degree in a relevant field

• Entry level

• Full-time

• Design Services

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Get notified about new Customer Service Specialist jobs in Riyadh, Riyadh, Saudi Arabia .

Jobs for Humanity is partnering with BLS International to build an inclusive and just employment ecosystem. Therefore, we prioritize individuals coming from all walks of life.

Company Name: BLS International

We are seeking a dedicated and empathetic Customer Service Executive to join our team. In this role, you will play a pivotal role in enhancing our customers' experiences by providing outstanding support, addressing their inquiries, and resolving their issues effectively. You are the front line of service and, thus, directly affect customer satisfaction and loyalty.

Job Purpose

The primary purpose of the Customer Service Executive is to deliver exceptional support to customers. You are expected to handle customer inquiries and issues promptly and effectively, facilitating a positive experience with our company's products and services. This includes using CRM technologies and your extensive product knowledge to ensure our customers have the accurate information they need.

Job Duties And Responsibilities

• Providing customer support via various channels (phone, email, live chat, etc.)
• Resolving customer issues in a timely and effective manner
• Ensuring customers have a positive experience with our products or services
• Communicating effectively and empathetically with customers
• Demonstrating problem solving skills and staying calm in difficult situations
• Using CRM software proficiently to manage customer interactions
• Keeping updated on the company's product portfolio and features
  
  

• Proven experience in customer support
• Strong issue resolution skills
• Ability to consistently provide a positive customer experience
• Excellent communication skills
• Good problem solving abilities
• Deep empathy and the capacity to remain calm in challenging situations
• Experience with CRM software
• Solid understanding of product specifications and features

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This is a full-time on-site role for a Customer Service Representative located in Riyadh, Saudi Arabia. The Customer Service Representative will be responsible for handling customer inquiries, providing support, ensuring customer satisfaction, and enhancing the overall customer experience. Day-to-day tasks include responding to customer emails and phone calls, resolving customer issues, and maintaining customer records. The role requires collaborating with various departments to ensure customer concerns are addressed efficiently and effectively.

Qualifications

• Customer Service, Customer Support, and Customer Service Representatives skills
• Experience in ensuring Customer Satisfaction and enhancing Customer Experience
• Excellent communication and interpersonal skills
• Strong problem-solving and conflict resolution skills
• Ability to work well in a team-oriented environment
• Experience in using customer service software and Odoo CRM systems
• Bachelor's degree in Business Administration, Communications, or related field is preferred
• Fluency in both English and Arabic

• Entry level

• Full-time

• Events Services

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• Customer Service Associate (Arabic speaker only)
• Operation Support / Relationship Specialist
• Customer Service Quality Specialist - Saudi National

Location: Riyadh, Saudi Arabia

Posted: 20 hours ago

JOB PURPOSE :

Customer Service is a key function in the OTD department and represents one of the organization's faces to its customers. The Customer Service Supervisor plays a crucial role in impacting overall customer satisfaction. This role requires multitasking, meeting tight deadlines, and succeeding both independently and as part of a team.

As a Customer Service Supervisor, you will oversee a team of approximately 6–10 people. Your responsibilities include planning, directing, and coordinating Customer Service activities at your location, with significant coordination with internal and external stakeholders. The role involves developing the department and the business by implementing local and international policies, strategies, and goals. You will develop and implement best practices and improvement initiatives to enhance customer experience and foster a culture of continuous improvement within your region, ensuring organizational objectives are met.

KEY RESPONSIBILITIES :

• Set clear objectives and actively monitor team performance, fostering engagement and teamwork.
• Track and improve customer service KPIs, developing action plans to exceed targets.
• Oversee CSR activities, including customer communications, order status, product availability, and financial close processes.
• Ensure clear and professional communication with internal teams and customers.
• Maintain compliance with internal procedures while enhancing customer experience.
• Act as a liaison between customers, sales managers, and internal stakeholders, ensuring quick responses.
• Monitor daily order activity and coordinate with logistics to resolve delivery issues.
• Provide exceptional customer service, managing difficult customers when necessary.
• Expertly use SAP and understand its impact on other systems.
• Innovate solutions based on product, customer, and market knowledge.
• Manage and resolve customer complaints in a timely manner.
• Provide pricing, availability, and scheduling information within established guidelines.
• Support master data accuracy and manage pricing roles as needed.
• Ensure audit requests are satisfied during the annual financial audit process.
• Support customer service representatives and back them up when necessary.
• Demonstrate problem-solving skills and adaptability in a dynamic environment.
• Have a solid understanding of INCOTERMS, payment terms, and banking documentation.
• Be familiar with month-end processes, credit/debit processes, and other financial aspects.

QUALIFICATIONS, EXPERIENCE, & SKILLS :

Minimum Qualification and Experience :

• University degree.
• 5+ years of experience in a reputable organization in related roles.
• Exposure to customer service roles is preferred.

Job Specific Skills :

• Excellent communication and problem-solving skills.
• Ability to work under pressure.
• Skills in MS reporting tools like Excel, PowerPoint, etc.

We’re committed to our people, customers, and communities. With approximately 6,500 employees across six continents, our diversity, vertical integration, and operational expertise position Tronox as a leading titanium dioxide producer worldwide. We embrace and celebrate the unique character and culture of every location, from Australia to Europe, South Africa, and beyond. We bring passion and dedication to every place we operate, every day.